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concierge supervisor

Conservatorium Hotel

<div><div><div><p>Concierge Supervisor
 </p><div></div><div><div><ul><div>JR-02441
</div> </ul></div><div></div><div><ul><div>Rooms
</div> </ul></div><div></div><div><ul><div>Full time
</div> </ul></div><div></div><div><ul><div>Permanent
</div><div></div><div><div>Mandarin Oriental, Doha
</div></div>
</ul></div></div><p></p><div><p>Mandarin Oriental, Doha is looking for a Concierge Supervisor to join our Front Office team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Concierge Supervisor, in conjunction with the Assistant Chief Concierge, is responsible for supervising the concierge team to provide Five Star service to all guests and colleagues. It is the mission and intent of this position that the incumbent will keep the guest&rsquo;s perspective in mind at all times and carry out the mission of the Rooms Davison. The Concierge Supervisor reports to the Concierge and Guest Relations Manager.</p><p></p><p><b>
As Concierge Supervisor, you will be responsible for the following duties</b></p><ul>
<li>
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.</li>
<li>Provide direction and support to all Concierge colleagues at any time, particularly during the operational hours.</li>
<li>Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care</li>
<li>Handle guests&rsquo; complaints</li>
<li>Help the Bell team when needed</li>
<li>Attend and conduct meetings during absence or unavailability of management team.</li>
</ul><p></p><p><b>
As Concierge Supervisor, we expect from you</b></p><ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 years of Concierge experience in a luxury hotel.</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex</li>
<li>Effective verbal and written communication skills in English. Arabic is an advantage</li>
</ul><p></p><p><b>
Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div></div></div></div><br /> <div id='job-id'>Job Id: VBuN8w0YaLIQmYASrNW1VUR3gMlrQGHwLVKL7vLE2B7MP0ggb94+cwHGY3QdVZjBsO7yUkcE3hxm6gEMYX1eBv4Q8G5aazAFq2z8cun1WGfhb1XHoTZVTMZwLwLBHQfN/UjtV0XLMzXVnzvlGGT8gpHqrNyrO24=</div>

Concierge Supervisor

Mandarin Oriental

<div>
 Mandarin Oriental, Doha is looking for a Concierge Supervisor to join our Front Office team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Concierge Supervisor, in conjunction with the Assistant Chief Concierge, is responsible for supervising the concierge team to provide Five Star service to all guests and colleagues. It is the mission and intent of this position that the incumbent will keep the guest&rsquo;s perspective in mind at all times and carry out the mission of the Rooms Davison. The Concierge Supervisor reports to the Concierge and Guest Relations Manager.
 <br/>
 <br/>
 <strong>
  As Concierge Supervisor, you will be responsible for the following duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
  </li>
  <li>
   Provide direction and support to all Concierge colleagues at any time, particularly during the operational hours.
  </li>
  <li>
   Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care
  </li>
  <li>
   Handle guests&rsquo; complaints
  </li>
  <li>
   Help the Bell team when needed
  </li>
  <li>
   Attend and conduct meetings during absence or unavailability of management team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As Concierge Supervisor, we expect from you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2 year of experience working in a 5-star hotel environment
  </li>
  <li>
   A minimum of 1 years of Concierge experience in a luxury hotel.
  </li>
  <li>
   Previous experience working in the Middle East Region is an advantage
  </li>
  <li>
   Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex
  </li>
  <li>
   Effective verbal and written communication skills in English. Arabic is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
  <li>
   A competitive salary and benefits packages
  </li>
  <li>
   Transportation and Housing provided
  </li>
  <li>
   Relocation and Vacation Tickets
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Fans. Are you?
 </strong>
</div>
<br /> <div id='job-id'>Job Id: uk82hIUkyAZztizGT5vuMBCQPSGxMzS2yVknj0ggqlOPICuFrmLBuang/gQoWX4jr0RTyiRBiJNpg23vcZUHxkrw7W2BC7iexk5BgnYm83KQiRd1eWs8h0qrVkM32RYmnCdy1aZbulu5+5B6kh4W3H+2ml3ycpZXvbhgmp+4L+fcxSv4PLoZz2gYFep3uWsv96Dl+G8i0EUiwR8=</div>

Hilton

<div><p>Front Desk Supervisor</p><p>
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.</p><p><b>
What will I be doing?</b><br>
<br>
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Supervise Front Desk operations during your assigned shift to a consistently high standard</li><li>
Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li><li>
Advise your shift team of any special events or VIP Guests in the hotel that day</li><li>
Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li><li>
Maximize sales revenues through up-selling and marketing program</li><li>
Manage Guest requests, inquiries, and complaints promptly and completely</li><li>
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li></ul><p><b>
What are we looking for?</b><br>
<br>
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Front Office experience in the hotel, leisure, and/or retail sector</li><li>
Strong commercial/business awareness and demonstration of sales capabilities</li><li>
Calm, organized work ethic with the ability to prioritize and meet deadlines</li><li>
Excellent supervisory, inter-personal, and communication skills</li><li>
A passion for delivering exceptional levels of Guest service</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
A relevant supervisory/management certificate/diploma or degree</li></ul><p><b><br>
What is it like working for Hilton?</b></p><p>
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p><p>
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!</p><p>
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div><br /> <div id='job-id'>Job Id: T7SEKH/hf2zsEkshiRoKrUQYJH2MSsPfhoAAw9kdgUN8kSB8FAIVJ5zsG2x5KVYwaw36Wo8AkvgCJa2Nd8pk/y1KGEoPk8MG2LVXbEIVYGq4f0Qzd7wKN1w2QK8=</div>

Front Desk Supervisor

SFAI Qatar

<p>We are currently hiring for Sales Director for a Luxury Concierge company</p><ul><li>As a Lifestyle Manager at Quintessentially, you will be the primary point of contact for our high-net-worth members, providing them with exceptional service by handling their daily lifestyle requests and delivering tailor-made experiences. You&rsquo;ll be responsible for building strong relationships, understanding members&rsquo; preferences, and exceeding expectations through proactive, personalized service.</li><li>Handle and fulfill a wide range of lifestyle requests including travel, dining, events, retail, and experiences (local and global).</li><li>Proactively engage members with curated suggestions and ideas tailored to their interests and lifestyles.</li><li>Manage relationships with suppliers and partners to ensure high service standards and priority access.</li><li>Ensure all member requests are responded to within agreed SLAs and documented accurately in the CRM system.</li><li>Collaborate with global offices to support members when traveling or requesting services abroad.</li><li>Stay informed on the latest luxury trends, venues, and opportunities relevant to the member base.</li><li>Support team KPIs related to retention, satisfaction, and usage.</li><li>Handle confidential information with discretion and professionalism.</li><li>Coordinate special projects or event planning as needed.</li><li>2&ndash;5 years of experience in luxury hospitality, concierge, or client service roles.</li><li>Bilingual candidate required.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Discretion, reliability, and a commitment to exceptional service.</li><li>A passion for luxury lifestyle, trends, and global culture.</li><li>Ability to work flexible hours or shifts as needed.</li><li>Proficient in Microsoft Office and CRM tools</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR6,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you immediately available?</li><li>Do you have experience in luxury services industry </li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul><p>License/Certification:</p><ul><li>Qatar ID  (Preferred)</li></ul><p>Application Deadline: 25/07/2025</p><br /> <div id='job-id'>Job Id: FvXhlsAffKcForOlGLd0m8Kbocup80QAdb5F5jxwa5zuMniyIWELrRMgeOxQymE+glxK6xRJOmbgxXIEpA965s3gp/YPMajxB0SvIeYeAuODtmLXRic5</div>

Lifestyle Manager

Mandarin Oriental Hotel Group

<p></p><div><p>Mandarin Oriental, Doha is looking for a Spa Concierge to join our Spa team.</p><p></p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
As a Spa Concierge </b><b>, you will be responsible for the following duties:
</b></p><ul><li>Assist in the operations of all spa &amp; wellness areas as required:<ul>
<li>Spa Reception</li>
<li>Salon &amp; Barber Reception</li>
<li>Spa Retail Area</li>
<li>Boutique</li>
<li>Consultation Lounge</li>
<li>Spa Suites Arrival</li>
<li>Spa Thermal &amp; Changing facilities</li>
<li>Tea Lounges</li>
<li>Fitness &amp; Wellness</li>
</ul></li><li>Maintain the cleanliness of The Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards</li>
<li>Will be expected to aid therapists in setting up for treatments and clearing away after</li>
<li>Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen</li>
<li>Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests&rsquo; needs are of first importance</li>
<li>Must be a team player and assist all spa and hotel colleagues where necessary</li>
<li>Ability to perform opening and closing duties</li>
<li>Must have a thorough understanding of Spa Soft, all treatments and services offered in the Spa &amp; Wellness division and all retail products</li>
<li>Must have good telephone skills and follow required telephone etiquette</li>
<li>Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner</li>
</ul><p><b>
As a Spa Concierge, we expect from you:</b></p><ul>
<li>
Minimum 1 year of experience working in a service environment is a must</li>
<li> Hotel school graduates will be preferable</li>
<li>Senior School qualification or equivalent is a must</li>
<li>Previous experience working in a 5-star hotel environment will be an advantage</li>
<li>Previous experience working in the Middle East Region is an advantageGood knowledge on computer systems is a must</li>
<li>
</li></ul><p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li></ul></div><br /> <div id='job-id'>Job Id: TQQDKIlPxPfarJTkMue95mfqD5zw8otZKBokLowoiEien0KwsIybh8RsbAaw12RluLAId2fOQDWxzbUXeJzDws6z0IGryMhvSyhlOzddwhkMyriNhOtQm+SifH6r85gEiWpq0CK3/ektg2B+hGt2qg==</div>

Spa Concierge

<p>We are currently hiring for Business Development Manager for a Luxury Concierge company</p><ul><li>Identify and pursue new business opportunities within the luxury, hospitality, and corporate segments.</li><li>Build and maintain high-value client relationships, understanding their lifestyle needs and aligning them with Client's bespoke services.</li><li>Develop strategic partnerships with premium brands, embassies, HNW networks, and high-profile businesses.</li><li>Deliver presentations and proposals that reflect Client&rsquo;s service excellence and unique offerings.</li><li>Achieve revenue and membership acquisition targets set by management.</li><li>Attend elite networking events and represent the brand with discretion and professionalism.</li><li>Must be bilingual Arabic &amp; English</li><li>Minimum 4&ndash;6 years of experience in business development, luxury services, hospitality, or high-end client services.</li><li>Proven network in Qatar&rsquo;s HNW/corporate/luxury sectors is a strong advantage.</li><li>Qatar Driving License and valid QID are mandatory.</li><li>Must be an immediate joiner</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR6,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you immediately available?</li><li>Do you have experience in luxury services industry </li></ul><p>Language:</p><ul><li>English &amp; Arabic (Verbal &amp; Written) (Required)</li></ul><p>License/Certification:</p><ul><li>Qatar ID  (Preferred)</li></ul><p>Application Deadline: 25/07/2025</p><br /> <div id='job-id'>Job Id: ISLyL5Wm6fhbTaQpKHn080aNR8qptMI6qQ3iemIR+BUqnKejHseMS31mOOvdnD7safDioe5ZyeAK/a5LFKoarjmwcZbBybJ+lxZiQNJNtpBBDoaVI0SfwAGH7talsSJdsr4=</div>

Business Development Manager

<p>We are currently hiring for Sales Director for a Luxury Concierge company</p><ul><li>Lead the overall sales strategy to grow high-value memberships and luxury service subscriptions.</li><li>Manage and mentor a small sales and client engagement team to drive performance and KPIs.</li><li>Build strategic alliances with luxury brands, event organizers, hospitality leaders, and corporate HRs.</li><li>Prepare monthly sales forecasts, pipeline reports, and executive-level sales dashboards.</li><li>Represent the brand in high-profile meetings, media engagements, and closed circle VIP events.</li><li>Work closely with senior leadership to align sales goals with broader brand growth in Qatar.</li><li>Fluency in Arabic and English is mandatory.</li><li>7&ndash;10+ years of experience in sales leadership, preferably in luxury, hospitality, or HNW services.</li><li>Strong personal network in Qatar&rsquo;s business and elite circles.</li><li>Must possess Qatar Driving License and valid QID.</li><li>Immediate joiners only</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR12,000.00 - QAR15,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you immediately available?</li><li>Do you have experience in luxury services industry </li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul><p>License/Certification:</p><ul><li>Qatar ID  (Preferred)</li></ul><p>Application Deadline: 25/07/2025</p><br /> <div id='job-id'>Job Id: weq93vrLNiNFC9GcZw7laYDyylhY2sE4/yWVRKy1bha01o5g268IlidT6EJtE2OqD8TD/DiPD6KWjGlHZIUKolPDB4eqqdKHtE7gzHOSexTq3Mz+</div>

Sales Director

Explore 157+ Concierge supervisor in Qatar this August. Find roles across top companies and apply now to boost your career.

157 concierge supervisor jobs IN Qatar

Concierge Supervisor

Concierge Supervisor

Front Desk Supervisor

Lifestyle Manager

Spa Concierge

Business Development Manager

Sales Director