conference center manager

Hilton Hotels

As Groups, Conferences &amp; Events Assistant Manager, you will manage group accommodations actively converting customer enquiries into confirmed sales. The Groups, Conferences and Events Assistant Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards: <ul> <li>Assist in managing all aspects of group bookings, conferences, and events, including pre-event planning, on-site coordination, and post-event follow-up.</li> <li>Collaborate with clients to understand their specific event requirements, ensuring their needs are met with the highest standard of service.</li> <li>Liaise with internal departments (e.g., catering, audio-visual, housekeeping) to ensure seamless event execution.</li> <li>Build and maintain strong relationships with clients, ensuring their experience is personalized and exceeds expectations.</li> <li>Conduct site visits, assist in event proposals, and provide guidance on event planning to clients.</li> <li>Respond to client inquiries promptly and professionally, addressing concerns and providing solutions as needed.</li> <li>Ensure smooth operation of all events by overseeing logistics, such as room setups, catering, audiovisual arrangements, and other event-specific requirements.</li> <li>Ensure that events are executed on time, within budget, and to the highest standards of quality.</li> <li>Oversee the preparation of event spaces, ensuring they are set up according to specifications.</li> <li>Assist in preparing event contracts, monitoring event budgets, and ensuring all invoicing and billing is accurate.</li> <li>Track revenue and costs associated with group bookings and events, striving to meet or exceed financial goals.</li> <li>Assist in managing and mentoring the Events team, providing guidance on event management and customer service.</li> <li>Work closely with other departments to ensure all event logistics and requirements are coordinated effectively.</li> <li>Assist the sales team in promoting the hotel s event and conference facilities to potential clients.</li> <li>Stay informed about industry trends and competitor offerings to provide insights for improvement and innovation in event services.</li> <li>Ensure compliance with the hotel's standards, policies, and procedures.</li> <li>Conduct post-event evaluations to identify areas for improvement and ensure client satisfaction.</li> </ul>

Groups, Conference and Events Assistant Manager (Mandarin Speaker)

PULLMAN

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Handle event inquiries and convert leads into confirmed bookings.</li><li>
Coordinate with clients to understand their event requirements and provide tailored solutions.</li><li>
Prepare event proposals, contracts, and function sheets.</li><li>
Liaise with internal departments (F&amp;B, housekeeping, AV, etc.) to ensure smooth event execution.</li><li>
Conduct site inspections and pre-event meetings with clients.</li><li>
Monitor event timelines, budgets, and logistics.</li><li>
Provide on-site support during events to ensure client satisfaction.</li><li>
Follow up post-event for feedback and future business opportunities.</li><li>
Maintain accurate records and update the event management system.</li></ul> 

Qualifications 
<ul><li>
Previous experience in event planning or conference services, preferably in a hotel or hospitality setting.</li><li>
Strong organizational and multitasking skills.</li><li>
Excellent communication, client service abilities, and sales driven.</li><li>
Attention to detail and a proactive approach to problem-solving.</li><li>
Proficiency in MS Office and event management software.</li></ul></div>

Conference & Event Executive

Conference & Events Assistant Manager

As Groups, Conference &amp; Events Executive, you will actively manage group enquiries, coordinate event logistics, and support the successful delivery of conferences and events. You will interact frequently with clients and guests to build strong relationships, contributing to repeat business and long-term partnerships. Specifically, you will be responsible for performing the following tasks to the highest standards: <ul> <li>Respond promptly and professionally to all inquiries related to group bookings, meetings, and events, ensuring accurate and comprehensive information is provided</li> <li>Coordinate the full planning cycle of group events and conferences from initial inquiry to post-event follow-up</li> <li>Liaise closely with internal departments including Banqueting, Food &amp; Beverage, Front Office, Housekeeping, and AV to ensure smooth execution of all event details</li> <li>Prepare accurate and tailored event proposals and confirmations based on client requirements and hotel standards</li> <li>Organize and conduct site inspections, showcasing the hotel s event spaces and service offerings to potential clients</li> <li>Manage event logistics including room setup, audio-visual needs, catering, and timing to ensure flawless delivery</li> <li>Support on-the-day event operations, acting as the main contact for the client and addressing any last-minute changes or guest needs</li> <li>Ensure all event materials, signage, collateral, and supplies are prepared and in place ahead of the event</li> <li>Maintain accurate records of bookings, event notes, contracts, and billing details within the event management system</li> <li>Assist with billing and payment follow-up, ensuring deposits and invoices are processed in line with hotel policies</li> <li>Monitor space availability and maintain an up-to-date event calendar to maximize venue utilization and prevent conflicts</li> <li>Conduct post-event follow-up with clients to gather feedback and contribute to ongoing service improvements</li> <li>Provide input on event performance, client satisfaction, and revenue tracking to support departmental reporting</li> <li>Maintain a polished, professional demeanor at all times, embodying the standards of luxury service expected at Waldorf Astoria</li> </ul>

Groups, Conference and Events Executive

Bonn Conference Center Management GmbH

Willkommen in der BonnCC-Welt! Die Bonn Conference Center Management GmbH ist eine hundertprozentige Tochtergesellschaft der Bundesstadt Bonn und Betreiberin des World Conference Center Bonn, der neuen Beethovenhalle Bonn und des Boarding Hauses an der Heussallee. Neben dem World Conference Center Bonn, das mit einer Kapazität für bis zu 7000 Personen eines der größten Kongresszentren Deutschlands . klicken sie bewerben, für die volle Stellenbeschreibung<img src="https://www.jobg8.com/Tracking.aspx?Qt6C2HQhSsSsGZVpR6XzgJbFamaGdtIOp" width="0" height="0" />

Fachkraft Für Veranstaltungstechnik (m/w/d)

OliOli Children's Museum

<div>Position: Venue Manager
Location: Abu Dhabi, UAE
Employment Type: Full-Time
FOUNDERS BACKGROUND
We are young parents who have been blessed to follow our dream. Our dream is for children to be happier, more creative, more imaginative, more informed, inspired, aware, balanced and amazed. We aim to see joy on the faces of children.
ORGANIZATIONAL DESCRIPTION
OliOli&reg; was our first pioneering project - a children's museum that redefined play and learning by creating immersive galleries for open-ended exploration.
Building on this foundation, we are now bringing Hoppi&reg; - a new play destination for families - coming soon to a new mall in Abu Dhabi.
Hoppi&reg; is designed especially for children aged 2-8, combining active physical play experiences with engaging, hands-on exhibit zones. It is a space where children can play, imagine, and explore, while parents enjoy a safe, enriching, and welcoming environment.
Hoppi&reg; aims to be a beloved family destination in Abu Dhabi, adding joy, creativity, and playfulness to the lives of families.
POSITION OVERVIEW
The Venue Manager will oversee daily operations and ensure Hoppi&reg; delivers safe, high-quality, and joyful experiences for children and families. The role includes leading the team, maintaining operational excellence, and building Hoppi&reg;'s reputation as a go-to family destination in Abu Dhabi.
KEY DUTIES &amp; RESPONSIBILITIES
Strategic &amp; Commercial Focus<ul>
<li>Work closely with the corporate team to support the venues P&amp;L, ensuring sustainable growth and alignment with agreed financial targets.</li>
<li>Drive growth across all revenue streams ticketing, caf&eacute;, merchandise, and events/parties with a focus on long-term profitability and guest value.
</li><li>Contribute to budgeting, forecasting, and financial planning in collaboration with corporate, with emphasis on revenue opportunities and cost awareness.</li>
<li>Track, monitor, and deliver on key performance indicators (KPIs) including attendance, revenue per visitor, repeat visitation, caf&eacute; sales per head, and merchandise sales per head.</li>
<li>Partner with the corporate sales/partnership team to establish and grow B2B sales (travel trade and corporate partnerships) with a goal of contributing at least 15% of revenue by end of year 1.</li>
<li>Prepare and present monthly reports covering guest experience, operational highlights, commercial performance, and key challenges, in coordination with corporate finance.</li></ul>
Guest Engagement / Satisfaction:
<ul><li>Ensure that all children/guests visiting Hoppi&reg; have a joyful and memorable experience through a highly talented, effective, kind and committed frontline team.</li><li>
Guest feedback:<ul><li>
Accurately measure and respond to guest satisfaction on a periodic basis:<ul><li>
Effectively collect information from guests to understand how they spend their time in the space and how we can improve that experience through (a) reviews (b) frontline team and (c) direct guest interactions.</li><li>
Spend time on the floor, particularly during special program implementation to understand guest feedback and address it as appropriate.</li><li>
Structured compilation and sharing of the guest feedback with colleagues to address the complaints raised and avoid similar problems in the future.</li></ul></li><li>
Identify any patterns/systemic issues in relation to guest dissatisfaction and resolve them in an optimal and appropriate manner.</li><li>
Check the various virtual platforms where guests provide their feedback and respond to guests as appropriate/required.</li></ul></li><li>
Based on guest feedback, identify galleries/programs which require new/additional content and resources.</li><li>
Ensure that the frontline team is well-equipped to engage with different types of group visits, including field trips and birthday party visits.</li></ul>
Leadership:<ul><li>
Ensure that the team has a thorough understanding of why Hoppi&reg; exists, and why we do what we do.</li><li>
Recruit/develop superstar facilitators as part of the frontline team.</li><li>
Contribute towards a positive, genuine, team-based, guest-first centric culture.</li><li>
Keep team morale high through a) recognizing star performers b) encouraging and enabling others to outperform c) sincerely caring for their development and growth d) having informal gatherings for team building activities, etc.
</li><li>Supervise and oversee the performance of the frontline team; assess/evaluate and provide constructive feedback regularly with a continuous focus on their development and on improving guest satisfaction.</li><li>
Bring positive energy to the floor, and inspire the frontline team to ensure that kids/guests are having an amazing time.</li><li>
Develop and implement a training calendar for the frontline team that enables them to excel at engaging with guests in a meaningful way; bring in external experts as/when appropriate and necessary.</li><li>
Ensure and enable transparent/effective communication within the team.</li><li>
Address team concerns, constraints and grievances in an empathetic and compassionate manner.</li></ul>
Marketing &amp; Community engagement
<ul><li>Execute marketing initiatives in alignment with the central brand/marketing team, including mall activations, seasonal campaigns, and promotional offers that drive footfall and revenue.</li><li>
Establish Hoppi&reg; as the hub for relevant topical discussions for parents by hosting regular talks, workshops or discussions relevant to parents and children.</li><li>
Host at least 1 event in this respect every 6 weeks.</li><li>
Adhere to corporate standards and guidelines.</li></ul>
Implementing the Creative Calendar:<ul><li>
Create the execution framework to deliver a variety of creative programs throughout the year.</li><li>
Develop a solid understanding of the programs and prepare the execution plan on a quarterly basis; prep the team and ensure they have clarity/visibility of expectations from them in relation to the programming activities.</li><li>
Work with local colleges and other institutions to identify and create a pool of part-time talent and develop training programs to ensure they are able to deliver to the Hoppi&reg; standard.</li><li>
Take a particularly hands-on (on the floor) approach during bigger events and activations; speak with guests on a daily basis during such times to understand feedback and opportunities for improvement.</li><li>
Work with other colleagues to prepare a detailed debrief for each program.</li></ul>
Physical infrastructure:<ul><li>
Through the dedicated facilities team (including a senior manager and a supervisor), ensure that the premises are safe, clean and presentable at all times + that all the exhibits and equipment are in good working condition.</li></ul>
Operations/admin:<ul><li>
Manage the staffing schedule to optimize guest experience and satisfaction.</li><li>
Be responsible for all other administrative and operational aspects of the venue.</li><li>
Prepare monthly reports + ensure that the knowledge in relation to the guest engagement function is institutionalized through the right documents, templates and systems.</li><li>
Create mechanism with the creative team to allow team members to submit ideas and carry through from concept to delivery.</li><li>
Oversee payroll review, and cross-departmental coordination for smooth operations.</li><li>
Ensure full compliance with child safety standards, food safety regulations, and mall fire &amp; safety guidelines.</li><li>
Oversee and optimize technology systems including POS, booking/ticketing platforms, CRM, and reporting tools.</li><li>
Manage merchandise operations including stock management, visual merchandising, and pricing strategy to maximize sales.</li><li>
Oversee all caf&eacute; operations ensuring menu innovation, food quality, hygiene, supplier relationships, and guest satisfaction.</li><li>
Build and maintain a strong relationship with mall management, ensuring smooth day-to-day operations, compliance with mall policies, and alignment on safety, security, and facilities management.</li></ul> 
QUALIFICATIONS<ul><li>
Prior leadership experience within a guest engagement role in the relevant industry is a MUST.</li><li>
Minimum of 7-year work experience, including in Dubai, is a MUST.</li><li>
Ability to work within a highly diverse and multicultural environment.</li><li>
Exceptional communication skills.</li><li>
Outcomes driven.</li></ul> 
Traits &amp; Characteristics<ul><li>
Self-starter and self-motivated; thrives in a team-oriented and collaborative environment.</li><li>
Thoughtful, conscientious, and genuine.</li><li>
Lots of positive energy; respectful of diversity; patient and empathetic; friendly; courteous.</li><li>
Excellent organization and execution skills with strong attention to detail.</li><li>
Resilient and quick learner.</li></ul></div>

[Hoppi®] Venue Manager

IHG Hotels & Resorts

<div>
 At Crowne Plaza Muscat OCEC, we are looking for a passionate and detail-oriented Crowne Meeting Manager to lead and deliver seamless, professional, and memorable meetings and events for our guests. As the single point of contact for all event planners, you will ensure the success of every event from initial inquiry to final billing, aligned with IHG&rsquo;s &ldquo;Meetings Service Promise&rdquo; and the Crowne Plaza Meetings brand standards. You will play a pivotal role in delivering exceptional experiences for business travellers and event organizers at our premier hotel located adjacent to the Oman Convention &amp; Exhibition Centre.
 
 
 YOUR DAY-TO-DAY:
 
 
 <ul>
 <li>
 Act as the single point of contact for all assigned meeting planners and event organizers.
 </li>
 <li>
 Conduct pre-event consultations to understand client needs, objectives, and expectations.
 </li>
 <li>
 Work closely with the Sales, Reservations, F&amp;B, and Banquet teams to confirm event details.
 </li>
 <li>
 Prepare and distribute Banquet Event Orders (BEOs) and other internal communication to operational teams.
 </li>
 <li>
 Assist clients with meeting room setups, A/V requirements, signage, branding, menus, and accommodation arrangements.
 </li>
 <li>
 Be present during events to coordinate and ensure service excellence.
 </li>
 <li>
 Serve as the onsite contact for clients, ensuring smooth execution and timely resolution of any issues.
 </li>
 <li>
 Communicate in real-time with relevant departments to handle last-minute changes or requests.
 </li>
 <li>
 Monitor quality of services delivered throughout the event lifecycle.
 </li>
 <li>
 Conduct post-event evaluations with clients to gather feedback and identify areas of improvement.
 </li>
 <li>
 Ensure accurate and timely billing in coordination with the Finance department.
 </li>
 <li>
 Follow up on future business potential and maintain relationships for repeat business.
 
 
 </li>
 </ul>
 WHAT WE NEED FROM YOU:
 
 
 <ul>
 <li>
 Degree or diploma in Hospitality Management, Business, or related field.
 </li>
 <li>
 Minimum of 2&ndash;3 years in Meetings &amp; Events, Banquet Sales, or similar roles within a 4- or 5-star hotel.
 </li>
 <li>
 Experience in handling corporate meetings, conferences, exhibitions, and social events.
 </li>
 <li>
 Previous IHG experience or familiarity with IHG standards is highly preferred.
 </li>
 <li>
 Strong communication and interpersonal skills, both written and verbal.
 </li>
 <li>
 Proficient in Microsoft Office, Delphi.fdc, Opera, or similar hotel management systems.
 </li>
 <li>
 Strong organizational and multi-tasking abilities.
 </li>
 <li>
 High attention to detail and commitment to delivering outstanding service.
 </li>
 <li>
 Ability to remain calm under pressure and problem-solve on the spot.
 </li>
 <li>
 Knowledge of AV equipment, room setups, and event operations.
 
 
 </li>
 </ul>
 WHAT YOU CAN EXPECT FROM US:
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 
 
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Crowne Meeting Manager

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