conference concierge

Andaz

<div><div><p>Summary</p><div><p>
Team Leader- concierge team to deliver exceptional guest service, aligning department operations with brand standards and the overall guest experience. Oversee daily concierge operations, mentor team members, anticipate and respond to guest needs, ensure timely and accurate execution of guest requests, and partner with other departments to maintain seamless service.<br>
Language -Russian/ Arabic/ German speaker preferred</p></div></div><div><p>
Qualifications</p><div><ul><li><p>
Minimum of a Diploma in Hospitality/Tourism Management or relevant field.</p></li><li><p>
Good working knowledge of systems: (Opera,). Excellent proficiency in Microsoft Suite.</p></li><li><p>
Strong verbal &amp; written communication skills.</p></li><p></p><li><p><br>
Excellent time-management and organizational skills.</p></li><li><p>
Excellent problem-solving skills.</p></li><li><p>
Well-groomed, professional appearance.</p></li></ul></div></div></div><p></p>

TEAM LEADER- CONCIERGE

VA Global LLC

<p>Concierge Job Description &ndash; Hospitality Industry.</p><ul><li>A well vibrant and dynamic hospitality company <b>in Dubai looking to hire a well experience staff for the position of Concierge.</b></li><li>The concierge will serves as a key point of contact for guests, offering tailored assistance to ensure a memorable and comfortable stay. This role requires deep local knowledge, excellent communication skills, and a passion for customer service.</li><li><b>Key Responsibilities</b></li><li><b>Guest Services:</b></li><li>Greet guests warmly and assist with check-in/check-out procedures.</li><li>Respond promptly to guest inquiries and requests.</li><li>Provide information about hotel amenities, services, and policies.</li><li><b>Local Expertise:</b></li><li>Offer recommendations for restaurants, attractions, shopping, and entertainment.</li><li>Arrange transportation, including taxis, shuttles, and car rentals.</li><li>Book reservations for dining, tours, spa treatments, and events.</li><li><b>Coordination &amp; Logistics:</b></li><li>Handle special requests such as floral arrangements, gift deliveries, or surprise setups.</li><li>Liaise with other departments (housekeeping, front desk, security) to fulfill guest needs.</li><li>Maintain updated records of guest preferences and feedback.</li><li><b>Problem Resolution:</b></li><li>Address complaints or issues with professionalism and empathy.</li><li>Follow up to ensure guest satisfaction and loyalty.</li><li><b>Skills &amp; Qualifications</b></li><li><i>Excellent interpersonal and communication skills</i></li><li><i>Strong organizational and multitasking abilities</i></li><li><i>Knowledge of local attractions, events, and services</i></li><li><i>Proficiency in reservation systems and basic computer applications</i></li><li><i>Fluency in multiple languages is a plus</i></li><li><i>Previous experience in hospitality or customer service preferred</i></li><li><b>Requirement</b></li><li>Candidate should be on independent or own visa in Dubai ONLY</li><li>Should be available for 1 to 2 weeks.</li><li>Candidate should have prior experince in the hospitality sector</li><li>Typically based in hotel lobbies or guest service desks..</li><li>Fast-paced, guest-facing role with high expectations for professionalism and discretion.</li><li>This role is ideal for individuals who thrive on helping others, enjoy solving problems creatively, and take pride in delivering exceptional service.</li></ul><p>*</p><p>Job Type: Permanent</p><p>Expected Start Date: 15/11/2025</p>

Concierge

Rotana Hotels

Overview <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p><p>In the role of Concierge, you will be the trusted guide and personal host for our guests, delivering warm, attentive, and intuitive service that transforms every moment into "Treasured Time". With your deep knowledge of the destination, passion for hospitality, and commitment to excellence, you will create meaningful connections by anticipating guest needs, personalizing experiences, and crafting unforgettable memories. Your role is central in ensuring each guest enjoys a seamless and enriching stay from arrival to departure.</p><p>Your role will include key responsibilities such as:</p> Responsibilities <ul><li>Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure</li><li>Maintain effective communication with all related departments to ensure smooth service delivery</li><li>Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival and offered assistance at all times</li><li>Maintain an up to date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest queries</li><li>Supervise the activities of the Concierge Team, ensuring that the guest luggage is carried from arrival point to room and from room to departure point upon checkout</li><li>Handle all messages, mail and packages for guests, ensuring they are delivered at the appropriate time and stored if necessary in a systematic and efficient way</li><li>Establish and control the duty roster in accordance with business needs and ensure the department is manned at all times</li></ul>

Concierge - Saudi Talent

Sofitel

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><p><br>
Main Duties:</p><ul><li>
Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel and be able to provide accurate information to guests.</li><li>
Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to be impossible and unusual happen.</li><li>
Maintain a network of service providers for efficient conduct in coordinating guest requirements.</li><li>
Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.</li><li>
Manage the facilitation of guest requests relating to dining activities (both inside and outside of the hotel), shows, recreation, tours, transport, florists, doctors, dentists, child care and any other services that are not available at the hotel.</li><li>
Respond to queries positively.</li><li>
Develop guest preference records and guest history.</li><li>
Follow through all endorsements at the concierge and ensure completion.</li><li>
Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.</li><li>
Be transparent and responsible on matters involving finances.</li><li>
Maintain absolute integrity and trustworthiness in the team.</li><li>
Promote and follow a safe work environment.</li><li>
Promote and lead a service-driven, results-driven work environment.</li><li>
Follow departmental SOPs (Standard Operating Procedures) including all safety policies.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Passion for guest service</li><li>
Excellent written and verbal communication, interpersonal and leadership skills.</li><li>
Highly organized, results-oriented with the ability to be flexible and work well under pressure</li><li>
Strong interpersonal and problem solving abilities.</li><li>
Highly responsible &amp; reliable.</li><li>
Fluency in English, secondary language preferred.</li><li>
Minimum of 1 year previous experience in a customer service industry.</li><li>
Must have the ability to handle a multitude of tasks and Guest requests.</li><li>
Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li><li>
Knowledge of Opera or Opera cloud Property Management System an asset.</li><li>
Ability to work cohesively with fellow colleagues as part of a team.</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul><br>
<b>
Additional Information</b><p><br>
Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Concierge agent

Consortium Gastronomie GmbH

Hochwertige Esskultur in einer Atmosphäre, die begeistert; das bieten wir unseren Gästen in unseren Lunch-Restaurants, an der Espressobar, im Tagungs- und Konferenzservice sowie im Event-Catering. Unsere Gäste stehen im Mittelpunkt unseres Denkens und Handelns. Sie sind der Grund für das, was wir jeden Tag tun. Und das was wir tun, das lieben wir.<br> Wir sind ein inhabergeführtes . klicken sie bewerben, für die volle Stellenbeschreibung

Konferenzservice (m/w/d)

Conservatorium Hotel

<div><div><div><p>Spa Concierge
 </p><div></div><div><div><ul><li>543673
</li> </ul></div><div></div><div><ul><li>Spa &amp; Wellness
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Spa Concierge to join our Spa Team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Spa Department, the Spa Concierge will be responsible for booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner. The Spa Concierge reports to the Spa Operation Manager.</p>
<p><b>
As a Spa Concierge, you will be responsible for the following duties:</b></p>
<ul>
<li>Maintain a clean, organized, and professional work area always.</li>
<li>Provide exceptional guest service:</li>
<ul><li>Welcome guests warmly and courteously.</li>
<li>Assist with inquiries and property tours.</li>
<li>Manage appointments and ensure a smooth spa journey.</li>
</ul><li>Handle front desk operations:</li>
<ul><li>Print confirmations and prepare guest files.</li>
<li>Manage incoming and outgoing correspondence and packages.</li>
<li>Maintain inventory of supplies and spa retail products.</li>
</ul><li>Support spa operations across departments, including Front Desk, Retail Area, Relaxation Area, Preparation Room, Sales &amp; Marketing, and Spa Suite.</li>
<li>Demonstrate excellent communication and telephone etiquette, following MOHG standards.</li>
<li>Promote spa services and retail products, contributing to achieving sales targets set by the Director of Spa &amp; Wellness.</li>
<li>Assist with spa demonstrations, events, and marketing activities to enhance guest engagement.</li>
<li>Implement and monitor Health and Safety and Hygiene standards, ensuring compliance with company policies.</li>
<li>Collaborate with colleagues as team players and perform opening and closing duties as required.</li>
</ul>
<p><b>As </b><b>a Spa Concierge, we expect from you:</b></p>
<ul>
<li>Previous experience in the same role in luxury property, resort experience is a plus</li>
<li>High school diploma or equivalent required; a diploma or certification in Hospitality, Spa Management, or related field is an advantage</li>
<li>Strong communication and interpersonal skills with a warm and professional demeanor</li>
<li>Fluent in English (both written and spoken); additional languages are a plus</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Spa Concierge

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TEAM LEADER- CONCIERGE

Concierge

Concierge - Saudi Talent

Concierge agent

Konferenzservice (m/w/d)

Konferenzservice (m/w/d)

Spa Concierge