conference concierge

ALG Senior

<div>Are you a friendly and professional individual with a passion for providing excellent customer service and creating a welcoming environment for seniors? 

The Crossings of Smithfield is seeking a dedicated Concierge to assist residents and visitors at The Crossings of Smithfield, ensuring a high level of service and enhancing the overall experience for everyone in our community.

Why Join The Crossings of Smithfield?

At The Crossings of Smithfield, we foster a culture of compassion, leadership, and growth&mdash;for our residents and our team. We offer:
<ul>
<li>Competitive pay rates</li>
<li>Comprehensive health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Ongoing professional development opportunities</li>
<li>Company-paid life insurance</li>
<li>Company-paid Employee Assistance Program</li>
</ul>
Essential Duties and Responsibilities:
<ul>
<li>Resident &amp; Visitor Services: Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests to ensure a positive experience.</li>
<li>Concierge Support: Offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands.</li>
<li>Communication Hub: Serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements.</li>
<li>Customer Service Excellence: Maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported in their needs and requests.</li>
<li>Administrative Tasks: Perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures.</li>
<li>Event Coordination: Assist in the coordination of community events and activities, ensuring residents are informed and engaged.</li>
<li>Problem Resolution: Address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families.</li>
<li>Safety &amp; Security: Assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent (required)</li>
<li>Previous customer service or concierge experience (preferred)</li>
<li>Strong communication, interpersonal, and organizational skills</li>
<li>Ability to manage multiple tasks simultaneously and prioritize effectively</li>
<li>Compassion for and a desire to work with the elderly</li>
<li>Professional appearance and demeanor</li>
<li>Proficiency with office equipment and software, including Microsoft Office Suite</li>
<li>Strong problem-solving and conflict resolution skills</li>
</ul>
If you&rsquo;re a personable, organized, and service-oriented individual who thrives on helping others, apply today to make a meaningful difference as a Concierge at The Crossings of Smithfield!</div>

Concierge

Complete Care at Cedar Grove

<div>Our residents hold a special place as cherished members of our extended family.
Choosing a dependable team of caregivers, committed to their promises, is a significant and difficult life decision for any family. As a collective, we take pride in being a sanctuary where individuals in our community can discover compassionate support along their health journey. As a Concierge on our team, you will make a meaningful impact on the lives of our extended family. In turn, we are dedicated to ensuring our team of caregivers feel the same compassion provided to the residents.
If any part of this message resonates with you, Complete Care at Cedar Grove wants to hear from you!
Concierge Responsibilities:<ul><li>
Greet and welcome residents, families, visitors, and staff with a friendly and professional demeanor.</li><li>
 Assist residents and families with requests, including directions, scheduling appointments, and providing information about facility services and events.</li><li>
 Handle incoming calls and inquiries, directing them to the appropriate departments.</li><li>
 Coordinate with nursing staff and other departments to ensure seamless communication and service for residents.</li><li>
Assist with event planning and coordination for resident activities and family gatherings.</li><li>
Respond promptly to resident concerns or requests and follow up to ensure satisfaction.</li></ul> 
 Qualifications:<ul><li>Previous experience in a customer service or front desk role, preferably in a healthcare or senior living setting.</li><li>Excellent communication and interpersonal skills and strong organizational skills with the ability to multitask.</li><li>Ability to remain calm and professional in a fast-paced environment.</li></ul>
Concierge Schedules &amp; Benefits:<ul><li>
Schedule: Full-time 10a-6p and every other weekend</li><li>
Work today and get paid daily! No more waiting on payday!</li><li>
Health, dental, vision and PTO for full-time employees</li><li>
Opportunities for advancement</li></ul> 
Complete Care at Cedar Grove is an equal opportunity employer. 
#LI-JG1</div>

Marriott International

<div>Additional Information 
Job Number26022469 
Job CategoryRooms &amp; Guest Services Operations 
LocationW Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates, 213084 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests&rsquo; needs and information prior to arrival that will lead to a unique, memorable and personal stay. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Concierge Goals
<ul><li>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul>
<ul><li>Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.</li></ul>
<ul><li>Establishes relationships with local attractions, restaurants and other businesses to enhance guests&rsquo; experiences.</li></ul>
<ul><li>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).</li></ul>
<ul><li>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.</li></ul>
<ul><li>Provides check-in and check-out services and handles reservations when needed.</li></ul>
<ul><li>Maintains knowledge of rooms and their locations, services and facilities of the hotel.</li></ul>
<ul><li>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.</li></ul>
<ul><li>Responds to emergency situations using appropriate procedures.</li></ul>
<ul><li>Maintains awareness of daily operations and events at the hotel.</li></ul>
<ul><li>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements</li></ul>
<ul><li>Provides warm welcome and anticipation of guest needs throughout their stay.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Supports employees understanding of customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives and the peers on relevant information in a timely manner.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Chief Concierge

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Muscat is looking for a Concierge to join our Residences team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job
<ul><li>Creates MOWow Moments that surprise and inspire our guests.</li></ul>
<ul><li>Liaises with external partners to create unique experiences for our guests.</li></ul>
<ul><li>Knows about all cultural, sports and any other activities in Muscat and surroundings.</li></ul>
<ul><li>Being able, and regularly performing, duties of all functions within the Concierge</li></ul>

Desk such as check-in, check-out, credit card handling, complaint handling,

corresponding with our guests, guest relation tasks
<ul><li>Be the first point of contact in terms of guest relations and services.</li></ul>
<ul><li>Assisting in billing and invoice preparation</li></ul>
<ul><li>Preparing reports according to MOHG standards</li></ul>
<ul><li>Upholds all standards applicable such as LQE, CQE and Forbes 5-star and always</li></ul>

drives service excellence.
<ul><li>Be present at the Concierge Desk at the designated shifts and support the Team</li></ul>

operationally.
<ul><li>Being an ambassador of the hotel, both being actively engaging with guests and with</li></ul>

colleagues.
<ul><li>Understands and follows all applicable standards, policies and rules both in terms of</li></ul>

quality, sustainability and FLHSS of the Rooms Division.
<ul><li>Develops and supports Trainees, Interns and the member of the Bell team.</li></ul>
<ul><li>Handling and updating Guest360 and Fans of MO profile data.</li></ul>
<ul><li>Actively advertises our Fans of MO guest recognition program to our guests.</li></ul>
<ul><li>Ensure and maintain a very high standard of personal hygiene, behavior and</li></ul>

grooming standards of staff.
<ul><li>Handle all guest complaints and comments tactfully and escalate them in a</li></ul>

reasonable and sensitive manner.
<ul><li>Cooperate and coordinate teamwork with other departments.</li></ul>
<ul><li>Re-read and overview latest activities around the region and memorize them.</li></ul>
<ul><li>Research on latest and new restaurants that ca be recommended to the hotel guest.</li></ul>

Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Residences Concierge - Omani National

WPM Real Estate Management

<div>WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization&reg;. 
 
We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year. 
 
We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development. 
Hourly rate starting at $16.50/ hour
This is a full time position, you would be required to work an 8 hour shift Monday through Friday, 3pm-11pm 
The Fitzgerald, a residential apartment community located in Midtown (Baltimore City) is seeking a full time concierge to work Monday-Friday, 3pm-11pm.
At WPM, your job as a Concierge will include:<ul><li>
Creating and fostering a welcoming environment for all residents and guests.</li><li>
Interacting with residents and developing a quick understanding of their needs and actions required to promote positive response.</li><li>
Assisting with incoming mail and packages, including sorting and distributing</li><li>
Coordinating and handling parking passes designated to the building</li><li>
Answering telephones and responding to routine inquiries. Direct calls as appropriate</li><li>
Reviewing and follow up with maintenance requests to confirm resident satisfaction</li><li>
Providing back up as needed to other team members, including occasional tours of the premises</li><li>
Models the Company&rsquo;s Core Values for clients and other associates</li><li>
Performs other duties as assigned, within reason and relevance to the job</li></ul>
Required skills:<ul><li>
Intermediate level of proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook</li><li>
Ability to work effectively in teams as well as independently</li><li>
Ability to manage priorities and multi-task</li><li>
Ability to engage others and cultivate positive relationships</li><li>
Excellent communication skills required</li><li>
Ability to lift 30-50lbs</li></ul>
Education and Experience<ul><li>
2 &ndash; 3 years&rsquo; prior customer service experience</li><li>
High School Diploma or Equivalent</li></ul></div>

Concierge - The Fitzgerald

Cedarhurst Senior Living

<div>Position: Concierge
About Cedarhurst:
Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle.
Why Work for Cedarhurst:<ul><li>
Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable &ndash; and in every way a real, true friend of those we serve.</li><li>
To be a Cedarhurst team member means you&rsquo;re devoted to doing The Friend&rsquo;s Work: In your every effort, you reassure, energize, and inspire older adults in Cedarhurst.</li><li>
Cedarhurst believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.</li><li>
Cedarhurst believes in promoting from within. We seek team members who wish to grow with us.
</li><li>Cedarhurst offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service) for eligible employees.</li></ul>
Position Summary:
The Concierge, reporting directly to the Executive Director, serves as the first point of contact for residents, families, visitors, and staff, ensuring a warm welcome and exceptional customer service experience. This position plays a key role in creating a safe, organized, and supportive community environment by monitoring entry and exit points, assisting with resident needs, coordinating communications, and supporting daily operations. In addition to managing front desk responsibilities, the Concierge provides clerical and administrative support to the Executive Director, Business Office, and Sales &amp; Marketing teams, helping to maintain smooth community operations and a positive resident experience.
Essential Functions:<ul><li>
Welcome residents, visitors, and guests, providing exceptional customer service and assistance to those entering the community.</li><li>
Monitor the community&rsquo;s entry and exit points, signing in guests and residents, and ensuring compliance with safety protocols.</li><li>
Regularly engage with residents helping them feel valued and cared for</li><li>
Receive and distribute mail and packages.</li><li>
Manage the external and internal calls, taking and communicating messages, as well as forwarding calls to the appropriate person/department.</li><li>
Assist the Executive Director &amp; Business Office Manager with clerical/administrative duties, as well as assists the Sales &amp; Marketing team with taking sales inquiries, as needed.</li><li>
Assist residents with scheduling personal transportation services and in making reservations for various community events in conjunction with Life Enrichment Director</li><li>
Manage sale of guest meals and initiate credit card transactions for guest meal sales when necessary.</li><li>
Submit all work order requests to Maintenance on behalf of residents.</li><li>
Monitor emergency response system and fire alarm panel.</li><li>
Ensure effective communication is being utilized by community staff with the residents&rsquo; families concerning residents&rsquo; care, encompassing their physical, personal, and emotional wellbeing.</li><li>
Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.</li><li>
Other duties as assigned.</li></ul>
Qualifications:<ul><li>
High School Diploma or equivalent preferred.</li><li>
Previous experience in a customer service role, preferably in a senior living facility, healthcare, hospitality, or similar setting preferred.</li><li>
CPR or BLS certification preferred.</li><li>
Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.</li></ul>
Working Conditions:<ul><li>
This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community.</li><li>
While performing the duties of this job, the employee may occasionally be required to stoop, kneel, crouch, or crawl, as well as climb or balance.</li><li>
While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information.
</li><li>This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance.</li><li>
Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors.</li><li>
This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment.</li><li>
Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge.</li></ul>
We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.
Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law.</div>

Starling Talent Care Services

<div><h3 class="jobSectionHeader">Key Responsibilities</h3><ul><li>
To maintain the ambience of the lobby waiting areas in a neat, clean, and organized manner.</li><li>
Standard operating procedures (SOP&rsquo;s) regarding reception operation, with respects to safety, service and maintenance.</li><li>
Responsible and take good care of the assets, ascertaining the cleanliness prevention of damage.</li><li>
To support in coordination of tenant inquiries and complaints.</li><li>
To support tenants in access card/handover coordination.</li><li>
To promote Provis portal and support in bookings, requests and complaints.</li><li>
To have direct access to databases of clients and service providers.</li><li>
To maintain excellent knowledge about community and surrounding facilities i.e. &ldquo;restaurants, galleries, salons and other nearby facilities that might be of help to the residents&rdquo;.</li><li>
To maintain up-to-date knowledge of the events, activities attractions across UAE inform the tenants when required.</li><li>
To assist residents with fitness and wellness services available, including the promotion of activities, classes, and events to add value to their experience.</li><li>
To always greet and communicate with residents visitors in a friendly, respectful polite manner always.</li><li>
To ensure that all guests, visitors and deliveries are registered prior to granting access to the asset.</li><li>
To keep and maintain record any delivered package/parcel/courier.</li><li>
To always help guests residents, within approved P P.</li><li>
To coordinate with supporting departments functions (internal external) whenever relevant.</li><li>
To provide a professional immediate response to residents concerning all residential components and areas.</li><li>
To work closely with Asset Managers on ad hoc requests.</li><li>
To support management with relevant administration including daily, weekly and monthly reports.</li><li>
To record the Lost Found items and coordinate with the security</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><h3 class="jobSectionHeader">
Requirements Qualifications</h3><ul><li>
High school diploma or equivalent (preferred)</li><li>
Previous experience in concierge, customer service, or hospitality is an advantage</li><li>
Good communication and interpersonal skills</li><li>
Basic computer knowledge (MS Office, email)</li><li>
Ability to multitask and work under pressure</li><li>
Professional appearance and positive attitude</li></ul><h2 class="jobSectionHeader"> 
Additional Information</h2><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Competitive salary (AED 2,000- 2500 per month)</li><li>
Visa provided</li><li>
Supportive work environment</li><li>
Opportunity for growth and development</li><li>
Accommodation Transportation support</li></ul></div>

CONCIERGE

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