conference concierge

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br>
<div></div>
Job Description:<br>
<div></div><ul><li>
Daily report management</li><li>
Development of strategies for direct office tour</li><li>
Maximizing concierge revenue through excursions and tours direct sales</li><li>
Monthly production report on revenue generated via Concierge team</li><li>
Guiding Concierge team on proper procedures + guest handling</li><li>
Putting procedures and processes in place for VIP check in, tour generation and excursion selling + booking to in house guests</li><li>
Managing logistics of the tours booked for guests</li><li>
Providing TFG owners/investors in house with dedicated preferential treatment and ensuring they are properly recognized</li><li>
Ensuring that Concierge team has extensive knowledge about TFG, investment opportunities, hotels and Food &amp; Beverage venues and offers (such as weekly special themed nights , menus , cuisine we offer at different restaurants etc)</li><li>
Ensuring Concierge team is well informed and well ready to answer any questions about UAE (Dubai in particular), and has in-depth knowledge of Dubai must-see attractions and tours</li><li>
Signing up clients for upcoming TFG Hotels loyalty program</li><li>
Being able to stand in and replace (if and when needed) TFG Concierge reps, encompassing all their daily duties</li></ul>
Desired Skill &amp; Expertise:<br>
<div></div><ul><li>
Hospitality or Tourism experience for a minimum of 2 years</li><li>
Preferably with front of the office or guest facing activities experience</li><li>
Knowledge of Dubai basic tours and attractions is a must</li></ul></div>

Concierge - The First Collection

The First Group Hospitality

Raffles

<div><b>Company Description</b><p><b><br>
Raffles &amp; Fairmont Red Sea</b>, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.</p><b><br>
Job Description</b><p><br>
Raffles the Red Sea, located in the picturesque coastal city of Umluj, Saudi Arabia, is seeking an exceptional Chief Concierge to lead our concierge team and elevate our guest experience to new heights. As the Chief Concierge, you will be the face of our luxury resort, ensuring that every guest receives personalized, world-class service that exceeds their expectations.</p><ul><li>
Oversee and manage the concierge team, providing leadership, training, and mentorship to ensure exceptional service delivery</li><li>
Develop and maintain strong relationships with local vendors, attractions, and service providers to offer exclusive experiences to our guests</li><li>
Create and implement innovative concierge services and programs that align with the Raffles brand standards</li><li>
Handle VIP guest requests and complex itineraries with the utmost attention to detail and discretion</li><li>
Resolve guest concerns and complaints promptly and professionally, ensuring guest satisfaction at all times</li><li>
Collaborate with other departments to ensure seamless guest experiences across all touchpoints</li><li>
Stay informed about local and regional events, attractions, and cultural experiences to provide expert recommendations to guests</li><li>
Manage the concierge budget and resources effectively</li><li>
Continuously seek ways to improve guest services and implement best practices in luxury hospitality</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management or related field</li><li>
Minimum 5-7 years of experience in luxury hospitality, with a proven track record in concierge services or guest relations</li><li>
Les Clefs d'Or certification preferred</li><li>
Exceptional customer service skills with a passion for creating memorable guest experiences</li><li>
Strong leadership abilities with experience in team management and mentoring</li><li>
Excellent communication skills, both verbal and written</li><li>
Fluency in Arabic and English; additional languages are a plus</li><li>
Proficiency in hospitality management software and technologies</li><li>
In-depth knowledge of Umluj and the surrounding areas, including local attractions, dining options, and cultural experiences</li><li>
Strong problem-solving and decision-making skills</li><li>
Ability to remain calm and professional under pressure</li><li>
Flexibility to work varying shifts, including weekends and holidays</li><li>
Demonstrated understanding of luxury hospitality standards and guest expectations</li></ul><br>
<b>
Additional Information</b><p><b><br>
What&rsquo;s in it for you...</b></p><ul><li><p>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</p></li><li><p>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</p></li><li><p>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</p></li><li><p>
A competitive package and excellent opportunities for professional growth.</p></li><li><p>
Outstanding discounts across the global Accor and luxury brand network.</p></li></ul></div>

Chief Concierge, Raffles the Red Sea

DELANO

<p><strong><u>Summary</u></strong></p>
<p>The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.</p>
<p><strong><u>Responsibilities</u></strong></p>
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Concierge

Onyx By Rotana

<p>Concierge Core Responsibilities</p><ul><li>Greet and assist guests, clients, or residents with service requests</li><li>Coordinate reservations for restaurants, events, and transportation</li><li>Offer recommendations on dining, shopping, and entertainment options</li><li>Handle special requests, including urgent or sensitive accommodations</li><li>Maintain up-to-date knowledge of local attractions, venues, and vendors</li><li>Liaise with external service providers and manage vendor relationships</li><li>Log requests and follow up to ensure complete satisfaction</li><li>Support front desk or administrative staff during peak hours</li><li>Manage complaints or difficult situations diplomatically and efficiently</li></ul><p>Required Skills and Qualifications Hard skills</p><ul><li>Familiarity with booking software or POS tools</li><li>Ability to manage calendars, schedules, and itineraries</li><li>Basic proficiency in Microsoft Office or Google Workspace</li><li>Multilingual ability is a plus, particularly in hospitality-heavy regions</li></ul><p>Soft skills</p><ul><li>Exceptional communication and interpersonal skills</li><li>Discretion, professionalism, and emotional intelligence</li><li>Excellent memory and multitasking ability</li><li>Poised under pressure and adaptable to changing circumstances</li></ul><p>Job Type: Full-time</p>

Five Hotels and Resorts

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p><b>An Exhilarating Opportunity</b></p><p></p><p><br>
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.</p><p></p><p><br>
Join the FIVE Tribe - and Get Ready to Make Waves.</p><p></p><p><b><br>
The Candidate</b></p><p></p><p><br>
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</p><p></p><p><br>
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Culinary Team as a Commis 1 will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</p><p></p><p><b><br>
What We&rsquo;re Looking For</b></p><br>
<ul><li>
A proven track record as a Commis 1 or similar role, in a Luxury Hotel environment or Fine Dining Restaurant, delivering Sensational Experiences synonymous with FIVE's Award-Winning Service Quality.<br>
</li><li>
A Culinary Degree or equivalent qualification is preferred, but not mandatory.<br>
</li><li>
Outstanding Pre-Opening experience in setting up dynamic, seamless and fast-paced Kitchen Operations is advantageous.<br>
</li><li>
Exceptional Time Management and Multi-Tasking skills, and a Positive &lsquo;Can-Do!&rsquo; attitude, even under pressure.<br>
</li><li>
Excellent Interpersonal Skills to engage effectively with fellow &lsquo;FIVERs&rsquo; and other stakeholders.<br>
</li><li>
Comprehensive knowledge of HACCP (Hazard Analysis and Critical Control Points) principles and practices, and a thorough understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations.</li></ul><p><b><br>
Key Responsibilities</b></p><br>
<p></p><ul><li>
Oversees the Preparation and Execution of a creative &lsquo;FIVE-Styled&rsquo; menu, and ensures each dish is Hand-Crafted to Perfection.<br>
</li><li>
Fosters Collaboration amongst the Culinary Team to deliver a sensational Dining Experience that is coordinated seamlessly, ensuring Timely Service to our Guests.<br>
</li><li>
Upholds FIVE&rsquo;s stellar reputation by meticulously adhering to Established Guidelines for portion sizes, presentation, and food quality.<br>
</li><li>
Contributes Proactively to the Development of new, curated dishes, menu items, and avant-garde food presentation techniques.<br>
</li><li>
Takes charge of ingredient Procurement and Handling, ensuring that only Fresh, Bespoke Ingredients are used in FIVE&rsquo;s stunning Culinary Creations.<br>
</li><li>
Maintains a flawlessly Hygienic and Organised Kitchen Environment, strictly following Food Safety and Sanitation Standards, in keeping with our Industry-Leading Practices.<br>
</li><li>
Commits to Continuous Professional Development through attendance at Training Sessions and Workshops, staying ahead of the curve and knowledgeable about Global Trends.<br>
</li><li>
Champions the Team's Enthusiasm, Energy and Efficiency during bustling Service Periods and Special Events, embracing a Next-Level standard of Professionalism at all times.</li></ul><p></p><p><b><br>
The Team</b></p><p></p><p><br>
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.</p><p></p><p><b><br>
Sustainable Indulgence at FIVE</b></p><p></p><p><br>
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</p><p></p><p><b><br>
An Equal Opportunity Employer</b></p><p></p><p><br>
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs.&rsquo; FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.</p><p><br>
<br>
</p><p><b>About FIVE Hotels and Resorts</b></p><p></p><p><br>
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</p><p></p><div><br>
Find out more here: fivehotelsandresorts.com</div></div></div><p></p>
<br><ul><div><p>Department Name</p>
<div>Food and Beverage Service
</div></div><div><p>Date Opened</p>
<div>11/11/2025
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Hospitality
</div></div><div><p>Work Experience</p>
<div>1-3 years
</div></div><div><p>Salary</p>
<div>AED
</div></div><div><p>City</p>
<div>Dubai
</div></div><div><p>State/Province</p>
<div>Dubayy (Dubai)
</div></div><div><p>Country</p>
<div>United Arab Emirates
</div></div><div><p>Zip/Postal Code</p>
<div>337-1500</div></div></ul>

Commis 1 (Tete a Tete) - FIVE LUXE JBR

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><p>Must Have:</p>
<ul><li> Good exposure on CPQ [Apttus] Modules</li></ul>
<ul><li> Experience in implementing CPQ [Apttus] solutions</li></ul>
<ul><li> Proficiency in Salesforce development (including APEX, Visual Force, Salesforce APIs, Lightning, Java and Java Script).</li></ul>
<ul><li> Experience on common integration patterns used on the Force.com Platform.</li></ul>
<ul><li> Excellent knowledge of Salesforce.com technical Architecture.</li></ul>
<ul><li> Experience in large scale SFDC implementation.</li></ul>
<ul><li> Certifications in any of these is a must</li></ul>
Platform develope r I<br>
Certification in any SFDC Architect Domain will be an advantage: e.g. Data
<p>Architecture and Management, Integration Architecture, Development Lifecycle and Deployment etc</p>
<ul><li> Good working knowledge on Sales Cloud.</li></ul>
</div></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Developer</div>
</div><div><div><b>Job Id</b></div>
<div>381691</div>
</div><div><div><b>Desired Skills</b></div>
<div>CPQ</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF TECHNOLOGY</div></div></div><div></div>

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Commis 1 (Tete a Tete) - FIVE LUXE JBR

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