conference concierge

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Downtown, Dubai is looking for a Concierge Agent to join our Concierge team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
About the job
Based at the Mandarin Oriental Downtown, Dubai within the Concierge Department in Dubai, the Concierge Agent is responsible for providing five-star services to all guests and colleagues. The Concierge Agent will be creative and accommodating to all of the guest&rsquo;s needs and requests. Concierge Agent reports to Chief Concierge.
As a Concierge Agent, you will be responsible for the following duties:<ul>
<li>
Engage guests in meaningful conversations to identify preferences and anticipate their complete needs for a personalized and successful experience.</li>
<li>
Assist with booking and organizing travel, entertainment, dining, and cultural activities while providing clear and accurate directions and transportation options.</li>
<li>
Maintain detailed records of guest requests and bookings using concierge software, and communicate key updates and challenges with management and colleagues.</li>
<li>
Possess deep local knowledge of Dubai, including transportation, dining, nightlife, shopping, arts, and cultural venues, ensuring all recommendations are personal and well-informed.</li>
<li>
Ensure guest satisfaction throughout the stay by delivering service aligned with MOHG Legendary Quality Experiences (LQEs) and responding effectively to all requests and complaints.</li>
<li>
Foster collaboration, participate in team meetings, and act as a role model with strong communication, empathy, and commitment to service excellence.</li>
</ul>
As a Concierge Agent, we expect from you:<ul>
<li>
Holds a senior school qualification or equivalent; Clefs d&rsquo;Or membership is a plus.</li>
<li>
Has a minimum of 3 years&rsquo; experience in a 5-star hotel environment, with at least 2 years in Concierge, Guest Relations, or Front Office roles.</li>
<li>
Previous work experience in Dubai is essential.</li>
<li>
Proficient in Microsoft Office, PSMS, Alice, and other relevant front office systems.</li>
<li>
Excellent English communication skills; additional language skills such as Arabic are preferred.</li>
<li>
Strong customer service orientation, interpersonal and organizational skills, with the ability to multitask, prioritize, and work flexible shifts in a fast-paced environment.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</li>
<li>
Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Concierge Agent

First Real Estate & Maintenance Company

Job Title: Concierge (Arabic Speaker)Location: The Townhouses The Pearl, Scout Facility ManagementSalary: QAR 2,200Hiring: ImmediateJob Description:We are looking for a professional and proactive Concierge to join our team at The Townhouses The Pearl under Scout Facility Management. The ideal candidate will be an Arabic speaker with hospitality experience, committed to delivering exceptional guest services.Key Responsibilities:Welcome and assist guests with check-in/check-out procedures.Provide information about the property, services, and local attractions.Coordinate guest requests and ensure prompt resolution of issues.Arrange transportation, reservations, and other concierge services.Maintain a high level of guest satisfaction and professionalism at all times.Liaise with other departments to ensure seamless service delivery.Requirements:Fluent in Arabic (written and spoken); English is a plus.Previous hospitality experience preferred.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and handle multiple tasks.Flexible with shifts and available to start immediately.Benefits:Competitive salary: QAR 2,200Opportunity to work in a professional and dynamic hospitality environmentHow to Apply:Interested candidates can send their CV and cover letter to Email Id: mohamed@scout-fm.comJob Type: Full-timePay: From QAR2,200.00 per month

Concierge (Arabic Speaker)

Walnut Creek Country Club

<div><div>Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !
</div>Job Summary
<div>The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club&rsquo;s values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty. 
</div><div></div><div>Key Priorities
</div><div>The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club&rsquo;s commitment to exceeding members&rsquo; expectations. 
</div><div></div><div>Reporting Structure
</div><ul><li><div>Reports to the Member Experience Director
</div></li></ul>Day to Day
<ul><li>Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
</li><li>Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
</li><li>Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
</li><li>Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
</li><li>Assist with member communications, including social media efforts, newsletters, and event announcements.
</li><li>Make outbound calls to new and at-risk members to ensure engagement and retention.
</li><li>Support member experience initiatives by promoting club offerings and assisting with key projects.
</li><li>Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
</li><li>Conduct proactive phone calls to confirm member reservations for dining and events.
</li><li>Oversee the reservation process for the club&rsquo;s dining facilities, ensuring accurate booking details and timely confirmations.
</li><li>Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
</li><li>Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
</li><li>Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
</li><li>Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
</li><li>Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
</li><li>Maintain up-to-date member profiles, including personal preferences and special occasions.
</li><li>Communicate any known member&rsquo;s allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
</li><li>Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
</li>Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members. 
<li>
</li></ul>Additional Duties
<ul><li>Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
</li><li>Follow all company, club, and department policies, procedures, and instructions.
</li><li>Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
</li><li>Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
</li><li>Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
</li><li>Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
</li><li>Attend daily briefings and actively engage in required activities to stay informed and contribute to the team&rsquo;s success.
</li></ul>About You
<div>Required
</div><ul><li>High school diploma or equivalent.
</li><li>A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
</li><li>Possess a service-oriented mindset with the ability to make every member and guest feel valued.
</li><li>Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
</li><li>Professional and welcoming phone demeanor.
</li><li>Positive attitude with a collaborative team spirit.
</li></ul>Preferred
<ul><li>Strong communication skills across various channels, including verbal, written, phone, text, and social media.
</li><li>Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
</li><li>Strong organizational skills with keen attention to detail.
</li><li>Exceptional listing skills, with the ability to understand and respond to member and guest needs.
</li><li>Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
</li><li>Effective multitasker with strong time management and prioritization skills.
</li></ul>Physical Requirements
<ul><li>Must be able to stand, walk, and perform physical activities for extended periods.
</li><li>Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
</li><li>Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
</li><li>Effective communication skills with sufficient visual acuity, including talking and hearing.
</li></ul>Primary Tools/Equipment
<ul><li>Computer
</li><li>Keyboard
</li><li>Telephone
</li><li>Copier
</li>General office supplies 
<li>
</li></ul>Work Schedule
<ul><li>Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
</li>Additional hours are required to meet deadlines of the position. 
<li>
</li></ul><div></div><div>What We Offer
</div><div>We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and&mdash;if you're in a non-exempt role&mdash;hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
</div><ul><li>Medical, dental, and vision coverage
</li><li>Life insurance
</li><li>Short-term and long-term disability insurance
</li><li>401(k) retirement savings plan
</li><li>Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members ) 
</li></ul><div></div><div>Want to learn more? Visit www.invitedbenefits.com for full details. 
</div><div></div><div>Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook 
</div><div></div><div>Invited is an Equal Employment Opportunity Employer 
</div><div></div><div>The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.</div></div><div></div>

Concierge

Mandarin Oriental

<div>
 
 Position Title:
 
 Concierge
 
 
 
 Reports To:
 
 Supervisor: Level 6
 
 
 
 Supervises:
 
 N/A
 
 
 
 Job Level:
 
 Rank &amp; File: Level 7 / 8
 
 
 
 Department:
 
 Concierge
 
 
 
 Division:
 
 Rooms Division
 
 
 The Hotel
 
 
 Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat," an open air piazza surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.
 
 
 
 Our Mission
 
 
 
 Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.
 
 
 
 Guiding Principles
 
 
 
 Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility
 
 
 Scope of Position
 
 
 The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest&rsquo;s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest&rsquo;s needs and requests.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
 </li>
 </ul>
 
 Departmental
 
 
 
 <ul>
 <li>
 Create focused conversations with guests which identify their personal preferences.
 </li>
 <li>
 Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success.
 </li>
 <li>
 Provide clear directions for all guests travelling outside of the hotel.
 </li>
 <li>
 Respond to all guests&rsquo; needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate.
 </li>
 <li>
 Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests.
 </li>
 <li>
 Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges.
 </li>
 <li>
 Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities.
 </li>
 <li>
 Assists guests in the confirming or booking of airline flights.
 </li>
 <li>
 Assists guests in the recommendation and booking of restaurants, bars, clubs and other entertainment/leisure activities as requested
 </li>
 <li>
 Arranges limousine transportation requests, ensuring that limousine generated revenue is fully maximized
 </li>
 <li>
 Provides all information pertaining to the hotel&rsquo;s services and facilities. This also includes the offerings in Msherieb Downtown Doha
 </li>
 <li>
 Is expected to have an extensive and intimate knowledge of Doha and surrounding regions. This includes all modes of transportation, restaurants, bars, clubs, retail, sightseeing, arts and cultural activities. All recommendations must appear to be personal and insightful.
 </li>
 <li>
 Builds relationship with guests to delight and gain loyalty.
 </li>
 <li>
 Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 
 
 </li>
 </ul>
 Mandarin Oriental reserves the right to add, delete, change or modify the job duties, and responsibilities described in this Job Description, at the company&rsquo;s discretion, at any time with appropriate notice.
</div>

DELANO

Summary
The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.
Responsibilities
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Flexcar

<div>Job Title: Member Concierge 
Location: Onsite, Nashville, TN 
Compensation: $22,5/hr + Full Benefit package day one 
 
Flexcar is completely reimagining car ownership. We offer the world&rsquo;s first month-to-month car lease, with insurance and maintenance included. Members can swap cars anytime as their needs change, without the commitment or hassle of traditional car ownership. By combining operational expertise with technology, data, and AI, we&rsquo;re transforming every aspect of the customer journey and delivering a more affordable, flexible, and hassle-free alternative to buying or leasing. 
 
As a Member Concierge, you will play a vital role in delivering an exceptional customer experience for our valued Flexcar members. Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive. This position involves engaging with members through various communication channels, including phone, chat, and in-person, as well as preparing and delivering vehicles. 
Key Responsibilities:<ul><li>
Deliver Outstanding Service: Provide top-notch support to members throughout their Flexcar journey&mdash;from ordering and picking up to delivery, driving, and returning their vehicles.
</li><li>Resolve Issues: Troubleshoot and efficiently address any order or vehicle-related concerns, prioritizing member satisfaction and swift resolution.</li><li>
Maintain Quality Standards: Ensure each vehicle meets Flexcar&rsquo;s high-quality standards by participating in pre-delivery cleaning and preparation.</li><li>
Utilize Technology: Leverage company systems to manage member interactions, track progress, and keep accurate records.</li><li>
Become a Product Expert: Gain in-depth knowledge of our services and stay updated on the latest features and processes to assist members effectively.</li><li>
Create Welcoming Experiences: Greet members warmly upon their arrival or delivery, providing information about our offerings and fostering a friendly atmosphere.</li><li>
Collaborate Across Teams: Work closely with customer care, security, and other departments to ensure a cohesive member experience.</li><li>
Drive Process Improvement: Identify opportunities for enhancing customer service and contribute to initiatives that elevate our operations.</li><li>
Embrace Versatility: As part of a small market operation, be ready to take on additional responsibilities as assigned by your manager.</li></ul>
What Drives Success for this Role:<ul><li>
Experience: 1-2 years in a customer service role, ideally within a fast-paced environment.</li><li>
Communication Skills: Exceptional interpersonal and communication abilities.</li><li>
Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.</li><li>
Tech-Savvy: Proficient in computer skills and quick to learn new software systems.</li><li>
Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.</li><li>
Multitasking Ability: Skill in managing multiple tasks and prioritizing effectively under pressure.</li><li>
Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.</li><li>
Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.</li><li>
Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions.</li><li>
Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.</li><li>
Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.</li><li>
Delivery: Willing to drive up to 90% of time for deliveries.</li><li>
At least 21 years or older with a valid driver&rsquo;s license and an acceptable driving record (per company standards).</li></ul>
What tops the tank:<ul><li>
Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.</li><li>
Save for Your Future! 401(k) with company match from day one of hire</li><li>
Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one</li><li>
Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee</li><li>
Weekly Pay</li><li>
and other amazing perks!</li></ul> 
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer. 
 
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
vOiFSzuOqa</div>

Member Concierge

Marriott International

<div>Additional Information 
Job Number25195513 
Job CategorySpa 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>Programar los servicios para las personas y los grupos grandes utilizando el sistema de software de reservaciones del spa o sal&oacute;n de belleza. Llamar a los hu&eacute;spedes para confirmar los servicios programados. Responder las preguntas sobre los servicios disponibles. Actualizar la lista de reservaciones y cancelaciones durante todo el d&iacute;a, informar a los proveedores sobre cambios de &uacute;ltimo momento y resolver cuestiones de programaci&oacute;n seg&uacute;n sea necesario trabajando en conjunto con el supervisor o gerente. Registrar a los hu&eacute;spedes cuando llegan a su cita, confirmar el nombre y apellido y brindarles orientaci&oacute;n general sobre el spa cuando llegan. Promover y vender los servicios del spa o sal&oacute;n de belleza. Obtener la caja asignada y asegurar la exactitud del dinero, conseguir el cambio necesario para el nivel de transacciones esperado y mantener la caja segura en todo momento. PProcesar los pagos de los hu&eacute;spedes por los servicios del spa o sal&oacute;n de belleza y obtener autorizaci&oacute;n de pago seg&uacute;n se requiera. Aceptar y registrar las propinas en efectivo para los empleados. Cuadrar, escanear y entregar los recibos a Contabilidad. Notificar a Ingenier&iacute;a las necesidades de mantenimiento y reparaci&oacute;n. Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras. Cumplir con todas las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la informaci&oacute;n patentada y proteger los bienes de la compa&ntilde;&iacute;a. Recibir y reconocer a todos los hu&eacute;spedes de acuerdo con los est&aacute;ndares de la compa&ntilde;&iacute;a; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los dem&aacute;s utilizando un lenguaje claro y profesional; atender los tel&eacute;fonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los dem&aacute;s. Acatar las expectativas y los est&aacute;ndares de garant&iacute;a de la calidad. Estar de pie, tomar asiento o caminar durante un per&iacute;odo prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors. 
<div></div>
APTITUDES DESEABLES 
<div></div>
Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General 
<div></div> 
(General Educational Development, GED). 
<div></div>
Experiencia laboral af&iacute;n:Menos de 1 a&ntilde;o de experiencia laboral af&iacute;n. 
<div></div>
Experiencia como supervisor:No se requiere experiencia como supervisor. 
<div></div>
Licencia o certificaci&oacute;n:Ninguna</div> 
<div></div>
<div></div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitri&oacute;n de Marriott Hotels, nos ayudar&aacute;s a mantener la promesa de &ldquo;Una experiencia hotelera maravillosa, siempre&rdquo; con un servicio cuidado y sincero, que se adelanta a las necesidades de los hu&eacute;spedes, para as&iacute; mejorar este legado vivo. Con un nombre que es sin&oacute;nimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n. 
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JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de m&aacute;s de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si t&uacute; eres feliz, los hu&eacute;spedes tambi&eacute;n lo ser&aacute;n. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formar&aacute;s parte de una comunidad y disfrutar&aacute;s de verdadera camarader&iacute;a con un grupo de colegas muy variado. JW crea oportunidades de capacitaci&oacute;n, desarrollo, reconocimiento y, lo m&aacute;s importante, un lugar donde puedes seguir tu pasi&oacute;n en un ambiente de lujo enfocado en el bienestar hol&iacute;stico. El trato excepcional a los hu&eacute;spedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment&trade;. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div></div>

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