configuration analyst

Gold Coast Health Plan

<div><p>Come Grow With Us<br>
At Gold Coast Health Plan, we are driven to create the health plan of the future - today. We are disrupting the conventions of the health care industry by creating and applying leading-edge solutions to its many challenges.</p><p>
Working at Gold Coast Health Plan means working alongside a team of committed individuals who are reshaping the organization and redefining how the needs of the whole person &ndash; health, health care, and social services and supports &ndash; are met. We are seeking collaborators, innovators, and those who are driven to be their very best.</p><p>
If you are looking for a career of purpose and are passionate about having an impact on society&rsquo;s health care challenges, then Gold Coast Health Plan is where you should be. Here, you will be challenged and rewarded in equal measure.</p><p>
About this role:</p><h1 class="jobSectionHeader"><b>
ESSENTIAL FUNCTIONS</b></h1><h1 class="jobSectionHeader"><b>
Job Function &amp; Responsibilities</b></h1><ul><li>Configuration Design &amp; Build</li></ul><p>
o Translate business requirements into accurate HRP configuration across benefits, provider contracts, pricing rules, accumulators, claims edits, and product variations.</p><p>
o Build and maintain benefit structures, benefit dictionaries, coverage tiers, copays, deductibles, and EOC/Evidence of Coverage mappings.</p><p>
o Configure provider reimbursement logic including fee schedules, capitation, FFS, value‑based rules, and DOFR constructs.</p><p>
o Apply HRP tools (HealthRules Language&trade;, Designer/Manager) to model complex logic without custom code.</p><ul><li>Testing &amp; Validation</li></ul><p>
o Develop detailed test scenarios and execute UAT for configuration changes, ensuring financial and non‑financial accuracy.</p><p>
o Perform impact analysis for new configuration, regulatory updates, and system enhancements.</p><p>
o Support production validation, post‑release monitoring, and defect remediation with clear traceability to requirements.</p><ul><li>Troubleshooting &amp; Root‑Cause Analysis</li></ul><p>
o Investigate adjudication issues, benefit discrepancies, and pricing errors using structured analysis.</p><p>
o Identify root causes across configuration, requirements, provider contracts, and system logic.</p><p>
o Document findings and collaborate with cross‑functional teams to implement corrective actions.</p><ul><li>Regulatory &amp; Compliance Alignment</li></ul><p>
o Ensure configuration adheres to California regulatory requirements, including Medi‑Cal benefit structures, payment rules, and policy updates.</p><p>
o Maintain awareness of state and federal regulatory changes and assess configuration impacts.</p><ul><li>Cross‑Functional Collaboration</li></ul><p>
o Partner with Operations, Network, Product, Compliance, and QA to ensure configuration aligns with business goals and regulatory needs.</p><p>
o Participate in requirements sessions, benefit design reviews, contract updates, and system enhancement planning.</p><p>
o Provide subject‑matter expertise during audits, regulatory reviews, and cross‑departmental initiatives.</p><ul><li>Documentation &amp; Governance</li></ul><p>
o Maintain clear documentation of configuration decisions, logic, test cases, and validation results.</p><p>
o Support configuration governance processes, including standards, naming conventions, and version control.</p><p>
o Contribute to playbooks, SOPs, and best practices for configuration quality and release readiness.</p><ul><li>Continuous Improvement</li></ul><p>
o Identify opportunities to streamline configuration processes and reduce defects.</p><p>
o Support HRP upgrades, parallel testing, cutover readiness, and post‑go‑live stabilization activities.</p><p>
o Mentor junior analysts and contribute to team knowledge development. Any other duties assigned</p><h1 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS</b></h1><h1 class="jobSectionHeader"><b>
Education &amp; Experience:</b></h1><ul><li>High School Graduate or General Education Degree (GED)</li><li>2&ndash;5 years of hands‑on configuration experience, including at least 2 years working with HRP, across benefits, provider contracts, pricing rules, and claims edits.</li><li>California health plan experience with strong understanding of state‑specific requirements; Medi‑Cal preferred.</li><li>Strong understanding of payer operations, claims adjudication, reimbursement methodologies, and regulatory constructs.</li><li>Proficiency with HRP components such as HealthRules Language&trade;, Designer/Manager (Answers/Connector a plus).</li><li>Experience with healthcare EDI and code sets (HIPAA 837/835/834/270/271; ICD‑10, HCPCS, CPT, DRG, APC, NDC).</li><li>Demonstrated ability to translate complex business requirements into accurate configuration with documented rationale.</li><li>Strong skills in test planning, UAT execution, impact analysis, and production validation.</li><li>Excellent communication, analytical, and documentation skills.</li><li>Ability to work independently and collaboratively in a remote, fast‑paced environment.</li></ul><p></p><h1 class="jobSectionHeader"><b>
KNOWLEDGE, SKILLS &amp; ABILITIES
</b></h1><h1 class="jobSectionHeader"><b>Preferred Qualifications:</b></h1><ul><li>Bachelor&rsquo;s degree</li><li>Three plus years&rsquo; experience with Medi-Cal guidelines</li><li>Three plus years&rsquo; experience data analytics and reporting</li><li>Two years&rsquo; experience in a Supervisor, Lead, Trainer, Quality Assurance or Auditor role</li><li>Three years&rsquo; experience using analytical thinking skills and demonstrated ability to exercise sound judgment when making decisions</li><li>Experience with Medi‑Cal managed care contract constructs and operational requirements.</li><li>Exposure to broader HRP functional areas (enrollment, billing, provider, finance, medical management/GuidingCare).</li><li>Experience with HRP implementations, conversions, or major upgrade cycles.</li><li>Familiarity with configuration governance frameworks and release management processes.</li></ul><p></p><p><b>
Technology &amp; Software Skills:</b> Advanced computer skills in MS Office products.</p><p></p><p><b>
Certifications &amp; Licenses: </b>None</p><p></p><p><b>
Competency Statements</b></p><ul><li>Business Acumen - Ability to grasp and understand business concepts and issues.</li><li>Communication, Oral - Ability to communicate effectively with others using the spoken word.</li><li>Communication, Written - Ability to communicate in writing clearly and concisely.</li><li>Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.</li><li>Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.</li></ul><p></p><p><br>
The estimated pay range for the position is:</p>
$100,000.00 - $150,000.00<p>
The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California and future increases will be based on the pay band for the city and state you reside in.</p>
700</div>

Configuration Analyst

Springs Window Fashions

<div>Description:<div></div><div><br>
The <b>IT Product Configuration Business Analyst (Modeler) </b>translates customer design choices into custom window coverings. This role ensures that dealers, end users, and manufacturing systems interact with product information that is clear, validated, and production ready. Working across product management, engineering, IT, and operations, the modeler configures, documents, and maintains electronic product rules that drive ordering accuracy, pricing, and manufacturability.</div><div></div><div><br>
The ideal candidate is detail-oriented, logically minded, and experienced with product-based rules, conditional logic, and structured data. They should enjoy collaborating with business teams, solving ambiguity, and turning product knowledge into clean, reliable configuration logic.</div><div></div><div><b><br>
Key Responsibilities</b></div><div><b>
Product Modeling &amp; Configuration</b></div><ul><li>
Build and maintain product configuration models using internal tools (e.g., Magic Tool, Frontier/FRN platforms, PCM workbench).</li><li>
Translate business and engineering requirements into rules, validations, option logic, segment structures, and dynamic behavior.</li><li>
Configure model options, families, select tables, matrices, color lists, and dependent attributes for new and existing products.</li><li>
Maintain dynamic SKU or single‑SKU logic depending on product strategy.</li></ul><p></p><div><b><br>
Cross‑Functional Coordination</b></div><ul><li>
Partner closely with product managers, engineers, and internal customers to document requirements and ensure accurate model behavior.</li><li>
Support manufacturing, purchasing, and customer service by ensuring configuration outputs match operational needs and production flows.</li><li>
Participate in product introduction planning and model setup for new launches (such as Roman shades, awnings, power shades, etc.).</li></ul><p></p><div><b><br>
Data &amp; Rule Quality Assurance</b></div><ul><li>
Conduct testing to ensure correct rule execution, error handling, and compatibility logic.</li><li>
Troubleshoot issues in production ordering or manufacturing systems related to configuration defects.</li><li>
Validate configuration lists, matrices, retrieval tables, BOM-related logic, and display behavior for end‑users.</li></ul><p></p><div><b><br>
Documentation &amp; Standards</b></div><ul><li>
Create and maintain documentation for configuration rules, logic flows, product behavior, and change logs.</li><li>
Follow established naming conventions, configuration standards, and modeling processes as outlined in internal modeling guides (e.g., MagicToolTaskNotes).</li><li>
Contribute to process improvements and best practices for configuration modeling across the organization.</li></ul>
Requirements:
<div><b>
Education and Experience</b></div><div></div><div><b><br>
Required Qualifications</b></div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or equivalent experience.</li><li>
5+ years in a manufacturing environment.</li><li>
Strong analytical and logical reasoning skills.</li><li>
Ability to interpret product specifications, BOM structures, and engineering requirements.</li><li>
High attention to detail and ability to manage complex rule sets.</li><li>
Proficiency in Excel and comfort working with structured data.</li><li>
Strong written and verbal communication skills with the ability to collaborate across teams.</li></ul><div></div><div><b><br>
Preferred Qualifications</b></div><ul><li>
Experience in window treatments or other highly configurable product industries.</li><li>
Experience with product configuration systems (Frontier 2.2 / 3.2 / 4.2, Magic Tool, PCM, or similar).</li><li>
Familiarity with scripting logic, matrices, or rule-driven systems.</li><li>
Experience supporting both ordering and manufacturing configuration flows.</li><li>
Ability to work with IT teams on integrations, data mapping, or tool enhancements.</li></ul><div><b>
How We Work to Deliver a Best Experience: Our Culture</b></div><ul><li><b>
Our Core Value: We do the right thing, always</b></li><li><b>
Our Seven Cultural Behaviors</b><ul><li><b>
Empowerment - </b>We trust our people.</li><li><b>
Ownership - </b>We take 100% responsibility for our roles actions, and results.</li><li><b>
Leadership - </b>We all lead by example and talk direct with respect (DWR).</li><li><b>
One Team - </b>We are One Springs Team.</li><li><b>
Customer First - </b>We consider our customers' needs before every decision.</li><li><b>
Continuous Innovation - </b>We are constantly learning, innovating, and improving.</li><li><b>
Speed - </b>We define priorities and operate with a sense of urgency and agility.</li></ul></li></ul></div>

Product Configuration Business Analyst

Serco

<div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><p><br>
Serco is excited to continue support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment.</p><p>
Our Configuration Management (CM) Analyst supports the F-35 Directorate of Acquisition and Affordability (DA&amp;A) in its role managing JPO functions as they relate to business operations, foreign compliance, process improvement, cost, requirements, and acquisition.</p><p><b>
In this role, you will:</b></p><ul><li>
Design and establish configuration management documentation.
</li><li>Authorize the release of drawings, and software configuration changes specified by the JPO and other cross functional groups.
</li><li>Provide advice and guidance on methods, procedures, and requirements to individuals responsible for the creation of documentation.
</li><li>Plan and implement methods to improve response times and effectiveness.
</li><li>Participate in special studies.
</li><li>May provide leadership for lower-level employees and other colleagues at the JPO and in industry.
</li><li>Provide direction to subordinate CM analysts, or directly perform data management tasks as required by the JPO.</li><li>
Support DA&amp;A in the management and approval of configuration management/data management by the JPO Change Review Board (JCRB), and JPO Configuration Control Board (JCCB).</li><li>
Assist the International Directorate in supporting National Deputies and their assistants in representing each of the F-35 Partner nations resident in the program.</li></ul><p><b>
To be successful in this role, you will have:</b></p><ul><li>
An Active DoD Secret clearance.</li><li>
An Associates Degree.</li><li>
5+ years of experience in program management, technical or business analysis discipline.</li><li>
3+ years of program experience in aircraft systems or similar configuration management.</li><li>
Previous experience in configuration identification, control, audit, and status accounting; DOD configuration management policies, procedures, review cycles, instructions, and standards; engineering change proposal evaluations.</li><li>
Previous experience with development, production, ancillary equipment, ground support equipment, test &amp; evaluation, and fleet operations of a DoD and international acquisition aircraft program.</li><li>
Previous experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents.</li><li>
Previous experience in providing guidance and assistance in configuration management and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned.</li><li>
Previous experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures.</li><li>
The ability to provide onsite support at the F-35 Joint Program Office (JPO) located in Crystal City, VA a minimum of 3 days per week, each week. Onsite days in the JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager.</li><li>
To travel up to 10%.</li></ul><p><b>
Additional desired experienced and skills:</b></p><ul><li>
Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint.</li></ul><h3 class="jobSectionHeader"><b><br>
Company Overview</b></h3><br>
<p>
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
<br>
<br>
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
<br>
<br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
<br>
<br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
<br>
<br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<h3 class="jobSectionHeader"><b>
Pay Transparency</b></h3><br>
<p>
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
<br>
<br>
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul><br>
<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
<br>
<br>
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

Configuration Management Analyst, F-35 Joint Program Office (Hybrid Telework)

Navitus Health Solutions / Lumicera Health Services

<div>Company: Navitus About Us: Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. Pay Range: USD $20.00 - USD $23.06 /Hr. STAR Bonus % (At Risk Maximum): 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm): M-F 8am to 5pm Remote Work Notification: ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview:
<div>
Navitus Health Solutions is seeking an Analyst, Benefit Configuration to join our team!</div><div></div><div><br>
The Analyst, Benefit Configuration ensures efforts are in alignment with the Claim Adjudication Operations (CAO) team to leverage technology and process improvement for the purpose of meeting the business needs of Navitus customers, clients, members, and pharmacies by accurately administering benefits. The Analyst, Benefit Configuration configures benefits in the claim adjudication system based on specifications from internal customers and external clients. This role applies knowledge of highly diverse plan designs, formularies, and networks across multiple lines of business, ensuring that claims adjudicate accurately and timely.</div><div></div><div><br>
This position may include after-hour and/or weekend hours with other eligible team members depending on workload.</div><div></div><div><br>
Is this you? Find out more below!</div>
Responsibilities:
<div><b>
How do I make an impact on my team?</b></div><ul><li>
Completes scheduled and urgent benefit additions, terminations, and changes timely and accurately to prevent member access to care issues, missed performance guarantees and potential liquidated damages.</li><li>
Acquires and maintains a basic level of knowledge and interpretation of multiple adjudication system screens and functions on a field-by-field level to design both standard and custom configurations to meet client expectations.</li><li>
Complies with standards set forth regarding benefit design and configuration including HIPAA, NCPDP and Navitus internal business standards.</li><li>
Performs quality assurance peer reviews and uses sound business judgment and expertise to contribute toward the creation of root cause analysis of issues.</li><li>
Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to general customer questions and issue resolution requests.</li><li>
Supports internal customers by participating in client meetings, audits and new program implementations with other areas of the company, answering benefit setup questions and providing guidance to other areas and roles on the benefit configuration process.</li><li>
Adapts to industry changes and evolving technology, maintaining a basic level of understanding of both legacy and emerging products and systems.</li><li>
Independently assesses business needs and participates in process improvement, cost reduction and automation efforts.</li><li>
Contributes to the creation and ongoing maintenance of departmental training materials, work instructions and policies.</li><li>
Conducts system enhancement and regression testing of a low to moderate level of complexity for benefit configuration processes to ensure compliance with state, federal and client regulations/standards.</li><li>
Contributes to training and maintains a mentoring relationship with new and existing benefit configuration team members.</li><li>
Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<div><b>
What our team expects from you?
</b></div><ul><li>Associate&rsquo;s degree or equivalent work experience required</li><li>
Minimal experience and/or training to begin learning skills, systems, and processes of the role with ability to perform tasks with close supervision</li><li>
Basic experience with Microsoft Office, specifically Word and Excel</li><li>
Participate in, adhere to, and support compliance program objectives</li><li>
The ability to consistently interact cooperatively and respectfully with other employees</li></ul><p></p><div><p><b><br>
What can you expect from Navitus?</b></p><ul><li>
Top of the industry benefits for Health, Dental, and Vision insurance</li><li>
20 days paid time off</li><li>
4 weeks paid parental leave</li><li>
9 paid holidays</li><li>
401K company match of up to 5% - No vesting requirement</li><li>
Adoption Assistance Program</li><li>
Flexible Spending Account</li><li>
Educational Assistance Plan and Professional Membership assistance</li><li>
Referral Bonus Program &ndash; up to $750!</li></ul><div></div><div><div><div>
#LI-Remote</div></div></div></div>
Location : Address: Remote Location : Country: US</div>

Analyst, Benefit Configuration

<div></div><div><div><div><div><ul><div>3 - 5 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p><b>Job Title</b></p>
<p><b>
Solution Analyst - PCC Upgrade (Configuration &amp; UI Customization)</b></p>
<p><b>
Role Summary</b></p>
<p>
We are seeking a <b>Solution Analyst</b> to support a <b>PCC upgrade program</b>, with direct responsibility for <b>importing solutions, cleaning up unsupported components, configuring PCC features, and delivering UI, rules, and reporting changes</b>.</p>
<p>
This role is <b>hands-on in PCC Studio</b> and requires strong understanding of <b>entities, views, caselists, rules, and UI behavior</b>. This is not a documentation-only or business-facing analyst role.</p>
<div></div>
<p><b>Key Responsibilities</b></p>
<p><b>
1. Solution Import &amp; Upgrade Cleanup</b></p>
<ul>
<li>Import existing solutions into <b>PCC Studio</b> post-upgrade.</li>
<li>Identify and <b>delete unsupported or deprecated components</b> impacted by the upgrade.</li>
<li>Validate that <b>solution deployment is successful</b> across environments.</li>
<li>Troubleshoot deployment and configuration issues.</li>
</ul>
<div></div><p><b>2. Core Solution Configuration</b></p>
<ul>
<li>Perform <b>basic solution configuration</b>, including:</li>
<ul><li>Account Types</li>
<li>Gender</li>
<li>Country and reference data</li>
</ul><li>Ensure configurations align with upgraded PCC standards and behaviors.</li>
</ul>
<div></div><p><b>3. Entity &amp; Data Modeling</b></p>
<ul>
<li>Configure and validate:</li>
<ul><li><b>Entity Model</b></li>
<li><b>Entity Composition</b></li>
</ul><li>Create and maintain:</li>
<ul><li><b>Data Views</b></li>
<li><b>Data Dictionary</b></li>
</ul><li>Ensure correct data exposure for UI screens, searches, and reports.</li>
</ul>
<div></div><p><b>4. UI Screens &amp; Functional Views</b></p>
<p>
Configure and support PCC UI components, including:</p>
<ul>
<li>Search Screen &amp; Search Results</li>
<li>Customer Overview</li>
<li>Person Profile</li>
<li>Account / Customer Views</li>
<li>Teams &amp; Users</li>
<li>Calendar &amp; Important Views</li>
<li>Recent Cases</li>
<li>History Timeline and Filters</li>
</ul>
<div></div><p><b>5. Caselist Configuration &amp; Rules</b></p>
<ul>
<li>Configure and maintain:</li>
<ul><li>Caselist Page</li>
<li>Caselist Views</li>
<li>Caselist Sorting</li>
<li>Load Next functionality</li>
</ul><li>Implement and validate:</li>
<ul><li>Caselist Rules</li>
<li>Sensitive / View-Only Rules</li>
</ul><li>Ensure rules behave correctly post-upgrade with no data exposure risks.</li>
</ul>
<div></div><p><b>6. Reporting &amp; UI Styling</b></p>
<ul>
<li>Configure <b>hyperlinks in Jasper reports</b>.</li>
<li>Perform <b>CSS changes for widgets</b>, including:</li>
<ul><li>Color changes</li>
<li>UI alignment fixes</li>
</ul><li>Ensure UI changes are upgrade-safe and consistent across environments.</li>
</ul>
<div></div><p><b>7. Testing &amp; Validation</b></p>
<ul>
<li>Validate configurations in <b>Dev, SIT, and higher environments as required</b>.</li>
<li>Support defect fixing related to configuration, rules, and UI.</li>
<li>Ensure regression coverage for impacted PCC features.</li>
</ul>
<div></div><p><b>Required Skills &amp; Experience</b></p>
<p><b>
Must-Have</b></p>
<ul>
<li>5-7+ years of experience as a <b>Solution Analyst / PCC Analyst / Configuration Analyst</b>.</li>
<li>Strong hands-on experience with <b>PCC Studio</b>.</li>
<li>Proven experience in:</li>
<ul><li>Solution imports</li>
<li>Entity modeling</li>
<li>Caselist configuration</li>
<li>Rules implementation</li>
</ul><li>Strong understanding of <b>PCC UI components and data views</b>.</li>
<li>Ability to work independently during upgrade cycles.</li>
</ul>
<p><b>Good to Have</b></p>
<ul>
<li>Experience supporting <b>PCC upgrades</b>.</li>
<li>Exposure to <b>Jasper Reports</b>.</li>
<li>Basic understanding of <b>CSS for UI customization</b>.</li>
</ul>
<div></div><p><b>Key Deliverables</b></p>
<ul>
<li>Successfully imported and cleaned-up PCC solution</li>
<li>Configured entities, views, caselists, and rules</li>
<li>Validated UI screens and customer views</li>
<li>Jasper hyperlink and widget CSS changes</li>
<li>Stable, upgrade-compliant PCC solution</li>
</ul>
</div><p></p><h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><p>powercurve,solution analyst,pcc studio,solution imports,pcc ui components,</p></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Developer III - PCC - Powercurve collection

VMock

<div>
 <p>
  <strong>
   <u>
    The Role
   </u>
  </strong>
 </p>
 <p>
  We are seeking a highly motivated and detail-oriented Business Analyst to join our Delivery and Configuration Team. The ideal candidate will play a critical role in ensuring the successful delivery and configuration of our solutions to clients, ensuring that our platform meets their specific needs and requirements. This position requires a blend of analytical skills, project management capabilities, and a strong understanding of technical configurations
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What to expect from the Role-
  </strong>
 </p>
 <p>
  <u>
   Client Engagement:
  </u>
 </p>
 <ul>
  <li>
   Collaborate with the client success team to gather and document their requirements.
  </li>
  <li>
   Conduct detailed business analysis to understand client needs and translate them into technical specifications.
  </li>
 </ul>
 <p>
  <u>
   Solution Delivery:
  </u>
 </p>
 <ul>
  <li>
   Work closely with the development team to ensure accurate implementation of client requirements.
  </li>
  <li>
   Oversee the configuration and customization of the VMock platform to align with client specifications.
  </li>
  <li>
   Ensure timely and successful delivery of solutions, meeting quality standards and client expectations.
  </li>
 </ul>
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  <u>
   Project Management:
  </u>
 </p>
 <ul>
  <li>
   Manage multiple projects simultaneously, ensuring they are delivered on time and within scope.
  </li>
  <li>
   Develop project plans, timelines, and milestones, and monitor progress against them.
  </li>
  <li>
   Coordinate with cross-functional teams to ensure seamless delivery and configuration processes.
  </li>
 </ul>
 <p>
  <u>
   Testing and Quality Assurance:
  </u>
 </p>
 <ul>
  <li>
   Develop and execute test plans to ensure the functionality and performance of delivered solutions.
  </li>
  <li>
   Identify and resolve any issues or discrepancies during the testing phase.
  </li>
 </ul>
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  <u>
   Documentation and Training:
  </u>
 </p>
 <ul>
  <li>
   Create comprehensive documentation for configurations, processes, and delivered solutions.
  </li>
  <li>
   Provide training and support to clients on using the VMock platform effectively.
  </li>
 </ul>
 <p>
  <u>
   Continuous Improvement:
  </u>
 </p>
 <ul>
  <li>
   Identify opportunities for process improvements and contribute to the development of best practices.
  </li>
  <li>
   Stay updated with industry trends and advancements to enhance the delivery and configuration processes.
  </li>
 </ul>
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  <br/>
 </p>
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  <strong>
   Requirements-
  </strong>
 </p>
 <ul>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Excellent communication and interpersonal skills, with the ability to engage effectively with clients and internal teams
  </li>
  <li>
   Business Acumen: Having business smartness coupled with strong understanding of business concepts
  </li>
  <li>
   Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint
  </li>
  <li>
   Initiative: Ability to work with limited supervision within a team with high-level of individual initiative
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   Detail-orientation with strong organisational skills and the ability to manage multiple projects simultaneously
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   Ability to work independently and as part of a team
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 </ul>
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 </p>
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  <strong>
   Qualification and Background-
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   Bachelor&rsquo;s degree from top Delhi University colleges
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   2-5 years of work experience in business analysis, data analysis, research etc
  </li>
 </ul>
 <p>
  <br/>
 </p>
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  <strong>
   Additional Benefits -
  </strong>
 </p>
 <ul>
  <li>
   Best in class Tools of trade
  </li>
  <li>
   Medical Insurance - Employee &amp; Immediate Family Members
  </li>
  <li>
   Fast Pace Environment to foster growth
  </li>
 </ul>
</div>


Senior Business Analyst

The Cigna Group

<div><p>Content Operations Senior Analyst</p><p></p><p>
About Enterprise Print &amp; Distribution</p><p>
Enterprise Print &amp; Distribution is a collaborative, mission driven division built on a strong culture of teamwork, accountability, and continuous improvement. We believe in <i>progress over perfection</i>, moving forward with intention, learning from every challenge, and always raising the bar on quality. Our teams show up for one another and for our business partners, clients, and members with a shared commitment to service excellence. Whether we&rsquo;re executing critical communications, safeguarding accuracy, or enhancing operational workflows, we take pride in delivering reliable, high-quality results that strengthen trust across the enterprise.</p><p></p><p>
About the Role</p><p>
The Content Operations Senior Analyst is a key driver of content configuration, release execution, and operational excellence within Enterprise Print &amp; Distribution. In this role, you will lead multi‑component content set up and configuration, enhance quality and workflow efficiency, and operate with a high degree of independence and judgment. You&rsquo;ll serve as a trusted advisor for cross content platforms, owning optimization strategies and influencing how teams prepare, deliver, and manage content across the enterprise.</p><p></p><p>
This role is ideal for someone who thrives in a fast‑paced operational environment, enjoys solving ambiguity with structure, and excels at translating business requirements into accurate, scalable content configuration solutions. You will partner closely with cross‑functional teams&mdash;including operations, product partners, technology groups, and campaign teams&mdash;to ensure content is configured accurately, tested thoroughly, and released with precision.</p><p></p><p>
Examples of Deliverables</p><ul><li>
Set Up data variables in associated tables and systems</li><li>
Fully rendered document</li><li>
Provide feedback and insights on workflow, SOPs, and preventive measures</li><li>
Completion of Jira cards for content configuration requests</li></ul><p></p><p>
What You&rsquo;ll Do</p><ul><li><b>
Content Set-Up Configuration</b>:<ul><li>
Own the end‑to‑end configuration of complex, multi‑component content across platforms, ensuring accuracy, completeness, and alignment with business requirements.</li><li>
Interpret inputs, map data variables, and prepare configuration structures that support accurate mail‑merge, content logic, and operational workflows.</li><li>
Apply sound judgment and work independently to structure ambiguous requirements into reliable, scalable configuration solutions.</li></ul></li><li><b>
Champion Quality:</b><ul><li>
Partner with operations, campaign teams, and technology groups to design validation steps, execute test plans, and confirm readiness before release.</li><li>
Detect data issues or configuration discrepancies early, escalating only when necessary, and ensuring root cause insights are captured and addressed.</li><li>
Proactively identify patterns, defects, or workflow risks and implement process or configuration adjustments that prevent recurrence.</li></ul></li><li><b>
Operate with a Continuous Improvement Mindset</b>:<ul><li>
Maintain clean, consistent documentation&mdash;including SOPs, configuration steps, and operational references&mdash;to ensure repeatability and to reduce error rates.</li><li>
Assess workflow and content setup processes to uncover inefficiencies and propose measurable improvements.</li><li>
Contribute to operational enhancements by recommending automation, simplification, or optimization opportunities based on recurring patterns and analysis.</li></ul></li><li><b>
Ensure Adherence to Standards</b>:<ul><li>
Enforce content governance and configuration standards by validating inputs, variable mappings, logic structures, and templates to ensure adherence to defined conventions prior to work progression</li><li>
 Identify deviations from standards early, document them clearly, and drive resolution through corrective action and preventive measures to reduce recurring issues.</li><li>
Support onboarding and alignment of peers by curating, updating, and socializing standards, SOPs, and best practice workflows, maintaining consistency across content operations.</li></ul></li></ul><p></p><p>
What You Need to Do the Job</p><p></p><p><b>
Education</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent experience, with demonstrated capability to independently execute configuration focused operational work.</li><li>
3-5 years of relevant experience in content configuration operations supporting complex communication builds.</li></ul><p></p><p><b>
Technical &amp; Analytical Skills</b></p><ul><li>
Strong proficiency configuring multi‑component content, mapping data variables, and interpreting complex inputs to build accurate, scalable content structures.</li><li>
Ability to identify, flag, and troubleshoot configuration or data issues early, using analytical thinking to prevent downstream defects.</li><li>
Solid understanding of operational tools, platform behaviors, and mail‑merge mechanics that support recurring content execution.</li><li>
Foundational to mid‑level analytical capability to assess workflow outputs, review test results, and identify improvements to logic, data mapping, or configuration structures.</li><li>
Demonstrated experience using SQL to extract, analyze, and validate data in support of content configuration and operational workflows.</li><li>
Experience with Customer Communication Platforms; i.e. MessagePoint, Quadient, Blue Relay, etc. is a plus</li><li>
Advanced proficiency in Microsoft Word and Excel, with the ability to build structured documents, leverage advanced formatting, and use complex formulas, functions, and data analysis tools. Analysis tools.‑analysis tools.</li></ul><p></p><p><b>
Operational &amp; Execution Capabilities</b></p><ul><li>
Exceptional attention to detail and accuracy to ensure error-free configuration, variable mapping, and content setup across multiple platforms.</li><li>
Ability to manage complex, configuration heavy workloads, prioritize deliverables, and operate independently while meeting deadlines in a dynamic environment.</li><li>
Comfort working within and continually improving SOPs, documentation frameworks, and repeatable configuration processes.</li></ul><p></p><p><b>
Communication &amp; Collaboration</b></p><ul><li>
Clear, proactive communication skills to partner effectively with operations, technology, campaign teams, and production partners during testing, validation, and release cycles.</li><li>
Ability to ask clarifying questions, escalate concerns thoughtfully, and support cross‑team coordination that ensures accurate, timely releases.</li><li>
Strong collaboration mindset to help define test plans, validate readiness, and contribute to preventive controls with cross‑functional partners.</li></ul><p></p><p><b>
Leadership &amp; Professional Skills</b></p><ul><li>
Demonstrated independence, sound judgment, and decision making, especially when structuring ambiguous requirements into reliable configuration solutions.</li><li>
Ability to influence quality outcomes by identifying risks early, proposing solutions, and helping teams adopt standards and best practices.</li><li>
Strong organizational skills with consistent attention to detail and accuracy.</li><li>
Growth-oriented mindset with openness to feedback, a commitment to continuous improvement, standardization, and scaling operational excellence across content operations.</li></ul><p></p><p><b>
About Evernorth Health Services</b></p><div><div><div><div><div><div><div><p>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</p></div></div></div></div></div></div></div></div>

HIH - Operations Senior Analyst -Content Set-up

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