configuration management analyst

Leidos

<div>Description
Leidos seeks Configuration Management Specialist to support NASA&rsquo;s Network and Telecommunications organizations in Huntsville, AL
Job Description:
Provide proactive strategic management of IT Asset Management (ITAM) processes, policies, procedures, and configuration management system. Identifies, analyzes, and resolves IT service management problems and situations associated with the configuration management system and the ITAM process and acquisition procedures. Applies expert IT service management knowledge of concepts, processes, practices, and procedures on technical assignments. Manages the process that identifies changes, and records/reports the implementation status of ITAM configuration items (CI).
 Primary Responsibilities:
 As a configuration management specialists perform change and/or configuration management roles. Applies advanced knowledge of concepts, processes, practices, and procedures on technical assignments. Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.
CRQ Management &ndash; Manage change request process from initial request through closure. Partner with service delivery management and engineering teams to ensure we are meeting customer expectations and SLAs. Evaluate current business process with key stakeholders and potentially re-engineer to become more efficient and effective.
Support maintenance of the CMDB containing to support resource allocation, capacity planning, networks/system modeling, and other planning activities and ensure CM activities align with Agency CM directives while documenting all deviations in the NASA approved system of record. This includes configuration items (CIs), networking infrastructure CM data, and data collection and validation.
Document Management &mdash; Working in an environment that is both internal and external supporting documents, including but not limited to, Local Operating Procedures (LOPs), Operational Directive Memorandums (ODMs), Interface Control Document (ICDs), Memorandums of Agreements (MOAs), Memorandums of Understanding (MOUs), Mission Operations Interface Documents (MOIDs), Exemptions, Inter-Agency Agreements, Host Support Agreements (HSA), and Operational Support Plans while ensuring all documentation is provided within the SSP in the NASA approved system of record.
Provide CM and operations-related technical advisory support to the CCB process.
Qualifications:
BS degree and less than 2 years of experience. Additional years of experience may be substituted in lieu of degree.<ul><li>
Excellent written, verbal and non-verbal communication skills</li><li>
Successfully work with remote teams and in a fast-paced environment.</li><li>
Demonstrate advanced analytical skills.</li><li>
Problem analysis and resolution skills.</li></ul><ul><li>
Experience with Configuration Management Plans.</li><li>
Must be able to obtain and maintain a public trust clearance.</li></ul>
Preferred Qualifications:<ul><li>
Solid understanding of ITIL Best Practice and experienced in Service operations processes with particular focus on Incident with a good understanding of Problem and Event Management.</li><li>
Experience in customer communication and presentations.</li><li>
Proposed and implemented project/program improvements.</li></ul>
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.<h2 class="jobSectionHeader">
Original Posting:</h2>
April 13, 2026 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</div>

Configuration Management Analyst

Caloptima

<div><div>Configuration Management Analyst (ITS Analyst Int) 
 
CalOptima</div> 

Join Us in this Amazing Opportunity 
 
The Team You'll Join 
 
We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. 
 
More About the Opportunity
 
 
We are hoping you will join us as a Configuration Management Analyst (ITS Analyst Int) and help shape the future of healthcare where you'll be an integral part of our Medical Management team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. The Configuration Management Specialist will serve as a critical liaison between business and technical teams within the Clinical Operations Configuration and Application Configuration department, operating within an Agile framework. You'll oversee the clinical application configuration request lifecycle from intake to delivery, ensuring effective prioritization, capturing business requirements and coordination and alignment with organizational goals through iterative and collaborative processes. Additionally, you'll work closely with business stakeholders, Information Technology (IT), shared services and the JIVA vendor in Agile ceremonies to deliver high-quality configuration solutions. Together, we are building a stronger, more equitable health system.
 
 
Your Contributions To the Team:
 
<ul><li>60% - Feature Planning, Prioritization and Requirements Grooming
<ul><li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Backlog Management: Maintains and grooms the configuration request backlog in alignment with Agile principles, ensuring requests are logged, categorized and prioritized based on business needs and strategic objectives for inclusion in sprint planning.</li>
<li>Request Triage and Intake: Acts as the primary point of contact for business stakeholders submitting configuration requests. Triages requests to assess urgency, impact and feasibility, refining them into actionable user stories or tasks for Agile sprints.</li>
<li>Requirements Grooming: Collaborates with business stakeholders in backlog refinement sessions to gather, clarify and document business-level requirements ensuring user stories are well-defined, meet acceptance criteria and align with technical capabilities and organizational goals.</li>
<li>Vendor Collaboration: Participates in Agile ticket review meetings with the JIVA vendor to escalate issues, discuss complex tickets and ensure timely resolution of configuration-related challenges within sprint cycles.</li>
<li>Stakeholder Coordination: Facilitates communication between business units, IT and shared services teams during Agile ceremonies (e.g., sprint planning, daily standups and retrospectives) to establish delivery timelines, resolve dependencies and manage expectations.</li>
<li>Prioritization and Sprint Planning: Works with business stakeholders and the Agile team to prioritize configuration requests while balancing urgency, resource availability and strategic priorities to create sprint goals and optimize delivery schedules.</li>
<li>Task Oversight: Monitors and ensures configuration tasks are completed accurately and on time within sprints, coordinating with the team to address gaps or delays before release.</li>
<li>Daily Standups and Barrier Resolution: Actively participates in daily Agile standups to report progress, address barriers, refine requirements, size tasks and resolve questions, ensuring smooth sprint execution.</li>
<li>Risk and Issue Management: Proactively identifies risks or impediments impacting sprint delivery, escalates as needed during Agile ceremonies and collaborates with the team to implement mitigation strategies.</li>
<li>Documentation and Reporting: Maintains clear documentation of user stories, decisions and processes in Agile tools (e.g., Jira). Provides sprint metrics, backlog health updates and delivery performance reports to stakeholders and leadership during sprint reviews.
</li></ul></li><li>30% - Coordinating and Collaborating With IT
<ul><li>Change Management Support: Coordinates user acceptance testing (UAT) within sprint cycles, support training efforts and ensure smooth adoption of configuration changes by business users.</li>
<li>Process Improvement: Contributes to Agile retrospectives to identify and implement opportunities to enhance request intake, prioritization and delivery processes, driving efficiency and team effectiveness.</li>
<li>Agile Collaboration: Actively engages in Agile ceremonies, including sprint planning, backlog refinement, sprint reviews and retrospectives to foster collaboration and continuous improvement.
</li></ul></li><li>10% - Other
<ul><li>Completes other projects and duties as assigned.</li>
</ul></li></ul> 
Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in healthcare administration, information technology, business administration or a related field PLUS 5 years of experience in business analysis, project coordination or clinical systems management, with at least 1 year working in an Agile, Kanban or other software delivery processes required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. 
</li>
<li>1 year of experience with requirements gathering, documentation and Agile prioritization techniques.</li>
</ul> 
You'll Stand Out More If You Possess the Following: 
<ul>
<li>Agile and/or project management certifications (e.g., Certified ScrumMaster, SAFe Agilist).</li>
</ul> 
What the Regulatory Agencies Need You to Possess? 
<ul>
<li>n/a</li>
</ul> 
Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
</li><li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul> 
Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul> 
Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul><li>Our current hiring range is: Pay Grade: 312 - $84,092 - $134,548 ($40.43 - $64.6865).
<ul><li>The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors. 
</li>
</ul></li></ul></li><li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**)
</li><li>A comprehensive benefits package
</li><li>CalPERS pension program and additional retirement packages.
</li><li>Additional benefits and perks including:
<ul><li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul></li></ul> 
Our Work Environment: 
 
If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul> 
If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul> 
If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
</li><li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul> 
Why Join Us? 
 
We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. 
 
What's Your Next Step? 
 
All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is November 12, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.
 
 
Our Commitment to You 
 
Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. 
 
If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. 
 
We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process.
 
 
CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. 
 
CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
 
 
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. 
 
To apply, please visit: https://jobs.caloptima.org/jobs/configuration-management-analyst-its-analyst-int-505-city-parkway-west-california-united-states 
 
jeid-1640950a61b74c4da7904f981d0f3897</div>

Configuration Management Analyst (ITS Analyst Int)

Northrop Grumman

<div>RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE REQUIRED FOR START: Yes
CLEARANCE TYPE: Secret
TRAVEL: Yes, 10% of the Time<h2 class="jobSectionHeader">
Description</h2>
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work &mdash; and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman is seeking an Associate Configuration Analyst/Configuration Analyst. This position will be located at our Aeronautics Systems sector in Palmdale, CA.
The qualified candidate will become part of Northrop Grumman&rsquo;s Systems Engineering organization.
Essential Functions:<ul><li>
Performing CDM metrics on a weekly basis and supporting Program prep meetings.</li><li>
Cross-organizational collaboration to resolve issues associated with reconciliation discrepancies across the As Designed (EBOM), As Planned (MBOM) and As-Built (OBOM) bills of materials including Engineering, Manufacturing Engineering, Global Supply Chain and Quality Assurance issues.</li><li>
Performing Configuration Status Accounting (CSA) As Built reconciliation efforts.</li><li>
Training experience in TeamCenter Enterprise (PDM), Systems, Applications, and Products (SAP) and the Manufacturing Execution System (MES) tools, understanding of Bill-of-Materials (Engineering &amp; Manufacturing) and product structure.</li><li>
CSA deliverables throughout the product lifecycle as well as fulfilling existing CDM program processes and plans in accordance with NGAS sector processes and our customer statement of work.</li></ul>
This requisition may be filled at either a Level 1 or Level 2 position.
Basic Qualifications for an Associate Configuration Analyst (Level 1):
A candidate, regardless of age and hiring source, must meet ALL of the below criteria. The candidate must:<ul><li>
Completed their Bachelor&rsquo;s degree from an accredited institution by August 2026</li><li>
Be majoring in or having majored in Engineering, Business Administration, Supply Chain, Information Systems, Quality Management or related field.</li><li>
Active DOD Secret clearance (U.S. citizenship is a pre-requisite) adjudicated within the last 5 years as well as Program Special access within a reasonable period of time, as determined by the company to meet its business needs (U.S. citizenship is a pre-requisite). Final approved U.S. Government Secret clearance (U.S. citizenship is a pre-requisite) as well as Program Special Access is required to start.</li></ul>
Basic Qualifications for Configuration Analyst (Level 2): A candidate, regardless of age and hiring source, must meet ALL of the below criteria. The candidate must:<ul><li>
Has completed their Master&rsquo;s degree from an accredited institution or is completing or has completed their Bachelor's degree from an accredited institution and 2 years of program cost and schedule control analyst experience by August 2026.</li><li>
Be majoring in or having majored in a Engineering, Business Administration, Supply Chain, Information Systems, Quality Management or related field.</li><li>
Active DOD Secret clearance (U.S. citizenship is a pre-requisite) adjudicated within the last 5 years as well as Program Special access within a reasonable period of time, as determined by the company to meet its business needs (U.S. citizenship is a pre-requisite). Final approved U.S. Government Secret clearance (U.S. citizenship is a pre-requisite) as well as Program Special Access is required to start.</li></ul>
Preferred Qualifications<ul><li>
Have an overall cumulative GPA of 3.25/4.0 or higher</li><li>
Active DoD secret clearance</li><li>
Excellent organizational skills to include the ability to multi-task and meet tight deadlines</li><li>
Experience with Configuration and Data Management</li><li>
Experience in Manufacturing</li><li>
Experience MES/SAP/CPLM</li><li>
Basic understanding of EBOMs, OBOMs, and MBOMs</li><li>
Government Contracts Experience</li><li>
Familiarity with FAR/DFAR/DCMA</li><li>
Experience developing, evaluating or auditing plans, processes and procedures</li><li>
Experience with Teamcenter</li><li>
Experience with Aerospace Engineering, Manufacturing and Test documentation</li><li>
Familiarity with Cost/schedule/budget concepts and tools (EVMS, SAP, etc.)</li><li>
Knowledge of MIL-HDBK-61A and EIA-649, National Consensus Standard for Configuration Management</li></ul>
Pay Range
<ul><li>Associate Configuration Analyst: $63,000 to $94,600</li><li>
Configuration Analyst: $75,800 to $113,800</li></ul>
Campusjob
Primary Level Salary Range: $63,000.00 - $94,600.00
Secondary Level Salary Range: $73,900.00 - $113,800.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.</div>

2026 Associate Configuration Analyst/Configuration Analyst - Palmdale CA

Global Engineering Services

Engineering Change Order (ECO) Analyst (Nght Shift)Company: Global Engineering Services Location: Gulberg 3, Lahore, PakistanReporting To: Team Lead System Admin DepartmentWorking Hours: Night Shift: 9:00 PM &ndash; 6:00 AM (Mon&ndash;Fri)Job Overview:The Engineering Change Order (ECO) Analyst is responsible for managing and coordinating engineering change processes to ensure timely and accurate implementation of product and documentation revisions. The role involves collaborating with cross-functional teams to control, track, and communicate engineering changes that impact manufacturing, design, supply chain, and quality systems. The ECO Analyst ensures compliance with company policies, regulatory standards, and documentation requirements to maintain product integrity and configuration control.Key responsibilities:<ul><li> Manage end-to-end Engineering Change Order (ECO) process within ERP/PLM systems (initiation to closure)</li><li> Review change requests for accuracy, completeness, and compliance with standards</li><li> Coordinate ECO review, approvals, release, and track implementation across departments</li><li> Maintain engineering documentation (drawings, BOMs, specifications) with strict revision control and archiving</li><li> Ensure proper versioning, naming conventions, and approval workflows</li><li> Collaborate with Engineering, Manufacturing, Quality, Supply Chain, and PM teams to assess change impact</li><li> Facilitate cross-functional ECO reviews and communicate approved changes to stakeholders/suppliers</li><li> Maintain ECO records, generate status reports, metrics, and management summaries</li><li> Identify process improvements to optimize ECO cycle time and workflow efficiency</li><li> Support audits with accurate documentation and full traceability</li><li> Ensure compliance with ISO and internal standards; support training on ECO procedures and tools</li></ul>Qualifications:Education: Requires a Bachelor&rsquo;s degree and a minimum of 2 years of related experience  Experience: Knowledge of ERP software and methodology is must.Skills:<ul><li>Ability to prioritize and manage multiple ECOs simultaneously in a fast-paced environment.</li><li>Familiar with complex BOM structures.</li><li>Excel and Word proficient.</li></ul>Work Location: In person

Engineering Change Order (ECO) Analyst (Night Shift)

<div>Description
The NASA AEGIS Program has an immediate need for a Business Integration Analyst. The selected candidate will be responsible for ensuring the internal processes related to Information Technology (IT) Service Management are applied and used across the enterprise to ensure adherence of ITIL practices and drive high levels of accuracy. The AEGIS Program provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide.
This team also leads the effort to integrate AEGIS&rsquo; services within NASA&rsquo;s Enterprise Service Desk (ESD) and AEGIS&rsquo; Service Management tools. This is accomplished by Service Request Management, Service Catalog Management, Knowledge Management, Change Management, and Configuration Management processes while collaborating with the ESD to create a positive user experience when ordering AEGIS services and request fulfillment of services by AEGIS.
Labor Category Description
Professional-level Business Integration Analyst support. Applies fundamental concepts, processes, practices, and procedures on technical assignments.
Primary Skills/Responsibilities<ul><li>Leverage processes, utilizing ITIL best practices to ensure the IT organization designs, deploys, and sustains high quality, highly available solutions that align with business and IT strategic objectives.</li><li>Ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of quality, value, flexibility, and visibility to the organization.</li><li>Responsible for the development, improvement, standardization, and execution of process integration from an Enterprise perspective and collaboration with stakeholders to aid process design and improve efficiency of NASA processes.</li><li>Transform AEGIS to utilize best practices in the ITIL Framework and work with ITIL process stakeholders to improve efficiency of processes across AEGIS.</li><li>Gather and define requirements in the form of User Stories for AEGIS service requests and collaborate with ServiceNow agile teams.</li><li>Collaborate with Change Management teams and Developer Teams to build Service Request fulfillment workflows.</li><li>Main POC for Knowledge Articles and facilitate updates to Knowledge articles based on end user feedback and/or process changes.</li><li>Provide metrics/reporting to management and utilize data analytics.</li><li>Author, maintain, and review AEGIS process documents and work with stakeholders for accuracy and completion.</li><li>Facilitate collaboration between AEGIS and other NASA organizations.</li><li>Perform Change Management and Configuration Management duties as needed.</li></ul>
Basic Qualifications/Responsibilities
Educational Requirements:
BS Degree and 4+ years of experience. Additional years of experience may be substituted in lieu of experience.<ul><li>Works independently to achieve day-to-day objectives within Service Management processes to deliver operational results.</li><li>Update existing Service Management systems&rsquo; tickets and Configuration Item fields.</li><li>Apply ITIL principles, methods, techniques, and best practices to configuration management and change management.</li><li>Experience with Change Management.</li><li>Experience with Hardware (HW) or Software (SW) asset management.</li><li>Good people skills and able to work with co-workers during intense periods of scheduled mandated deliverables.</li><li>Good writing and oral skills.</li><li>Be able to present in front of an audience that can include high level customers.</li><li>ITIL Foundations Certification.</li><li>Experience with ServiceNow applications.</li><li>Experience with BMC Remedy applications.</li><li>Experience writing User Stories for Agile teams.</li><li>Process development and improvement skills.</li><li>Demonstrate basic understanding of Enterprise process implementation and execution.</li><li>Basic understanding of IT networks and communication systems.</li><li>Proficient in Microsoft Office suite of applications.</li><li>Ability to maintain good working relationship with customer counterparts.</li></ul>
Must be able to obtain and maintain a public trust clearance.
Preferred Qualifications<ul><li>Comprehensive subject matter expert knowledge of the principles, methods, and techniques used in change, configuration, release, and asset management support.</li><li>Comprehensive knowledge of and familiarity with change management software applications, BMC Remedy and ServiceNow.</li><li>Understanding of NASA&rsquo;s IT environment</li><li>ITIL Managing Professional or ITIL Intermediate Certifications</li><li>Understanding of ServiceNow Flow Designer and/or Change Management and Configuration Management modules.</li><li>ServiceNow Certified System Administrator certification</li></ul>
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.<h2 class="jobSectionHeader">
Original Posting:</h2>
April 13, 2026 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</div>

Business Analyst

Clever Care Health Plan

<div>This position is not available for visa sponsorship.
Applicants must be located in Southern California.
Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California&rsquo;s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.
Who Are We? ✨
Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members&rsquo; culture and values.
Why Join Us?
We&rsquo;re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you&rsquo;ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.
Job Summary
The Medicare Operations Configuration Analyst oversees the system development and configuration activities and file exchange processes of the Enrollment department while ensuring its processes operate smoothly. The Medicare Operations Configuration Analyst also works with other internal stakeholders, customers, vendors, and with federal and State agencies to resolve eligibility issues in order for the plan to continue receiving payment for medical services provided.
Functions &amp; Job Responsibilities<ul><li>Assists in the configuration of the Eligibility Manager and EzCap Eligibility Modules to facilitate processing and storage of enrollment data.</li><li>Analyze, review, monitor, and control the Enrollment file reconciliation operation with efficiency and effectiveness.</li><li>Assists with the design/revision and implementation of internal departmental systems and procedures.</li><li>Coordinate file production for the submission and monitoring of daily, weekly and monthly inventory reports to determine departmental efficiency and maintain the integrity of the enrollment file.</li><li>Assists the Enrollment team to ensure timely and accurate completion of all required eligibility documents, accurate recording of assessments, and guaranteeing productivity standards.</li><li>Coordinate interdepartmental projects with other areas of the organization; including Retention, IT, Marketing departments, Compliance, and Provider Relations.</li><li>Work closely with the Local department of Social Service, HRA, and Maximus to ensure timely submissions and resolution of eligibility issues, as well as establishing departmental goals and ensuring quality goals are met.</li><li>Analyze workflows, identify deficiencies, and develop more efficient processes.</li><li>Prepare enrollment analysis and enrollment reports for the Manager of Enrollment.</li><li>Oversee surplus billing and work closely with the Finance department in the reconciliation of capitation payments.</li><li>Direct the implementation of Medicare regulations and related products.</li><li>Serve as a subject matter expert and coordinate departmental procedures.</li><li>Ensure compliance with company and statutory policies.</li><li>Develop departmental policy and procedural documentation.</li><li>Ensure the required member mailings are sent in a timely fashion.</li><li>Run ongoing reports for various Medicare Operations Key Performance Indicators</li><li>Develop summaries from reports for management to develop action plans and interventions.</li><li>Assist with creating benchmarks for various Medicare Operations teams to ensure teams are operating efficiently.</li><li>Assist with creating data visualization models to help convey complex data sets in a simplified and easy to digest manner.</li><li>Develop AD-HOC reports as the necessity presents itself.</li><li>Other duties as assigned</li></ul>
Qualifications
Education and Experience:<ul><li>Three (3) years&rsquo; healthcare industry experience, preferably with Medicare Advantage plan or Managed Care</li><li>Two (2) to four (4) years progressive work experience in business or health operations preferred.</li></ul>
Skills:<ul><li>Deep understanding of government programs including Medicare Advantage</li><li>Expert knowledge of Medicare reimbursement methodologies.</li><li>Strong knowledge of Medicare Sound judgment, tact, and discretion, with the ability to work with Company employees at all level</li><li>Strong interpersonal skills and the ability to establish a rapport with all levels of an organization.</li><li>Strong customer service skills.</li><li>Exceptional written and verbal communication skills.</li><li>Ability to convey complex or technical information in a manner that is easy to understand.</li><li>Intermediate computer knowledge, Excel, Word, PowerPoint, prominence, ACD system, Adobe Acrobat.</li><li>Intermediate SQL skills for data querying and analysis</li><li>Experience with data visualization tools such as Tableau, Quicksight or Power BI</li></ul>
Physical &amp; Working Environment.
Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:<ul><li>Must be able to travel when needed or required</li><li>Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)</li><li>Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.</li></ul>
Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.
Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.
This is an exciting opportunity for a dedicated professional to contribute to the success of our Medicare Operations and make a positive impact on the delivery of healthcare services to our members. If you are passionate about healthcare administration and have a keen eye for data and detail, we encourage you to apply for this position.</div>

Medicare Operations Configuration Analyst

MedImpact

<div><h3 class="jobSectionHeader">Exemption Status:</h3>
United States of America (Non-Exempt)
$22.24 - $28.90 - $35.57
&ldquo;Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.&rdquo;
This position is not eligible for Sponsorship.
MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!
Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.
At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!<h1 class="jobSectionHeader">
Job Description</h1>
Summary
The Configuration Analyst provides support for the client configuration of benefits, pharmacy and formulary, supporting the intake, design, configuration, and in-unit testing of all change requests for assigned clients.
Essential Duties and Responsibilities include the following. Other duties may be assigned.<ul><li>
Applies pharmacy, formulary, and benefit configuration to effectuate change as specified in submitted change requests.</li><li>
Ensures assigned due dates for submitted change requests are met.</li><li>
Performs all workflow activities (preassessment, design, configuration and in-unit testing of Level 1 and 2 tasks).</li><li>
Acquires a thorough understanding of MedImpact system logic for claims adjudication, including but not limited to system constraints, conflicting benefit logic configurations and benefit coding table designs to ensure proposed design satisfies the intended solution.</li><li>
Troubleshoot and perform research on basic to moderately complex claims processing issues or customer inquiries and promptly responds to service failures, resolves issues, and escalates concerns as appropriate.</li><li>
Ensure consistent customer experience by proactively participating in configuration of plan design through consultation and collaboration with external clients, client team members, other internal business partners, to ensure that business requirements for change requests are clearly understood, documented, developed, communicated, tested, and delivered flawlessly.</li><li>
Use standardized methodology to ensure that appropriate rationale exists for non-standard designs and that all efforts are undertaken to prevent inefficient and non-sustainable configuration structures.</li><li>
Perform in-unit testing and validation to confirm configuration design processes as expected, meets customer requirements and that all appropriate forms and documentation are fully and accurately completed.</li><li>
Utilize project planning and organizational skills to ensure timely deliverables, prioritizing high levels of quality and efficient use of resources to achieve claims adjudication accuracy.</li></ul>
Supervisory Responsibilities
No supervisory responsibilities 
Client Responsibilities
This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
 BS/BA and 1+ years&rsquo; experience or equivalent combination of education and experience
Computer Skills
Intermediate knowledge of MS Office / Word, PowerPoint, Outlook and MS Excel. The ability to run SQL queries and script load.
Certificates, Licenses, Registrations
Pharmacy Technician License or National Certification preferred
Other Skills and Abilities<ul><li>
Ability to gather business requirements and client specifications. Demonstrate ability to positively interact with clients, internal business partners, and peers. Demonstrate willingness to take accountability for achieving service commitments and a demonstrated ability to achieve results.</li><li>
Ability to appear for work on time, follow directions from a supervisor, interact well with co-workers, understand and follow work rules and procedures, comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives and exhibit initiative and commitment.</li></ul>
Reasoning Ability 
<ul><li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li></ul>
Mathematical Skills 
<ul><li>Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.</li><li>
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li></ul>
Language Skills<ul><li>
Ability to write reports, business correspondence, and procedure manuals.</li><li>
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li></ul>
Competencies To perform the job successfully, an individual should demonstrate the following competencies:
Composure
Decision Quality
Organizational Agility
Problem Solving
Customer Focus
Drive for Results
Peer Relations
Time Management
Dealing with Ambiguity
Learning on the Fly
Political Savvy
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).
Work Location
This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.
Working Hours
This is a full-time non-exempt position requiring one to be able to work overtime from time to time in order to get the job done. Therefore, one must have the ability to work nights, weekends or on
holidays as required. This may be changed at any time to meet the needs of the business. The typical working hours for this position are Monday through Friday from 8:00am to 5:00pm.
Travel
This position may require domestic travel.<h1 class="jobSectionHeader">
The Perks:</h1><ul><li>
Medical / Dental / Vision / Wellness Programs</li><li>
Paid Time Off / Company Paid Holidays</li><li>
Incentive Compensation</li><li>
401K with Company match</li><li>
Life and Disability Insurance</li><li>
Tuition Reimbursement</li><li>
Employee Referral Bonus</li></ul>
To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers
MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, 
California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.<h2 class="jobSectionHeader">
Equal Opportunity Employer, Male/Female/Disabilities/Veterans</h2><h2 class="jobSectionHeader">
OSHA/ADA:</h2>
To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<h2 class="jobSectionHeader">
Disclaimer:</h2>
The above 
statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.</div>

Configuration Analyst I

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