consumer banking specialist

Nymbus, Inc.

<div>Nymbus helps banks and global financial services organizations transform their capabilities and drive value in today's digital marketplace.

At Nymbus, we believe when you set off on the path to innovation you should feel excitement and confidence, not fear and dread. With Nymbus, we are bringing delight back into the banking process. We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers.

The journey to growth begins with doing something different. And that journey starts with the great people that make Nymbus. 


WORK ENVIRONMENT:

We are a remote-first company. This role, as most of our positions, is remote. You may be required at times to visit client sites or attend meetings at designated locations. 


POSITION SUMMARY:

The Digital Support Business Banking Specialist provides front-line support to both consumer and business banking customers for our Launch clients. This role operates in a high-volume, fast-paced Contact Center environment and is responsible for delivering exceptional service through inbound phone calls, secure messages, chats, and other digital communication channels.

In addition to supporting retail banking customers, this role assists small business and commercial members with digital banking access, account servicing requests, and general business banking inquiries. The Digital Support Business Banking Specialist is responsible for reviewing and processing customer applications submitted through retail and business account onboarding platforms, ensuring compliance with established policies, procedures, and Service Level Agreements.

This position requires strong decision-making skills, attention to detail, and a commitment to providing one-touch resolution whenever possible. Schedule flexibility is required to meet the needs of a 7 day a week Contact Center. 


ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

Contact Center &amp; Customer Support
<ul>
<li>Perform efficiently in a high-volume, production-driven Digital Call Center environment.</li>
<li>Answer inbound calls, secure messages, chats, and other communications from consumer and business banking customers.</li>
<li>Provide prompt, accurate, and professional service to ensure a seamless customer experience.</li>
<li>Resolve customer issues on first contact whenever possible.</li>
<li>Perform account maintenance and servicing requests for both personal and business accounts.</li>
<li>Escalate complex or high-risk issues appropriately.</li></ul> 


Business Banking Support
<ul>
<li>Assist small business and commercial customers with:</li>
<li><ul><li>Online and mobile banking access</li>
<li>User access and password resets</li>
<li>Basic ACH and wire inquiries</li>
<li>Account balances and transaction research</li>
<li>General business deposit account servicing</li>
</ul></li><li>Support business account onboarding by reviewing submitted applications and documentation in accordance with policy and regulatory requirements.</li>
<li>Ensure compliance with applicable KYC, CIP, and BSA/AML guidelines when reviewing business customer information.</li></ul> 


Risk, Compliance &amp; Accuracy
<ul>
<li>Monitor retail and business digital bank applications and decision based on structured onboarding procedures.</li>
<li>Complete transactions accurately and within established guidelines and SLAs.</li>
<li>Exercise discretion and sound judgment while mitigating operational and fraud risk.</li>
<li>Identify and report system or client-impacting issues proactively.</li></ul> 


Technical &amp; Operational Support
<ul>
<li>Utilize multiple programs and systems to investigate, troubleshoot, and resolve customer inquiries.</li>
<li>Document interactions clearly and accurately.</li>
<li>Participate in testing and validation of banking environments and system enhancements as assigned.</li></ul> 


Professional Development
<ul>
<li>Participate in coaching and feedback sessions.</li>
<li>Engage in ongoing training to strengthen product knowledge, systems knowledge, and customer service skills.</li>
<li>Proactively seek opportunities to improve processes and service delivery.</li>
<li>Perform all other related duties as required or assigned.</li></ul> 


QUALIFICATIONS:
<ul>
<li>Associate's Degree or equivalent experience in a related field.</li>
<li>2+ years of experience in a financial institution, call center, or customer service role.</li>
<li>Experience supporting consumer and small business banking customers preferred.</li>
<li>Working knowledge of deposit accounts and basic business banking products.</li>
<li>Familiarity with KYC/CIP and banking compliance requirements preferred.</li>
<li>Strong communication skills (verbal and written).</li>
<li>Ability to multitask effectively in a multi-system environment.</li>
<li>Strong attention to detail and problem-solving skills.</li>
<li>Ability to prioritize and meet performance and SLA expectations.</li>
<li>Flexibility to work varied schedules, including evenings, weekends, and holidays as required.</li></ul> 


SALARY &amp; BENEFITS:
<ul>
<li>Hourly pay: $23.00, with a premium for bilingual (English/Spanish) candidates.</li>
<li>Annual Cash Bonus and Equity Options commensurate with the role level and experience.</li>
<li>Fully Remote.</li>
<li>401(k) plan.</li>
<li>Insurance - Health, Dental, and Vision.</li>
<li>Time Off</li>
</ul><div>
Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!

Let's Go!</div></div>

Digital Support Business Banking Specialist

Everbank

<div>Banking Specialist 
The Banking Specialist promotes the organization's banking services, recognizes sales opportunities, opens accounts, delivers exceptional client service, and makes appropriate introductions to team specialists such as financial center managers, relationship managers, small business, commercial banking, and treasury management. This job understands client needs to offer the appropriate financial services and works with a wide array of retail or business clients with a focus on acquiring, retaining, and deepening client relationships. 
 
Key Responsibilities and Duties
<ul>
<li>Promotes financial services suitable for the client based on profiling, identifying client's needs, acting as an advocate and partnering with specialists throughout the enterprise.</li>
<li>Performs cash vault and/or other financial center operational responsibilities as directed.</li>
<li>Assists clients with basic requests related to opening new accounts, completing service requests, and submitting credit applications.</li>
<li>Participates as a key team member by exceeding individual goals and objectives to allow the financial center to achieve their business plan.</li>
<li>Exceeds client expectation by taking ownership and accountability of the client and making the client's needs a priority.</li>
<li>Consistently meets/exceeds customer experience and individual/team production goals and enhances year-over-year revenue growth.</li>
<li>Refers customers' financial needs to other bankers and partners as needed.</li>
<li>Executes the bank's risk culture and strives for operational excellence.</li>
<li>Adheres to established policies and procedures while opening/servicing the full range of Retail products.</li>
<li>Understands competitor products and services and advantages of the organization's banking products and services.</li>
</ul>
Minimum Qualifications
<ul><li>2+ years of hands-on experience in retail banking, with a strong background in teller operations and cash handling.</li>
<li>Proficient in both operational and universal banking functions, ensuring smooth and compliant branch activities.</li>
<li>Demonstrated ability to build and deepen client relationships by identifying needs, driving revenue growth, and delivering tailored, consultative financial solutions.</li>
<li>Skilled in assisting small business clients and opening new accounts, with a focus on personalized service.</li>
<li>Exceptional customer service skills, with the ability to multitask effectively in fast-paced environments.</li>
</ul>
Preferred Qualifications
<ul><li>Highly motivated self‑starter with an innovative mindset and a proven ability to take initiative and deliver strong results.</li>
</ul>
Role Specific Work Experience
<ul>
<li>No Experience Required; 2+ Years Preferred</li>
</ul>
Educational Requirements
<ul>
<li>High School Preferred</li>
</ul>
Physical Requirements
<ul>
<li>Physical Requirements: Sedentary Work</li>
</ul>
Career Level 
3IC

Posting End Date: 4/13/26 
 
Req Benefits:
EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:
<ul>
<li>Medical, dental, vision &amp; HSA/FSA
</li><li>401(k) savings</li>
<li>Paid holidays &amp; generous PTO</li>
<li>Additional wellness &amp; voluntary benefits</li>
</ul>
<div>Additional Company-provided benefit options (subject to plan terms):
<ul>
<li>Tuition reimbursement</li>
<li>Commuter Benefits</li>
<li>Life and Disability Insurance</li>
</ul>
</div> 
Compensation: $25 - $32
 
Additional Details :
<div>EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC
</div>
<div></div><div>Notice to Job Seekers</div></div>

Banking Specialist

Shore United Bank

<div>
 Shore United Bank is seeking a
 
 Branch Banking Specialist II
 
 (Universal Banker/Bank Teller) to join our team. A Branch Banking Specialist II is a front-line, customer facing teller position responsible for professionally interacting with clients to take care of their financial needs. A Branch Banking Specialist is responsible for providing exceptional customer service including efficient and accurate transaction processing. The Specialist is skilled in customer conversations, asking questions to determine the best solutions to meet the financial needs of our customers.
 
 
 
 Essential Functions Include
 
 
 
 <ul>
 <li>
 Assists clients with transactions, performing operational duties and processing work while maintaining audit standards, security, and control functions to protect the Bank from loss.
 </li>
 <li>
 Promotes timely and courteous service by ensuring questions are answered, providing friendly and accurate service, making proper referrals as necessary, meeting customer needs and expectations, uphold and meet customer service guidelines
 </li>
 <li>
 Establishes new banking relationships through conversations based on their financial needs.
 </li>
 <li>
 Provides account servicing and maintenance to include address changes, ATM card disputes, online banking setup and reset of passwords.
 </li>
 <li>
 Recommends bank products and services to customers by having beneficial conversations during daily transactions.
 </li>
 <li>
 Opens new consumer and business accounts including CDs, IRAs, and safe deposit boxes
 </li>
 <li>
 Adheres to compliance with regulations and Branch operational policies and procedures, conducting branch security checks of alarm and video systems, and completing required reports according to established policies, procedures, and regulations accurately and timely.
 </li>
 <li>
 Assists sales platform with daily pre-shift huddles, branch incentive contests and weekly referral goals.
 </li>
 <li>
 Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders.
 </li>
 <li>
 Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers.
 </li>
 <li>
 Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
 </li>
 <li>
 Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same.
 </li>
 <li>
 Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.
 
 
 </li>
 </ul>
 
 Location:
 
 Prince Frederick Branch - 200 Market Square Dr., Prince Frederick, MD 20678
 
 
 
 Position Type/Expected Hours Of Work
 
 
 
 <ul>
 <li>
 Full-time.
 </li>
 <li>
 Non-exempt.
 </li>
 <li>
 Days of Work: Monday-Friday, with rotating Saturdays (Closed Sundays.)
 
 
 </li>
 </ul>
 
 Required Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma/GED equivalent.
 </li>
 <li>
 1 year experience successfully providing excellent customer service in a fast-paced environment.
 </li>
 <li>
 1 year experience as a bank teller OR Bachelors degree in Business, Finance, or similar OR management experience can stand in lieu of bank experience.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 <ul>
 <li>
 The pay range for this position is $19.00 to $23.00 hourly.
 </li>
 <li>
 Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
 
 
 </li>
 </ul>
 
 Company Benefits
 
 
 
 <ul>
 <li>
 Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
 </li>
 <li>
 Comprehensive benefits package for full-time, permanent employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!
 </li>
 <li>
 Paid parental leave
 </li>
 <li>
 401k savings plan with up to a 4% company match
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
 </li>
 <li>
 Opportunity for growth and advancement
 </li>
 <li>
 Paid training program and continuous training sessions throughout the year on various topics
 </li>
 <li>
 Generous paid time off and paid sick time
 </li>
 <li>
 Community involvement opportunities
 
 
 </li>
 </ul>
 Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.
 
 
 
 Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.
 
</div>

Bank Teller

Huntington Bank

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
Duties &amp; Responsibilities:
<ul><li>Providing excellent customer service and effectively resolving customer issues.
</li><li>Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
</li><li>Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
</li><li>Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
</li><li>Maintaining your knowledge of all products, services, technology and policies.
</li><li>Adhering to all operational, security, risk and regulatory policies and procedures.
</li><li>Other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
</li></ul>Preferred Qualifications:
<ul><li>Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
</li><li>Ability to build, deepen and retain relationships.
</li><li>Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
</li><li>Excellent verbal and written communication skills.
</li><li>Comfort with technology such as mobile services and online banking services.
</li>Knowledge of consumer and business deposit products. 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Financial Relationship Banker - Woodville, AL

Financial Relationship Banker- Gulfport, MS (Downtown)

Sikorsky Financial Credit Union

<div>Why Join the Sikorsky Credit Union Team? 
Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow!
If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members.
Working at Sikorsky Credit Union has its benefits. You&rsquo;ll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position.
General Summary:<div>
The Consumer Lending Underwriter is responsible for underwriting secured and unsecured consumer loans in accordance with credit union underwriting standards and product guidelines.</div><div></div><div> 
Key Essential Responsibilities:</div><ul><li>
Effectively manages assigned pipeline within loan origination system (LOS). Completes all tasks in LOS queues to ensure a high level of service is provided to Digital, Branch, and Indirect lending business lines.</li><li>
Approves or denies auto loans (direct and indirect), personal loans, and credit cards up to designated lending authority.</li><li>
Ensures that consumer loan applications are underwritten and processed consistent with company guidelines, policies, and procedures to protect the credit union&rsquo;s loan portfolio.</li><li>
Communicates loan decisions to production team. Explores opportunities to assist credit union members or staff by recommending available products or services to meet member needs.
</li><li>Mitigates risk for the credit union by exercising sound judgment during credit application evaluations.</li><li>
Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.</li><li>
Keeps abreast of industry developments including, but not limited to changes in regulations and technology.</li><li>
Ensures adherence to company policies and procedures and banking/credit union regulations.</li><li>
Performs additional duties as required.</li></ul><div></div><div> 
Essential Skills, Knowledge and Requirements:</div><ul><li>
High school diploma or equivalent. Associate&rsquo;s degree or relevant business coursework 
 preferred. Will consider experience in lieu of degree.</li><li>
Three years&rsquo; experience in retail banking, mortgage or consumer lending, or loan origination. Experience working as an underwriter (1 year) or within loan fulfillment team (processing, closing, funding).</li><li>
General knowledge of consumer loan products, features, and benefits. Knowledge of 
 consumer loan pricing, policies and procedures a plus. Working knowledge of consumer finance.</li><li>
Excellent organizational, problem solving, communication and time management skills. Ability to effectively multi-task.</li><li>
Familiarity with core banking and LOS systems (Fiserv DNA, CUDL/L360).</li><li>
Proficient in Microsoft Office applications.</li></ul>
Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.</div>

Consumer Lending Underwriter

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.
Duties and Responsibilities:
<ul><li>Providing excellent customer service and effectively resolving customer issues.
</li><li>Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
</li><li>Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
</li><li>Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
</li><li>Adhering to all operational, security, risk and regulatory policies and procedures.
</li><li>Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
</li><li>Other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
</li></ul>Preferred Qualifications:
<ul><li>1 year or more in customer service in banking, financial services or goal driven retail sales.
</li><li>Cash handling skills.
</li>Comfort with technology such as mobile services and online banking services. 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Customer Experience Banker - (Cowan Road) Gulfport, MS

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