consumer banking specialist

Huntington Bank

<div><h1 class="jobSectionHeader">Description</h1>
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
Duties &amp; Responsibilities:<ul><li>
Providing excellent customer service and effectively resolving customer issues.</li><li>
Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.</li><li>
Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.</li><li>
Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)</li><li>
Maintaining your knowledge of all products, services, technology and policies.</li><li>
Adhering to all operational, security, risk and regulatory policies and procedures.</li><li>
Other duties as assigned.</li></ul>
Basic Qualifications:<ul><li>
High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.</li><li>
Ability to build, deepen and retain relationships.</li><li>
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Comfort with technology such as mobile services and online banking services.</li><li>
Knowledge of consumer and business deposit products.</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Financial Relationship Banker - Minerva, OH

M&T Bank

<div>Overview:
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.
Primary Responsibilities:
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer&rsquo;s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. 
Explain the high-level criteria used to decision loan applications. 
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
Follow the Bank&rsquo;s sales process and provide simplified, customer-focused advice and guidance. 
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.
Resolve and accurately log all customer complaints in the appropriate system.
Review, approve and help resolve Consumer and Business Banking customer overdrafts.
Accurately complete customer transactions.
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. 
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company&rsquo;s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and a minimum of 1 year&rsquo;s proven retail sales, call center, customer service, or telesales experience
Strong verbal communication skills
Strong interpersonal skills
Ability to interact with varying customers (consumer to small business)
Ability to effectively handle difficult customer conversations
Well-organized
Proven time management skills
Proven prioritization skills
Ability to work under critical time constraints in a team environment
Proficiency with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Proven referral and/or sales ability
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Amherst, New York, United States of America</div>

Universal Banker

First National Bank

<div><h2 class="jobSectionHeader">Primary Office Location:
</h2>1050 Yunus Rd. Durham, North Carolina. 27703.
<h2 class="jobSectionHeader">Join our team. Make a difference - for us and for your future.
</h2>Position Title: Floating Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market. 
 
Primary Responsibilities:
Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation&rsquo;s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED 
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
0 
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position.
Knowledge of banking policies, procedures consumer products and services.
Sales and customer service skills. 
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. 
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Frequent driving (car, van, truck) 
 
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.</div>

Floating Relationship Banker

<div><h2 class="jobSectionHeader">Primary Office Location:
</h2>166 Main Street. Greenville, Pennsylvania. 16125.
<h2 class="jobSectionHeader">Join our team. Make a difference - for us and for your future.
</h2>Position Title: Senior Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview:
This position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market. 
 
Primary Responsibilities:
Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales goals set by the Branch Manager. Incorporate FNB digital products &amp; services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation&rsquo;s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED 
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
1 
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position.
Knowledge of banking policies, procedures consumer products and services.
Sales and customer service skills. 
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. 
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A 
 
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.</div>

Senior Relationship Banker

Lake Michigan Credit Union

<div><div>General Information:
Primary Location: Lakeland Branch - 439 S Florida Ave, Lakeland, FL 33801
Employee Status: Full-Time
Workplace Type: Fully On-Site
Who we are:
At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.
About this position:
LMCU is looking for a Personal Banking Advisor who will serve as a financial consultant and advocate for LMCU's members including both new and existing consumer and business clients. This role focuses on meeting members' financial needs by providing expert guidance, actively cross-selling LMCU products, and delivering exceptional service. Personal Banking Advisors are responsible for setting up new accounts, processing loans, and assisting with a variety of financial products while building long-term relationships with members to help all members achieve their dreams for a lifetime. The role requires strong consultative skills, a commitment to service excellence, and the ability to meet individual and branch goals. This role requires excellent attention to detail, superior verbal and written communication skills and the ability to provide solutions through exceptional critical thinking abilities. 
What you&rsquo;ll do:
Member Experience<ul><li>
Promote strong member interactions by establishing trust and rapport with members, ensuring a personalized and consultative approach to addressing their financial needs.</li><li>
Educate and inform members on LMCU products and services that meet their financial goals, identifying opportunities to cross-sell relevant products, such as loans, credit cards, second mortgages, and other banking services.</li><li>
Demonstrate critical thinking and problem-solving skills to identify solutions that meet members' needs while mitigating risks to both LMCU and its members.</li><li>
Build relationships with members, ensuring high-quality service that encourages member retention and satisfaction.</li><li>
Resolve conflicts and de-escalate unfavorable situations, maintaining a high level of professionalism, empathy, and care in every interaction.</li><li>
Self-manage prioritization and organization of tasks, ensuring timely follow-ups and ensuring accuracy in all dealings with members.</li><li>
Ensure compliance with LMCU&rsquo;s policies and regulatory requirements when processing financial transactions, managing sensitive member data, and maintaining security standards.</li></ul>
Product Promotion/Growth<ul><li>
Consult with both consumer and business members, demonstrating the ability to accurately process new consumer accounts, loans, credit cards, second mortgages, HSA or IRA accounts, and business account products.</li><li>
Actively contribute to branch goals by meeting individual sales and customer service targets, promoting LMCU products that meet the financial needs of members.</li><li>
Represent LMCU in the community by participating in sponsored events or on-site business employer group sessions, building brand awareness and promoting LMCU services.</li><li>
Identify opportunities to refer members to other LMCU departments, such as Mortgage, Wealth, Premier, Insurance, Treasury, and Commercial services, to enhance member satisfaction and branch growth.</li></ul>
Leadership &amp; Development<ul><li>
Mentor and coach peers recognizing opportunities to share best practices for referrals, product knowledge, and sales techniques.</li><li>
Actively participate in LMCU projects, initiatives, and culture, promoting core values such as PRIDE, I AM LMCU, and upholding LMCU&rsquo;s service standards.</li><li>
Adapt to changing branch needs, maintaining composure and effectiveness in a dynamic work environment, and contributing to problem-solving when faced with new challenges.</li><li>
Assist in various aspects of branch operations as needed, including processing transactions, handling vault responsibilities, and taking on supervisor duties during Saturday shifts or other peak times.</li></ul> 
What you&rsquo;ll bring:
<ul><li>Three years to five years of similar or related experience, including preparatory experience.</li><li>
High school diploma or equivalent (required), with additional coursework or banking experience preferred.</li><li>
Michigan Resident Producer Credit Insurance License required for all Michigan-based employees. External candidates without current licensure must successfully complete the licensing examination and provide proof of certification within 90 days of hire.</li><li>
Ability to become registered through NMLS and achieve notary certification through the county.</li><li>
Strong interpersonal and communication skills to effectively engage with members and provide personalized financial solutions.</li><li>
In-depth knowledge of LMCU products and services, with the ability to process consumer and business accounts and loans accurately.</li><li>
Proven ability to meet sales targets and contribute to branch goals in a results-driven environment.</li><li>
Exceptional problem-solving and conflict resolution skills, with the ability to handle challenging situations calmly and professionally.</li><li>
Adaptability and a flexible approach to meeting changing needs and demands in the branch.</li></ul>
What you&rsquo;ll get:
<ul><li>All Employees: weekly pay and retirement savings options.</li><li>
Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
</li><li>To see a full list of our benefit offerings, check out this helpful guide!
</li></ul>Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org.
If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.</div>
LMCU is an Equal Opportunity Employer</div>

Personal Banking Advisor - Lakeland, FL

WaFd Bank

<div>Min: USD $22.33/Hr. Max: USD $33.18/Hr. Job Summary:
<div>
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Personal Banker.</div><div></div><div> 
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!</div><div></div><div> 
We are seeking motivated individuals to assist clients with both personal and business banking solutions that improve their financial health and help them reach their goals. We seek creative individuals who think proactively about building relationships, delivering solutions, and representing WaFd in the communities we serve. We hire great people from a wide variety of backgrounds to make us stronger and ensure our team reflects the diversity of the businesses and communities we serve.</div><div></div><div> 
As a personal banker, you will:
 
<ul><li>Build rapport with clients, understand their needs, and provide solutions.
</li><li>Open new accounts, onboard new relationships, originate loans and lines, refer to partners to help meet additional needs.</li><li>Make out-of-office business development calls to businesses, community organizations, and referral sources.</li></ul></div><ul><li>Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.</li><li>Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.</li></ul>
Qualifications:
<div>
Education/Skills/Training:</div><ul><li>
High school diploma or approved equivalent.</li><li>
Good math skills, 10-key and keyboarding.</li><li>
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook.
</li><li>Well-developed smart phone and digital channel skills.
</li><li>Must have excellent organizational and analytical skills and superior written and oral communication skills.
</li><li>Ability to demonstrate how to use automated technology to teach clients self-service skills.
</li><li>Must have valid driver&rsquo;s license, satisfactory transportation, and adequate insurance coverage.</li></ul><div>
Experience:</div><ul><li>
Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation.</li></ul>
Benefits:
<div>
At WaFd Bank you get all of these great benefits!</div><ul><li>
Paid time off for vacation, sick days and holidays</li><li>
Health insurance</li><li>
Stock options</li><li>
Bonus programs</li><li>
401(k) plan</li><li>
Paid Parental Leave</li><li>
Life and AD&amp;D insurance</li><li>
Long-term disability</li><li>
Tuition Reimbursement</li><li>
Employee assistance programs</li><li>
Pre-tax health and dependent-care spending plans</li></ul><div>
WaFd Bank Benefits Summary - Click here for more information</div>
EEO Statement:
<div>
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375</div><div>
EEO Policy Statement - WaFd Bank</div><div>
Know Your Rights: Workplace Discrimination is Illegal - click here for more information</div><div>
California Consumer Privacy Act- CCPA 2025</div></div>

Personal Banker

Wells Fargo

<div>Why Wells Fargo: 
 
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces &quot;to grow your career&quot; in the U.S. Join us! 
 
About this role: 
 
Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com. 
 
In this role you will:<ul><li>
Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies</li><li>
Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs</li><li>
Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially</li><li>
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications</li><li>
Receive direction from managers and exercise judgement within defined policies and procedures</li><li>
Develop understanding of bank products and services to connect to customers' needs</li><li>
Interact with customers to demonstrate care and build relationships</li><li>
Provide appropriate options for bank products and services to customer</li><li>
Refer customers' financial needs to other bankers and partners as needed</li><li>
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below</li></ul>
Required Qualifications:<ul><li>
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul>
Desired Qualifications:<ul><li>
Customer service focus with experience handling complex transactions across multiple systems</li><li>
Experience proactively engaging with customers through outreach via phone or email</li><li>
Ability to educate and connect customer to technology and share the value of mobile banking options</li><li>
Ability to help customers succeed financially by offering introductions to additional team members as appropriate</li><li>
Experience working with others on a team to meet customer needs</li><li>
Experience fostering and developing strong customer relationships</li><li>
Ability to build strong relationships with internal partners</li><li>
Ability to follow policies, procedures, and regulations</li><li>
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss</li><li>
Ability to interact with integrity and professionalism with customers and team members</li><li>
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting</li><li>
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting</li><li>
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues</li><li>
Support customers and employees in resolving or escalating concerns or complaints</li></ul>
Job Expectations:<ul><li>
Ability to travel 100% of the time within the district</li><li>
Commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage is provided)</li><li>
Ability to work a schedule that may include most Saturdays</li><li>
Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed</li></ul><ul><li>
This position is not eligible for Visa sponsorship</li><li>
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary</li></ul>
Posting Locations:<ul><li>
Cambridge Branch: 250 2nd Ave NE CAMBRIDGE, MN 55008</li><li>
Forest Lake Branch: 208 Lake St S FOREST LAKE, MN 55025</li><li>
Lino Lakes Branch: 640 Apollo Dr. Lino Lakes 55014</li><li>
Blaine Branch: 12120 Aberdeen St. NE Blaine 55449</li><li>
Andover Branch: 1966 Bunker Lake Blvd. NW, Andover 55304</li><li>
Spring Lake Park Branch: 8455 Plaza Blvd. NE Spring Lake Park, 55432</li><li>
Fridley Branch: 6315 University Ave. NE Fridley 55432</li><li>
Arden Hills Branch: 1220 County Rd. E. W Arden Hills 55112\</li><li>
Roseville Branch: 2440 Fairview Ave. N. Roseville, 55113</li><li>
Prosperity Branch: 1379 Phalen Blvd Saint Paul, 55106</li><li>
McKnight Branch: 670 McKnight Rd. N., Maplewood, 55119</li><li>
Maplewood Branch: 2945 White Bear Ave. N., Maplewood, 55109</li><li>
White Bear Lake Branch: 4400 Hwy. 61 N., White Bear Lake, 55110</li></ul>
Pay Range:<ul><li>
This job profile is eligible for a 10% pay differential.</li></ul>
Pay Range 
 
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. 
$25.00 - $32.00 
Benefits
 
 
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.<ul><li>
Health benefits</li><li>
401(k) Plan</li><li>
Paid time off</li><li>
Disability benefits</li><li>
Life insurance, critical illness insurance, and accident insurance</li><li>
Parental leave</li><li>
Critical caregiving leave</li><li>
Discounts and savings</li><li>
Commuter benefits</li><li>
Tuition reimbursement</li><li>
Scholarships for dependent children</li><li>
Adoption reimbursement</li></ul>
Posting End Date: 
19 Apr 2026 
<ul><li>Job posting may come down early due to volume of applicants.
</li></ul> 
We Value Equal Opportunity 
 
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. 
 
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. 
 
Applicants with Disabilities 
 
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . 
 
Drug and Alcohol Policy 
 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. 
 
Wells Fargo Recruitment and Hiring Requirements: 
 
a. Third-Party recordings are prohibited unless authorized by Wells Fargo. 
 
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Roving Banker Northeast Suburban District, MN

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