consumer experience consultant

2020 Companies

<div>Job Type:
Regular
Work Location:
Best Buy 362 - Spokane, WA 99218
Overview:
Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!
We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.
If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!
We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.
Day-in-the-Life as a Retail Sales Associate:<ul><li>
Demonstrate, sell and promote Samsung products to customers in Best Buy</li><li>
Ensure that consumers have the latest and most relevant product information available when making a purchase decision</li><li>
Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing</li></ul>
What's in it for you?<ul><li>
Competitive, weekly pay</li><li>
$23.00 per hour</li><li>
Earn a bonus, paid quarterly</li><li>
Next day pay on-demand with DailyPay</li><li>
Paid training completed online, at home via computer or mobile device</li><li>
Apparel Provided</li><li>
Company provided Tablet or Phone</li><li>
Samsung/Otterbox Employee Discounts</li><li>
Exciting work environment to showcase your customer service skills</li><li>
Share and learn with ongoing training and development</li><li>
Work an average of 32+ hours per week</li><li>
Scheduled to work during high traffic times including weekends, weekdays and some holiday&rsquo;s</li><li>
Eligible for medical/dental/vision benefits</li><li>
Paid time off + paid holidays</li><li>
401k with company match</li></ul>
Job Description:
Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. 
Key Responsibilities:<ul><li>
Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques</li><li>
Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs</li><li>
Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist</li><li>
Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams</li><li>
Meet or exceed personal and store sales goals on a monthly basis</li><li>
Provide excellent customer and client service through interaction with both customers and Best Buy employees</li><li>
Ensure retail brand standards are met through merchandising, security, installation, and cleanliness</li><li>
Complete display resets upon request and during new product launches</li><li>
Complete daily reporting on sales performance and retail insights</li></ul> 
Performance Measurements:<ul><li>
Regular and prompt attendance</li><li>
Daily accurate reporting</li><li>
Meet or exceed established monthly/weekly sales quota/goals</li><li>
Customer/client satisfaction</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent required</li><li>
Six (6) months prior sales, retail, telecom or marketing experience preferred</li><li>
Demonstrated knowledge of products and services</li><li>
Excellent communications, presentation, interpersonal and problem-solving skills</li><li>
Impeccable integrity and commitment to customer satisfaction</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment</li><li>
 Availability to work weekend evening and high demand retail holidays</li><li>
Ability to maintain customer confidentiality</li></ul>
What You Can Expect From 2020 Companies 
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that&rsquo;s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 
 
2020&rsquo;s Commitment 
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.</div>

Lead Samsung Experience Consultant

<div>Job Type:
Regular
Work Location:
Best Buy 134 - Dublin, CA 94568
Overview:
Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!
We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.
If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!
We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.
Day-in-the-Life as a Retail Sales Associate:<ul><li>
Demonstrate, sell and promote Samsung products to customers in Best Buy</li><li>
Ensure that consumers have the latest and most relevant product information available when making a purchase decision</li><li>
Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing</li></ul>
What's in it for you?<ul><li>
Competitive, weekly pay</li><li>
$25.00 per hour</li><li>
Earn a bonus, paid quarterly</li><li>
Next day pay on-demand with DailyPay</li><li>
Paid training completed online, at home via computer or mobile device</li><li>
Apparel Provided</li><li>
Company provided Tablet or Phone</li><li>
Samsung/Otterbox Employee Discounts</li><li>
Exciting work environment to showcase your customer service skills</li><li>
Share and learn with ongoing training and development</li><li>
Work an average of 32+ hours per week</li><li>
Scheduled to work during high traffic times including weekends, weekdays and some holiday&rsquo;s</li><li>
Eligible for medical/dental/vision benefits</li><li>
Paid time off + paid holidays</li><li>
401k with company match</li></ul>
Job Description:
Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. 
Key Responsibilities:<ul><li>
Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques</li><li>
Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs</li><li>
Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist</li><li>
Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams</li><li>
Meet or exceed personal and store sales goals on a monthly basis</li><li>
Provide excellent customer and client service through interaction with both customers and Best Buy employees</li><li>
Ensure retail brand standards are met through merchandising, security, installation, and cleanliness</li><li>
Complete display resets upon request and during new product launches</li><li>
Complete daily reporting on sales performance and retail insights</li></ul> 
Performance Measurements:<ul><li>
Regular and prompt attendance</li><li>
Daily accurate reporting</li><li>
Meet or exceed established monthly/weekly sales quota/goals</li><li>
Customer/client satisfaction</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent required</li><li>
Six (6) months prior sales, retail, telecom or marketing experience preferred</li><li>
Demonstrated knowledge of products and services</li><li>
Excellent communications, presentation, interpersonal and problem-solving skills</li><li>
Impeccable integrity and commitment to customer satisfaction</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment</li><li>
 Availability to work weekend evening and high demand retail holidays</li><li>
Ability to maintain customer confidentiality</li></ul>
What You Can Expect From 2020 Companies 
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that&rsquo;s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 
 
2020&rsquo;s Commitment 
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.</div>

<div>Job Type:
Regular
Work Location:
Best Buy 590 - Kennewick, WA 99336
Overview:
Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!
We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.
If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!
We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.
Day-in-the-Life as a Retail Sales Associate:<ul><li>
Demonstrate, sell and promote Samsung products to customers in Best Buy</li><li>
Ensure that consumers have the latest and most relevant product information available when making a purchase decision</li><li>
Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing</li></ul>
What's in it for you?<ul><li>
Competitive, weekly pay</li><li>
$23.00 per hour</li><li>
Earn a bonus, paid quarterly</li><li>
Next day pay on-demand with DailyPay</li><li>
Paid training completed online, at home via computer or mobile device</li><li>
Apparel Provided</li><li>
Company provided Tablet or Phone</li><li>
Samsung/Otterbox Employee Discounts</li><li>
Exciting work environment to showcase your customer service skills</li><li>
Share and learn with ongoing training and development</li><li>
Work an average of 32+ hours per week</li><li>
Scheduled to work during high traffic times including weekends, weekdays and some holiday&rsquo;s</li><li>
Eligible for medical/dental/vision benefits</li><li>
Paid time off + paid holidays</li><li>
401k with company match</li></ul>
Job Description:
Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. 
Key Responsibilities:<ul><li>
Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques</li><li>
Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs</li><li>
Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist</li><li>
Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams</li><li>
Meet or exceed personal and store sales goals on a monthly basis</li><li>
Provide excellent customer and client service through interaction with both customers and Best Buy employees</li><li>
Ensure retail brand standards are met through merchandising, security, installation, and cleanliness</li><li>
Complete display resets upon request and during new product launches</li><li>
Complete daily reporting on sales performance and retail insights</li></ul> 
Performance Measurements:<ul><li>
Regular and prompt attendance</li><li>
Daily accurate reporting</li><li>
Meet or exceed established monthly/weekly sales quota/goals</li><li>
Customer/client satisfaction</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent required</li><li>
Six (6) months prior sales, retail, telecom or marketing experience preferred</li><li>
Demonstrated knowledge of products and services</li><li>
Excellent communications, presentation, interpersonal and problem-solving skills</li><li>
Impeccable integrity and commitment to customer satisfaction</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment</li><li>
 Availability to work weekend evening and high demand retail holidays</li><li>
Ability to maintain customer confidentiality</li></ul>
What You Can Expect From 2020 Companies 
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that&rsquo;s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 
 
2020&rsquo;s Commitment 
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.</div>

Philip Morris International

<div>At PMI, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on one clear purpose &ndash; to deliver a smoke-free future. 
With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 
MAJOR ACCOUNTABILITIES<ul><li>
Review &amp; analyze market and category research to identify local trends, consumer journey behavior, needs and preferences, and competitive landscape to define business opportunities and issues.</li><li>
Support the Manager of Consumer Experience Programs in developing consumer acquisition strategies and coordinate with stakeholders to ensure integration into deployment plans while adhering to trade processes and regulatory frameworks.</li><li>
Identify the right audiences for consumer engagement and manage communication strategies to ensure effective outreach. liaison with marketing team to develop communication based on strategy</li><li>
Innovate and develop new consumer programs that drive quality acquisition and conversion, leveraging creativity and market insights to design initiatives that attract and retain consumers.</li><li>
Take the lead on commercial initiatives advocating consumer-centric solutions grounded in market insights and trends.</li><li>
Monitor and evaluate the progress of programs, projects, and initiatives against KPIs and goals, recommending corrective actions as needed.</li><li>
Collaborate with cross-functional teams and channel owners to ensure relevancy and content that improves performance.</li><li>
Identify the right audiences for consumer engagement and manage communication strategies to ensure effective outreach.</li><li>
Liason with marketing team to develop communication based on strategy</li></ul> 
WORK EXPERIENCE<ul><li>
3+ years of relevant experience in Brand management, project management, consumer experience or consumer programs.</li><li>
Proven ability to manage and optimize consumer journeys and drive program outcomes.</li><li>
Strong cross-functional collaboration skills, especially with marketing, product, and sales teams.</li><li>
Experience analyzing market research to identify trends, consumer behaviors, and business opportunities.</li><li>
Excellent analytical skills to interpret consumer data, feedback, and KPIs for actionable insights and continuous improvement.</li></ul> 
EDUCATION
Bachelors or Masters graduate 
What we offer
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: 
<ul><li>
Seize the freedom to define your future and ours. We&rsquo;ll empower you to take risks, experiment and explore.</li><li>
Be part of an inclusive, diverse culture, where everyone&rsquo;s contribution is respected; collaborate with some of the world&rsquo;s best people and feel like you belong.</li><li>
Pursue your ambitions and develop your skills with a global business &ndash; our staggering size and scale provides endless opportunities to progress.</li><li>
Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul></div>

Consumer Experience Lead P5

هيئة التأمين | Insurance Authority

<div>
 
 
 Job Purpose
 
 
 
 The Senior Consumer Experience Specialist is responsible for providing support in developing and implementing strategies that ensures consumer interactions with the insurance market are fair, transparent, and positive.
 
 
 
 
 
 Key Responsibilities and Activities
 
 
 
 
 
 
 Operations Management
 
 
 <ul>
 <li>
 Implementation of the General Department&rsquo;s policies, systems, procedures and controls so that all relevant procedural/ legislative requirements are met while delivering high quality and cost-effective results
 </li>
 </ul>
 
 
 Consumer Experience
 
 
 <ul>
 <li>
 Assist in conducting research and analysis to gather insights into consumer behaviour, needs, and satisfaction levels. Use this data to inform policy and strategy.
 </li>
 <li>
 Support in the coordination with Consumer Care Department to understand consumer complaints management process, ensuring that complaints are resolved efficiently and effectively, and identifying trends to inform systemic improvements.
 </li>
 <li>
 Engage with a broad range of stakeholders, including consumers, insurance companies, and regulatory bodies, to promote consumer rights and enhance the consumer experience.
 </li>
 <li>
 Collaborate with other departments to develop and refine policies and regulations that protect consumers and improve their experience.
 </li>
 <li>
 Prepare and present reports on consumer experience initiatives, outcomes, and consumer satisfaction metrics to senior management and external stakeholders.
 </li>
 <li>
 Perform any other related job duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 3 years or more of relevant experience in customer experience or any related field.
 </li>
 <li>
 Previous experience in government sector or regulatory bodies is preferred.
 </li>
 </ul>
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Finance, or any other related field
 </li>
 <li>
 Master's degree in business administration or any other related field is preferred.
 </li>
 <li>
 Relevant professional certificates are preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Competencies
 
 
 <ul>
 <li>
 Effective communication
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Results-oriented
 </li>
 <li>
 Stakeholders&rsquo; management
 </li>
 </ul>
</div>

Senior Specialist of Consumer Experience

AI Contact Marketing

Job Description:Job Title: Verifiers &ndash; For MVA CampaignJob Type: Full-Time | On-site Location: Saddar, Rawalpindi Shift: Night Shift (7:00 PM &ndash; 4:00 AM)Job DescriptionWe are hiring experienced and motivated Verifier for the MVA Campaign. The ideal candidate will be responsible for making outbound calls, identifying potential motor vehicle accident leads, and transferring qualified calls to the verification team.Key Responsibilities<ul><li>Make outbound calls for the MVA (Motor Vehicle Accident) campaign</li><li>Identify eligible MVA leads based on provided criteria</li><li>Transfer qualified calls to verifiers or senior agents</li><li>Maintain accuracy in call logs and lead records</li><li>Meet daily call and conversion targets</li><li>Follow compliance and quality guidelines</li></ul>Requirements<ul><li>Previous experience in MVA campaigns (preferred)</li><li>Strong communication skills in English</li><li>Confident, persuasive, and target-oriented</li><li>Ability to work in night shift</li><li>Fresh candidates with good English communication may apply</li></ul>Salary &amp; Benefits<ul><li>Basic Salary: PKR 50,000 &ndash; 100,000 (based on experience)</li><li>Uncapped Bonuses &amp; Commissions</li><li>Professional and growth-oriented work environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs85,000.00 per monthWork Location: In person

Verifier (Experience in any campaign)

Suncorp Group Limited

Take the next step. Be part of something bigger at Suncorp. Senior Consultant - Consumer Insurance Strategy Senior Consultant - Consumer Insurance (CI) Strategy <ul> <li>Permanent Role</li> <li>Preferred Location: Sydney</li> <li>Open to Melbourne & Brisbane</li> </ul> Are you a strategic thinker with a passion for solving complex business challenges? Do you thrive in a fast paced environment where your insights drive real impact? Join our Consumer Insurance Strategy team as a Senior Consultant and help shape the future of insurance. This is a newly created role in a growing team. About the Role As a Senior Consultant in Consumer Insurance (CI) Strategy, you'll play a pivotal role in supporting the development of the Consumer Insurance strategy, ensuring alignment with broader Enterprise strategy and goals You'll lead the development and delivery of hypothesis driven analysis, conduct market and competitor assessments, and prepare high impact presentations for senior stakeholders including the Executive Leadership Team and Board. Key Responsibilities <ul> <li>Support the Executive Manager and Principal, Consumer Insurance Strategy, with the development of Consumer Insurance strategy aligned with Group Strategy.</li> <li>Conduct market scans, competitor analysis, and commercial assessments.</li> <li>Deliver clear, data driven insights and recommendations.</li> <li>Prepare strategic reports and presentations for senior audiences.</li> <li>Support business planning activities and monitor progress against strategic milestones.</li> <li>Lead ad hoc strategic analysis including financial modelling, commercial analysis and opportunity assessments.</li> </ul> What You'll Bring <ul> <li> 4 years' experience in Corporate and/or Business Unit Strategy.</li> <li>Minimum 2 years in Strategy Consulting at a top tier firm (preferred).</li> <li>Insurance industry experience is a plus, but not essential.</li> <li>Intermediate analytical, financial, and strategic problem solving skills.</li> <li>Proven ability to manage senior stakeholder relationships.</li> <li>Intermediate and proven ability in strategic frameworks, first principles & structured problem solving, and valuation techniques.</li> <li>Demonstrated experience in stakeholder management and influencing skills.</li> <li>Proficient level writing (PowerPoint writing) and presentation skills for executive audiences</li> </ul> Key Relationships You'll work closely with: <ul> <li>Consumer Insurance Chief Executive and Leadership Team</li> <li>Enterprise Strategy</li> <li>Insurance Australia CFO</li> </ul> Why Join Us? We support flexible working arrangements and encourage employees to explore how, when, and where they work best. You'll be part of a collaborative team that values innovation, insight, and impact. Reporting Line This role reports to the Executive Manager, Consumer Insurance Strategy and works closely with senior leaders across Consumer Insurance, Enterprise Strategy, and Finance. What we can offer you: <ul> <li>Discounts and offers on a range of insurance products</li> <li>A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.</li> <li>Invest in your brighter future with ongoing study support and career development programs.</li> <li>Give back to our communities with payroll giving, donation matching and paid volunteer leave.</li> <li>Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.</li> </ul> At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Advertised: 30 Oct 2025 AUS Eastern Daylight Time Applications close: 06 Nov 2025 AUS Eastern Daylight Time Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Senior Consultant - Consumer Insurance Strategy

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Verifier (Experience in any campaign)

Senior Consultant - Consumer Insurance Strategy