consumer experience consultant

2020 Companies

<div>Job Type:
Regular
Work Location:
Best Buy 574 - Garner, NC 27529
Overview:
Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!
We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.
If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!
We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.
Day-in-the-Life as a Retail Sales Associate:<ul><li>
Demonstrate, sell and promote Samsung products to customers in Best Buy</li><li>
Ensure that consumers have the latest and most relevant product information available when making a purchase decision</li><li>
Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing</li></ul>
What's in it for you?<ul><li>
Competitive, weekly pay</li><li>
$18.00 per hour based on location and candidate experience</li><li>
Earn a bonus, paid quarterly</li><li>
Next day pay on-demand with DailyPay</li><li>
Paid training completed online, at home via computer or mobile device</li><li>
Apparel Provided</li><li>
Company provided Tablet or Phone</li><li>
Samsung/Otterbox Employee Discounts</li><li>
Exciting work environment to showcase your customer service skills</li><li>
Share and learn with ongoing training and development</li><li>
Work an average of 32+ hours per week</li><li>
Scheduled to work during high traffic times including weekends, weekdays and some holiday&rsquo;s</li><li>
Eligible for medical/dental/vision benefits</li><li>
Paid time off + paid holidays</li><li>
401k with company match</li></ul>
Job Description:
Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. 
Key Responsibilities:<ul><li>
Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques</li><li>
Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs</li><li>
Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist</li><li>
Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams</li><li>
Meet or exceed personal and store sales goals on a monthly basis</li><li>
Provide excellent customer and client service through interaction with both customers and Best Buy employees</li><li>
Ensure retail brand standards are met through merchandising, security, installation, and cleanliness</li><li>
Complete display resets upon request and during new product launches</li><li>
Complete daily reporting on sales performance and retail insights</li></ul> 
Performance Measurements:<ul><li>
Regular and prompt attendance</li><li>
Daily accurate reporting</li><li>
Meet or exceed established monthly/weekly sales quota/goals</li><li>
Customer/client satisfaction</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent required</li><li>
Six (6) months prior sales, retail, telecom or marketing experience preferred</li><li>
Demonstrated knowledge of products and services</li><li>
Excellent communications, presentation, interpersonal and problem-solving skills</li><li>
Impeccable integrity and commitment to customer satisfaction</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment</li><li>
 Availability to work weekend evening and high demand retail holidays</li><li>
Ability to maintain customer confidentiality</li></ul>
What You Can Expect From 2020 Companies 
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that&rsquo;s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 
 
2020&rsquo;s Commitment 
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.</div>

Lead Samsung Experience Consultant

<div>Job Type:
Regular
Work Location:
Best Buy 239 - Houston, TX 77077
Overview:
Become a Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!
We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.
If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!
We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.
Day-in-the-Life as a Retail Sales Associate:<ul><li>
Demonstrate, sell and promote Samsung products to customers in Best Buy</li><li>
Ensure that consumers have the latest and most relevant product information available when making a purchase decision</li><li>
Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing</li></ul>
What's in it for you?<ul><li>
Competitive, weekly pay</li><li>
$19.00 per hour based on location and candidate experience</li><li>
Earn a bonus, paid quarterly</li><li>
Next day pay on-demand with DailyPay</li><li>
Paid training completed online, at home via computer or mobile device</li><li>
Apparel Provided</li><li>
Company provided Tablet or Phone</li><li>
Samsung/Otterbox Employee Discounts</li><li>
Exciting work environment to showcase your customer service skills</li><li>
Share and learn with ongoing training and development</li><li>
Work an average of 32+ hours per week</li><li>
Scheduled to work during high traffic times including weekends, weekdays and some holiday&rsquo;s</li><li>
Eligible for medical/dental/vision benefits</li><li>
Paid time off + paid holidays</li><li>
401k with company match</li></ul>
Job Description:
Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. 
Key Responsibilities:<ul><li>
Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques</li><li>
Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs</li><li>
Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist</li><li>
Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams</li><li>
Meet or exceed personal and store sales goals on a monthly basis</li><li>
Provide excellent customer and client service through interaction with both customers and Best Buy employees</li><li>
Ensure retail brand standards are met through merchandising, security, installation, and cleanliness</li><li>
Complete display resets upon request and during new product launches</li><li>
Complete daily reporting on sales performance and retail insights</li></ul> 
Performance Measurements:<ul><li>
Regular and prompt attendance</li><li>
Daily accurate reporting</li><li>
Meet or exceed established monthly/weekly sales quota/goals</li><li>
Customer/client satisfaction</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent required</li><li>
Six (6) months prior sales, retail, telecom or marketing experience preferred</li><li>
Demonstrated knowledge of products and services</li><li>
Excellent communications, presentation, interpersonal and problem-solving skills</li><li>
Impeccable integrity and commitment to customer satisfaction</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment</li><li>
 Availability to work weekend evening and high demand retail holidays</li><li>
Ability to maintain customer confidentiality</li></ul>
What You Can Expect From 2020 Companies 
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that&rsquo;s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 
 
2020&rsquo;s Commitment 
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.</div>

<div>Job Type:
Temporary (Fixed Term) (Seasonal)
Work Location:
Best Buy 534 - Nashua, NH 03060
Overview:
Become a Temporary Full-Time Retail Sales Associate* for Samsung Electronics America (SEA)!
We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand.
If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more! Be a part of something bigger!
We are looking for a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. The ideal candidate will excel in sales and consumer electronics, is well organized and a self-starter, and has both a passion for customer service and a knack for building relationships.
Day-in-the-Life as a Retail Sales Associate:<ul><li>
Demonstrate, sell and promote Samsung products to customers in Best Buy</li><li>
Ensure that consumers have the latest and most relevant product information available when making a purchase decision</li><li>
Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing</li></ul>
What's in it for you?<ul><li>
Competitive, weekly pay</li><li>
Pay: $20.00 per hour</li><li>
Earn a bonus, paid quarterly</li><li>
Next day pay on-demand with DailyPay</li><li>
Paid training completed online, at home via computer or mobile device</li><li>
Apparel Provided</li><li>
Company provided Tablet or Phone</li><li>
Samsung/Otterbox Employee Discounts</li><li>
Exciting work environment to showcase your customer service skills</li><li>
Share and learn with ongoing training and development</li><li>
Work an average of 32+ hours per week</li><li>
Scheduled to work during high traffic times including weekends, weekdays and some holiday&rsquo;s</li><li>
Eligible for medical/dental/vision benefits</li><li>
Paid time off + paid holidays</li><li>
401k with company match</li></ul>
Job Description:
Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy. 
Key Responsibilities:<ul><li>
Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques</li><li>
Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs</li><li>
Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist</li><li>
Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams</li><li>
Meet or exceed personal and store sales goals on a monthly basis</li><li>
Provide excellent customer and client service through interaction with both customers and Best Buy employees</li><li>
Ensure retail brand standards are met through merchandising, security, installation, and cleanliness</li><li>
Complete display resets upon request and during new product launches</li><li>
Complete daily reporting on sales performance and retail insights</li></ul> 
Performance Measurements:<ul><li>
Regular and prompt attendance</li><li>
Daily accurate reporting</li><li>
Meet or exceed established monthly/weekly sales quota/goals</li><li>
Customer/client satisfaction</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent required</li><li>
Six (6) months prior sales, retail, telecom or marketing experience preferred</li><li>
Demonstrated knowledge of products and services</li><li>
Excellent communications, presentation, interpersonal and problem-solving skills</li><li>
Impeccable integrity and commitment to customer satisfaction</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment</li><li>
 Availability to work weekend evening and high demand retail holidays</li><li>
Ability to maintain customer confidentiality</li></ul>
What You Can Expect From 2020 Companies 
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that&rsquo;s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 
 
2020&rsquo;s Commitment 
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.</div>

Lead Samsung Experience Consultant - Temporary

haus & haus

<div>
 
 haus &amp; haus are looking for a Customer Experience Consultant to join our team. The Customer Experience Consultant is responsible for providing continual feedback, supports clients by providing helpful information, and answering inquiries. This position is mainly, but not limited to, a telesales role focused on generating outbound and inbound leads while ensuring a high standard of customer experience.
 
 
 
 
 
 
 Role Requirements
 
 
 
 
 
 <ul>
 <li>
 Making outbound calls to former clients and prospects and driving NBA (next best action). This may be a meeting with a sales advisor or an email for more information.
 </li>
 <li>
 Generating promising leads for the outside sales team to pursue.
 </li>
 <li>
 Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
 </li>
 <li>
 Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
 </li>
 <li>
 Creating relationships with the Head of Department, providing feedback, receiving feedback and understanding priorities.
 </li>
 <li>
 Creating relationships with our sales brokers and understanding how your leads have contributed, and pick up any tips to help with your own sales calls.
 </li>
 <li>
 Keep accurate records and document customer interaction and outcomes into our CRM platform and Reapit.
 </li>
 <li>
 Analyze statistics and compile accurate reports.
 </li>
 <li>
 Keep ahead of Dubai real estate market news and apply your knowledge where required.
 </li>
 <li>
 Maintain an orderly workflow according to priorities.
 </li>
 <li>
 Handling client's inquiries and leads through our CRM channels.
 </li>
 <li>
 Submitting calls and leads report to Customer Experience Manager.
 </li>
 <li>
 Meeting your KPI and performance metrics and tracking these over time.
 </li>
 <li>
 Brainstorming with the customer experience team for improvements.
 </li>
 </ul>
 
 
 
 
 
 What You'll Need
 
 
 
 
 
 <ul>
 <li>
 Maintaining a positive, empathetic, and professional attitude toward clients at all times.
 </li>
 <li>
 Demonstrate active listening skills and exhibit confidence when communicating with clients.
 </li>
 <li>
 Responding promptly to client's enquiries.
 </li>
 <li>
 Communicating with clients through various channels.
 </li>
 <li>
 Keeping records of customer interactions, transactions, and comments.
 </li>
 <li>
 Communicating and coordinating with colleagues as necessary.
 </li>
 <li>
 Providing feedback on the efficiency of the customer experience process.
 </li>
 <li>
 Ensure customer satisfaction and provide professional customer support.
 </li>
 <li>
 Excellent English communication skills, verbal and written.
 </li>
 <li>
 Strong interpersonal and phone call handling skills.
 </li>
 <li>
 Confident, articulate, and with professional speaking abilities.
 </li>
 </ul>
 
 
 
 
 
 What We Require
 
 
 
 
 
 <ul>
 <li>
 Experience in Dubai is essential.
 </li>
 <li>
 Experience and knowledge of the Dubai Real Estate market is preferred.
 </li>
 <li>
 Strong negotiation and consultative sales skills.
 </li>
 <li>
 Proven experience improving customer satisfaction.
 </li>
 <li>
 Excellent communication skills, with a high proficiency in English.
 </li>
 <li>
 Advanced troubleshooting and multi-tasking skills.
 </li>
 <li>
 The ability to follow scripts.
 </li>
 </ul>
 
 
 
 
 If you meet the above criteria, you could be the candidate we have been looking for!
 
 
 
 
 
 Apply now or email me at francesca.d@hausandhaus.com
 
</div>

Customer Experience Consultant

Lennox International

<div>Who We Are:
<div>
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member&rsquo;s contributions and offers a supportive environment for career development. Come, stay, and grow with us.</div>
What Drives Success:
<div>
Under general supervision, this mid-level position handles a variety of incoming consumer inquiries on Residential products through a Contact Center. This position responds to questions and requests for information regarding Lennox products and dealers in order to provide the best customer experience possible. 
 
Professionally responds to pre-sales and/or post-sales questions from consumers of residential equipment. Interprets and explains the terms of product warranties. Provides product information to the consumer that may include discussing the differences in products, product capabilities and features and benefits. Provide product documentation to consumer if requested. Guide the consumer to the dealer if dealer services are required. Document the call information into the call-tracking database in the event additional follow-up is required. Identifies and helps implement process improvements.</div> 
<div></div>
What We Are Looking For:
<div>
Requires a high school diploma or an equivalent combination of education and experience. 
 
Excellent verbal, listening and written communication skills. Strong customer service skills. Ability to handle and diffuse difficult customer situations. The ability to provide assistance in a fast paced environment. Ability to learn, understand and convey technical information. Ability to multitask to handle and prioritize multiple technical requests. Proficient in Microsoft Office Suite. Experience with SAP is preferred.</div>
What We Offer:
<div>
Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $41,600 - $54,600 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate.</div><div></div><div> 
Employees in this role are also eligible for a bonus in accordance with the terms of the Company&rsquo;s applicable plan.</div><div></div><div> 
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.</div><div></div><div> 
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.</div><div></div><div> 
Our Culture: At Lennox, our Core Values of Integrity, Respect &amp; Excellence are ingrained in the fabric of the organization. They define our culture &ndash; which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member&rsquo;s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you&rsquo;ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!</div><div></div><div> 
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.</div></div>

Consumer Affairs Consultant

MAERSK

<div><h2 class="jobSectionHeader">Opportunity
</h2><div><div>Are you a customer‑oriented professional with a passion for delivering exceptional service within the world of logistics and supply chain ? Do you bring high energy , a dynamic mindset, and a drive to excel in operational environments where precision and speed matter? 
 
If so, this temporary role could be the perfect fit.
We are excited to offer an opportunity to join us as a Customer Experience Consultant in Izmir , where you will be part of a high‑performing team dedicated to delivering world‑class service across the logistics and maritime transport chain.
What We Offer
At Maersk, we put you in control of your career. You&rsquo;ll be trusted, empowered, and supported to take on new challenges and grow professionally .
 
As part of a global logistics leader at the heart of world trade, you&rsquo;ll have the opportunity to make a meaningful impact on a global scale.
With a presence in more than 130 countries, you&rsquo;ll have access to diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. ✨
Key Responsibilities
<ul><li>Manage and monitor the end‑to‑end shipment lifecycle , ensuring operational excellence across all logistics touchpoints.
</li><li>Coordinate with internal and external stakeholders involved in cargo handling, vessel operations, port activities, and inland transportation .
</li><li>Orchestrate the overall flow of shipments, ensuring alignment between booking, documentation, customs, warehousing, and final delivery.
</li><li>Provide value‑adding logistics solutions through strong process understanding and operational insight.
</li><li>Resolve queries from shippers, customers, Key Account Managers, and operational partners with speed and accuracy.
</li><li>Maintain a customer‑centric yet operations‑driven approach to prevent errors and drive continuous improvement.
</li><li>Prepare, verify, and submit logistics documentation (B/L, invoices, certificates, etc.) accurately and on time.
</li><li>Support cross‑sell and up‑sell initiatives by identifying logistics opportunities that enhance customer supply chains.
</li><li>Adhere to Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) to ensure compliance and consistency.
</li><li>Identify process deviations, operational risks, and bottlenecks, and communicate them proactively.
</li>Maintain proactive communication with customers, including participation in operational and performance calls <li>.
</li><li>Record and report performance insights, highlighting service wins, failures, and improvement opportunities.
</li><li>Collaborate closely with KCMs and the Commercial team to strengthen customer relationships through operational reliability.
</li><li>Comply with customer‑specific SOPs and monitor related KPIs to ensure service delivery meets contractual expectations.
</li><li>Execute reports and operational tasks assigned by the Team Leader or Manager.
</li></ul>We Are Looking For
<ul><li>Proven experience in logistics, supply chain, or a logistics‑focused environment &mdash; ideally within maritime, freight forwarding, or port operations.
</li><li>Fluency in English
</li><li>Excellent communication and stakeholder management skills across operational and commercial teams.
</li><li>Strong customer‑centric mindset combined with a solid understanding of logistics processes.
</li><li>Results‑driven, organized, and able to perform under pressure in fast‑paced operational settings.
</li>A collaborative team player<li> with a proactive, solution‑oriented approach.
</li><li>Solid understanding of end‑to‑end operational flows, including booking, documentation, customs, and cargo movement.
</li><li>A sense of urgency and persistence in driving issues to closure.
</li>A positive, proactive attitude<li> and a passion for delivering operational excellence.
</li></ul>Please note that working days are: Sunday- Thursday
We look forward to receiving your application in English
</div></div>#RPO ##LI-PW1
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

A.P. Moller - Maersk

<div>
 Opportunity
 
 
 Are you a customer‑oriented professional with a passion for delivering exceptional service
 
 within the world of logistics and supply chain
 
 ? Do you bring high energy ⚡, a dynamic mindset, and a drive to excel in operational environments where precision and speed matter? 🚀
 
 
 If so, this temporary role could be the perfect fit.
 
 
 We are excited to offer an opportunity to join us as a
 
 Customer Experience Consultant
 
 in
 
 Izmir
 
 , where you will be part of a high‑performing team dedicated to delivering world‑class service across the logistics and maritime transport chain. 🤝
 
 
 
 What We Offer 🌍
 
 
 
 At Maersk, we put you in control of your career. You&rsquo;ll be trusted, empowered, and supported to take on new challenges and grow professionally 📈.
 
 
 As part of a global logistics leader at the heart of world trade, you&rsquo;ll have the opportunity to make a meaningful impact on a global scale.
 
 
 With a presence in more than 130 countries, you&rsquo;ll have access to diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. ✨
 
 
 
 Key Responsibilities 📦
 
 
 
 <ul>
 <li>
 Manage and monitor the end‑to‑end shipment lifecycle, ensuring operational excellence across all logistics touchpoints.
 </li>
 <li>
 Coordinate with internal and external stakeholders involved in cargo handling, vessel operations, port activities, and inland transportation.
 </li>
 <li>
 Orchestrate the overall flow of shipments, ensuring alignment between booking, documentation, customs, warehousing, and final delivery.
 </li>
 <li>
 Provide value‑adding logistics solutions through strong process understanding and operational insight.
 </li>
 <li>
 Resolve queries from shippers, customers, Key Account Managers, and operational partners with speed and accuracy.
 </li>
 <li>
 Maintain a customer‑centric yet operations‑driven approach to prevent errors and drive continuous improvement.
 </li>
 <li>
 Prepare, verify, and submit logistics documentation (B/L, invoices, certificates, etc.) accurately and on time.
 </li>
 <li>
 Support cross‑sell and up‑sell initiatives by identifying logistics opportunities that enhance customer supply chains.
 </li>
 <li>
 Adhere to Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) to ensure compliance and consistency.
 </li>
 <li>
 Identify process deviations, operational risks, and bottlenecks, and communicate them proactively.
 </li>
 <li>
 Maintain proactive communication with customers, including participation in operational and performance calls 📞.
 </li>
 <li>
 Record and report performance insights, highlighting service wins, failures, and improvement opportunities.
 </li>
 <li>
 Collaborate closely with KCMs and the Commercial team to strengthen customer relationships through operational reliability.
 </li>
 <li>
 Comply with customer‑specific SOPs and monitor related KPIs to ensure service delivery meets contractual expectations.
 </li>
 <li>
 Execute reports and operational tasks assigned by the Team Leader or Manager.
 
 
 </li>
 </ul>
 
 We Are Looking For 🔍
 
 
 
 <ul>
 <li>
 Proven experience in logistics, supply chain, or a logistics‑focused environment &mdash; ideally within maritime, freight forwarding, or port operations.
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 Excellent communication and stakeholder management skills across operational and commercial teams.
 </li>
 <li>
 Strong customer‑centric mindset combined with a solid understanding of logistics processes.
 </li>
 <li>
 Results‑driven, organized, and able to perform under pressure in fast‑paced operational settings.
 </li>
 <li>
 A collaborative team player 🤝 with a proactive, solution‑oriented approach.
 </li>
 <li>
 Solid understanding of end‑to‑end operational flows, including booking, documentation, customs, and cargo movement.
 </li>
 <li>
 A sense of urgency and persistence in driving issues to closure.
 </li>
 <li>
 A positive, proactive attitude 🌈 and a passion for delivering operational excellence.
 
 
 </li>
 </ul>
 Please note that working days are: Sunday- Thursday
 
 
 We look forward to receiving your application in English 📩
 
 
 #RPO #
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
 
 
</div>

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