consumer insight analyst

Robert Walters

<p>Insight Analyst</p> <p>Manchester- Hybrid (2 days per week in the office)£50,000-£65,000 + benefits</p> <p>In this role, you'll act as a trusted business partner, working closely with stakeholders across the organisation to generate meaningful insights that drive strategic decision making and growth.</p> <p><strong>Insight Analyst responsibilities:</strong></p> <ul> <li> <p>Partner with stakeholders across the business to identify opportunities and deliver actionable insights.</p> </li><li> <p>Translate complex data into clear, commercially focused insights.</p> </li><li> <p>Support key business decisions through robust analysis and reporting.</p> </li><li> <p>Drive continuous improvement in how insights are generated and communicated.</p> </li></ul> <p><strong>As an Insight Analyst you will have:</strong></p> <ul> <li> <p>Comfort operating in a <strong>fast paced, dynamic environment.</strong></p> </li><li> <p>Excellent stakeholder management and communication skills.</p> </li><li> <p>Confident working with SQL and Power BI (or similar tools).</p> </li><li> <p>Commercially aware and able to connect data to business outcomes.</p> </li></ul> <p>This is a fantastic opportunity for an ambitious analyst who thrives in a fast moving environment and enjoys working closely with the business to make an impact.</p> <p>If you're ready for a new challenge and want to be part of a forward thinking team, we'd love to hear from you.</p> <p><strong>Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates</strong></p><img src="https://www.jobg8.com/Tracking.aspx?IEHdHPGpx6QXFZyu6U1kq5vuJgEnRorIx" width="0" height="0" />

Insight Analyst

Philip Morris International

<p></p><div><p>PMI wants to work with the best talent available. Our diverse workforce of around 73,500 people speaks more than 80 languages. Our priority is to attract, support, and retain individuals from across the planet &ndash; no matter their age, gender, religion, or disability. Our people are our greatest strength, and we're proud of our culture of openness and respect. We believe that this is a big part of what makes PMI such a great place to work. Do you have strong social skills and analytical thinking, are you customer oriented and do you want to work for a Top Employer with international career opportunities</p><p></p><p><br>
If so, then please keep on reading.</p><p></p><p><br>
We are looking for a Consumer Insight &amp; Analytics Lead who will work in Istanbul and be responsible for driving consumer understanding and data-driven decision-making by leveraging advanced analytics, research methodologies, and insight generation tools to support the delivery of the business strategy and growth objectives.</p><p></p><p><br>
Read further if you want to learn what the main responsibilities of the role are</p><br>
<p></p><ul><li>
6&ndash;8 years of experience in market research or consumer insights</li><li>
Strong analytical thinking and problem-solving skills</li><li>
Solid knowledge of quantitative and qualitative research methodologies</li><li>
Proven experience in designing, executing, and analyzing research projects</li><li>
Ability to translate data into actionable business insights</li><li>
Excellent communication and storytelling skills</li><li>
Experience working with external research agencies is a plus</li><li>
Fluent in English (written and spoken</li></ul><p></p><p><b><br>
What You&rsquo;ll Do:</b></p><ul><li>
Lead and manage end-to-end consumer research projects</li><li>
Collaborate with cross-functional teams to translate insights into strategy</li><li>
Monitor market trends and consumer behavior</li><li>
Ensure high-quality research outputs that support business decisions</li><li>
Present findings to senior stakeholders in a clear and impactful way</li></ul><p></p><p><br>
One more thing: at Philip Morris we see equal pay for equal work between woman and men as the baseline standard for equality. Our good intentions do match our practices as we achieved the Global Equal Salary Certification. Moreover, we invest in creating a diverse workforce &amp; a culture based on personal and career development, both on local as well as international level.</p></div>

Lead Consumer Insights & Analyst

Lloyds Technology Centre

<div></div><div><div>End Date</div>
Saturday 29 November 2025<div></div><div><div>
We Support Flexible Working &ndash; Click here for more information on flexible working options</div></div><div></div><div>
Flexible Working Options</div>
Hybrid Working<div></div><div>
Job Description Summary</div>
Work for Lloyds Technology Centre who are part of Lloyds Banking Group, the UK's largest digital bank, where you&rsquo;ll make a genuine difference, be able to develop yourself and be part of a culture where everyone's contribution is recognised.<br>
<br>
Opportunity to be a part of a mission; shaping finance as a force for good - Lloyds Banking Group&rsquo;s mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good. We, at Lloyds Technology Centre, play a key part in delivering this*. We are also guided by our values in shaping the way we work and how we make decisions. This creates an environment where colleagues love to work and can make a positive impact.<br>
<br>
Range of exclusive benefits and rewards - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and impact you create. We also strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success.<br>
<br>
Career elevating opportunities - At Lloyds Technology Centre, you will be empowered to take charge of your career journey through personalized career mentorship from experienced mentors, leadership development programs, and stretch assignments. You will be able to access opportunities for continuous learning and exposure to new experiences through job shadowing and cross-functional collaboration on projects.<br>
<br>
Future skill building opportunities &ndash; Being part of Lloyds Banking Group, who are known for their market leading practices in learning and development, Lloyds Technology Centre is committed to help you achieve your personal and professional aspirations. You will have access to role specific learning pathways &amp; training, targeted accelerated development programs and professional certifications &amp; qualifications.<br>
<br>
Inclusive and diverse workplace - At Lloyds Technology Centre, you will be part of an inclusive workplace where everyone feels valued, respected, and empowered. We embrace and celebrate diversity at every level of our workforce, valuing and respecting you for your unique identity.<div></div><div>
Job Description</div><div><div><div>
Job Summary:</div></div><div><div>
We have a fantastic opportunity for a motivated analyst, with an appreciation of the commercial aspects of a business to provide services to IP&amp;I&rsquo;s Home Insurance Insights and Analytics team, working alongside the onshore General Insurance (GI) Platform.</div></div><div><div>
IP&amp;I&rsquo;s Home Insurance Insights &amp; Analytics team&rsquo;s key purpose is to implement a sustainable Home Insurance commercial strategy through collaborative relationships, providing insight through data and understanding how IP&amp;I&rsquo;s Home Insurance offering is delivering for customers, channels and the General Insurance business.</div></div><div><div>
There&rsquo;s opportunity to get involved in a wide variety of business initiatives and to provide analytical expertise to help maintain and grow IP&amp;I&rsquo;s position as a leading General Insurance home provider and providing an important role in controlling our indemnity costs. You must be creative, open to testing innovative ways of working and good at seeing what the numbers tell you. Building relationships and collaborating with others are particularly important to the role.</div></div><div><div>
There is no typical day in the life of a Senior Data and Insight Analyst making it both an exciting and rewarding role. The successful candidate would expect to be involved in a broad spectrum of tasks, providing expertise and insights across the General Insurance Platform and General Insurance Claims landscape, helping IP&amp;I to stay at the forefront of trends and spotting opportunities to enhance its performance.</div></div><div><div>
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in the office. Although the role will generally work to IST, the nature of the services provided to IP&amp;I means that the successful candidate may be required to work outside of IST on occasion.</div></div><div><div>
Responsibilities:</div></div><div><ul><li><div>
Support key trading activity within Home Insurance, analysing performance and the wider insurance market</div></li></ul></div><div><ul><li><div>
Share key insight and analysis to help steer strategy and change</div></li></ul></div><div><ul><li><div>
Monitor and control indemnity spend, challenging key stakeholders to ensure IP&amp;I has a deep understanding of our key cost drivers and awareness of opportunities to improve value and customer outcomes.</div></li></ul></div><div><ul><li><div>
Act as an SME for the Platform becoming a trusted source of data and insight</div></li></ul></div><div><ul><li><div>
Support the production of annual and quarterly forecasting rounds, challenging inputs and contributing a robust story of Home Insurance performance.</div></li></ul></div><div><ul><li><div>
Produce and validate large complex datasets to drive value adding visualisations for the GI business.</div></li></ul></div></div><div><div><ul><li><div>
Challenge and answer a range of queries, supporting the wider business to understand performance and indemnity spend.</div></li></ul></div><div><ul><li><div>
Extract and manipulate data using SQL and SAP and present outputs through a variety of medium including Tableau, Excel, PowerPoint, PowerBI.</div></li></ul></div><div><ul><li><div>
Build up expert knowledge to maintain and develop a deep understanding of our business area</div></li></ul></div><div><ul><li><div>
Support key data and business initiatives to help shape the strategic direction of Home Insurance</div></li></ul></div><div><ul><li><div>
Maintain a focus on personal development, staying up to speed with existing tools and enhancing knowledge of new and potential software</div></li></ul></div><div><div>
Essential Skills:</div></div><div><ul><li><div>
Analysis of data, articulating this to stakeholders and using outputs to shape changes</div></li></ul></div><div><ul><li><div>
Strong SQL, SAP, Tableau, Power BI and Excel skills to extract, analyse and visualise data into a compelling story for stakeholders.</div></li></ul></div><div><ul><li><div>
Strong analytical and problem-solving skills and be comfortable handling large amounts of data</div></li></ul></div><div><ul><li><div>
Confident in communicating outputs out across a range of audiences, being able to tell the story to the business stakeholders.</div></li></ul></div><div><ul><li><div>
Build and maintain strong working relationships across LTC, the General Insurance Insights &amp; Analytics team and within the Home Insurance platform</div></li></ul></div><div><ul><li><div>
A willingness to go above and beyond to help your team succeed</div></li></ul></div><div><ul><li><div>
Attention to detail and demonstrating a commitment to quality</div></li></ul></div><div><ul><li><div>
Exceptional oral and written communication skills with customers and colleagues of all levels</div></li></ul></div><div><ul><li><div>
Curiosity and the ability to identify new opportunities for value adding analysis</div></li></ul></div><div><div>
Desirable skills:</div></div><div><ul><li><div>
Knowledge of Python or advanced coding capability.</div></li></ul></div><div><ul><li><div>
Experience using AI or automation software to improve efficiency of processes and level of insight.</div></li></ul></div><div><ul><li><div>
Ability to combine multiple data sources to drive additional insight.</div></li></ul></div><div><ul><li><div>
Experience in Insurance or an understanding of insurance claims.</div></li></ul></div></div><div><div><div>
About working for Lloyds Technology Centre</div></div><div><ul><li><div>
Our new technology centre in Hyderabad will be home to highly skilled technology and data specialists who will be driving our transformation and delivering great outcomes for Lloyds Banking Group&rsquo;s customers. Our office is situated in a sought-after location that features easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance.</div></li></ul></div><div><ul><li><div>
Working with us means being part of our aspirational and transformative journey of redefining the fintech landscape, while building an organisation that welcomes all. We&rsquo;re committed to providing an exceptional employee experience through our policies, practices, and development opportunities to support you in achieving your potential.</div></li></ul></div><div><ul><li><div>
This is a once in a career opportunity to shape your future and help us make our mark in India. Are you ready to help shape your future, as well as ours? Join us and grow with purpose. We&rsquo;d love to hear from you.</div></li></ul></div><div><ul><li><i>Lloyds Technology Centre does not offer financial services in India</i></li></ul></div></div></div><div></div>

L'Oréal

<div>
 <strong>
  Role Overview:
 </strong>
 We are seeking a dynamic and highly analytical Insights Analyst to join our Data &amp; Analytics team. In this pivotal role, you will be instrumental in transforming raw data into actionable business insights, fostering a data-driven culture, and ensuring the seamless deployment and integration of our reporting infrastructure. You will be at the heart of our data ecosystem, supporting both global and local initiatives to empower our teams with reliable and understandable data.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deploy and Optimize Group &amp; Zone Reporting Solutions:
  </li>
  <ul>
   <li>
    Actively participate in the implementation, deployment, and maintenance of global and zone-specific reporting solutions, ensuring they meet business requirements and provide accurate, timely information.
   </li>
   <li>
    Collaborate with various stakeholders to gather requirements, test functionalities, and facilitate the adoption of new reporting tools and dashboards across different regions.
   </li>
   <li>
    Ensure the reliability and performance of all deployed reporting solutions, troubleshooting issues as they arise.
   </li>
  </ul>
  <li>
   Integrate Local Reporting Solutions with Google Cloud Platform (GCP):
  </li>
  <ul>
   <li>
    Lead the efforts to connect diverse local reporting solutions and data sources to our centralized Google Cloud Platform environment.
   </li>
   <li>
    Design and implement data pipelines and integration strategies, ensuring data quality, consistency, and accessibility within GCP.
   </li>
   <li>
    Work closely with Zone and local data teams to standardize data flows and leverage the full potential of cloud-based data analytics.
   </li>
  </ul>
  <li>
   Animate and Support the Data Community:
  </li>
  <ul>
   <li>
    Foster a vibrant and knowledgeable data community by organizing and conducting training sessions on data tools, reporting solutions, and best practices for data utilization.
   </li>
   <li>
    Establish and enforce data validation processes to ensure the accuracy and integrity of our datasets.
   </li>
   <li>
    Act as a key point of contact for ad-hoc data requests, providing timely and accurate information to support critical business decisions.
   </li>
   <li>
    Promote data literacy and encourage a culture of continuous learning and data-driven decision-making across the organization.
   </li>
  </ul>
  <li>
   Analyze Data and Drive Business Understanding:
  </li>
  <ul>
   <li>
    Perform in-depth data analysis to identify trends, patterns, and insights that inform strategic business decisions.
   </li>
   <li>
    Translate complex data findings into clear, concise, and actionable recommendations for various business units (e.g., Marketing, Sales, Supply Chain).
   </li>
   <li>
    Develop compelling data visualizations and presentations to effectively communicate insights to both technical and non-technical audiences.
   </li>
   <li>
    Act as a trusted advisor to business stakeholders, helping them interpret data and understand its implications for their operations and strategies.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's or master's degree in a quantitative field such as Data Science, Statistics, Computer Science, Business Analytics, or a related discipline.
  </li>
  <li>
   Proven experience (2+ years) as a Data Analyst, Business Intelligence Analyst, or Insights Analyst, preferably within a large, international organization.
  </li>
  <li>
   Strong proficiency in data analysis and reporting tools (e.g., Power BI, Tableau, Looker Studio).
  </li>
  <li>
   Solid experience with SQL and databases.
  </li>
  <li>
   Experience with cloud platforms, specifically Google Cloud Platform (GCP) services (e.g., BigQuery, Cloud Storage, Dataflow), is highly desirable.
  </li>
  <li>
   Excellent analytical, problem-solving, and critical thinking skills.
  </li>
  <li>
   Exceptional communication and presentation skills, with the ability to explain complex data concepts to non-technical audiences.
  </li>
  <li>
   Ability to work independently and collaboratively in a fast-paced, international environment.
  </li>
  <li>
   Fluency in English is required; knowledge of other languages is a plus.
  </li>
 </ul>
</div>


Insights Analyst

Realign

<div><p>Job Type: Contract</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Job Title: </b><b>Encompass Analyst</b><br>
<b>Location: Stamford, CT (Onsite)</b><br>
<b>Contract</b><br>
<br>
<b>Position Summary:</b></div><p>
The <b>Encompass Analyst</b> is responsible for supporting, maintaining, and enhancing the Ellie Mae Encompass Loan Origination System (LOS). This role ensures system efficiency, compliance, and alignment with business needs across the lending lifecycle. The analyst will collaborate with end users, IT, and business leaders to configure workflows, troubleshoot system issues, and support process improvements that optimize loan operations.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities:</b></h2><ul><li> Serve as the primary point of contact for Encompass system inquiries, troubleshooting, and user support.</li><li> Configure and maintain Encompass settings, including loan templates, fields, input forms, business rules, personas, and workflows.</li><li> Collaborate with loan operations, underwriting, compliance, and secondary teams to enhance processes and ensure system compliance.</li><li> Manage system updates, test new Encompass releases, and coordinate implementation with stakeholders.</li><li> Develop and maintain custom reports, dashboards, and analytics to support business operations and performance tracking.</li><li> Support integrations with third-party vendors (DU, DO, LQI, MERS, Fannie Mae, Freddie Mac, etc.).</li><li> Maintain system documentation, procedures, and user training materials.</li><li> Work with IT and compliance teams to ensure data integrity, security, and adherence to lending regulations.</li><li> Participate in project planning, requirement gathering, and testing for new Encompass features or system enhancements.</li></ul><p></p>
<p>Required Skills</p>
<p>DATA ANALYST</p></div>

Encompass Analyst-1

<p></p><div><p><b>Role Overview: </b>We are seeking a dynamic and highly analytical Insights Analyst to join our Data &amp; Analytics team. In this pivotal role, you will be instrumental in transforming raw data into actionable business insights, fostering a data-driven culture, and ensuring the seamless deployment and integration of our reporting infrastructure. You will be at the heart of our data ecosystem, supporting both global and local initiatives to empower our teams with reliable and understandable data.</p><p><b>
Key Responsibilities:</b></p><ul><li><b>
Deploy and Optimize Group &amp; Zone Reporting Solutions:</b><ul><li>
Actively participate in the implementation, deployment, and maintenance of global and zone-specific reporting solutions, ensuring they meet business requirements and provide accurate, timely information.</li><li>
Collaborate with various stakeholders to gather requirements, test functionalities, and facilitate the adoption of new reporting tools and dashboards across different regions.</li><li>
Ensure the reliability and performance of all deployed reporting solutions, troubleshooting issues as they arise.</li></ul></li><li><b>
Integrate Local Reporting Solutions with Google Cloud Platform (GCP):</b><ul><li>
Lead the efforts to connect diverse local reporting solutions and data sources to our centralized Google Cloud Platform environment.</li><li>
Design and implement data pipelines and integration strategies, ensuring data quality, consistency, and accessibility within GCP.</li><li>
Work closely with Zone and local data teams to standardize data flows and leverage the full potential of cloud-based data analytics.</li></ul></li><li><b>
Animate and Support the Data Community:</b><ul><li>
Foster a vibrant and knowledgeable data community by organizing and conducting training sessions on data tools, reporting solutions, and best practices for data utilization.</li><li>
Establish and enforce data validation processes to ensure the accuracy and integrity of our datasets.</li><li>
Act as a key point of contact for ad-hoc data requests, providing timely and accurate information to support critical business decisions.</li><li>
Promote data literacy and encourage a culture of continuous learning and data-driven decision-making across the organization.</li></ul></li><li><b>
Analyze Data and Drive Business Understanding:</b><ul><li>
Perform in-depth data analysis to identify trends, patterns, and insights that inform strategic business decisions.</li><li>
Translate complex data findings into clear, concise, and actionable recommendations for various business units (e.g., Marketing, Sales, Supply Chain).</li><li>
Develop compelling data visualizations and presentations to effectively communicate insights to both technical and non-technical audiences.</li><li>
Act as a trusted advisor to business stakeholders, helping them interpret data and understand its implications for their operations and strategies.</li></ul></li></ul><p><b>
Qualifications &amp; Skills:</b></p><ul><li>
Bachelor's or master's degree in a quantitative field such as Data Science, Statistics, Computer Science, Business Analytics, or a related discipline.</li><li>
Proven experience (2+ years) as a Data Analyst, Business Intelligence Analyst, or Insights Analyst, preferably within a large, international organization.</li><li>
Strong proficiency in data analysis and reporting tools (e.g., Power BI, Tableau, Looker Studio).</li><li>
Solid experience with SQL and databases.</li><li>
Experience with cloud platforms, specifically Google Cloud Platform (GCP) services (e.g., BigQuery, Cloud Storage, Dataflow), is highly desirable.</li><li>
Excellent analytical, problem-solving, and critical thinking skills.</li><li>
Exceptional communication and presentation skills, with the ability to explain complex data concepts to non-technical audiences.</li><li>
Ability to work independently and collaboratively in a fast-paced, international environment.</li><li>
Fluency in English is required; knowledge of other languages is a plus.</li></ul></div><p></p>

Procore

<div><p><b>Job Description</b></p><p><b>
Observability Analyst</b></p><p><b>
Location</b>: Bangalore or Pune<br>
<b>Department</b>: Data, Technology &amp; Security<br>
We&rsquo;re seeking an experienced and proactive <b>Observability Analyst (Level 2)</b> to join Procore&rsquo;s Data, Technology &amp; Security team in our Bangalore or Pune office. In this role, you&rsquo;ll play a critical part in enhancing our monitoring and observability practices across global IT and business systems. You will work closely with engineering, network, and application teams to ensure performance, reliability, and transparency across our enterprise platforms.</p><p>
Reporting to the Director of End User Services &amp; ITSM, Ganesh Annaswamy, you'll use your technical, analytical, and troubleshooting skills to maintain our IT services. Your contributions will be integral to our incident handling processes and overall team success.</p><p><b>
What You&rsquo;ll Do</b></p><p><b>
Monitoring, Automation &amp; Optimization</b></p><ul>
<li>
Design, implement, and maintain advanced monitoring and alerting solutions for cloud infrastructure, networks, and enterprise SaaS platforms (Workday, Salesforce, NetSuite, etc.)</li>
<li>Build and optimize dashboards to provide actionable insights into system health and performance</li>
<li>Automate repetitive monitoring tasks using scripts or API integrations (Python, PowerShell, or equivalent)</li>
<li>Continuously improve alert thresholds, correlation rules, and incident triage logic to reduce noise and improve detection accuracy</li>
</ul><p><b>
Incident Management &amp; Root Cause Analysis</b></p><ul>
<li>
Act as the second line of defense for complex performance incidents, collaborating with Cloud, Network, and Application teams for resolution</li>
<li>Lead post-incident reviews and contribute to problem management processes</li>
<li>Develop and implement monitoring enhancements to prevent recurrence of major incidents</li>
<li>Provide mentorship and technical guidance to Level 1 Observability Associates</li>
</ul><p><b>
Performance Analysis &amp; Continuous Improvement</b></p><ul>
<li>
Conduct trend analysis on performance metrics and system logs to identify potential bottlenecks and capacity issues</li>
<li>Partner with service owners and technical SMEs to improve observability coverage and service reliability</li>
<li>Propose and implement metric-based service-level indicators (SLIs) and service-level objectives (SLOs)</li>
<li>Evaluate and onboard new observability tools or features to enhance monitoring maturity</li>
</ul><p><b>
Documentation &amp; Knowledge Sharing</b></p><ul>
<li>
Maintain up-to-date runbooks, SOPs, and architecture diagrams for observability systems</li>
<li>Develop internal knowledge articles and training materials for cross-functional teams</li>
<li>Contribute to continuous service improvement (CSI) initiatives within the ITSM framework</li>
</ul><p><b>
What We&rsquo;re Looking For</b></p><ul><li>
Education:</li></ul><p>
Bachelor&rsquo;s degree in computer science, IT, or related discipline (or equivalent professional experience).</p><ul><li>
Experience:</li></ul><p>
5+ years of experience in IT Operations, NOC, or Observability roles, with at least 2 years in a Level 2 capacity.</p><p>
Demonstrated experience managing observability for hybrid (cloud/on-premises) environments</p><ul>
<li>
Technical Skills:<ul>
<li>Proficiency with monitoring and observability tools: Prometheus, Grafana, Datadog, New Relic, Splunk, ELK, or similar.</li>
<li>Strong understanding of networking, cloud infrastructure (AWS/Azure/GCP), and SaaS application monitoring.</li>
<li>Familiarity with APM (Application Performance Monitoring) and synthetic monitoring.</li>
<li>Scripting knowledge in Python, PowerShell, or Bash for automation and data processing.</li>
<li>Experience integrating observability tools with incident management systems (ServiceNow, Jira, PagerDuty, Opsgenie).</li>
</ul></li><li>Problem-Solving:<ul>
<li>Strong analytical and troubleshooting abilities</li>
<li>Ability to prioritize and manage tasks in a fast-paced environment</li>
</ul></li><li>Professionalism:<ul>
<li>Excellent analytical and problem-solving skills with a proactive mindset</li>
<li>Strong communication skills with the ability to convey technical insights to non-technical stakeholders</li>
<li>Proven ability to operate in a fast-paced, 24x5 global support environment</li>
<li>Working knowledge of ITIL/ITSM processes (Incident, Change, and Problem Management)</li>
</ul></li><li>Collaboration:<ul><li>
Ability to work cross-functionally to identify trends and improve IT services</li></ul>
</li><li>Work Environment:<ul><li>
Willingness to work in a 24x5 support environment</li></ul>
</li>
</ul><p><b>Additional Information</b></p><div></div><p><b>
Perks &amp; Benefits</b></p><p>
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.</p>
<p><b>
About Us</b></p><p>
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.</p><p>
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.</p><p>
If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.</p><p>
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.</p></div>

Observability Analyst

Search 7162+ Consumer insight analyst jobs near you this October. New roles added regularly across leading industries. Apply today.

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