consumer insight manager

Şölen

<div>
 
 
 Youth &amp; Young Adult Brands ( Biscolata, Boombastic, Nutymax, Papita )
 
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 A strategic, hands-on
 
 Marketing Manager
 
 with a strong passion for consumer insight, portfolio growth, and commercial impact in FMCG. You turn insights, analytical skills into action, lead cross-functional teams, and deliver measurable results.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Build and execute brand strategy and multi-year growth roadmap.
 </li>
 <li>
 Translate market/consumer insights into product, comms, and channel plans.
 </li>
 <li>
 Lead portfolio management (pricing, pack architecture, formats).
 </li>
 <li>
 Own A&amp;P budgeting and contribute to brand P&amp;L measure and optimize ROI.
 </li>
 <li>
 Orchestrate 360&deg; communication (creative + media) with agencies; optimize performance across TV/digital/social/Influencer/BTL.
 </li>
 <li>
 Partner with Sales &amp; Trade Marketing on channel growth, in-store activations and activation plans.
 </li>
 <li>
 Coach ABMs/MTs; align internal and external stakeholders (R&amp;D, Supply, Finance, procurement, research, agencies).
 </li>
 <li>
 Track KPIs (market share, volume, revenue, profitability, MMM/ROAS, brand health ) and run continuous improvement.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 10+ years in marketing with team management experience.
 </li>
 <li>
 Excellent command of English; strong communication and stakeholder leadership.
 </li>
 <li>
 Commercial acumen (pricing, promo economics, channel dynamics, profitability).
 </li>
 <li>
 Analytical mindset; advanced planning &amp; organizational skills.
 </li>
 <li>
 Passion for marketing with can do attitude.
 </li>
 <li>
 Experience leading agencies/research partners and cross-functional teams; coaching/people leadership.
 </li>
 </ul>
 
 
 Location
 
 
 <ul>
 <li>
 
 Balance G&uuml;ne&scedil;li &ndash; Istanbul
 
 </li>
 </ul>
 
 
</div>

Marketing Manager

ALLEN

<div>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 
 Manage Quant + Qual Research:
 
 Brand health trackers, consumer and market deep dives, segmentation, comms testing, exploratory immersions etc.
 </li>
 <li>
 
 Drive Growth Insights:
 
 Market sizing, opportunity identification, competitive landscaping, and
 </li>
 </ul>
 
 market/category entry studies.
 
 <ul>
 <li>
 
 Execute with Ownership:
 
 Moderate FGDs/IDIs (English &amp; Hindi), design surveys, manage fieldwork, ensure robust data quality.
 </li>
 <li>
 
 Turn Data into Action:
 
 Analyze results, synthesize insights, and provide clear, actionable recommendations.
 </li>
 <li>
 
 Collaborate &amp; Influence:
 
 Collaborate with cross-functional teams (Marketing, Sales, Product, Academics, Analytics, CX) to embed consumer-centric thinking.
 </li>
 <li>
 
 Liaise with agency partners/vendors:
 
 Ensure high-quality and timely outputs from external partners
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What we are looking for:
 
 
 <ul>
 <li>
 
 Experience:
 
 6&ndash;10 years in consumer insights / market research (agency + client side mix) preferred but not mandatory
 </li>
 <li>
 
 Expertise:
 
 Quant &amp; qual research, moderation, survey design, analytics, report writing, insight storytelling
 </li>
 <li>
 
 Mindset:
 
 Entrepreneurial, proactive, high ownership, bias for action, problem solver
 </li>
 <li>
 
 Business Acumen:
 
 Ability to link insights to growth strategies and influence stakeholders
 </li>
 <li>
 
 Languages:
 
 Fluent in English &amp; Hindi
 </li>
 <li>
 
 Mobility:
 
 Willing to travel for research and market immersions
 </li>
 </ul>
 
 
</div>

Consumer Insights Sr. Manager

CARMA

<div>
 
 
 Overview:
 
 
 
 An Insights Manager at CARMA shall lead the end-to-end setup, management, and delivery of insight products for one of our most pivotal clients. They shall be responsible for ensuring the quality, clarity, and strategic value of all deliverables, acting as the bridge between the client and our internal teams.
 
 
 
 
 
 The role shall have a dual reporting line to both the Key Account Director as well as Insights Consultant MENA and shall be based on-site, at the client&rsquo;s location in
 
 Dammam, KSA
 
 . This setting supports close collaboration, ongoing knowledge exchange, and the development of strong client relationships.
 
 
 
 
 
 This role is ideal for someone genuinely passionate about insights&mdash;
 
 particularly media insights
 
 &mdash;who thrives on translating data into meaning, identifying patterns, and helping clients make more informed decisions. The successful candidate will have broad experience delivering
 
 media insights
 
 across sectors, with the ability to independently produce comprehensive analysis reports that drive actionable outcomes. Active engagement with the wider industry, including familiarity with frameworks like AMEC, is highly valued. While formal qualifications are welcomed, a strong sense of curiosity and a commitment to continuous learning are essential.
 
 
 
 
 
 Insights Managers are expected to manage the expectations of senior stakeholders internally as well as externally and to build strong partnerships with the client, coach and manage secondees based at the client location, and contribute to innovation&mdash;especially in integrating AI tools to enhance insight generation and efficiency.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 <ul>
 <li>
 Lead and manage ad-hoc insight reporting for our Tier 01 client, with on-site support for their evolving needs.
 </li>
 <li>
 Independently develop end-to-end analysis reports from the ground up, delivering actionable insights for senior stakeholders and effectively presenting the findings.
 </li>
 <li>
 Provide strategic input during key events, crises, and other high-impact moments
 </li>
 <li>
 Manage and oversee the on-site secondee team to ensure seamless client support and alignment with project goals
 </li>
 <li>
 Deliver a comprehensive and scalable measurement programme aligned with client objectives
 </li>
 <li>
 Build and maintain strong, long-term relationships with the client
 </li>
 <li>
 Leverage AI tools to boost insight generation and improve reporting processes
 </li>
 <li>
 Support proposal development, onboarding, and account growth initiatives
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll bring:
 
 
 <ul>
 <li>
 Experience delivering media insights across industries
 </li>
 <li>
 A passion for storytelling through data and evidence
 </li>
 <li>
 Strong skills in report writing and analysis, client communication, and project management.
 </li>
 <li>
 Familiarity with AMEC frameworks (qualification welcomed but not required)
 </li>
 <li>
 A collaborative, curious mindset with a drive to keep learning
 </li>
 </ul>
 
 
 
 
 
 Why CARMA?
 
 
 
 Our team is passionate about insights, supportive of each other, and committed to excellence. You&rsquo;ll be part of a collaborative and growing global team that is shaping the future of communications measurement.
 
</div>

Insights Manager

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Our Corporate Communications, Marketing and Brand team is responsible for conveying the essence of Emirates Group. Our team is pivotal in representing the attitudes, beliefs and goals of our organisation across the globe, both internally and with our customers alike!
The Customer Insights Manager will oversee and manage the delivery of marketing and customer insights to inform efficient and effective marketing planning, for brand and commercial objectives. The role will identify insights that drive revenue, improve customer retention, improve brand effectiveness and elevate customer experience. They will deliver compelling analytical solutions that translate customer data into actionable insight, playing a critical role in further strengthening Emirates' customer-centric business model by elevating the level of consumer insights applied to the strategy and execution of marketing initiative. Lead the definition and implementation of customer segments and personas.
In this role you will :
<ul><li>Inspire the adoption, development and deployment of innovative and advanced customer insights techniques, tools and products.
</li><li>Lead key programs of work that drive a more structured and pro-active approach to tracking customer KPIs by developing and managing a suite of automated insights and dashboards that build a comprehensive and compelling narrative aligned to overall business objectives and goals.
</li><li>Continuously identify new opportunities for customer data acquisition across the airline that could be used for marketing purposes and align on priorities within CCM&amp;B.
</li><li>Work with the marketing data engineering teams to ensure new attributes are well-defined, thoroughly tested and deployed within the marketing ecosystem for insight and activation in various marketing activities.
</li><li>Build trusted relationships with key stakeholders across CCM&amp;B and in partnership, define and develop a unified marketing measurement model that provides a holistic, consistent approach to business measurement orchestrated across channels to improve performance, customer experience and to enable more effective planning and execution.
</li><li>Facilitate the creation of the customer segmentation framework in collaboration with the relevant digital, marketing, loyalty and product team counterparts.
</li><li>Play a key role in the development and administration of the segmentation models and own the commercial application and deployment of these models into our marketing technology ecosystem.
</li><li>Ensure customer dimensions can be tracked against all facets of performance.
</li><li>Responsible for analysing overall performance of customer level data-driven marketing across CCMB, service ad-hoc insight requests, and develop visual insight dashboards and reports for consumption by the rest of the department.
</li><li>Oversee and manage the marketing data platform.
</li><li>Be responsible for keeping an aligned view on definitions of customer attributes, within a data dictionary consumable by marketing teams.
</li><li>Effective day to day management of customer data related projects and priorities.
</li><li>Ensure on-time delivery of key solutions for our business customers, including regular progress reviews, tracking and reporting of business benefits and impact delivered through various initiatives and campaigns.
</li><li>Assist in other areas of support which may include both qualitative and quantitative research projects and ad-hoc business requests.
</li><li>Manage and maintain all standards and governance around the use of customer data within CCMB, ensuring compliance with company policies and legal frameworks.
</li><li>Maintain compliance to Emirates Group privacy principles and work with the Data Privacy Network Liaison within CCMB to ensure privacy and security of personal data is considered by design and default in all aspects of the role.
</li><li>Work collaboratively with Strategic Planning, Customer Strategy &amp; Retention and Marketing Analytics to develop and provide insights that can drive better optimized, efficient and effective marketing communications.
</li><li>Lead, motivate and develop the team to deliver world class customer insights. Provide expert guidance on the best practices for creating, interpreting and communicating analytical models and results to a broad audience.
</li><li>Improve team performance through continuous training initiatives and establish training tools and processes for the wider business user group to help maximise the understanding and adoption of customer insights.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements:
<ul><li>Degree in Computer Science, Maths, Statistics or related quantitative field
</li><li>Hold over 8 years experience in analysing customer behaviour for marketing purposes, including insight generation and segmentation models
</li></ul>Knowledge and Skills:
<ul><li>Skilled in manipulating large and disparate datasets to produce actionable insights
</li><li>Strong technical foundations including excellent SQL skills
</li><li>Data visualisation skills with some exposure to any of the following technologies
</li><li>Data Studio, Looker or Power BI
</li><li>Broad understanding and experience working with digital marketing technologies such as Google, Marketing Cloud, Personalisation, CDPs and other digital execution platforms
</li><li>Excellent presentation and communication skills, with the ability to explain complex analysis and insights to non-technical audiences in a clear and positive manner
</li><li>Demonstrate project management experience including the ability to effectively manage multiple projects and workstreams, with attention to detail and accuracy
</li><li>Proven leadership and management skills in a large and complex organisation including managing people, vendor relationships and cross-functional business stakeholders.
</li></ul>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Customer Insights Manager

NielsenIQ

<div><div><div>Accountabilities
(The accountabilities listed below are only indicative, they are not meant to be exhaustive)<ul><li>
Accountable for developing relationship with key client and service their research requirements.</li><li>
Demonstrate expertise across research types &ndash; Brand health tracking, C-SAT/Myster Shopping, Usage &amp; Attitude, Custom Adhoc work.</li><li>
Being involved in all research related stages like questionnaire development, data analysis, report writing and client presentation, to drive the project smooth execution independently or with support of team members (given the nature &amp; scale of the project)</li><li>
Provide advice / mentor team members on project execution and managing client expectations.</li><li>
Handle client queries or complaints, provide advice and consultation to stakeholders (internal / external</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
Role Expectations (Knowledge &amp; Skillsets)<ul><li>
5+ years relevant working experience. Experience in Market Research with the quantitative research projects is a must.</li><li>
Strong clients focus &amp; understanding of research techniques to enable meaningful conversations with all client stakeholders and ensure accurate representation of the data in reporting and insights.</li><li>
Proficiency in creating and delivering presentations in Arabic is essential</li><li>
Ability to understand all technical aspects of the research to carry out internal and client-based conversations.</li><li>
Understanding of analysis tools and data interpretation, excellent numerical skills</li><li>
Able to mentor and guide team members, influence and persuade and to develop long term sustainable relationships</li><li>
Excellent presentation development skills coupled with strong presentation delivery skills - Confident presenting skills to deliver insights, stories and actions in face to face or group presentations.</li><li>
Displays maturity and creative problem-solving skills in handling crises.</li><li>
Able to operate in a multi-cultural environment and handle multiple stakeholders internally and externally.</li><li>
Proficiency in creating and delivering presentations in Arabic is essential.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div></div><div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div></div></div>

Consumer Data Insights – Manager

Odeabank

<div>
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Min 5+ years of experience in a
 
 CX Insight Analyst
 
 or similar role.
 </li>
 <li>
 Strong proficiency in Python and SQL for data analysis and reporting.
 </li>
 <li>
 Having strong knowledge of persona analysis, customer journey mapping and design thinking methodology preferably in Banking &amp; Finance sector
 </li>
 <li>
 Collaborate with cross-functional agile teams and outsource consultants, to ensure a cohesive and customer-centric approach in decision-making processes.
 </li>
 <li>
 Strong communication and presentation skills to effectively convey findings to technical and non-technical stakeholders
 </li>
 <li>
 Familiarity with customer experience technologies and tools
 </li>
 <li>
 Experience in quantitive and qualitive research methodologies.
 </li>
 <li>
 Ability to work collaboratively in a team environment and manage multiple priorities.
 </li>
 <li>
 Solution oriented, analytical thinking and research skills
 </li>
 <li>
 Strong leadership and project management skills.
 </li>
 <li>
 Strong command of written and verbal English
 </li>
 </ul>
 
 
 
 
 
 Job Descriptions
 
 
 
 
 
 <ul>
 <li>
 Analyze customer feedbacks and share the insights obtained with relevant individuals / teams in understandable, actionable formats and monitor CX related KPIs such as NPS, CSAT, CES.
 </li>
 <li>
 Utilize Python and SQL to extract, manipulate, and analyze large datasets.
 </li>
 <li>
 Monitor customer feedback and complaints daily, maintain communication with Sales Management, Contact Center, Product, and Segment teams for customers requiring immediate action, and establish an alert system.
 </li>
 <li>
 Develop and maintain dashboards and reports for CX metrics, ensuring accurate and timely delivery of insights to stakeholders.
 </li>
 <li>
 Work closely with Product, Segment and UX teams to translate insights into tangible actions and improvements across various customer touchpoints.
 </li>
 <li>
 Lead and support journey mapping processes, collaborating with cross-functional teams to optimize end-to-end customer journeys.
 </li>
 <li>
 Monitor and evaluate the impact of CX initiatives and provide recommendations for continuous improvement.
 </li>
 </ul>
 
 
</div>

CX Assistant Manager (CX Insight Analyst)

Philips Iberica SAU

Customer Lifetime Success Manager (MRI) META Customer Lifetime Success Manager (MRI) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships with internal and external partners, acting as a trusted advisor to customers on strategic up-sell and cross-sell opportunities. The role collaborates with marketing and product teams, leading customer feedback analysis, maintaining detailed records, and monitoring industry trends. Your Role: <ul> <li>Being the knowledge expert on the Customer Lifetime Value (CLV) Program portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on the Enterprise-wide product / modality across the accounts.</li> <li>Driving business opportunities along the customer life cycle, and building strong customer installed base segmentation and customer life cycle management plans together with the regional CLV leader (Growth, Strategy co-creation, and Commercial Execution of CLV Business).</li> <li>Driving Life cycle business across Equipment and Service on enterprise-wide level (all modalities / businesses) and working directly with customers promoting options, add-ons & upgrades to convert opportunities to sales for growing CLV revenue.</li> <li>Building a network of key contacts (Sponsor & Power Sponsor - Decision Maker) and relationships within accounts to convert opportunities to sales supporting the customer buying journey.</li> <li>Teaming up and supporting internal network working closely with Account Managers, Inside Sales Team, IB Manager, CLV Lead, Sales, Marketing & Sales Back Office teams (e.g., KAM, AM, CAS, FSE, CSAM and Indirect Channel managers, Distributor/Channel Partner teams, GBS etc.) to manage opportunities and win deals.</li> <li>Supporting Account Managers in driving overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.</li> <li>Registration and reporting of sales activities within the provided sales tools (SFDC) and according to the defined reporting requirements. Communicating and updating all customer facing team members who contact the same IB Account.</li> <li>Creating proactive touch points to customers, utilizing multiple channels such as social media, e-com and virtual meetings. Contacting customers via telephone and/or email to respond promptly to converting leads to order by developing opportunities.</li> <li>Researching accounts to understand customer pains, use data analytics internal and external, identify key players and generate interest, as well as investigate & resolve customer queries/requests.</li> <li>Managing portfolio by setting objectives for each call to maximize territory business plans. Supporting the Account Managers and District Managers in achievement of business goals including balanced selling and BG/BIU AOP attainment and validating product forecasts.</li> <li>Developing and managing a healthy and predictable sales funnel in SFDC that meets or exceeds AOP / Forecast Targets and forecast accuracy expectations.</li> </ul> You are a part of Commercial Services Team and report directly into the Service Business Leader META. You are the right fit if; <ul> <li>Bachelor's degree in the technical or medical field.</li> <li>At least 7 years of related experience in the business/sales/marketing field on the healthcare business with experience/exposure in MR - clinical sales/marketing.</li> <li>Experience in multinational organization with cross functional teams.</li> <li>Medical/clinical background is a must.</li> <li>Regional experience in Middle East, Turkey and Africa Region is an added value.</li> <li>Structured and logical thinking.</li> <li>Customer Life time value awareness.</li> <li>IT savvy and quick to learn.</li> <li>Willing to travel extensively within the region.</li> <li>Excellent communication skills in English.</li> </ul> Preferred Skills <ul> <li>KPI Monitoring and Reporting</li> <li>Data Analysis & Interpretation</li> <li>Customer Response Management</li> <li>Strategy Development</li> <li>Stakeholder Management</li> <li>Continuous Improvement</li> <li>Service Operations</li> <li>Customer Relationship Management (CRM) Software</li> <li>Market Research & Analysis</li> <li>Sales Acumen</li> <li>Communication Tools</li> </ul> How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This role is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.<img src="https://www.jobg8.com/Tracking.aspx?GNl9oJpztr9vNHrnNhenAz0Vy3CkMDmAk" width="0" height="0" />

Customer Lifetime Success Manager (MRI) META

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