consumer lending manager

FourLeaf Federal Credit Union

<div>It Starts With Our Employees
FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

What You&rsquo;ll Do

The Consumer Loan Specialist plays a key role in supporting members on their financial journey by providing knowledgeable and responsive service. Core responsibilities include handling inbound inquiries related to Consumer Loans and assisting with new applications in alignment with established lending policies. This role upholds the organization&rsquo;s commitment to delivering an extraordinary member experience.

This position is open to flexible work options including a remote set up.

Core Contributions
<ul>
<li>Serve as a key point of contact within an inbound call center environment, responding promptly to Consumer Loan inquiries via the Five9 platform in accordance with established service level objectives. Ensure a high-quality, personalized member experience through effective communication and timely follow-up.</li>
<li>Perform in-depth consultative assessments to identify and evaluate member needs, delivering tailored solutions aligned with their financial goals. Clearly communicate available programs and processes, setting accurate expectations to ensure a transparent and informed member experience.</li>
<li>Accurately complete all required fields within the Loan Operating System in accordance with established departmental Standard Operating Procedures to ensure data integrity and compliance.</li>
<li>Responsible for achieving individual performance objectives and effectively managing the loan pipeline, while closely monitoring loans in process to ensure a seamless and high-quality member experience throughout the lending journey.</li>
<li>Maintain comprehensive knowledge of FourLeaf lending program guidelines, policies, and procedures to ensure compliance and effective execution. Proactively identify opportunities for collaboration across departments to enhance member engagement and support broader organizational initiatives.</li>
<li>Comply with all aspects of Bank Secrecy ACT (BSA)/Anti-Money Laundering (AML), Office of Foreign Asset Control (OFAC) and Consumer Financial Protection Bureau (CFPB) regulatory requirements as it relates to this position.</li>
</ul>
Certifications: NMLS registered or ability to become NMLS registered upon hire.

Assets You Will Bring
<ul>
<li>High School or GED required.</li>
<li>1 year of experience in financial services, call center, or other related customer service environment.</li>
<li>Certifications: NMLS registered or ability to become NMLS registered upon hire.</li>
</ul>
The estimated salary for this role is $23.96 to $28.15 per hour. (FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus.)

What Sets Us Apart?

In addition to our comprehensive benefits, we invest in employee connection and well-being through:
<ul>
<li>Competitive 401(k)</li>
<li>Tuition and fitness reimbursement programs</li>
<li>Flexible work options</li>
<li>Volunteer opportunities</li>
<li>Executive &ldquo;Water Cooler Chats&rdquo;</li>
<li>Clubs, sports, and social events</li>
<li>Food truck days</li>
</ul>
&hellip;.and more!

Who is FourLeaf?

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child&rsquo;s first savings account, FourLeaf is here to help you reach your financial goals.

We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America&rsquo;s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune&rsquo;s Best Workplaces in Financial Services &amp; Insurance 2024.

As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.</div>

Consumer Loans Specialist - Lending Call Group

Westpac Group

<div>Role Title: Manager, Corporate Lending Operations
Role location: New York
About Westpac : We are Australia&rsquo;s first bank and oldest company, and one of four major banking organisations in Australia. This opportunity sits in our New York office working for Westpac Institutional Bank (WIB), the division of Westpac, which services the needs of our corporate, institutional, and governmental clients.
How will I help?
WIB &amp; Group Treasury Operations (WIBGTO) service customers across the New York, London &amp; Frankfurt Branches providing operational support for Corporate Lending Products, and service support for Corporate Lending customers.
The Manager will develop a high performing team focussed on delivering market leading service for our internal and external Westpac Institutional Banking (WIB) customers, and operational excellence.
The six team members in New York perform Lending Service, Corporate Lending Operations, and manage limits in Credit Connect for our corporate lending customers.
Key Accountabilities
<ul><li>Build a risk aware culture within the team that includes a &ldquo;no surprises&rdquo; approach.
</li><li>Actively contribute to the daily servicing requirements and suggest ways to improve service levels and operational efficiency (IGNITE)
</li><li>Create a collaborative culture which clears the way to work effectively within the WIB Delivery Unit
</li><li>Manage the deal origination, loan, and settlement processing in Credit Connect and LoanIQ
</li><li>Resolve lending issues related to London, Frankfurt, and New York Branches
</li><li>Partner with Product, Treasury, and Relationship Managers to ensure customer deliverables are met.
</li><li>Plan and manage resources effectively to cover planned and unplanned leave
</li><li>Ensure customer complaints are logged in Solve It and resolved promptly.
</li><li>Ensure Incidents and Issus are raised in JUNO within 24 hours and remediated to closure.
</li><li>Conduct monthly 1:1&rsquo;s with direct reports and implement development and succession plans for the team
</li></ul>What&rsquo;s in it for me?
You&rsquo;ll be joining a highly supportive and collaborative team with international coverage during a period of Group Executive backed growth plans for WIB. You&rsquo;ll be working in a collaborative and supportive team and work with senior stakeholders across our international offices. This is one of two positions we&rsquo;re recruiting as we look to build our operations team in New York to support our regions.
Westpac in NY offer comprehensive range of benefits including flexibility and various leave entitlements. This includes generous annual leave entitlement with purchase leave options, 100% employer funded Private Medical Insurance, and participation in a 401(k) plan with profit share contributions. Fixed compensation range for this position is between $140,000 &ndash; 150,000 USD (depending on experience) + bonus.
What do I need?
Knowledge of corporate lending is beneficial
Operational experience would be highly beneficial
Ability to work on a variety of tasks and prioritise accordingly
Ability to make decisions and own them
Strong communication skills
Bachelor&rsquo;s Degree in a relevant field preferred e.g. Business, Finance, Accounting
Team Leadership
What&rsquo;s it like to work here?
When you join, you&rsquo;ll become part of the broader Westpac family &ndash; where we aim to be a friendly, switched-on team working for a single purpose - Creating Better Futures Together &ndash; it&rsquo;s what we do, who we are and why we come to work every day. As an equal opportunity employer, we&rsquo;re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility.
Within Westpac, you will be part of the Institutional Banking division, where our vision is to be a high performing and innovative institutional bank, committed to enabling the growth of our global clients, our economy, and delivering sustainable shareholder returns.
How do I Apply?
Start Here. Just click on the APPLY button.</div>

Manager, Corporate Lending Operations

KeyBank

<div>Location:
4910 Tiedeman Road, Brooklyn Ohio<div>
About the Job</div>
The Compliance Officer will be a member of the Consumer Lending Servicing Compliance team within Compliance Risk Management. The Compliance Officer will provide support to various lines of business by researching, interpreting and assisting with applying the assigned laws and regulations to each applicable line of business. As subject matter expert for their assigned laws and regulations, the Compliance Officer will provide consultative advice across all lines of business related to compliance. The Compliance Officer will perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite.<div>
Essential Functions</div><ul><li>
For assigned lines of business and/or regulations, serve as the corporate subject matter expert across the designated lines of business.</li><li>
Develop relationships of trust and confidence with the designated lines of business.</li><li>
Provide oversight and monitoring of line of business processes and controls.</li><li>
Work proactively and collaboratively with the line of business to identify process improvements or control gaps and facilitate necessary associated changes.</li><li>
Keep abreast of new laws and regulations.</li><li>
Assist with regulatory compliance exams.</li><li>
Assist with corporate policy and training development.</li><li>
Educate and provide consultative advice on assigned regulations.</li><li>
Provide independent review and challenge on various line of business activities.</li><li>
Participate in or lead various projects related to mitigating risk to Key.</li></ul><div> 
Required Qualifications</div><ul><li>
Bachelor&rsquo;s degree or equivalent work experience; Juris Doctorate or CRCM preferred.</li><li>
Minimum 3 years of experience as a financial services compliance professional, bank regulator or other comparable legal experience.</li><li>
Demonstrated knowledge of ECOA, TILA, FCRA, MLA, E-SIGN, UDAAP and other consumer protection regulations.</li></ul><ul><li>
Ability to comprehend and interpret federal and state laws that apply to the consumer and commercial lines of business.</li><li>
Ability to identify and accurately rate/prioritize risks, including the ability to develop creative risk mitigation techniques that keep the bank within its risk appetite while achieving relevant business goals.</li><li>
Strong relationship management and leadership skills.</li><li>
Candidate must possess the wherewithal and flexibility to undertake new functions/tasks as the Compliance Risk and line of business evolves and grows.
</li><li>Proven ability to work in a team environment. Sound decision-making skills; able to make decisions independently and quickly.</li><li>
Solid written and oral communication skills.</li><li>
Sound understanding of compliance risks.</li><li>
Strong research skills coupled with strong analytical and resourceful problem solving skills.</li><li>
Strong attention to detail.</li></ul>
Core Competencies<ul><li>
All KeyBank employees are expected to demonstrate Key&rsquo;s Values and abide by Key&rsquo;s Code of Conduct.</li></ul> 
Physical Demands<ul><li>
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.</li></ul> 
Travel<ul><li>
Occasional travel to include overnight stay.</li></ul> 
Work Location Category<ul><li>
Hybrid (3+ days)</li></ul>
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 05/13/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. 

#LI-Hybrid</div>

Compliance Officer - Consumer Lending Servicing

Thrivent

<div>Under general supervision, this position provides general technical and operational support and knowledge for functions related to the bank&rsquo;s consumer loan processing and servicing operations functions and home equity servicing operations. This role will ensure loan servicing activities are performed accurately and in compliance with internal policies and procedures within the Consumer Loan Operations team. This position will require working in the Operation Center Office in Appleton, WI as needed. 
DUTIES &amp; RESPONSIBILITIES:<div><div><ul><li>
Create and review consumer loan closing packages to ensure compliance with regulatory and bank lending policy.</li></ul></div><div><ul><li>
Complete loan maintenance items within various systems including but not limited to file maintenance, lien releases, loan payoff quotes, satisfactions, subordinations, and fee adjustments.</li></ul></div><div><ul><li>
Accurately enter new loan data into the bank&rsquo;s core processing system for accurate collateral tracking, repayment method and reporting.</li></ul></div><div><ul><li>
Meet quality and productivity standards and perform in a fast-paced loan production environment.</li></ul></div><div><ul><li>
Responsible for accurate disbursements of loan proceeds, including payoffs, general ledger entries, and check disbursements.</li></ul></div><div><ul><li>
Accountable for responding to verbal and written inquiries from internal and external clients in accordance with department procedures.</li></ul></div><div><ul><li>
Process payoffs, loan payments and returned loan payments.</li></ul></div><div><ul><li>
Reviews various scheduled reports, as assigned, for exceptions, errors, auditing, and to perform maintenance transactions.</li></ul></div><div><ul><li>
Models Thrivent&rsquo;s leadership competencies &ndash; courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
</li></ul></div><div><ul><li>Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent&rsquo;s trust and reputation remain strong with its clients.
</li><li>This role will require working directly with the bank&rsquo;s internal and external clients to accurately manage all requests in a confidential and timely manner according to service level agreements and standard operating procedures.</li><li>
This role also requires strong partnerships and communication between the Personal Banking Team to ensure we are delivering the best experience for our clients with the onboarding of new consumer loans.</li></ul></div></div><div><div> 
 QUALIFICATIONS &amp; SKILLS:<div><div>
 Required:</div><div><ul><li>
High School/equivalent or an associate degree preferred</li></ul></div><div><ul><li>
One year banking operations experience required with customer service experience preferred</li></ul></div><div><ul><li>
One year customer service experience required with banking operations experience preferred</li></ul></div><div><ul><li>
Strong communication (written and verbal), interpersonal and customer-service skills</li></ul></div></div><div><div> 
Preferred:</div><div><ul><li>
Demonstrate excellent problem resolution skills</li></ul></div><div><ul><li>
Ability to coordinate multiple tasks simultaneously</li></ul></div><div><ul><li>
Bank operations platform experience preferred</li></ul></div><div><ul><li>
Ability to work accurately, both independently and as part of a team, with interruptions to meet deadlines</li></ul>
Additional Information<ul><li>
This position requires you to be able to work on-site in Appleton, WI in a hybrid working structure with some remote flexibility.</li></ul></div></div></div></div> 
Pay Transparency 

Thrivent&rsquo;s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $19.80 - $26.79 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important. 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits. 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent&rsquo;s plans/policies are subject to change at any time at Thrivent&rsquo;s discretion. 
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.</div>

Consumer Loan Ops Rep-Bank, Hybrid

Carrington Mortgage Services, LLC

<div>Come join our amazing team and work a hybrid schedule!
Responsible for handling assumption loan transactions and adhering to company guidelines. Perform all duties in accordance with the company&rsquo;s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The base pay is $26.44 per hour + bonus.
What you&rsquo;ll do:
<ul><li>Discuss steps involved in the assumption process with prospective and current customers.
</li><li>Manage the loan process according to current legal and company guidelines and applicable federal, state and local regulations.
</li><li>Follow up with prospective borrowers regarding documents that were submitted for review, analyze credit reports, income documents, and conduct further research as required.
</li><li>Maintain in depth knowledge of FHA and VA products in order to provide the highest levels of service for our clients.
</li><li>Maintain knowledge of Disclosing Requirements for LE and disclosure preparation.
</li><li>Adhere to all phone disclosure requirements when speaking to customers.
</li><li>Ensure loans are in compliance with Carrington guidelines, applicable state and federal regulations, and investor requirements.
</li><li>Partner with operations staff to ensure expedient process of file flow.
</li><li>Provide a high level of customer service to customer and agent during the loan process.
</li><li>Maintain relationships with Vylla agents, Concierge and title.
</li><li>Performs other duties as assigned.
</li></ul>What you&rsquo;ll need:
<ul><li>Knowledge of FHA and VA products
</li><li>Knowledge of purchase and refinance transactions
</li><li>Knowledge of Carrington policies, procedures, guidelines and organization structure
</li><li>Knowledge of Carrington&rsquo;s underwriting guidelines and investor requirements
</li><li>Knowledge of Disclosure Requirements for LE and initial disclosure packages
</li></ul>Our Company:
Carrington Mortgage Services-Retail Lending is part of The Carrington Companies. We offer a wide variety of home purchase and refinance products for government and conventional loan programs, specializing in underserved programs for borrowers with less than perfect credit and low down payment. We hope you&rsquo;ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .
What We Offer:
<ul><li>Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
</li><li>Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
</li><li>Customized training programs to help you advance your career.
</li><li>Employee referral bonuses so you&rsquo;ll get paid to help Carrington and Vylla grow.
</li><li>Educational Reimbursement.
</li><li>Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
</li></ul>EEO/AAP Employer
Carrington does not do interviews or make offers via text or chat.
#LI-CF1</div>

Coordinator, Assumption, Retail Lending

Payment 1 Financial

Are you a results-driven and people-focused leader? Would you like to work for a company that values innovative ideas and invests in your career advancement? If so, we'd love to have you join our team!Great store management is essential to any successful organization. As a Branch Manager, you will have the responsibility of overseeing the daily operations and success of a Consumer Loan Office. You will play a key role in fostering a positive work environment for employees and customers. You will also be responsible for leading a productive and efficient team, delivering excellent customer service, meeting operational objectives, achieving financial targets, and driving growth goals.At Payment 1 Financial, we believe that our team members are the driving force behind our success, and we ensure that their hard work does not go unnoticed. We are committed to providing opportunities for your career growth and ensuring you have all the necessary tools and support to set you up for long-term success!Branch Manager Responsibilities:<ul><li>Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.</li><li>Work with customers to review credit and loan eligibility while processing and preparing loan applications.</li><li>Make loan underwriting decisions to give the best options to our customers.</li><li>Provide top-tier customer service, assisting customers with questions, concerns, and products.</li><li>Ensure compliance with company policies and procedures, as well as industry regulations</li><li>Oversee account management and recovery processes while focusing on customer service to prevent loss and charge-off accounts, including collection calls.</li><li>Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.</li><li>Ensure effective teamwork and communication to meet customer needs.</li><li>Train new employees to help develop their skills and understanding of branch operations.</li><li>Educate customers on all product offerings through the cycle of their financial transactions, including our tax services.</li></ul>Employee Benefits:<ul><li>Leading industry pay</li><li>Health, dental, and vision insurance</li><li>Monthly performance-based bonuses</li><li>Paid training and mileage reimbursement</li><li>Paid holidays, sick days, and vacation time</li><li>We promote from within, encouraging upward growth</li></ul>What We Are Looking For:<ul><li>Bilingual English/Spanish a plus</li><li>Prior experience in retail, sales of the financial industry</li><li>Strong leadership and management skills, with the ability to motivate and develop employees</li><li>Excellent communication, problem-solving, and decision-making skills</li><li>The willingness to seek quality-driven solutions and embrace new ideas</li><li>Absolute team player &ndash; pitching in when needed and accepting help, too</li><li>Knowledge of computer software</li><li>A valid driver's license &amp; access to a dependable vehicle</li></ul>Learn About Us:Payment 1 Financial is not just a financial resource, but a trusted partner in Texas, New Mexico, and Oklahoma. We are dedicated to making financial management easy and convenient for our customers. Our friendly and helpful staff is committed to helping our customers achieve their financial goals and finding the best solution for them and their families.Job Type: Full-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Ability to Commute:<ul><li>Springfield, MO 65804 (Required)</li></ul>Work Location: In person

Branch Manager Consumer Finance

Credit Union Manager

Credit Union Manager UEWCO Credit Union LLC | Building 78, Entertainment City, LusailRole Overview Oversee the strategic and daily operations of our Lusail branch. You will manage the credit portfolio, drive deposit growth, and ensure the highest standards of member service and financial integrity.Key Duties<ul><li>Operations: Lead branch activities, staff, and member service workflows.</li><li>Credit Risk: Manage loan approvals and oversee the institutional risk framework.</li><li>Growth: Develop financial products and strategies to expand the member base.</li><li>Compliance: Ensure 100% adherence to QCB regulations and internal audits.</li></ul>Requirements<ul><li>Experience: 10+ years in banking/credit unions with significant leadership seniority.</li><li>Education: Degree in Finance, Banking, or Business.</li><li>Language: Professional English fluency for reporting and coordination.</li><li>Location: Building 78, Entertainment City, Lusail, Qatar.</li></ul>Job Type: Full-timePay: QAR38,000.00 per monthWork Location: In person

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