consumer loan manager

Flatgigs

<div>
 We are looking for a dynamic and results-driven
 
 Relationship Manager - Auto Loans
 
 to join our client's financial services team. The role involves managing end-to-end auto loan sales operations, nurturing relationships with dealerships and customers, and ensuring an exceptional client experience throughout the loan lifecycle.
 
 
 The ideal candidate will have hands-on experience in retail lending, a strong understanding of vehicle financing, and a proven ability to meet sales targets through proactive relationship management and market insight.
 
 
 
 
 Key Responsibilities:
 
 
 
 
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 Identify, source, and onboard new customers for auto loan financing through direct sales and dealer partnerships.
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 Develop and maintain strong relationships with automobile dealerships, brokers, and corporate clients to generate consistent business.
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 Manage the loan application process &mdash; from lead generation to document collection, credit evaluation coordination, and disbursement.
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 Achieve assigned monthly and quarterly sales targets for new loans, renewals, and cross-sell opportunities.
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 Maintain compliance with internal credit, KYC, and risk policies, ensuring high-quality customer portfolios.
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 Monitor competitor activity and provide feedback to management on market trends, pricing, and promotions.
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 Deliver excellent customer service and maintain long-term client relationships to drive repeat business.
 
 
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 </ul>
 
 
 Technical &amp; Functional Skills:
 
 
 
 
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 Strong knowledge of auto loan products, credit assessment, and documentation processes.
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 Proven sales and negotiation abilities with a customer-centric approach.
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 Excellent verbal and written communication skills in English (Arabic is a plus).
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 Proficiency in CRM systems, MS Office Suite, and digital sales tools.
 
 
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 Key Attributes:
 
 
 
 
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 Self-motivated with strong networking and business development skills.
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 Goal-oriented and able to perform under pressure.
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 Ethical, transparent, and customer-focused in all interactions.
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 Team player with the ability to collaborate across functions
 
 
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 Requirements
 
 
 
 
 
 Qualifications:
 
 
 
 
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 Bachelor's degree in Business, Finance, or a related field.
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 Minimum 3-5 years of experience in Auto Loans, Retail Banking, or Consumer Finance within the UAE or GCC market.
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 </ul>
</div>

Relationship Manager - Auto Loans

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Credit Manager-Loan Against Property.
 
 
 
 Function/ Department:
 
 Retail Underwriting.
 
 
 
 Job Purpose
 
 
 
 To assess, evaluate review and approve credit proposals as which is referred to retail credit involving LAP products. To Maintain the service level deliverables agreed with counter parts.
 
 
 Effective portfolio management including regular monitoring, early warning identifications, deferral tracking, renewals and working on appropriate account strategy in conjunction with business team in line with the banks&rsquo; risk appetite. Interpersonal relationship Management with Peers.
 
 
 
 Roles &amp; Responsibilities
 
 
 
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 Responsible for underwriting secured and unsecured proposals for loan customers as per the laid down policies &amp; procedure to honor the agreed SLAs and manage area business volumes.
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 Supervise a team of credit underwriters and provide guidelines.
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 Conduct personal discussion with customers to establish credit worthiness.
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 Control and contain front-end delinquencies by calling up customer on first presentation.
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 Making sure completion of credit/KYC documents and verification- telephonic, field &amp; collateral visits.
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 Coordinate with sales to achieve targets and ensure SLAs are met.
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 Ensuring credit policy adherence to the accepted standards.
 
 
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 </ul>
 
 Education Qualification
 
 
 
 Graduation: Any.
 
 
 Post-graduation: Any.
 
 
 
 Experience:
 
 2+ years of experience in credit.
</div>

Credit Manager-Loan Against Property

Finmart Financial Services LLC

Sales Strategy & Business DevelopmentDevelop and implement monthly, quarterly, and annual sales plans for personal loans.Set sales targets for the team and monitor progress against KPIs. Identify potential customer segments and explore new business opportunities.Collaborate with marketing to design campaigns that generate qualified leads.Conduct competitor analysis and recommend strategies for market positioning.Team Leadership & ManagementRecruit, train, and develop a high-performing sales team (targeted team strength to be 100+ employees) Conduct daily/weekly sales meetings to review targets, pipeline, and challenges. Provide coaching and mentoring to improve selling techniques, objection handling, and compliance awareness.Manage performance appraisals, incentive structures, and disciplinary actions where required.Ensure a culture of accountability, teamwork, and customer-centric service.Customer Acquisition & Relationship ManagementDrive lead generation activities including branch walk-ins, digital channels, referrals, and partnerships.Oversee the sales process from prospecting to loan disbursement. Maintain relationships with high-value customers and institutional partners.Ensure prompt resolution of customer queries and complaints.Portfolio & Credit Quality Management Ensure all loan applications meet company credit policies and regulatory requirements. Review loan files for accuracy and completeness before submission to credit teams. Maintain acceptable portfolio quality by implementing proactive risk controls. Track and report loan disbursement volumes vs. target achievement.Compliance & Governance Ensure 100% compliance with internal policies, audit requirements, and central bank regulations.Train the sales team on KYC, AML, and responsible lending practices.Maintain accurate documentation and timely submission of MIS reports. Implement ethical selling practices with no misrepresentation of loan terms.Reporting & Performance TrackingPrepare and submit daily, weekly, and monthly sales performance reports.Track productivity per sales officer, conversion ratios, and lead-to-loan cycles. Present sales performance and portfolio health updates to senior management. Recommend process improvements and new initiatives for efficiency.<h2>Key Performance Indicators (KPIs)</h2>Achievement of monthly/quarterly personal loan sales targets.Growth in customer acquisition and loan disbursement volumes.Customer satisfaction and retention. Team productivity and attrition rate.<h2>Competencies</h2> Sales & target orientation Leadership & team management Customer relationship managementAnalytical & problem-solving skillsMarket awareness & business acumen

Sales Manager - Personal Loans

HDB Financial Services Ltd.

<div>
 
 Job Role
 
 
 
 Key functions will be:
 
 
 Interact regularly Sales Managers to set targets &amp; achieve required sales for Auto Loan.
 
 
 Make joint calls with sales team, if required.
 
 
 Provide inputs to develop marketing strategies and marketing support to Sales Staff.
 
 
 Driving Sales Processes.
 
 
 Managing Credit process and responsible for evaluating audit scores.
 
 
 Responsible for collection efficiency and co-ordination for process maintenance.
 
 
 Ensure the flow of accurate and complete information for customer proposals.
 
 
 Ensure processes within the &ldquo;steps-of-sale&rdquo; are managed effectively and efficiently
 
 
 Provide market intelligence in term of business, product &amp; proposal.
 
 
 Demonstrate consistency and maturity in sales forecasting processes
 
 
 Ensure all reports are consistent in quality: accurate, complete and on time
 
 
 Achievement of targets: penetration and cross sell.
 
 
 To lead the team to meet the business targets of revenue and profitability of the branches under Area.
 
 
 Responsible for controlling early delinquency.
 
 
 Monitoring performance of Branches in terms of key drivers
 
 
 
 Key Responsibilities
 
 
 
 Responsible for smooth flow of process relating to Auto loan.
 
 
 Understanding &amp; management of Credit Risk, Pricing and Risk measurements
</div>

Area Manager - Auto Loans

Astra Tech

<div>
 
 
 
 Role Summary
 
 
 
 
 
 
 
 We are seeking a Product Head - Loan Management System to lead the strategy, design, and delivery of the middleware layer that powers our financial ecosystem.
 
 
 This role is pivotal in ensuring seamless, secure, and scalable connectivity between our core systems &mdash; including loan management systems (LMS), payment gateways, risk engines, and third-party platforms. You will drive the product vision and roadmap for middleware services, overseeing API frameworks, data exchange standards, and integration architectures that enable smooth interaction across all internal and external systems. As the bridge between product, engineering, and business teams, you will ensure that every integration aligns with enterprise goals, compliance mandates, and operational excellence.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
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 Product Strategy &amp; Roadmap:
 
 Define and own the middleware product vision, multi-year roadmap, and modernization strategy. Enable scalable integration across lending, payments, and credit platforms through robust API and microservices frameworks.
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 Platform Design &amp; Development:
 
 Oversee design and delivery of integration services, data pipelines, and message queues connecting core systems (e.g., loan origination &rarr; LMS &rarr; risk engine &rarr; payment gateway).
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 Ensure high-volume, low-latency communication that meets regulatory uptime and SLA standards. Lead technical discussions with vendors and partners such as
 
 
 FintechOS, Camunda, FinnOne, AECB, and M2P.
 
 
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 Governance &amp; Team Leadership:
 
 Build and mentor a specialized team of product managers, solution architects, and integration engineers. Establish standards for API documentation, observability (Grafana/Kibana), version control, and release management. Implement robust governance frameworks for API lifecycle, access control, and change management.
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 Security, Compliance &amp; Quality:
 
 
 
 Ensure all middleware services comply with CBUAE, AECB,
 
 
 
 
 and data protection regulations. Implement encryption, tokenization, and logging standards to safeguard customer and transaction data. Collaborate with Risk and Data teams to enforce auditability, lineage tracking, and recovery mechanisms.
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 Stakeholder Management:
 
 Partner with Product, Risk, Operations, and external vendors to translate business requirements into API-based workflows. Present middleware performance metrics, uptime dashboards, and roadmap progress to executive leadership.
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 </ul>
 
 
 
 
 
 
 Key Requirements
 
 
 
 
 
 
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 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or a related discipline. PMP, Agile Product Owner, or TOGAF certification preferred.
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 Experience:
 
 10+ years of experience in product management, middleware architecture, or system integration &mdash; ideally in fintech, banking, or lending environments.
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 Proven experience managing API gateways, microservices, and integration platforms.
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 Hands-on expertise with Azure Service Bus, Kafka, RabbitMQ, REST/GraphQL APIs, Camunda, Kubernetes, and CI/CD pipelines (e.g., GitLab).
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 Strong understanding of lending systems, payment gateways, risk engines, and credit bureau integrations.
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 Demonstrated success leading cross-functional product and engineering teams.
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 Deep knowledge of integration patterns (event-driven, synchronous/asynchronous).
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 Strong understanding of regulatory and data privacy frameworks in financial services.
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 Excellent communication and documentation abilities.
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 Strategic thinker with the ability to balance scalability, compliance, and business value.
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 Analytical mindset with experience in API design and performance optimization.
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 </ul>
 
 
</div>

Product Head - Loan Management System

First Abu Dhabi Bank

Job Title Channel Sales Manager Consumer Banking (Loans and Cards) First Abu Dhabi Bank (FAB) Dubai, UAE Job Description Channel Sales Manager Consumer Banking (Loans and Cards) First Abu Dhabi Bank (FAB) Dubai, UAE Position Overview First Abu Dhabi Bank (FAB), the UAE s #1 bank and one of the most prestigious financial institutions in the region, is seeking a **Channel Sales Manager Consumer Banking** to oversee multi-channel loan and credit card sales operations in Dubai. This role requires a results-driven professional with strong leadership, vendor management, and analytical capabilities to drive sales performance, ensure compliance, and optimize customer experience across third-party and direct sales channels. Job Details Country: UAE City: Dubai Industry: Banking Function: Sales Management Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities Sales and Channel Oversight * Supervise and support multiple sales channels and vendor partners responsible for personal loan and credit card sales. * Review daily and monthly sales reports to identify performance trends, growth opportunities, and operational risks. * Guide vendor sales teams on FAB products, pricing, compliance, and customer experience standards. * Collaborate with internal teams (Credit, Product, Policy, Risk, and Contact Centre) to align business goals and maintain consistency in customer delivery. * Develop and implement sales strategies to achieve targets across all channel partners in line with FAB s strategic direction. * Monitor channel KPIs, conversion rates, and portfolio performance to ensure sustainable revenue growth. Training and Development * Conduct monthly training programs for vendor sales staff to strengthen product knowledge, compliance understanding, and selling skills. * Introduce a structured rewards and recognition program to drive motivation and high performance among sales teams. * Conduct periodic mystery shopping and quality audits to ensure adherence to FAB s service and sourcing standards. Process Improvement and Compliance * Work closely with the Vendor Management Team to ensure contracts are current, compliant, and aligned with FAB s governance framework. * Collaborate with product and process owners to update Standard Operating Procedures (SOPs) for loans and cards. * Ensure full compliance with UAE Central Bank regulations, internal policies, and consumer banking standards. * Identify areas for process optimization and continuous improvement to enhance sales efficiency and customer satisfaction. * Manage risk assessment and control initiatives across all vendor operations. Reporting and Performance Analytics * Prepare detailed monthly reports highlighting channel performance, risk exposure, and improvement recommendations. * Track KPIs related to project management, compliance, sales growth, and customer feedback. * Ensure transparent communication with senior management on key performance metrics and strategic developments. Customer Experience Enhancement * Partner with vendors to deliver seamless customer experiences through quality sourcing, timely responses, and service excellence. * Implement feedback mechanisms to measure and improve customer satisfaction levels. * Strengthen cross-functional relationships to ensure consistent end-to-end customer support. Ideal Profile * Bachelor s degree in Business Administration, Finance, Banking, or a related discipline. * Minimum of 5 years of experience in consumer banking, with at least 2 years in a managerial or supervisory capacity. * Proven track record in managing third-party sales channels or vendor-based operations. * Strong understanding of personal loan and credit card products. * Excellent analytical, leadership, and communication skills. * Proficiency in project management and report analysis. * Solid understanding of UAE banking regulations and compliance frameworks. * Highly organized, self-motivated, and capable of working in a fast-paced, target-driven environment. Skills Set * Channel sales and vendor management * Consumer banking (Loans and Cards) * Performance monitoring and reporting * Regulatory compliance and process control * Staff training and motivation programs * Project and risk management * Customer experience improvement

Channel Sales Manager Consumer Banking

Tower Loan

<div>3,500.00 Sign-On Bonus
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
Manager Trainee
At Tower Loan, we&rsquo;re committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles. In just 10-12 months, you&rsquo;ll gain hands-on experience in customer service, sales, financial management, and branch operations&mdash;all while earning competitive pay and performance-based incentives.
If you're looking for a company that values your growth and offers a clear path to leadership, Tower Loan is the place for you!
In the Role<ul><li>
Become proficient in customer service, sales, marketing, finance, and operations.</li><li>
Develop long-term customer relationships by listening to customer needs and recommending the best service.</li><li>
Offer optional products to serve new and existing customers best.</li><li>
Contact customers regarding payment reminders and arrangements.</li><li>
Assist Manager in exceeding established office goals.</li><li>
Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.</li><li>
Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.</li><li>
Perform all other duties as assigned.</li></ul>
Required<ul><li>
High School Diploma or GED</li><li>
Willingness to relocate upon promotion into management</li><li>
Must have a valid driver&rsquo;s license and reliable vehicle</li></ul>
Preferred<ul><li>
Sales, Collections, or Customer Service experience</li></ul>
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:<ul><li>
Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance</li><li>
Up to 3% 401(k) Match</li><li>
Paid Time Off (16 days per year after one full year, cash back for unused time)</li><li>
Paid Holidays</li><li>
Annual Raises and Performance Bonuses</li><li>
Monthly Incentive and Employee Referral Bonuses</li><li>
Participation in Charitable Campaigns</li></ul>
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!</div>

Manager Trainee

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