consumer loan manager

World Business Lenders, LLC

<div>About World Business Lenders (www.wbl.com)
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL services its loan portfolio and loan portfolios for third parties, specializing in the management of non-performing loan pools and REO.
WBL is a U.S.-based company with a 100% remote workforce.
This is a remote Contract/Consultant position.
Working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday.
The job requires excellent oral and written command of the English language.
Resumes must be submitted in English.
Responsibilities:<ul>
<li>Manage the Loan Administration department</li>
<li>Ensure the accuracy and completeness of loan records within the Loan Administration system. This includes supervising data entry, reconciliation of payments, ACH submissions, managing migrations and conversions, managing loan fundings, payment processing, provide information and reports to all associated departments and the uploading of payment schedules.</li>
<li>Coordinate and respond to internal and external requests for loan-related documentation, such as payoff letters, payment histories, and performance status reports. Coordinate Loan Resolutions with Asset Resolution department.</li>
<li>Lead the preparation and approval process for loan amendments, ensuring compliance with company policies and regulations.</li>
<li>Perform and oversee daily audits of loan records to maintain data integrity and identify any discrepancies.</li>
<li>Develop and maintain processes to minimize credit and operational risks including insurance and legal documentation.
</li><li>Analyze current workflows and recommend process improvements to increase efficiency and reduce errors.</li>
<li>Assist in preparation of investment &amp; management reports.</li>
<li>Collaborate with IT or software providers to optimize loan administration platforms.</li>
<li>Generate reports on loan performance, servicing metrics, and departmental KPIs.</li>
<li>Keep up to date on collateral values, interest rates, provide reports on request .</li>
<li>Other projects and duties as assigned.</li>
</ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree or equivalent in Econometrics highly preferable, alternatively Finance, Mathematics, Economics, Data Modeling Sciences or a related field acceptatble.</li>
<li>Previous experience in loan servicing, processing, or loan administration desirable.</li>
<li>Previous data management experience required.</li>
<li>Solid knowledge of the principles of general business, finance, accounting, quantitative analysis and finance.</li>
<li>Strong knowledge of loan products, lending practices, and regulatory requirements.</li>
<li>Experience in consumer, commercial, or mortgage lending is a plus.</li>
<li>Competent in MS Excel and in other MS Office Applications</li>
<li>Excellent leadership, communication, and problem-solving skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Previous SQL, is a big plus.</li>
<li>You must have your own laptop or desktop to use (the company does not supply equipment)</li>
<li>Excellent English fluency, both written and verbal
</li></ul>Benefits<ul>
<li>CONTRACT/CONSULTANCY POSITION</li>
<li>PTO Available</li>
<li>USD salary
</li><li>100% Work from home</li></ul></div>

2025 September - Loan Servicing Manager

Soar Impex llp

Job Title: Loan Process ManagerLocation: SanpadaDepartment: Finance / LoanReports To: DirectorJob Summary:The Loan Process Manager will be responsible for overseeing and managing the end-to-end loan processing operations. This includes application review, documentation, verification, coordination with customers and financial institutions, and ensuring timely loan disbursement. The role requires strong analytical, organizational, and communication skills to ensure smooth and efficient processing with high accuracy and compliance.Key Responsibilities:<ul><li>Manage and monitor the entire loan process from application to disbursement.</li><li>Review and verify loan documents for accuracy, completeness, and compliance with company policies.</li><li>Coordinate with sales, underwriting, credit, and legal teams for approval and sanction.</li><li>Communicate with clients to collect required documents and resolve queries.</li><li>Maintain and track loan files, ensuring proper documentation and record-keeping.</li><li>Ensure compliance with all regulatory requirements and internal policies.</li><li>Generate periodic MIS reports for management review.</li><li>Identify process gaps and implement improvements for faster and error-free processing.</li><li>Train and supervise loan officers or processing staff as required.</li><li>Maintain excellent relationships with banks, NBFCs, and channel partners.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field.</li><li>3&ndash;7 years of experience in loan processing, banking operations, or credit administration.</li><li>Sound knowledge of various loan products (home loan, personal loan, business loan, etc.).</li><li>Strong attention to detail and organizational skills.</li><li>Excellent communication and client-handling abilities.</li><li>Proficiency in MS Office and loan management software/CRM tools.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Preferred Qualifications:<ul><li>MBA or Postgraduate degree in Finance or Banking.</li><li>Experience in managing a team of loan officers or processors.</li><li>Knowledge of regulatory norms (RBI, NBFC compliance, KYC norms, etc.).</li></ul>Job Types: Full-time, PermanentPay: &#8377;35,000.00 - &#8377;50,000.00 per month

Loan Process Manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Role/Job Title:
 
 Relationship Manager-Gold Loan
 
 
 
 Function/ Department:
 
 Rural Banking
 
 
 
 Job Purpose
 
 
 
 The role entails building, developing and deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Build the Gold loan Asset book to ensure scale and quality in the branch.
 </li>
 <li>
 Maintain pristine portfolio quality across all buckets.
 </li>
 <li>
 Ensure Gold loan canvassers productivity of Rs 10 Lakhs.
 </li>
 <li>
 Identification of Gold loan Canvassers. Marketing activities across branch catchments.
 
 
 </li>
 </ul>
 
 Education Qualifications
 
 
 
 
 Graduation:
 
 BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate.
 
 
 
 Experience:
 
 2 to 5 years of relevant experience.
</div>

Relationship Manager-Gold Loan

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/Job Title:
 
 Relationship Manager-Home loan
 
 
 
 Function/ Department:
 
 Rural Banking
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 To deliver a high-quality client service and customer retention.
 </li>
 <li>
 Enhance product sales and new client acquisition.
 
 
 </li>
 </ul>
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Creating sales opportunities for self and team members.
 </li>
 <li>
 Acquisition: focus on lending to new customers, championing the purpose of building a large home loan book with high yield.
 </li>
 <li>
 Book Quality: maintaining portfolio quality.
 </li>
 <li>
 Maintain highest standards of Customer Service and Compliance.
 </li>
 <li>
 Adopt and promote Digital.
 </li>
 <li>
 Groom and mentor team.
 </li>
 <li>
 Building and relationship with colleagues in other business verticals for X Sell opportunities.
 
 
 </li>
 </ul>
 
 Managerial &amp; Leadership Responsibilities.
 
 
 
 <ul>
 <li>
 Manage and groom team effectively. Training and mentoring the team members.
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate.
 
 
 
 Experience:
 
 2 to 5 years of relevant experience.
</div>

Relationship Manager-Home Loan

<div>
 
 Job Requirements
 
 
 
 
 Job Title &ndash;
 
 Debt Manager- Flows- 2 Wheeler Loan
 
 
 
 Function
 
 &ndash; Collections
 
 
 
 Job Purpose
 
 
 
 The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Responsible for managing and undertaking collections process for debts that have been assigned
 </li>
 <li>
 Regularly track the portfolio for specific buckets for the assigned area
 </li>
 <li>
 Track &amp; control the delinquency of the area, Bucket-wise &amp; DPD wise and focus on non-starters
 </li>
 <li>
 Responsible to allocate and achieve targets from agencies/ in house team
 </li>
 <li>
 Regularly follow up with the default customers
 </li>
 <li>
 Ensuring adherence to collection process and legal guidelines
 </li>
 <li>
 Tracing out absconded default customers and initiate recovery process
 </li>
 <li>
 Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases
 </li>
 <li>
 Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly &amp; monthly basis
 
 
 </li>
 </ul>
 &shy;&shy;
 
 
 
 Educational Qualifications
 
 
 
 Graduate &ndash; Any
 
 
 Post Graduate &ndash; MBA, PGDM
 
 
 
 Experience:
 
 Minimum of 3 or more years of experience in collections.
</div>

Debt Manager-Flows-2 Wheeler Loan

Regional Finance

<div>Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job purpose
The Floating Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&amp;L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Floating Manager will perform in accordance with RMC&rsquo;s Mission, Vision and Shared Values.
Duties and responsibilities<ul><li>
Manages and inspires team members to perform to their full potential, thus driving branch profitability.</li><li>
Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.</li><li>
Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.</li><li>
Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.</li><li>
Establish and build customer relationships through delivering exceptional service.</li><li>
Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.</li><li>
Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.</li><li>
Works with Recruiting and District Supervisors to address branch staffing needs.</li><li>
Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.</li><li>
Oversees the following duties including but not limited to:<ul><li>
Approves and closes loans, as necessary.</li><li>
Works with past-due customers by developing a plan for resolution.</li><li>
Delegates all collection activity on a daily basis and follows up to ensure completion.</li><li>
Process insurance claims for customers. Maintains proper insurance claims records and reports.</li><li>
Telephones and sends collection material to past-due customers, as needed.</li><li>
Accepts and posts payments.</li><li>
Processes and reviews loan documentation.</li><li>
Answers telephone, as needed.</li><li>
Completes month-end reporting.</li><li>
Approves branch expenses.</li><li>
Signs checks for branch expenses, loans and money remittances.</li><li>
Approves all supply requisitions.</li><li>
Verifies cash by balancing cash drawers and maintaining cash count record.</li><li>
Other duties as assigned by leadership.</li></ul></li></ul>
Minimum Qualifications<ul><li>
High School Diploma or Equivalent</li><li>
2 years of management experience or completion of required Management Trainee program.</li><li>
Valid Driver&rsquo;s License and access to a dependable automobile with liability insurance coverage.</li><li>
Must pass drug screen, criminal and credit background checks.</li></ul>
Preferred Qualifications<ul><li>
1+ years of Consumer Finance experience.</li><li>
College degree a plus.</li><li>
Willingness to relocate for career advancement.</li></ul>
Critical Competencies<ul><li>
Demonstrated passion for customer service.</li><li>
Excellent written and verbal communication skills.</li><li>
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.</li><li>
Thrives in a pay for performance atmosphere.</li><li>
Proven ability to multi-task.</li><li>
High degree of integrity.</li><li>
Confidence.</li><li>
Sales mentality.</li><li>
Adaptable to an ever-changing environment.</li><li>
Desire for career advancement.</li><li>
Problem solving skills.</li><li>
Empowers others.</li><li>
Emotional Intelligence.</li><li>
Conflict Management skills.</li></ul>
Working conditions
This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Floating Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (&ldquo;Protected Characteristics&rdquo;). Regional&rsquo;s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.</div>

Floating Branch Manager

Justice Federal Credit Union

<div>Justice Federal Credit Union has been designated as a Best Credit Union to Work For by American Banker, for four years in a row, and is now among the Best Places to Work for Women in 2025!
We are seeking member-driven, collaborative candidates with a growth mindset for the position of Consumer Loan Processor.
This role is responsible for the accurate, efficient, and timely processing of loans and disbursing the consumer loan documentation within Justice Federal&rsquo;s lending guidelines. 
Key Job Functions:<ul><li>
Manages assigned pipeline of consumer loan applications (est. 40+ loans)</li><li>
Prepares loan packages for underwriting within provided timelines.</li><li>
Counsels members on appropriate lending products and actively cross-sells to meet goals.</li><li>
Obtains additional documentation and/or information when required by the Underwriter to complete the loan package.</li><li>
Disburses loans according to the underwriting guidelines and/or instructions.</li></ul> 
Required Skills and Experience:<ul><li>
Three to five years of similar or related experience.</li></ul><ul><li>
A two-year college degree, or completion of specialized certification or licensing, or completion of specialized training courses conducted by vendors. Additional experience as a substitution for a degree may be considered.</li><li>
Proven experience in a Consumer Lending Processor or similar role within the financial industry.
</li><li>Must be able to push, pull, or lift up to 50 lbs., as needed, and requires extended periods of sitting and/or standing and to be able to use PC, copier, scanner, fax, etc.</li></ul> 
Employee Benefits Include:<ul><li>
Voluntary Life Insurance</li><li>
Volunteer Time Off (VTO)</li><li>
Flexible Spending Accounts</li><li>
12 Paid Holidays (includes Birthday)</li><li>
Generous Paid Time Off Policy (PTO)</li><li>
Medical (with HRA) / Dental / Vision Insurance</li><li>
Annual Corporate Bonus (based on organizational goals)</li><li>
Retirement Savings Plans with 6% Employer Match (fully vested on day one)</li><li>
Company-Paid Benefits Including Basic Life Insurance, Disability Insurance, and Financial Wellness</li><li>
And more!</li></ul> 
Justice Federal does not provide Visa sponsorship to employees or candidates.
Compensation ranges are based on market data that enables Justice Federal Credit Union to remain competitive with other credit unions of similar asset size.
Submitted applications for this position are kept on file while this position is open. Candidates wishing to be considered for other vacancies must submit a separate application for each vacancy for which they would like to be considered.
Employment offers are extended within the compensation range of the position; and are commensurate with candidate experience, knowledge, and geographic location.
Disclaimer: Justice Federal reserves the right to fill this role at a higher/lower grade level based on candidate experience and/or business need.
Equal Opportunity/Affirmative Action employer. This company considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.</div>

Consumer Lending Processor II

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