consumer loan officer

First Abu Dhabi Bank

<b><br>Job Title<br>Customer Retention and Loan Processing Officer   Dubai, UAE<br>Job Description<br>Customer Retention and Loan Processing Officer   Dubai, UAE<br> <br>Role Summary</b><br>First Abu Dhabi Bank (FAB) is seeking a dedicated Customer Retention and Loan Processing Officer to manage loan documentation, customer interactions, and application processing. This Dubai-based role involves supporting loan settlements, conducting document verification, submitting applications, and enhancing customer retention through effective engagement and service delivery.<br> <b><br>Job Details<br>Location: United Arab Emirates<br>Location: Dubai<br>Industry: Banking / Mortgage Professionals<br>Function: Customer Service<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full-time<br> <br>What You ll Do<br></b> <br>* Collect, verify, and process customer documents with precision and compliance<br>* Review originals, validate authenticity, and apply required certifications<br>* Manage DD settlements for competitor acquisitions and input applications into CAS and LMS<br>* Explain loan features and approvals to customers, including interest, bullet loans, and terms<br>* Upload documents into the Document Management System (DMS) and log case progress into MIS<br>* Provide daily, weekly, and monthly status reports to management<br>* Coordinate with internal teams to ensure timely case disbursement<br>* Identify retention opportunities and escalate concerns or competitor insights<br>* Ensure safe custody of originals and flag any unethical behavior to management<br>* Assist customers at branch or retention center, guiding them in filling forms and understanding offerings<br>* Comply with all policies and maintain service quality standards<br>* Support other team members when needed and provide administrative assistance<br> <br><b>Ideal Profile<br></b> <br>* Bachelor s degree required<br>* 1 2 years of experience in banking or similar financial services role<br>* Proficient in UAE banking systems, document compliance, and product features<br>* Excellent negotiation and customer service skills<br>* Able to perform basic financial screening and client profiling<br>* Collaborative, organized, and attentive to operational detail<br>* Strong interpersonal and reporting capabilities<br>* Knowledge of campaign handling, loan structures, and digital banking tools<br>

Customer Retention and Loan Processing Officer

Franklin Loan Center

<p>Franklin Loan Center's branch location in Rancho Cucamonga, CA seeks NMLS CA licensed residential Mortgage Loan Officers that are purchased-focused. You may work remotely from your home but also available to meet with borrowers at any of our California branch locations as needed. Individual compensation is commission-based, and we offer a lucrative generous compensation plan.</p><p><b>Are You:</b></p><p>A NMLS licensed Mortgage Loan Officer who is ready to scale from 0&ndash;1 monthly closings to 5+ per month?</p><p><b>Do You Have:</b></p><ul><li>An active NMLS MLO license (in good standing)</li><li>Current fundings of 0&ndash;3 purchase loans per month</li><li>A strong desire to double (or triple) your production. It's possible in today's market!</li><li>Outstanding service-oriented communication &amp; follow-up skills</li></ul><p><b>The Ideal Candidate:</b></p><ul><li>Wants a lead-driven system to hit 5+ closings per month consistently</li><li>Desires purchase-focused mortgage loans (we&rsquo;ll help you dominate refi's later)</li><li>Must be friendly, coachable, dedicated and hardworking</li></ul><p><b>What Franklin Provides:</b></p><p>We are a high-growth residential mortgage lender aggressively expanding our purchase-money pipeline and we want to help you take care of pre-qualified agent referral leads delivered daily by:</p><ul><li>Daily coaching and accountability</li><li>Program-matched Realtor introductions</li><li>AI based programs designed to grow your Realtor Database</li><li>In-house processing, underwriting, and closing support</li><li>Marketing &amp; CRM tools to convert and track every lead</li><li>Dedicated purchase-focused training and mentorship</li></ul><p><b>Why Join Us:</b></p><p>Top performers last quarter averaged <b>7.3 fundings per month</b> using our leads + system.</p><p>Franklin Loan Center is a well-known and respected independent mortgage banker and employer in Palm Desert, the entire Coachella Valley and state of California and beyond. We have proudly served our borrowers for over 35 years, and we currently operate in 29 states. Our in-house operations&mdash;from processing and underwriting to docs and funding ensure a seamless loan process. Our modern tech platforms and broad product offerings (conventional, non-conventional, and non-QM loans) allow us to provide tailored solutions with speed and precision.</p><p>At Franklin, &ldquo;we treat your loan like it's our own&trade;&rdquo;</p><p>Franklin Loan Center is an Equal Opportunity Employer</p><p>Principles Only</p><p>Job Type: Full-time</p><p>Pay: $600.00 - $150,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>Work from home</li></ul><p>Application Question(s):</p><ul><li>Are you able to meet borrowers at one of our California branch office locations as needed?</li></ul><p>License/Certification:</p><ul><li>active DFPI and/or DRE MLO license under NMLS (Required)</li></ul><p>Work Location: Remote</p>

Mortgage Loan Officers

Navy Federal Credit Union

<div><p><b>Overview</b>
</p><p>To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.</p><p><b>
Responsibilities</b>
</p><ul><li>Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit)</li><li>
Determine and advise members on approved loan conditions and documentation requirements</li><li>
Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.)</li><li>
Maintain contact with the member, Realtor and/or seller during the entire loan process</li><li>
Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations</li><li>
Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends)</li><li>
Request and obtain documentation needed and forward to Mortgage Processor</li><li>
Respond to inquiries about mortgage applications, processing status, problems and concerns</li><li>
Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events</li><li>
Take first mortgage loan applications via face-to-face interview, mail and telephone</li><li>
Resolve or arrange for resolution of operational/processing issues, inquiries and complaints</li><li>
Respond to inquiries and resolve any issues concerning the processing of applications</li><li>
Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required</li><li>
Perform other duties as assigned</li></ul><p><b>
Qualifications</b>
</p><ul><li>Ability to work effectively and efficiently with automated systems</li><li>
Familiarity with accounting, credit, and/or lending principles and techniques</li><li>
Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution</li><li>
Exposure to lending application and approval process</li><li>
Familiarity with mortgage lending concepts and principles</li><li>
Familiarity with banking/financial industry standards and practices</li><li>
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks</li><li>
Effective database and presentation software skills</li><li>
Effective skill performing mathematical calculations and working accurately with numbers</li><li>
Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty</li><li>
Effective skill in comprehending, analyzing, applying and communicating complex written legal documents</li><li>
Effective skill speaking and/or presenting in front of groups in a professional setting</li><li>
Effective word processing and spreadsheet software skills</li></ul><p><b>
Desired Qualification(s)</b></p><ul><li>
Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems</li><li>
Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations</li><li>
Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs</li></ul><p><b>
Hours:</b> Monday - Friday, 8:00AM - 4:30PM</p><p><b>
Location: </b>1300 E. 9th Street, Ste 1815, Cleveland, OH 44114 | 5455 Rings Rd Dublin, OH 43017</p><p><b><br>
About Us</b>
</p>Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.<p><br>
</p>Our approach to careers is simple yet powerful: Make our mission your passion.<p></p><ul><li><br>
<i>Fortune</i> 100 Best Companies to Work For 2025</li></ul><p></p><ul><li><br>
Yello and WayUp Top 100 Internship Programs</li></ul><p></p><ul><li><br>
Computerworld&reg; Best Places to Work in IT</li></ul><p></p><ul><li><br>
Newsweek Most Loved Workplaces</li></ul><p></p><ul><li><br>
<i>Fortune</i> Best Workplaces for Women &trade; 2024</li></ul><p></p><ul><li><br>
2025 PEOPLE&reg; Companies That Care</li></ul><p></p><ul><li><br>
Newsweek Most Trustworthy Companies in America</li></ul><p></p><ul><li><br>
Military Times 2024 Best for Vets Employers</li></ul><p></p><ul><li><br>
Best Companies for Latinos to Work for 2025</li></ul><p></p><ul><li><br>
Forbes&reg; 2025 America's Best Large Employers</li></ul><p></p><ul><li><br>
Forbes&reg; 2025 America's Best Employers for New Grads</li></ul><p></p><ul><li><br>
Forbes&reg; 2025 America's Best Employers for Tech Workers</li></ul><p></p><ul><li><br>
2025 RippleMatch Campus Forward Award Winner for Overall Excellence</li></ul><p></p><ul><li><br>
Military.com Top Military Spouse Employers 2025</li></ul><p></p><ul><li><br>
2025 Handshake Early Talent Award</li></ul><br>
<p></p>
From <i>Fortune</i>. &copy;2025 <i>Fortune</i> Media IP Limited. All rights reserved. Used under license. <i>Fortune</i> and <i>Fortune</i> Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.<p></p><b><br>
Equal Employment Opportunity:</b> All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.<p></p><b><br>
Disclaimers:</b> Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team&rsquo;s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.<p></p><b><br>
Protect Yourself from Job Scams:</b> Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.<p></p><b><br>
Bank Secrecy Act:</b> Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</div>

Mortgage Loan Officer I (Purchase Loan Officer)

AmeriCU Credit Union

<div><div><b>Mortgage Loan Officer - External Mortgage Sales</b></div>
<div>Sign on Bonus!</div>
<div>Location: Plattsburgh, NY</div>
<div><div><div>Base Rate compensation structure:</div>
<div>First 180 days: $25.00/hour +commissions total earning potential of $100,000+ annually as long as performance expectations are met.</div>
<div>Thereafter: commissions only</div>
</div>
</div><div></div><div><div><b>Who Are We?</b></div>
<div>AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond.<b> For 75 years we have been committed to our members, our employees, and our communities.</b> In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!</div>
<div></div><div><div><b>The Position:</b></div>
<div>AmeriCU Credit Union is in search of a <b>Mortgage Loan Officer</b> who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a <b>Mortgage Loan Officer</b>, you will work with the membership and collaboratively with the Mortgage Sales team to provide our members with the right products &amp; services to meet their needs. A <b>Mortgage Loan Officer</b> should provide exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and state compliance policies and adhering to Home Mortgage Disclosure Act (HDMA) guidelines.</div>
<div></div><div><b>Key </b><b>responsibilities</b><b> </b><b>include</b><b>:</b></div>
<div><h3 class="jobSectionHeader"><b>Business Development &amp; Networking</b></h3>
<ul><li>Proactively conduct outside sales calls to generate new business opportunities.</li>
<li>Build and maintain relationships with realtors, builders, developers, and consumer networking groups.</li>
<li>Personally engage with referral sources through meetings, community events, and business functions.</li>
<li>Cultivate and sustain recurring referral channels to support ongoing mortgage loan production and meet established performance goals.</li>
</ul><h3 class="jobSectionHeader"><b>Member Consultation &amp; Service</b></h3>
<ul><li>Consult with members to identify mortgage solutions that best fit their financial needs.</li>
<li>Deliver expert guidance and exceptional service to both current and prospective members seeking residential mortgage information.</li>
</ul><h3 class="jobSectionHeader"><b>Loan Application &amp; Credit Assessment</b></h3>
<ul><li>Interview applicants to gather detailed financial information, including income, goals, and credit history, to assess loan eligibility.</li>
<li>Analyze financial and credit data to determine creditworthiness.</li>
<li>Accurately enter application details into point-of-sale origination software.</li>
<li>Guide members through the application process, addressing questions and providing counseling on available mortgage programs.</li>
<li>Request and collect any additional documentation needed to complete the loan application package prior to processing.</li>
</ul>
</div></div></div><div></div><div><div><b>Come grow with us!</b></div>
<div>Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:</div>
<div></div><div>Competitive rates on our Medical, Dental and Vision plans</div>
<div>Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU&rsquo;s High Deductible Health plans</div>
<div>Paid Holidays</div>
<div>Paid Time off &ndash; Vacation, Personal or Sick and Birthday</div>
<div>Employee Appreciation Events</div>
<div>401(k) Matching after 1 year of employment</div>
<div>Employee Assistance Program</div>
<div>Tuition Reimbursement for Full-time employees after 1 year of employment</div>
<div>Life Insurance &amp; Accidental Death &amp; Dismemberment Insurance, free to all Full-time employees</div>
<div>Enhanced Short Term Disability &ndash; at no cost to you!</div>
<div></div><div><b>Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!</b></div>
<div>https://www.americu.org/in-our-community/</div>
<div>https://www.americu.org/why-americu/</div></div></div>

Mortgage Loan Officer

Central Pacific Bank (HI)

<div><p><b><i>Position Function:</i></b></p><p>
Book consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans. Maintain accounts, reconciling the G/L, etc. Booking complexity increases by Specialist level.</p><p>
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a &ldquo;Voyaging Spirit&rdquo; and being &ldquo;Positively Ohana&rdquo;. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.</p><p></p><p><b><i><br>
Primary Accountabilities:</i></b></p><ul><li>
Book all consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans, modifications, renewals and draw request onto the FISERV system. This includes an ability to interpret loan information from various forms, including loan recommendations, consumer loan approval form, and residential mortgage documents.</li><li>
Monitors, updates and maintains tickler reports on FISERV.</li><li>
Process HELC teaser rates and CD rate changes.</li><li>
Enter on-line file maintenance (i.e. grade changes, officer changes, rate changes, memos and ticklers) on FISERV.</li><li>
Reconcile various GL accounts used for clearing booking entries.</li><li>
Updates and maintains UCC filings. Prepare UCC continuations.</li><li>
Re-amortize, send letters and update payment schedules for MCM/BBR rates and SBA loans.</li></ul><p></p><p><b><i><br>
Minimum Qualifications:</i></b></p><p>
Education:</p><p>
Specialist I/II:</p><ul><li>
H.S. Diploma or GED equivalency required.</li></ul><p>
Experience:</p><p>
Specialist I:</p><ul><li>
1+ years of experience in loan booking/processing experience required.</li></ul><p>
Specialist II:</p><ul><li>
2+ years of experience in loan booking/processing experience required.</li></ul><p></p><p><b><i><br>
Physical Requirements &amp; Working Conditions:</i></b></p><ul><li>
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.</li><li>
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.</li><li>
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.</li><li>
Must be able to read and understand bank-related documents.</li><li>
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.</li></ul><p></p><p><b><br>
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</b></p></div>

Specialist - Loan Booking (On-Site)

Amrit Cement limited

<p>Department : Field Officer</p><p>Location : West Khasi Hills</p><p>Qualification : HS/Any Graduate</p><p>Experience : 1 year experience in any Telecom sector</p><p>Two Wheeler Mandatory</p><p>Role of Field Officer</p><p>&#10146; Their main job role is to generate sale from dealer/sub dealer counter by converting IHB lead at the nascent stage of construction.</p><p>&#10146; Have to visit Gram Panchayats/Block engineers/Bank home loan dept. of the assigned territory at least twice in a month for meeting Gram Pradhan and Nirman Sahayak /technical officials.</p><p>&#10146; Developing PR with them by conveying them about our Product&rsquo;s benefits / Value added Services and also providing some token Gifts.</p><p>&#10146; Collecting Leads/ IHB details in the Google Form/App shared with them in a designed/prescribed google form / App and uploading as instructed by the management and sharing it to ASE &amp; Zonal In- charge.</p><p>&#10146; Escalating the Leads to his engineer/Zonal In-charge in case he faces challenge in converting the same.</p><p>&#10146; Responsible for Product Awareness-through various designed technical activities</p><p>&#10146; Providing Site Demonstration and Services to the IHB&rsquo;s in coordination with the Amrit Engineer in his area</p><p>&#10146; Identifying and recommending the potential areas where Branding can be effectively done to the branding dept.</p><p>&#10146; Visiting the potential IHB at the time of Bhoomi-Puja/Foundation stone Laying and at the time of Griha-Pravesh.</p><p>&#10146; Promoting benefits of Company&rsquo;s IHB Scheme to the potential consumer.</p><p>&#10146; Not only convincing IHB, but the FSE should bring the IHB at dealer/sub dealer point and wait until the material(Amrit cement) purchased by IHB.</p><p>&#10146; FTO Qualification should be science graduate or preferably Diploma in Civil.</p><p>&#10146; FTO should visit minimum 10 IHB sites per day for conversion.</p><p>Interested Candidate can send their resume @recruitment4.ghy@amrit.co.in /7099048793</p><p>Job Types: Full-time, Fresher</p><p>Pay: &#8377;15,000.00 - &#8377;17,000.00 per month</p><p>Experience:</p><ul><li>total work: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Field Officer

Justice Federal Credit Union

<div><p>Justice Federal Credit Union has been designated as a Best Credit Union to Work For by American Banker, for <b><i>four</i></b> years in a row, and is now among the Best Places to Work for Women in 2025!</p><p>
We are seeking member-driven, collaborative candidates with a growth mindset for the position of Consumer Loan Processor.</p><p>
This role is responsible for the accurate, efficient, and timely processing of loans and disbursing the consumer loan documentation within Justice Federal&rsquo;s lending guidelines.</p><p></p><p><b><br>
Key Job Functions:</b></p><ul><li>
Manages assigned pipeline of consumer loan applications (est. 40+ loans)</li><li>
Prepares loan packages for underwriting within provided timelines.</li><li>
Counsels members on appropriate lending products and actively cross-sells to meet goals.</li><li>
Obtains additional documentation and/or information when required by the Underwriter to complete the loan package.</li><li>
Disburses loans according to the underwriting guidelines and/or instructions.</li></ul><p></p><p><b><br>
Required Skills and Experience:</b></p><ul><li>
Three to five years of similar or related experience.</li></ul><ul><li>
A two-year college degree, or completion of specialized certification or licensing, or completion of specialized training courses conducted by vendors. Additional experience as a substitution for a degree may be considered.</li><li>
Proven experience in a Consumer Lending Processor or similar role within the financial industry.
</li><li>Must be able to push, pull, or lift up to 50 lbs., as needed, and requires extended periods of sitting and/or standing and to be able to use PC, copier, scanner, fax, etc.</li></ul><p></p><p><b><br>
Employee Benefits Include:</b></p><ul><li>
Voluntary Life Insurance</li><li>
Volunteer Time Off (VTO)</li><li>
Flexible Spending Accounts</li><li>
12 Paid Holidays (includes Birthday)</li><li>
Generous Paid Time Off Policy (PTO)</li><li>
Medical (with HRA) / Dental / Vision Insurance</li><li>
Annual Corporate Bonus (based on organizational goals)</li><li>
Retirement Savings Plans with 6% Employer Match (fully vested on day one)</li><li>
Company-Paid Benefits Including Basic Life Insurance, Disability Insurance, and Financial Wellness</li><li>
And more!</li></ul><p></p><p><i><br>
Justice Federal does not provide Visa sponsorship to employees or candidates.</i></p><p><i>
Compensation ranges are based on market data that enables Justice Federal Credit Union to remain competitive with other credit unions of similar asset size.</i></p><p><i>
Submitted applications for this position are kept on file while this position is open. Candidates wishing to be considered for other vacancies must submit a separate application for each vacancy for which they would like to be considered.</i></p><p><i>
Employment offers are extended within the compensation range of the position; and are commensurate with candidate experience, knowledge, and geographic location.</i></p><p><i>
Disclaimer: Justice Federal reserves the right to fill this role at a higher/lower grade level based on candidate experience and/or business need.</i></p><p><i>
Equal Opportunity/Affirmative Action employer. This company considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.</i></p></div>

Consumer Lending Processor II

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