consumer loan specialist

Stellar Select Limited

<p><strong>Job Title: </strong>Loan Servicing Specialist - Bridging<strong>Location:</strong> Hertfordshire</p> <p><strong>Salary:</strong> Negotiable based on experience </p> <p><strong>Hours:</strong> Monday to Friday 9 am to 5.30 pm</p> <p><strong>Benefits:</strong></p> <ul> <li>Contributory Pension scheme</li><li>Private Medical Healthcare</li><li>Life Assurance</li><li>Dental Plan</li><li>Free eye tests</li><li>Annual leave purchase scheme</li><li>Social events</li><li>Refreshments</li><li>20 days annual leave with bank and public holidays on top</li><li>Perk box</li><li>Superb development opportunities</li></ul> <p><strong>About the position of Loan Servicing Specialist - Bridging:</strong></p> <p>We are partnering with our client to recruit an ambitious and motivated <strong> Loan Servicing Specialist</strong> to join an established yet rapidly growing team. This is a unique opportunity to develop your expertise in bridging loans and take ownership of a diverse portfolio, including both performing and non-performing loans.</p> <p>We welcome candidates at all levels with experience in servicing bridging loans or from the development finance sector, including team leaders and managers. This role is ideal for anyone looking to accelerate their career, gain exposure to complex loan servicing, and collaborate closely with senior management to make a tangible impact. You will also have the chance to broaden your knowledge of loan management and contribute to the growth of a dynamic team.</p> <p><strong>Responsibilities for the role of Loan Servicing Specialist - Bridging:</strong></p> <ul> <li>Communication with customers on all loans to ensure redemption is on track or alternative support/solutions are required.</li><li>Ensure the full collections, redemptions and default loans policy is met on all loans.</li><li>Ownership of redemption, bridge loans, commencing three months before loan completion or where indicated.</li><li>Liaise with clients and solicitors for the redemption of upcoming loans.</li><li>Prepare & review all redemption statements.</li><li>Ownership of all default cases, whether through receivership or the legal possession process and communicate with all parties involved.</li><li>Explore all options of forbearance in line with customers' circumstances.</li><li>Ensure loans are fully compliant with regulations and processes during the loan's life cycle.</li><li>Engage and manage all loan extension requests promptly.</li><li>Manage complex litigation cases which cannot follow the standard litigation process. These include, but are not limited to: defended possession claims, allegations of fraud, title problems and lease forfeiture.</li><li>Assist with monthly reporting.</li><li>Assisting with internal or external audit or review</li><li>Forge positive relations with internal and external teams.</li></ul> <p><strong>Experience and skills required for the role of Loan Servicing Specialist - Bridging:</strong></p> <ul> <li>Experience in Bridging Loan servicing or development finance exits is essential.</li><li>Background knowledge of regulatory and non-regulatory mortgage recovery processes.</li></ul> <p>For more information regarding the role of <strong>Loan Servicing Specialist - Bridging,</strong> please get in touch with us.</p> <p><strong>Stellar Select is acting as an employment agency and is a corporate member of the REC. </strong></p> <p><strong>Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.</strong></p>

Loan Servicing Specialist

Lendmark Financial Services

<div><div>At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That&rsquo;s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been &ldquo;Success is the only option.&rdquo;</div><div></div><div>
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.</div><div></div><div>
GENERAL SUMMARY:</div><div></div><div>
The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.</div><div></div><div>
MAJOR DUTIES/RESPONSIBILITIES:</div><ul><li><div>
Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.</div></li><li><div>
Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.</div></li><li><div>
Actively market all branch products and services to individuals.</div></li><li><div>
Perform all other duties as assigned by management.</div></li></ul><div></div><div>
BASIC REQUIREMENTS:</div><ul><li><div>
High School Diploma or GED from accredited institution</div></li><li><div>
0-2 years consumer finance or related experience</div></li><li><div>
Cash handling; computer skills; customer service skills</div></li><li><div>
Ability to work with minimum supervision</div></li><li><div>
Excellent communication skills</div></li><li><div>
Proficient working knowledge of Microsoft Windows, Excel and Word Applications</div></li></ul><div></div><div>
PREFERRED/DESIRED QUALIFICATIONS:</div><ul><li><div>
Associates or Bachelor&rsquo;s Degree</div></li><li><div>
Bilingual, Spanish/English</div></li></ul><div></div><div>
COMPENSATION:</div><ul><li><div>
The salary range for this position is $18.00 - $21.00 per hour, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate.</div></li><li><div>
This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.</div></li></ul><div></div><div>
WORK ENVIRONMENT:</div><ul><li><div>
Office Environment</div></li></ul><div></div><div>
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!</div></div>

Customer Service Representative (Loan Consultant I)

<div><div>At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That&rsquo;s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been &ldquo;Success is the only option.&rdquo;</div><div></div><div>
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.</div><div>
GENERAL SUMMARY:</div><div></div><div>
The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.</div><div></div><div>
MAJOR DUTIES/RESPONSIBILITIES:</div><ul><li><div>
Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.</div></li><li><div>
Process payments, distributions, and make recommendations regarding loan approvals.</div></li><li><div>
Approve loans up to established lending limits and complete loan closings.</div></li><li><div>
Handle account activities related to collection accounts, including phone calls and face to face communications with customers.</div></li><li><div>
Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.</div></li><li><div>
Actively market all branch products and services to individuals.</div></li><li><div>
Perform all other duties as assigned by management.</div></li></ul><div></div><div>
BASIC REQUIREMENTS:</div><ul><li><div>
High School Diploma or GED from accredited institution</div></li><li><div>
2-4 plus years consumer finance or related experience</div></li><li><div>
Cash handling; computer skills; customer service skills</div></li><li><div>
Ability to work with minimum supervision</div></li><li><div>
Excellent communication skills</div></li><li><div>
Proficient working knowledge of Microsoft Windows, Excel and Word Applications</div></li></ul><div></div><div>
PREFERRED/DESIRED QUALIFICATIONS:</div><ul><li><div>
Associates or Bachelor&rsquo;s Degree</div></li><li><div>
Bilingual, Spanish/English</div></li></ul><div></div><div>
COMPENSATION:</div><ul><li><div>
The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.</div></li><li><div>
This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.</div></li></ul><div></div><div>
WORK ENVIRONMENT:</div><ul><li><div>
Office Environment</div></li></ul><div></div><div>
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!</div></div>

Customer Service Representative (Loan Consultant II)

Early Approve Commercial Broker

<p>We are looking for a skilled and motivated <b>Personal Loan or Sales Officer</b> with solid UAE experience in banking or financial sales. The ideal candidate will be responsible for sourcing, evaluating, and processing personal loan applications while ensuring compliance with bank policies.</p><p><b>Key Responsibilities</b></p><ul><li>Source potential clients through cold calling, referrals, existing networks,and Field visit.</li><li>Promote personal loan products and explain features, benefits, and eligibility criteria to customers.</li><li>Verify customer documents and ensure accurate completion of application forms.</li><li>Meet monthly sales targets and contribute to team performance.</li><li>Maintain strong relationships with customers to ensure repeat business and referrals.</li><li>Coordinate with the backend operations team for application processing.</li><li>Stay updated with bank guidelines, credit policies, and product knowledge.</li><li>Ensure compliance with UAE Central Bank regulations and company standards.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1&ndash;2 years of UAE experience</b> in personal loans, banking sales, or financial services.</li><li>Strong communication and persuasive sales skills.</li><li>Proven track record of achieving sales targets.</li><li>Knowledge of UAE banking/credit guidelines.</li><li>Ability to work independently and in a team.</li><li>Excellent customer service and negotiation skills.</li><li>Immediate joiners preferred.</li></ul><p><b>Benefits</b></p><ul><li><b>Salary:</b> Based on experience.</li><li><b>Attractive incentive structure</b> &ndash; high earnings potential.</li><li>Career growth opportunities within the company.</li><li><b>Only applicants with prior UAE banking experience will be considered</b>.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED4,000.00 - AED7,000.00 per month</p><p>Work Location: In person</p>

Personal loan-Banking Sales

Eastman Credit Union

<div><div><b>Summary:
</b><br>
Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member service experience. Operate within a high-volume call environment to answer member questions and perform various member service transactions with a high degree of accuracy and in accordance with ECU policies and procedures.</div>
<div><br>
<b>Essential Duties and Responsibilities</b></div>
Assist with a broad range of questions and issues with a high degree of accuracy, efficiency, courtesy, confidentiality, and professionalism <ul><li>- resulting in an organizational culture that provides value-added services that meets and exceeds the expectations of our members.</li>
<li>Adhere to and maintain all expectations laid out within the Contact Center Specialist Job Expectation Worksheet.</li>
<li>Provide ECU members with product and service information to meet their needs &amp; promote usage of other ECU services as appropriate.</li>
<li>Adhere to Service Excellence Expectations in dealing with members and staff. Communicate and respond to inquiries, issues, voicemails, and emails to maintain a positive relationship.</li>
<li>Maintain thorough knowledge of ECU products and services, as well as related guidelines and procedures.</li>
Serve as a role model for co-workers <li>- professionalism, attitude, reliability, etc.</li>
<li>Make quick decisions in adherence to procedures while using good judgement.</li>
<li>Proficiency in systems related to providing service (i.e., Fiserv DNA, Instant Open, Clean Entry, Dealer Track, DocuSign, NCR, Visa DPS, Harland, IS Research, Nautilus, CUBUS, Velocity, Meridian Link, Lexis Nexis, Repay, Vertifi, JD Power, Fed Reserve, WireXchange.</li>
<li>Perform more complex member service transactions and inquiries, including but not limited to:
<ul><li>Account Maintenance: For adding beneficiaries and joint owners, complete all pertinent information for the account information update form.</li>
<li>Credit Card Balance Transfers</li>
<li>Card Services Plastic Card Block / Reorder Form</li>
<li>Card Services Travel Memo Form</li>
<li>ACH Loan Payment Telephone Request: Gather pertinent information from member, review disclosure information, and submit payment.</li>
<li>Closing Accounts: Close member accounts as well as lines of credit. This includes DocuSigning for appropriate signatures and performing all account maintenance following the closure.</li>
<li>Certificate of Deposits (New, Maintenance, and Close): Open, close and perform maintenance of certificates of deposit.</li>
<li>Wire Transfer: Complete applicable forms and perform system transactions.</li>
<li>Mobile Deposit: Complete deposit increase forms.</li>
<li>Harland: Checking ordering through DNA. Research check orders, place check orders, and change information and details on checks.</li>
<li>Overdraft Protection/Overdraft Protection Plus: Adding ODP, complete the subsequent form via DocuSign. Once returned by the member, add ODP to the members account in DNA. Adding ODPP complete the overdraft protection plus opt in form and once the member qualifies the ODPP will be turned on. Also, research the account to determine what is available and when it will be available after going from negative to a positive balance.</li>
<li>Address Change: Walk member through online banking or utilize Lexis Nexis to verify and update address.</li>
<li>Loan Decision: Review information within ECU's consumer loan origination system to determine if decisions can be given verbally or the member needs to be transferred to the assigned loan officer.</li>
<li>Calculating Loan Payments: Utilizing provided calculator, determine estimated loan payments for members inquiring about loan products.</li>
<li>Electronic Signatures: Depending on request, send documents to member for signature through ECU's electronic signature capture solution. This could include: Member service documents, autopay, stop payments, written statements, automatic credit authorization, certificate of deposit, affidavit of forgery, etc.</li>
<li>Total Loss: Completion of Total Loss Notification after notification from borrower or insurance.</li>
<li>Title Release: Submit requests for release of title for collateral.</li>
<li>Payment Change Request: Determine if loan meets criteria for a payment change and complete applicable form for submission.</li>
<li>Payoff Request: Provide loan payoff amounts via phone, mail, email, and DocuSign.</li>
<li>Skip-A-Pays: Determine eligibility for loan Skip-A-Pays and complete necessary steps to complete the process.</li>
</ul></li></ul>Requirements: Contact Center Specialist</div>

Contact Center Specialist-49035

Gesa Credit Union

<div><h1 class="jobSectionHeader"><b>Take a leap and join our team!</b></h1><p>
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members&rsquo; individual stories and unique experiences are our most valuable asset. But it&rsquo;s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.</p><p>
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
</p><p><b>Get to know us: </b>About - Gesa Credit Union</p><p>
</p><h1 class="jobSectionHeader"><b>Role Summary:</b></h1><p>
Compliance Specialist II (Lending) role requires knowledge of consumer regulatory compliance and is responsible for monitoring and assessing adherence to all local, state, and federal regulations. This role will build relationship and network with lending business units to ensure practices stay compliant as a second line of defense. Work with Regulatory Compliance Manager and/or VP of Compliance to perform extensive and complex validation and targeted reviews of lending areas.
</p><p></p><h1 class="jobSectionHeader"><b>What You Will Be Doing:
</b></h1><ul><li>Knowledge and expertise focusing on consumer and mortgage lending areas, specifically Regulation C (HMDA), Truth in Lending Act (Regulation Z), Real Estate Settlement Procedures Act (RESPA), Mortgage Servicing, Fair Credit Reporting Act, and Fair Lending regulations (ECOA and Fair Housing Act), SAFE Act, Flood Disaster Protection Act, Fair Debt Collection Practices Act, and Homeowners Protection Act</li><li>
Research and assist in the analysis, interpretation, and application of lending regulations and practices as they relate to the credit union</li><li>
Work with Regulatory Compliance Manager and/or VP of Compliance to perform ongoing reviews of the credit union&rsquo;s loan products and work with the appropriate departments to analyze loan data for compliance with lending regulations and internal policies and procedures</li><li>
As part of second line of defense, develop and conduct internal compliance self-assessments and internal reviews to ensure activities are conducted in compliance with applicable laws, regulations, and rules. Communicate the review requirements to appropriate departments, assist in collecting audit material as appropriate, and track all findings and resolutions</li><li>
Work independently on the credit union&rsquo;s regulatory risk assessment covering all consumer regulatory related risks, identify the gaps, and provide recommended solutions for the identified gaps. Collaborate with the departmental stakeholders to implement those solutions</li><li>
Assist with performing monitoring of vendor compliance with consumer regulations, may assist with lending and/or deposit disclosure updates and tracking, compliance monitoring, quality control, and other compliance programs and projects as assigned</li><li>
Review the implementation of new lending products/services or changes to existing lending products/services for compliance and regulatory requirements and/or for potential issues and implement appropriate compliance validation steps focusing on the lending areas</li><li>
Assist in evaluating and resolving member complaints related to regulatory compliance</li><li>
Recommend policies, procedures, and processes to help ensure activities are conducted in compliance with applicable laws, regulations, and rules</li><li>
Review marketing materials related to lending areas for compliance with applicable state and federal laws prior to their release to the membership, when applicable</li><li>
Assist with periodic reports to VP of Compliance for reporting to the Board of Directors, Supervisory Committee, and Executive Leadership with regards to compliance matters, when applicable</li><li>
Keep abreast of changes in regulations as appropriate. Distribute appropriate materials to departments, assess progress on compliance with new regulations, and serve as a subject matter expert to the credit union on compliance related issues. Maintain a continuous study of applicable State and Federal laws</li><li>
Keep supervisor informed of key operating issues affecting areas of responsibility</li><li>
Serve as a member of a project team(s) related to lending areas in the capacity of a compliance resource for the implementation of technology, processes, procedures, or the development of training materials and/or function as a compliance resource for the credit union</li><li>
Function as compliance resource for the credit union including consumer loan regulations and mortgage regulations, including research, analysis, interpretation, and providing answers to consumer regulatory issues from all departments. Assist with training as requested</li><li>
Perform other job-related duties as assigned by Regulatory Compliance Manager and/or VP of Compliance</li><li>
Assist with state and federal compliance audits and examinations as needed</li></ul><p>
</p><h1 class="jobSectionHeader"><b>About You:</b></h1><ul><li>
Understanding of methodologies for researching and analyzing compliance issues</li><li>
Ability to assess regulatory requirements and assess successful completion of those requirements</li><li>
Ability to develop an expertise in certain regulatory areas, such as mortgage lending, consumer lending, etc.</li><li>
Excellent interpersonal and teamwork skills. Excellent listening skills and customer service attributes</li><li>
Knowledge of loan origination systems and ability to navigate the credit union&rsquo;s core processing systems</li><li>
Proficient in computer applications, reporting, and file/data systems</li><li>
Critical thinking skills, detailed oriented, resourceful, process improvement knowledge, and ability to express ideas</li><li>
Display values such as mutual respect, trust, honesty and dignity, and act in the best interest of the credit union. Lead by example by displaying solid ethics and integrity at all times</li></ul><h1 class="jobSectionHeader"><div><b>
What You Will Need:</b></div></h1><ul><li><div>
Four (4) year degree required; six (6) years or more experience in banking, regulatory compliance, business management, electronic payments, project management, risk management, internal audit, or another analytical field accepted in lieu of degree</div></li><li><div>
Credit Union Compliance Expert (CUCE) or other related compliance certifications is required. Additional lending certifications are preferred</div></li><li><div>
A solid understanding of a variety of consumer regulatory requirement</div></li><li><div>
Knowledge of concepts, practices, and compliance techniques for the credit union industry</div></li><li><div>
Knowledge of credit union lending processes and procedures which must include experience with origination and servicing in at least one of the following areas: consumer lending, mortgage lending, or commercial lending</div></li><li><div>
Ability to understand and analyze complex legal and regulatory issues and laws and provide compliance recommendations</div></li><li><div>
Understanding of reporting requirements of regulatory agencies relevant to assigned tasks</div></li><li><div>
Some travel required to complete credit union training, assist in training other staff, or approved professional training</div></li></ul><p>
</p><h1 class="jobSectionHeader"><div><b>Our Team Member Value Proposition:</b></div></h1><div><div>
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:</div></div><ul><li><div>
Competitive Pay</div></li><li><div>
Medical, Dental, Vision, and Life Insurance
</div></li><li><div>20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!</div></li><li><div>
401(k) Match</div></li><li><div>
Incentive Program</div></li><li><div>
Tuition Assistance and Student Loan Repayment</div></li><li><div>
Commuter Benefits</div></li><li><div>
Paid Time Off to Volunteer in the Community</div></li><li><div>
Product discounts</div></li><li><div>
Engaging Work Environment</div></li><li><div>
Rewards and Recognition Programs</div></li></ul><p>
</p><h1 class="jobSectionHeader"><div><b>Full Salary Range:</b></div></h1><div><div>
Richland, WA: $25.70-$42.83<br>
Spokane, WA: $25.70 - $42.83</div><div>
Lynnwood, WA: $29.20 - $48.67</div></div><div><ul><li><i>While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!&quot;</i></li></ul></div><p>
</p><div><div>Get wise to what&rsquo;s possible with a career at Gesa. Join us!</div></div><div><div>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.</div></div><div><div>
Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.</div></div><div><div>
Selected candidate(s) must be able to pass a pre-employment credit/background check.</div></div><div><div>
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.</div></div><div><div>
Equal Employment Opportunity (gesa.com)</div></div></div>

Compliance Specialist II (Lending)

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Loan Servicing Specialist &ndash; Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment.</p><p><b>
Job Summary</b></p><p>
As a Loan Servicing Specialist &ndash; Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro &amp; Past Due Reconciliation, allowing you to make a significant impact on our operations.</p><p><b>
Job Responsibilities</b></p><ul><li>
Adhere to established QUALITY &amp; QUANTITY SLAs consistently.</li><li>
Ensure 100% compliance with process-related policies, guidelines, and controls.</li><li>
Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently.</li><li>
Support the secondary trading desk with trade booking and settlements.</li><li>
Liaise with bank departments and external contacts, including Borrowers and Trustees.</li><li>
Follow up timely with agents or customers for any missing notifications.</li><li>
Complete all funding within the SLA on the same day.</li><li>
Serve as the SME and first internal POC for process-related queries and clarifications.</li><li>
Act as the first point of escalation for process-related issues from customers.</li><li>
Pay attention to detail to ensure all documents are processed correctly.</li><li>
Identify changes to processes to improve productivity and efficiency.</li></ul><p><b>
Required qualifications, capabilities and skills</b></p><ul><li>
Hold a bachelor's degree in finance or a related field, or possess equivalent work experience.</li><li>
Minimum 6 months of experience in the financial services industry with a proven track record of delivery.</li><li>
Understand business financial statements, cash flow capacity, and loans across various industries.</li><li>
Exhibit strong research, analytical, and comprehension skills to analyze large data sets.</li><li>
Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders.</li><li>
Utilize effective time management and prioritization skills to achieve business objectives.</li><li>
Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments</li></ul><p><b>
Preferred qualifications, capabilities and skills</b></p><ul><li>
Build relationships with clients, internal partners, and peers effectively.</li><li>
Recognize issues or problems that need to be escalated promptly.</li><li>
Develop domain learning and exhibit strong interpersonal and communication skills.</li><li>
Apply analytical thinking and problem-solving skills effectively.</li><li>
Understand the product lifecycle and area product management thoroughly.</li></ul>
<b>ABOUT US</b><div><br>
<p>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.<br>
<br>
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p></div><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Loan Servicing - Operations Analyst

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