consumer services advisor

الرميح للسيارات

<p><b>Location:</b> Saudi Arabia<br/><b>Employment Type:</b> Full-Time<br/><b>Industry:</b> Automotive / After-Sales Services</p><p><b>Job Summary</b></p><p>We are seeking a professional and customer-oriented <b>Automotive Service Advisor</b> to join our after-sales service team. The Service Advisor will act as the primary point of contact between customers and the service department, ensuring a smooth service experience while maintaining high standards of customer satisfaction, operational efficiency, and service quality.</p><p>The ideal candidate should possess strong technical knowledge of automotive maintenance, excellent communication skills, and the ability to coordinate effectively with technicians and customers.</p><p><b>Key Responsibilities</b></p><ul><li>Greet customers and professionally handle vehicle service requests.</li><li>Conduct <b>initial vehicle inspection</b> and accurately record customer concerns and service requirements.</li><li>Prepare <b>repair orders and service estimates</b> according to company policies.</li><li>Explain recommended repairs, maintenance schedules, and service procedures to customers clearly.</li><li>Coordinate with workshop technicians to ensure accurate diagnosis and timely completion of work.</li><li>Monitor the progress of service orders and keep customers informed about repair status.</li><li>Ensure all documentation and service records are properly completed and maintained.</li><li>Promote additional services, maintenance packages, and genuine spare parts when appropriate.</li><li>Deliver completed vehicles to customers and explain the work performed.</li><li>Handle customer complaints professionally and escalate issues when necessary.</li><li>Ensure compliance with company policies, safety standards, and quality control procedures.</li></ul><p><b>Qualifications</b></p><ul><li>Diploma or Bachelor's degree in <b>Automotive Engineering, Mechanical Engineering, or a related field</b> is preferred.</li><li>Professional certifications in automotive service management are an advantage.</li></ul><p><b>Experience Requirements</b></p><ul><li>Minimum <b>2&ndash;5 years of experience</b> as a <b>Service Advisor or Automotive Service Consultant</b>.</li><li>Experience working in <b>automotive dealerships or authorized service centers</b> is highly preferred.</li><li>Familiarity with automotive service systems and workshop operations.</li></ul><p><b>Required Skills</b></p><ul><li>Strong knowledge of <b>automotive maintenance and repair processes</b>.</li><li>Excellent <b>customer service and communication skills</b>.</li><li>Ability to prepare <b>repair orders, cost estimates, and service documentation</b>.</li><li>Good organizational and multitasking abilities.</li><li>Ability to work under pressure and meet service deadlines.</li><li>Basic computer skills and experience using <b>ERP or workshop management systems</b>.</li><li>Strong problem-solving and conflict resolution skills.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Customer Satisfaction Score (CSI)</li><li>Service revenue per customer</li><li>Workshop productivity and efficiency</li><li>Repair order accuracy</li><li>Customer retention rate</li><li>Service upselling performance</li></ul><p>Pay: ﷼2,500.00 - ﷼3,500.00 per hour</p><p>Expected hours: 48.0 per week</p><p>Work Location: In person</p>

Warranty Advisor & Services Center

Delta College

<p></p><div><div><div><div><div><div><div><div><b>Position Title</b></div> <div>Employment Services Advisor - Great Lakes Bay Michigan Works!</div>
</div><br>
<div><div><b>Division/Department</b></div> <div>Workforce Strategies</div>
</div><br>
<div><div><b>Employee Group</b></div> <div>Workforce Strategies</div>
</div><br>
<div><div><b>Status</b></div>
<div>3 Full Time Positions, Hourly wage is $16.68 &ndash; $18.51 per hour: Commensurate with Qualifications and Experience</div>
</div><br>
</div></div></div><div><div>Position Summary Information
</div><p></p><div><div><div><div><b>Position Accountabilities and Essential Functions</b></div>
<div><div><i>The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.</i>
<br>
<br>
<b>POSITION</b><b> </b><b>SUMMARY</b><b>:</b><br>
<br>
Delta College, serving as the region&rsquo;s leader in workforce training, has a team of Employment Services (ES) Advisors placed at the Great Lakes Bay Michigan Works! offices. This team works to provide job seekers excellent customer service and assistance utilizing Great Lakes Bay Michigan Works! services. ES Advisors work directly with the public in a fast-paced, team-oriented environment, frequently shifting between tasks and assisting multiple job seekers at once. The role requires quickly assessing individual needs, providing responsive guidance, and supporting job seekers in taking meaningful next steps toward their employment goals.</div><div>
<br>
This role will be assigned to work from a Michigan Works! service center in Bay, Midland or Saginaw county. This is a grant funded position.</div><div></div><div><br>
<b>
ESSENTIAL</b><b> </b><b>DUTIES</b><b> </b><b>AND</b><b> </b><b>RESPONSIBILITIES</b><b> </b><b>INCLUDE</b><b> </b><b>BUT</b><b> </b><b>ARE</b><b> </b><b>NOT</b><b> </b><b>LIMITED</b><b> TO </b><b>THE</b><b> </b><b>FOLLOWING</b><b>:</b><br>
</div><ul><li>Proactively communicate available services and resources to job seekers</li>
<li>Build rapport with job seekers to identify employment barriers and tailor service delivery to their individual needs.</li>
<li>Assist job seekers with creating/accessing accounts and posting their resume on the State of Michigan&rsquo;s (SOM) designated labor exchange system</li>
<li>Offer individualized guidance to job seekers in the completion of a job search</li>
<li>Understand the scope of all Michigan Works! and partner agency programs to effectively assist job seekers in utilizing services</li>
<li>Maintain compliance with unemployment registration requirements; verify job seeker identity, and enter data in a timely manner</li>
<li>Provide meaningful assistance navigating the unemployment website</li>
<li>Provide preliminary recommendations regarding unemployment training waivers in accordance with eligibility guidelines</li>
<li>Refer employer inquiries to the appropriate Business Services Representative</li>
<li>Comply with all sections of the Employment Services Manual, regulations, and updates</li>
<li>Make appropriate referrals to partner programs, Veteran services, supportive services, and appropriate SOM and local partner agencies</li>
<li>Market accelerated training program opportunities, participate in recruitment activities, and identify potential candidates for referral to the training programs</li>
<li>Enter and maintain job seeker information, program referrals, activities, and case notes in MIS within established timelines to support compliance and performance reporting</li>
<li>Seek customer service responses through job seeker surveys</li>
<li>Work with job seekers to obtain success stories on a quarterly basis; write a narrative highlighting the impact of Michigan Works! services for these individuals</li>
<li>Assist multiple job seekers throughout the day while maintaining accuracy, professionalism, and timely follow-through</li>
<li>Support the Business Service Team with employer hiring and informational events</li>
<li>Meet MWA-established performance goals; perform outreach to increase program participation</li>
<li>Deliver reemployment services and eligibility assessments to improve employment outcomes for unemployment claimants in compliance with state policy and unemployment requirements</li>
<li>Coordinate with ES Manager for services such as interpreters/translators and the provision of services related to H-2A and H-2B</li>
<li>Participate in agency events as needed</li>
<li>Maintain updated knowledge on the ES complaint system, assist job seekers with resources and follow up, and submit related reports as required</li>
<li>Implement and/or support special programs and initiatives</li>
</ul></div>
</div><br>
<div><div><b>Required Qualifications</b></div>
<div><ul><li>Associate&rsquo;s Degree</li>
<li>Evidence of intermediate skill level in Microsoft Word, Excel and Outlook.</li></ul></div><br>
<p></p>
</div><br>
<div><div><b>Additional Experiences Considered</b></div>
<ul><li>Bachelor&rsquo;s Degree</li>
<li>One or more years&rsquo; experience working in workforce development, customer service, human services, or a professional office setting</li>
</ul>
</div><br>
<div><div><b>Application Deadline</b></div>
<div><b>First consideration will be given to applications received by April 22nd.</b><br>
<br>
Position will remain open until filled. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.<br>
</div>
</div><br>
<div><div><b>Special Instructions to Applicants</b></div>
<div>Complete an on-line application and attach a cover letter with position title, resume and copies of transcripts (official transcripts required upon hire) and/or certifications and licenses.</div>
</div><br>
</div></div></div></div></div><h2 class="jobSectionHeader"><b>Posting Specific Question</b></h2>
<div><p>Required fields are indicated with an asterisk (*).</p>
<div>
<ul><li>* In order to track our recruitment sources, please indicate how you became aware of the position vacancy?
<ul><li>Delta.edu</li>
<li>Indeed.com</li>
<li>Career Arc</li>
<li>MI Works / MI Talent Bank
</li><li>HigherEdJobs.com
</li><li>Michigan HERC Website
</li><li>MLive (Grand Rapids Press, Flint Journal, Ann Arbor News, Jackson Citizen Patriot, Kalamazoo Gazette, Saginaw News, Muskegon Chronicle, Bay City Times)</li>
<li>Other</li>
</ul></li></ul><ul><li>If you selected &quot;Other&quot; above, please tell us where you heard about this posting.
<p>(Open Ended Question)</p>
</li></ul>
<ul><li>* What kinds of experiences have you had working with others with different backgrounds than your own?
<p>(Open Ended Question)</p>
</li></ul>
<ul><li>* Please describe your work experience with regards to customer service.
<p>(Open Ended Question)</p>
</li></ul>
<ul><li>* Describe a time when you had to alter the way you communicate to your audience.
<p>(Open Ended Question)</p>
</li></ul>
</div></div><h2 class="jobSectionHeader"><b>Applicant Documents</b></h2>
<div><b>Required Documents</b>
<div><ul><li>Resume</li></ul>
<ul><li>Cover Letter</li></ul>
<ul><li>Transcript 1</li></ul>
</div><b>Optional Documents</b>
<div><ul><li>Letter of Recommendation 1</li></ul>
<ul><li>Letter of Recommendation 2</li></ul>
<ul><li>Letter of Recommendation 3</li></ul>
<ul><li>Professional Certifications or Licensures</li></ul>
<ul><li>Transcript 2</li></ul></div></div></div>

Employment Services Advisor

Ebra | إبراء

<div>
 As a Financial Customer Care Advisor, you will serve as the first point of contact for debtors engaging with Ebra's platform. You'll deliver respectful, compliant, and effective support across channels such as WhatsApp, voice AI, SMS, and email&mdash;making the repayment experience more human, helpful, and seamless
 <br/>
 <br/>
 بصفتك
 <strong>
  مستشار خدمة عملاء مالي
 </strong>
 ، ستكون نقطة الاتصال الأولى للمدينين المتعاملين مع منصة Ebra. ستقدم دعمًا محترمًا ومتوافقًا وفعّالًا عبر قنوات متعددة مثل واتساب، والذكاء الاصطناعي الصوتي، والرسائل النصية القصيرة، والبريد الإلكتروني &mdash; مما يجعل تجربة السداد أكثر إنسانية، وسلاسة، وفائدة
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Engage with debtors via WhatsApp, AI voice calls, SMS, and email using Ebra's omnichannel platform
  </li>
  <li>
   Assist with login, identity verification (e.g., Nafath), and secure access to account details
  </li>
  <li>
   Explain payment options, including discounts, installment plans, and due dates
  </li>
  <li>
   Handle questions, complaints, and disputes in a professional and timely manner
  </li>
  <li>
   Ensure all communications meet SAMA, PDPL, and company compliance standards
  </li>
  <li>
   Document all interactions in Ebra's CRM and internal dashboards
  </li>
  <li>
   Escalate edge cases or flagged issues to compliance or legal teams as needed
  </li>
  <li>
   Work collaboratively with Operations and Tech to improve workflows and the customer journey
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  المسؤوليات الرئيسية:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   التفاعل مع المدينين عبر واتساب، المكالمات الصوتية بالذكاء الاصطناعي، الرسائل النصية القصيرة، والبريد الإلكتروني باستخدام منصة Ebra متعددة القنوات
  </li>
  <li>
   المساعدة في تسجيل الدخول، التحقق من الهوية (مثل: منصة نفاذ)، والوصول الآمن إلى تفاصيل الحساب
  </li>
  <li>
   شرح خيارات الدفع، بما في ذلك الخصومات، وخطط التقسيط، وتواريخ الاستحقاق
  </li>
  <li>
   التعامل مع الاستفسارات، الشكاوى، والنزاعات بمهنية وفي الوقت المناسب
  </li>
  <li>
   التأكد من أن جميع الاتصالات تتوافق مع معايير مؤسسة النقد العربي السعودي (SAMA)، ونظام حماية البيانات الشخصية (PDPL)، وسياسات الشركة
  </li>
  <li>
   توثيق جميع التفاعلات في نظام إدارة علاقات العملاء (CRM) ولوحات المتابعة الداخلية الخاصة بـ Ebra
  </li>
  <li>
   تصعيد الحالات الخاصة أو المشكلات الحساسة إلى فرق الامتثال أو الشؤون القانونية عند الحاجة
   <br/>
   <br/>
  </li>
 </ul>
 العمل بشكل تعاوني مع فرق
 <strong>
  العمليات والتقنية
 </strong>
 لتحسين سير العمل وتجربة العميل
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in Arabic (native) and English (experienced level)
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Comfortable using CRM tools, dashboards, and digital platforms
  </li>
  <li>
   Ability to thrive in a fast-paced, tech-enabled, high-autonomy environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  المتطلبات :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   إجادة تامة للغة العربية (كلغة أم) واللغة الإنجليزية (بمستوى مهني)
  </li>
  <li>
   مهارات ممتازة في التواصل الشفهي والكتابي
  </li>
  <li>
   القدرة على استخدام أدوات إدارة علاقات العملاء (CRM)، ولوحات المتابعة، والمنصات الرقمية بكل كفاءة
  </li>
  <li>
   القدرة على العمل والنجاح في بيئة سريعة الوتيرة، مدعومة بالتقنية، وتتميز بقدر عالٍ من الاستقلالية
  </li>
 </ul>
</div>


Financial Customer Care Advisor , مستشار خدمة عملاء

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><ul><li><br>
<i>Due to Saudization local mandates, only Saudi nationals will be considered at this time.</i></li></ul><p></p><p><b><br>
What you'll build:</b></p><p>
As the CX Solution Advisor (SA), you will be the go-to person for any CX solution or product questions within the sales team. You will leverage your deep expertise in specific CX solutions (Commerce, Sales, Service, and Emarsys) to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.</p><ul><li>
Provide deep solution-specific expertise to support new sales and adoption for key customers</li><li>
Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.</li><li>
Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions</li><li>
Evaluate account qualification criteria to determine further investment in pursuing opportunities</li><li>
Establish yourself as a thought leader within the account team and fine-tune account strategy</li><li>
Collaborate with the team in creating overall themes and competitive differentiation</li><li>
Conduct vigorous dry runs on strategic deals and customer engagements</li><li>
Transition engagement to implementation partner/ Services teams effectively</li><li>
Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal</li><li>
Leverage digital assets throughout the customer engagement, including demos, presentations, and other content</li></ul><p></p><p><b><br>
What you bring:</b></p><ul><li>
Professional experience with large software/IT organizations, preferably in a CX solution-specific segment</li><li>
SAP CX product experience and/or 3-5 years of relevant CX solutions/Lines of Business experience</li><li>
Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment</li><li>
Viewed as a solutions/CX Lines of Business/Industry expert across SAP with a track record of success</li><li>
Focus on creating compelling storylines and themes for customer interactions</li><li>
Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions</li><li>
Passion and energy in all customer interactions</li></ul><p></p><ul><li><br>
<b><i>Due to Saudization local mandates, only Saudi nationals will be considered at this time.</i></b></li><li><b><i>One year Fixed term contract, with potential of being renewed.</i></b></li></ul><p></p><p><b><br>
Where you belong:</b></p><ul><li>
Customer Advocate: Collaborate to complement solution expertise and support customers</li><li>
Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement</li><li>
Implementation Partner/Customer Services &amp; Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value</li><li>
SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey</li></ul><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 442879 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid</p></div>

CX Solution Advisor (One-Year Fixed-Term Renewable Contract)

Bank of America

<div><p><b>Job Description:</b></p><p></p><p>
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br>
<br>
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br>
<br>
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br>
<br>
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!</p><p><b><br>
Job Description:</b><br>
This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position may be responsible for the provision of residential mortgage loans, and as such, is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential mortgage loan originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li>
Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions</li><li>
Recommends banking and investments strategies that align with client financial goals and needs</li><li>
Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds</li><li>
Mitigates and controls risk as part of daily activities</li><li>
Identifies and engages potential new clients through referrals or financial center clientele</li><li>
Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Currently holds Series 7 and 66 (63 and 65 in lieu of 66) licenses; if you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days</li><li>
Minimum of one year of experience in the investments industry, including investment training and in-depth knowledge of investment products and services</li><li>
Minimum of one year of experience working in the financial service industry and/or a sales environment where goals were met or exceeded</li><li>
Sets and accomplishes goals, achieving whatever one sets their mind to</li><li>
Builds and nurtures strong relationships</li><li>
Collaborates effectively with others to get things done</li><li>
Communicates effectively and confidently and is comfortable engaging all clients</li><li>
Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment</li><li>
Likes to learn, adapts to new information and seeks the right solutions for clients</li><li>
Efficiently manages time and capacity</li><li>
Thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
Strong computer skills with an ability to multitask in a demanding environment</li><li>
Minimum of three years of experience working in the financial service industry and/or a sales environment where goals were met or exceeded</li><li>
Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC)</li><li>
Obtained insurance licenses</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Account Management</li><li>
Advisory</li><li>
Client Experience Branding</li><li>
Customer and Client Focus</li><li>
Oral Communications</li><li>
Active Listening</li><li>
Attention to Detail</li><li>
Client Solutions Advisory</li><li>
Issue Management</li><li>
Pipeline Management</li><li>
Causation Analysis</li><li>
Client Management</li><li>
Policies, Procedures, and Guidelines</li><li>
Risk Management</li><li>
Written Communications</li></ul><p></p><p><b>
Minimum Education Requirement:</b> High School Diploma / GED / Secondary School or equivalent</p><p></p><p><b>
Schedule: </b>Monday - Friday with rotating Saturdays</p><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div>

Financial Solutions Advisor - Coastal Carolinas

<div><p><b>Job Description:</b></p><p></p><p>
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br>
<br>
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br>
<br>
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br>
<br>
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!</p><p><b><br>
Job Description:</b><br>
This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li>
Recommends financial advice and guidance that align with client financial goals and needs</li><li>
Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank</li><li>
Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities</li><li>
Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs</li><li>
Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs</li><li>
 Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Has demonstrated experience and proven success with business-to-business sales and/or small business banking</li><li>
Has strong communication skills with the ability to effectively influence clients</li><li>
Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution</li><li>
Has a proven sales track record</li><li>
Can build productive partnerships and working relationships</li><li>
Is experienced with outbound phone sales</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
Experience with financial information, spreadsheets and financial skills</li><li>
Experience with in-person customer service and sales</li><li>
Experience working with small business clients</li><li>
Experience meeting or exceeding goals</li><li>
A working knowledge of small business products and services</li><li>
Bilingual skills</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Client Management</li><li>
Client Solutions Advisory</li><li>
Customer and Client Focus</li><li>
Referral Identification</li><li>
Risk Management</li><li>
Client Experience Branding</li><li>
Credit Documentation Requirements</li><li>
Credit and Risk Assessment</li><li>
Pipeline Management</li><li>
Referral Management</li><li>
Attention to Detail</li><li>
Collaboration</li><li>
Issue Management</li><li>
Prospecting</li><li>
Relationship Building</li></ul><p></p><p><b>
Minimum Education Requirement:</b> High School Diploma / GED / Secondary School or equivalent</p><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div>

Business Solutions Advisor - Austin San Antonio Market Area

<div><p><b>Job Description:</b></p><p></p><p>
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br>
<br>
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br>
<br>
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br>
<br>
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!</p><p><b><br>
Job Description:</b><br>
This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li>
Recommends financial advice and guidance that align with client financial goals and needs</li><li>
Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank</li><li>
Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities</li><li>
Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs</li><li>
Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs</li><li>
 Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Has demonstrated experience and proven success with business-to-business sales and/or small business banking</li><li>
Has strong communication skills with the ability to effectively influence clients</li><li>
Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution</li><li>
Has a proven sales track record</li><li>
Can build productive partnerships and working relationships</li><li>
Is experienced with outbound phone sales</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
Experience with financial information, spreadsheets and financial skills</li><li>
Experience with in-person customer service and sales</li><li>
Experience working with small business clients</li><li>
Experience meeting or exceeding goals</li><li>
A working knowledge of small business products and services</li><li>
Bilingual skills</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Client Management</li><li>
Client Solutions Advisory</li><li>
Customer and Client Focus</li><li>
Referral Identification</li><li>
Risk Management</li><li>
Client Experience Branding</li><li>
Credit Documentation Requirements</li><li>
Credit and Risk Assessment</li><li>
Pipeline Management</li><li>
Referral Management</li><li>
Attention to Detail</li><li>
Collaboration</li><li>
Issue Management</li><li>
Prospecting</li><li>
Relationship Building</li></ul><p></p><p><b>
Minimum Education Requirement:</b> High School Diploma / GED / Secondary School or equivalent</p><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div><p></p>

Business Solutions Advisor - Chicago Michigan and Illinois Financial Center

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