consumer services advisor

Experian

<div><p>Experian is looking for a team-oriented attorney to provide legal support for Experian's North American consumer services business, Experian Consumer Services, headquartered in Costa Mesa, California. You will report to the SVP, Head of Legal &ndash; Consumer Services in the North America Law Department.</p><p><b>
What You'll Be Doing</b></p><ul><li>
Provide legal support for day-to-day operations of Experian Consumer Services (ECS), a $1.7B+ business serving 80M+ consumer members</li><li>
Advise on a broad range of legal matters across financial wellness, credit education, and identity protection products</li><li>
Assess and interpret existing and emerging laws and regulations, including financial services, consumer protection, and data privacy</li><li>
Conduct legal risk assessments and regulatory reviews for new products, features, and marketing initiatives</li><li>
Support development and launch of innovative consumer products such as Experian Boost, Smart Money Digital Checking, Experian Go, and Insurance Services</li><li>
Draft, review, and negotiate complex agreements, including strategic alliances, FinTech partnerships, and financial services contracts</li><li>
Serve as a subject matter expert on the evolving legal and regulatory landscape impacting digital consumer financial services</li><li>
Partner closely with business leaders, general managers, and cross-functional teams to provide proactive, solution-oriented legal guidance</li><li>
Contribute to a high-impact team focused on delivering financial empowerment and innovation</li></ul><br>
<br>
<div>About Experian</div><br>
<p>Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.</p><p>
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.</p><p>
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.</p><br>
<br>
<div>Experience and Skills</div><br>
<ul><li>5+ years of relevant legal experience in a large law firm and/or in-house setting</li><li>
Experience with financial services and FinTech regulations and/or transactions</li><li>
The highest standards and diligence in handling legal matters</li><li>
Experience in handling matters for highly regulated industries</li><li>
Experience developing practical strategies for complex business issues</li><li>
JD degree and license to practice law in relevant jurisdictions</li></ul><br>
<br>
<div>Additional Information<br>
</div><br>
<p><b>Benefits/Perks:</b></p><ul><li>
Great compensation package and bonus plan.</li><li>
Core benefits including medical, dental, vision, and matching 401K.</li><li>
Flexible work environment, ability to work remote, hybrid or in-office.</li><li>
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.</li><li>
Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html.</li></ul><p>
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces&trade; 2024 (Fortune Top 25), Great Place To Work&trade; 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.</p><p>
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.</p><p>
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.</p><p>
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.</p></div>

Corporate Counsel, Consumer Services

Concentrix

<div>
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   Job Title:
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 Customer Service Advisor - Arabic and English Speaker - Insurance sector
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   Job Description:
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  </strong>
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 Join Concentrix Team today!
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   Job Description
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 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
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 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
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 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
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   Career Growth And Personal Development:
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 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 <br/>
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 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
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   What You Will Do In This Role:
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  As a Customer Service Representative, you will:
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   Review customer requests and expectations and respond to them according to their needs and situations
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   Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
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   Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
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   Champion better brand experiences for our customers and clients
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  <li>
   Your qualifications:
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 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
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   Concentrix Is a Great Match If You:
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  </strong>
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 <ul>
  <li>
   Bachelor's degree or diploma in any related field
  </li>
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   Are proficient or bilingual in Arabic and English
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   Are proactive, self-motivated, and solution-oriented
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   Can work rotating and weekend shifts
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  </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>


Customer Service Advisor - Arabic and English Speaker - Insurance sector

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><ul><li><br>
<i>Due to Saudization local mandates, only Saudi nationals will be considered at this time.</i></li></ul><p></p><p><b><br>
What you'll build:</b></p><p>
As the CX Solution Advisor (SA), you will be the go-to person for any CX solution or product questions within the sales team. You will leverage your deep expertise in specific CX solutions (Commerce, Sales, Service, and Emarsys) to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.</p><ul><li>
Provide deep solution-specific expertise to support new sales and adoption for key customers</li><li>
Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.</li><li>
Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions</li><li>
Evaluate account qualification criteria to determine further investment in pursuing opportunities</li><li>
Establish yourself as a thought leader within the account team and fine-tune account strategy</li><li>
Collaborate with the team in creating overall themes and competitive differentiation</li><li>
Conduct vigorous dry runs on strategic deals and customer engagements</li><li>
Transition engagement to implementation partner/ Services teams effectively</li><li>
Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal</li><li>
Leverage digital assets throughout the customer engagement, including demos, presentations, and other content</li></ul><p></p><p><b><br>
What you bring:</b></p><ul><li>
Professional experience with large software/IT organizations, preferably in a CX solution-specific segment</li><li>
SAP CX product experience and/or 3-5 years of relevant CX solutions/Lines of Business experience</li><li>
Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment</li><li>
Viewed as a solutions/CX Lines of Business/Industry expert across SAP with a track record of success</li><li>
Focus on creating compelling storylines and themes for customer interactions</li><li>
Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions</li><li>
Passion and energy in all customer interactions</li></ul><p></p><ul><li><br>
<b><i>Due to Saudization local mandates, only Saudi nationals will be considered at this time.</i></b></li><li><b><i>One year Fixed term contract, with potential of being renewed.</i></b></li></ul><p></p><p><b><br>
Where you belong:</b></p><ul><li>
Customer Advocate: Collaborate to complement solution expertise and support customers</li><li>
Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement</li><li>
Implementation Partner/Customer Services &amp; Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value</li><li>
SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey</li></ul><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
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SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 442879 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid</p></div>

CX Solution Advisor (One-Year Fixed-Term Renewable Contract)

Paychex, Inc.

<div>Overview:
<div>
Responsible for consulting with clients on human resource matters, best practices, employee handbook options and responding to and identifying compliance concerns that pertain to state and federal employment law questions.</div>
Responsibilities:
<ul><li>Advises clients regarding human resources matters, best practices, and employee handbook options.</li><li>
Identifies and clearly responds to client human resources and employment law inquiries/concerns utilizing appropriate resources.</li><li>
Builds strong client relationships and provides high quality service in an effort to maintain high client satisfaction and retention.</li><li>
Maintains knowledge of trends and changes in employment law legislation and conveys state and federal labor laws to internal partners and clients to maintain compliance.</li><li>
Offers innovative solutions or overcomes objections when resolving problems.</li><li>
Proactively and reactively follows up with clients as necessary regarding any HR or employment law topic.</li><li>
Supports client handbook creation and changes by partnering with client to gather relevant information.</li><li>
Fields inbound and makes outbound calls in order to support clients with available products and services.</li><li>
Evaluates and responds to inquiries regarding client billing and account information.</li><li>
Participates in special projects as assigned.</li></ul>
Qualifications:
<div><ul><li>Associate's Degree - Preferred</li><li>
1 year of experience in Client Service, Human Resources, HR Education, or combination of all.</li></ul></div>
Compensation: In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $17.23 - $24.62 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.</div>

Client HR Business Advisor I - East / Central

DHL Express

<div>
 Would you like to become part of the world's most international company in the world?
 <br/>
 <br/>
 A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect with, the better life will be on our planet.
 <br/>
 <br/>
 Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
 <br/>
 <br/>
 Your Tasks:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner.
  </li>
  <li>
   Ensure that a high level of professional rapport is developed and maintained with all customers.
  </li>
  <li>
   Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
  </li>
  <li>
   Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
  </li>
  <li>
   Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
  </li>
  <li>
   Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL&rsquo;s most suitable service to the customer.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 Your Profile:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Proven ability to work under pressure in a fast paced, time sensitive environment.
  </li>
  <li>
   Sound educational background with knowledge of the Service Industry, an added advantage.
  </li>
  <li>
   Good oral and written communication skills.
  </li>
  <li>
   Tolerance for stress in a fast-paced working environment.
  </li>
  <li>
   Able to work on a flexible schedule.
  </li>
  <li>
   Adheres to policies and procedures.
  </li>
  <li>
   Possesses good relationship building and interpersonal skills.
  </li>
  <li>
   Ability to effectively contribute as a team member as part of a busy team.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our Offer:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Strong career support in an international environment
  </li>
  <li>
   Great culture and colleagues
  </li>
  <li>
   Multifarious benefit program
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
 <br/>
 <br/>
 We look forward to receiving your application!
</div>


Service Point Advisor

<div><div>Would you like to become part of the world's most international company in the world?<br>
</div><div></div><br>
<div>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect with, the better life will be on our planet.<br>
</div><div></div><br>
<div>Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist!<br>
</div><div></div><br>
<div>Your Tasks:<br>
</div><div></div><br>
<ul><li>Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner.
</li><li>Ensure that a high level of professional rapport is developed and maintained with all customers.
</li><li>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
</li><li>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
</li><li>Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL&rsquo;s most suitable service to the customer.<br>
</li></ul><div></div><br>
<div>Qualifications:</div><div></div><div><br>
Your Profile:</div><div></div><ul><li><br>
Proven ability to work under pressure in a fast paced, time sensitive environment.
</li><li>Sound educational background with knowledge of the Service Industry, an added advantage.
</li><li>Good oral and written communication skills.
</li><li>Tolerance for stress in a fast-paced working environment.
</li><li>Able to work on a flexible schedule.
</li><li>Adheres to policies and procedures.
</li><li>Possesses good relationship building and interpersonal skills.
</li><li>Ability to effectively contribute as a team member as part of a busy team.<br>
</li></ul><div></div><br>
<div>Our Offer:<br>
</div><div></div><br>
<ul><li>Strong career support in an international environment
</li><li>Great culture and colleagues
</li><li>Multifarious benefit program<br>
</li></ul><div></div><br>
<div>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!<br>
</div><div></div><br>
<div>We look forward to receiving your application!</div></div><div></div>

Bank of America

<div><p><b>Job Description:</b></p><p></p><p>
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br>
<br>
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br>
<br>
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br>
<br>
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!</p><p><b><br>
Job Description:</b><br>
This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise.</p><p></p><p><b>
Responsibilities:</b></p><p></p><ul><li>
Recommends financial advice and guidance that align with client financial goals and needs</li><li>
Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank</li><li>
Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities</li><li>
Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs</li><li>
Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs</li><li>
 Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Has demonstrated experience and proven success with business-to-business sales and/or small business banking</li><li>
Has strong communication skills with the ability to effectively influence clients</li><li>
Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution</li><li>
Has a proven sales track record</li><li>
Can build productive partnerships and working relationships</li><li>
Is experienced with outbound phone sales</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
Experience with financial information, spreadsheets and financial skills</li><li>
Experience with in-person customer service and sales</li><li>
Experience working with small business clients</li><li>
Experience meeting or exceeding goals</li><li>
A working knowledge of small business products and services</li><li>
Bilingual skills</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Client Management</li><li>
Client Solutions Advisory</li><li>
Customer and Client Focus</li><li>
Referral Identification</li><li>
Risk Management</li><li>
Client Experience Branding</li><li>
Credit Documentation Requirements</li><li>
Credit and Risk Assessment</li><li>
Pipeline Management</li><li>
Referral Management</li><li>
Attention to Detail</li><li>
Collaboration</li><li>
Issue Management</li><li>
Prospecting</li><li>
Relationship Building</li></ul><p></p><p><b>
Minimum Education Requirement:</b> High School Diploma / GED / Secondary School or equivalent</p><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div>

Business Solutions Advisor - Austin San Antonio Market Area

Search 10000+ Consumer services advisor jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 consumer services advisor jobs Near Me

Corporate Counsel, Consumer Services

Customer Service Advisor - Arabic and English Speaker - Insurance sector

CX Solution Advisor (One-Year Fixed-Term Renewable Contract)

Client HR Business Advisor I - East / Central

Service Point Advisor

Service Point Advisor

Business Solutions Advisor - Austin San Antonio Market Area