consumer services consultant

Suncorp Group Limited

<p>Take the next step. Be part of something bigger at Suncorp.</p> Senior Consultant - Consumer Insurance Strategy <p><b>Senior Consultant - Consumer Insurance (CI) Strategy</b></p> <ul> <li><b>Permanent Role</b></li> <li><b>Preferred Location: Sydney</b></li> <li><b>Open to Melbourne & Brisbane</b></li> </ul> <p>Are you a strategic thinker with a passion for solving complex business challenges? Do you thrive in a fast paced environment where your insights drive real impact? Join our Consumer Insurance Strategy team as a <b>Senior Consultant</b> and help shape the future of insurance. This is a newly created role in a growing team.</p> <p><b>About the Role</b></p> <p>As a Senior Consultant in Consumer Insurance (CI) Strategy, you'll play a pivotal role in supporting the development of the Consumer Insurance strategy, ensuring alignment with broader Enterprise strategy and goals</p> <p>You'll lead the development and delivery of hypothesis driven analysis, conduct market and competitor assessments, and prepare high impact presentations for senior stakeholders including the Executive Leadership Team and Board.</p> <p><b>Key Responsibilities</b></p> <ul> <li>Support the Executive Manager and Principal, Consumer Insurance Strategy, with the development of Consumer Insurance strategy aligned with Group Strategy.</li> <li>Conduct market scans, competitor analysis, and commercial assessments.</li> <li>Deliver clear, data driven insights and recommendations.</li> <li>Prepare strategic reports and presentations for senior audiences.</li> <li>Support business planning activities and monitor progress against strategic milestones.</li> <li>Lead ad hoc strategic analysis including financial modelling, commercial analysis and opportunity assessments.</li> </ul> <p><b>What You'll Bring</b></p> <ul> <li> 4 years' experience in Corporate and/or Business Unit Strategy.</li> <li>Minimum 2 years in Strategy Consulting at a top tier firm (preferred).</li> <li>Insurance industry experience is a plus, but not essential.</li> <li>Intermediate analytical, financial, and strategic problem solving skills.</li> <li>Proven ability to manage senior stakeholder relationships.</li> <li>Intermediate and proven ability in strategic frameworks, first principles & structured problem solving, and valuation techniques.</li> <li>Demonstrated experience in stakeholder management and influencing skills.</li> <li>Proficient level writing (PowerPoint writing) and presentation skills for executive audiences</li> </ul> <p><b>Key Relationships</b></p> <p>You'll work closely with:</p> <ul> <li>Consumer Insurance Chief Executive and Leadership Team</li> <li>Enterprise Strategy</li> <li>Insurance Australia CFO</li> </ul> <p><b>Why Join Us?</b></p> <p>We support flexible working arrangements and encourage employees to explore how, when, and where they work best. You'll be part of a collaborative team that values innovation, insight, and impact.</p> <p><b>Reporting Line</b></p> <p>This role reports to the <b>Executive Manager, Consumer Insurance Strategy</b> and works closely with senior leaders across Consumer Insurance, Enterprise Strategy, and Finance.</p> <p><b>What we can offer you:</b></p> <ul> <li>Discounts and offers on a range of insurance products</li> <li>A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.</li> <li>Invest in your brighter future with ongoing study support and career development programs.</li> <li>Give back to our communities with payroll giving, donation matching and paid volunteer leave.</li> <li>Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.</li> </ul> <p>At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.</p> <p><b>Advertised:</b> 30 Oct 2025 AUS Eastern Daylight Time<br/><b>Applications close:</b> 06 Nov 2025 AUS Eastern Daylight Time</p> <p>Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.</p>

Senior Consultant - Consumer Insurance Strategy

City of Detroit

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$77,922.00 - $96,779.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Michigan, MI</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Certified-Regular Civil Service</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2025213119903111025HRJS</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Human Resources Dept</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>11/10/2025</div>
</div></div></div><div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>9000-Non Union Salary Regular Service General</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p><b>HUMAN RESOURCES DEPARTMENT</b></p><p><b>
EMPLOYEE SERVICES CONSULTANT III</b></p><br>
The Employee Services Consultant class includes all positions whose duties are to perform and support the application and execution of established policies, procedures and processes. The Employee Services Consultant must have a detailed understanding of the knowledge, and theory of Human Resources and Relationship Management. Human Resources Assistants and Employee Services Consultants in a lower series report through this position.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><ul><li>Answers questions as a knowledgeable resource in one or more HR functional areas.
</li><li>Assists with training newer professional and technical staff.
</li><li>Assist with the development of employee engagement initiatives through data analysis, consultation, and action planning to drive organizational effectiveness.
</li><li>Assists with creating and establishing HR best practices regarding onboarding strategies, talent retention, and absence management programs.
</li><li>Collaborates with internal and external key stakeholders to develop and implement change management initiatives, and human resources policies and programs in support of city-wide initiatives.
</li><li>Conceptualizes and develops HR strategies, processes and procedures to increase customer service efficiencies.
</li><li>Develops a good working knowledge of assigned business areas and the operating processes and procedures within the City.
</li><li>Develops goals, objectives and performance metrics.
</li><li>Develops, recommends, and implements personnel policies, procedures, and programs consistent with city, state, and federal laws and regulations.
</li><li>Interprets city policies, procedures, collective bargaining agreements, laws, and regulations that affect business areas.
</li><li>Investigates employee relations and workplace concerns related to workplace violence, discrimination and harassment to ensure fair, consistent and equitable treatment of employees.
</li><li>Manages assigned special projects and programs.
</li><li>Proactively develops solutions; facilitates problem solving among different individuals/groups to reach effective outcomes.
</li><li>Provides human resources consultation and support services including, but not limited to employee relations, position management, employee engagement, and employee development.
</li><li>Provides interpretation, guidance and training in the application of city rules and regulations as they apply to employee relations and human resource policies.
</li><li>Serves as a liaison between the Human Resources Department and assigned customers by communicating and facilitating Human Resources needs.
</li><li>Works independently to define and meet customer needs, facilitating innovation and exploration of non-traditional ideas.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p>Education<br>
Bachelor's degree with major in human resources, business, management, organizational development, or Human Resources.<br>
<br>
Experience<br>
Employee Services Consultant III &ndash; Advanced levels of responsibility and three to four (3-4) years of human resources experience in any combination of the following components: compensation, recruitment/staffing, benefits, human resources, employee relations, talent development, performance management, and organizational development.<br>
<br>
Equivalency<br>
Equivalent combinations of education and experience may be substituted to meet the education and experience requirement of this position</p></div>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>Evaluation Plan</b></p><ul><li>
Interview: 70%</li><li>
Evaluation of Training, Experience &amp; Personal Qualifications: 30%</li><li>
Total of Interview and Evaluation T.E.P: 100%</li></ul><p><b>
Additional points may be awarded for:</b></p><ul><li>
Veteran Points: 0 &ndash; 15 points</li><li>
Detroit Residency Credit: 15 points</li></ul><br>
LRD: 10/13/2025</div></div></div><p></p>
<br><p></p><div><div><div><div><div><b>EMPLOYMENT BENEFITS</b></div></div><div><div><div><div><div><div>The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:<br>
<br>
<b>HEALTH</b><ul> <li><b>Medical - </b>Eligible for hospital, surgical, and prescription drug benefits. </li><li><b>Dental</b> </li><li><b>Vision</b></li></ul><b>INSURANCE</b><ul><li><b> </b><b>Life Insurance - </b>Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent. </li><li><b>Long-Term Disability Insurance (Income Protection Plan) - </b>The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.</li></ul><b>PAID TIME OFF</b><ul> <li><b>Sick Leave</b> </li><li><b>Vacation</b> </li><li><b>Holidays</b></li></ul><b>OTHER LEAVE BENEFITS</b><br>
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,<br>
<br>
<b>RETIREMENT BENEFITS</b><br>
<b>City Employees Retirement System</b><br>
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:<br>
<ul><li>Completion of thirty (30) years of service;</li><li>At age sixty (60) if you have at least ten (10) years of service, or </li><li>At age sixty-five (65) with eight (8) years of service.</li><li>In the event of disability, other eligibility rules apply);</li><li>An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;</li><li>Employees are vested after ten (10) years of service, regardless of age. </li></ul><br>
<b>ADVANCEMENT OPPORTUNITIES - </b>Employees have many opportunities for growth and career advancement throughout all City departments and divisions.<br>
<br>
<br>
<b><i>Have a successful career with the City of </i></b><b><i>Detroit</i></b><b><i>. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of </i></b><b><i>Detroit</i></b><b><i>.</i></b></div></div></div></div></div></div></div></div></div><p></p>

Employee Services Consultant III (to establish a list)

HCLTech

<div><div><div><h1 class="jobSectionHeader"><b>Consultant - Services</b></h1>
</div><div><div>Noida
</div></div><div><div>9-11 Years
</div></div><div><div>INDIA
</div></div><div><p><b>Job Description (Posting).
</b></p><div>At least 5 years of experience designing and implementing artificial intelligence systems.Strong experience with machine learning, natural language processing, and computer vision technologies.Proficiency in programming languages such as Python, Java, and C++.Experience working with cloud computing platforms such as AWS, Azure, or GCP.Strong analytical and problem-solving skills.Excellent written and verbal communication skills.Ability to work independently and as part of a team.Strong leadership skills and ability to mentor other members of the AI development team.Experience with deep learning frameworks such as TensorFlow, Keras, and PyTorch.Experience with distributed computing systems such as Hadoop or Spark.Experience with containerization technologies such as Docker or Kubernetes.Experience with agile software development methodologies. (1.) To gather insights on prevailing industry developments and analyze competitor strategies and specific account details to inform business decisions. (2.) To work with marketing team to develop and collateralize documents and ensure those value proposition are readily available to teams. (3.) To collaborate with various internal teams to assemble and create content for marketing materials such as white papers and case studies that effectively convey HCLTech's value proposition. (4.) To collaborate with Sales team (Hunting &amp; Farming) on key focus areas &amp; customer profiles.</div>
</div><div><p><b>Qualification</b></p>
<div>Bachelor of Technology/ Engineering
</div></div><div><p><b>No. of Positions</b></p>
<div>1</div>
</div><div><p><b>Skill (Primary)</b></p>
<div>Technical Skills-Cloud Platform-Google Cloud Platform
</div></div><div><p><b>Auto req ID</b></p>
<div>1524413BR</div></div></div></div><div></div>

Consultant - Services

Nexthink

<div><b>Company Description</b><p><br>
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.</p><b><br>
Job Description</b><p><br>
The Professional Services Consultant is an integral part of the services organization and a customer-facing representative of the company. The consultant is responsible for ensuring that the company&rsquo;s products are implemented within a customer&rsquo;s organization in such a way as to meet or exceed a customer&rsquo;s reasonable expectations of the solution&rsquo;s technical and business benefits.</p><p>
The Professional Services Consultant&rsquo;s role requires a hard-working and enthusiastic person with strong technical and communication skills who is able to establish and maintain trusted technical advisor status. The ability to travel to and work from a customer&rsquo;s own office or site is essential as and when required.</p><ul><li>
Maintain sufficient technical capability and current best practice knowledge to be able to implement and operate all of Nexthink&rsquo;s products at an advanced level of competency during a project implementation.</li><li>
Install and configure Nexthink in line with the agreed solution design and prepare all relevant technical project deliverables.</li><li>
Implement all technical aspects of service delivery to the required standard of quality.</li><li>
Educate and empower Nexthink customers to take full advantage of the solution so that it is fully adopted.</li><li>
Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.</li><li>
Be committed to customer satisfaction and referenceability.</li><li>
Work collaboratively with internal teams (sales, pre-sales, support, product management) and Nexthink partners</li><li>
Seek to continuously improve relevant technical knowledge and skills</li><li>
Contribute to our community forums by posting and publishing articles.</li></ul><p>
#Li-Hybrid</p><b><br>
Qualifications</b><br>
<ul><li>
Minimum of 5 years of experience in a software consulting role.</li><li>
Good troubleshooting skills and technical knowledge of IT operations and ITIL,</li><li>
Exposure to Digital Transformation projects, preferably End-User related,</li><li>
Excellent knowledge of Microsoft Windows clients and applications, MacOS is a plus</li><li>
Desired experience with Cloud deployments (e.g. Architecture, Security (SSO), API&rsquo;s),</li><li>
General awareness of the current industry standards and regulations (e.g. ISO27k, PCI-DSS, GDRP, NIST),</li><li>
Ability to quickly learn new technologies in an unsupervised environment,</li><li>
Excellent communication, customer-facing and teamwork skills,</li><li>
Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies.</li><li>
Professional fluency in Arabic and English to support customer engagements.</li></ul><br>
<b>
Additional Information</b><p><br>
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers&rsquo; IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.</p><p>
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees &lsquo;Nexthinkers&rsquo; and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.</p><p>
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:</p><ul><li>
Permanent position and a competitive compensation package.</li><li>
Health insurance coverage for you and eligible dependents, including dental, vision, and alternative medicine options, with 100% coverage of healthcare premiums.</li><li>
&#65039; Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.</li><li>
Hybrid work model.</li><li>
Free access to professional training platforms to explore your interests and enhance your skills, ensuring continuous growth and success in your role.</li><li>
Family benefits, including 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months, and 6 weeks of fully paid leave for secondary caregivers.</li><li>
Up to $750 USD/year for gym membership reimbursement, supporting your journey towards a balanced and healthy lifestyle.</li><li>
 Bonuses for referring successful hires after three months of continuous employment.</li></ul></div>

Professional Services Consutlant

U.S. Bank

<p></p><div><p>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs.<br>
<br>
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.<br>
<br>
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</div><div><b>
Basic Qualifications</b><br>
<ul><li>High school diploma or equivalent</li><li>Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training</li></ul></div><div><b>
Preferred Skills/Experience</b><br>
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems</li><li>Thorough knowledge of all retail products and services</li><li>Proven customer service and interpersonal skills</li><li>Experience in participating in sales campaigns/promotions</li><li>Experience with using and demonstrating digital products and self-service technologies</li><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul></div><p></p><p>
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
</p><p></p><p><b>Benefits:</b></p><p>
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):</p><ul><li><p>
Healthcare (medical, dental, vision)</p></li><li><p>
Basic term and optional term life insurance</p></li><li><p>
Short-term and long-term disability</p></li><li><p>
Pregnancy disability and parental leave</p></li><li><p>
401(k) and employer-funded retirement plan</p></li><li><p>
Paid vacation (from two to five weeks depending on salary grade and tenure)</p></li><li><p>
Up to 11 paid holiday opportunities</p></li><li><p>
Adoption assistance</p></li><li><p>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</p></li></ul><p></p><p>
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.</p><p></p><p><b>
E-Verify</b></p><p>
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.</p><p></p>
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39<p></p><p>
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.</p><p></p><p>
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.</p><p></p><p><b>
Posting may be closed earlier due to high volume of applicants.</b></p></div>

Client Relationship Consultant 3 (Banker) - Falcon Safeway - Peyton, CO

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Senior Consultant - Consumer Insurance Strategy

Senior Consultant - Consumer Insurance Strategy

Senior Consultant - Consumer Insurance Strategy

Employee Services Consultant III (to establish a list)

Consultant - Services

Professional Services Consutlant

Client Relationship Consultant 3 (Banker) - Falcon Safeway - Peyton, CO