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career opportunities: officer, customer relations (14366) Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait Only Jobs In Kuwait

career opportunities: officer, customer relations (14366)

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client services officer

contact center agent

Boutiqaat

<div>
 
 
 Kickstart Your Career with Us &ndash; Contact Center Internship
 
 
 
 
 
 
 Do you thrive on solving problems and creating positive experiences for people?
 
 
 If yes &mdash; then this internship is your chance to shine!
 
 
 
 
 
 We&rsquo;re on the lookout for passionate, ambitious interns to join our Contact Center Team. This is more than just answering calls &mdash; it&rsquo;s about being the voice of our brand, building trust with customers, and learning the true art of communication.
 
 
 What You&rsquo;ll Gain:
 
 
 &bull; Real-world experience in customer engagement and service excellence.
 
 
 &bull; Training in professional communication, problem-solving, and digital systems.
 
 
 &bull; Mentorship from experienced professionals who want you to grow.
 
 
 Who We&rsquo;re Looking For:
 
 
 &bull; Fresh graduates are eager to explore customer service.
 
 
 &bull; Strong communication skills (Arabic &amp; English preferred).
 
 
 &bull; Positive attitude, adaptability, and eagerness to learn.
 
 
 
 
 
 Location: [Kuwait, Hawalli]
 
 
 Internship Duration: [ 3 Months]
 
 
 Future Opportunities: Top performers may be considered for full-time roles!
 
 
 
 
 
 If you&rsquo;re ready to learn, grow, and be part of a team that makes every customer feel heard and valued, we want to meet you.
 
 
 
 
 
 Apply now and turn conversations into career opportunities!
 
</div>

Contact Center Agent

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent

<div>
 
 
 Prepare People. Elevate Performance. Shape Customer Experiences.
 
 
 
 
 
 
 We are seeking a motivated and detail-oriented Training Officer to support the development of our Contact Center team. In this role, you&rsquo;ll play an active part in onboarding new hires, delivering refresher sessions, and maintaining training records, all while contributing to the creation of engaging learning materials. By fostering a knowledgeable and confident workforce, you&rsquo;ll directly contribute to stronger performance and better customer experiences.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Assist in delivering structured training programs for new and existing employees.
 </li>
 <li>
 Facilitate training sessions using presentations, e-learning modules, and simulations.
 </li>
 <li>
 Provide coaching in customer communication, empathy, and conflict resolution.
 </li>
 <li>
 Ensure training materials are updated to reflect policies, procedures, and system changes.
 </li>
 <li>
 Create simple training aids such as FAQs, cheat sheets, and how-to guides.
 </li>
 <li>
 Observe and provide real-time feedback to trainees during sessions.
 </li>
 <li>
 Collect and analyze feedback to improve training content and delivery.
 </li>
 <li>
 Maintain training attendance, completion records, and certificates.
 </li>
 <li>
 Coordinate with team leaders and quality assurance to schedule and support training.
 </li>
 <li>
 Deliver compliance and policy training relevant to customer interactions.
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Education, HR, Communication, or a related field (or in progress).
 </li>
 <li>
 1&ndash;3 years of experience in a contact center or customer service environment.
 </li>
 <li>
 Strong communication skills in English and Arabic (verbal, written, and listening).
 </li>
 <li>
 Proficiency in Microsoft Office Suite; familiarity with call center systems or LMS is a plus.
 </li>
 <li>
 Confident speaking in front of small groups and addressing trainee questions.
 </li>
 <li>
 Organized, detail-oriented, and able to manage multiple priorities.
 </li>
 <li>
 Positive, patient, and adaptable with a passion for helping others grow.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 This is more than just a training role; it&rsquo;s an opportunity to empower people, build confidence, and directly influence customer satisfaction. You&rsquo;ll be part of a collaborative environment where growth, learning, and teamwork are at the center of success.
 
 
 
 
 
 
 Ready to Make an Impact?
 
 
 
 Apply now and help shape a workforce that delivers outstanding customer experiences every day.
 
</div>

Training Officer - Contact Center

Grand Hyatt Kuwait City

<div><div>Summary<div>
As a Reservation Agent, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. 
The Reservation Agent is responsible to assist in the smooth and efficient running of the Reservation Department within the Rooms Division</div></div><div> 
Qualifications<div>
The potential candidate must ideally have:<ul><li>
A relevant degree or diploma in Hospitality or Tourism management.</li><li>
Minimum 2 years' work experience hotel operations.</li><li>
Good problem solving, administrative and interpersonal skills are a must.</li><li>
Native level Arabic skills required</li></ul></div></div></div>

RESERVATION AGENT

Update Development GCC general trading

Looking for a Sales Manager who have complete Knowledge and experience in Ceramic and TilesLooking for a travel agent (Male/female) job role booking tickets and handling clients for a privat jet charterInterested candidates please send CV to abdulaziz@update-gcc.complease send email with the subject for the post appliedJob Type: Full-time

Sales Manger

Travel AgentAre you passionate about luxury travel and private aviation? Join our team and help clients experience seamless private jet journeys.Your role: Book and manage private charter flights and VIP travel Advise clients on exclusive travel options and itineraries Provide top-tier customer service to high-profile clients Build strong relationships with clients and partnersRequirements: Experience in private aviation or luxury travel Knowledge of private jet booking platforms and regulations Excellent communication, sales, and organizational skillsApply now by sending your CV to abdulaziz@update-GCC.com with the post in the SubjectJob Type: Full-time

Travel Agent for Private Jet and Chartered Fight

We&rsquo;re looking for a motivated Sales Manager to lead our team and drive growth, has knowledge and experience in the Ceramic, Tiles.What you&rsquo;ll do: Develop sales strategies and achieve targets Lead and mentor a sales team Build strong client relationships Identify new market opportunitiesWhat we&rsquo;re looking for: Proven sales experience Strong leadership and negotiation skills Bachelor&rsquo;s degree in Business/Marketing or related fieldTravel AgentAre you passionate about luxury travel and private aviation? Join our team and help clients experience seamless private jet journeys.Your role: Book and manage private charter flights and VIP travel Advise clients on exclusive travel options and itineraries Provide top-tier customer service to high-profile clients Build strong relationships with clients and partnersRequirements: Experience in private aviation or luxury travel Knowledge of private jet booking platforms and regulations Excellent communication, sales, and organizational skillsApply now by sending your CV to abdulaziz@update-GCC.com with the post in the SubjectJob Type: Full-time

Sale Manager and Travel Agent

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