receptionist (female) – night shift (call center)

aca customer support and lead verifier-night shift

aca customer support representative – night shift

business development consultant – sales call center

call center agents

receptionist (female) – night shift (call center) Jobs in Rawalpindi

aca customer support and lead verifier-night shift Jobs in Rawalpindi

aca customer support representative – night shift Jobs in Rawalpindi

business development consultant – sales call center Jobs in Rawalpindi

contact center agent

biniTelecom

Job Description: We are seeking motivated Call Center Agents to join our team for healthcare and insurance-related campaigns, including ACA (Affordable Care Act), Medicare, MVA (Motor Vehicle Accident), and Final Expense (FE). The agent will be responsible for handling inbound and outbound calls, qualifying potential clients, verifying customer information, explaining basic coverage or service options, and scheduling appointments for licensed agents or specialists. The role requires maintaining accurate CRM records, ensuring compliance with campaign guidelines, and delivering excellent customer service while meeting daily and monthly performance targets.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Qualify potential clients and gather necessary information.</li><li>Provide basic information about ACA, Medicare, MVA, or Final Expense services.</li><li>Verify customer details and maintain accurate records in CRM systems.</li><li>Schedule appointments for licensed agents or specialists.</li><li>Follow company policies and compliance regulations.</li><li>Achieve daily, weekly, and monthly call and performance targets.</li><li>Deliver excellent customer service and maintain a professional attitude.</li></ul>Requirements:<ul><li>Minimum 6 months of call center experience (healthcare, insurance, or lead generation preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle high call volumes and meet targets.</li><li>Basic computer skills and CRM system knowledge.</li><li>Ability to work in a fast-paced and team-oriented environment.</li><li>Good listening and problem-solving skills.</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call center Agents

ARFA TECH

Please read the full job description carefully before applying.Location: Chaklala Scheme 3, Rawalpindi Employment Type: Full-Time (Onsite) Working Hours: 6:00 PM &ndash; 3:00 AMAbout the RoleWe are looking for an experienced Truck Dispatch Agent who understands the dynamics of the U.S. trucking industry. In this role, you will handle daily dispatch operations, coordinate with drivers, and secure high-paying loads while ensuring smooth execution from pickup to delivery.Key Responsibilities<ul><li>Manage daily dispatch operations and scheduling for assigned trucks</li><li>Find and book loads using platforms such as DAT and Truckstop</li><li>Negotiate rates with brokers to maximize profitability</li><li>Stay in constant communication with drivers to ensure timely updates</li><li>Track shipments and resolve any issues that may arise during transit</li></ul>Requirements<ul><li>At least 1 year of hands-on experience in U.S. truck dispatching</li><li>Solid understanding of load boards, lanes, and current market pricing</li><li>Strong command of English, both verbal and written</li><li>Ability to multitask and perform efficiently in a high-pressure environment</li></ul>What You&rsquo;ll Get<ul><li>Competitive salary package with performance-based bonuses</li><li>Opportunities for career growth and advancement</li><li>A positive and team-oriented work environment</li></ul>Pay: Rs60,000.00 - Rs120,000.00 per hourWork Location: In person

Call Center Agent for US Trucking Industry

Roots Bpo

Roots BPO is hiring Customer Service Representatives (CSR) for the ACA Campaign.Requirements:<ul><li>Fresh &amp; experienced candidates can apply</li><li>Male &amp; Female both welcome</li><li>Night shift only</li><li>Good communication skills</li><li>Work from office only (Rawalpindi)</li></ul>Benefits:<ul><li>Basic Salary</li><li>Daily Bonuses</li><li>Punctuality Bonus</li></ul>Shift Timing:6:30 PM &ndash; 4:00 AMLocation:Office # S-9, 2nd Floor, Save Mart Plaza,Haidri Chowk, Saidpur Road, RawalpindiApply now and send your resume on WhatsApp: 0329-5735060Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you willing to work night shift?</li><li>Are you located in Rawalpindi?</li><li>Do you have call center experience?</li></ul>Work Location: In person

Call Center Agent – ACA Campaign

Callflow marketing

Job Title: ACA Verifier Campaign: Affordable Care Act (ACA &ndash; USA) Department: Operations Shift: Night Shift (US Time Zones) Location: 2nd Floor, Bin Talib Square, Iran Road , Chandni Chowk, Rawalpindi Google Maps Link: https://share.google/y7ZQrSietaf1UPofR Employment Type: Full-TimeJob Description Overview:We are seeking a detail-oriented and responsible ACA Verifier to join our Verification team. The primary responsibility of this role is to verify customer information collected by Customer Service Representatives (CSRs) to ensure accuracy, eligibility, and full compliance with Affordable Care Act (ACA) guidelines, as well as TCPA and Do Not Call (DNC) regulations before final enrollment.The ideal candidate must possess strong communication skills, excellent attention to detail, and the ability to maintain high compliance standards while working in a fast-paced call center environment.Key Responsibilities<ul><li>Conduct verification calls with customers transferred by CSRs to confirm the accuracy of their information.</li><li>Verify customer personal details, including name, date of birth, address, income, and household size.</li><li>Ensure that customers fully understand the ACA plan details and provide proper consent before enrollment.</li><li>Confirm that the customer&rsquo;s phone number is not registered on the Do Not Call (DNC) list.</li><li>Identify and prevent misrepresentation, incorrect information, or potential fraudulent activity.</li><li>Approve or reject applications based on verification results and compliance standards.</li><li>Maintain accurate records of verification outcomes in the CRM system.</li><li>Escalate discrepancies, compliance issues, or suspicious cases to supervisors or the compliance department.</li><li>Ensure all interactions comply with ACA regulations, TCPA requirements, and company policies.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong listening skills and attention to detail.</li><li>Excellent verbal communication skills in English.</li><li>Knowledge of ACA policies, TCPA regulations, and DNC compliance requirements.</li><li>Ability to handle pressure and maintain high-quality standards in a fast-paced environment.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Previous experience in ACA verification, quality assurance, or compliance roles is preferred.</li><li>Minimum education requirement: Matriculation or Intermediate.</li></ul>Key Performance Indicators (KPIs)Employee performance will be evaluated based on the following metrics:<ul><li>Verification Accuracy Rate</li><li>Compliance Score</li><li>Error and Rejection Rate</li><li>Call Quality and Professionalism</li><li>Adherence to Verification Procedures</li></ul>Work Environment<ul><li>Night Shift aligned with US time zones.</li><li>Call Center environment requiring consistent call handling and verification tasks.</li><li>Regular performance monitoring and quality assessments.</li></ul>Equal Opportunity StatementWe are committed to providing a professional, inclusive, and growth-oriented work environment. All qualified applicants will be considered based on their skills, experience, and ability to meet the requirements of the role.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Flow Marketing Pvt, Ltd. Call Centre Agent (Verifiers, Night Shift)

Job description:Job Description: Responsible for assisting clients with Affordable Care Act (ACA) and Medicare plan inquiries, eligibility verification, enrollments, and renewals. Manage inbound and outbound calls, qualify prospects, verify customer information, explain coverage options, and schedule appointments for licensed agents (fronter role). Maintain accurate CRM records, ensure compliance with federal and state regulations, and provide excellent customer service while meeting daily and monthly targets.Requirements:<ul><li>Minimum 6 months of experience in the call center industry (healthcare campaign preferred).</li><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of ACA and Medicare plans.</li><li>Ability to handle high call volumes and meet performance targets.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and as part of a team.</li></ul>shift timing: Night shiftPay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call center agents

Axxon BPO

Job TitleMedicare Verification Agent &ndash; Call Center Job | 40K&ndash;50K Salary + High BonusesCompanyAxxon BPOJob TypeFull-TimeShiftNight Shift (US Campaign)LocationOn-SiteJob OverviewAxxon BPO is currently hiring Medicare Verification Agents for our growing US healthcare campaign.The role requires agents who can professionally communicate with US customers, verify Medicare information, and ensure accurate lead qualification.This position is ideal for individuals with previous call center experience in Medicare or other US campaigns who are confident speaking with customers and maintaining professional communication standards.Salary &amp; CompensationBasic Salary: 40,000 &ndash; 50,000 PKRPerformance-Based Bonus: Up to 200,000 PKRTop performers have the opportunity to significantly increase their monthly earnings through performance incentives and bonuses.Key Responsibilities<ul><li>Contact and communicate with potential Medicare customers</li><li>Verify customer information and eligibility accurately</li><li>Confirm required details according to campaign guidelines</li><li>Maintain professional and clear communication with US clients</li><li>Update and manage customer data in the CRM system</li><li>Ensure accurate lead verification before transferring to the next stage</li></ul>Requirements<ul><li>Previous call center experience preferred</li><li>Experience in Medicare verification campaigns is highly preferred</li><li>Strong English speaking and listening skills</li><li>Ability to handle US customers professionally</li><li>Good computer skills and familiarity with CRM systems</li><li>Ability to work night shift</li></ul>Preferred Skills<ul><li>Experience in US healthcare campaigns</li><li>Strong attention to detail when verifying customer information</li><li>Ability to maintain call quality and compliance standards</li></ul>What We Offer✔ Competitive salary package ✔ High bonus and commission potential ✔ Professional and supportive work environment ✔ Career growth opportunities within the company ✔ Stable and long-term campaignWhy Join Axxon BPOAt Axxon BPO, we believe in rewarding performance and providing opportunities for growth. Our team works in a professional environment where motivated agents can build long-term careers in the call center industry.How to ApplyInterested candidates can apply directly through Indeed or visit our office for a walk-in interview.Job Type: Full-timePay: Up to Rs50,000.00 per monthExperience:<ul><li>Self-Verification: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Medicare Self-Verification Agent – Call Center Job | 40K–50K Salary + High Bonuses

We are looking for a high energy, results driven HR Manager to lead our recruitment efforts as we scale our operations. This is a critical role designed for a candidate who thrives in a fast paced environment and has a proven track record of massive hiring for high volume US campaigns.The ideal candidate will have at least 3 years of experience in the call center industry, specifically focused on the Medicare and ACA (Affordable Care Act) verticals. You should possess an extensive professional network (PR) to source top-tier talent quickly and the linguistic fluency to vet candidates for premium English speaking roles.Key Responsibilities<ul><li>Massive Recruitment: Execute aggressive hiring strategies to meet weekly agent quotas for Medicare and ACA campaigns.</li><li>Talent Sourcing: Leverage your existing PR and industry connections to build a pipeline of experienced call center agents.</li><li>Vetting &amp; Quality Control: Conduct rigorous interviews to ensure all hires meet our high standards for English proficiency and sales acumen.</li><li>Onboarding: Streamline the transition from candidate to agent, ensuring all new hires understand the nuances of US based lead generation.</li><li>Strategy: Provide deep insights into the US call center market to optimize retention and recruitment ROI.</li></ul>Required Qualifications<ul><li>Experience: Minimum 3 years of HR/Recruitment Management specifically within the BPO/Call Center sector.</li><li>Campaign Knowledge: Deep, hands on understanding of Medicare, ACA, and US based insurance campaigns.</li><li>Communication: Exceptional English verbal and written communication skills.</li><li>Network: A strong &quot;Public Relations&quot; (PR) portfolio within the local call center community.</li></ul>We are scaling fast and need a leader to match our pace. If you are an HR expert with a deep understanding of US campaigns, don't wait. Submit your application today to secure your spot in our upcoming hiring drive!Pay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

HR Manager (High Volume Recruitment)

Explore 86+ Contact center agent in Rawalpindi this April. Find roles across top companies and apply now to boost your career.