contact center agent

ARFA TECH

Please read the full job description carefully before applying.Location: Chaklala Scheme 3, Rawalpindi Employment Type: Full-Time (Onsite) Working Hours: 6:00 PM &ndash; 3:00 AMAbout the RoleWe are looking for an experienced Truck Dispatch Agent who understands the dynamics of the U.S. trucking industry. In this role, you will handle daily dispatch operations, coordinate with drivers, and secure high-paying loads while ensuring smooth execution from pickup to delivery.Key Responsibilities<ul><li>Manage daily dispatch operations and scheduling for assigned trucks</li><li>Find and book loads using platforms such as DAT and Truckstop</li><li>Negotiate rates with brokers to maximize profitability</li><li>Stay in constant communication with drivers to ensure timely updates</li><li>Track shipments and resolve any issues that may arise during transit</li></ul>Requirements<ul><li>At least 1 year of hands-on experience in U.S. truck dispatching</li><li>Solid understanding of load boards, lanes, and current market pricing</li><li>Strong command of English, both verbal and written</li><li>Ability to multitask and perform efficiently in a high-pressure environment</li></ul>What You&rsquo;ll Get<ul><li>Competitive salary package with performance-based bonuses</li><li>Opportunities for career growth and advancement</li><li>A positive and team-oriented work environment</li></ul>Pay: Rs60,000.00 - Rs120,000.00 per hourWork Location: In person

Call Center Agent for US Trucking Industry

biniTelecom

Job description:Job Description: We are hiring ACA &amp; Medicare Verifiers to join our call center team. This role focuses on verifying customer information, confirming eligibility for ACA and Medicare programs, and ensuring data accuracy before transferring qualified leads to the next stage. Key Responsibilities:<ul><li>Handle inbound and outbound calls to verify customer details related to ACA and Medicare plans.</li><li>Confirm customer eligibility for Medicare (Part A, B, C, D) and ACA Marketplace programs.</li><li>Accurately validate personal information including age, income, residency, coverage status, and enrollment periods.</li><li>Ensure all collected data is complete, accurate, and compliant with CMS and HIPAA regulations.</li><li>Follow scripted verification processes while maintaining a professional and courteous call flow.</li></ul>Requirements:<ul><li>Minimum 6 months of experience in a call center</li><li>Ability to Work on NIGHT SHIFT</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call Center Agents ( VERIFIER)

Wave 2.0

Job description:Job Description: We are hiring ACA &amp; Medicare Verifiers to join our call center team. This role focuses on verifying customer information, confirming eligibility for ACA and Medicare programs, and ensuring data accuracy before transferring qualified leads to the next stage. Key Responsibilities:<ul><li>Handle inbound and outbound calls to verify customer details related to ACA and Medicare plans.</li><li>Confirm customer eligibility for Medicare (Part A, B, C, D) and ACA Marketplace programs.</li><li>Accurately validate personal information including age, income, residency, coverage status, and enrollment periods.</li><li>Ensure all collected data is complete, accurate, and compliant with CMS and HIPAA regulations.</li><li>Follow scripted verification processes while maintaining a professional and courteous call flow.</li></ul>Requirements:<ul><li>Minimum 6 months of experience in a call center</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agent ( VERIFIER)

Roots Bpo

Roots BPO is hiring Customer Service Representatives (CSR) for the ACA Campaign.Requirements:<ul><li>Fresh &amp; experienced candidates can apply</li><li>Male &amp; Female both welcome</li><li>Night shift only</li><li>Good communication skills</li><li>Work from office only (Rawalpindi)</li></ul>Benefits:<ul><li>Basic Salary</li><li>Daily Bonuses</li><li>Punctuality Bonus</li></ul>Shift Timing:6:30 PM &ndash; 4:00 AMLocation:Office # S-9, 2nd Floor, Save Mart Plaza,Haidri Chowk, Saidpur Road, RawalpindiApply now and send your resume on WhatsApp: 0329-5735060Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you willing to work night shift?</li><li>Are you located in Rawalpindi?</li><li>Do you have call center experience?</li></ul>Work Location: In person

Call Center Agent – ACA Campaign

Job description:Job Description: Responsible for assisting clients with Affordable Care Act (ACA) and Medicare plan inquiries, eligibility verification, enrollments, and renewals. Manage inbound and outbound calls, qualify prospects, verify customer information, explain coverage options, and schedule appointments for licensed agents (fronter role). Maintain accurate CRM records, ensure compliance with federal and state regulations, and provide excellent customer service while meeting daily and monthly targets.Requirements:<ul><li>Minimum 6 months of experience in the call center industry (healthcare campaign preferred).</li><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of ACA and Medicare plans.</li><li>Ability to handle high call volumes and meet performance targets.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and as part of a team.</li></ul>shift timing: Night shiftPay: Rs50,000.00 - Rs100,000.00 per hourWork Location: In person

Call center agents

We are looking for a high energy, results driven HR Manager to lead our recruitment efforts as we scale our operations. This is a critical role designed for a candidate who thrives in a fast paced environment and has a proven track record of massive hiring for high volume US campaigns.The ideal candidate will have at least 3 years of experience in the call center industry, specifically focused on the Medicare and ACA (Affordable Care Act) verticals. You should possess an extensive professional network (PR) to source top-tier talent quickly and the linguistic fluency to vet candidates for premium English speaking roles.Key Responsibilities<ul><li>Massive Recruitment: Execute aggressive hiring strategies to meet weekly agent quotas for Medicare and ACA campaigns.</li><li>Talent Sourcing: Leverage your existing PR and industry connections to build a pipeline of experienced call center agents.</li><li>Vetting &amp; Quality Control: Conduct rigorous interviews to ensure all hires meet our high standards for English proficiency and sales acumen.</li><li>Onboarding: Streamline the transition from candidate to agent, ensuring all new hires understand the nuances of US based lead generation.</li><li>Strategy: Provide deep insights into the US call center market to optimize retention and recruitment ROI.</li></ul>Required Qualifications<ul><li>Experience: Minimum 3 years of HR/Recruitment Management specifically within the BPO/Call Center sector.</li><li>Campaign Knowledge: Deep, hands on understanding of Medicare, ACA, and US based insurance campaigns.</li><li>Communication: Exceptional English verbal and written communication skills.</li><li>Network: A strong &quot;Public Relations&quot; (PR) portfolio within the local call center community.</li></ul>We are scaling fast and need a leader to match our pace. If you are an HR expert with a deep understanding of US campaigns, don't wait. Submit your application today to secure your spot in our upcoming hiring drive!Pay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

HR Manager (High Volume Recruitment)

MEDIFLOWS BILLING SOLUTIONS Company

Job Title: AI Agent Developer Trainer (Part-Time)Job SummaryWe are seeking a part-time AI Agent Developer Trainer to teach students how to build and understand AI agents. The ideal candidate can clearly explain concepts and guide students through practical learning.Responsibilities<ul><li>Design and deliver training programs focused on AI agent development</li><li>Large Language Models (LLMs)</li><li>Prompt engineering</li><li>Agent frameworks (e.g., LangChain, AutoGen)</li><li>Retrieval-Augmented Generation (RAG)</li><li>Guide learners in building real-world AI agents (chatbots, automation tools, multi-agent systems)</li><li>Create course materials, assignments, and practical labs</li><li>Provide one-on-one mentorship and feedback</li><li>Stay updated with the latest trends in AI and agent technologies</li><li>Evaluate student progress through projects, assessments, and code reviews</li><li>Assist learners in deploying AI agents (APIs, cloud platforms, etc.)</li></ul>Requirements<ul><li>Strong knowledge of AI, Machine Learning, and AI agents</li><li>Experience with Python and AI tools/frameworks</li><li>Good communication and teaching skills</li><li>Ability to explain concepts to beginners</li></ul>Job TypePart-Time (On-site)Job Type: Part-timePay: Rs40,000.00 per monthWork Location: In person

AI Agent Developer Trainer

Explore 104+ Contact center agent in Rawalpindi this April. Find roles across top companies and apply now to boost your career.