contact center assistant

Blue Federal Credit Union

<div><p>At Blue, we discover pathways to realize your possibilities! Our Assistant Branch Manager is responsible for leading, managing and directing branch activities to meet business objectives and growth plans while ensuring sound operational performance. The Assistant Branch manager is accountable for maximizing growth, revenues, quality assurance and member satisfaction consistently across the footprint designing robust experience centers exceeding member expectations, and insuring compliance with all banking regulations. As a leader in our branch network, you will drive all facets of member development along with critical service objectives by motivating and developing your team while fully complying with banking regulations, policies and procedures.</p>
<p></p>
<h2 class="jobSectionHeader"><b>Major Duties and Responsibilities</b></h2>
<ul><li>Prepares monthly branch reports and completes projects and assignments within timelines. Attends scheduled management meetings and trainings.</li>
<li>Holds frequent staff meetings and daily huddles to recognize employee achievements, discuss areas needing improvement, goal status, changes in procedures, new developments or services and to present general information.</li>
<li>Collaborates with the Business Development and Public Relations team to help support credit union and community events, sponsorships, on-site select employee group functions, including membership drives, benefit fairs, and financial seminars.</li>
<li>Direct management, development, and guidance of branch teams, whose primary responsibility is focused on member retention, developing member relationships through increased household services, and acquiring new relationships. Educator, driver and leader of responsible growth strategies to support the member population. Leverages key metrics to design short-term business plans to improve productivity, revenue, and member experience. Oversees sales, operations, security and compliance performance. Ensures member experience is consistent and supported by flexible policy and procedures, managing risk appropriately.</li>
<li>Builds and retains a collaborative and cohesive environment, leading and coaching a motivated, high performing branch team, who are proficient and effective in activities. Conducts staff observations to support the credit union&rsquo;s objectives, and proactively provides effective feedback and coaching to enhance leadership growth and career pathing. Conducts performance reviews with abilities to diagnose performance gaps, help others identify the right solutions, and commitment to influencing performance behaviors in a positive way.</li>
<li>Scheduling and allocation of resources appropriately to support a robust experience center with the branch. Develop member relationship strategies that drive individual production goals, including referral network and relationships with internal partners, and external contacts. Ensures productive activities are aligned demonstrating value for the member. Create an environment through activity-based coaching and performance development to improve and encourage increased skill levels.</li>
<li>Ensures that the branch is in compliance with credit union regulations and procedures, federal and state laws and regulations set forth by the National Credit Union Administration and other regulatory agencies. Ensures branch compliance with all security, safety, and emergency preparedness procedures. Ensures employees are current with training and can perform annual required training as needed. Takes appropriate steps to correct unsatisfactory conditions or violations. Identifies opportunities for enhancement of policies, process, and procedures to maximize cost, efficiencies and provide consistent quality service to members. Manages schedules effectively, including vacations, training, Saturday schedules and ensures there are adequate resources to support business objectives.</li>
<li>Performs functions for the branch manager, and can fill in for peak schedules, or for any absence or shortage for job groups within the branch, to include relationship banker, personal banker, and others as needed.</li>
<li>Assists staff or members in researching and solving complex account problems in a timely manner with appropriate follow-up.</li>
<li>Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li>
</ul><h2 class="jobSectionHeader"><b>Knowledge and Skills</b></h2>
<p><b>
Experience</b></p>
<p>
Three years to five years of similar or related experience, including preparatory experience. Must have experience performing in a supervisory capacity. Understands and can perform management approaches such as work scheduling, prioritizing, coaching and process execution. Demonstrated ability to proactively generate business, with oversight and leadership within a sales culture. Requires practical knowledge of job area, familiarity with banking policy and procedures, deposit products, cash protocols, and operational functions.</p>
<p><b>
Education/Certifications/Licenses</b></p>
<p>
A high school degree or equivalent. Some college preferred.</p>
<p><b>
Interpersonal Skills</b></p>
<p>
A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.</p>
<p><b>
Other Skills</b></p>
<p>
Ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals. Demonstrated effective planning, organizational, and problem-solving skills. Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions. Demonstrated skills in managing multiple priorities. Skill in resolving member problems and developing/maintaining community relations. Experience with member/customer service operations to include understanding of effective member service philosophy. PC proficient, including Microsoft Office (Word, Excel, Outlook) and the Internet. Requires intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.). Must be able to promote service-orientated mindset and capable of making members feel valued. Strong attention to detail and organizational skills.</p>
<p><b>
FULL TIME POSITION</b></p>
<p><b>
Starting Range: $52,608.94 - $58,947.37</b></p>
<p><b>
Full Range: $50,707.42 - $76,061.13</b></p>
<h2 class="jobSectionHeader"><b>
ADA Requirements</b></h2>
<p><b>
Physical Requirements</b></p>
<p>
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.</p>
<p><b>
Working Conditions</b></p>
<p>
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.</p>
<p><b>
Mental and/or Emotional Requirements</b></p>
<p>
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.</p>
<p>
For more information about being a Blue employee please check out these links for a glimpse at the culture and opportunities we strive to provide for our employees:
</p><p>Employee Benefits
</p><p>Culture BluePrint
</p><p>Working at Blue Video
</p><p>At Blue Federal Credit Union, we don&rsquo;t just accept difference &ndash; we celebrate it! We are committed to providing an inclusive and welcoming environment for all our staff and members. Blue FCU is proud to be an equal opportunity workplace. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. All employment decisions are made based on qualifications, merit, and business need.</p></div>

Contact Center - Assistant Branch Manager

ProEdge Remodeling

<p><b>ATTENTION CALL CENTER MANAGER PROFESSIONALS:</b></p><p><b>TAKE YOUR CAREER TO THE NEXT LEVEL - POTENTIAL EARNINGS UP TO $75,000K ++</b></p><p>Established in 1961, <b>ProEdge Remodeling </b>has become one of the fastest growing home improvement companies in the New York, New England &amp; Mid-Atlantic regions. Recently <b>recognized by Qualified Remodeler as among the Top 200 Home Improvement Professionals in the country, </b>ProEdge is committed to expanding its service areas without losing sight of our signature local expertise or long-held tradition of providing great customer care.</p><p>We are also proud to announce that <b>KOHLER&reg; has selected ProEdge Remodeling as their exclusive bath and shower remodeling partner </b>for the New York market.</p><p><b>ALL CANDIDATES MUST HAVE AT LEAST 3 YEARS OUTBOUND CALL CENTER EXPERIENCE</b></p><p>Due to our tremendous growth and fast-paced environment at our high-volume call center in Windsor, CT, <b>we are only interested in speaking with Call Center Management professionals with a proven track record in an outbound call center setting. </b>You will be interacting by phone with homeowners who have expressed interest in our products:</p><p>The <b>Call Center Assistant Manager</b> must have:</p><ul><li>Call Center supervisory experience <b>(required)</b></li><li>Minimum <b>3 years of outbound call center experience </b>with a focus on appointment setting</li><li>Excellent telephone and inter personal communication skills</li><li>Strong ability in recruiting, training and developing other call center agents</li><li>Solid organizational abilities</li><li>Positive mental attitude</li><li>Competitive drive</li><li>High energy and motivation level</li><li>Strong will to succeed</li><li>Desire to learn, set and achieve goals</li></ul><p><b>We offer:</b></p><ul><li>Competitive salary with the best compensation package in the industry</li><li>Performance bonus and incentive plan</li><li>Advancement opportunity</li><li>Full benefits package including health, vision &amp; dental</li><li>PT/FT shift positions available</li><li>Fun team-oriented workplace with special events, outings, contests &amp; more</li></ul><p>Here at <b>ProEdge Remodeling</b>, we cultivate a team-oriented workplace that fosters mutual purpose, personal development and growth. We offer top income, paid training, 401k, full benefits, performance based rewards, bonuses and more.</p><p>If you are looking for a long-term sales career where you can achieve your personal and professional goals, we&rsquo;d like to talk to you about joining our team--contact us today!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $35,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul><p>Ability to Relocate:</p><ul><li>Windsor, CT 06095: Relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Call Center Assistant Manager In Windsor, CT

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div>Must Have Technical/Functional Skills
</div><div>The Senior Project Manager will be part of the Global Information Services (GIS) team and will collaborate with customer business units, support groups, and the GIS organization to plan, organize, and manage the execution of critical projects, ensuring successful delivery and transition to operations.</div><br>
<div><br>
</div><div>Role and Responsibilities:
</div><div>The Senior Project Manager will be part of the Global Information Services (GIS) team and will collaborate with customer business units, support groups, and the GIS organization to plan, organize, and manage the execution of critical projects, ensuring successful delivery and transition to operations.</div><br>
<div><br>
</div><ul><li>Managing multiple projects and executing all phases in alignment with customer&rsquo;s Project Management Methodology.
</li></ul><ul><li>Experience in setting up a Omni Channel enabled Contact Center with Phone and Chat bot
</li></ul><ul><li>Working with external contact center vendors and establishing the contact center connectivity with Genesys, SAP CRM systems.
</li></ul><ul><li>SAP Phone platform experience will be a plus
</li></ul><ul><li>Genesys Contact Center experience will be a plus
</li></ul><ul><li>Collaborating across GIS teams, vendors, business units, and support groups to coordinate project activities.
</li></ul><ul><li>Delivering projects within defined scope, budget, and timelines while ensuring quality.
</li></ul><ul><li>Developing comprehensive project plans covering end-to-end activities and outcomes.
</li></ul><ul><li>Prioritizing deliverables and ensuring timely completion.
</li></ul><ul><li>Communicating project status to key stakeholders on a regular cadence.
</li></ul><ul><li>Applying best practices in planning, scheduling, budgeting, resource management, risk and issue management, progress tracking, communication, approvals, documentation, and change control.
</li></ul><ul><li>Preparing and presenting project materials and updates for reviews.
</li></ul><ul><li>Ensuring compliance with customer&rsquo;s Project Management Methodology throughout the project lifecycle.
</li></ul><div>Education and Experience
</div><ul><li>Bachelor's degree in engineering and/or Information Technology.
</li></ul><ul><li>10+ years of project management experience.
</li></ul><ul><li>Relevant certifications such as PMP, CSM, etc.
</li></ul><ul><li>Proven experience in leading full lifecycle enterprise projects involving business processes, IT integration, and managing large global teams.
</li></ul><ul><li>Proficiency in project planning tools.
</li></ul><ul><li>Strong understanding of functional business processes and their alignment with IT projects.
</li></ul><ul><li>Demonstrated ability to communicate effectively with executive management and project teams.
</li></ul><ul><li>Experience in Cloud services, and integration solutions is preferred.
</li></ul><ul><li>Experience with enterprise IT projects in semiconductor field is a plus.
</li></ul><div>Skills
</div><ul><li>Strong customer focus and commitment to customer success.
</li></ul><ul><li>Ability to lead workshops and align requirements with deliverables.
</li></ul><ul><li>Results-oriented with a focus on project outcomes.
</li></ul><ul><li>Proactive in identifying and resolving risks and issues.
</li></ul><ul><li>High attention to detail and accuracy in reporting.
</li></ul><ul><li>Skilled in conducting effective meetings, documenting minutes, tracking actions, and ensuring timely follow-ups.
</li></ul><ul><li>Strong prioritization and execution capabilities.
</li></ul><ul><li>Proficiency in Waterfall and SCRUM methodologies.
</li></ul><ul><li>Proficient in Microsoft Office Suite.
</li></ul><div>Salary Range: $82,000 - $115,0000 a year
</div><div>#LI-CM2
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Austin, TX</div>
</div><div><div><b>Job Function</b></div>
<div>TECHNOLOGY</div>
</div><div><div><b>Role</b></div>
<div>Project Manager</div>
</div><div><div><b>Job Id</b></div>
<div>410836</div>
</div><div><div><b>Desired Skills</b></div>
<div>Project Management</div>
</div><div><div><b>Salary Range</b></div>
<div>$82,000-$110,000 a year</div></div></div></div><div></div>

Project Manager Omni Channel Contact Center

First Central Credit Union

<p><b>Company Overview</b><br/>First Central Credit Union has been dedicated to serving our members since 1937, offering a wide range of financial services to its members. With a rich history of growth and community involvement, we are committed to providing exceptional member experiences and fostering a supportive work environment.</p><p><b>Job Summary</b><br/>We are seeking energetic and motivated Part Time Contact Center Agents with experience in customer support and call center operations. In this role, you will serve as the first point of contact for our members, delivering outstanding member service through phone interactions. Your strong communication skills and desire to help others will help build lasting relationships and member satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Handle inbound and outbound calls with professionalism, demonstrating excellent phone etiquette and communication skills</li><li>Provide friendly and efficient member support, addressing inquiries related to accounts, services, and products</li><li>Promote our financial products and services through consultative sales approaches to meet member needs</li><li>Maintain detailed records of interactions, transactions, and member information with analysis skills for follow-up or escalation</li><li>Support member services by resolving issues promptly while adhering to company policies and procedures</li><li><b>Qualifications</b></li><li>Proven call center or customer service experience, preferably in a financial or client-focused environment</li><li>Strong communication skills with the ability to engage confidently over the phone</li><li>Bilingual proficiency is highly desirable *Spanish*</li><li>General computer skills</li><li>Ability to perform data entry accurately and efficiently with good typing speed</li><li>Experience in outbound calling, sales, or client engagement is a plus</li></ul><p>Pay: $13.99 - $20.98 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>On-the-job training</li><li>Paid time off</li><li>Referral program</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Call center: 1 year (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Waco, TX 76712 (Required)</li></ul><p>Work Location: In person</p>

Part Time Contact Center Agent (Experience Preferred)

geidea

<div>
 <p>
  Established in 2008,
  <strong>
   Geidea
  </strong>
  epitomizes customer focused empowerment and commercial success through continuous innovation.
  <strong>
   Geidea
  </strong>
  makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
  <strong>
   <u>
    www.geidea.net
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To maintain competitive advantage as we grow, we are currently looking for a new
  <strong>
   Contact Center Advisor:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role is responsible for addressing customer inquiries, complaints, and technical issues, ensuring satisfaction and retention. The advisor also provides solutions, maintains records, and collaborates with other departments to resolve issues while staying informed about products and services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key accountabilities and decision ownership:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Handle calls from customers regarding inquiries, complaints, and technical issues.
  </li>
  <li>
   Provide accurate and efficient solutions to ensure customer satisfaction and retention.
  </li>
  <li>
   Maintain detailed and accurate records of customer interactions and transactions.
  </li>
  <li>
   Collaborate with other departments to escalate and resolve complex issues.
  </li>
  <li>
   Stay up to date with product knowledge and services to better assist customers.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Must Have Technical / Professional Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in business management or any related field.
  </li>
  <li>
   At least 6 months of experience in customer service
  </li>
  <li>
   English level B1/C1
  </li>
  <li>
   Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
  </li>
  <li>
   Strong problem-solving skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Join our dynamic team as a
  <strong>
   Contact Center Advisor
  </strong>
  and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our values
  </strong>
  guide how we think and act - They describe what we care about the most.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer first
  </strong>
  - It&rsquo;s embedded in our design thinking and customer service approach.
 </p>
 <p>
  <strong>
   Open
  </strong>
  - Openness allows us to constantly improve and evolve.
 </p>
 <p>
  <strong>
   Real
  </strong>
  - No jargon and no excuses!
 </p>
 <p>
  <strong>
   Bold
  </strong>
  - Constantly challenging ourselves and our way of thinking.
 </p>
 <p>
  <strong>
   Resilient
  </strong>
  &ndash; If we fail, we bounce back stronger than before
 </p>
 <p>
  <strong>
   Collaborative
  </strong>
  - We know that we can achieve a lot more as a team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are changing lives by constantly striving for a better solution.
 </p>
</div>


Contact Center Advisor

Telhio Credit Union

<div><div><div><div><div><div><div>Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&amp;T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.</div>
</div>
<div></div><div><b>Position Summary:</b></div>
</div><div>The Contact Center Service Agent is a convenient primary point of contact for our members. They are the voice of Telhio representing Telhio during all phone interactions. They create and maintain a welcoming and friendly environment at all times while assisting members and potential members over the phone. They provide members with products and services to best suit them to build lasting relationships and increase products per member. They are problem solvers and solutions specialists who may also conduct various transactions. They also uphold and embody Telhio Core Values Caring, Commitment and Integrity.<br>
</div><div><b>Responsibilities:</b></div>
<ul><li>Utilizes proper phone etiquette throughout the duration of the call.</li>
<li>Answer Queue quickly (within 30 seconds) to meet team Service Level goal.</li>
<li>Answer and handle 90% of calls being sent per individual agent.</li>
<li>Process Financial Transactions/ Account Dispute Resolution for Members: Check Holds, Transfers, Loan Payments, Visa Payments, Open and Redeem CD's, Pin Resets, Stop Pays, Close Accounts, Corporate Checks, IRA Contributions and Distributions, Shared Branching Overrides, End of Day Balancing, Research and Resolve Account Disputes.</li>
<li>Assist members with ATM and Debit/ Credit Card complications.</li>
<li>File Maintenance of Accounts Payoff Request.</li>
<li>Open and Close Accounts.</li>
<li>Written Correspondence (Email/Chat/Secure Messages).</li>
<li>Quality Assurance (Call Monitoring).</li>
<li>Displays a warm, friendly and professional manner using appropriate phone etiquette throughout the entire call.</li>
<li>Offered a product/service or investment/ Mortgage Referral.</li>
<li>Demonstrates active listening and uses effective questioning skills to gather members used.</li>
<li>Displays solid understanding of credit union products, sounding clear and confident throughout the entire call.</li>
<li>Contributes toward achieving Contact Center Goals &amp; Objectives.</li>
<li>Conform/Comply with all applicable Telhio policies and procedures (internal controls) and Federal, State and Local regulations applicable.</li>
</ul><div><b>What you will need:</b></div>
<ul><li>High school graduate or G.E.D</li>
<li>Listening to and Reading people</li>
<li>Time Management</li>
<li>Work Style/Trait: Flexibility relative to Work Schedule and Willing to Work Overtime and some Weekends</li>
<li>Effective communication skills (oral and written)</li>
<li>Ability to operate computer terminal and phone system</li>
<li>Ability to Achieve Positive Outcomes with Upset/Anxious members</li>
<li>Ideally Knowledge of Products &amp; Services, Process Procedures, Documentation, and Cisco Agent Phone System</li>
<li>Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, &amp; Criminal Background</li>
</ul><div><div><div><b>What you will earn:</b></div>
<ul><li>Competitive pay</li>
<li>Benefits: several medical plan options, dental, free vision, free life and free disability insurance</li>
<li>Matching and immediately vested 401(K) plan</li>
<li>Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance</li>
<li>Opportunity for personal career growth, continued education and mentorship programs</li>
<li>Volunteer opportunities impacting the local community</li>
</ul>
</div><div></div><div><div><b>Physical Demands</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.</div><div><br>
<div></div>
<div></div>This is a Non-Collective Bargaining Unit<br>
Telhio is an Equal Opportunity Employer</div></div></div></div></div></div></div><div></div>

Contact Center Service Agent

NOK Human Capital

<div>
 <p>
  <strong>
   NOK Human Capital is Hiring!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We&rsquo;re looking for Call Center Agents to join one of the biggest and most well-known banks in Egypt.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Location:
   </strong>
   Mohandessin (On-site)
  </li>
  <li>
   <strong>
    Shifts:
   </strong>
   24/7 Rotational with rotational days off
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   University Graduates
  </li>
  <li>
   English level: B2
  </li>
  <li>
   Previous Customer Service experience from 1 to 2 years is a must.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Gross Salary:
   </strong>
   based on experience
  </li>
  <li>
   Social &amp; Medical Insurance
  </li>
 </ul>
 <p>
 </p>
</div>


Contact Center Agent (Banking)

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