contact center assistant

Zain Kuwait

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Zain Kuwait is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
 <br/>
 <br/>
 <strong>
  Your Responsibilities Will Include But Not Be Limited To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handling a high volume of inbound calls and greeting customers in a courteous and professional manner.
  </li>
  <li>
   Assessing and evaluating customer concerns and resolving their problems in an efficient and timely manner.
  </li>
  <li>
   Providing product and service information to customers.
  </li>
  <li>
   Promote Zain's products and services by understanding customer needs and interests and providing them with the right offers that match those.
  </li>
  <li>
   Troubleshoot service equipment issues.
  </li>
  <li>
   Adhere to, and fulfill, individual and team performance metrics.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 To be considered for the position, you will need to meet with all of the below requirements:
 <br/>
 <br/>
 <ul>
  <li>
   High School / 1 Year Diploma &amp; Above.
  </li>
  <li>
   0-3 years&rsquo; experience in a related field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent Communication Skills (Speaking and Listening).
  </li>
  <li>
   Excellent Problem-Solving Skills.
  </li>
  <li>
   High Drive for Achievement.
  </li>
  <li>
   Strong Knowledge of MS Office.
  </li>
  <li>
   Preferably Bilingual.
  </li>
  <li>
   Ability to work under pressure.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
 </ul>
</div>


ZAIN1635 - Contact Center Agent

KiKxxl

<div><div><p>Vollzeit</p>
<p>Istanbul</p>
</div><div><p>KiKxxl geh&ouml;rt mit 3.333 Mitarbeiter:innen an 11 Standorten in Deutschland, der T&uuml;rkei, Griechenland und im Kosovo zu den f&uuml;hrenden Call Center Dienstleistern am Markt.
<br>
<br>
Bei KiKxxl arbeitest Du in einem Team aus 36 Nationen mit unterschiedlichen Weltanschauungen. Du startest mit einer ausf&uuml;hrlichen, bezahlten Schulung in Deinen neuen Job und begeisterst unsere Kunden im Bestandskunden-Vertrieb mit Deiner Pers&ouml;nlichkeit und unseren Top-Produkten.
<br>
<br>
Was hast Du davon? Du profitierst beim &bdquo;Besten Arbeitgeber 2025&ldquo; von einem &uuml;berdurchschnittlichen Gehalt (ausgezahlt in Euro) und attraktiven Bonus- und Pr&auml;mienmodellen. Dich erwarten ansprechende Benefits und berufliche Perspektiven in einem wachstumsstarken, inhabergef&uuml;hrten Unternehmen.
<br>
<br>
Wir freuen uns auf eine langfristige Zusammenarbeit mit Dir.</p>
</div><div><h2 class="jobSectionHeader"><b>Deine Aufgaben
</b></h2><div><ul><li>Du f&uuml;hrst beratende und informative Verkaufsgespr&auml;che</li>
<li>Als Customer Service Agent analysierst Du den Kunden-Bedarf und informierst zu passenden Produkten</li>
<li>Du sorgst f&uuml;r hohe Kundenzufriedenheit durch Sicherstellung hoher Qualit&auml;tsanspr&uuml;che im Kundenkontakt</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Dein Profil
</b></h2><div><ul><li>Du bist souver&auml;n und schlagfertig im Umgang mit Menschen und hast eine gute sprachliche Ausdruckweise im Kundenkontakt (Deutsch auf Niveau &quot;Muttersprache&quot;)</li>
<li>Du hast einen hohen qualitiativen Anspruch an Dich und Deine vertriebliche Ausrichtung</li>
<li>Du hast Grundkenntnisse im Umgang mit dem PC</li>
<li>Du verf&uuml;gst &uuml;ber ein &quot;sauberes&quot; polizeiliches F&uuml;hrungszeugnis</li>
<li>Du bist erfahrener Call Center Agent:in oder ambitionierter Quereinsteiger / ambitionierte Quereinsteigerin (auch ohne Ausbildung / ungelernt) oder du hast eine Ausbildung z.B. als Kaufmann / Kauffrau f&uuml;r B&uuml;rokommunikation, Rechtsanwalts- und Notar- Gehilfe (m/w/d), Versicherungskaufmann (m/w/d), Automobilkaufmann (m/w/d), Einzelhandelskaufmann (m/w/d), Kaufmann oder Kauffrau, Sachbearbeiter (m/w/d), B&uuml;ro Angestellter (m/w/d) oder eine vergleichbare Ausbildung im kaufm&auml;nnischen oder handwerklichen Bereich, ideal f&uuml;r Berufsanf&auml;nger</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Wir bieten Dir attraktive Rahmenbedingungen
</b></h2><div><ul><li>Sehr attraktive Verdienstm&ouml;glichkeiten</li>
<li>Seri&ouml;se Kampagnen und Projekte, zu unseren Projektpartnern geh&ouml;ren die gr&ouml;&szlig;ten Telefon-Konzerne Deutschlands und andere DAX-Unternehmen</li>
<li>Ein tolles Arbeitsklima in einem Top-Team #DieBestenKollegenDerStadt</li>
<li>Perspektiven im Kundenservice und F&uuml;hrungskr&auml;fte-Entwicklung auch f&uuml;r Quereinsteiger</li>
<li>Einen verantwortungsvollen Umgang mit Kolleg:innen und Ressourcen in einem inhabergef&uuml;hrten Unternehmen</li>
<li>Einen verl&auml;sslichen &amp; krisensicheren Arbeitsplatz</li>
<li>private Krankenversicherung</li>
</ul><b>Als Kundenberater:in</b> in Sales-Projekten profitierst Du von attraktiven Benefits, wie<br>
<br>
<ul><li>Gro&szlig;e Firmenfeiern und Teamevents</li>
<li>Div. Incentiveprogramme f&uuml;r alle Call-Center Mitarbeiter*innen</li>
</ul><p>KiKxxl tritt f&uuml;r ein wertsch&auml;tzendes und vorurteilsfreies Arbeitsumfeld ein, das Talente auf Grund ihrer Leistungen sch&auml;tzt &ndash; unabh&auml;ngig von Alter, ethnischer Herkunft und Nationalit&auml;t, Geschlecht und geschlechtlicher Identit&auml;t, k&ouml;rperlichen und geistigen F&auml;higkeiten, Religion und Weltanschauung, sexueller Orientierung und sozialer Herkunft. Die Anerkennung und die F&ouml;rderung vielf&auml;ltiger Potenziale schaffen wirtschaftliche Vorteile f&uuml;r unsere Organisation.</p></div></div></div>

Call Center Agent (m/w/d) an Standorten in der Türkei

Tesseract Digital

<p><b>Tesseract Digital is Hiring: Call Center Agents Wanted!</b></p><p><b>Requirements:</b></p><ul><li><b>Fluent in English (mandatory)</b></li><li>6 months to 1 year of relevant call center experience</li></ul><p><b>Products You'll Be Working On:</b></p><ul><li><b>Social Media Marketing Sales</b></li><li><b>Logo Design Sales</b></li><li><b>Video Editing Sales</b></li></ul><p><b>Salary &amp; Benefits:</b></p><ul><li>Starting Salary: <b>PKR 50,000 upto 80,000</b></li><li><b>Performance Bonuses</b> on achieving sales targets</li><li>Additional <b>perks and incentives</b></li></ul><p>Share your CV via <b>Indeed</b> or <b>WhatsApp</b>: <b>0334-3079084</b></p><p>Start your growth journey with <b>Tesseract Digital</b> today!</p><p>Job Type: Full-time (Night Shift)</p><p>Work Location: In person<br/>Location : DHA Phase 2 , Karachi</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Call Centre Sales Associate – English Communication

Bilge Eğitim Kurumları

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><p>
DATA aramalar&#305; yapacak personel aranmaktad&#305;r.Aramalar hafta i&ccedil;i 5 g&uuml;n &#351;eklinde 11:30-17:00 aras&#305; yap&#305;lacakt&#305;r. Maa&#351; + Prim sistemi vard&#305;r.</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><p>
&#304;leti&#351;imi iyi<br>
Diksiyonu d&uuml;zg&uuml;n<br>
Hitaber yetene&#287;i olan</p></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Call Center Eleman&#305;
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>E&#287;itim
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>&Ccedil;a&#287;r&#305; Merkezi
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Yar&#305; Zamanl&#305; / Part-Time
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>Ankara Sincan
<p>Sincan/Ankara</p>
<ul><div>Toplu Ta&#351;&#305;maya Eri&#351;im</div></ul>
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>16.10.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>15.11.2025</div></div></ul></div>

Yarı Zamanlı Call Center Elemanı

SRGN MEDYA

<p><b>S-AI Media Works</b>, yapay zeka destekli medya prod&uuml;ksiyonlar&#305; ve dijital reklamc&#305;l&#305;k alan&#305;nda faaliyet g&ouml;steren yenilik&ccedil;i bir medya &#351;irketidir.<br/>&#350;irketimize sosyal medya &uuml;zerinden ula&#351;an m&uuml;&#351;terilerle ileti&#351;im kuracak, y&ouml;nlendirmeler yapacak ve her ba&#287;lad&#305;&#287;&#305; m&uuml;&#351;teri &uuml;zerinden komisyon kazanacak <b>dinamik bir ileti&#351;im asistan&#305;</b> ar&#305;yoruz.</p><p><b>Pozisyon:</b></p><p>Call Center &amp; Sosyal Medya &#304;leti&#351;im Asistan&#305; Tercihen bayan ve &ouml;&#287;renci</p><p><b>G&ouml;rev Tan&#305;m&#305;:</b></p><ul><li>Sosyal medya hesaplar&#305;m&#305;z (Instagram, TikTok, Armut) &uuml;zerinden gelen mesajlar&#305; yan&#305;tlamak</li><li>Potansiyel m&uuml;&#351;terilerle &ouml;n g&ouml;r&uuml;&#351;me yapmak, bilgi vermek ve y&ouml;nlendirme sa&#287;lamak</li><li>G&ouml;r&uuml;&#351;meleri sat&#305;&#351; ekibine aktarmak veya proje talebini toplamak</li><li>Her ba&#287;lad&#305;&#287;&#305; m&uuml;&#351;teri &uuml;zerinden <b>komisyon bazl&#305; gelir elde etmek</b></li></ul><p><b>Aranan Nitelikler:</b></p><ul><li>&Uuml;niversite &ouml;&#287;rencisi veya yeni mezun, ileti&#351;im becerileri g&uuml;&ccedil;l&uuml;</li><li>Diksiyonu d&uuml;zg&uuml;n, g&uuml;ler y&uuml;zl&uuml; ve sab&#305;rl&#305;</li><li>Sosyal medya kullan&#305;m&#305;na h&acirc;kim, dijital ileti&#351;im konusunda istekli</li><li>Evden veya uzaktan &ccedil;al&#305;&#351;maya uygun</li><li>&#304;kna kabiliyeti y&uuml;ksek, enerjik ve sorumluluk sahibi</li></ul><p><b>Kazan&ccedil; Modeli:</b></p><ul><li>Her ba&#287;lad&#305;&#287;&#305; m&uuml;&#351;teri &uuml;zerinden <b>komisyon sistemi</b></li><li>Performansa g&ouml;re ek prim ve bonus imk&acirc;n&#305;</li></ul><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli:</b></p><p>Uzaktan (Online Call Center &ndash; Sosyal Medya &Uuml;zerinden)</p><p>TERC&#304;HEN &#304;STANBULDA ANADOLU YAKASINDA &#304;KAMET EDEN &Ouml;NCEL&#304;KL&#304; PEND&#304;K LOKASYONUDUR.</p><p>&#304;&#351; T&uuml;r&uuml;: Yar&#305; zamanl&#305;</p>

Call Center & Sosyal Medya İletişim Asistanı

Emirates

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Direct, monitor and control shift and daily operational productivity in order to maintain contact centre revenue targets and service and quality levels. Be first point of contact for agents and management for the shift and work closely with the contact centre team to ensure all targets are met and exceeded.
 <br/>
 <br/>
 <strong>
  Job Outline
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactively address shift and daily operational productivity to maintain agreed service levels.
  </li>
  <li>
   Provide point of contact, on shift support to agents and supervisors by offering sales advice, managing customer escalations and answering agent queries.
  </li>
  <li>
   Manage and troubleshoot immediate operational issues in order to maintain contact centre service and quality levels and to ensure impact on customer service is kept to a minimum.
  </li>
  <li>
   Interpret information received from Emirates Group and senior management and communicate to the operation, thereby ensuring that up to date information on products and services is always available.
  </li>
  <li>
   Ensure sufficient staffing levels are in place, that rosters are planned and prepared to cover the office operation bearing in mind the language requirements and peak periods. (Not required if Resource Planning Officer role present in contact centre
  </li>
  <li>
   Ensure that the highest standard of customer service is provided so as to develop/increase sales by assisting agents with product and process queries.
  </li>
  <li>
   Identify, initiate and develop procedures that will increase service standards and ensure that the contact centre stays ahead of changing needs, satisfies customer expectations and keeps pace with overall expansion, growth and development of Emirates Group.
  </li>
  <li>
   Promote and implement initiatives such as destination days, product and process quizzes and cross contact centre knowledge sharing to motivate and stimulate agent knowledge and attitude
  </li>
  <li>
   Provide feedback to line and co-management regarding training needs, product issues, call patterns and employee satisfaction.
  </li>
  <li>
   Deputise for Contact Centre Operations Manager/Contact Centre Manager in their absence.
   <br/>
   <br/>
  </li>
 </ul>
 Qualification
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 Minimum 3 years airline sales and contact centre experience.
 <br/>
 <br/>
 People management, coaching and people development.
 <br/>
 <br/>
 <strong>
  Knowledge/skills
  <br/>
  <br/>
 </strong>
 Working knowledge of contact centre and airline industry procedures and methodology.
 <br/>
 <br/>
 Excellent knowledge of fares and ticketing, Skywards and MARS reservations systems and Emirates products and services.
 <br/>
 <br/>
 Excellent interpersonal, telephone and customer service skills.
 <br/>
 <br/>
 Ability to work in a busy sales team environment.
 <br/>
 <br/>
 Selection skills training.
 <br/>
 <br/>
 PC based skills to operate Windows package such as Microsoft Word/Excel/E-mail.
 <br/>
 <br/>
 Salary &amp; benefits
 <br/>
 <br/>
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 <br/>
 <br/>
 You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it's like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
</div>


SkyCargo Courier Express - Contact Center Operations Officer

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ZAIN1635 - Contact Center Agent

ZAIN1635 - Contact Center Agent

Call Center Agent (m/w/d) an Standorten in der Türkei

Call Centre Sales Associate – English Communication

Yarı Zamanlı Call Center Elemanı

Call Center & Sosyal Medya İletişim Asistanı

SkyCargo Courier Express - Contact Center Operations Officer