contact center consultant

eSanad

<p><b>About the Role</b></p><p>We are seeking a highly skilled <b>Contact Center &amp; CX Performance S</b>pecialist to lead, optimize, and elevate our customer interaction ecosystem across voice and digital channels.</p><p>The ideal candidate combines strong <b>technical knowledge of call center systems (IVR, routing, reporting)</b> with a <b>data-driven approach to performance improvement</b> and customer satisfaction (CSAT/NPS).</p><p>This role is pivotal in ensuring our customers enjoy a seamless experience through every call, message, or interaction.</p><p><b>Key Responsibilities</b> <b>Operations &amp; Configuration</b></p><ul><li>Configure, optimize, and maintain <b>call center infrastructure and IVR</b> (e.g., 3CX, Genesys, Avaya, or similar).</li><li>Design intelligent call routing flows, queue logic, and auto-response systems.</li><li>Manage integration between CRM, telephony, and ticketing tools (e.g., Chatwoot, Zoho, Zendesk, or HubSpot).</li><li>Ensure uptime, monitoring, and service continuity of all contact center channels.</li></ul><p><b>Performance Management</b></p><ul><li>Define and monitor key <b>Contact Center KPIs</b>:</li><li>Average Handling Time (AHT)</li><li>First Call Resolution (FCR)</li><li>Abandon Rate</li><li>Service Level (SL)</li><li>CSAT &amp; NPS</li><li>Conduct weekly and monthly performance reviews with the team.</li><li>Build dashboards to track real-time metrics and generate actionable insights.</li></ul><p><b>Customer Experience &amp; Quality</b></p><ul><li>Lead initiatives to <b>improve NPS and customer journey efficiency</b>.</li><li>Conduct quality assurance checks and call audits.</li><li>Create feedback loops with agents and management to identify friction points.</li><li>Implement customer callback systems and escalation procedures.</li></ul><p><b>Training &amp; Optimization</b></p><ul><li>Develop standard operating procedures (SOPs) for call handling and escalation.</li><li>Train agents on communication, empathy, and technical process adherence.</li><li>Use analytics to optimize scripts, routing, and staffing models.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business, IT, or related field.</li><li>5+ years of experience in <b>contact center operations, IVR setup, and CX optimization</b>.</li><li>Preferably insurance background.</li><li>Proven track record of improving NPS, AHT, and overall contact center performance.</li><li>Hands-on experience with:</li><li><b>Call center software</b> (e.g., 3CX, Genesys Cloud, Avaya, Five9)</li><li><b>CRM systems</b> (Zoho, Salesforce, HubSpot, etc.)</li><li><b>Reporting tools</b> (Power BI, Google Data Studio, or Excel advanced)</li><li>Strong analytical mindset and communication skills.</li><li>Experience in the <b>UAE insurance or financial services</b> sector is a plus.</li></ul><p><b>KPIs</b></p><ul><li>NPS Improvement (% QoQ)</li><li>AHT Reduction (%)</li><li>FCR Rate</li><li>Agent Occupancy &amp; Productivity</li><li>CSAT Score</li><li>Call Abandonment Rate</li><li>System Uptime and Response Time</li><li>SLA Compliance</li></ul><p>Would you like me to tailor this JD to <b>eSanad&rsquo;s environment</b> &mdash; referencing <b>3CX</b>, <b>Chatwoot</b>, Voiso and your digital ecosystem (e.g., CRM, AI assistants, WhatsApp integration) &mdash; so it reads as an official eSanad job post ready for LinkedIn and hiring platforms?</p><p>Job Type: Full-time</p><p>Pay: AED1,000.00 - AED6,000.00 per month</p><p>Experience:</p><ul><li>Call center : 2 years (Required)</li><li>3CX, Voxtron, Genisis, Voiso or any other call center : 2 years (Required)</li><li>configuration, IVR setup, call center dashboard: 2 years (Required)</li><li>involvement of establishing call center operations: 2 years (Required)</li></ul>

Contact Center & CX Performance Specialist

Mashreq

<div>
 <p>
  Job Purpose
 </p>
 <p>
 </p>
 <p>
 </p>
 <p>
  The Head of Contact Center will lead, manage, and optimize the operations of the bank's contact center, which includes both voice and chat support channels. The role will be responsible for ensuring exceptional customer experience, driving operational efficiency, and achieving service level targets. This position involves strategic planning, leadership, and direct management to design and execute initiatives aimed at improving customer satisfaction and supporting business growth. The role includes implementing a digital-first approach to ensure customers have effective experiences on digital self-service channels.
 </p>
 <p>
 </p>
 <p>
  Key result Areas
 </p>
 <p>
 </p>
 <p>
 </p>
 <ol>
  <li>
   Develop and implement the contact center&rsquo;s strategic roadmap to enhance customer service quality and operational efficiency.
  </li>
  <li>
   Focus on improving the digital adoption of customer service channels and oversee overall satisfaction with experiences provided by live agents and digital platforms.
  </li>
  <li>
   Design and own digital self-service journeys like IVR, Chatbot and other digital customer service channels.
  </li>
  <li>
   Manage daily, weekly and monthly reporting for contact center and all digital channels.
  </li>
  <li>
   Lead, mentor, and manage a team of supervisors and agents to meet customer support goals.
  </li>
  <li>
   Oversee the daily operations of the contact center, including voice and chat support, to ensure effective handling of customer inquiries, complaints, and requests.
  </li>
  <li>
   Develop key performance indicators (KPIs) and service level agreements (SLAs) to monitor team performance and customer satisfaction.
  </li>
  <li>
   Work with cross-functional teams to use the voice of the customer coming at the contact center to improve channel experience, adoption, and overall product customer journeys.
  </li>
 </ol>
 <p>
 </p>
 <p>
  Knowledge, Skills and Experience
 </p>
 <p>
 </p>
 <p>
 </p>
 <ol>
  <li>
   Bachelor's degree in Business, Management, or a related field; Master's degree is a plus
  </li>
  <li>
   Fluent with excel and power point.
  </li>
  <li>
   Minimum of 8-10 years of experience in contact center management in a banking or financial services environment.
  </li>
  <li>
   Strong knowledge of contact center technologies, AI-Bots including CRM, telephony, and chat systems coupled with regulatory requirements.
  </li>
  <li>
   Demonstrated leadership skills with experience in managing large teams.
  </li>
  <li>
   Strong analytical skills and experience with performance metrics, reporting, and data analysis.
  </li>
  <li>
   Excellent communication and interpersonal skills, with a customer-centric mindset.
  </li>
  <li>
   Ability to work under pressure and adapt to changing business needs.
  </li>
  <li>
   Understanding of regulatory requirements related to banking customer service in Pakistan.
  </li>
  <li>
   Experience in digital customer support (e.g., chat, social media) is highly desirable.
  </li>
  <li>
   Strong understanding of the banking industry in Pakistan and customer behavior.
  </li>
  <li>
   Proficiency in both English and Urdu; knowledge of other regional languages is an advantage
  </li>
 </ol>
 <p>
 </p>
</div>


Head of Contact Centre (Mashreq Digital Bank of Pakistan)

Etisalat

<div><div><b>Mass &amp; Youth Advisor.Call Center</b> <b>-</b> <b>(</b><b>250001WT</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
To respond and answer Ahlan prepaid &amp; Demagh Tanya segments&rsquo; inbound calls with high quality standards assisting customers with all available tools in order to achieve highest level of customer satisfaction, attract new customers, and retain existing ones</p><p><b>
Report To Position Name</b></p><p>
&bull; Answer inbound calls and respond to customer requests to ensure customer satisfaction and provide superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue. &bull; Proceed with certain exceptions according to the documented processes &amp; procedures to reach the highest customer satisfaction and FCR target. &bull; Provide quality, efficient and non-judgmental telephone customer service to internal and external customers. &bull; Maintain the agreed on average handling time as defined by Contact Center Management guidelines which will ensure ease of accessibility and maintain the agreed on SL. &bull; Use questioning, trouble shooting and listening skills that support effective telephone communication and help in solving the customer's problems &amp; complaints to ensure achieving the FCR target. &bull; Build customer's interest in the services and products offered by the company and offer cross selling and/or up selling the company's solutions, products, &amp; services whenever possible which will guarantee the business continuity and contribute in achieving profit share and raise up the ARPU. &bull; Update the existing database with changes and the status of each customer/prospective customer whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning &amp; to guarantee taking the right decisions &bull; Notify the appropriate concerned person when issues or problems arise in order to take proper actions on the spot. &bull; Maintain the required knowledge level of the company's products, services, &amp; solutions and stick to the agreed on formal information sources to ensure delivering full and accurate information to the customer. &bull; Follows the agreed on guidelines, policies, processes, &amp; procedures to ensure maintaining the customer's data confidentiality. &bull; Performs the necessary &amp; right action on systems and tools in order to fulfill the customer request properly and maintain the company's financial position. &bull; Recognizes, documents and alerts the supervisor with trends of customer calls (inquires/complaints/requests) and recommend process improvements which facilitate the CC workflow, reduce cost, and delight the customers.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
University Degree is a must. Very Good in Arabic &amp; English (Reading, Writing &amp; Oral) &amp; very good computer skills. Having the ability to work under stress and escalate issues on time. Think out of the box and find a new room for enhancement to maintain both customer experience and business aspects.</p><p><b><br>
QUALIFICATIONS_DESIRABLE</b></p><p>
&bull; Familiarity with telephone techniques and skills. &bull; Demonstrated verbal communication skills and ability to convey information clearly and effectively. &bull; Ability to effectively handle multiple tasks in a fast paced environment. &bull; Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues. &bull; Very good communication skills. &bull; Very good negotiation skills. &bull; Punctuality. &bull; Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments &bull; Team player. &bull; Ability to meet tight deadlines<br>
</p><p><b>
EXPERIENCE_ESSENTIAL</b></p><ul><li>Minimum 2 years experience preferable in a telecommunication sector.</li></ul><p><b><br>
EXPERIENCE_DESIRABLE</b></p><ul><li>Area of experience: Contact center.</li></ul><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
&bull; P&amp;S training. &bull; System training &bull; Communication skills training. &bull; Complaint handling training. &bull; GSM &amp; Technical training. &bull; Quality guidelines training</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Advisor</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 25/Sep/2025, 1:55:20 AM</div></div>

Mass & Youth Advisor.Call Center

Sprinklr

<div><div>Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world&rsquo;s most valuable enterprises &mdash; global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.</div><div></div><div>
Job Description</div><div></div><div><div><div><div>
What Are Your Responsibilities</div></div><div><ul><li>
Ensure that every customer derives the most value possible from the platform leading to retention and business expansion.</li></ul></div><div><ul><li>
Identify, comprehend and clearly articulate customers' requirements to generate an end-to-end solution to their business challenges.</li></ul></div><div><ul><li>
Develop a deep understanding of customer needs and tie them to specific Sprinklr use cases, product features, benefits and value propositions.</li></ul></div><div><ul><li>
Identify platform gaps, and optimization opportunities; designing and configuring the appropriate solutions so client expectations regarding platform use-cases and functionalities are fulfilled.</li></ul></div><div><ul><li>
Own &amp; deliver the end-to-end configuration of solution based on the customer requirements</li></ul></div><div><ul><li>
You will handle the post go-live change management of configuration throughout the customer life cycle</li></ul></div><div><ul><li>
Be the hands-on product expert and ensure customer&rsquo;s business goals are met</li></ul></div><div><ul><li>
Act as day-to-day contact for stakeholders in brand, agencies and for System Administrators.</li></ul></div><div><ul><li>
Analyse and elevate customer&rsquo;s consumption of contract, adoption of the product and generation of upsell or cross-sell.</li></ul></div><div><ul><li>
Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements.</li></ul></div><div><ul><li>
Proactively identify opportunities to improve operational efficiencies and find suitable entities which could benefit from utilising AI to drive greater ROI.</li></ul></div><div><ul><li>
Establish and nurture senior level relationships built on trust, develop client champions and identify key stakeholders.</li></ul></div><div><ul><li>
Capture development areas for product improvement and collaborate with product managers and engineering for necessary corrective actions.</li></ul></div><div><ul><li>
Actively make sure you are knowledgeable on native channel&rsquo;s products package.</li></ul></div><div><ul><li>
Work with clients to improve the social service itself and its alignment with the client's core business.</li></ul></div><div><ul><li>
Provide on-going training support and ad hoc training sessions to always keep customers educated on Sprinklr&rsquo;s know-hows.</li></ul></div><div><ul><li>
Identify opportunities for customer references and case studies.</li></ul></div><div><ul><li>
Maintain platform relevancy according to changes in business needs.</li></ul><div></div><div><div><div>
Who You Are &amp; What Makes You Qualified</div></div><div></div><div><div>
Must Have Qualifications:</div></div><div><ul><li>
5+ years of experience in managed services or technology consulting, specifically in the CCaaS or cloud contact center industry.</li></ul></div><div><ul><li>
Strong knowledge of CCaaS technologies, including IVR, call routing, AI integrations, and customer journey management.</li></ul></div><div><ul><li>
Experience with cloud communication platforms, AI-driven customer support solutions, Chatbots and integrating CCaaS with third-party applications.</li></ul></div><div><ul><li>
Familiarity with CCaaS platforms like Genesys, Cisco Webex Contact Center, Twilio Flex, or other related technologies.</li></ul></div><div><ul><li>
Understanding of cloud architecture, VoIP, SIP, and telephony.</li></ul></div><div><ul><li>
Hands-on experience with system configuration, troubleshooting, and performance optimization.</li></ul></div><div><ul><li>
Excellent communication and interpersonal skills with the ability to work closely with clients and internal teams.</li></ul></div><div><ul><li>
Proven ability to understand business challenges and provide actionable recommendations.</li></ul></div><div><ul><li>
Ability to manage multiple client engagements and deliver high-quality service.</li></ul></div><div><ul><li>
Ability to translate customer business problems &amp; requirements into on platform solutions</li></ul></div><div></div><div><div>
Good to Have Skills:</div></div><div><ul><li>
Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Instagram, Twitter, YouTube, LinkedIn, Pinterest, Snapchat, TikTok).</li></ul></div><div><ul><li>
Direct experience in working with a social media management software is preferred.</li></ul></div></div><div><div><ul><li>
Strong product acumen &amp; evangelization experience with the aptitude to learn new products.</li></ul></div><div><ul><li>
Excellent written and verbal communication skills. Multilingual skills (French, German, Spanish, Japanese or others) would be a plus.</li></ul></div><div><ul><li>
Analytical mind-set with attention to detail along with excellent problem-solving and critical-thinking skills.</li></ul></div><div><ul><li>
Leading CCaaS Certifications like Genesys Cloud CX Professional, Cisco Certified Professional, Avaya Certified IC are preferred (not mandatory)</li></ul></div><div></div><div><div>
Who you are</div></div><div></div><div><div>
You are a technology consultant who has the:</div></div><div><ul><li>
Ability to think independently and learn as a member of a team.</li></ul></div><div><ul><li>
Ability to identify and clearly articulate issues clients are facing and capability of devising &amp; implementing their solutions.</li></ul></div><div><ul><li>
Ability to work in a highly challenging &amp; competitive environment while delivering high quality of customer service.</li></ul></div><div><ul><li>
Ability to work effectively under tight deadlines and juggle several assignments &amp; projects simultaneously, while maintaining high standard of excellence.</li></ul></div><div><ul><li>
Intrinsically motivated to tackle unique client use cases, passion to solve business challenges and commitment to client delight.</li></ul></div><div><ul><li>
Ability to interpret industry trends across different verticals &amp; lines of businesses.</li></ul></div><div><ul><li>
Ability to operate in an autonomous way, engage with stakeholders across the globe and lead customers through change management.</li></ul></div></div><div></div><div><div><div>
You Know You're Successful If</div></div><div><ul><li>
The depth, breadth and frequency of customer platform adoption starts strong and keeps climbing.</li></ul></div><div><ul><li>
Your customers acknowledge Sprinklr value, renew their product offerings &amp; add new licences, modules and services to their package.</li></ul></div><div><ul><li>
You constantly come up with new strategies that are adopted by your clients and peers.</li></ul></div><div><ul><li>
Your stakeholders participate in Sprinklr events, references and case studies.</li></ul></div><div><ul><li>
Your platform and industry knowledge makes you a trusted advisor both internally and externally.</li></ul></div></div></div></div></div><div></div><div>
Why You'll Love Sprinklr:<br>
<br>
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br>
<br>
For more information on Sprinklr Benefits around the world, head to <div>https://sprinklrbenefits.com/</div> to browse our country-specific benefits guides.<br>
<br>
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.</div><div><br>
We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.</div><div><br>
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.</div><div></div><div>
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div><br>
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr&rsquo;s EEO Policy and EEO is the Law.</div><div></div><div>
Warning about Recruiting Scams:</div><div></div><div>
Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div>

Lead Managed Services Consultant

INFINITY HCMC

<p>We are looking for a <b>Call Center cum Marketing Specialist</b> to join our team in Al Ain. This individual will play a pivotal role in managing patient inquiries, promoting the center&rsquo;s services, and supporting our marketing initiatives. You will be responsible for delivering outstanding customer service while also executing marketing campaigns that enhance our brand and drive patient engagement.</p><p><b>Key Responsibilities:</b></p><p><b>Call Center executive:</b></p><ul><li>Handle inbound and outbound calls to patients, ensuring a professional and courteous experience.</li><li>Provide accurate information regarding medical services, appointments, and inquiries.</li><li>Schedule and confirm patient appointments and follow up on missed or pending appointments.</li><li>Address patient concerns and resolve issues promptly to ensure satisfaction</li></ul><p><b>Marketing Support:</b></p><ul><li>Assist in creating and implementing marketing campaigns to promote services offered by the medical center.</li><li>Develop content for social media platforms, newsletters, and promotional materials.</li><li>Monitor and analyze the effectiveness of marketing strategies and campaigns.</li><li>Work closely with the marketing team to enhance the center&rsquo;s digital presence.</li><li>Organize and participate in promotional events and patient education programs.</li></ul><p><b>Experience:</b> Minimum of 2 years in a call center or customer service role, with experience in the healthcare or medical sector being a plus.</p><p><b>Languages:</b> Fluent in Arabic and English (both written and spoken).</p><p><b>Technical Skills:</b> Social media platform, Microsoft Excel</p><p>Job Type: Full-time</p><p>Pay: From AED2,500.00 per month</p>

CALL CENTER CUM MARKETING SPECIALIST

<div><div><b>CC Mass &amp; Youth Supervisor.Call Center</b> <b>-</b> <b>(</b><b>250001XC</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
To be responsible for the daily running and management of the Ahlan prepaid &amp; Demagh Tanya segments call centre to achieve high levels of operational efficiency &amp; excellent customer service.
</p><p><b>Report To Position Name</b></p><p>
&bull; Set and Meet performance targets for speed, efficiency and quality. &bull; Manage the daily running of the call centre to ensure the consistency of workflow. &bull; Monitor random calls to improve quality, minimize errors and track operative performance. &bull; Plan and develop the recruitment of new hires to enhance the caliber. &bull; Review the performance of staff, identifying training needs and plan training sessions to ensure continues development. &bull; Handle the most complex customer complaints or enquiries. &bull; Develop, implement and review core responsibilities and tasks. &bull; Analyze performance statistics and take decisions based on them. &bull; Improve performance by raising efficiency and sourcing new equipment. &bull; Produce quantitative and qualitative reports on Call Center KPIs and related data with relative recommendations and analysis to improve the call center&rsquo;s Operation. &bull; Monitor and measure actual delivered customer experience through all touch points. &bull; High value treatment across touch points: CC and IVR (strategy / implementation).</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
&bull; University Degree in a related field &bull; Excellent Computer skills, Advanced MS excel is required. &bull; Excellent in Arabic &amp; English (Reading, Writing &amp; Oral).<br>
</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
Skills &amp; Abilities: - Strong interpersonal skills for effective interaction with employees, management, third parties and customers. - Outstanding organizational skills and the ability to direct a complex environment. - Strong interpersonal skills at all levels of the organization. - Analytical skills. - Strong communication skills - includes presentation, business writing, negotiation, motivation and relationship management. - Operational experience. - Customer centricity<br>
<br>
</p><p><b>EXPERIENCE_ESSENTIAL</b></p><p>
&bull; Minimum 2 to 5 years&rsquo; Experience. &bull; (Area of experience) Call Center<br>
</p><p><b>
EXPERIENCE_DESIRABLE</b></p><p>
Telecom background</p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p>
- Technical Training &ldquo;WF , Real time management , monitoring&rdquo; - Leadership skills - Communication skills - Time Management - People Management - Coaching training</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Supervisor</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 25/Sep/2025, 1:52:45 AM</div></div>

CC Mass & Youth Supervisor.Call Center

Zaren Group

<p>Merkez Ofisi <b>Atak&ouml;y'de</b> bulunan &#351;irketimize <b>Romence</b> bilen ve <b>sat&#305;&#351; odakl&#305;</b> bir ekiple &ccedil;al&#305;&#351;mak isteyen dinamik, enerjik ve m&uuml;&#351;teri odakl&#305; <b>Call Center Sat&#305;&#351; Dan&#305;&#351;man&#305;</b> ar&#305;yoruz. <b>Romence</b> dilinde ileti&#351;im kurabilen ve sat&#305;&#351; hedeflerine ula&#351;mada ba&#351;ar&#305;l&#305; olan profesyoneller ar&#305;yoruz.</p><p>Maa&#351;+ Performans bazl&#305; <b>prim</b> sistemiyle &ccedil;al&#305;&#351;&#305;lacakt&#305;r.</p><p><b>Foto&#287;rafs&#305;z CV'ler dikkate al&#305;nmayacakt&#305;r!</b></p><p>Genel Nitelikler</p><ul><li><b>Romence</b> dilinde ileri seviyede s&ouml;zl&uuml; ve yaz&#305;l&#305; ileti&#351;im becerisine sahip,</li><li><b>Sat&#305;&#351;</b> ve <b>pazarlama</b> konusunda en az 1 y&#305;l deneyimli,</li><li>M&uuml;&#351;teri odakl&#305;, &ccedil;&ouml;z&uuml;m odakl&#305; ve <b>ikna kabiliyeti</b> y&uuml;ksek,</li><li><b>Telefonla sat&#305;&#351; yapma</b> deneyimi olan,</li><li><b>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n</b> ve <b>&ouml;zdisiplinli</b>,</li><li><b>MS Office</b> konusunda bilgi sahibi,</li><li>Pozitif, enerjik, sonu&ccedil; odakl&#305; ve <b>ikna edici</b> ki&#351;ilik &ouml;zelliklerine sahip,</li><li>Tercihen <b>call center</b> veya <b>sat&#305;&#351; destek alan&#305;nda</b> deneyim sahibi.</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Ula&#351;&#305;m/Ta&#351;&#305;nma &#304;mkan&#305;:</p><ul><li>istanbulda: &#304;&#351;e ula&#351;&#305;m imkan&#305; olmas&#305; veya &ccedil;al&#305;&#351;maya ba&#351;lamadan &ouml;nce ta&#351;&#305;nmay&#305; planl&#305;yor olmas&#305; gerekir (Zorunlu)</li></ul><p>Ba&#351;vuru Sorular&#305;:</p><ul><li>Romence seviyenizi belirtin.</li></ul><p>Deneyim:</p><ul><li>sat&#305;&#351;: 1 y&#305;l (Zorunlu)</li></ul><p>Dil:</p><ul><li>Romence (Zorunlu)</li></ul>

ROMENCE CALL CENTER SATIŞ DANIŞMANI

Search 10000+ Contact center consultant jobs near you this October. New roles added regularly across leading industries. Apply today.