contact center manager

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
We are seeking an Operations Manager to support and assist the Head of the Contact Center in managing our customer service operations in Egypt. The Operations Manager will play a critical role in ensuring the smooth and efficient day-to-day functioning of the contact center, contributing to the achievement of key performance indicators and customer satisfaction goals. 
 
The Operations Manager will work closely with the Head of Contact Center to ensure the delivery of exceptional customer service experiences while maintaining efficient day-to-day operations. This role provides an excellent opportunity to contribute to the success of the contact center and enhance customer satisfaction.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Assist in managing and mentoring a team of customer service representatives and supervisors to maintain a high-performance work environment.</li>
<li>Work closely with the Head of Contact Center to implement strategies for delivering exceptional customer service experiences and meeting or exceeding KPIs and customer satisfaction goals.</li>
<li>Supervise the daily operations of the contact center, including call handling, email support, live chat, and social media interactions.</li>
<li>Collaborate with cross-functional teams to maintain a seamless customer experience across all touchpoints.</li>
<li>Support training programs to enhance the skills and knowledge of customer service representatives, ensuring their ability to provide effective solutions.</li>
<li>Assist in maintaining operational policies and procedures, ensuring compliance with company standards and local regulations.</li>
<li>Contribute to workforce planning, scheduling, and resource allocation to meet customer demand and maintain service levels.</li>
<li>Participate in initiatives to optimize customer interaction channels, enhance self-service options, and implement innovative solutions to improve customer engagement.</li>
<li>Assist in addressing and resolving escalated customer issues and complaints.</li>
<li>Stay updated on industry trends, customer preferences, and emerging technologies.</li>
<li>Collaborate with the Head of Contact Center in preparing and presenting regular reports on contact center performance to senior management.</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Bachelor's degree in Business Administration or a related field.</li>
<li>10 years of experience in contact center management, with 5 years of experience in a leadership role (e.g., supervisor or team lead) or a minimum of 2 years as Operations Manager or equivalent managing an inbound team.</li>
<li>Knowledge of customer service principles, call center operations, and customer experience management.</li>
<li>Proven ability to contribute to KPIs related to customer satisfaction, response times, and resolution rates.</li>
<li>Strong communication skills in English and Arabic, both written and verbal.</li>
<li>Familiarity with customer relationship management (CRM) software and contact center technology.</li>
<li>Leadership and team management abilities, with the ability to motivate and develop a diverse team.</li>
<li>Problem-solving skills and a customer-centric mindset.</li>
<li>Knowledge of local regulations and cultural nuances affecting customer interactions in the Middle East market.</li></ul><div></div><h3 class="jobSectionHeader"> 
Job Benefits</h3><div> 
.</div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Contact Center Operations Manager

2P Perfect Presentation

<div>
 
 
 
 Job scope:
 
 
 
 
 
 
 
 The CX Operations Manager is responsible for overseeing the day-to-day operations of a contact centers, ensuring that all service level agreements and performance metrics are met. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of contact center operations. The ideal candidate will have experience in managing a team of contact center agents, optimizing processes, and implementing strategies to improve customer satisfaction and operational efficiency.
 
 
 
 
 
 
 
 Job responsibilities:
 
 
 
 <ul>
 <li>
 Manage and supervise a team of contact center agents, team leads, and supervisors, and ensuring high levels of customer service and productivity
 </li>
 <li>
 Develop and implement strategies to improve operational efficiency and meet service level agreements
 </li>
 <li>
 Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions, and analyze the outcome and take the proper actions using COPC corrective action approach
 </li>
 <li>
 Ensure adherence to company policies and procedures, including quality assurance standards
 </li>
 <li>
 Handle escalated customer inquiries or complex issues, ensuring prompt resolution.
 </li>
 <li>
 Provide coaching and training to contact center agents to enhance their skills and performance
 </li>
 <li>
 Foster a positive work environment that encourages employee engagement, motivation, and retention.
 </li>
 <li>
 Prepare and present reports on contact center performance to senior management
 </li>
 <li>
 Manage staffing levels, shift schedules, and resource allocation to meet customer demand effectively according to WFM schedule to maintain the Center KPI&rsquo;s.
 </li>
 <li>
 Manage contact center budget, including forecasting and cost control
 </li>
 <li>
 Drive initiatives to enhance the overall customer experience.
 </li>
 <li>
 Stay updated with industry trends and best practices in contact center operations
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 5 years of proven experience in contact center management.
 </li>
 <li>
 Fluency in English.
 </li>
 <li>
 COPC Certificate is highly preferred.
 </li>
 <li>
 Exceptional leadership, communication, and problem-solving skills.
 </li>
 <li>
 Experience with Business Process Outsourcing (BPO)
 </li>
 <li>
 Ability to develop and implement strategies to improve customer satisfaction and operational efficiency.
 </li>
 <li>
 Familiarity with contact center software and technological solutions.
 </li>
 <li>
 Ability to thrive in a fast-paced environment and adapt to change.
 </li>
 </ul>
</div>

CX Operations Manager

Telvista

<div>Company Description 
Life at Telvista is pretty awesome! We have a mission to bring our employees the inspiration to create a life they love. For this, we continue to empower our teams to take on new challenges, learn from their mistakes, and over-deliver.
We understand that sitting at workstations and helping customers with their issues can be rewarding but also can get overwhelming at times. Our cheerful and fun break rooms help you relax and unwind from a hard work shift. Learning and development opportunities paired with a comfortable work environment make Telvista a place where talent thrives. 
Job Description 
Workforce Manager &ndash; BPO Call Center (Hybrid)
Location: Dallas, TX (Hybrid) 
Schedule: Monday&ndash;Friday, 7:00 AM&ndash;3:00 PM (Weekend availability as needed) 
Compensation: $70,000&ndash;$80,000 Annually 
Company: Telvista, Inc. 
Position Summary
The Workforce Manager is responsible for forecasting, scheduling, real-time management, reporting, and system optimization for a multi-client BPO operation. This leader will manage a team of Intraday Analysts and work closely with Operations, Client Services, Training, and Quality to meet and exceed service delivery goals. 
Key Responsibilities
Workforce Planning &amp; Forecasting<ul><li>
Create accurate short-, mid-, and long-term call volume and staffing forecasts across multiple client programs.</li><li>
Develop staffing plans integrating shrinkage, occupancy, attrition, and seasonality factors.</li><li>
Maintain capacity plans and coordinate staffing recommendations with HR and Talent Acquisition.</li></ul>
Scheduling<ul><li>
Build and maintain agent schedules, shift bids, rotations, and PTO plans using advanced WFM tools.</li><li>
Optimize workforce coverage during peak hours, product launches, outages, and promotional events.</li><li>
Monitor schedule adherence and collaborate with Supervisors and Operations for compliance improvements.</li></ul>
Intraday Management<ul><li>
Lead and mentor a team of Real-Time Analysts (RTA/Intraday).</li><li>
Oversee real-time queue monitoring, service level performance, and agent state management.</li><li>
Execute intraday staffing adjustments (OT, VTO, skill changes, rebalancing) to maintain SLAs.</li><li>
Communicate live performance insights to leadership and clients.</li></ul>
Reporting &amp; Analytics<ul><li>
Build, automate, and maintain WFM dashboards and reports for SL, occupancy, AHT, shrinkage, forecast accuracy, and staffing gaps.</li><li>
Conduct root-cause analysis of staffing variances and performance trends.</li><li>
Present operational insights to internal leadership and client stakeholders.</li></ul> 
Qualifications 
Experience<ul><li>
5+ years Workforce Management experience in a BPO or high-volume contact center environment.</li><li>
Proven success managing telecommunications client/campaign workforce operations.</li><li>
Experience managing a team of Intraday/Real-Time Analysts.</li><li>
Strong background with high-volume, multi-site contact center operations.</li></ul>
Technical Expertise (Expanded)
WFM Platforms &amp; Contact Center Systems<ul><li>
Avaya contact center systems: CMS, One-X, call routing logs, agent state reporting.</li><li>
EIX workforce systems experience (Preferred).</li><li>
Hands-on use of major WFM platforms (experience with any of the following is preferred):<ul><li>
Verint / Verint Impact 360</li><li>
NICE IEX WFM (highly preferred)</li><li>
Genesys Cloud WFM</li><li>
Aspect / Alvaria</li><li>
Teleopti / Calabrio WFM</li></ul></li><li>
Deep knowledge of call routing, skill-based routing, multi-skill forecasting, and interval-level staffing.</li></ul>
Microsoft &amp; Analytics Tools<ul><li>
Advanced Microsoft Excel (required):<ul><li>
Complex formulas (INDEX/MATCH, VLOOKUP/XLOOKUP)</li><li>
Pivot tables and pivot charts</li><li>
Nested formulas &amp; conditional logic</li><li>
Data modeling and scenario analysis</li></ul></li><li>
Microsoft Power BI:<ul><li>
Creating dashboards and visualizations (preferred)</li><li>
Publishing and refreshing automated reports</li></ul></li><li>
Microsoft PowerPoint:<ul><li>
Building executive-level reporting decks</li></ul></li><li>
Microsoft Teams, Outlook, SharePoint for workflow and communication</li><li>
Experience with SQL queries (preferred but not required)</li></ul>
Additional Technical Competencies<ul><li>
Expertise in schedule management, interval-level forecasting, staffing models, and shrinkage planning.</li><li>
Ability to interpret CCaaS/ACD data and translate it into actionable workforce insights.</li><li>
Familiarity with API integrations, real-time adherence tools, and reporting automation.</li><li>
Strong troubleshooting ability across WFM tools, ACD systems, and reporting platforms.</li></ul> 
Additional Information 
Additional Requirements<ul><li>
Must be available Monday&ndash;Friday, 7am&ndash;3pm, with occasional weekend availability based on business needs.</li><li>
Must pass a background check.</li><li>
Must pass a pre-employment drug test.</li><li>
Hybrid role&mdash;must be able to commute to the Dallas office.</li></ul>
Job Type: Full-time
Expected hours: 40.00 per week
Benefits:<ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Employee discount</li><li>
Flexible schedule</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Professional development assistance</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul>
Telvista is an Equal Opportunity Employer<div></div>
Telvista is an Equal Employment Opportunity Employer and complies with all applicable laws regarding nondiscrimination and equal opportunity, including the regulations enforced by the Equal Employment Opportunity Commission (EEOC). We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, promotion, transfer, training, compensation, benefits, termination, and all other terms and conditions of employment.</div>

BPO Call Center Workforce Manager

Tabby | تابي

<div>
 
 
 Department:
 
 Customer Support Ops
 
 
 
 Location:
 
 KSA
 
 
 
 Compensation:
 
 ر.س17,500 - ر.س22,500 / month
 
 
 
 
 Description
 
 
 
 
 Tabby
 
 creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.
 
 
 The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
 
 
 Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
 
 Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.
 
 
 We are looking for a
 
 high-impact Operations Manager
 
 to drive excellence in our customer service operations in KSA. This role is
 
 critical
 
 to ensuring seamless, high-performance contact center operations while delivering an exceptional customer experience.
 
 
 As a
 
 strategic leader
 
 , you will work alongside the Head of the Contact Center to implement
 
 scalable
 
 service strategies, optimize workflows, and enhance operational efficiency. You will be instrumental in achieving
 
 key performance metrics
 
 and setting new standards for customer satisfaction.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead, mentor, and optimize a team of customer service supervisors and representatives, fostering a high-performance, results-driven environment.
 </li>
 <li>
 Execute and refine customer service strategies to meet and exceed KPIs, including response times, resolution rates, and overall customer satisfaction.
 </li>
 <li>
 Oversee and enhance daily contact center operations across multiple customer touchpoints, including inbound/outbound calls, email, live chat, and social media.
 </li>
 <li>
 Ensure seamless cross-functional collaboration with departments such as Sales, Marketing, and Product to maintain a consistent and customer-centric experience.
 </li>
 <li>
 Drive process improvements by identifying inefficiencies, implementing automation, and optimizing self-service capabilities to elevate customer engagement.
 </li>
 <li>
 Manage escalations with precision, ensuring swift and effective resolution of critical customer issues while reinforcing brand trust and loyalty.
 </li>
 <li>
 Ensure compliance with local regulations, industry standards, and company policies to maintain operational integrity.
 </li>
 <li>
 Contribute to workforce planning, scheduling, and resource allocation, ensuring optimal staffing levels to support fluctuating customer demand.
 </li>
 <li>
 Champion innovation by staying ahead of emerging customer service trends, AI-driven solutions, and digital engagement technologies.
 </li>
 <li>
 Report on operational performance by analyzing data, identifying insights, and presenting strategic recommendations to senior leadership.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5&ndash;7 years of experience in customer service, including at least 2 years as an Operations Manager overseeing inbound teams and driving performance improvements.
 </li>
 <li>
 Deep expertise in customer service principles, contact center operations, and customer experience management.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field.
 </li>
 <li>
 Proven ability to optimize KPIs such as customer satisfaction scores, response times, and first-contact resolution rates.
 </li>
 <li>
 Bilingual fluency in English and Arabic (both written and verbal).
 </li>
 <li>
 Strong technical acumen, with proficiency in CRM systems, contact center technologies, and workforce management tools.
 </li>
 <li>
 Exceptional leadership skills, with a track record of building, motivating, and scaling high-performing teams.
 </li>
 <li>
 Sharp analytical and problem-solving abilities, with a customer-first approach to decision-making.
 </li>
 <li>
 In-depth knowledge of local market dynamics, regulatory requirements, and cultural nuances in customer interactions within the Middle East.
 </li>
 </ul>
 This is a role for a bold, proactive leader who thrives in fast-paced, high-growth environments. If you're ready to transform customer service operations and lead a world-class team, we want to hear from you.
</div>

Customer Service Operations Manager - Contact Center - Saudi National

<div>
 
 Department:
 
 Customer Support Ops
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Romans Solovjovs
 
 
 
 Compensation:
 
 ر.س17,500 - ر.س22,500 / month
 
 
 
 Description
 
 
 
 
 Tabby
 
 creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.
 
 
 The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
 
 
 Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
 
 
 Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.
 
 
 We are looking for a
 
 high-impact Operations Manager
 
 to drive excellence in our customer service operations in KSA. This role is
 
 critical
 
 to ensuring seamless, high-performance contact center operations while delivering an exceptional customer experience.
 
 
 As a
 
 strategic leader
 
 , you will work alongside the Head of the Contact Center to implement
 
 scalable
 
 service strategies, optimize workflows, and enhance operational efficiency. You will be instrumental in achieving
 
 key performance metrics
 
 and setting new standards for customer satisfaction.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead, mentor, and optimize a team of customer service supervisors and representatives, fostering a high-performance, results-driven environment.
 </li>
 <li>
 Execute and refine customer service strategies to meet and exceed KPIs, including response times, resolution rates, and overall customer satisfaction.
 </li>
 <li>
 Oversee and enhance daily contact center operations across multiple customer touchpoints, including inbound/outbound calls, email, live chat, and social media.
 </li>
 <li>
 Ensure seamless cross-functional collaboration with departments such as Sales, Marketing, and Product to maintain a consistent and customer-centric experience.
 </li>
 <li>
 Drive process improvements by identifying inefficiencies, implementing automation, and optimizing self-service capabilities to elevate customer engagement.
 </li>
 <li>
 Manage escalations with precision, ensuring swift and effective resolution of critical customer issues while reinforcing brand trust and loyalty.
 </li>
 <li>
 Ensure compliance with local regulations, industry standards, and company policies to maintain operational integrity.
 </li>
 <li>
 Contribute to workforce planning, scheduling, and resource allocation, ensuring optimal staffing levels to support fluctuating customer demand.
 </li>
 <li>
 Champion innovation by staying ahead of emerging customer service trends, AI-driven solutions, and digital engagement technologies.
 </li>
 <li>
 Report on operational performance by analyzing data, identifying insights, and presenting strategic recommendations to senior leadership.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5&ndash;7 years of experience in customer service, including at least 2 years as an Operations Manager overseeing inbound teams and driving performance improvements.
 </li>
 <li>
 Deep expertise in customer service principles, contact center operations, and customer experience management.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field.
 </li>
 <li>
 Proven ability to optimize KPIs such as customer satisfaction scores, response times, and first-contact resolution rates.
 </li>
 <li>
 Bilingual fluency in English and Arabic (both written and verbal).
 </li>
 <li>
 Strong technical acumen, with proficiency in CRM systems, contact center technologies, and workforce management tools.
 </li>
 <li>
 Exceptional leadership skills, with a track record of building, motivating, and scaling high-performing teams.
 </li>
 <li>
 Sharp analytical and problem-solving abilities, with a customer-first approach to decision-making.
 </li>
 <li>
 In-depth knowledge of local market dynamics, regulatory requirements, and cultural nuances in customer interactions within the Middle East.
 
 
 
 </li>
 </ul>
 This is a role for a bold, proactive leader who thrives in fast-paced, high-growth environments. If you're ready to transform customer service operations and lead a world-class team, we want to hear from you.
</div>

Concentrix

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic) Apply NowJob Title:Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities • Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed• Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)• Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements• Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)• Create and maximize relationships with client partners• Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance• Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching• Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner• Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement• Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements• Attend business reviews with the client• Handle a team of team leaders Candidate Profile • Bachelor Degree in related field with more than 3 years of experience.• Call center experience within real estate sector preferred• Bilingual English (B2 + level ) and Arabic speaker .• Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal• Work well under pressure and follow through on items to completion while maintaining professional demeanor• Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates• Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment• Demonstrated ability to mentor, coach and provide direction to a team of employees• Willingness to work a flexible schedule Career Framework Role Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.Location:ARE Dubai - Property# BCB2 515, Dubai CommerCityLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsApply Now

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

ANG Holdings WLL

Call Center ManagerWe are hiring an experienced Call Center Manager with a solid background in managing call center operations within the F&amp;B / Hospitality sector.Requirements:<ul><li>Must be currently in Bahrain</li><li>Minimum 5&ndash;10 years of experience in call center operations</li><li>At least 4&ndash;5 years in the same field (F&amp;B / restaurants / delivery operations)</li><li>Proven experience in handling:</li><li>Multi-branch order management</li><li>Customer complaints &amp; service recovery</li><li>Aggregators (Talabat, Jahez, Careem, etc.)</li><li>Call center KPIs, queue handling, and workforce management</li><li>Strong leadership skills and ability to manage a large team</li><li>Excellent analytical &amp; reporting skills</li><li>Ability to improve efficiency, reduce errors, and enhance service quality</li></ul>Only shortlisted candidates will be contacted. We Offer:<ul><li>Competitive salary</li><li>Career growth opportunities</li></ul>To Apply: Send your CV to: hr@pastaexpressgroup.comJob Type: Full-timeWork Location: In person

Call Center Manager

Search 10000+ Contact center manager jobs near you this December. New roles added regularly across leading industries. Apply today.

10000 contact center manager jobs NEAR_ME

Contact Center Operations Manager

CX Operations Manager

BPO Call Center Workforce Manager

Customer Service Operations Manager - Contact Center - Saudi National

Customer Service Operations Manager - Contact Center - Saudi National

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)

Call Center Manager