customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

receptionist

business development representative Jobs in Lahore

business development representative

call center agents

contact center rep

Zibbs Enterprises Limited

Job OverviewWe are looking for motivated and professional Call Center Agents to join our growing team working on UK-based campaigns. The role involves making and receiving calls, handling customer interactions, and supporting business communication processes for UK clients.This is a great opportunity for individuals who are confident in communication and looking to build a stable career in the call center industry.Key Responsibilities<ul><li>Make outbound calls to UK customers and business leads</li><li>Handle inbound calls in a professional manner</li><li>Follow scripts and campaign guidelines</li><li>Maintain accurate records of calls and customer information</li><li>Meet daily and weekly performance targets</li><li>Deliver excellent customer service at all times</li><li>Work closely with the team to improve results</li></ul>Requirements<ul><li>Good English communication skills (spoken)</li><li>Basic computer knowledge</li><li>Confident and professional telephone manner</li><li>Ability to work in a target-driven environment</li><li>Previous call center experience is preferred but not required</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Location: Office-based / Remote (depending on role)</li><li>Salary: PKR 35,000 &ndash; PKR 40,000 per month (Basic) + Commission</li><li>Working Hours: Monday to Friday (Flexible shifts may be available)</li></ul>Benefits<ul><li>Attractive commission structure</li><li>Paid training provided</li><li>Career growth opportunities</li><li>Friendly and professional working environment</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agent (UK Campaigns)

Pavilion Design Consultant

Hiring: Night Shift Sales Development Rep. (SDR) - Urgent Hiring Location: DHA Phase 3, LahoreJob Details:<ul><li>Night Shift (6 PM &ndash; 3 AM)</li><li>Fixed Weekends Off</li><li>USA Campaign (Outbound) B2B</li><li>Professional Environment</li><li>Growth Opportunities</li></ul>Requirements:<ul><li>Good English Communication</li><li>Confidence &amp; Sales Skills</li><li>Fresh &amp; Experienced both can apply</li></ul>Benefits:<ul><li>High Commission Structure</li><li>Friendly Environment</li></ul>Pay: Rs40,000.00 - Rs120,000.00 per monthWork Location: In person

Night Shift SDR – Basic + Commission Experience Can Apply Immediate Hiring

Digital Penguin

About the RoleWe are looking for an experienced and results-driven Floor Manager to oversee daily operations, support team performance, and ensure the highest standards of customer service. The successful candidate will be responsible for managing advisors, monitoring productivity, providing coaching, and maintaining a positive and professional working environment.Key Responsibilities<ul><li>Supervise and support a team of Customer Service Representatives (CSRs).</li><li>Conduct daily performance assessments and provide constructive feedback to team members.</li><li>Monitor CRM activity throughout the day to ensure agents are actively engaged and adhering to productivity standards.</li><li>Track agent statuses and investigate extended periods of inactivity or time spent on pause outside of authorized breaks.</li><li>Monitor attendance, punctuality, and adherence to schedules.</li><li>Provide coaching, mentoring, and ongoing performance improvement support.</li><li>Conduct call monitoring and quality assurance reviews to ensure service and compliance standards are maintained.</li><li>Deliver induction and training sessions for new joiners, ensuring they understand company processes, systems, compliance requirements, and performance expectations.</li><li>Assist with training, and development of new and old team members.</li><li>Ensure individual and team KPIs are achieved.</li><li>Generate daily, weekly, and monthly performance reports for management.</li><li>Identify performance gaps and implement corrective action plans where necessary.</li><li>Ensure compliance with company policies, procedures, and operational guidelines.</li><li>Foster a positive, professional, and high-performance work environment.</li><li>Recommend and implement process improvements to enhance team efficiency and productivity.</li></ul>Requirements<ul><li>Previous experience in a Floor Manager, Team Leader, Supervisor, or similar leadership role.</li><li>Strong understanding of call center operations and performance management.</li><li>Experience using CRM systems and workforce monitoring tools.</li><li>Excellent leadership, communication, and coaching skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul>Preferred Qualifications<ul><li>Experience in customer service, lead generation, claims management, or contact center environments.</li><li>Proven ability to lead teams and achieve performance targets.</li></ul>Working Hours &amp; Schedule<ul><li>Shift Timing: 1:00 PM &ndash; 10:30 PM (Mon - Thurs)</li><li>Friday: Half day (2:30PM to 9:30PM)</li><li>Saturday: Half day (2:00PM to 8:00PM)</li><li>Sunday: Off (fixed weekly off)</li></ul>Note: Manadatory to be in the office before 10 mints of shift time.Benefits<ul><li>Company-provided meal (Dinner)</li><li>Supportive &amp; Professional work environment</li><li>Growth opportunities</li><li>Annual Leaves/Paid holidays</li></ul>Experience<ul><li>Team Leadership/Supervisory Experience: 2+ years (Preferred)</li><li>Call Center Operations Management: 2+ years (Preferred)</li></ul>Work Location: [On-site]Apply now if you are a hands-on leader who can effectively monitor team performance, maintain operational discipline, and drive continuous improvement.Do not apply if you don't have BPO/Call center/Contact Center Experience.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Floor Manager (BPO)

AS Estimation And Consultants

Hiring for a Calling Agent for AS Estimation &amp; Consultants &mdash; Pak Arab Society, House #8B, Near Metro Station #23, Ferozpur Road, LahoreAvailable shiftsMorning=7:00 AM &ndash; 3:00 PMEvening= 6:00 PM &ndash; 2:00 AMNight= 10:00 PM &ndash; 6:00 AMWhat you'll do<ul><li>Calling: Make and receive inbound and outbound calls to prospective and existing clients across AU, US, and NZ markets.</li><li>Follow-Ups: Follow call scripts, qualify leads, and set appointments.</li><li>Updates: Provide timely project and quote status updates to clients. Keep internal teams informed of client feedback, follow-up requirements, and pipeline changes after each shift.</li><li>Emails: Send professional follow-up emails post-call, share relevant documents or quotes as requested, and respond to client email inquiries within the same shift.</li></ul>Requirements<ul><li>Intermediate or Bachelor's (min.)</li><li>Experience1+ year in a call center</li><li>Excellent communication</li><li>English Proficiency skills.</li></ul>Contact : 0313-4487639 Working Days : Mon-FriPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Calling Agent

ON DEMAND ENTERPRISES

About On Demand EnterprisesOn Demand Enterprises is a growing logistics and truck dispatch company serving owner-operators and trucking companies across the United States. We help carriers maximize revenue, find quality freight, and streamline their operations through professional dispatch solutions.We are looking for motivated and confident individuals who want to build a long-term career in sales, logistics, and freight management.Key Responsibilities<ul><li>Contact truck owner-operators and small trucking companies in the United States.</li><li>Generate and qualify leads through outbound calls, online platforms, referrals, and social media.</li><li>Present and explain our dispatch services and pricing structure.</li><li>Convert prospects into active dispatch clients.</li><li>Maintain accurate records of leads, follow-ups, and sales activities within company systems.</li><li>Coordinate with the dispatch team to ensure smooth client onboarding.</li><li>Achieve daily, weekly, and monthly performance targets.</li><li>Follow company sales processes, scripts, and communication standards.</li></ul>Requirements<ul><li>Strong spoken and written English communication skills.</li><li>Confidence in speaking with international clients over phone and online platforms.</li><li>Previous sales, call center, customer service, or lead generation experience is preferred.</li><li>Fresh candidates with excellent communication skills are encouraged to apply.</li><li>Ability to work night shifts consistently.</li><li>Strong negotiation, persuasion, and relationship-building skills.</li><li>Basic computer proficiency and willingness to learn CRM software and logistics tools.</li><li>Self-motivated, disciplined, and target-oriented mindset.</li></ul>What We Offer<ul><li>Competitive fixed salary</li><li>Attractive commission structure</li><li>Performance-based bonuses and incentives</li><li>Paid training and ongoing mentorship</li><li>Professional office environment</li><li>Career growth opportunities within the logistics industry</li></ul>Preferred Qualifications<ul><li>Experience in truck dispatch, freight brokerage, logistics, or trucking industry sales.</li><li>Experience working in a call center or outbound sales environment.</li><li>Familiarity with U.S. business communication standards.</li></ul>Application ProcessShortlisted candidates will be contacted for an interview and communication assessment.Apply today and become part of a growing logistics company serving the U.S. transportation industry.Work Location: In Person (Lahore)Pay: Rs30,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you willing to work in night shift?</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Freight Sales Executives

HLS Worldwide Pvt Ltd

SAP B-1 Coordinator bridges the gap between IT and daily business operations. They manage master data, troubleshoot system issues, and train users across departments. Professionals in this role coordinate cross-functional SAP processes to improve overall efficiency.Key Responsibilities<ul><li>System &amp; Key User Management: Serve as the primary point of contact for SAP-related queries, troubleshoot daily system errors (e.g., COGI errors for backflushing failures), and manage support tickets.</li><li>Master Data &amp; Governance: Maintain and validate accurate master data such as Bill of Materials (BOMs), Routings, equipment records, and Work Center capacities.</li><li>Process Optimization: Identify bottlenecks in system workflows and adapt SAP processes to meet specific operational requirements.</li><li>Training &amp; Documentation: Develop, update, and maintain work instructions and manuals. Organize training sessions to onboard new employees and improve overall team proficiency.</li><li>Inventory &amp; Cross-Functional Coordination: Act as the liaison between the warehouse, manufacturing, finance, and supply chain to manage purchase orders, physical inventory cycle counts, and vendor returns.</li></ul>Typical Requirements<ul><li>Education: Bachelor&rsquo;s degree in Information Technology, Computer Science, or Business Administration.</li><li>Technical Expertise: Hands-on experience with specific SAP B-1 modules (such as PP, MM, HCM, or PM) and strong familiarity with Basic T-Codes.</li><li>Experience: Typically 2 to 5 years of relevant experience in functional design, SAP project support, or data management.</li><li>Soft Skills: Exceptional analytical skills, a high degree of attention to detail, and the ability to bridge communication gaps between technical teams and end-users</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

SAP B-1 Coordinator

AffinityVibez (Pvt) Ltd

Business Development Manager &ndash; Medical Billing (Call Center) Location: On-Site | Wapda Town Phase 1, Lahore Full-Time | Night Shift Salary: Rs. 200,000 &ndash; Rs. 300,000/monthNote: Only candidates with Business Development experience in U.S. Medical Billing Call Centers will be considered.About the RoleInteract Global is looking for a results-driven Business Development Manager &ndash; Medical Billing to spearhead our growth in the U.S. healthcare revenue cycle management (RCM) space. If you're experienced in medical billing sales, know the ins and outs of U.S. RCM workflows, and thrive in high-impact, target-driven environments, we want to hear from you.Key Responsibilities Business Development &amp; Lead Generation<ul><li>Identify and connect with U.S.-based clinics, private practices, and healthcare facilities for end-to-end medical billing services.</li><li>Execute outbound campaigns via cold calling, email, LinkedIn, and referrals.</li><li>Maintain and manage a pipeline of qualified leads, nurturing them through the sales funnel.</li></ul>Sales Strategy &amp; Deal Execution<ul><li>Develop sales strategies aligned with healthcare trends and client needs.</li><li>Prepare proposals, pricing models, and presentations tailored to prospects.</li><li>Lead sales demos, negotiations, and close contracts.</li></ul>Client Relationship Management<ul><li>Serve as the primary point of contact for clients from onboarding to delivery.</li><li>Ensure a seamless transition to service delivery teams.</li><li>Drive client engagement, satisfaction, and upsell opportunities.</li></ul>Cross-Functional Collaboration<ul><li>Coordinate with operations and billing departments to ensure delivery feasibility.</li><li>Work with marketing on sales campaigns and materials.</li><li>Share market feedback to refine service offerings.</li></ul>Reporting &amp; Compliance<ul><li>Track sales progress in CRM tools (e.g., Salesforce, HubSpot, Zoho).</li><li>Generate regular performance reports for leadership.</li><li>Ensure contracts and service agreements comply with U.S. regulations (e.g., HIPAA).</li></ul>Qualifications Education<ul><li>Bachelor's degree in Business Administration, Healthcare Administration, or a related field.</li><li>Certifications in RCM, HIPAA, or medical billing are a plus.</li></ul>Experience<ul><li>Minimum 2&ndash;3 years in business development or sales within a U.S. medical billing call center.</li><li>Proven knowledge of the RCM process, including eligibility, coding, claim submission, AR follow-up, and denial management.</li></ul>Skills<ul><li>Strong communication, presentation, and negotiation skills.</li><li>Hands-on experience with platforms like Kareo, Athenahealth, or AdvancedMD.</li><li>Knowledge of HIPAA, ICD/CPT codes (preferred).</li><li>Proficient in CRM tools and Microsoft Office Suite.</li></ul>Personal Traits<ul><li>Self-motivated, goal-oriented, and highly organized.</li><li>Excellent analytical and problem-solving skills.</li><li>Team player with a client-focused approach.</li><li>Comfortable in a fast-paced, performance-driven environment.</li></ul>Compensation &amp; Benefits<ul><li>Competitive Basic Salary 200K to 300K</li><li>Uncapped commissions on sales, Floor Incentives, Bonuses.</li><li>Supportive and career-focused workplace culture.</li><li>Public / National holidays (Location dependent)</li><li>Allowed leave per occasion of Eid (Location dependent)</li><li>20 Annual leaves</li><li>Paternal Leaves (3 days paid leave)</li><li>Maternity Leaves (90 Days)</li><li>Bereavement Leaves (3 days paid leaves, close relatives)</li><li>Leave Encashment</li><li>Fuel Allowance</li><li>Medical Allowance</li><li>Weekends are off</li></ul>To Apply: Send your resume to +92 334 0004600- with subject mention - Applying for Medical BillingJob Type: Full-timePay: Rs200,000.00 - Rs300,000.00 per monthWork Location: In person

Business Development Manager - Medical Billing Campaign

Explore 98+ Contact center rep in Lahore this July. Find roles across top companies and apply now to boost your career.