customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

business development representative Jobs in Lahore

business development representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

contact center rep

Brandix Soft

Indeed&rsquo;s formatting, tone, and content guidelines.Job Title: Call Center Representative (Outbound &ndash; International)Location: Lahore (On-site &ndash; 4th Floor, Al-Hafeez Shopping Mall, Gulberg III)Employment Type: Full-timeJob DescriptionBrandix Soft is a growing digital marketing agency serving clients across the US and UK markets. We provide SEO, PPC advertising, social media marketing, and web development solutions.We are expanding our outbound sales team and seeking energetic, goal-oriented Call Center Representatives to generate new business opportunities. In this role, you will serve as the first point of contact for potential clients, introducing our digital marketing services and qualifying leads for the sales team.Key Responsibilities<ul><li>Conduct outbound calls to businesses in the US and UK markets to generate qualified sales leads.</li><li>Clearly articulate the value of SEO, PPC, social media marketing, and web development services, tailoring conversations to address client challenges.</li><li>Identify and qualify sales opportunities using effective questioning and active listening.</li><li>Accurately log all customer interactions and follow-up activities in the company&rsquo;s CRM system.</li><li>Consistently meet or exceed individual targets for call volume, qualified leads, and appointments set.</li><li>Maintain a positive, persistent, and client-focused attitude in all interactions.</li></ul>Qualifications &amp; Skills<ul><li>Education: Minimum Matriculation / O-Level. A Bachelor&rsquo;s degree is a plus.</li><li>Communication: Exceptional verbal English skills with a clear, professional, and confident telephone manner.</li><li>Experience: Prior experience in outbound sales, telemarketing, or a call center environment is highly advantageous.</li><li>Digital Knowledge: Familiarity with SEO, PPC, or social media marketing is a significant plus.</li><li>Mindset: Results-driven with the resilience to thrive in a target-oriented environment.</li><li>Soft Skills: Strong interpersonal skills with the ability to build rapport quickly.</li><li>Fresh graduates with outstanding communication skills and a strong drive to succeed are strongly encouraged to apply.</li></ul>What We Offer<ul><li>Compensation: Competitive base salary + uncapped performance-based commission</li><li>Training: Comprehensive initial training on sales techniques and digital marketing services</li><li>Career Growth: Clear, merit-based pathways to senior sales and leadership roles</li><li>Work Environment: Collaborative, inclusive, and high-energy team culture</li><li>Schedule: Stable Monday&ndash;Friday work week with weekend off</li></ul>Shift Options (Monday &ndash; Friday):<ul><li>UK Market: 1:00 PM &ndash; 10:00 PM PKT</li><li>US Market: 6:00 PM &ndash; 3:00 AM PKT</li></ul>How to ApplyPlease submit your updated CV via:Email: hrsales@brandixsoft.com WhatsApp: +92 325 5599973Note: This is an on-site position based in Lahore. Only shortlisted candidates will be contacted.Application Question(s):<ul><li>What will be your expected salary?</li><li>For which campaign you wants to apply, UK or US?</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Representative

Alfa HR Consultancy

<div>
 
 
 
 Company Description
 
 
 
 
 
 
 Alfa HR Consultancy is an established firm in Lahore, Pakistan, offering HR consultancy, executive search, recruitment, employee outsourcing, freelancing, payroll management, and training &amp; development services. With a network of offices across Pakistan, we specialize in sourcing professionals, skilled, and semi-skilled workers for various industries.
 
 
 
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time on-site role for a Call Center Representative at Alfa HR Consultancy in Lahore. The Call Center Representative will be responsible for handling customer inquiries, providing excellent customer support, ensuring customer satisfaction, and utilizing computer literacy skills to navigate systems and databases.
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 Customer Service Representatives and Customer Support skills
 
 
 </li>
 <li>
 
 
 Experience in maintaining high levels of Customer Satisfaction
 
 
 </li>
 <li>
 
 
 Strong Interpersonal Skills
 
 
 </li>
 <li>
 
 
 Computer Literacy with proficiency in relevant software
 
 
 </li>
 <li>
 
 
 Excellent communication skills, both verbal and written
 
 
 </li>
 <li>
 
 
 Ability to multitask and work efficiently in a fast-paced environment
 
 
 </li>
 <li>
 
 
 Previous experience in a call center or customer service role is preferred
 
 
 </li>
 <li>
 
 
 High school diploma or equivalent required, college degree a plus
 
 
 </li>
 </ul>
</div>

Digital Penguin

About the RoleWe are looking for an experienced and results-driven Floor Manager to oversee daily operations, support team performance, and ensure the highest standards of customer service. The successful candidate will be responsible for managing advisors, monitoring productivity, providing coaching, and maintaining a positive and professional working environment.Key Responsibilities<ul><li>Supervise and support a team of Customer Service Representatives (CSRs).</li><li>Conduct daily performance assessments and provide constructive feedback to team members.</li><li>Monitor CRM activity throughout the day to ensure agents are actively engaged and adhering to productivity standards.</li><li>Track agent statuses and investigate extended periods of inactivity or time spent on pause outside of authorized breaks.</li><li>Monitor attendance, punctuality, and adherence to schedules.</li><li>Provide coaching, mentoring, and ongoing performance improvement support.</li><li>Conduct call monitoring and quality assurance reviews to ensure service and compliance standards are maintained.</li><li>Deliver induction and training sessions for new joiners, ensuring they understand company processes, systems, compliance requirements, and performance expectations.</li><li>Assist with training, and development of new and old team members.</li><li>Ensure individual and team KPIs are achieved.</li><li>Generate daily, weekly, and monthly performance reports for management.</li><li>Identify performance gaps and implement corrective action plans where necessary.</li><li>Ensure compliance with company policies, procedures, and operational guidelines.</li><li>Foster a positive, professional, and high-performance work environment.</li><li>Recommend and implement process improvements to enhance team efficiency and productivity.</li></ul>Requirements<ul><li>Previous experience in a Floor Manager, Team Leader, Supervisor, or similar leadership role.</li><li>Strong understanding of call center operations and performance management.</li><li>Experience using CRM systems and workforce monitoring tools.</li><li>Excellent leadership, communication, and coaching skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul>Preferred Qualifications<ul><li>Experience in customer service, lead generation, claims management, or contact center environments.</li><li>Proven ability to lead teams and achieve performance targets.</li></ul>Working Hours &amp; Schedule<ul><li>Shift Timing: 1:00 PM &ndash; 10:30 PM (Mon - Thurs)</li><li>Friday: Half day (2:30PM to 9:30PM)</li><li>Saturday: Half day (2:00PM to 8:00PM)</li><li>Sunday: Off (fixed weekly off)</li></ul>Note: Manadatory to be in the office before 10 mints of shift time.Benefits<ul><li>Company-provided meal (Dinner)</li><li>Supportive &amp; Professional work environment</li><li>Growth opportunities</li><li>Annual Leaves/Paid holidays</li></ul>Experience<ul><li>Team Leadership/Supervisory Experience: 2+ years (Preferred)</li><li>Call Center Operations Management: 2+ years (Preferred)</li></ul>Work Location: [On-site]Apply now if you are a hands-on leader who can effectively monitor team performance, maintain operational discipline, and drive continuous improvement.Do not apply if you don't have BPO/Call center/Contact Center Experience.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Floor Manager (BPO)

Telegenix

Telegenix is hiring motivated and confident individuals for the position of Telecommunications Sales Representative. The ideal candidate should have good communication skills and the ability to handle customers professionally.Responsibilities<ul><li>Contact customers over phone calls</li><li>Promote telecom products and services</li><li>Assist customers with upgrades and account information</li><li>Maintain customer records and follow-ups</li><li>Achieve daily sales targets</li></ul>Requirements<ul><li>Basic English communication skills</li><li>Confidence in speaking with customers</li><li>Sales or call center experience is a plus</li><li>Ability to work night shifts</li><li>Team player with a positive attitude</li></ul>Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>1,000 bonus on every 3 successful orders</li><li>Professional working environment</li><li>Career growth opportunities</li></ul>How to ApplyInterested candidates can apply through Indeed or contact us directly for further details.Pay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Telecommunications Sales Representative (NIGHT SHIFT FOR GIRLS & BOYS)

MAPsolutions

TSR &ndash; UK Energy &amp; Card Machine Sales Representative Why Join Us?<ul><li>Weekly Performance Bonuses</li><li>Weekly Team Parties &amp; Entertainment Activities</li><li>Fun, Friendly &amp; Professional Work Environment</li><li>Full Training &amp; Learning Platform Provided</li><li>Career Development &amp; Skill Enhancement Programs</li><li>Fast-Track Promotion Opportunities</li><li>Clear Career Growth Path</li><li>Recognition &amp; Rewards for Top Performers</li></ul>Location: Lahore, Pakistan Shift Timing: 2:00 PM &ndash; 10:00 PM Break: 1 Hour Paid Meal Break Included Position Type: Full-Time Gender: Male &amp; Female Candidates WelcomeAbout the RoleWe are seeking confident, ambitious, and energetic individuals to join our growing team as UK Energy &amp; Card Machine Sales Representatives (TSR). Whether you are an experienced sales professional or a fresher looking to start a rewarding career, we provide the training, support, and opportunities needed to succeed.Key Responsibilities<ul><li>Contact UK-based customers through outbound calls.</li><li>Promote and explain UK Energy and Card Machine solutions.</li><li>Build customer interest and generate sales opportunities.</li><li>Maintain professional communication with prospects.</li><li>Update customer information accurately in company systems.</li><li>Achieve individual and team performance targets.</li></ul>Requirements<ul><li>Fluent English communication skills.</li><li>Confident speaking and listening abilities.</li><li>Positive attitude and willingness to learn.</li><li>Basic computer knowledge.</li><li>Freshers are encouraged to apply.</li><li>Previous sales or call center experience is a plus but not required.</li></ul>What We Offer<ul><li>Competitive Basic Salary</li><li>Uncapped Commission Structure</li><li>Weekly Performance Bonuses</li><li>Weekly Team Parties &amp; Entertainment</li><li>Continuous Learning &amp; Development Programs</li><li>Professional Sales Training</li><li>Performance-Based Promotions</li><li>Leadership Development Opportunities</li><li>Supportive Team Environment</li><li>Long-Term Career Growth</li><li>Employee Recognition Programs</li></ul>Career Growth PathTSR &rarr; Senior TSR &rarr; Team Leader &rarr; Floor Manager &rarr; Operations ManagementIf you are serious about building a successful career, improving your communication skills, and working in a positive environment that rewards hard work and dedication, we encourage you to apply today.Join us and grow with a company that invests in your success.Pay: From Rs25,000.00 per monthWork Location: In person

TSR Required for Uk Based Call Centre

I Tech

Call Center Agent &ndash; US Telesales (Truck Dispatch) | Night Shift | LahoreFreshers Welcome | High Commission | Immediate HiringWe are hiring Call Center Agents for a US Telesales Truck Dispatch Campaign in Lahore. This is a great opportunity for freshers and experienced candidates to start a career in a fast-growing BPO and logistics sales industry.Location: DHA Phase 06, Lahore (On-site)Job Type: Full-Time | Night Shift (06:00 PM &ndash; 03:00 AM) Working Days: Monday &ndash; Friday | Weekends OffSalary: PKR 35,000 &ndash; 45,000 + Uncapped CommissionJob OverviewAs a Call Center Agent &ndash; US Telesales, you will connect with US-based customers, promote truck dispatch services, and close sales. This role is ideal for candidates looking for call center jobs in Lahore, night shift jobs, and telesales opportunities with high earning potential.Key Responsibilities<ul><li>Make outbound calls to US customers for truck dispatch services</li><li>Generate leads and convert them into sales</li><li>Maintain daily follow-ups and sales pipeline</li><li>Achieve and exceed sales targets</li></ul>Requirements<ul><li>Intermediate / Bachelor&rsquo;s (Preferred)</li><li>Strong English communication skills</li><li>Confident, energetic, and target-driven personality</li><li>Freshers and experienced candidates can apply</li><li>Willing to work night shift</li></ul>Why Join Us<ul><li>Paid training with live call support</li><li>High commission structure with unlimited earning potential</li><li>Professional and growth-oriented work environment</li><li>Fixed weekends off (Saturday &amp; Sunday)</li><li>Fast hiring process with immediate joining</li></ul>Apply NowIf you are looking for call center jobs in Lahore, US telesales jobs, or night shift jobs for freshers, apply today and start your career immediately.Limited positions available.Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agent – US Telesales (Truck Dispatch) | Night Shift | Lahore

Taraki

<div>
 
 Our client
 
 Flowtel Networks
 
 is hiring a USA Call Center in Lahore.
 
 
 Flowtel Networks is hiring Call Center Agents for a night shift, office-based role. The ideal candidate should have good communication skills and the ability to handle calls professionally for international customers.
 
 Key Responsibilities:
 
 Handle inbound/outbound calls professionally
 
 Communicate clearly with international customers
 
 Follow company scripts and call procedures
 
 Maintain call quality and customer satisfaction
 
 Meet daily/weekly performance targets
 
 Requirements:
 
 Basic to good English communication skills
 
 Prior call center experience is a plus (but not mandatory)
 
 Willingness to work night shift
 
 Must be comfortable with office-based job
 
 Punctual, disciplined, and professional attitude
 
 What We Offer:
 
 Fixed salary + performance-based incentives
 
 Professional and friendly work environment
 
 Growth opportunities within the company
 
 Proper training (if required)
</div>

USA Call Center - Flowtel Networks

Explore 60+ Contact center rep in Lahore this June. Find roles across top companies and apply now to boost your career.

60 contact center rep jobs In Lahore

Call Center Representative

Call Center Representative

Floor Manager (BPO)

Telecommunications Sales Representative (NIGHT SHIFT FOR GIRLS & BOYS)

TSR Required for Uk Based Call Centre

Call Center Agent – US Telesales (Truck Dispatch) | Night Shift | Lahore

USA Call Center - Flowtel Networks