contact center rep

vision source

Job Overview Vision Source, a leading Collection and Contact Centre Company, is seeking a meticulous and experienced General Accountant to join our dynamic finance team. This is a Full-Time position based in our Giza, Egypt office. The successful candidate will be responsible for managing the day-to-day accounting operations, ensuring the accuracy of financial records, and contributing to the overall financial health of the organization. Responsibilities * Manage and oversee the daily operations of the accounting department, including accounts payable, accounts receivable, and general ledger entries. * Prepare and record asset, liability, revenue, and expense entries by compiling and analyzing account information. * Maintain and balance subsidiary accounts by verifying, allocating, posting, and reconciling transactions and resolving discrepancies. * Assist in the preparation of monthly, quarterly, and annual financial statements in compliance with established standards. * Support the month-end and year-end closing processes to ensure timely and accurate financial reporting. * Ensure compliance with local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions. * Assist with budget preparation and financial forecasting activities. * Liaise with internal and external auditors during financial and operational audits. Qualifications &nbsp;* minimum one year of experience in the same position * Bachelor’s degree in Accounting, Finance, or a relevant field. * Proven experience working as a General Accountant or in a similar role. * In-depth understanding of accounting principles, financial statements, and bookkeeping procedures. * Excellent proficiency in MS Office, with advanced skills in Microsoft Excel. * Experience with accounting software packages is highly desirable. * Strong analytical skills with an exceptional eye for detail and a high level of accuracy. * Excellent organizational skills and the ability to manage multiple tasks and meet deadlines. * Strong written and verbal communication skills in both English and Arabic. * A professional accounting qualification (e.g., ACCA, CMA) or progress towards one would be a significant advantage.

General Accountant

Dallah Holding Media

<h2>Account Manager, Experience &amp; Technology</h2>&nbsp;Dallah Ad Agency is looking for a proactive and experienced Account Manager to join our Experience &amp; Technology department. This is a Permanent Role serving as the client's primary point of contact for day-to-day project execution and delivery.&nbsp;<h3>💼 About the Role</h3>&nbsp;The Account Manager is critical to ensuring the smooth delivery of creative projects and high-quality results, working closely with both clients and internal teams.Key Responsibilities (Main focus areas):Client Relationship Management and Growth (30%): Act as the daily contact, managing client expectations, fostering strong ongoing relationships, and supporting the identification of upselling/cross-selling opportunities.Commercial Performance (Profit &amp; Costs Control) (30%): Ensure day-to-day delivery aligns with budgeted scope and timelines, including flagging changes that impact cost and supporting documentation for timely invoicing.Project Coordination and Delivery (20%): Coordinate internal teams (creative, production, digital) to deliver projects and RFPs on time and within budget, ensuring adherence to the creative brief and brand guidelines.Reports &amp; Feedback (20%): Monitor project performance and report to stakeholders, gathering and sharing client feedback to improve future projects.Key Challenges:Managing multiple client accounts simultaneously under tight deadlines.Aligning internal team efforts with client expectations, especially under changing circumstances.&nbsp;<h3>🎓 Requirements &amp; Skills</h3>&nbsp;&nbsp;<h4>Minimum Qualifications:</h4>&nbsp;Degree: Bachelor's degree in Marketing, Business, Communications, or a related field.Experience: 3-5 years of experience in account management within a creative agency.Ability to manage multiple projects and client relationships simultaneously.&nbsp;<h4>Key Skills &amp; Qualifications:</h4>&nbsp;<figure class="table"><table><thead><tr><th>Individual Contributor Skills</th><th>Management/Strategic Skills</th></tr></thead><tbody><tr><td>Strong Communication: Clear and effective with clients and teams.</td><td>Strategic Thinking: Develop long-term plans aligned with client and agency goals.</td></tr><tr><td>Creative Problem-Solving: Strategically tackle challenges and find innovative solutions.</td><td>Project Management: Oversee multiple projects, ensuring timelines and budgets are met.</td></tr><tr><td>Resilience: Perform under pressure and manage multiple projects.</td><td>Client Relationship: Build strong partnerships and manage expectations.</td></tr><tr><td>Detail-Oriented: Stay organized with a focus on quality.</td><td>Business Development: Identify growth opportunities through upselling and cross-selling.</td></tr><tr><td>Negotiation: Skilled in handling quotes and resolving conflicts.</td><td>&nbsp;</td></tr></tbody></table></figure>&nbsp;<h3>🌍 Working Conditions</h3>&nbsp;This role requires a flexible work schedule and availability during evenings and weekends for activations, with the ability to travel globally.

Account Manager

Alzayani Investments

Job Overview Zayani Motors is seeking a highly organised and motivated Assistant Sales Administrator Officer to join our Automotive division. This role will provide comprehensive administrative support to the sales team, ensuring smooth and efficient operations. The successful candidate will be a key contributor to the team's success, facilitating sales processes and maintaining accurate records. This is an excellent opportunity to join a dynamic and growing company within the automotive industry.&nbsp;Responsibilities<ul><li>End-to-End Sales Processing: Manage the complete sales closing lifecycle, including invoicing, registration, insurance, and vehicle handover, ensuring accurate entry into the ERP/SAP system.</li><li>Transaction Compliance (SAP): Ensure all sales and subsidy-related financial transactions are accurately processed and recorded exclusively within the SAP system.</li><li>Documentation and Policy: Maintain all records (including sales, petty cash, spare keys, demo records, and traffic/MEAC files) strictly in accordance with company policies and procedures.</li><li>Used Car Loss Reporting: Before issuing an invoice, escalate any potential financial loss on a used car to the Sales Administration Department for review.</li><li>New Car Loss/Under-Budget Profit Reporting: Immediately refer the matter to the Invoicing Department if a new car sale results in a loss or if the actual profit achieved is less than the budgeted amount.</li><li>Insurance Pre-Approval: Obtain prior written approval before finalizing the insurance for any vehicle.</li><li>Stock Location Updates: Collaborate with the Sales Co-ordination Department to ensure the SAP system is updated with accurate car locations. This enables the Accounts Department to provide weekly insured value updates to Insurance Companies via the Automate system.</li><li>Regular Physical Stock Check: Participate in a full physical stock check conducted on the second Friday of every month.</li><li>Vehicle Release Gatekeeper: Ensure no new or used vehicle is released to the customer without a prior approved checklist from the Accounts Department. Report any issues or problems back to the GM or Accounts in writing.</li><li>Incomplete Invoice Prevention: Strictly avoid generating invoices with incomplete or missing customer/car details required by the Automate system (e.g., contact number, address, trade-in mileage, color, etc.).</li><li>Car Arrival Monitoring: Report any delays in the arrival of vehicles, as scheduled per the Letter of Credit (LC), directly to the Accounts Department.</li></ul>&nbsp;Qualifications<ul><li>Proven 1-2 years of experience in a sales administration role, preferably within the automotive industry.</li><li>Strong organisational and time management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite, particularly Excel and Word</li><li>Ability to work independently and as part of a team.</li><li>High level of accuracy and attention to detail.</li><li>Strong problem-solving skills and ability to handle multiple tasks simultaneously.</li><li>Knowledge of automotive sales processes would be an advantage.</li></ul>

Assistant Sales Administrator

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Confidential

<h2>Transportation &amp; Operations Manager</h2><h2>Job Purpose</h2>To lead, manage, and develop end-to-end transportation operations, ensuring efficient fleet utilization, cost control, regulatory compliance, and sustainable business growth. The role combines operational excellence with commercial responsibility, supporting revenue growth while maintaining high service and safety standards.<h2>Key Responsibilities</h2><h3>Transportation &amp; Fleet Operations</h3>Oversee daily transportation operations covering heavy and general cargo transportation.Manage a mixed fleet model, including company-owned and outsourced/rented vehicles.Ensure optimal utilization of transportation assets, minimizing downtime and operational costs.Supervise routing, dispatching, and scheduling to meet operational and client requirements.Coordinate maintenance, inspection, and compliance of all vehicles and equipment.Monitor fuel consumption, driver behavior, and vehicle performance through tracking systems.<h3>Equipment &amp; Asset Management</h3>Manage transportation equipment such as prime movers, flatbeds, lowbeds, and general cargo trucks.Ensure all vehicles and equipment comply with applicable safety and regulatory standards.Oversee vendor and workshop relationships related to fleet maintenance and repairs.Participate in fleet expansion, replacement planning, and cost-benefit analysis.<h3>Commercial &amp; Business Development</h3>Support and contribute to client acquisition, retention, and business growth.Participate in pricing, costing, and feasibility studies for transportation services.Negotiate contracts and service agreements with clients, transporters, and subcontractors.Identify opportunities to improve margins through operational efficiencies and cost optimization.Act as a key operational point of contact for major clients.<h3>Performance Management &amp; Reporting</h3>Establish and monitor KPIs related to fleet utilization, cost, safety, service level, and productivity.Prepare regular operational and financial reports for management review.Analyze performance data and implement continuous improvement initiatives.Utilize ERP, fleet management systems, and advanced Excel tools for reporting and analysis.<h3>People Management</h3>Lead, supervise, and develop transportation teams including drivers, dispatchers, and operations staff.Ensure effective workforce planning, shift management, and performance evaluation.Promote a culture of accountability, safety, and operational discipline.Coordinate training initiatives related to safety, operational procedures, and compliance.<h3>Compliance, Safety &amp; Governance</h3>Ensure full compliance with local transportation regulations, safety standards, and operational policies.Implement and monitor safety procedures and risk mitigation measures.Coordinate investigations of incidents, accidents, and non-compliance cases.Maintain accurate documentation related to vehicles, drivers, permits, and inspections.<h2>Qualifications &amp; Experience</h2>Bachelor’s degree in Logistics, Transportation, Operations Management, or a related field.Minimum 10–15 years of experience in transportation and logistics operations.Proven experience managing large transportation fleets and outsourced transporters.Strong exposure to heavy transportation operations.Experience in commercial operations, costing, and client interaction.Solid knowledge of fleet management systems, ERP platforms, and KPI reporting.Prior experience within KSA or GCC markets is highly preferred.<h2>Skills &amp; Competencies</h2>Strong leadership and decision-making abilities.Excellent analytical and problem-solving skills.Commercial awareness and cost-control mindset.Ability to manage multiple stakeholders and vendors.High level of operational discipline and attention to detail.Strong communication and negotiation skills.<h2>Role Summary (Internal Use)</h2>This role is not a supervisory or dispatch position. It is a senior transportation leadership role responsible for:Fleet &amp; equipmentPeople &amp; systemsCompliance &amp; safetyClients &amp; revenue support

Transportation & Operations Manager

Bostani

About Bostani Bostani is a premier provider of luxury and semi-custom chocolates, gourmet delicacies, and elegant accessories. We specialise in creating unforgettable experiences, offering comprehensive event planning services for weddings, holidays, anniversaries, and corporate functions. Our commitment to quality and sophistication makes us a leader in the world of fine confectionery and bespoke gifting. Job Overview We are seeking a meticulous and highly organised Real Estate and Contracts Follow-up Coordinator to join our team in Ad Dammam, Saudi Arabia. This is a full-time position, central to supporting our company's growth by managing our portfolio of property leases and commercial agreements. The ideal candidate will be responsible for the entire administrative lifecycle of our contracts, ensuring accuracy, compliance, and timely execution across all our real estate and supplier engagements. You will play a crucial role in maintaining the strong operational foundation that allows our business to flourish. Key Responsibilities - Proactively manage and maintain the company’s portfolio of real estate leases for retail outlets and other properties. - Track critical dates such as lease expirations, renewal deadlines, and rent reviews, providing timely notifications to management. - Serve as a key point of contact for liaising with landlords, property managers, and external legal counsel on lease-related matters. - Oversee the administration of all commercial contracts, including those with suppliers, service providers, and event partners. - Monitor the contract lifecycle from initiation to renewal or termination, ensuring all contractual obligations are met. - Maintain a centralised and organised digital and physical filing system for all legal documents, contracts, and lease agreements. - Assist in the preparation and review of contract drafts, amendments, and related correspondence. - Generate regular status reports for senior management on the real estate and contract portfolio. - Ensure all agreements comply with company policies and local regulations. Qualifications - Proven experience in a similar role such as a Contracts Administrator, Lease Coordinator, or Legal Assistant. - Experience within the retail, hospitality, or real estate sectors is highly advantageous. - Exceptional organisational skills with a keen eye for detail and a high level of accuracy. - Strong understanding of contract and lease administration principles. - Excellent written and verbal communication skills in both English and Arabic. - Proficient in the use of Microsoft Office Suite, particularly Excel and Word. - The ability to work independently, manage competing priorities, and meet tight deadlines. - A degree in Business Administration, Law, Real Estate, or a related field is preferred.

Real Estate and Contracts Follow-up Coordinator

Dubai DET

Minimum Qualifications:<ul><li>University/College Degree in a related field from the US/UK</li><li>LLB or JD equivalent from a recognized international law school</li><li>US/UK qualified preferred</li></ul>&nbsp;Experience:<ul><li>Recent graduate or candidates with less than 3 years of experience may be considered who have strong credentials and law-related internship experience</li></ul>&nbsp;Responsibilities<ul><li>Supporting the Senior Privacy Officer in carrying out their day to day duties. This will include assisting with review of contracts and projects to identify and address data privacy issues, supporting on periodic training and awareness relevant to data protection, supporting on drafting policies and procedures that enforce compliance with legislation, supporting in communications with data subjects, supporting on research to understand and keep up to date on any developments and updates in data privacy laws and regulations (including any regulatory reports or guidance, case laws, international principles, frameworks, guidelines and best practices) that impact DET and its affiliated group entities (collectively, DUBAI DET), assisting with conducting data protection impact assessments (DPIAs) and being the point of contact for DUBAI DET staff and Data Protection Champions on all data privacy matters. To facilitate data protection compliance by providing day to day support to the Senior Privacy Officer and independently handle tasks and functions assigned.</li><li>Supporting in delivering training sessions and programme of awareness-raising to deliver data protection compliance and to foster a data privacy culture for all staff and other relevant stakeholders.</li><li>Supporting the Senior Privacy Officer to identify and evaluate DUBAI DET’s data processing activities.</li><li>Supporting in maintaining records of processing operations.</li><li>Support in providing advice and instructions to staff and Data Protection Champions on how to comply with Data Protection policies and procedures including in relation to Data Protection Impact Assessments (DPIAs), Data Subjects Rights requests etc.</li><li>Support in monitoring of compliance with data protection related procedures, implementing compliance with privacy governance framework related procedures within DUBAI DET.</li><li>Support in conducting personal data mapping exercises including development of related templates within data privacy compliance tools implemented at DUBAI DET.</li><li>Supporting the performance of audits and assisting in determining if alterations are required to procedures or if additional protections to comply with regulations.</li><li>Supporting the Senior Privacy Officer in writing and updating detailed guidance documents on data protection policies and procedures.</li><li>Support in reviewing policies, procedures, processes, guidelines and privacy statements to meet requirements under data protection regulations (including GDPR and any data localization or data transfer requirements)</li><li>Supporting on liaising with other organisations that process data on DUBAI DETs behalf or otherwise are involved in any data sharing with DUBAI DET to ensure compliance with data protection regulations.</li><li>Keeping up to date on updates and changes in law and provide feedback/ recommendations to Senior Privacy Officer on any potential impact on DUBAI DET to ensure compliance thereto.</li><li>Pursuing and maintaining relevant qualifications/certifications (CIPP/E, CIPM and CIPT).</li><li>Preparing and maintaining up to date detailed records, orderly documenting all research, advice, recommendations, correspondences etc. provided in respect any data protection or privacy matters including for the purposes of demonstrating compliance with data protection regulations.</li><li>Support in drafting, negotiating and reviewing commercial agreements that involve the processing of personal data.</li><li>Assist with implementing data protection policies and developing policies, procedures, processes and guidance, including improving operational efficiencies through the use and implementation of privacy management technology and tools.</li><li>Assist with investigations and advise on privacy incidents or privacy related complaints and undertake reporting and remedial actions as necessary.</li><li>Drive implementation of essential elements of the DPIAs, such as the principles of data processing, data subjects’ rights, data protection by design and by default, records of processing activities, security of processing, and notification and communication of personal data breaches.</li><li>Respond to data subjects to inform them about how their personal data is being used and what measures DUBAI DET has put in place to protect their data.</li><li>Report any failure to comply with the GDPR or applicable data protection regulations</li><li>Work with key stakeholders to enhance the process for all privacy impact assessments for greater efficiency and robustness.</li><li>Working with key internal stakeholders in the review of personal data processing projects to ensure compliance with data protection regulations.</li></ul>

Associate Privacy - (National Talent only)

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