contact center rep

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)<ul><li>Five working days (Saturday and Sunday off)</li><li>Uncapped commissions and performance-based bonuses</li><li>Career growth opportunities with promotions every four months based on performance</li><li>Monthly company-sponsored dinners</li><li>Annual picnic and annual grand dinner</li><li>Triannual Rewards</li><li>Health insurance coverage</li></ul>Kickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

ANALTYTICA

Job Title: Call Center Representative Company: Fairways Logistics Location: DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Mon&ndash;Fri)About the RoleFairways Logistics is looking for Call Center Representatives to join our night shift team. As the first point of contact for customers, you&rsquo;ll handle inbound and outbound calls, provide accurate information, resolve issues, and ensure a smooth customer experience. We&rsquo;re seeking confident communicators who can work well under pressure and deliver exceptional service.Key Responsibilities<ul><li>Manage inbound calls and assist customers with inquiries.</li><li>Conduct outbound calls for follow-ups and shipment confirmations.</li><li>Provide clear and accurate details about logistics services.</li><li>Address complaints professionally and escalate when necessary.</li><li>Maintain detailed records of customer interactions in CRM systems.</li><li>Collaborate with sales and dispatch teams for seamless operations.</li><li>Stay up to date on company services and policies.</li></ul>Requirements<ul><li>Previous experience in customer service or call centers (US/Canada market experience is a plus).</li><li>Excellent English communication skills (spoken &amp; written).</li><li>Strong listening, problem-solving, and multitasking abilities.</li><li>Willingness to work full-time night shifts at our DHA Phase 6 office.</li><li>Basic computer literacy and familiarity with CRM tools.</li></ul>Why Join Us?Become part of a dynamic logistics team and play a key role in delivering outstanding customer support. We offer a professional, growth-oriented environment with competitive compensation.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative

Brandix Soft

Job Posting: Call Center Agent (UK Market) Location: Gulberg, Lahore (On-site) Salary: Up to &#8360;75,000 per month Shift: 1:00 PM to 10:00 PM, Monday to FridayAbout Brandix Soft (Pvt.) Ltd. Brandix Soft is a rapidly expanding international digital marketing company. We specialize in delivering expert SEO and digital media marketing campaigns for a global clientele, with a strong focus on the UK and US markets. Join our dynamic team and contribute to our growth in a fast-paced, rewarding environment.Position Overview We are seeking a passionate and results-driven Call Center Agent to engage with the UK market. The ideal candidate will be skilled in outbound sales and dedicated to promoting our international SEO and digital marketing services.Key Responsibilities<ul><li>Conduct outbound calls to prospective clients in the UK market.</li><li>Build and maintain strong client relationships through professional follow-ups.</li><li>Present and promote our suite of SEO and digital marketing services effectively.</li><li>Develop tailored sales strategies to meet individual client needs.</li><li>Manage and update the sales pipeline accurately using our CRM system.</li><li>Track, analyze, and report on key sales metrics to ensure target achievement.</li><li>Analyze market trends and competitor activity to identify new opportunities.</li><li>Consistently meet or exceed individual and team sales targets.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Minimum Matric / O-Level / Intermediate.</li><li>Language: Fluency in spoken English is essential, with strong verbal communication and active listening skills.</li><li>Skills:</li><li>Professional, customer-focused attitude with strong negotiation abilities.</li><li>Capability to manage the full sales cycle, from initial contact to closing.</li><li>Strong multitasking, time management, and a proven target-driven work ethic.</li><li>Experience: Prior experience in outbound sales or cold calling for international SEO/digital marketing campaigns is preferred but not required.</li><li>Fresh graduates with exceptional English skills and strong motivation are highly encouraged to apply.</li><li>We strongly encourage female candidates to apply.</li></ul>We Offer<ul><li>A fixed monthly salary with attractive performance-based bonuses and commissions.</li><li>Comprehensive training and ongoing mentorship.</li><li>Valuable exposure to international clients and high-level campaigns.</li><li>Clear paths for career growth and internal promotion.</li><li>A supportive, inclusive, and collaborative work culture.</li></ul>Job Type: Full-time, Fresher Work Mode: On-site (This is not a remote position)How to Apply Please apply on Indeed with your updated resume or submit your application to:<ul><li>Email: hrsales@brandixsoft.com</li><li>WhatsApp: 0325 5599973</li></ul>Only shortlisted candidates will be contacted.Application Question: Do you confirm this is an on-site position requiring full-time presence during working hours? Experience: International cold calling: 1 year (Required) Language: English (Required)Job Types: Full-time, FresherPay: Up to Rs75,000.00 per monthApplication Question(s):<ul><li>Do you agree that this is an onsite job which requires full-time presence during working hours?</li></ul>Experience:<ul><li>international cold calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Agent (UK)

Brandix Soft (Pvt.) Ltd. is a rapidly expanding digital marketing agency with a strong international presence. We specialize in delivering data-driven solutions&mdash;including SEO, Digital Marketing, Web Development, GMB Optimization, Google Ads Management, and PPC strategies&mdash;to enhance the online visibility and drive measurable growth for our clients in the US and UK markets.We are seeking motivated and confident Call Center Representatives to join our dynamic outbound sales team. This is a full-time, on-site position based in Lahore.Position Overview: As a Call Center Representative, you will serve as the initial point of contact for potential clients in the UK and US markets. Your primary focus will be to initiate outbound calls, effectively communicate the value of our comprehensive digital marketing services, and generate qualified business opportunities.Key Responsibilities:<ul><li>Conduct high-volume outbound sales calls to prospective international clients.</li><li>Clearly present and articulate the benefits of our digital marketing services, including SEO, Digital Marketing, Web Development, GMB, Google Ads Management, and PPC.</li><li>Accurately document and manage all client interactions and information in the company CRM system.</li><li>Consistently meet and exceed individual and team-based sales targets on a daily, weekly, and monthly basis.</li><li>Conduct strategic follow-up calls to nurture leads and successfully close sales.</li><li>Deliver professional and high-quality customer service in all interactions.</li><li>Collaborate effectively with team members and management to achieve collective goals.</li></ul>Qualifications &amp; Requirements:<ul><li>Education: Minimum Matric / O-Levels. A Bachelor's degree is preferred but not required.</li><li>Language: Exceptional spoken and written English communication skills are essential.</li><li>Experience: Prior experience in international outbound sales is a strong advantage. Experience in selling digital marketing services (SEO/Digital Marketing) is highly preferred.</li><li>Fresh graduates with excellent English communication skills are also encouraged to apply.</li><li>Must be results-driven and thrive in a fast-paced, target-oriented environment.</li></ul>We Offer:<ul><li>A fixed base salary with an attractive, performance-based incentive structure.</li><li>Comprehensive training in advanced sales techniques and digital marketing services.</li><li>Clear career progression paths and opportunities for internal promotion.</li><li>A supportive, inclusive, and collaborative team environment.</li></ul>We are dedicated to fostering a diverse workplace and strongly encourage female candidates to apply.Job Details:<ul><li>Shift Timings (Monday - Friday):</li><li>UK Shift: 1:00 PM - 10:00 PM</li><li>US Shift: 6:00 PM - 3:00 AM</li><li>Location: Office No. 402, Al Hafeez Shopping Mall, Main Boulevard Gulberg, Lahore.</li><li>Work Type: This is an on-site position and is not available for remote work.</li></ul>How to Apply: Please apply directly on Indeed with your updated resume.Alternatively, you may submit your application to:<ul><li>Email: hrsales@brandixsoft.com</li><li>WhatsApp: +92 325 5599973</li></ul>Note: Only shortlisted candidates will be contacted for an interview.Job Types: Full-time, FresherPay: Up to Rs75,000.00 per monthExperience:<ul><li>international cold calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Representatives

Human Capital Group

Responsibilities:<ul><li>Answer inbound calls and respond to customer inquiries promptly and professionally.</li><li>Make outbound calls as required (e.g., follow-ups, surveys, appointment reminders).</li><li>Provide product/service information, resolve issues, and escalate complex problems when necessary.</li><li>Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.</li><li>Accurately document all customer interactions in the CRM or ticketing system.</li><li>Meet individual and team performance targets, such as call quality, resolution time, and customer satisfaction.</li><li>Stay up to date on products, services, policies, and procedures.</li></ul>Requirements<ul><li>Proven experience as call center agent</li><li>Familiarity with office machines (e.g. fax, printer etc.)</li><li>Proficient in English and Arabic (oral and written)</li><li>Excellent knowledge of MS Office (especially Excel and Word)</li><li>Strong communication and people skills</li><li>Good organizational and multi-tasking abilities</li><li>Problem-solving skills</li><li>Flexible to work in shifts</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li><li>What is your last / current salary?</li></ul>Experience:<ul><li>Call center within Qatar: 2 years (Required)</li></ul>Language:<ul><li>Arabic and English fluently (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Call Center Agent

Sihamco

<div><h3 class="jobSectionHeader">Job Summary</h3>
We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be the first point of contact for customers, handling inbound calls, addressing inquiries, resolving concerns, and providing accurate information about The Groves&rsquo; services and offerings.
The Groves is a premier destination in Riyadh, specializing in food &amp;amp; beverage, hospitality, and entertainment. We take pride in providing unforgettable experiences to our guests through exceptional service and a welcoming atmosphere.<ul>
<li>Answer incoming calls promptly and professionally.</li>
<li>Address customer inquiries, concerns, and complaints with patience and efficiency.</li>
<li>Provide accurate information regarding The Groves&rsquo; services, events, reservations, and promotions.</li>
<li>Record and update customer information in the system.</li>
<li>Escalate unresolved issues to the appropriate department or supervisor.</li>
<li>Ensure a high level of customer satisfaction and maintain company standards in all interactions.</li>
</ul>Requirements<ul>
<li>Saudi National &ndash; preference will be given to Saudi applicants.</li>
<li>Proficiency in both Arabic and English (spoken and written).</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Prior experience in a call center, hospitality, or customer service role is preferred.</li>
<li>Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage.</li>
</ul>About The Group:
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Benefits
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul>
<li>Competitive salary packages &ndash; aligned with market standards and experience</li>
<li>Visa (1 year temp) &amp; Flights into the country for non-citizens</li>
<li>Accommodation</li>
<li>Transportation Allowance</li>
<li>Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li>
<li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity &ndash; join a team of passionate professionals from around the world</li>
</ul>Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</div>

Call Centre Representative

SIHAMCO

<div>
 
 Job Summary
 
 
 
 We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be the first point of contact for customers, handling inbound calls, addressing inquiries, resolving concerns, and providing accurate information about The Groves' services and offerings.
 
 
 The Groves is a premier destination in Riyadh, specializing in food &amp; beverage, hospitality, and entertainment. We take pride in providing unforgettable experiences to our guests through exceptional service and a welcoming atmosphere.
 
 
 <ul>
 <li>
 Answer incoming calls promptly and professionally
 </li>
 <li>
 Address customer inquiries, concerns, and complaints with patience and efficiency
 </li>
 <li>
 Provide accurate information regarding The Groves' services, events, reservations, and promotions
 </li>
 <li>
 Record and update customer information in the system
 </li>
 <li>
 Escalate unresolved issues to the appropriate department or supervisor
 </li>
 <li>
 Ensure a high level of customer satisfaction and maintain company standards in all interactions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Saudi National - preference will be given to Saudi applicants
 </li>
 <li>
 Proficiency in both Arabic and English (spoken and written)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to remain calm and professional under pressure
 </li>
 <li>
 Prior experience in a call center, hospitality, or customer service role is preferred
 </li>
 <li>
 Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage
 
 
 </li>
 </ul>
 
 About The Group:
 
 
 
 SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
 
 
 At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
 
 
 
 Crafting a Homegrown Legacy
 
 
 
 All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
 
 
 
 Our Signature Brands
 
 
 
 Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
 
 
 Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
 
 
 
 We Are Only Getting Started!
 
 
 
 Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
 
 
 
 People First
 
 
 
 Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
 
 
 
 Benefits
 
 
 
 At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:
 
 
 <ul>
 <li>
 Competitive salary packages - aligned with market standards and experience
 </li>
 <li>
 Visa (1 year temp) &amp; Flights into the country for non-citizens
 </li>
 <li>
 Accommodation
 </li>
 <li>
 Transportation Allowance
 </li>
 <li>
 Career development &amp; Internal promotions - grow with us across departments and seasons
 </li>
 <li>
 Creative &amp; collaborative work culture - built on passion, innovation, and attention to detail
 </li>
 <li>
 Exposure to high-end hospitality &amp; entertainment concepts - gain experience in premium F&amp;B and entertainment
 </li>
 <li>
 Experience working on premium events within The Groves, Riyadh Season
 </li>
 <li>
 Cultural diversity - join a team of passionate professionals from around the world
 
 
 </li>
 </ul>
 Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.
</div>

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