contact center rep

Noble Credit Union

<div><div><div><div>Summary: Under general supervision, provide service to members requesting assistance via phone.
Essential Duties and Responsibilities:
Prepare and process transaction requests for members, including but not limited to: withdrawals, transfers, stop payments, closing accounts, and loan payments.
Respond to all member inquiries and requests/concerns via telephone by resolving the member&rsquo;s needs personally or by referring the member to the appropriate department or individual.
Maintain sufficient knowledge of products and services to assist members with general credit union information related to rates, deposit and loan products, and all other products and services provided by the Credit Union.
Provide prompt, quality, and accurate member service.
Explain, promote, and/or sell products or services that meet the members&rsquo; needs and refers members to appropriate parties.
Update member profile information as requested or when deemed necessary.
Follow credit union policies and procedures to minimize risk of financial loss to the credit union.
Support management with credit union promotions and attaining set goals.
Exercise awareness and implement processes in regard to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
Perform all other related duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
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Qualifications</div></div><div><div>
<div>High school diploma or general education degree (GED). Minimum one year customer service experience and/or training; or equivalent combination of education, experience or training. One year financial institution and/or Call Center experience preferred. Spanish speaking preferred. 

This position allows for hybrid work which typically includes a combination of in-office and remote workdays each week. Hybrid work arrangements are subject to change at any time based on business needs. Employees may be required to report to the office as necessary.</div></div></div></div>

Contact Center Rep I

Boutiqaat

We are seeking dedicated and customer-focused Contact Center Agents to join our team. In this role, you will be the first point of contact for our customers, ensuring timely assistance, resolving inquiries, and providing an exceptional service experience that reflects the Boutiqaat brand.Key Responsibilities<ul><li>Handle incoming and outgoing customer calls, chats, and emails in a professional and courteous manner.</li><li>Resolve customer inquiries related to orders, deliveries, returns, and product information efficiently and accurately.</li><li>Escalate unresolved cases to the appropriate department while maintaining ownership and follow-up.</li><li>Record customer interactions, feedback, and resolutions accurately in the system.</li><li>Maintain up-to-date knowledge of company products, promotions, and policies.</li><li>Contribute to team targets and overall contact center performance metrics.</li></ul>Requirements<ul><li>Bachelor's Degree</li><li>Excellent communication and interpersonal skills in both English and Arabic.</li><li>Strong problem-solving and multitasking abilities.</li><li>Professional phone etiquette and customer-oriented mindset.</li><li>Ability to work flexible shifts, including weekends and holidays.</li></ul>Location HawallyJob Type: Temporary Contract length: 3 monthsApplication Question(s):<ul><li>Can you join immediately?</li><li>Do you a valid residency (minimum 3 months)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Contact Center Agent

MBC GROUP

<div>
 
 
 About Us:
 
 
 
 
 MBC Group is the largest owner and operator of satellite TV and radio networks, VOD, and digital services, based in Diplomatic Quarter, Riyadh. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. In addition, MBC Group owns and operates Shahid: the world&rsquo;s leading Arabic VOD and SVOD streaming platform by MBC GROUP, offering premium content to families, including binge worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box-office; live TV channels in true HD quality
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Handle inbound and outbound customer calls professionally and courteously.
 
 
 Provide accurate information and effective assistance to resolve customer inquiries and issues.
 
 
 Utilize strong communication skills to ensure a positive customer experience.
 
 
 Document customer interactions and maintain detailed records in the system.
 
 
 Collaborate with team members and other departments to address customer needs.
 
 
 Adhere to established policies and procedures for efficient call handling.
 
 
 Stay updated on product and service information to effectively assist customers.
 
 
 Meet performance targets, including call quality and resolution time.
 
 
 Manage the day-to-day operations of the care center, providing gaming expertise and support to users.
 
 
 Oversee and moderate Discord channels for various gaming communities.
 
 
 Combine deep gaming knowledge with community management skills to ensure a positive and engaging experience for care center clients and online #gaming community members.
 
 
 
 
 
 
 Requirements:
 
 
 
 Proven experience as a Contact Center Agent or in a similar role.
 
 
 FLUENT English.
 
 
 Familiarity with call center systems and customer service software.
 
 
 Ability to multitask and prioritize in a fast-paced environment.
 
 
 Exceptional interpersonal and communication skills.
 
 
 Strong problem-solving and decision-making abilities.
 
 
 Flexibility to work in shifts, including evenings and weekends.
 
 
 Passion for gaming with an understanding of online gaming communities.
 
 
 Experience in community management, especially on platforms like Discord, is a plus.
 
 
 
 
 
 
 MM
 
 
</div>

ANALTYTICA

Job Title: Call Center Representative Company: ATU Logistics Location: Near DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday)About the RoleATU Logistics is looking for enthusiastic and customer-oriented Call Center Representatives to join our night shift team. As the first point of contact for our clients, you&rsquo;ll manage both inbound and outbound calls, deliver accurate information, resolve issues, and ensure a seamless customer experience. We&rsquo;re seeking individuals with strong communication skills who can stay composed under pressure and consistently provide professional, high-quality service.Key Responsibilities<ul><li>Handle inbound customer calls and provide assistance with inquiries or support needs.</li><li>Make outbound calls for follow-ups, shipment updates, and confirmations.</li><li>Clearly explain company services and logistics solutions to clients.</li><li>Address customer complaints professionally and escalate issues when necessary.</li><li>Maintain accurate and detailed records of interactions in CRM systems.</li><li>Coordinate with the sales and dispatch departments to ensure smooth operations.</li><li>Stay informed about company updates, policies, and services.</li></ul>Requirements<ul><li>Prior experience in a call center or customer service role (experience with the US/Canada market preferred).</li><li>Excellent English communication skills (both spoken and written).</li><li>Strong listening, multitasking, and problem-solving abilities.</li><li>Proficiency with computers and familiarity with CRM software.</li><li>Availability for full-time night shifts at our Lahore office (near DHA Phase 6).</li></ul>Why Work With UsAt ATU Logistics, your work has a direct impact on customer satisfaction and overall company success. We provide:<ul><li>A professional, friendly, and growth-focused environment.</li><li>Competitive pay and performance-based incentives.</li><li>Career growth opportunities and skill development support.</li></ul>If you&rsquo;re dependable, energetic, and eager to grow in a dynamic logistics company, we&rsquo;d love to have you on our team.Apply now and start your journey with ATU Logistics!Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative

Job Title: Call Center Representative Company: ATU Logistics Location: Near DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday)About the RoleATU Logistics is seeking motivated and customer-focused Call Center Representatives to join our night shift team. As the first point of contact for our clients, you&rsquo;ll handle inbound and outbound calls, provide accurate information, resolve concerns, and ensure a smooth customer experience. We&rsquo;re looking for confident communicators who can remain calm under pressure and deliver professional, high-quality service at all times.Key Responsibilities<ul><li>Manage inbound calls and assist customers with inquiries or support requests.</li><li>Conduct outbound calls for follow-ups, shipment updates, and confirmations.</li><li>Clearly communicate logistics solutions and company services to customers.</li><li>Handle complaints with professionalism and empathy, escalating when necessary.</li><li>Maintain accurate records of customer interactions in CRM systems.</li><li>Coordinate with sales and dispatch teams to ensure efficient operations.</li><li>Stay up to date with company policies, services, and logistics updates.</li></ul>Requirements<ul><li>Prior experience in customer service or call center roles (US/Canada market experience preferred).</li><li>Excellent English communication skills (spoken and written).</li><li>Strong listening, multitasking, and problem-solving abilities.</li><li>Basic computer literacy and familiarity with CRM tools.</li><li>Full-time night shift availability at our office near DHA Phase 6, Lahore.</li></ul>Why Join UsAt ATU Logistics, your role directly contributes to customer satisfaction and business success. We offer a professional and supportive environment, competitive salaries, performance-based incentives, and clear opportunities for career advancement.If you&rsquo;re enthusiastic, dependable, and ready to build a rewarding career in customer support, we&rsquo;d love to hear from you. Apply now and grow with ATU Logistics!Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Experts Communication

Experts Communication is looking for a Call Center Representative to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Apply Now: https://expertscommunication.net/job-application?jt=Call-Center-Representative&amp;p=IndeedContact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months) Monthly company-paid dinners Annual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Brandix Soft

Job Posting: Call Center Agent (UK Market) Location: Gulberg, Lahore (On-site) Salary: Up to &#8360;75,000 per month Shift: 1:00 PM to 10:00 PM, Monday to FridayAbout Brandix Soft (Pvt.) Ltd. Brandix Soft is a rapidly expanding international digital marketing company. We specialize in delivering expert SEO and digital media marketing campaigns for a global clientele, with a strong focus on the UK and US markets. Join our dynamic team and contribute to our growth in a fast-paced, rewarding environment.Position Overview We are seeking a passionate and results-driven Call Center Agent to engage with the UK market. The ideal candidate will be skilled in outbound sales and dedicated to promoting our international SEO and digital marketing services.Key Responsibilities<ul><li>Conduct outbound calls to prospective clients in the UK market.</li><li>Build and maintain strong client relationships through professional follow-ups.</li><li>Present and promote our suite of SEO and digital marketing services effectively.</li><li>Develop tailored sales strategies to meet individual client needs.</li><li>Manage and update the sales pipeline accurately using our CRM system.</li><li>Track, analyze, and report on key sales metrics to ensure target achievement.</li><li>Analyze market trends and competitor activity to identify new opportunities.</li><li>Consistently meet or exceed individual and team sales targets.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Minimum Matric / O-Level / Intermediate.</li><li>Language: Fluency in spoken English is essential, with strong verbal communication and active listening skills.</li><li>Skills:</li><li>Professional, customer-focused attitude with strong negotiation abilities.</li><li>Capability to manage the full sales cycle, from initial contact to closing.</li><li>Strong multitasking, time management, and a proven target-driven work ethic.</li><li>Experience: Prior experience in outbound sales or cold calling for international SEO/digital marketing campaigns is preferred but not required.</li><li>Fresh graduates with exceptional English skills and strong motivation are highly encouraged to apply.</li><li>We strongly encourage female candidates to apply.</li></ul>We Offer<ul><li>A fixed monthly salary with attractive performance-based bonuses and commissions.</li><li>Comprehensive training and ongoing mentorship.</li><li>Valuable exposure to international clients and high-level campaigns.</li><li>Clear paths for career growth and internal promotion.</li><li>A supportive, inclusive, and collaborative work culture.</li></ul>Job Type: Full-time, Fresher Work Mode: On-site (This is not a remote position)How to Apply Please apply on Indeed with your updated resume or submit your application to:<ul><li>Email: hrsales@brandixsoft.com</li><li>WhatsApp: 0325 5599973</li></ul>Only shortlisted candidates will be contacted.Application Question: Do you confirm this is an on-site position requiring full-time presence during working hours? Experience: International cold calling: 1 year (Required) Language: English (Required)Job Types: Full-time, FresherPay: Up to Rs75,000.00 per monthApplication Question(s):<ul><li>Do you agree that this is an onsite job which requires full-time presence during working hours?</li></ul>Experience:<ul><li>international cold calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Agent (UK)

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Call Center Agent (UK)