contact center rep

Central National Bank

<div>Position Description:
Customer Contact Center (Call Center) Representative
<div>Lead. Empower. Build. Invest. Adapt. Thats the Central way. Join us in investing time, attention, and energy into the communities in which we live and serve. Come grow with us as we empower you to find your career within the finance world!</div><div></div><div> 
</div><div>
We are adding a Customer Contact Center (Call Center) Representative to our team. No banking experience required! Many team members successfully transitioned from non-banking roles such as cashiering/retail roles, teaching, CNAs, administrative/office workers, and more! An attention to detail, knack for problem solving, and friendly customer service attitude required. We provide the training and tools for the rest.</div><div></div><div> 
</div><div>Perks
</div><ul><li>Paid leave including vacation, personal, sick</li><li>
Paid holidays</li><li>
Paid volunteer time</li><li>
Health Insurance</li><li>
Dental, vision, cancer, short-term disability, long-term disability, etc.</li><li>
Access to our employee assistance program</li><li>
401K &amp; Generous Match (subject to eligibility requirements)</li></ul><div>
Anticipated Schedule
</div><div>Must be able to work until 7:00 PM and have weekend availability (schedules rotate to include weekend shifts and 7 PM closing shifts). Most weekday shifts average around 8 hours while weekend shifts may vary and are rotating.</div><div></div><div> 
Operating hours:</div><div>
Monday - Friday 8:00 AM 7:00 PM
</div><div>Saturday 8:00 AM 4:00 PM**
</div><div>Sunday 11:00 AM 3:00 PM**
</div><div>**Shift differential provided for weekend hours!</div><div></div><div> 
</div><div>
Day to Day
</div><ul><li>Represent Your Team: As a primary contact for the Customer Contact Center, you assist others through video, phone, and chat messages. You redirect or route calls, escalating bigger issues. You ask questions and actively listen. You know when to recommend bank products and/or services to further fulfill customers needs.</li><li>
Be a Busy Bee: The productive kind. Deposit funds and process mobile deposits. Assist with withdrawals, handle loan payments, transfer money from account to account, and more! No day is alike and thats where you thrive.</li><li>
Balance it Out: An electronic cash drawer that is. You balance your drawer throughout the day and at shifts end. Your accuracy in handling money is essential.</li><li>
Be a Key Contributor: You smash your teams goals all while providing outstanding customer service and ensuring all policy and procedures are followed.</li><li>
Outsmart Fraudsters: You protect our customers by not only identifying their needs but by identifying them first and acting as the banks first line of defense to combat these tricksters. You recognize unusual account activity and are quick on your toes when it occurs.</li><li>
Bring the Positivity: Most importantly, the way you handle any task with a positive attitude and a smile.</li></ul><div></div><div> 
</div><div>About Us
</div><ul><li>A Solid Foundation: Founded in 1884 with one branch, we recently celebrated 140 years in business/banking. We have successfully navigated the Great Depression, Great Recession, and everything in-between.</li><li>
Growth: We now operate and serve 30+ locations throughout Kansas and Nebraska.</li><li>
Values: Being family-owned is in the roots. With each employee, the family tree grows.</li><li>
Investments: It is a tradition to give back to our communities by donating to food banks, seeking volunteer opportunities, and matching funds to various charitable causes (to name a few).</li><li>
Adaption: We expanded our services to offer mortgages, trust/wealth management services, consumer lending, and most recently digital investing.</li><li>
Employee Focus: Our in-person trainings on a variety of banking topics promote knowledge and growth. We also strive to promote from within. We see knowledge as an interest-free earning. Banking jokes are also offered free of charge.</li><li>
Added Fun: Our annual spirit week, company events, and random competitions show we are not your stereotypical bank. Just ask our Fun Committee. Bankers know how to have fun!</li></ul><div>
Next Steps
</div><div>If you are ready to meet your career match, head on over to centralnational.com/careers and complete a quick application. If your qualifications match up, a member of our team will be in touch with you to discuss the next steps.</div><div></div><div> 
</div><div>
Equal Opportunity Employer/Veterans/Disabled</div></div>

Customer Contact (Call Center) Rep

Al Borg Diagnostics

<div>AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.
If you have strong interpersonal skills, enjoy working in a team environment, and have a passion for helping others, we would love to hear from you!<h3 class="jobSectionHeader">
Responsibilities:</h3><ul>
<li>Handle a high volume of inbound calls with professionalism and efficiency.</li>
<li>Provide precise information regarding diagnostic services and assist with appointment scheduling.</li>
<li>Resolve customer issues while following established procedures.</li>
<li>Document customer interactions accurately in our system.</li>
<li>Collaborate with team members to improve service quality and share knowledge.</li>
<li>Follow scripts and guidelines to ensure consistent communication.</li>
<li>Meet or exceed individual and team performance targets.</li>
<li>Maintain updated knowledge of our services, products, and industry trends.</li>
</ul>Requirements<ul>
<li>Previous experience in a call center or customer service role is an advantage.</li>
<li>Strong verbal and written communication skills.</li>
<li>Exceptional problem-solving abilities and attention to detail.</li>
<li>Able to multitask and prioritize responsibilities in a fast-paced environment.</li>
<li>Comfortable using various software applications and CRM systems.</li>
<li>Fluency in both English and Arabic is preferred.</li>
<li>Positive attitude and a commitment to excellent customer service.</li>
<li>Flexibility to work in various shifts, including nights and weekends.</li></ul></div>

Call Center Agent

ANALTYTICA

Job Title: Call Center Representative Company: Fairways Logistics Location: DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AMAbout the Role:Fairways Logistics is hiring Call Center Representatives for our night shift operations. You'll be the first point of contact for customers, handling inbound and outbound calls related to logistics. We&rsquo;re looking for confident communicators who can resolve issues efficiently and deliver excellent service.Responsibilities:<ul><li>Handle incoming calls and assist with customer inquiries</li><li>Make outbound calls for follow-ups and shipment confirmations</li><li>Provide accurate info on logistics and services</li><li>Address complaints professionally and escalate when needed</li><li>Keep detailed records of customer interactions</li><li>Coordinate with sales and dispatch teams for smooth operations</li><li>Stay updated on company policies and services</li></ul>Requirements:<ul><li>Prior experience in customer service or call centers (US/Canada clients is a plus)</li><li>Excellent spoken and written English communication</li><li>Strong listening and problem-solving skills</li><li>Comfortable with night shifts at our DHA Phase 6 office</li><li>Basic computer knowledge and familiarity with CRM tools</li></ul>Join our team and play a key role in delivering top-tier logistics support.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

Boutiqaat

<div>
 
 
 Kickstart Your Career with Us &ndash; Contact Center Internship
 
 
 
 
 
 
 Do you thrive on solving problems and creating positive experiences for people?
 
 
 If yes &mdash; then this internship is your chance to shine!
 
 
 
 
 
 We&rsquo;re on the lookout for passionate, ambitious interns to join our Contact Center Team. This is more than just answering calls &mdash; it&rsquo;s about being the voice of our brand, building trust with customers, and learning the true art of communication.
 
 
 What You&rsquo;ll Gain:
 
 
 &bull; Real-world experience in customer engagement and service excellence.
 
 
 &bull; Training in professional communication, problem-solving, and digital systems.
 
 
 &bull; Mentorship from experienced professionals who want you to grow.
 
 
 Who We&rsquo;re Looking For:
 
 
 &bull; Fresh graduates are eager to explore customer service.
 
 
 &bull; Strong communication skills (Arabic &amp; English preferred).
 
 
 &bull; Positive attitude, adaptability, and eagerness to learn.
 
 
 
 
 
 Location: [Kuwait, Hawalli]
 
 
 Internship Duration: [ 3 Months]
 
 
 Future Opportunities: Top performers may be considered for full-time roles!
 
 
 
 
 
 If you&rsquo;re ready to learn, grow, and be part of a team that makes every customer feel heard and valued, we want to meet you.
 
 
 
 
 
 Apply now and turn conversations into career opportunities!
 
</div>

Contact Center Agent

Experts Communication is looking for a Call Center Representative to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Apply Now: https://expertscommunication.net/job-application?jt=Call-Center-Representative&amp;p=IndeedContact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months) Monthly company-paid dinners Annual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Half Price Packaging PVT Ltd

Position: Call Center Representative Location: Gulberg 3, Lahore (Night Shift &ndash; US Campaign)About the RoleWe are hiring Call Center Representatives to join our team for international (US-based) campaigns. The ideal candidate should have excellent English communication skills, a customer-focused attitude, and the ability to handle calls confidently.Key Responsibilities<ul><li>Handle inbound and outbound calls professionally.</li><li>Provide information about products/services and resolve customer queries.</li><li>Maintain customer records and update CRM systems.</li><li>Achieve daily/weekly/monthly sales or support targets.</li><li>Deliver excellent customer service and build client relationships.</li></ul>Requirements<ul><li>Good English communication (verbal &amp; written).</li><li>Call center experience preferred (freshers may also apply).</li><li>Ability to work in night shift (US timings).</li><li>Target-oriented, confident, and team player.</li></ul>Perks &amp; Benefits<ul><li>Competitive basic salary + incentives.</li><li>Professional growth opportunities.</li><li>Friendly work environment.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

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