contact center rep

Al Borg Diagnostics

<div>AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.
If you have strong interpersonal skills, enjoy working in a team environment, and have a passion for helping others, we would love to hear from you!<h3 class="jobSectionHeader">
Responsibilities:</h3><ul>
<li>Handle a high volume of inbound calls with professionalism and efficiency.</li>
<li>Provide precise information regarding diagnostic services and assist with appointment scheduling.</li>
<li>Resolve customer issues while following established procedures.</li>
<li>Document customer interactions accurately in our system.</li>
<li>Collaborate with team members to improve service quality and share knowledge.</li>
<li>Follow scripts and guidelines to ensure consistent communication.</li>
<li>Meet or exceed individual and team performance targets.</li>
<li>Maintain updated knowledge of our services, products, and industry trends.</li>
</ul>Requirements<ul>
<li>Previous experience in a call center or customer service role is an advantage.</li>
<li>Strong verbal and written communication skills.</li>
<li>Exceptional problem-solving abilities and attention to detail.</li>
<li>Able to multitask and prioritize responsibilities in a fast-paced environment.</li>
<li>Comfortable using various software applications and CRM systems.</li>
<li>Fluency in both English and Arabic is preferred.</li>
<li>Positive attitude and a commitment to excellent customer service.</li>
<li>Flexibility to work in various shifts, including nights and weekends.</li></ul></div>

Call Center Agent

ANALTYTICA

Job Title: Call Center Representative Company: Fairways Logistics Location: DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AMAbout the Role:Fairways Logistics is hiring Call Center Representatives for our night shift operations. You'll be the first point of contact for customers, handling inbound and outbound calls related to logistics. We&rsquo;re looking for confident communicators who can resolve issues efficiently and deliver excellent service.Responsibilities:<ul><li>Handle incoming calls and assist with customer inquiries</li><li>Make outbound calls for follow-ups and shipment confirmations</li><li>Provide accurate info on logistics and services</li><li>Address complaints professionally and escalate when needed</li><li>Keep detailed records of customer interactions</li><li>Coordinate with sales and dispatch teams for smooth operations</li><li>Stay updated on company policies and services</li></ul>Requirements:<ul><li>Prior experience in customer service or call centers (US/Canada clients is a plus)</li><li>Excellent spoken and written English communication</li><li>Strong listening and problem-solving skills</li><li>Comfortable with night shifts at our DHA Phase 6 office</li><li>Basic computer knowledge and familiarity with CRM tools</li></ul>Join our team and play a key role in delivering top-tier logistics support.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative

Boutiqaat

<div>
 
 
 Kickstart Your Career with Us &ndash; Contact Center Internship
 
 
 
 
 
 
 Do you thrive on solving problems and creating positive experiences for people?
 
 
 If yes &mdash; then this internship is your chance to shine!
 
 
 
 
 
 We&rsquo;re on the lookout for passionate, ambitious interns to join our Contact Center Team. This is more than just answering calls &mdash; it&rsquo;s about being the voice of our brand, building trust with customers, and learning the true art of communication.
 
 
 What You&rsquo;ll Gain:
 
 
 &bull; Real-world experience in customer engagement and service excellence.
 
 
 &bull; Training in professional communication, problem-solving, and digital systems.
 
 
 &bull; Mentorship from experienced professionals who want you to grow.
 
 
 Who We&rsquo;re Looking For:
 
 
 &bull; Fresh graduates are eager to explore customer service.
 
 
 &bull; Strong communication skills (Arabic &amp; English preferred).
 
 
 &bull; Positive attitude, adaptability, and eagerness to learn.
 
 
 
 
 
 Location: [Kuwait, Hawalli]
 
 
 Internship Duration: [ 3 Months]
 
 
 Future Opportunities: Top performers may be considered for full-time roles!
 
 
 
 
 
 If you&rsquo;re ready to learn, grow, and be part of a team that makes every customer feel heard and valued, we want to meet you.
 
 
 
 
 
 Apply now and turn conversations into career opportunities!
 
</div>

Contact Center Agent

Experts Communication

Experts Communication is looking for a Call Center Representative to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Apply Now: https://expertscommunication.net/job-application?jt=Call-Center-Representative&amp;p=IndeedContact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months) Monthly company-paid dinners Annual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Half Price Packaging PVT Ltd

Position: Call Center Representative Location: Gulberg 3, Lahore (Night Shift &ndash; US Campaign)About the RoleWe are hiring Call Center Representatives to join our team for international (US-based) campaigns. The ideal candidate should have excellent English communication skills, a customer-focused attitude, and the ability to handle calls confidently.Key Responsibilities<ul><li>Handle inbound and outbound calls professionally.</li><li>Provide information about products/services and resolve customer queries.</li><li>Maintain customer records and update CRM systems.</li><li>Achieve daily/weekly/monthly sales or support targets.</li><li>Deliver excellent customer service and build client relationships.</li></ul>Requirements<ul><li>Good English communication (verbal &amp; written).</li><li>Call center experience preferred (freshers may also apply).</li><li>Ability to work in night shift (US timings).</li><li>Target-oriented, confident, and team player.</li></ul>Perks &amp; Benefits<ul><li>Competitive basic salary + incentives.</li><li>Professional growth opportunities.</li><li>Friendly work environment.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

BRIGHT SOLUTIONS

About the RoleWe are seeking professional and driven Call Center Representatives to join our team in Karachi. The role involves engaging with potential clients through phone calls, emails, and text communication, with a focus on building relationships and generating qualified leads.Key Responsibilities<ul><li>Conduct outbound calls and follow-ups with prospective clients</li><li>Communicate effectively via phone, email, and text to promote services</li><li>Generate and manage leads in a structured database</li><li>Work towards individual and team performance targets</li></ul>Requirements<ul><li>Strong English communication skills (verbal &amp; written)</li><li>Confident, professional, and results-oriented approach</li><li>Prior call center or sales experience preferred</li><li>Basic computer proficiency (MS Office, CRM, Email)</li></ul>What We Offer<ul><li>Competitive salary with performance incentives</li><li>Structured training and career development opportunities</li><li>A professional, supportive, and growth-oriented work environment</li></ul>Job Types: Full-time, FresherWork Location: In person

Vistas Global

<div>Job Description:
We are looking for a Call Center Representative to provide professional customer support and ensure a positive client experience. The role involves handling inquiries, complaints, and service requests across multiple channels.
Key Responsibilities
<ul><li>Respond to customer inquiries, complaints, and feedback via phone, email, chat, and other channels.</li>
<li>Process orders, returns, and exchanges accurately.</li>
<li>Escalate complex issues to the appropriate teams when necessary.</li>
<li>Maintain accurate records using CRM software.</li>
<li>Ensure compliance with company policies, data security, and confidentiality standards.</li>
</ul>
Skills
<ul><li>Excellent communication and interpersonal skills.</li>
<li>Strong bilingual proficiency in Arabic &amp; English.</li>
<li>Ability to manage stressful situations with professionalism.</li>
<li>Competent in CRM software and Microsoft Office.</li>
<li>Strong attention to detail and problem-solving skills.</li>
</ul>
Qualifications
<ul><li>High school diploma or equivalent (relevant certifications in Customer Service, Call Center Operations, or Communication Skills are a plus).</li>
<li>2&ndash;3 years of customer service experience, preferably in transportation or a similar sector.</li>
<li>This is a contract position based in Qatar.</li>
</ul>
Job ID: 27082506-114VG</div>

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