customer service representative Jobs in Lahore Pakistan

customer service representative

customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer services representative Jobs in Lahore Pakistan

customer services representative

call center agent Jobs in Lahore Pakistan

call center agent

contact center representative

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

Brandix Soft

Company Overview Brandix Soft (Pvt.) Ltd. is a rapidly expanding digital marketing agency with a strong international presence. We specialize in delivering a comprehensive suite of data-driven solutions&mdash;including SEO, Digital Marketing, Web Development, GMB Optimization, and PPC strategies&mdash;to enhance online visibility and drive measurable growth for our clients in the competitive US and UK markets.Position Overview We are seeking motivated and results-driven Call Center Representatives to join our dynamic team. In this role, you will be the vital first point of contact for potential clients, responsible for initiating outbound calls, generating qualified leads, and driving new business growth. This is a full-time, on-site position based in our Lahore office.Key Responsibilities<ul><li>Execute a high volume of outbound calls to prospective clients in the US and UK markets.</li><li>Clearly articulate the value proposition of our digital marketing services, effectively tailoring the pitch to address specific client needs.</li><li>Identify, qualify, and cultivate new sales opportunities to build a robust pipeline.</li><li>Accurately log and manage all client interactions, details, and sales activities in the company CRM.</li><li>Conduct strategic follow-ups to nurture leads, overcome objections, and move prospects through the sales cycle.</li><li>Consistently meet and exceed individual and team-based sales targets (daily, weekly, monthly).</li><li>Maintain a professional and client-focused demeanor in all interactions.</li><li>Collaborate effectively with team members and managers to achieve collective goals.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Minimum Matric / O-Levels. A Bachelor's degree is preferred but not required.</li><li>Language Skills: Exceptional verbal and written English communication skills, with a clear and professional telephone manner.</li><li>Experience: Prior experience in international outbound sales or a call center environment is a strong advantage. Experience selling digital marketing services (e.g., SEO, PPC) is highly preferred.</li><li>Attributes:</li><li>Results-driven with a proven ability to thrive in a target-oriented environment.</li><li>Strong interpersonal and persuasion skills.</li><li>Resilient and adaptable in a fast-paced setting.</li><li>Fresh graduates with excellent communication skills and a strong desire to succeed in sales are encouraged to apply.</li></ul>What We Offer<ul><li>Competitive Compensation: A fixed base salary complemented by an attractive, performance-based incentive structure.</li><li>Professional Development: Comprehensive training in advanced sales techniques and our digital marketing service portfolio.</li><li>Career Growth: Clear paths for career progression and opportunities for internal promotion based on performance.</li><li>Work Environment: A supportive, inclusive, and collaborative team culture.</li><li>We are dedicated to fostering a diverse and equitable workplace and welcome applications from all qualified candidates.</li></ul>Job Details<ul><li>Location: Office No. 402, Al Hafeez Shopping Mall, Main Boulevard Gulberg, Lahore.</li><li>Shift Timings (Monday - Friday):</li><li>UK Market Shift: 2:00 PM to 11:00 PM</li><li>US Market Shift: 7:00 PM to 4:00 AM</li><li>Work Type: Full-time, on-site. This position is not available for remote work.</li></ul>How to Apply Please submit your updated resume via Indeed.Alternatively, you may send your application directly to:<ul><li>Email: hrsales@brandixsoft.com</li><li>WhatsApp: +92 325 5599973</li></ul>Job Types: Full-time, FresherPay: Up to Rs70,000.00 per monthExperience:<ul><li>international cold calling: 1 year (Required)</li></ul>Language:<ul><li>english fluenlty? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In personApplication Deadline: 07/12/2025

Call Center Representatives

StretchLab Riverstone, Sugar Land

We are seeking a Telesales Call Center Agent to support our USA customer base.Candidates must have experience in call center operations and possess excellent English communication skillsResponsibilities:<ul><li>Handle inbound and outbound calls to customers and clients - for Sales and customer Support</li><li>Strong communication skills and the ability to engage effectively with customers.</li><li>Positive attitude and exceptional customer service</li><li>Answer incoming calls, emails, and inquiries and provide information to customers &amp; leads</li><li>Achieve Sales targets and contribute to the overall success of the sales team</li><li>20 % cold calling</li></ul>Requirements:<ul><li>Good command of the English language - Essential for the role</li><li>Must have intermediate/A-levels certificate or bachelor&rsquo;s degree</li><li>Positive attitude and reliable</li></ul>Package: Base Salary + Fuel + CommissionsOffice Location - Lake CityTiming: 8:00 pm to 5:00 am - 1 hour break in betweenThis job is best suitable for applicants with 1-3 years of call center experience with international clients.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Ferozepur Road: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you available to work US working hours (Night Shift in Pakistan)</li></ul>Experience:<ul><li>International Call Center: 1 year (Required)</li><li>Cold Calling : 1 year (Required)</li></ul>Language:<ul><li>Professional Level English (Required)</li></ul>Work Location: In personExpected Start Date: 01/12/2025

Call Center Representative

Data Traders

We are doing Crosssales to all providers At&amp;t Spectrum Earthlink etc.People having experience in Call Center for Cross Sale are encourage to apply.handling both incoming and outgoing customer calls to provide support, answer questions, and resolve issuesExperience and students who are good in english can also apply.Job Types: Full-time, Part-time,Pay: Rs50,000.00 - Rs70,000 per month<ul><li>Handle customer inquiries: Answer incoming calls to provide information, support, and solutions to customer questions and problems.</li><li>Resolve complaints: Listen to customer concerns and complaints, de-escalate tense situations, and work to find satisfactory resolutions.</li><li>Process transactions: Take orders, process payments, and handle other account-related requests.</li><li>Provide product and service information: Educate customers about products, features, and terms, and help them with purchases.</li><li>Troubleshoot issues: Help customers resolve problems with products or services.</li><li>Document interactions: Accurately record all customer interactions, issues, and resolutions in a customer relationship management (CRM) system.</li></ul>Job Types: Full-time, Part-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Agent

DS Marketing Agency

Location: Gulberg-III, Lahore (On-site) Shift: Night Shift (US Campaign) Days: Monday&ndash;Friday | Saturday &amp; Sunday Off Salary: Performance-based &mdash; Earn up to 200K+ / monthJob DescriptionWe are looking for an experienced and target-driven Sales Agent for SEO &amp; Google Business Profile (GMB) Services. The candidate must have proven experience in selling SEO / GMB services to international clients, preferably USA-based markets.Key Responsibilities<ul><li>Generate leads and close sales for SEO &amp; GMB services</li><li>Build &amp; maintain strong client relationships</li><li>Present service benefits and pricing confidently</li><li>Achieve monthly sales targets and KPIs</li><li>Maintain CRM and follow-up pipeline</li></ul>Required Skills &amp; Experience<ul><li>Must have SEO / GMB sales experience</li><li>Excellent English communication (Voice + Chat)</li><li>Strong negotiation &amp; closing skills</li><li>Confidence in US-based B2B sales</li><li>Ability to work in night shift</li></ul>Benefits<ul><li>High commission structure (earn 200K+)</li><li>Weekend off (Sat &amp; Sun)</li><li>Professional work environment</li><li>Growth &amp; leadership opportunities</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Agent (SEO)

WSL Consultants

Job Summary:We are seeking dedicated and enthusiastic Customer Support Agent (Male/Female) to join our customer service team. The successful candidates will be responsible for handling inbound and outbound calls, addressing customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction.You will serve as the first point of contact for our customers, representing the company with professionalism, empathy, and efficiency.Key Responsibilities:<ul><li>Answer incoming calls and respond to customer inquiries promptly and professionally.</li><li>Make outbound calls to follow up with customers or promote products/services as required.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Handle and resolve customer complaints with patience and a positive attitude.</li><li>Record customer information, transactions, and feedback in the system accurately.</li></ul>Qualifications:<ul><li>16 Years of education of education in any field.</li><li>Proven experience as a Call Center Agent, Customer Service Representative, or similar role (preferred).</li><li>Excellent communication and listening skills (verbal and written).</li><li>Ability to work in a fast-paced environment and handle pressure effectively.</li></ul>Preferred Skills:<ul><li>Language Urdu is must English is optional.</li><li>Positive, energetic, and customer-oriented attitude.</li><li>Strong teamwork and interpersonal skills.</li></ul>Benefits:<ul><li>Monthly Salary 40,000 PKR.</li><li>Paid training and professional development opportunities.</li><li>Opportunities for career growth within the company.</li></ul>How to Apply : ( Kindly Share your resume with mentioned post on This Number 03092228189 )Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative

BB Holdings

Customer Experience Representative Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Experience Representative to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Experience Representative you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/call center environment is a plus.</li><li>Age Limit: Under 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Perks &amp; Benefits<ul><li>Monday to Friday schedule</li><li>Weekends off</li><li>No rotational shifts or offs</li><li>Lunch on the house! (Enjoy delicious Desi, Chinese, Continental, and Fast Food options)</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position. Commute: Applicants must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Experience Representative

Explore 379+ Contact center representative in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.