contact center representative

ANALTYTICA

Job Title: Call Center Representative Location: Kuwait Experience: Minimum 2 years Gulf experience (Kuwait mandatory) Job Description (English)We are looking for a Call Center Representative to handle inbound and outbound calls, assist customers, and provide accurate information with a high level of professionalism.Key Responsibilities:<ul><li>Handle incoming and outgoing customer calls efficiently</li><li>Respond to customer inquiries and resolve complaints professionally</li><li>Maintain accurate records using CRM software</li><li>Update and manage customer data using Excel</li><li>Follow company policies and call center procedures</li><li>Achieve service quality and performance targets</li></ul>Requirements:<ul><li>Minimum 2 years of Gulf experience, must be in Kuwait</li><li>Fluent in Arabic and English (spoken and written)</li><li>Strong communication and interpersonal skills</li><li>Good working knowledge of Excel and CRM software</li><li>Visa 18 (Transferable)</li><li>Age below 35 years</li><li>Ability to join immediately</li></ul>المسمى الوظيفي: موظف / موظفة مركز اتصالالموقع: دولة الكويتالخبرة: سنتان على الأقل في دول الخليج (خبرة الكويت شرط أساسي)الوصف الوظيفي (Arabic)نبحث عن موظف مركز اتصال للتعامل مع المكالمات الواردة والصادرة، وتقديم خدمة عملاء متميزة باحترافية عالية.المهام الوظيفية:<ul><li>الرد على مكالمات العملاء الواردة وإجراء المكالمات الصادرة</li><li>التعامل مع استفسارات وشكاوى العملاء بشكل مهني</li><li>تسجيل وتحديث بيانات العملاء عبر نظام CRM</li><li>استخدام برنامج Excel لإدارة البيانات والتقارير</li><li>الالتزام بسياسات وإجراءات مركز الاتصال</li><li>تحقيق أهداف الأداء وجودة الخدمة</li></ul>الشروط والمتطلبات:<ul><li>خبرة لا تقل عن سنتين في دول الخليج (يشترط خبرة داخل الكويت)</li><li>إجادة تامة للغتين العربية والإنجليزية تحدثًا وكتابةً</li><li>مهارات تواصل ممتازة</li><li>معرفة جيدة ببرامج Excel وأنظمة CRM</li><li>إقامة مادة 18 قابلة للتحويل</li><li>العمر أقل من 35 سنة</li><li>الاستعداد للالتحاق بالعمل فورًا</li></ul>Job Type: Full-timePay: KD300.000 - KD350.000 per month

Call Center Representative

DS Marketing Agency

Customer Service RepresentativeDigi Sparo | Full-Time | Night &amp; Evening ShiftDigi Sparo is looking for confident and fluent English-speaking Customer Service Representatives to be part of our dynamic team. If you love talking to people and solving problems this is your opportunity!Job Details Location: Lahore, Pakistan Job Type: Full-Time\Onsite Shift: Night Shift / Evening Shift Salary: PKR 35,000 &ndash; 75,000 per month Hiring: ImmediateResponsibilities * Handle customer calls with professionalism and confidence Communicate fluently in English with international clients Resolve customer queries, complaints, and requests Maintain accurate records in the system Meet daily performance and quality targets Provide exceptional customer experience on every callRequirements<ul><li>Fluent in English (spoken &amp; written) mandatory</li></ul>Excellent communication and interpersonal skills Minimum Intermediate / Bachelor's degree Basic computer knowledge Ability to work night/evening shifts Fresh candidates welcome training provided Prior call center experience is a plusJob Type: Full-timePay: Rs40.00 - Rs75.00 per monthWork Location: In person

Stone Mountain Park

<div><div>The Call Center Representative answers general Stone Mountain Park inquiries, makes reservations for Campground and Hotels, communicates information via telephone and email and assists with other Guest Services duties to include but not limited to selling various Stone Mountain Park tickets and Mountain Memberships.</div>
<div></div><div>ESSENTIAL DUTIES AND RESPONSIBILITIES</div>
<div>Additional duties may be assigned. Management retains the discretion to change or add to the duties of this position at any time.</div>
<ul><li>Answer general information line for the park and direct callers to appropriate department</li>
<li>Provide accurate answers to frequently asked questions</li>
<li>Perform Gateway ticketing system functions related to ticket sales, park membership sales, and provides information regarding availability and capacity</li>
<li>Handles guest inquiries regarding ticket information, membership information, making reservations, updating reservations, and all ticketing sales</li>
<li>Assists guest with online purchases including tickets, hotel, golf and campground reservations</li>
<li>Provides information to explain ticket prices, attractions schedules, and park special events</li>
<li>Treat guests with friendliness and respect all, with an enthusiastic spirit.</li>
<li>Provides guests with information regarding recreational activities at the Park to include but not limited to fishing, hiking and picnicking</li>
<li>Provide guests with directions to the Park, attractions, food and merchandise venues, offices, and special events</li>
<li>Communicate correct product information to guests regarding coupons and special offers</li>
<li>Responsible for reviewing the Daily Adventure Plan (D.A.P.) for special events and Park operation information, schedules, and locations to ensure that accurate information is provided to guests</li>
<li>Other administrative projects and duties as assigned</li>
<li>All other duties as assigned</li>
</ul><div>SKILLS &amp; QUALIFICATIONS</div>
<div>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</div>
<ul><li>Must be 18 years old or older</li>
<li>Must be able to work weekends, nights, and holidays as necessary</li>
<li>Must be able to read, write, and speak the English language</li>
<li>Must be able to maintain a good working relationship with coworkers</li>
<li>Must have excellent communication skills</li>
<li>Must be detail oriented and able to follow written and oral instructions</li>
<li>Must be able to perform multiple tasks at once</li>
<li>Must be able to understand a personal computer&rsquo;s basic functions and be able to operate it</li>
<li>Must be able to take direction from others in a fast paced environment</li>
<li>Must be able to work independently and as part of a team</li>
</ul><div>EDUCATION and/or EXPERIENCE</div>
<ul><li>High school diploma or equivalent preferred</li>
<li>At least one year related customer service experience and/or training</li>
<li>Previous sales experience preferred</li>
<li>Bilingual is preferred but not required</li>
</ul><div>PHYSICAL DEMANDS</div>
<div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div>While performing the duties of this job, the employee is regularly required to:</div>
<ul><li>Sit</li>
<li>Use hands to finger, handle, or feel</li>
<li>Reach with hands and arms</li>
<li>Frequently required talk and hear</li>
<li>Occasionally required to stand, climb or balance, stoop, kneel, crouch, or crawl</li>
<li>Occasionally lift and/or move up to 25 pounds.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</li>
<li>Must be able to take directional cues directly and indirectly</li>
</ul><div>WORK ENVIRONMENT</div>
<div>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<ul><li>While performing the duties of this job the employee is occasionally exposed to outside weather conditions.</li>
<li>The noise level in the work environment is usually quiet to moderate.</li>
</ul><div>Employment at Stone Mountain Park is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Stone Mountain Park employees are subject to preemployment, post injury, post accident, reasonable suspicion and random testing for illegal drug usage. Management retains the discretion to change or add to the duties of this position at any time.</div></div>

Call Center Representative I

Padra Medical center

Job Title: Call Center Agent (Arabic / English / Urdu)Company: Padra Medical CenterJob Summary: Padra Medical Center is seeking a professional, patient-focused Call Center Agent who is fluent in Arabic, English, and Urdu. The ideal candidate will be responsible for managing patient inquiries, scheduling appointments, and providing accurate information about medical services while ensuring an excellent patient experience at all times.Key Responsibilities<ul><li>Handle inbound and outbound calls related to appointments, treatments, and general inquiries.</li><li>Schedule, confirm, reschedule, and cancel patient appointments efficiently.</li><li>Provide accurate information regarding doctors, departments, and medical services.</li><li>Follow up with patients for appointment reminders and feedback.</li><li>Coordinate with doctors and clinic staff concerning patient schedules.</li><li>Maintain and update patient records in the CRM / HIS system.</li><li>Address patient concerns professionally and escalate issues when necessary.</li><li>Ensure strict confidentiality of patient information at all times.</li></ul>Requirements<ul><li>Fluency in Arabic, English, and Urdu (Mandatory).</li><li>Minimum 1&ndash;2 years of call center experience, preferably within the healthcare sector.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle patients with empathy and professionalism.</li><li>Basic computer knowledge and familiarity with CRM/HIS systems is an advantage.</li></ul>Job Type: Full-time

Call Centre Agent

NEW CITY HEALTH TRAVEL AGENCY

Portekizce Bilen Call Center PersoneliNew City Clinic &ndash; İstanbulSağlık turizmi alanında faaliyet g&ouml;steren, yetkili ve kurumsal bir kuruluş olan New City Clinic, Portekizce bilen call center personeli aramaktadır.G&ouml;rev Tanımı:<ul><li>Yurt dışından gelen hastalarla telefon ve WhatsApp &uuml;zerinden iletişim kurmak</li><li>Estetik cerrahi ve medikal işlemler hakkında bilgi vermek</li><li>Gelen talepleri takip etmek ve randevu organizasyonu yapmak</li><li>Hasta s&uuml;recini baştan sona profesyonel şekilde y&ouml;netmek</li><li>Satış ve d&ouml;n&uuml;ş&uuml;m odaklı &ccedil;alışmak</li></ul>✅ Aranan Nitelikler:<ul><li>İleri seviyede Portekizce (zorunlu)</li><li>Tercihen call center veya satış deneyimi</li><li>İletişim becerisi g&uuml;&ccedil;l&uuml;</li><li>Hedef ve prim sistemi ile &ccedil;alışabilecek</li><li>Temel bilgisayar kullanımı bilgisi</li></ul>Sunulan İmkanlar:<ul><li>Maaş + y&uuml;ksek prim sistemi</li><li>Uluslararası hasta portf&ouml;y&uuml;</li><li>Kurumsal ve profesyonel &ccedil;alışma ortamı</li><li>Kariyer gelişim fırsatı</li></ul>&Ccedil;alışma Yeri: İstanbul, T&uuml;rkiye İletişim: +90 552 859 50 34Portekizce konuşan hastalarla iletişim kurabilecek, satış ve hasta danışmanlığı alanında kariyer yapmak isteyen adayların başvurularını bekliyoruz.İş T&uuml;r&uuml;: Tam zamanlıMaaş: aylık 40.000,00TRY veya &uuml;zeriWork Location: İş yeri

CALL CENTER PORTEKİZCE BİLEN

Nopex Services

Job Title: Call Center Agent (International &ndash; US Campaign)Location: Peco Road, Lahore (Onsite)Shift: Night Shift (6:00 PM &ndash; 3:00 AM)Sector: US Pre-Construction &amp; Design SupportPosition OverviewWe are hiring Call Center Agents who can communicate confidently with US clients over the phone and introduce our company&rsquo;s services. The role involves outbound calling, prospect engagement, and lead generation to support the sales and closing team.Responsibilities<ul><li>Make outbound cold calls to the US region</li><li>Clearly explain and promote company services</li><li>Identify and qualify potential clients</li><li>Build and maintain a pipeline of interested prospects</li><li>Update and manage customer information in the database</li><li>Meet daily and weekly calling and lead generation targets</li></ul>Qualifications &amp; Skills<ul><li>Strong verbal communication skills in English</li><li>Prior experience in call centers or outbound sales is preferred</li><li>Ability to work in night shifts</li><li>Punctual, target-driven, and self-motivated</li></ul>What We Offer<ul><li>Competitive salary + commission structure</li><li>Daily meal</li><li>Paid leaves</li><li>Leave encashment</li><li>Probationary increment</li><li>Annual increment</li><li>Provident fund</li><li>Medical health insurance</li><li>Career growth opportunities within the call center and sales team</li><li>Exposure to international (US) clients</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Call Center Agent (International – US Campaign)

Half Price Packaging PVT Ltd

About Us: Digi Sparo is a digital marketing company offering Google Business Profile, SEO, SMM, Website, and Graphic Design services to US-based clients.Job Description: We are hiring Call Center Agents (Freshers &amp; Experienced) for our US-based sales campaign. The role is to call international clients, explain services, and close sales.Responsibilities:<ul><li>Make outbound calls to US clients</li><li>Promote digital marketing services (GMB, SEO, SMM, Websites)</li><li>Maintain client relationships</li><li>Achieve monthly targets</li></ul>Requirements:<ul><li>Freshers &amp; experienced both can apply</li><li>Good English communication skills</li><li>Willing to work night shift</li><li>Sales-driven mindset</li></ul>Benefits:<ul><li>Fixed salary + performance commission</li><li>Career growth &amp; promotion opportunities</li><li>Paid training for freshers</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Agent

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Call Center Representative

Call Center Representative

Call Center Representative I

Call Centre Agent

CALL CENTER PORTEKİZCE BİLEN

Call Center Agent (International – US Campaign)

Call Center Agent