contact center representative

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)<ul><li>Five working days (Saturday and Sunday off)</li><li>Uncapped commissions and performance-based bonuses</li><li>Career growth opportunities with promotions every four months based on performance</li><li>Monthly company-sponsored dinners</li><li>Annual picnic and annual grand dinner</li><li>Triannual Rewards</li><li>Health insurance coverage</li></ul>Kickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

Apple Federal Credit Union

<div></div><div><div>Why Join Apple?</div> 
Apple FCU is deeply rooted in the community; we value and embrace workplace diversity. We believe our employees are our most valuable asset, so we are committed to providing professional development and assisting in career journeys. Apple FCU also offers a robust benefits package, including health; vision; dental; 401(k) contribution match; tuition reimbursement; guaranteed 11 federal holidays; paid time off; paid volunteer time; TEAM Bonus plan and much more.
Additional Workplace Highlights:<ul><li>
Named Top Workplaces by the Washington Post 2024</li><li>
Named Top Workplace USA 2024</li><li>
Named American Banker Best Credit Unions to Work For 2024</li><li>
Diverse, friendly work environment, progressive management staff</li><li>
21 branches in Northern Virginia with easy commuting distance</li></ul><div>
Are you ready to make a difference in the lives of our members? At Apple FCU, we&rsquo;re looking for passionate individuals to join our Member Solutions Center team. As a Member Contact Center Representative, you&rsquo;ll be at the heart of our mission, providing exceptional service and support to our members.
What You&rsquo;ll Do:<ul><li>
Be the Hero: Assist members with their accounts via phone, answering questions, resolving issues, and providing top-notch service.</li><li>
Loan Guru: Handle a variety of loan support tasks, from payment processing to balance inquiries, ensuring our members have all the information they need.</li><li>
Product Champion: Cross-sell our amazing credit union products and services, helping members achieve their financial goals.</li><li>
Detail Detective: Maintain and update member records with precision, ensuring accuracy and thorough follow-up.</li><li>
Security Sentinel: Protect member information by following strict identity verification processes and staying vigilant against phishing attempts.</li><li>
Problem Solver: Research and investigate member inquiries, striving for first contact resolution every time.</li><li>
Mentor: Assist in training new team members, sharing your knowledge and expertise.</li></ul>
What You Bring:<ul><li>
Experience: At least one year in a financial institution or contact center, with a background in teller, lending, sales, or customer service preferred.</li><li>
Education: High school diploma or equivalent (GED).</li><li>
Skills: Excellent communication and problem-solving skills, with the ability to multi-task and pay attention to detail.</li><li>
Tech Savvy: Proficient with Microsoft Word, Windows, and Teams, and comfortable working on multiple screens</li><li>
Physical Stamina: Capable of lifting up to 25 lbs. and using standard office equipment.</li></ul>
Additional reasons to choose Apple FCU:<ul><li>
Team Spirit: Embrace our core principles of Team Up, Serve with Purpose, Challenge Yourself, and Own It.</li><li>
Fast-Paced Environment: Enjoy working in a high-volume, confidential financial institution where no two days are the same.</li><li>
Location &amp; Hours: Based at our Fairfax, VA headquarters, with hours from 9:30am-6:00pm M-F and Saturdays from 9:00am-1:00pm.</li><li>
Onsite Employee</li></ul><div>
*** Apple Federal Credit Union values, encourages, and implements diversity in the workplace.</div><div>
As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.</div><div>
All selected candidates will be subject to credit and background checks to determine employment eligibility. ***</div></div></div>

Immediate Openings- Member Contact Center Representative I/II

<div></div><div><div>Why Join Apple?</div> 
Apple FCU is deeply rooted in the community; we value and embrace workplace diversity. We believe our employees are our most valuable asset, so we are committed to providing professional development and assisting in career journeys. Apple FCU also offers a robust benefits package, including health; vision; dental; 401(k) contribution match; tuition reimbursement; guaranteed 11 federal holidays; paid time off; paid volunteer time; TEAM Bonus plan and much more.
Additional Workplace Highlights:<ul><li>
Named Top Workplaces by the Washington Post 2025</li><li>
Named Top Workplace USA 2025</li><li>
Named American Banker Best Credit Unions to Work For 2025</li><li>
Diverse, friendly work environment, progressive management staff</li><li>
21 branches in Northern Virginia with easy commuting distance</li><li>
New Call Center in Lynchburg, VA</li></ul><div>
Are you ready to make a difference in the lives of our members? At Apple FCU, we&rsquo;re looking for passionate individuals to join our Member Solutions Center team. As a Member Contact Center Representative, you&rsquo;ll be at the heart of our mission, providing exceptional service and support to our members. Join our newly opened call center in Lynchburg on Main Street.
What You&rsquo;ll Do:<ul><li>
Be the Hero: Assist members with their accounts via phone, answering questions, resolving issues, and providing top-notch service.</li><li>
Loan Guru: Handle a variety of loan support tasks, from payment processing to balance inquiries, ensuring our members have all the information they need.</li><li>
Product Champion: Cross-sell our amazing credit union products and services, helping members achieve their financial goals.</li><li>
Detail Detective: Maintain and update member records with precision, ensuring accuracy and thorough follow-up.</li><li>
Security Sentinel: Protect member information by following strict identity verification processes and staying vigilant against phishing attempts.</li><li>
Problem Solver: Research and investigate member inquiries, striving for first contact resolution every time.</li><li>
Mentor: Assist in training new team members, sharing your knowledge and expertise.</li></ul>
What You Bring:<ul><li>
Experience: At least one year in a financial institution or contact center, with a background in teller, lending, sales, or customer service preferred.</li><li>
Education: High school diploma or equivalent (GED).</li><li>
Skills: Excellent communication and problem-solving skills, with the ability to multi-task and pay attention to detail.</li><li>
Tech Savvy: Proficient with Microsoft Word, Windows, and Teams, and comfortable working on multiple screens</li><li>
Physical Stamina: Capable of lifting up to 25 lbs. and using standard office equipment.</li></ul>
Additional reasons to choose Apple FCU:<ul><li>
Team Spirit: Embrace our core principles of Team Up, Serve with Purpose, Challenge Yourself, and Own It.</li><li>
Fast-Paced Environment: Enjoy working in a high-volume, confidential financial institution where no two days are the same.</li><li>
Location &amp; Hours: Based at our Fairfax, VA headquarters, with hours from 9:30am-6:00pm M-F and Saturdays from 9:00am-1:00pm.</li><li>
Onsite Employee</li></ul><div>
*** Apple Federal Credit Union values, encourages, and implements diversity in the workplace.</div><div>
As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.</div><div>
All selected candidates will be subject to credit and background checks to determine employment eligibility. ***</div></div></div>

Member Contact Center Representatives- Lynchburg, VA

ANALTYTICA

Job Title: Call Center Representative Company: ATU Logistics Location: Near DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday)About the RoleATU Logistics is looking for enthusiastic and customer-focused Call Center Representatives to join our night shift team in Lahore. In this role, you&rsquo;ll be the first point of contact for our clients &mdash; managing both inbound and outbound calls to provide assistance, resolve concerns, and ensure a smooth experience for every customer.We&rsquo;re seeking confident communicators who can handle pressure calmly, think quickly, and maintain a friendly, professional attitude at all times.Key Responsibilities<ul><li>Handle inbound calls to assist customers with inquiries and support requests.</li><li>Make outbound calls for follow-ups, shipment confirmations, and updates.</li><li>Explain ATU Logistics&rsquo; services and solutions clearly to potential clients.</li><li>Manage customer complaints patiently and escalate complex issues when necessary.</li><li>Maintain accurate call records and customer details in the CRM system.</li><li>Collaborate with the sales and dispatch teams for smooth coordination.</li><li>Stay updated on company policies, services, and operational changes.</li></ul>Requirements<ul><li>Previous experience in a call center or customer service role (US/Canada market experience preferred).</li><li>Excellent English communication skills &mdash; both spoken and written.</li><li>Strong listening, multitasking, and problem-solving abilities.</li><li>Basic computer knowledge and familiarity with CRM tools.</li><li>Must be available for full-time night shifts at our Lahore office (near DHA Phase 6).</li></ul>Why Join ATU Logistics?At ATU Logistics, we believe our employees drive our success. We offer:<ul><li>A supportive and collaborative team culture.</li><li>Competitive salary packages with performance-based incentives.</li><li>Opportunities for career growth and skill development.</li></ul>If you&rsquo;re dependable, energetic, and ready to grow in a fast-paced logistics environment, we&rsquo;d love to have you on board.Apply now and kickstart your career journey with ATU Logistics!Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative

EZ GO Services

Job Title: Call center representativeCompany: EZ GO Services Location: Gulshan e iqbal, Karachi Shift Timings: 7:00 PM &ndash; 3:00 AMJob Description: EZ GO Services is looking for confident and enthusiastic individuals to join our growing team as Call center representative. We value individuals with strong communication skills, good English proficiency, and a motivated, goal-oriented attitude.Responsibilities:<ul><li>Communicate with corporate clients to promote company products and services</li><li>Build and maintain long-term business relationships</li><li>Identify new business opportunities and meet sales targets</li><li>Keep accurate records of calls, leads, and client interactions</li></ul>Requirements:<ul><li>Education: Intermediate or Bachelor&rsquo;s degree</li><li>Age: 16&ndash;25 years</li><li>Excellent spoken and written English</li><li>Strong interpersonal and persuasion skills</li><li>Comfortable working the night shift (7 PM &ndash; 3 AM)</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives</li><li>Friendly and supportive work environment</li><li>Growth and career development opportunities</li></ul>How to Apply: Submit your CV via Indeed or email at hr@ezgoservices.comJob Types: Full-time, FresherPay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

Call centre Representative

Elora Aesthetic Polyclinic

Job Offer: Call Center Representative (Minimum of 2 years Clinic Experience Required)Location: Dubai, United Arab Emirates, Jumeirah, Al Wasl RoadClinic: Elora Aesthetic PolyclinicAbout UsElora Aesthetic Polyclinic is a premium multi-disciplinary clinic located in Jumeirah, Dubai, offering advanced Aesthetic,Surgical, Dental,Physiotherapy and wellness services. We pride ourselves on delivering exceptional patient experience, luxurious atmosphere, and professional excellence.Position OverviewWe are looking for a Call Center Representative with previous experience in medical or aesthetic clinics. The ideal candidate will handle patient inquiries, appointment scheduling, follow-ups, and provide outstanding customer service that reflects the clinic&rsquo;s high standards.ResponsibilitiesAnswer incoming calls, WhatsApp messages, and online inquiries professionally and promptlySchedule and confirm patient appointments and follow ups using clinic CRM systemProvide accurate information about services, offers, and doctors&rsquo; availabilityFollow up with patients regarding their bookings, feedback, and after-careMaintain confidentiality and professionalism at all timesCoordinate closely with the reception and marketing teams to ensure smooth communicationResponsible platforms are: Website, Email, WhatsApp, Instagram Direct message and phone calls.RequirementsProven experience as a Call Center Representative or Receptionist in a medical or aesthetic clinic (minimum 2 year preferred) + good standing certificateStrong communication skills in English and ArabicCustomer-oriented attitude and ability to multitaskFamiliarity with clinic software and CRM systemsPleasant, confident phone manner and professional presentationJob Type: Full-timePay: Up to AED7,000.00 per monthExperience:<ul><li>Clinics : 2 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>License/Certification:<ul><li>Good Standing Certificate (Required)</li></ul>

ADMIN to us

About Admin To Us:Admin To Us is a Human Resources services company with over 50 employees, operating from offices in Manchester (UK), Gujrat (Pakistan), and our newly launched office in Bahria Town, Rawalpindi. We support international clients, mainly in the UK, with staffing, support, and operational services.Role Overview:We&rsquo;re hiring an experienced and confident Call Center Representative to handle UK-based customer communication. This is a full-time, onsite role in our new Bahria office, requiring fluency in English and a professional demeanor on calls.Key Responsibilities:<ul><li>Handle inbound and outbound calls with UK clients and customers.</li><li>Communicate fluently in English with a neutral or British-accented tone.</li><li>Use CRM software, call center tools, email, and WhatsApp to manage leads and conversations.</li><li>Record customer interactions and manage data entry in CRM platforms.</li><li>Provide top-tier support and build strong customer relationships.</li><li>Collaborate with internal teams to ensure smooth operations and meet targets.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in a UK-based call center environment.</li><li>Fluent spoken English with a clear, understandable accent.</li><li>Excellent communication and interpersonal skills.</li><li>Familiarity with CRM tools, call software, and digital messaging platforms.</li><li>Confident in using computers and multi-tasking between tools.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Work in a modern, supportive environment with international exposure.</li><li>Office space in Daftarkhwan, Bahria Town &ndash; a top-tier professional hub.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Representative (UK Shift)

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Contact Center Representative

Immediate Openings- Member Contact Center Representative I/II

Member Contact Center Representatives- Lynchburg, VA

Call Center Representative

Call centre Representative

Call Center Representative

Call Center Representative (UK Shift)