contact center representative

Florida Cancer Specialists & Research Institute

<div>Date Posted:
2026-06-09
Country:
United States of America
Location:
Florida - Remote
<h1 class="jobSectionHeader">WHY JOIN FCS
</h1>At Florida Cancer Specialists &amp; Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
<h1 class="jobSectionHeader">A LITTLE BIT ABOUT FCS
</h1>Since 1984, Florida Cancer Specialists &amp; Research Institute &amp; Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
Come join us today!
Summary:
The Patient Contact Center fulfills FCS&rsquo;s mission by providing world class consumer care by following it values and service standards. The Patient Contact Center department will support the practices with scheduling all various appointments, from clinic services, internal and external radiology services etc.
Schedule patients via incoming and outbound calls with a focus on customer service under a contact center manager team as assigned. Provides operational support in delivery of patient care in a call setting environment. Responsible for meeting and exceeding standard consumer care metrics such as answering phones in a timely and professional manner, scheduling appointments efficiently and accurately, obtain and input insurance information, maintaining compliance standards and provide a quality consumer experience by meeting consumers&rsquo; needs.
PRIMARY TASKS AND RESPONSIBILITIES:
<ul><li>Builds relationships with patients, consumers and co-workers in a virtual setting, typically via the telephone or Microsoft Teams.
</li><li>Handles inbound and outbound calls for multiple clinics from various entities to assist and or route to the appropriate assigned practices/team breakdown.
</li><li>Communicates in a cordial, professional manner with patients via phone.
</li><li>Meets daily, weekly and monthly qualitative and quantitative performance metrics.
</li><li>Cross trained in Contact Center Supervisor/Manager Team area(s).
</li><li>Schedules patients for medical office/testing/radiology visit appointments.
</li><li>Transfers callers to appropriate department / location when necessary.
</li><li>New patient registration (inputting demographic information, insurance information, etc.). Complete new patient process and schedule accordingly.
</li><li>Works with online scheduling system and EHR.
</li><li>Follows federal, state laws and company guidelines to be compliant with patient records.
</li><li>Verifies patient data and insurance to ensure it is updated for accurate billings.
</li><li>Handles patient concerns or refers to administration appropriately.
</li><li>Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners.
</li><li>Maintains company equipment according to company guidelines and reports equipment concerns to immediate leader.
</li><li>Respond timely to incoming calls and route calls or take message as appropriate.
</li><li>Maintain individual and departmental metrics and KPI&rsquo;s.
</li><li>Schedule appointments for multiple clinics and physicians as directed by clinic and provider guidelines.
</li><li>If outside testing requires preparation, give the patient the preparation and explain process to patient/family member.
</li><li>Collect patient payments based on standard operating procedure.
</li><li>Document/update EMR with required information based on standard operating procedure. attend meetings and training sessions and report any changes or concerns to the supervisor.
</li><li>Must establish and maintain effective work relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills.
</li><li>Comply with all Federal, State laws and regulations pertaining to patient care, patients&rsquo; rights, safety, billing, human resources and collections. Adhere to all Company and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
</li></ul>EDUCATION/CERTIFICATIONS &amp; LICENSES:
<ul><li>High School Graduate or Equivalent
</li><li>Previous customer service experience.
</li></ul>EXPERIENCE:
<ul><li>1+ years&rsquo; experience in the Health Care preferred.
</li><li>Call center experience preferred.
</li><li>Proven ability to train and audit others.
</li></ul>CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:
Individuals must possess these knowledge, skills and abilities and be able to explain and to demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
<ul><li>Proficient with computer programs: Email, PowerPoint, Excel, Word.
</li><li>Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors and patients.
</li><li>Strong emphasis on organizational skills and strong attention to detail and ability and willingness to multi task.
</li><li>Ability to deal with data that is of a sensitive and confidential nature.
</li><li>Ability to work independently and in a team environment.
</li><li>Displays professional interactions with all levels of internal and external patients&rsquo;/customers as demonstrated by work history and interview process.
</li><li>Excellent verbal and written communication skills.
</li></ul>KNOWLEDGE AND SKILLS PREFERRED:
<ul><li>Knowledge of EHR.
</li><li>Any combination of education, training or experience that provides the knowledge, skills and abilities required to successfully accomplish the assigned duties and responsibilities of the position.
</li></ul>VALUES:
<ul><li>Patient First &ndash; Keeping the patient at the center of everything we do.
</li><li>Accountability &ndash; Taking responsibility for our actions.
</li><li>Commitment &amp; Care &ndash; Upholding FCS vision through every action
</li><li>Team &ndash; Working together, one team, one mission.
</li></ul>Expectations for all Employees
Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices. Employees are expected to bring issues of any forms of workplace harassment, discrimination or other potential improprieties to the attention of their management or the human resources department.
<h1 class="jobSectionHeader">SCREENINGS &ndash; Background, drug, and nicotine screens
</h1>Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists &amp; Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.
<h1 class="jobSectionHeader">EEOC
</h1>Florida Cancer Specialists &amp; Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ( Recruiter@FLCancer.com ) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.
FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.</div>

Contact Center Representative

Inizio Engage

<div>
 
 Posting title: Remote Contact Center Representative
 
 
 
 
 Business Title: Welcome Specialist
 
 
 
 Inizio has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.
 
 
 Primary responsibilities will be to Represent clients on a variety of projects via inbound/outbound telecommunication with consumers and providers as well as pull through coaching of a team of Healthcare Communicators. The ability to exhibit excellent customer service skills will have a direct impact to the Inizio organization and to our client.
 
 
 This is your opportunity to join Inizio Engage and represent a top biotechnology company!
 
 
 Shift: Monday-Friday 1130amEST-8pmEST
 
 
 
 Why You&rsquo;ll Love Working Here
 
 
 
 We believe great people deserve great support&mdash;at work and beyond. That&rsquo;s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:
 
 
 <ul>
 <li>
 Competitive pay that recognizes your experience, expertise, and impact
 </li>
 <li>
 Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
 </li>
 <li>
 Company-paid holidays so you can rest, recharge, and focus on what matters most
 </li>
 <li>
 Recognition programs, contests, and awards that celebrate your contributions
 </li>
 <li>
 Continuous growth opportunities through learning, leadership development, and career advancement support
 </li>
 <li>
 A collaborative culture where your ideas are valued and your work makes a difference
 
 
 
 </li>
 </ul>
 We&rsquo;re also proud to be recognized for creating an exceptional employee experience:
 
 
 <ul>
 <li>
 Best Place to Work in BioPharma &mdash; 2022, 2023, 2025
 </li>
 <li>
 Certified Great Place to Work&reg; &mdash; 2021, 2023, 2025, 2026
 
 
 
 </li>
 </ul>
 Learn more: https://www.greatplacetowork.com/certified-company/7003732
 
 
 
 What will you be doing?
 
 
 
 <ul>
 <li>
 Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines. Accurately collect information required by individual programs and correctly capture in specific program databases.
 </li>
 <li>
 Exhibit effective communication and tele-management skills.
 </li>
 <li>
 Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed.
 </li>
 <li>
 Possess effective organizational skills, including working with multiple projects simultaneously.
 </li>
 <li>
 Adhere to all company policies and Standard Operating Procedures.
 </li>
 <li>
 Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed.
 </li>
 <li>
 Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).
 
 
 
 </li>
 </ul>
 
 What do you need for this position?
 
 
 
 <ul>
 <li>
 High School Diploma, or equivalent work-related experience required.
 </li>
 <li>
 Excellent verbal, written and listening communication skills.
 </li>
 <li>
 Competency with a computer keyboard and mouse.
 </li>
 <li>
 Pleasant telephone manner.
 </li>
 <li>
 Must have stable, reliable, high speed home internet.
 </li>
 <li>
 Must have a designated separate home office space that is quiet and away from distractions
 
 
 
 </li>
 </ul>
 The base pay range for this position is $13.65/hr &ndash; $25.35/hr. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.
 
 
 
 About Inizio Engage
 
 
 
 Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
 
 
 We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
 
 
 To learn more about Inizio Engage, visit us at: https://inizio.com/
 
 
 
 Equal Opportunity &amp; Inclusion
 
 
 
 Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
 
 
 Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law.
 
 
 Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.
 
 
 
 Candidate Use of Artificial Intelligence in Interviews
 
 
 
 As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.
</div>

Remote Contact Center Representative

Seacoast Bank

<div>This is a TEMPORARY position.

*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*

About the Organization:

Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. &ldquo;We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.&rdquo; -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.

About the Position:

Are you a people person with a passion for helping others?

Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a Temporary Customer Contact Center Representative. As a Temporary Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support.

What you'll do as a Temporary Customer Contact Center Representative:
<ul>
<li>Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions.</li>
<li>Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience.</li>
<li>Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals.</li>
<li>Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance.</li>
</ul>
For more information on becoming a Customer Contact Center Representative, please see the attached job description.

Temporary Customer Contact Center Representative Requirements:

Minimum:
<ul>
<li>High school diploma or equivalent required, one year in a customer service/retail environment.</li>
<li>Must be able to attend work regularly and on time and perform position requirements with little supervision.
</li><li>Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior.</li>
<li>Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours.</li>
</ul>
Preferred:
<ul>
<li>Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending</li></ul> 


Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.

Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace. 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Temporary Customer Contact Center Representative - The Villages

Government Personnel Mutual Life Insurance Company

<div>Contact Center Customer Service Representative

Location: GPM Life Insurance, NE San Antonio

Working Conditions: Office (without remote opportunity)

Schedule: 39 hours/week Monday-Friday; 5-hour workday on Fridays!

Job Type: Full-Time
 ALL ABOUT GPM LIFE INSURANCE 

As part of the team at GPM Life Insurance, you&rsquo;ll strive to provide excellent customer service to our customers, agents, and GPM team. 
 
Handling phone calls is the primary responsibility of a Contact Center Customer Service Representative. The Contact Center is a dual function team and they&rsquo;re the primary contact for customers and agents.

ALL ABOUT THE POSITION

As a Contact Center Customer Service Representative, each day could bring new challenges, but a typical day will include the following responsibilities:
<ul><li>Managing incoming and outgoing calls and customer service inquiries from other departments.</li>
<li>Respond to incoming email requests via email, phone call or written correspondence.</li>
<li>Confer and discuss alternative options with policyholders who are trying to surrender and transfer their policies to other companies.</li>
<li>Engage with Contact Center Team Leader and the Supervisor of Customer Service to meet team and company goals.</li>
<li>Complete requested forms and letters that will be sent to policyholders.</li>
<li>Handle customer complaints and provide appropriate solutions/alternatives.</li>
<li>Provide policy value information, process loans, and assist agents with information.</li>
<li>Performs other duties as assigned.</li>
</ul>
ALL ABOUT YOU
We are looking for someone with:
<ul><li>The ability to work as a team and independently</li>
<li>Attention to detail</li>
<li>Retention of information and strict adhering to privacy rules is required</li>
<li>Willingness to learn about the difference between Life, Term and Universal Life policies and Annuities</li>
<li>Effective communication and customer service skills</li>
<li>Time management and organizational skills</li>
<li>Great people skills
</li><li>Professional demeanor</li></ul> 


EDUCATION AND EXPERIENCE REQUIREMENTS:
<ul><li>High School plus some college or equivalent.
</li><li>Minimum 2 years' experience in a call center required.</li>
<li>Minimum 2 years' clerical/administrative experience.</li>
<li>Customer service experience required.
</li><li>Experience in a life insurance environment preferred.
</li></ul>BENEFITS/PERKS
<ul>
<li>401(k) with company match</li>
<li>Medical insurance
</li><li>Dental insurance
</li><li>Life insurance
</li><li>Vision insurance</li>
<li>Generous PTO and holidays</li></ul></div>

Contact Center Customer Service Representative

DOC Medical Center

<div>
 DOC Medical Center is seeking a customer-focused Call Center Representative responsible for managing patient communications, scheduling appointments, handling inquiries, and ensuring an exceptional patient experience. The role serves as the first point of contact for patients, supporting efficient appointment management, accurate information gathering, and seamless coordination with clinical and administrative teams.
 
 
 
 Requirements
 
 
 
 Bachelor's Degree (minimum requirement) with a medical or allied healthcare background (mandatory).
 
 
 3+ years of experience in a healthcare call center or medical receptionist role.
 
 
 Strong knowledge of appointment scheduling systems and medical software.
 
 
 Excellent verbal and written communication skills in English and Arabic.
 
 
 Strong customer service, interpersonal, and problem-solving skills.
 
 
 Proficiency in Microsoft Office and patient management systems.
 
 
 Ability to multitask and work effectively in a fast-paced healthcare environment.
 
 
 Applicant must be locally available in Qatar.
 
 
 
 Key Responsibilities
 
 
 
 Handle inbound and outbound calls, appointment bookings, rescheduling, and cancellations.
 
 
 Verify patient information and maintain accurate records in the hospital information system.
 
 
 Provide accurate information on services, physicians, clinic schedules, and appointment requirements.
 
 
 Coordinate with clinical and administrative teams to ensure efficient patient flow.
 
 
 Respond to patient inquiries professionally and resolve concerns in a timely manner.
 
 
 Follow up on missed appointments, patient feedback, and service requests.
 
 
 Maintain confidentiality of patient information and comply with organizational policies.
 
 
 Generate reports and support departmental performance objectives as required.
 
 
 Ensure high standards of customer service and patient satisfaction at all times.
</div>

Call Center Representative

Apex Skin

<div><div>About Apex Skin:

We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.</div>
Position Overview

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a professional, customer-focused Call Center Representative to serve as the first point of contact for our patients. This role is responsible for answering inbound calls, scheduling appointments, collecting and updating patient information, verifying insurance eligibility, and supporting patient communication needs while maintaining a high level of accuracy and compassion.

The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and organizational skills, and is comfortable navigating multiple systems while providing exceptional patient service.

Compensation

Hourly Wage: $17-19.00 per hour

Schedule
<ul>
<li>Full-time, Monday through Friday (8:00 am-4:30 pm)</li>
<li>Remote position for Ohio residents only</li>
<li>Schedule may vary slightly based on business and patient needs</li>
</ul>
Essential Functions
<ul>
<li>Answer inbound patient calls promptly, professionally, and courteously</li>
<li>Schedule, reschedule, and confirm patient appointments in accordance with Apex Skin protocols</li>
<li>Complete patient pre-registration and accurately collect demographic and insurance information</li>
<li>Verify insurance eligibility using EMR systems and verification platforms such as Optum or Availity</li>
<li>Maintain accurate patient records while adhering to HIPAA and privacy standards</li>
<li>Process pre-authorizations and assist with payment collection as needed</li>
<li>Transmit correspondence and medical documentation securely and appropriately</li>
<li>Collaborate with clinical and administrative teams to support patient care and scheduling needs</li>
<li>Participate in required training sessions, team meetings, and operational updates</li>
<li>Provide temporary support for on-site call center operations when business needs require</li>
<li>Perform additional administrative duties as assigned</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul>
Qualifications
<ul>
<li>Strong customer service, communication, and interpersonal skills</li>
<li>Basic computer proficiency including Microsoft Office, email platforms, and EMR systems</li>
<li>Ability to multitask, prioritize responsibilities, and remain calm under pressure</li>
<li>Strong organizational skills and attention to detail</li>
<li>Must reside in the state of Ohio</li>
<li>Ability to maintain a quiet, professional, and distraction-free remote work environment</li>
<li>One (1) year of experience in a medical office, healthcare scheduling, or call center environment preferred</li>
<li>Familiarity with insurance verification processes and EMR systems preferred</li>
<li>Prior dermatology or specialty healthcare experience preferred</li>
</ul>
Career Growth Opportunities

Motivated Call Center Representative may pursue:
<ul>
<li>Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and clinical accuracy</li>
</ul>
Remote Work Requirements
<ul>
<li>Apex Skin will provide a company phone and access to required call center software</li>
<li>Employee must maintain reliable high-speed internet service (50 Mbps download recommended)</li>
<li>Designated workspace must remain private, professional, and free from distractions during scheduled work hours</li>
<li>All company equipment and patient information must be handled in compliance with Apex Skin privacy and security standards</li>
</ul>
Physical Requirements &amp; Work Environment
<ul>
<li>Prolonged periods of sitting while using a computer, headset, and phone system</li>
<li>Frequent speaking, listening, and viewing of computer monitors throughout the workday</li>
<li>Manual dexterity required for typing and operating standard office equipment</li>
<li>Ability to occasionally lift up to 15 pounds for equipment or files</li>
<li>Work is performed in a home office environment with controlled lighting and limited distractions</li>
<li>Requires strong attention to detail, professionalism, and the ability to maintain productivity in a remote setting</li>
<li>Required to adhere to HIPAA, OSHA, and Apex Skin privacy and safety standards</li>
</ul><div>
Apex Skin Culture 
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.

Employee Health &amp; Safety Requirements: 
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.

Equal Employment Opportunity Statement: 
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Call Center Representative (Must be located in North East Ohio)

D Luxe Car Care

D Luxe Car Care is currently hiring a Call Center Representative to join our growing team in Dubai.We are looking for a confident and customer-focused individual who can handle customer inquiries and provide excellent service in both Arabic and English.Key Responsibilities:<ul><li>Handle incoming and outgoing customer calls professionally</li><li>Provide accurate information about services and packages</li><li>Assist customers with bookings and inquiries</li><li>Maintain high levels of customer satisfaction</li><li>Coordinate with internal teams when needed</li><li>Record and update customer information in the system</li></ul>Requirements:<ul><li>Fluent in Arabic and English (spoken &amp; written)</li><li>Previous experience in call center or customer service is a plus</li><li>Strong communication and problem-solving skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and professional behavior</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth opportunities within the company</li><li>Professional and supportive work environment</li><li>Training provided</li></ul>الراتب المدفوع: AED٢٬٠٠٠٫٠٠&nbsp;لكل ساعةموقع العمل: بشكل شخصي

Call Center Representative (Arabic & English Speaker)

Search 10000+ Contact center representative jobs near you this July. New roles added regularly across leading industries. Apply today.