contact center supervisor

Big Fish Recruitment

The Role
<br>We are currently seeking an experienced Contact Center Supervisor for one of our clients in Saudi Arabia which is one of the leading urban destinations in the Kingdom. The role is based in Mekkah. The Contact Center Supervisor is to lead, coach, and manage a team of Contact Center Agents responsible for handling inbound and outbound visitor interactions through phone, chat, email, and social media. The Contact Center Supervisor ensures service excellence, adherence to performance standards, and optimal team productivity while maintaining a positive work environment that supports continuous improvement and a superior visitor experience.
<br><br>
Requirements
<br>Qualifications, Skills & Competencies Education & Certification - Minimum: Bachelor’s Degree in Business Administration, Tourism, Hospitality, Communications, or a related field. - Preferred: Certification in Contact Center Management, Customer Experience, or Leadership Training. Experience - 3–5 years of experience in a contact center environment, with at least 2 years in a supervisory or team lead role. - Proven experience managing inbound and outbound teams, preferably within tourism, hospitality, or destination services. - Hands-on experience with Contact Center and CRM software (e.g., Cisco, Genesys Salesforce, Zendesk ). Technical Skills - Strong working knowledge of CRM systems, call routing, and reporting dashboards. - Proficient in MS Office Suite (Excel, PowerPoint, Word, Outlook). - Ability to interpret analytics and performance data.
<br><br>
About the company
<br>Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Contact Center Supervisor

PepsiCo

<div>Overview :
<div><b>
We Are PepsiCo</b></div><div></div><div><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><div></div><div><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><div></div><div><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><div></div><div><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div><p><b><br>
Join PepsiCo, dare to transform.</b></p>
Responsibilities:
<div><b>
JOB PURPOSE</b><br>
As part of the sales team the primary role of this position is to maximize sales volume, minimize stales,
<br>
achievement of distribution targets, implementation of agreed merchandising standards, collection of
<br>
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
<br>
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
<br>
addition to these duties the salesman will also provide his supervisor with latest market information in order
<br>
to develop any sales opportunities. The salesman will be required to attend training courses designed to
<br>
improve levels of professionalism and customer service. The salesman is required to complete a daily
<br>
debriefing with his supervisor</div><div><b>
PRINCIPAL ACCOUNTABILITIES</b></div><div><b>
Responsibilities:</b><br>
 Sell the full range of products to an agreed list of customers. Sales will be measured against previously
<br>
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
 <br>
The customers are to receive the service approved by the supervisor. The call frequency as well as the daily
<br>
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual
<br>
customers visited on a daily basis will be reviewed by the supervisor during the daily debriefing sessions.<br>
 Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
<br>
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
<br>
must be reported at the earliest opportunity to the supervisor.
 <br>
Daily the salesman will agree his order requirements for the next selling period.
 <br>
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
<br>
stock problems are kept to a minimum.
 <br>
The salesman is responsible for the implementation of the agreed in store merchandising communicated by
<br>
the supervisor. Where there is additional support from a company merchandiser the salesman will agree
<br>
with the supervisor the arrangements planned in the outlets with the support.
 <br>
Advise the supervisor of any relevant competitor activity taking place in the area served by the salesman.
<br>
This will be part of the daily debriefing with the supervisor.<br>
 Daily reconciliation of all cheques, cash &amp; credit sales. Zero stock &amp; cash shortages.<br>
 Sales staff are to be neatly groomed and presentable at all times.
 <br>
Maintain a high standard of driving and obey the driving regulations.
 <br>
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a salesman&rsquo;s performance. Failure
<br>
to deliver consistently the results required will lead to disciplinary action.<br>
<b>Key Performance Indicators:</b><br>
 Daily/weekly sales vs planned sales.<br>
 Daily positive calls vs plan<br>
 Daily call sequence vs plan.<br>
 Stales vs target.<br>
 Zero cash &amp; stock shortages</div>
Qualifications:
<div><b>
EXPERIENCE / COMPETENCIES REQUIRED</b><br>
 Customer service skills.<br>
 Good communication and interpersonal skills.<br>
 Excellent verbal and written communication skills in English and Arabic.<br>
 Analytical skills</div></div>

Salesman

<div>Overview :
<p><b>
We Are PepsiCo</b></p><div></div><p><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</p><div></div><p><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</p><div></div><p><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</p><div></div><p><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</p><div></div><div><b><br>
Join PepsiCo, dare to transform.</b></div><br>
<div></div>
Responsibilities:
<div><b>
JOB PURPOSE</b><br>
As part of the sales team the primary role of this position is to maximize sales volume, minimize stales,
<br>
achievement of distribution targets, implementation of agreed merchandising standards, collection of
<br>
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
<br>
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
<br>
addition to these duties the salesman will also provide his supervisor with latest market information in order
<br>
to develop any sales opportunities. The salesman will be required to attend training courses designed to
<br>
improve levels of professionalism and customer service. The salesman is required to complete a daily
<br>
debriefing with his supervisor.</div><div></div><div><b><br>
PRINCIPAL ACCOUNTABILITIES</b><br>
Responsibilities:<br>
 Sell the full range of products to an agreed list of customers. Sales will be measured against previously
<br>
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
 <br>
The customers are to receive the service approved by the supervisor. The call frequency as well as the daily
<br>
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual
<br>
customers visited on a daily basis will be reviewed by the supervisor during the daily debriefing sessions.<br>
 Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
<br>
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
<br>
must be reported at the earliest opportunity to the supervisor.
 <br>
Daily the salesman will agree his order requirements for the next selling period.
 <br>
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
<br>
stock problems are kept to a minimum.
 <br>
The salesman is responsible for the implementation of the agreed in store merchandising communicated by
<br>
the supervisor. Where there is additional support from a company merchandiser the salesman will agree
<br>
with the supervisor the arrangements planned in the outlets with the support.
 <br>
Advise the supervisor of any relevant competitor activity taking place in the area served by the salesman.
<br>
This will be part of the daily debriefing with the supervisor.<br>
 Daily reconciliation of all cheques, cash &amp; credit sales. Zero stock &amp; cash shortages.<br>
 Sales staff are to be neatly groomed and presentable at all times.
 <br>
Maintain a high standard of driving and obey the driving regulations.
 <br>
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a salesman&rsquo;s performance. Failure
<br>
to deliver consistently the results required will lead to disciplinary action.<br>
Key Performance Indicators:<br>
 Daily/weekly sales vs planned sales.<br>
 Daily positive calls vs plan<br>
 Daily call sequence vs plan.<br>
 Stales vs target.<br>
 Zero cash &amp; stock shortages.</div>
Qualifications:
<div><b>
EXPERIENCE / COMPETENCIES REQUIRED</b><br>
 Customer service skills.<br>
 Good communication and interpersonal skills.<br>
 Excellent verbal and written communication skills in English and Arabic.<br>
 Analytical skills</div></div>

Sr. Route Salesman

<div>Overview :
<p><b>
We Are PepsiCo</b></p><div></div><p><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</p><div></div><p><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</p><div></div><p><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</p><div></div><p><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</p><div></div><div><b><br>
Join PepsiCo, dare to transform.</b></div><br>
<div></div>
Responsibilities:
<div><b>
JOB PURPOSE</b><br>
As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales,
<br>
achievement of distribution targets, implementation of agreed merchandising standards, collection of
<br>
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
<br>
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
<br>
addition to these duties the Pre-seller will also provide his supervisor with latest market information in order
<br>
to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to
<br>
improve levels of professionalism and customer service. The Pre-seller is required to complete a daily
<br>
debriefing with his supervisor.</div><div></div><div><b><br>
PRINCIPAL ACCOUNTABILITIES</b><br>
 Sell the full range of products to an agreed list of customers. Sales will be measured against previously
<br>
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
 <br>
The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily
<br>
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The
<br>
supervisor will review the actual customers visited daily during the daily debriefing sessions.<br>
 Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
<br>
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
<br>
must be reported at the earliest opportunity to the supervisor.
 <br>
Supply ready to ship customer orders on time. Full details including delivery arrangements to be included
 <br>
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
<br>
stock problems are kept to a minimum.
 <br>
The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by
<br>
the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree
<br>
with the supervisor the arrangements planned in the outlets with the support.
 <br>
Advise the supervisor of any relevant competitor activity taking place in the area served.<br>
 Daily reconciliation of all cheques, cash &amp; credit sales.
 <br>
Staff are always to be neatly groomed and presentable.<br>
 Maintain a high standard of driving and obey the driving regulations.
 <br>
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure performance. Failure to deliver
<br>
consistently the results required will lead to disciplinary action.
 <br>
Key Performance Indicators. (KPI&rsquo;s)</div>
Qualifications:
<div><b>
EXPERIENCE / COMPETENCIES REQUIRED</b><br>
 Diploma or bachelor&rsquo;s degree or Equivalent.
 <br>
1 to 3 years&rsquo; Experience in Sales &amp; Account building<br>
 Communication skills
 <br>
Negotiation skills
 <br>
Conflict Management</div><div>
 Sales Planning</div><div>
 Basic accounting skills</div></div>

Presell

<div>Overview:
<div><b>
We Are PepsiCo</b></div><p></p><div><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><p></p><div><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><p></p><div><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><p></p><div><br>
&ldquo;We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.&rdquo;</div><p></p><div><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div><div><b><br>
Job Overview: As part of the KSA sales team the primary role of this position is to maximise sales volume, minimise stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. The supervisor will be required to attend training courses designed to improve levels of professionalism and customer service. The supervisor is required to complete a daily debriefing with his salesmen.</b></div><br>
<p></p>
Responsibilities:
<div>
1. Agree with the DSM volume &amp; stales targets for each of the sales routes managed by the supervisor and communicate to all sales staff.
<br>
2. Conduct daily de-briefing sessions with all salesmen. These meetings must include a review of all key measures included in the KPI report and the Outstanding report. As a result of these meetings all salesmen will be supplied with an action plan to improve performance.<br>
3. The supervisor will prepare route plans for all routes under his control &amp; confirm customer service frequency with the salesmen. The call frequencies as well as the daily route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual customers visited on a daily basis will be reviewed with the salesmen during the daily debriefing sessions.<br>
4. Planning of all holidays and relief cover to ensure continuity of agreed customer service standards. The supervisor and the Finance Dept. will ensure all outstanding monies are accounted for prior to the salesman departing on vacation.
<br>
5. Provide on the job training by accompanying DTS salesmen on their sales vans. The supervisor will accompany salesmen four days each week. The supervisor is responsible for the planning of his route rides on a period basis using the attached planning form and supplying his manager with a copy the week prior to the start of the period. During these sessions with the salesman the supervisor will be able to measure the standards being achieved in store and at the same time develop his relationship with his customers.<br>
6. Attend a monthly team briefing session with the DSM. This meeting will require the supervisor to present a summary of his team&rsquo;s performance vs. plan &amp; the actions agreed for the following month. The supervisor will brief his team within seven days of the DSM meeting.<br>
7. Communications of the MEMRB audit data to his team. This data will be supplied by the DSM and must include recommended actions to improve performance. This data is a key measure of distribution across the retail trade and trend analysis will be used to improve results.<br>
8. Supervisors are to be neatly groomed and presentable at all times.
<br>
9. Maintain a high standard of driving and obey the rules of the road.
<br>
10. The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a supervisor&rsquo;s performance. Failure to deliver consistently the results required will lead to disciplinary action.</div><div>
11. Daily/weekly sales volumes vs planned sales volumes by route &amp; in total.</div>
Qualifications:
<ul><li>3-6 years of sales field experience in FMCG</li><li>Very Good English and Arabic language skills</li><li>No travel restrictions
</li><li>Strong computer skills (Word, excel, PowerPoint, outlook crucial)</li><li>Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)</li><li>Customer Focus (Service to sales concept)</li><li>Thinking Skills (Trend, data, events analysis to draw sound conclusions)</li><li>Developing and Supporting The Team (Actively improves others&rsquo; skills, cooperate effectively, diplomatic conflict handler)</li><li>Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment)</li><li>Integrity (Mutual trust, consistent with company ethics and values)</li><li>BA degree &amp; Computer Literacy (Windows applications)</li></ul></div>

DTS Sales Supervisor

Hilton

<div><p>Purchasing Supervisor</p><p>
A Purchasing Supervisor will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As Purchasing Supervisor, you will supervise the purchase of goods and materials required by the hotel in adherence to policy and with cost reduction and profitability in mind. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul><li>Assist the Purchasing Manager with the purchasing of all goods and equipment required by the hotel</li>
<li>Supervise the purchase of correct goods and materials at a competitive price and proper quantities/volumes</li>
<li>Assist the Purchasing Manager with regularly report on goods purchased and inventory levels to allow for more effective future purchasing</li>
<li>Report all monthly savings to the hotel Team</li>
<li>Work with hotel management to improve the purchasing process as a way to reduce waste and improve profitability</li>
<li>Maintain good communication and working relationships with all hotel areas</li>
<li>Attend finance meetings, as required</li>
<li>Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li>
<li>Serve your role and Team in an environmentally-conscience manner</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>A Purchasing Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Previous experience in a high volume Accounts function</li>
<li>Computer literate, with good Microsoft Excel skills</li>
<li>Good time management and organisation skills</li>
<li>Passion for providing an exceptional customer service experience</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous experience with the Birchstreet and the PeopleSoft system</li>
<li>Relevant degree, in Finance/Accounting or related business discipline, from an academic institution</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Purchasing Supervisor

KONE

<div><div><div><p><i>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
</i></p><p></p><p><b><i>It's time to make a move. Join our flow.
</i></b></p><p></p><p>We are looking for an energetic and organized <b>Project Admin &amp; Documents Controller, </b>to be based in Jeddah.
</p><p>In this role you will supports the Project Managers by performing project management tasks which include monitoring and maintenance of the project financial forecast as well as correct posting of actuals, managing project documentation, monitoring invoicing status vs. billing plan and reports deviations.
</p><p></p><p><b><i>What will you do?
 </i></b></p><p></p><ul><li>Collect information for Project Manager&rsquo;s and Supervisor decision making.
</li><li>Monitor the project schedule to help maintain the project plan and notify Project Manager about the need to update schedules.
</li><li>Support Project Manager and Supervisor with the customer correspondence, getting approvals and signatures on time, prepare documentation for the right stakeholders and ensure that all documentation is available when needed and correctly archived.
</li><li>Responsible for monitoring invoicing status vs. billing plan and reports deviations.
 </li><li>Verify collection and report deviations, prepare status information for forecast reviews and for contacting customer when issues are found.
 </li><li>Responsible for monitoring and updating cost forecast with actuals and incoming invoices.
</li><li>Handle project&rsquo;s requests for logistics needs and supports PM and Supervisor, coordinating with Logistics Coordinator.
 </li><li>Prepare revenue and cost plan status information for forecast reviews.
</li><li>Responsible for administration of change orders / variation sale.
</li><li>Handle the contract / scope related claims in agreement with the Project Manager, filing, managing and keeping track of the customer correspondence and documentation.
</li><li><b>Document management: </b>Create, update, and maintain a system for managing the entire lifecycle of documents, including creation, review, and version control
</li></ul><p></p><ul><li><b><i>Are you the one?
</i></b></li></ul><p></p><ul><li>Bachelor degree in Business Administrator.
</li><li>3 - 5 years&rsquo; experience in similar role.
</li><li>Excellent communication, coordination and follow up skills.
</li><li>Strong user of MS Office applications specially MS Excel.
</li><li>SAP experience is mandatory.
</li>Excellent Arabic and English language skills.<br>
<li>
</li></ul></div></div><p></p><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
</i></p><p></p><p>Read more on <i>www.kone.com/careers</i></p></div>

Project Administrator & Documents Controller

Explore 72+ Contact center supervisor in Jeddah Saudi Arabia this January. Find roles across top companies and apply now to boost your career.