content operations manager

Warner Bros. Discovery

<div>Welcome to Warner Bros. Discovery&hellip; the stuff dreams are made of.
Who We Are&hellip;
When we say, &ldquo;the stuff dreams are made of,&rdquo; we&rsquo;re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD&rsquo;s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what&rsquo;s next&hellip;
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
To see what it&rsquo;s like to work at CNN, follow @WBDLife on Instagram and X!<div>
Your New Role&hellip;
The Content Operations Strategy Manager serves as a strategic and operational partner to the VP of Content Operations, helping to shape, communicate, and execute a unified content operating model across CNN. You will play a central role in building and reinforcing the overarching strategic narrative that ties together workflow modernization, portfolio planning, cross‑functional alignment, and day‑to‑day execution across a large, matrixed content ecosystem.
You&rsquo;ll combine business strategy, structured problem-solving, storytelling, and operational rigor to help CNN scale streaming-first, multiplatform content production. You will work across editorial, product, technology, growth, marketing, data, finance, and commercial teams to support new ways of working, create clarity, and drive performance.
This is an ideal role for someone who is analytical, curious, organized, and energized by translating strategy into practical, repeatable systems.
Your Role Accountabilities&hellip;
Strategic Narrative, Insights &amp; Executive Communication<ul><li>
Partner closely with the VP of Content Operations to develop and maintain the enterprise-wide content operations narrative that brings strategic priorities to life.</li><li>
Craft executive-ready presentations, briefings, and materials that simplify complexity and influence senior leaders.</li><li>
Convert operational data, performance trends, workflow observations, and partner inputs into compelling stories that guide decision-making.</li><li>
Maintain and evolve core documentation that reinforces strategic clarity, including operating principles, strategy briefs, FAQs, and playbooks.</li></ul>
Operational Strategy &amp; Enterprise Planning<ul><li>
Support the development of multi-platform operating models, content governance frameworks, and decision-rights structures.</li><li>
Work with the VP and cross-functional partners to translate content strategy into quarterly and weekly operational plans, connecting missions, resourcing, deadlines, and deliverables.</li><li>
Contribute to prioritization mechanisms such as content medaling, portfolio reviews, and cross-team workflow forums.</li><li>
Support structured intake and evaluation of new content initiatives, surfacing implications, risks, and resource needs.</li></ul>
Execution of Strategic Initiatives<ul><li>
Help structure, analyze, and run cross-functional projects that accelerate content workflows, improve operational discipline, or unlock new growth opportunities.</li><li>
Conduct data-driven analysis to understand cycle time bottlenecks, resource gaps, production inefficiencies, and multi-platform performance.</li><li>
Partner with Product, Tech, and Operations to identify workflow improvements, automation opportunities, and tooling enhancements that enable frictionless execution.</li><li>
Support development and rollout of content optimization standards, experimentation frameworks, and performance feedback loops.</li></ul>
Governance, Forums &amp; Operating Rhythms<ul><li>
Prepare materials and recommendations for content planning, MBRs and QBRs, and operational reviews.</li><li>
Ensure decisions, dependencies, risks, and next steps are clearly documented and circulated.</li><li>
Build repeatable templates, dashboards, and frameworks that improve the efficiency and clarity of cross-functional forums.</li><li>
Reinforce the integration of performance, audience, and experimentation insights across all touchpoints.</li></ul>
Cross-Functional Partnership &amp; Influence<ul><li>
Build trusted relationships across Global News, Enterprise, Longform, Media Operations, Growth, Marketing, Product, Tech, Data, Finance, and Brand.</li><li>
Anticipate and escalate risks early; help unlock blockers across teams by providing clarity, context, or recommended pathways.</li></ul>
Qualifications &amp; Experience&hellip;
Required<ul><li>
Bachelor&rsquo;s degree or equivalent experience; advanced degree a plus.</li><li>
3&ndash;5+ years in strategy, operations, consulting, digital media, or relevant analytical roles.</li><li>
Proven ability to analyze complex information, structure ambiguous problems, and synthesize insights for leadership.</li><li>
Strong written, visual, and verbal communication skills, including experience preparing C‑level materials.</li><li>
Facility with data, including dashboards, KPIs, and experimentation results, and ability to translate metrics into recommendations.</li><li>
Experience collaborating across matrixed teams and managing competing priorities.</li><li>
Highly organized, detail-oriented, and comfortable operating in fast-paced, evolving environments.</li></ul>
Nice to Haves<ul><li>
Experience in streaming, digital publishing, multiplatform media, or newsroom operations.</li><li>
Background in operating model design, organizational transformation, or change adoption.</li><li>
Familiarity with content production workflows, newsroom systems, CMS tools, automation, or audience measurement platforms.</li><li>
SQL, Tableau or Looker, or data visualization experience, with comfort manipulating and interpreting data.</li><li>
Experience supporting senior executives or partnering directly with leadership.</li><li>
Exposure to subscription models, Free and Pay execution, or experimentation-driven cultures.</li><li>
Ability to anticipate second-order effects and connect decisions to broader strategic priorities.</li><li>
Comfort operating with incomplete information and shaping clarity for others.</li></ul>
What Success Looks Like<ul><li>
The VP of Content Operations is consistently leveraged at the right altitude because you deliver clarity, synthesis, and structure upstream.</li><li>
A clear, cohesive, and widely adopted strategic narrative around content operations and new ways of working.</li><li>
Improved operational discipline and transparency across resource planning, pipelines, and performance reviews.</li><li>
Strong cross-functional trust and a reputation for bringing clarity, calm, and solutions to complex environments.</li><li>
Better visibility into priorities, decisions, timelines, and resource implications for content workstreams.</li><li>
Tangible improvements in workflow efficiency, cycle time, and multi-platform content delivery.</li></ul>
Cultural Attributes
The ideal candidate&hellip;<ul><li>
Is a systems thinker who can zoom out to the enterprise level and zoom in to operational details.</li><li>
Leads with clarity and calm, especially when others are navigating ambiguity.</li><li>
Seeks to simplify, not complicate.</li><li>
Is energized by making complex processes easier for others.</li><li>
Is a constructive challenger who can influence without authority.</li><li>
Thrives in collaborative environments and values partnership over ownership.</li><li>
Operates with curiosity, humility, and a bias for action.</li></ul></div>
How We Get Things Done&hellip;
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you&rsquo;re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery&rsquo;s total compensation package for employees. Pay Range: $70,018.00 - $130,034.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.</div>

Content Operations Strategy Manager, CNN

WebMD

<div>Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
 
 
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Position Summary:
By joining Medscape Education, the leading provider of online medical education for clinicians (medscape.org), you will work with talented team members across multiple departments to create print or digital educational materials. If you are looking for a career that provides you the opportunity to combine your natural organizational skills, process improvement expertise, and project management abilities with your communication and analytical skills, this position will provide that for initiatives that truly make an impact on physicians, nurses, and other healthcare providers and, thus, the lives of those around you.
Responsibilities:
This role will be responsible for:<ul><li>
Leading the operationalization of development processes to ensure smooth workflow and optimal efficiency</li><li><div>
Managing development change requests, including intake, evaluation, and coordination with stakeholders</div></li><li><div>
Working with leadership to prioritize development requests based on business needs, resource availability, and strategic alignment</div></li><li><div>
Conducting root cause analyses on process breakdowns and developing corrective action plans</div></li><li><div>
Leading product and process operationalization initiatives to ensure seamless implementation</div></li><li><div>
Supporting the development and implementation of change management plans to support operational change and transitions</div></li><li><div>
Designing and delivering training for product and process rollouts to ensure user adoption</div></li><li><div>
Leading new product or process pilot projects from conception through evaluation</div></li><li><div>
Collaborating with cross-functional teams to document processes and best practices</div></li><li><div>
Supporting Content Ops Leadership in developing metrics and dashboards to monitor operational performance</div></li></ul>
Requirements:<ul><li>
Bachelor's degree specializing in business, project management, industrial engineering, or equivalent combination of education and experience required; Master's degree preferred</li><li><div>
Project Management Professional (PMP) certification preferred</div></li><li><div>
Experience working with various Project Management methodologies, including waterfall, agile, scrum, etc</div></li><li><div>
Experience with process improvement methodologies including Six Sigma, LEAN, Kaizen, or similar frameworks</div></li><li><div>
Thorough understanding of project management techniques, methodologies, and tools</div></li><li><div>
3 years directly related work experience (preferably in medical publishing, CME environment, or internet technologies)</div></li><li><div>
3+ years' experience managing projects with demonstrated success in process improvement</div></li><li><div>
Excellent computer skills that include working remotely on shared networks and cloud-based systems, and a high degree of proficiency using G-Suite (Gmail, Google Drive) and Microsoft Office suite required (Word, PowerPoint, Excel)</div></li><li><div>
Experience with web-based data and document sharing sites and authoring tools (SharePoint Online, ReadCube, Tableau) a plus</div></li><li><div>
Experience with web-based project management tools (such as Workfront) required</div></li><li><div>
Excellent communication (verbal and written) and team-building skills</div></li></ul></div>

Content Operations Program Manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon&rsquo;s Creator Services leads creator programs that span media, commerce, and culture. The Creator Services team includes Creator Partnerships, creator content studio Wondery, and physical production facilities Studio126. We connect creators and Amazon&rsquo;s diverse businesses, helping bring big ideas to life across Wondery, Amazon Music, Twitch, Audible, Amazon Games, and beyond. Join us in making Amazon the home for creators. 
 
Creator Services is seeking a Creator Operations Manager. The Creator Operations Manager operationalizes Creator deals across verticals, serving as the connective tissue between Creator Partnerships, Creative, and CAP, with expertise in production. This role owns operational excellence, quality standards, scalable processes, and cost discipline across a diverse portfolio of Creator programs and all content formats. By serving as an advisor to Creator production teams, this position enables Partner Managers to focus on strategic relationship-building. 
 
Key job responsibilities 
Production Operations &amp; Oversight 
 
<ul><li>Own the production control layer across all Creator Services content &mdash; enforcing quality, cost, and delivery standards portfolio-wide.</li><li>Serve as the production control tower: triaging off-track deliverables, enforcing SLAs, auditing calendars, and standardizing processes.</li><li>Own metadata standards in partnership with Distribution.
</li><li>Maintain a vetted vendor and facilities database.</li><li>Provide on-site and field support as needed.</li></ul> 
Program Management &amp; Operational Support 
 
<ul><li>Provide structured operational support to Partner Managers, enabling them to focus on strategic relationships.</li><li>Manage production workflows including creator onboarding, delivery tracking, compliance, and milestones.</li><li>Build trusted relationships with creator production leads.
</li><li>Coordinate cross-functionally across BA, CAP, GTM, Content Optimization, Finance, and Legal to remove blockers.</li><li>Help creators build competencies to meet deliverable standards.</li></ul> 
Ad Production 
 
<ul><li>Serve as production lead within the integrated ad workflow, partnering with CAP to hold advertising content to the same quality bar as core content.</li><li>Maintain centralized tracking for schedules, SLAs, and ad/social production. Lead production-day direction, post approval, compliance QC, and final delivery.</li><li>Own feasibility, product integration, QC, and budget accounting for branded content.</li><li>Enforce processes for short-form and social production.</li></ul> 
Financial Management &amp; Risk Control 
 
<ul><li>Process and QC all show and vendor invoices.
</li><li>Enforce budget discipline, flag cost leakage, and track actuals against forecasts with Finance.</li><li>Absorb unscoped work to prevent delivery failures.</li></ul> 
Process Innovation &amp; AI Integration 
 
<ul><li>Design scalable content operations processes.
</li><li>Integrate AI and automation to improve efficiency.
</li><li>Build dashboards for program health and operational metrics.</li><li>Document best practices and create reusable frameworks.</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>5+ years of producer, production manager or line producer experience</li><li>5+ years of budgeting, scheduling and cost reporting experience</li><li>Experience with on-set problem solving</li><li>5+ years in content operations, production management, or creator/talent production support</li><li>Extensive experience producing industry-leading video podcasts and digital series featuring A-list talent</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Background in the creator economy, talent management, or client-facing account management</li><li>Proficiency with production tools (Airtable, Descript, Dropbox, Iconik)</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Culver City - 89,300.00 - 156,300.00 USD annually 
USA, NY, Brooklyn - 98,300.00 - 172,000.00 USD annually 
USA, NY, New York - 98,300.00 - 172,000.00 USD annually</div>

Creator Operations Manager, Creator Services

HG Marketing

<div>
 
 
 Position
 
 : Podcast Producer &amp; QA Manager
 
 
 
 Location
 
 : Lahore (Gulberg, III, Lahore)
 
 
 
 Working Hours:
 
 Monday to Friday | 10:00 AM &ndash; 6:00 PM
 
 
 
 Employment Type
 
 : Full-Time, Onsite
 
 
 
 Salary Range:
 
 PKR 70,000 &ndash; 80,000 (based on experience)
 
 
 
 
 
 
 About Us
 
 
 
 HG Marketing is a podcast agency based in Lahore, helping marketers &amp; entrepreneurs generate leads through B2B podcasting. With a focus on building systems, creating quality content, and lead generation, HG Marketing provides opportunities for business growth and success.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 About the Role We are looking for a highly detail-oriented
 
 Podcast Producer &amp; QA Manager
 
 to oversee end-to-end podcast execution for multiple clients. This role is responsible for quality control, publishing, scheduling, client communication, and workflow management across audio, video, and written podcast assets. This is not a creative editing role. This is a systems, quality, and operations role that ensures every asset delivered to clients is accurate, polished, compliant, and published correctly across all platforms.
 
 
 
 
 
 
 Quality Assurance &amp; Review
 
 
 <ul>
 <li>
 Perform thorough quality checks on podcast videos, audio files, show notes, articles, clips, and thumbnails using structured checklists
 </li>
 <li>
 Identify errors, inconsistencies, compliance issues, and brand mismatches across all assets
 </li>
 <li>
 Ensure final deliverables meet internal standards and client-specific guidelines before approval
 </li>
 </ul>
 
 
 
 
 
 Publishing &amp; Scheduling
 
 
 <ul>
 <li>
 Schedule and publish podcast episodes on YouTube, Spotify, Apple Podcasts, and other podcast platforms
 </li>
 <li>
 Upload, optimize, and manage episode metadata including titles, descriptions, tags, timestamps, and thumbnails
 </li>
 <li>
 Maintain and manage content calendars for podcasts, clips, and related assets
 </li>
 </ul>
 
 
 
 
 
 Client &amp; Account Management
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned clients
 </li>
 <li>
 Communicate updates, timelines, feedback, and approvals clearly and professionally
 </li>
 <li>
 Ensure smooth coordination between internal teams (editors, writers, designers) and clients
 </li>
 </ul>
 
 
 
 
 
 Workflow &amp; Operations Management
 
 
 <ul>
 <li>
 Manage multiple client workflows simultaneously without delays or quality drops
 </li>
 <li>
 Track asset movement from raw files &rarr; edited &rarr; QA &rarr; publishing &rarr; client delivery
 </li>
 <li>
 Ensure deadlines are met and bottlenecks are identified early
 </li>
 </ul>
 
 
 
 
 
 Documentation &amp; Process
 
 
 <ul>
 <li>
 Follow and improve SOPs, QA checklists, and workflow systems
 </li>
 <li>
 Maintain organized records of published episodes, revisions, and approvals
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 Strong experience in podcast management, content operations, or media QA
 </li>
 <li>
 Exceptional attention to detail and ability to spot errors others miss
 </li>
 <li>
 Hands-on knowledge of YouTube, Spotify, Apple Podcasts, and podcast hosting platforms
 </li>
 <li>
 Experience managing multiple clients and fast-moving workflows
 </li>
 <li>
 Clear written and verbal communication skills
 </li>
 <li>
 Comfortable working with structured processes, checklists, and deadlines
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience in a podcast agency or content production environment
 </li>
 <li>
 Familiarity with basic SEO, metadata optimization, and content analytics
 </li>
 </ul>
 
 
 
 
 Who is best fit for this role
 
 
 
 
 
 
 This role is ideal for someone who
 
 
 <ul>
 <li>
 Enjoys systems, structure, and quality control
 </li>
 <li>
 Takes ownership and accountability seriously
 </li>
 <li>
 Can manage clients without hand-holding
 </li>
 <li>
 Understands that execution and accuracy matter more than creativity
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 Submit your application through the form below:
 
 
 🔗https://docs.google.com/forms/d/e/1FAIpQLSfXLgjl6z4Xcjo7RiEkHhZXD_Klj0cv-SxxBzCgzzStnqd6Ww/viewform
 
 
 
 
</div>

Podcast Producer & QA Manager

TikTok

Global Operations
 
Creator Manager (Lead Generation) - TikTok LIVE
 
Location
 :
 
Dubai
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A204418
 
Responsibilities
 
The TikTok LIVE SMB service team is affiliated with the TikTok LIVE team. We aim to help TikTok's Small to Medium-Sized businesses (including merchants and creators) obtain more diverse customer acquisition and business operation methods through live streaming by building product capabilities and providing creator services, and to offer professional live streaming content for users.
 
As the SMB Creator Manager, you will be responsible for creator recruitment, growth, and empowerment. You will also drive the prosperity of the SMB live streaming ecosystem in a scalable and efficient manner, achieving core business objectives.
 
As an SMB Creator Manager, you will be the core driver of our SMB live streaming ecosystem’s growth. We value passion for live streaming and hands-on execution ability over rigid work experience — we are looking for someone who is eager to dive in, take ownership, and independently lead key initiatives including creator education, campaign planning & launch, and product feature promotion. You will play a pivotal role in scaling and optimizing our creator operations, ensuring that SMB creators and merchants can fully leverage TikTok Live to achieve their business goals, while contributing to the overall prosperity of our live streaming ecosystem.
 
Responsibilities: 
1. Recruit potential small and medium-sized business LIVE creators, including converting platform creators into streamers and attracting external potential creators to Tiktok.
 2. Led creators education and incubation, developed top and benchmark live business creators, and enhanced lead generation capabilities through online campaigns, ongoing creator education sessions.
 3. Manage creator performance, including go live duration and activity for content consumption, as well as tracking leads towards business targets.
 4. Oversee the cold start and basic operation streams, ensuring basic retention and business operations.
 5. Developed a deep understanding of product features and business logic, and collaborated cross-functionally with product, engineering, and operations teams to drive effective product adoption.
 
Qualifications
 
Minimum Qualifications: 
1. Strong analytical skills, data-driven mindset.
 2. Demonstrates a strong entrepreneurial mindset, proactively develops solutions, and possesses solid problem-solving capabilities.
 3. Bachelor's degree or higher
 4. Proficiency in Arabic and English
 
Preferred Qualifications: 
1. Experience with live streaming, content operation or gen operation operations
 2. Established connections with Live creator, content influencers.
 3. Experience in content operations or leads gen operation, data analysis or related fields, preferably within the tech industry.
 4. Strong project management and cross-functional collaborations
 5. Has experience in leading cold-start phase projects.
 
Job Information
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Creator Manager (Lead Generation) - TikTok LIVE

OluKai-Kaenon-melin-Roark

<div>Who We Are: 
At OluKai, we build premium products for the ocean lifestyle. Our footwear is created using the highest quality materials and crafted into beautiful, functional and incredibly comfortable designs that reflect the spirit of the ocean lifestyle we all enjoy. 
 
We are committed to creating quality products for our customers while leaving the smallest footprint possible on the planet. Our company philosophy is to be environmentally responsible as manufacturers and to pledge OluKai to actively support and work for a clean environment and a better quality of life. 
 
Our customers and staff embody the connection that exists between people and the ocean, it is our Culture. We want to build a team of individuals who embrace this culture, and have a passion for providing premium products and service to our customers. 


About The Role:

The Content Architect sits at the intersection of strategy, storytelling, operations, and performance. This role owns OluKai&rsquo;s content engine&mdash;defining how the brand shows up editorially across every channel, from social and E-commerce to owned retail, wholesale, and events.

This is not just a content management role. The Content Architect brings editorial vision, builds scalable systems and standards, and drives content performance with a data-informed mindset. You will collaborate across the entire Marketing organization&mdash;working closely with the CMO, SVP Creative, Director of Marketing, creative leadership, social, E-commerce, and retail teams&mdash;to translate brand strategy into stories that move people and drive the business. 


Key Responsibilities include but are not limited to: 
1. Editorial Strategy &amp; Brand Vision
<ul>
<li>Support and steward the editorial vision and brand content strategy in alignment with the CMO and SVP Creative.</li>
<li>Define OluKai&rsquo;s content pillars and storytelling themes&mdash;ensuring they authentically reflect the Aloha spirit, ocean culture, and the brand&rsquo;s premium positioning.</li>
<li>Develop content initiatives that support key business objectives, including social KPIs, go-to-market messaging, and performance marketing.</li>
<li>Identify and tailor content for distinct audience segments across consumer, wholesale, and international channels.</li>
<li>Partner with CMO, SVP Creative, and Director of Marketing to align on content storylines and priority projects.</li>
</ul>
2. Content Planning &amp; Editorial Calendar
<ul>
<li>Own the editorial roadmap. Build and manage the master content calendar across all channels and business units.</li>
<li>Align content planning with go-to-market priorities&mdash;key product launches, drops, collaborations, retail openings, trade shows, and cultural moments.</li>
<li>Plan and coordinate multi-channel content distribution across social, web, email, owned retail, wholesale, and Amazon.</li>
<li>Partner with the Director of Marketing to identify the highest-priority content moments tied to key revenue drivers (e.g. BFCM, seasonal launches).</li>
<li>Ensure content planning accounts for both brand-building and commercial storytelling in equal measure.</li>
</ul>
3. Content Creation &amp; Production Oversight
<ul>
<li>Write, edit, and refine content across touchpoints; develop detailed briefs for creative teams and external contributors.</li>
<li>Manage and direct freelance writers, photographers, videographers, copywriters, and production partners.</li>
<li>Oversee content production workflows in partnership with the Creative leadership, video editors, copywriter, and project manager.</li>
<li>Ensure consistency of voice, tone, and quality across every consumer and trade touchpoint.</li>
<li>Build and maintain a content governance model including standards, approval processes, and version control.</li>
</ul>
4. Content Architecture &amp; Systems
<ul>
<li>Support OluKai&rsquo;s content taxonomy, metadata frameworks, and organizational structure within the DAM and CMS.</li>
<li>Build scalable content models that enable assets to be structured, tagged, and reused efficiently across channels&mdash;embracing a &lsquo;create once, publish anywhere&rsquo; approach.</li>
<li>Collaborate with E-commerce, IT, and wholesale account teams to ensure content integrates seamlessly across platforms and partner sites &amp; apps.</li>
<li>Evaluate and implement tools and technologies&mdash;including AI-assisted content workflows&mdash;that advance the brand&rsquo;s content capabilities at scale.</li>
<li>Develop content frameworks and localization guidelines that preserve brand voice for international markets and distributor partners.</li>
</ul>
5. Cross-Functional Collaboration
<ul>
<li>Partner with the Social Coordinator on content distribution, amplification, and platform-specific optimization across all social channels.</li>
<li>Collaborate with the E-commerce team to bring digital storytelling to life through content, ensuring stores feel connected to brand moments.</li>
<li>Support key account and wholesale partners by ensuring brand content tools, digital assets, and product content are compelling, current, and accessible.</li>
</ul>
6. Performance &amp; Optimization
<ul>
<li>Define and track content KPIs including traffic, engagement, time on page, CTR, and conversion across owned digital channels.</li>
<li>Use analytics to identify high-performing content themes, formats, and cadences&mdash;continuously refining the content strategy based on what works.</li>
<li>Deliver regular content performance reports and optimization roadmaps to marketing leadership.</li>
<li>Stay ahead of shifts in how consumers discover content&mdash;including the growing role of AI-generated results, social search, and creator platforms.</li></ul> 


 Requirements and Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Marketing, Communications, Journalism, English, or a related field.</li>
<li>5+ years of progressive experience in content strategy, editorial management, or brand content roles&mdash;preferably within a premium lifestyle, apparel, or footwear brand.</li>
<li>Proven track record of building and executing multi-channel editorial strategies that drive both brand equity and measurable business results.</li>
<li>Exceptional writing and editing skills with a sharp editorial eye and strong command of brand voice.</li>
<li>Experience managing freelance contributors, creative teams, and content production workflows.</li>
<li>Strong understanding of content architecture principles&mdash;including taxonomy, metadata, DAM systems, and content governance.</li>
<li>Solid grasp of digital performance metrics and E-commerce content optimization.</li>
<li>Proficiency in project management and editorial planning tools (e.g. Asana, Airtable, Notion, or equivalent).</li>
<li>Familiarity with AI-assisted content tools and the evolving landscape of content operations.</li>
<li>Highly organized, collaborative, and calm under the pressure of simultaneous deadlines and competing priorities.</li>
<li>Passion for OluKai&rsquo;s mission, the ocean lifestyle, and the values of Aloha.</li></ul> 
Location &amp; Office Structure: This is an in-office hybrid position, mandatory 4 days per week in office in Irvine, CA with the option to work from home 1 day per week. Subject to change without notice as per company guidelines. 


Compensation: The salary range for this position is $110,000 to $130,000 plus opportunity for annual bonus; salary is based on the experience that you bring to the position. 


Benefits and Perks:
<ul>
<li>Complimentary chef prepared breakfast and lunch provided Monday - Thursday</li>
<li>Generous product gift program and all brand discounts</li>
<li>Growth opportunities within the Archipelago family of brands: OluKai, Kaenon, Melin, Roark</li>
<li>Company bonus program</li>
<li>5 year and 10 year Milestone Anniversary travel gifts</li>
<li>Medical, Dental, Vision insurance in accordance with plan guidelines</li>
<li>Company paid life insurance in accordance with plan guidelines</li>
<li>401k with employer match in accordance with plan guidelines</li>
<li>15 Days of PTO accrued annually, plus one additional day of PTO every year on your anniversary, and 3 Floating Holidays per year</li>
<li>Paid beach and giveback days, bi-annual team building events and other in-person celebrations</li>
<li>Work with talented and great people who share a love of the ocean lifestyle</li>
<li>OluKai is a Certified B Corporation with paid company service days</li>
<li>Dog friendly office</li></ul> 


Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual&rsquo;s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.</div>

OluKai Content Architect

Product ops
 
Partnership Manager, TikTok Operations
 
Location
 :
 
Los Angeles
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A49365
 
Responsibilities
 
About the Team
 TikTok's Content Partnerships team is responsible for accelerating the growth of our top global media accounts by developing strong, executive level relationships, strategic partnerships, landing core platform narratives, securing incremental growth (primarily content but in alignment with media, marketing, GBS teams) and providing best in class service.
 
Partnerships Manager (News) will report into the Head of Publisher, News team. The team develops and nurtures high level relationships with publishers across NA and globally, whilst securing incremental growth in content and delivering clear and attributable value back to publishers in order to improve partner ROI. This role will be primarily responsible for analysing global publishers' content performance on TikTok, providing strategic recommendations, and helping to manage publishers (NA + Global) on a day-to-day basis using data. The candidate should have a deep understanding of short-form, user-generated content landscape including account management, content strategy, data and performance analysis and knowledge of TikTok and the social media landscape.
 
This is a global role with a comprehensive scope: communication, data and analytics, and strategy skills, proven industry experience and understanding of TikTok's positioning versus competitors.
 
Responsibilities: 
<ul>
<li>Identify emerging content areas and partner relevant cross-functional stakeholders to build approaches, while also refining frameworks for approaches programs, in order to drive business goals and scaled content impact for TikTok and our partners</li>
<li>Channel partners' business needs and priorities into opportunities to unlock strategic incremental growth opportunities and product innovation</li>
<li>Identify blockers using data and propose solutions; demonstrate a deep understanding and insights of the key metrics and measurements in Content Operations with acute analytical, reporting, and data storytelling abilities</li>
<li>Develop and execute central content strategy and relationship management for corresponding partner stakeholders</li>
<li>Co-manage partners' content portfolio by working closely with Product, Creator, Ad Sales, Business Development teams and other cross-functional stakeholders to develop and execute publisher strategy based on company priorities</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>Our ideal candidate has experience across media, data, partnerships, and strategy, as well as experience working with product teams</li>
<li>Deep understanding and insights of the key metrics and measurements in Content Operations with acute analytical, reporting, and data storytelling abilities</li>
<li>Strong ability with industry stakeholders, leadership, and cross-functional stakeholders to steer complex projects with exemplary organizational, communication, and interpersonal skills</li>
<li>Understanding key business priorities, including the ability to clearly articulate key issues, recommend solutions, and kick-off projects to serve core business priorities</li>
<li>Creative approach to partnership structures (in working with Business Development) that fully appreciates the unique value TikTok creates for our L&N partners and ability to sell this narrative and value prop</li>
<li>Ability to navigate ambiguity with a problem-solver's mindset to drive strong execution in a fast-paced environment</li>
<li>Bachelor degree required</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Understanding of business dynamics with intellectual curiosity to dive deeper into key issues versus accepting a cursory understanding of the marketplace</li>
<li>Experience with product preferred</li>
<li>MS/MA/MBA and/or content platform experience considered a plus</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $88920 - $209380 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Partnership Manager, TikTok Operations

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