content specialist

Giftogram

<div>Content Specialist &middot; Parsippany, NJ &middot; Full-Time &middot; In-Office
About Us
Founded in 2012, Giftogram has grown into a profitable B2B rewards-and-gifting SaaS platform. Our clients range from mid-market corporations and nonprofits to Fortune 500 brands worldwide. We've delivered hundreds of millions of dollars to gratified recipients and we're just getting started. Giftogram could be a great fit for you if you value creativity, optimism, ambition, integrity, and resourcefulness. We're entering an exciting phase of growth and are looking for curious, motivated people who want to grow their skills while making a real impact.
About the Role
As a Content Specialist, you'll report directly to the Head of Marketing and own the words, voice, and editorial strategy behind how Giftogram shows up in the market. This is a role for someone who thinks in systems. They can zoom out to map a full content strategy and zoom in to edit a sentence until it's exactly right.
You'll be the keeper of Giftogram's brand voice, the engine behind our blog and long-form content, and the person who makes sure every asset, from a sales one-pager to a G2 review callout, sounds like Giftogram. You'll manage a mix of ongoing freelance writers and source new ones as project needs evolve, and you'll work closely with the Sales Enablement Specialist, Demand Gen Manager, and subject matter experts across the business to produce content that's accurate, on-brand, and built to perform.
What You'll Do
Content Strategy &amp; Brand Voice<ul><li>
Own and evolve Giftogram's brand voice guidelines, ensuring consistency across every content format and channel, from website copy to sales decks to email sequences</li><li>
Think macro about content needs across the full GTM motion. Mapping what content exists, what's missing, and what should be prioritized based on pipeline stage, buyer type, and business goals</li><li>
Contribute content strategy and copy direction for social media, advising on how to repurpose and extend long-form content as social fodder across LinkedIn and other relevant channels</li><li>
Analytically articulate the role content plays in Giftogram's GTM motion, connecting content output to pipeline influence, SEO performance, and sales enablement impact</li><li>
Think beyond the written word! Understand when and how to deploy video, customer testimonials, research data, G2 review widgets, and other content formats to maximize impact at each stage of the funnel</li></ul>
Blog &amp; Long-Form Content<ul><li>
Own the Giftogram blog end-to-end, including editorial calendar, topic ideation, writing, editing, publishing, and performance tracking</li><li>
Develop long-form content including guides, thought leadership articles, and use case-driven pieces that serve both SEO goals and buyer education across HR, marketing, sales, and consumer audiences</li><li>
Apply SEO and AEO best practices to all content, structuring for search intent, featured snippets, and AI-driven search surfaces</li></ul>
Social &amp; Multimedia Content<ul><li>
Write social copy and develop content frameworks that translate blog posts, research, and campaigns into platform-native content for LinkedIn and beyond</li><li>
Develop video scripts for product explainers, customer stories, and campaign content in collaboration with internal stakeholders and external producers</li></ul>
Sales &amp; Marketing Asset Support<ul><li>
Partner with the Sales Enablement Specialist to write and edit customer-facing assets including one-pagers, pitch decks, capability overviews, and email sequences, ensuring brand voice and messaging consistency throughout</li><li>
Own the end-to-end production of case studies including coordinating with customers, sales, and internal stakeholders to capture the story, write the narrative, and package it for use across sales, marketing, and the website</li><li>
Advise on how to leverage G2 reviews, customer proof points, and third-party validation more effectively across the website, sales materials, and campaigns</li></ul>
Research &amp; Reports<ul><li>
Contribute to the development of original research reports on an as-needed basis. You&rsquo;ll support narrative development, data storytelling, and content packaging from raw findings to polished, publishable output</li></ul>
Freelance Management<ul><li>
Manage an ongoing stable of freelance writers, both creative and technical, providing clear briefs, editorial feedback, and quality control to ensure output meets Giftogram's standards</li><li>
Source and onboard new freelance talent as project needs evolve, building a reliable bench of writers across relevant content categories</li></ul>
What You'll Bring<ul><li>
3&ndash;5 years of experience in content marketing, editorial, or a writing-focused B2B marketing role</li><li>
Exceptional writing and editing skills across formats, you can write a compelling blog post, a crisp one-pager, and a punchy email sequence, and you know the difference between all three</li><li>
Working knowledge of SEO and AEO best practices, you understand how to write for both human readers and search engines, including how content performs within AI-powered search tools like Google's AI Overviews and Perplexity</li><li>
Experience with SEO tools such as Semrush or Ahrefs and web analytics platforms such as GA4</li><li>
Experience managing freelance writers or contributors, with the ability to brief, edit, and maintain quality at volume</li><li>
Familiarity with HubSpot for email content and basic campaign support</li><li>
Strategic thinker who can connect content output to business outcomes and communicate that connection clearly to stakeholders and executives</li><li>
Highly collaborative, you work well with sales, account managers, product, and marketing peers and know how to gather input without losing editorial control</li><li>
Curious about new technology and quick to adopt it. You actively use AI tools to research faster, draft smarter, and scale content output without sacrificing quality</li></ul>
Nice to have, but not required:<ul><li>
Familiarity with gift card, rewards, incentives, or loyalty categories</li><li>
Experience writing for multiple B2B buyer personas (HR, marketing, sales, finance)</li><li>
Background in or exposure to original research, data storytelling, or report production</li></ul>
What We Offer<ul><li>
Competitive base salary + discretionary annual performance bonus</li><li>
401(k) with company match</li><li>
Medical, Dental, and Vision insurance</li><li>
On-site in Whippany, NJ</li><li>
15 PTO days + paid holidays</li><li>
High-visibility role with direct impact on revenue and growth</li><li>
Collaborative, fast-moving team that values initiative and ideas</li><li>
A product people genuinely love sending and receiving</li></ul>
nGrOL1cbdM</div>

Content Specialist

PRIME SIGNATURE

Urgent Hiring! Company DescriptionPrime Signature is a prominent provider of advanced e-commerce platforms and innovative technology solutions, in Egypt. Our company specializes in empowering businesses to embrace the digital age, offering tailored e-commerce solutions, tech app development, and strategic insights into digital transformation. With a global client base, our dedicated team consistently delivers top-notch solutions and remains at the cutting edge of market trends. Each project is meticulously organized and executed with precision to ensure long-term success and impactful results. As a partner of the innovation-driven Signature Technology in Dubai, we are committed to driving growth and excellence in every endeavor.Role DescriptionPrime Signature is seeking a full-time Content Specialist for an on-site role at our office in Cairo, Egypt. The Content Specialist will be responsible for developing, managing, and curating high-quality content to align with the organization's strategies and goals. Responsibilities include creating and strategizing web content, implementing content management processes, and ensuring consistency and effectiveness across various platforms. The role also involves collaborating with teams to enhance communication strategies and ensure the delivery of engaging content to target audiences.Key Activities:<ul><li>Strong skills in Web Content Writing, Writing, and developing creative Content Strategies</li><li>Experience in Content Management and maintaining consistency across multiple platforms</li><li>Excellent Communication skills to collaborate with teams &amp; etc.,</li><li>Compile, sort, verify and correct data to be entered</li><li>Meets business metrics and goals, KPI's, SLA, and quality targets</li><li>Writing skills (product description / marketing tone)</li><li>Understanding of customer behavior</li><li>To ensure meeting a minimum of 95% quality score by avoiding entry mistakes</li><li>Manage filing and routing of source documents after entry</li><li>Update data in appropriate systems in accurate and timely manner to avoid backlogging</li><li>Contributes to project improvement ideas</li><li>Proactively raises issues and solve it</li><li>Collect product information</li><li>Translating content from English to Arabic and vice versa.</li><li>Creating and editing content to raise brand awareness</li><li>Follow images guidelines and Edit, If Applicable</li><li>Detail-oriented with the ability to organize and manage tasks efficiently</li><li>Previous experience in e-commerce or technology solutions is a plus</li><li>Proficiency in digital tools and content management systems is advantageous</li></ul>Qualifications &amp; Skills: <ul><li>1+ Years of relevant experience</li><li>Strong writing and editing skills</li><li>Good command of English &amp; Arabic (written and verbal)</li><li>Attention to detail and high level of accuracy</li><li>Basic understanding of SEO is a plus</li><li>Ability to work with large data sets</li><li>Microsoft Office</li></ul>Why Join Us:<ul><li>Collaborative and supportive work environment</li><li>Opportunity to contribute to process improvements</li><li>Professional growth and learning opportunities</li></ul>Job Type: Full-timePay: From E&pound;15,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in content creation or digital marketing?</li><li>What is your notice period in (days)?</li><li>Do you have experience working in an e-commerce or marketplace platform?</li><li>What is your expected salary?</li></ul>Work Location: In person

MediServ

<div>
 
 We are seeking a creative and detail-oriented
 
 Digital Content Specialist
 
 to support the planning, creation, and management of content across our digital platforms. This role is essential in maintaining a consistent, engaging, and up-to-date online presence that aligns with our brand and communication objectives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Content Planning &amp; Development:
 
 
 <ul>
 <li>
 Develop and execute content plans aligned with marketing and brand strategies
 </li>
 <li>
 Create, edit, and publish engaging content across digital platforms
 </li>
 <li>
 Ensure all content adheres to brand tone, messaging, and communication standards
 </li>
 </ul>
 
 
 
 
 
 Digital Platforms Management:
 
 
 <ul>
 <li>
 Manage and regularly update all digital channels to ensure consistency and accuracy
 </li>
 <li>
 Schedule and publish content across platforms
 </li>
 <li>
 Monitor platform activity and ensure timely updates
 </li>
 </ul>
 
 
 
 
 
 Website Content Management:
 
 
 <ul>
 <li>
 Write, edit, and upload content for the company website
 </li>
 <li>
 Maintain and update website content to ensure accuracy and relevance
 </li>
 <li>
 Apply basic SEO practices (keywords, meta descriptions, content structuring)
 </li>
 <li>
 Coordinate with internal teams to reflect updates, services, and announcements
 </li>
 </ul>
 
 
 
 
 
 Trends Monitoring &amp; Optimization:
 
 
 <ul>
 <li>
 Stay up to date with industry trends and digital best practices
 </li>
 <li>
 Monitor basic SEO performance and identify opportunities for improvement
 </li>
 <li>
 Enhance content performance and engagement through optimization
 </li>
 </ul>
 
 
 
 
 
 Performance Tracking &amp; Reporting (10%)
 
 
 <ul>
 <li>
 Track content performance using analytics tools
 </li>
 <li>
 Prepare reports and provide actionable recommendations
 </li>
 <li>
 Support data-driven decision-making for content strategies
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 
 
 Education &amp; Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Communications, Digital Media, or a related field
 </li>
 <li>
 Certifications in Digital Marketing or Content Creation are a plus
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in digital content, social media management, or similar roles
 </li>
 <li>
 Experience managing digital platforms and website content
 </li>
 <li>
 Familiarity with CMS platforms and analytics tools
 </li>
 <li>
 Experience in corporate or healthcare environments is an advantage
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong writing and editing skills in both English and Arabic
 </li>
 <li>
 Solid understanding of digital platforms and content trends
 </li>
 <li>
 Basic knowledge of SEO principles and content optimization
 </li>
 <li>
 Familiarity with design tools is preferred
 </li>
 <li>
 Strong organizational and time management abilities
 </li>
 <li>
 Ability to collaborate effectively with designers and cross-functional teams
 </li>
 </ul>
 
 
</div>

Quest Software

<div>Overview:
<div>
One Identity is a leader in the Identity and Access Management market. We enable our global enterprise customers to achieve their mission and deliver on their promises securely and efficiently. That&rsquo;s why we offer a comprehensive family of identity and access management (IAM) solutions designed to solve today&rsquo;s challenges and address tomorrow&rsquo;s as they arise. We help our customers get identity and access management right. We are now seeking a Content Specialist to join our team.</div><div></div><div> 
The Content Specialist, Copywriting &amp; Editing will be responsible for developing and refining brand-driven content that strengthens One Identity's brand awareness and elevates our share of voice. This role is crucial for ensuring all communications align with the brand's framework and positioning strategy. You will be a key contributor to our content marketing efforts, helping to establish and scale our brand language and connect with our audience through compelling storytelling, guided by a deep understanding of the high-level One Identity persona, ensuring all content remains relevant and impactful.</div>
Responsibilities:
<div>
What You Will Do</div><ul><li>Craft and edit a wide range of content, including long-form and short-form blogs, website copy, case studies, and thought leadership articles, all designed to reinforce our brand positioning.</li><li>Research and write original social media content that reflects a high-level company point of view and strengthens brand awareness, collaborating with our design team</li><li>Revise and re-purpose content from other channels to align with the core brand narrative for a variety of platforms.</li><li>Serve as the primary editor for all written content, ensuring grammatical integrity and strict adherence to brand style guidelines to maintain consistency and brand value.</li><li>Collaborate with marketing, product, and subject matter experts to gather insights, ensuring all communications contribute to our strategic positioning.</li><li>Continuously conduct quality control on existing content to ensure it remains current and consistent with our evolving brand framework.</li></ul><div></div><ul><li> 
Key Performance Indicators (KPIs) Role: The success of this role will be measured by the following metrics, which directly reflect the quality and reach of the content produced:</li><li>Content Engagement: The performance of new content through metrics such as social media shares, comments, and positive mentions. This measures the content's ability to resonate with our audience and increase brand voice.</li><li>Organic Traffic Growth: The impact of new blog posts and website copy on our search presence, measured by the increase in organic website traffic to content-related pages and the number of new keywords ranked in the top 10.</li><li>Audience Behavior: The quality and stickiness of content, measured by average time on page and bounce rate for new content assets.</li><li>Consistency &amp; Quality: The adherence to brand style guidelines across all published content, ensuring a unified and professional brand voice. This can be measured through internal content audits and a reduction in the number of required edits from final reviews.</li></ul><div></div><div> 
Skills / Competencies</div><ul><li>Brand-Centric Copy-writing &amp; Editing: Proven ability to create and refine content that builds and reinforces brand identity and value.</li><li>Brand Language Expertise: Deep understanding of how to establish, maintain, and scale a consistent brand voice across multiple content formats.</li><li>Audience-Centric Writing: Ability to understand and write for the high-level One Identity persona, ensuring all communications are relevant and engaging.</li><li>Collaboration: Excellent communication skills and the ability to work effectively with cross-functional teams and subject matter experts to align content with strategic brand goals.</li><li>Strategic Thinking: A strong grasp of how content contributes directly to brand equity, awareness, and the generation of quality leads (MQLs and SQLs).</li></ul>
Qualifications:
<div>
What Skills &amp; Experience You Should Bring</div><ul><li>Bachelor's degree in English, Journalism, Communications, or a related field preferred.</li><li>A minimum of three years of professional experience in copy-writing, editing, or a related content role.</li><li>A proven portfolio of work that demonstrates expertise in creating diverse content types (e.g., blogs, web pages, case studies, social media) in a brand-focused role.</li><li>Strong knowledge of content management systems (CMS) and digital publishing platforms.</li><li>Experience in a B2B or B2C environment, with a track record of translating complex ideas into compelling content that drives business outcomes.</li></ul><div></div><div> 
Company Description</div><div>
One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.</div><div> 
</div><div>When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.</div><div> 
</div><div>Why work with us?</div><ul><li>Life at One Identity means collaborating with dedicated professionals with a passion for technology.
</li><li>When we see something that could be improved, we get to work inventing the solution.
</li><li>Our people demonstrate our winning culture through positive and meaningful relationships.
</li><li>We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
</li><li>Our team members&rsquo; health and wellness is our priority as well as rewarding them for their hard work.</li></ul><div> 
</div><div>One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.</div><div> 
</div><div>Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team</div><div> 
</div><div>Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com</div><div></div><div> 
#LI-NM1</div></div>

Nor Cal Pipeline Services

<div>About Legacy Utility Group

Legacy Utility Group is a family of specialized infrastructure service companies, including Nor-Cal Pipeline Services, ECS, JVAC, and Guardian Traffic Solutions. We serve municipalities, contractors, and private clients with critical underground utility, excavation, and traffic control services across multiple states. 
We&rsquo;re also an employee-owned company (ESOP), which means our people don&rsquo;t just work here, they have a stake in what we&rsquo;re building. That ownership mindset shows up in the quality of our work, how we support each other, and how we serve our customers. 
At Legacy Utility Group, we lead with Integrity, we Think Big about safety, growth, and innovation, and we win through Teamwork. Our work happens in the field: solving complex challenges, protecting communities, and delivering essential infrastructure. But like most companies in our industry, we haven&rsquo;t always told that story well. 
That&rsquo;s where you come in. 
Role Overview

We are hiring a Content Specialist to join our Marketing team and act as an internal storyteller across all Legacy brands. 
This role is best described as a &ldquo;field-to-brand translator.&rdquo; You will work closely with operations teams, subject matter experts (SMEs), and leadership to capture real work happening in the field and turn it into clear, engaging content that builds trust, authority, and brand recognition. 
While this role collaborates heavily with field and operations teams, it sits within the Marketing department and follows the CMO&rsquo;s content strategy. This is a hands-on execution role with the opportunity to shape and influence content strategy over time. 
This is not an influencer role; you are not expected to be the face of the brand. Instead, you will spotlight our crews, elevate our experts, and bring our work to life through content. You will have a front-row seat to real-world infrastructure work and the opportunity to shape how an entire industry tells its story. 
Essential Duties &amp; Responsibilities 
What You&rsquo;ll Do 

Content Creation &amp; Distribution
<ul>
<li>Develop and publish 3&ndash;5 social media posts per week across multiple platforms (LinkedIn, Instagram, etc.)</li>
<li>Create supporting graphics, short-form videos, and visual content (Canva, Adobe, CapCut, etc.)</li>
<li>Ensure all content aligns with each brand&rsquo;s voice, tone, and visual standards</li> 
</ul>
Field Content Curation
<ul>
<li>Proactively collect photos, videos, and updates from field teams across multiple regions</li>
<li>Build relationships with project managers, superintendents, and crews to source content</li>
<li>Follow up consistently with field teams to capture content&mdash;this role requires persistence and proactive communication</li>
<li>Translate field activity into simple, engaging stories for external audiences</li>
</ul>
Thought Leadership Program
<ul>
<li>Conduct weekly interviews with internal SMEs</li>
<li>Ghostwrite LinkedIn posts, articles, and insights on behalf of leadership and technical experts</li>
<li>Identify and develop repeatable content themes that position Legacy brands as industry authorities</li>
</ul>
Internal Communications &amp; Storytelling
<ul>
<li>Support internal storytelling that celebrates crews, projects, and company wins</li>
<li>Help communicate key updates, milestones, and initiatives across the organization</li>
<li>Reinforce company culture through consistent, authentic content</li>
</ul>
Brand Stewardship &amp; Collaboration
<ul>
<li>Ensure all content aligns with established brand standards and messaging</li>
<li>Work directly with the CMO to execute and refine content strategy</li>
<li>Provide recommendations based on performance, feedback, and field insights</li>
</ul>
What Success Looks Like
<ul>
<li>Consistent, high-quality, audience-focused content across all brands</li>
<li>Increased visibility and recognition of field crews and project work</li>
<li>Strong engagement from both internal SMEs and field teams, and external audiences (followers, impressions, interactions)</li>
<li>Turn field updates into timely content while projects are still active and relevant</li>
<li>Content that supports recruiting, sales, and brand awareness efforts</li>
<li>A growing library of authentic, field-driven content</li></ul> 


Qualification Requirements

Experience
<ul>
<li>1&ndash;5 years in marketing, communications, or content creation</li>
<li>Experience in construction, infrastructure, or industrial industries is a plus&mdash;but not required</li>
</ul>
Required Skills

Core Skills
<ul>
<li>Strong writing and storytelling ability (clear, concise, engaging)</li>
<li>Ability to translate technical work into simple, engaging language</li>
<li>Experience creating social media content (B2B preferred, construction a plus)</li>
<li>Basic graphic design and video editing skills (Canva, Adobe, CapCut, etc.)</li>
<li>Comfortable interviewing and extracting insights from technical professionals</li>
<li>Ability to visit job sites occasionally and work in outdoor environments as needed</li>
</ul>
Soft Skills
<ul>
<li>Curious and proactive; comfortable reaching out to field teams and leadership</li>
<li>Organized and able to manage multiple brands and content streams</li>
<li>Strong communication and relationship-building skills</li>
<li>Able to operate in a fast-paced, operations-driven environment</li>
</ul>
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand, and walk. The employee is occasionally required to climb, or balance, and stoop, kneel crouch, or crawl. 


The employee occasionally is required to lift and/or move up to 25 pounds and to walk up to &frac12; mile daily. Specific vision abilities in this job include close vision and distance vision. 


Work Environment

Application Requirements

To be considered, applicants must submit:
<ul>
<li>Resume</li>
<li>Links to relevant work samples (social posts, videos, writing, campaigns, etc.)</li>
</ul>
Interview Process (Includes Practical Exercise)

Final candidates will be asked to complete a short exercise.

Given a sample job site photo and a few project details, create:
<ul><li>1 LinkedIn post</li></ul>
<ul><li>1 Instagram caption</li></ul>
<ul><li>1 short-form video concept</li></ul>

This helps us understand how you think, write, and translate field work into content.

Why This Role Matters

Most companies in our industry struggle to tell their story.

You will play a key role in changing that by helping us:
<ul>
<li>Celebrate the people behind the work and reinforce our ownership culture</li>
<li>Build trust with customers and partners</li>
<li>Strengthen our brand across multiple markets</li>
</ul>
Growth Opportunity

This role has a clear path to grow into:
<ul>
<li>Senior Content Strategist</li>
<li>Brand Manager</li>
<li>Marketing Lead within Legacy</li></ul> 


Note: Legacy Utility Group is a drug-smoke and alcohol- free workplace. Drug testing is a requirement for employment. 


Legacy Utility Group is an Equal Opportunity Employer.</div>

Qualia

<div>At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem-homebuyers and sellers, lenders, title and escrow agents, and real estate agents-onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.
<h3 class="jobSectionHeader">
WHAT YOU'LL WORK ON</h3>

The Content Specialist is responsible for creating clear, engaging content that helps customers and internal teams learn, adopt, and use Qualia successfully. This role supports customer education, enablement, and knowledge management efforts through written content, short-form videos, visual assets, and training support materials.

This is a hands-on content creation role for someone with strong writing skills, sharp attention to detail, and an interest in turning complex product and process information into content that is easy to understand. You'll work closely with cross-functional partners and more experienced team members to create and maintain content that supports the customer experience at scale.
<h3 class="jobSectionHeader">
RESPONSIBILITIES</h3>
<ul><li>Create and update written content across help center articles, internal knowledge resources, training materials, and enablement documentation</li>
<li>Support the development of short-form videos, tutorials, and simple multimedia assets to reinforce learning and product adoption</li>
<li>Create basic visual assets, graphics, and presentation materials to support content and training initiatives</li>
<li>Translate product workflows, common support questions, and operational processes into clear, user-friendly content</li>
<li>Partner with teams such as Support, Customer Success, Onboarding, and Product to gather information and keep content accurate and up to date</li>
<li>Review and revise existing content for clarity, consistency, grammar, and usability</li>
<li>Follow established content standards, templates, and style guidelines to ensure a consistent user experience</li>
<li>Help maintain and organize content across platforms such as the help center, LMS, and internal documentation systems</li>
<li>Incorporate feedback from internal stakeholders and customer trends to improve content over time</li>
</ul><h3 class="jobSectionHeader">YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH</h3>
<ul><li>1&ndash;3 years of experience in content creation, writing, enablement, training support, technical writing, or knowledge management in a SaaS, technology, or professional services environment</li>
<li>Strong writing and editing skills, with the ability to make complex information clear and approachable</li>
<li>A strong writing sample or portfolio that demonstrates clarity, structure, and attention to audience needs</li>
<li>Experience with or exposure to short-form video editing and basic graphic design</li>
<li>Strong attention to detail and commitment to producing accurate, polished work</li>
<li>Ability to manage multiple assignments, stay organized, and follow through on deadlines</li>
<li>Comfort collaborating with cross-functional teams and incorporating feedback into content revisions</li>
<li>Interest in learning new tools, products, and workflows quickly</li>
<li>Familiarity with tools such as Zendesk, Seismic, Skilljar, Google Vids, or Adobe Premiere is a plus</li>
<li>Bachelor's degree in Journalism, English, Communications, or a related field (Technical Writing or Media Studies concentrations are a plus)</li>
</ul>
While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. We have other physical office locations in San Francisco, California, and Concord, New Hampshire.
<h3 class="jobSectionHeader">
WHY QUALIA</h3>

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems-and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice.

#LI-Remote</div>

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