contract management specialist

Hill International

<div><p>The role involves reviewing and evaluating contract documents to ensure compliance with legal and regulatory requirements, while negotiating terms that protect the company&rsquo;s interests and minimize risk. It includes collaborating with internal teams to develop contract templates and procedures, as well as providing guidance to project managers and stakeholders on contract-related matters. The position requires monitoring contract performance, including deliverables, milestones, and payments, and identifying risks with appropriate solutions. Maintaining accurate contract documentation and supporting the full contract lifecycle&mdash;from initiation to closeout, including modifications and extensions&mdash;is essential. The role also involves staying up to date with industry best practices, working with legal counsel on complex issues, ensuring compliance with company policies, and carrying out any additional duties assigned by the line manager.</p></div>
<br><div><ul><li>Review and evaluate contract documents to ensure compliance with legal and regulatory requirements.
</li><li>Negotiate contract terms and conditions, ensuring favorable terms for the company while minimizing risk.
</li><li>Collaborate with internal teams to develop and maintain contract templates and standard operating procedures.
</li><li>Provide guidance and support to project managers and other stakeholders in contract-related matters.
</li><li>Monitor and track contract performance, including deliverables, milestones, and payments.
</li><li>Identify and mitigate contract risks, and propose solutions to resolve any issues that may arise.
</li><li>Prepare and maintain accurate and up-to-date contract files and documentation.
</li><li>Support managing the contract lifecycle from initiation to closeout, including contract modifications and extensions.
</li><li>Stay current on industry trends and best practices in contract management.
</li><li>Collaborate with legal counsel as necessary to resolve complex contract issues.
</li><li>Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.
</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul></div>
<br><div><ul><li>Bachelor in engineering from an accredited university.
</li><li>Minimum 10 years&rsquo; experience in contracts management
</li><li>Experience with the Kingdom of Saudi Arabia procurement law .
</li><li>Demonstrated experience in pricing, contract law, contract drafting, administration and negotiation of change orders, effective correspondence, planning and scheduling. Thorough knowledge of prime contracts management administration as well as (sub) contract formation and administration, execution office and field procedures and documents relating to a multi-discipline construction project.
</li><li>Excellent verbal and written communication skills in both Arabic and English.</li></ul></div>

Contract Management Specialist

Blue Line Solutions

<div><div><b>Job Title: </b>Contracting Specialist<br>
<b>Company: </b>Blue Line Solutions, LLC<br>
<b>Location: </b>Chattanooga, TN (or Remote with Travel as Needed)</div>
<div></div><div><b>Company Overview</b></div>
<div>Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. As a growing organization committed to excellence, integrity, and customer service, we seek individuals who are passionate about supporting public safety and driving operational success.</div>
<div></div><div><b>Position Summary</b></div>
<div>The Contracting Specialist plays a critical role in supporting revenue growth, ensuring compliance, and strengthening customer relationships through effective contract management. This role partners closely with Sales, Legal, Finance, and Operations to manage the full contract lifecycle, support new business opportunities, and drive contract renewals and extensions with state and local government agencies.</div>
<div></div><div>This position also owns the integrity and accuracy of contract data within the company&rsquo;s ERP system, ensuring alignment between executed agreements and financial and operational reporting.</div>
<div></div><div><b>Key Responsibilities</b></div>
<div><b>Contract Lifecycle Management</b></div>
<ul><li>Manage contracts end-to-end, including drafting, review, negotiation, execution, and renewal</li>
<li>Maintain centralized contract repository and track key terms, milestones, and renewal dates</li>
<li>Proactively manage expirations and extensions to minimize revenue disruption</li>
</ul>
<div></div><div><b>ERP Contract Management &amp; Data Integrity</b></div>
<ul><li>Own entry, maintenance, and accuracy of all contracts within ERP system</li>
<li>Ensure alignment between ERP data and executed agreements (pricing, terms, duration, renewals)</li>
<li>Partner with Finance to support revenue recognition and reporting accuracy</li>
<li>Develop standardized processes for contract setup, updates, and renewals</li>
<li>Support reporting and visibility into contract status and pipeline</li>
</ul>
<div></div><div><b>Customer Engagement &amp; Contract Extensions</b></div>
<ul><li>Partner with Sales and Customer Success to drive renewals and extensions</li>
<li>Conduct proactive outreach to agencies ahead of contract expiration</li>
<li>Ensure contract terms align with customer expectations and program performance</li>
</ul>
<div></div><div><b>RFP &amp; New Contract Review</b></div>
<ul><li>Review RFPs and new opportunities for legal, commercial, and operational risk</li>
<li>Provide guidance on requirements, deviations, and compliance considerations</li>
<li>Collaborate cross-functionally to support compliant, competitive responses</li>
</ul>
<div></div><div><b>Sales Support &amp; Contract Development</b></div>
<ul><li>Partner with Sales to structure deals and contracts</li>
<li>Develop and maintain contract templates aligned with company and state requirements</li>
<li>Ensure consistency while allowing for jurisdictional flexibility</li>
</ul>
<div></div><div><b>Negotiation &amp; Risk Management</b></div>
<ul><li>Lead and support contract negotiations with agencies and partners</li>
<li>Balance risk mitigation with commercial objectives</li>
<li>Escalate complex issues appropriately while maintaining deal momentum</li>
</ul>
<div></div><div><b>Compliance &amp; Governance</b></div>
<ul><li>Ensure contracts comply with federal, state, and local regulations</li>
<li>Partner with Legal and Compliance on regulatory changes</li>
<li>Support audit readiness and documentation requirements</li>
</ul>
<div></div><div><b>Qualifications</b></div>
<div><b>Education &amp; Experience</b></div>
<ul><li>3&ndash;5 years of contract management experience</li>
<li>Experience working with state and local government contracts required</li>
<li>Strong understanding of RFP processes and public procurement</li>
<li>Experience with ERP systems for contract management</li>
</ul>
<div></div><div><b>Top Skills</b></div>
<ul><li>Contract negotiation and risk assessment</li>
<li>Strong written and verbal communication</li>
<li>High attention to detail and organization</li>
<li>Cross-functional collaboration</li>
<li>Data accuracy and process discipline</li>
<li>Project and time management</li>
</ul>
<div></div><div><b>Preferred</b></div>
<ul><li>Experience in government technology, public safety, or regulated industries</li>
<li>Familiarity with contract lifecycle management (CLM) tools</li>
<li>Experience working across multi-state regulatory environments</li></ul><br>
<div></div>
<div></div><div><b>Ideal Candidate Traits</b></div>
<ul><li>Detail-oriented and highly organized</li>
<li>Strong business judgment and problem-solving mindset</li>
<li>Comfortable navigating ambiguity in a growing organization</li>
<li>Proactive and able to manage multiple priorities</li>
<li>Collaborative and team-focused</li>
</ul>
<div></div><div><b>Reporting Relationships</b></div>
<div>This position reports directly to the Director of Bids and Proposals and works closely with Sales, Legal, Finance, and Operations</div>
<div></div><div><b>Pay</b></div>
<div>$75,000 per year</div>
<div></div><div><b>Benefits</b></div>
<ul><li>401(k)</li>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Paid time off</li>
</ul>
<div></div><div><b>Schedule</b></div>
<ul><li>Full-time</li>
<li>Monday&ndash;Friday</li>
<li>Day Shift</li>
<li>On-site in Chattanooga, TN - Hybrid or Remote (with travel as needed)</li>
</ul>
<div></div><div><b>Why Join Blue Line Solutions?</b></div>
<ul><li>Be part of a mission-driven company focused on improving public safety</li>
<li>Gain hands-on experience in product development and cross-functional collaboration</li>
<li>Work in a supportive environment with opportunities for growth</li>
<li>Contribute to innovative solutions that impact communities nationwide</li></ul></div>

Contracting Specialist

State of Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<br>
<div><b>About WSDOT</b></div><div>
Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!</div><div></div><div><b><br>
The Opportunity</b></div><div>
WSDOT is seeking a detail-oriented and motivated Contracts Specialist 1 to join our team in Olympia, WA. This position is located within Headquarters (HQ) in the Accounting and Financial Services (AFS) Division and reports to a Contracts Specialist 2 within the Procurement and Materials Management Office (PMMO). In this role, you will play a key part in advancing WSDOT&rsquo;s mission by supporting the successful delivery of transportation projects across the state. You will help ensure the accurate execution and administration of construction contracts, contributing to efficient project delivery and strong financial stewardship. As a valued member of the Contract Administration and Payment System (CAPS) team, you will support contract administration and payment processes while applying your knowledge of the Department&rsquo;s contract, accounting, and reporting systems. This position also requires a solid understanding of WSDOT and statewide contracting policies, procedures, and administrative practices.</div><div></div><div><br>
This is an excellent opportunity for someone who thrives in a collaborative environment, values precision, and is eager to contribute to meaningful infrastructure projects that serve communities across Washington.</div><div></div><div><b><br>
What to Expect</b></div><div>
Among the varied range of responsibilities held within this role, the Contract Specialist 1 will:</div><div><ul><li>
Review, research and release TRAINS payment vouchers for construction contract payments, enter any needed information, email contractors notice of payment, daily reconcile CAPS/TRAINS ensuring all payments are accounted for.</li><li>
Prepare weekly contracts going to Ad, prepare contract letters and documentation to mail with contracts upon award, creating and maintaining contract file (to include electronic or physical filing), answering contractor questions, verifying contractor is an active vendor, verifying insurance requirements per contract, including any special provisions in the contract documents.</li><li>
Verify accuracy of contract documents before execution by WSDOT.</li><li>
Coordinate with HQ Construction or project offices for contract execution, notifying interested parties of contract execution.</li><li>
Assist in daily management of the Contract Administration and Payment System (CAPS) software, providing support to CAPS users across the state. This includes troubleshooting error messages, managing contract information, generating form letters for contract milestones, and routine tasks such as insurance updates, bond inquiries, etc.</li><li>
Close Contracts with the Department of Labor and Industries. This includes accurately reporting contractor payments and taxes to the Department of Revenue. Track External Agency releases prior to providing Contract Acceptance. Release applicable retainage or monies owed to the State of Washington and accurately perform accounting practices to move the money to the correct revenue fund.</li></ul></div><div></div><div><b><br>
Qualifications</b></div><div>
To be considered for this opportunity, the following are required:</div><ul><li><b>
Contract Interpretation &amp; Compliance: </b>Demonstrated ability to analyze and interpret construction contract provisions to ensure compliance, mitigate risk, and promote clarity in contract execution and administration.</li><li><b>
Retainage &amp; Final Acceptance Application: </b>Proven skill in identifying and applying contract provisions related to retainage and final acceptance, ensuring accurate implementation in accordance with policy and contractual requirements.</li><li><b>
Issue Identification &amp; Resolution: </b>Demonstrated experience identifying discrepancies in contract documentation or processes, clearly documenting findings, and initiating appropriate and timely resolution actions.</li><li><b>
Contract Administration &amp; Financial Accuracy: </b>Proficiency in applying retainage requirements and processing financial adjustments accurately, ensuring alignment with contract terms, policies, and audit standards.</li><li><b>
Contract Execution Oversight: </b>Demonstrated knowledge of contract execution standards and best practices, with the ability to ensure contracts are properly executed, complete, and compliant with established criteria.</li><li><b>
Documentation &amp; Timeline Management: </b>Ability to identify required contract documents, enforce submission requirements, and ensure adherence to critical timelines for contract execution.</li><li><b>
Performance Monitoring &amp; Accountability: </b>Skill in monitoring contractor compliance with execution requirements, including ensuring contracts are executed within required timeframes (e.g., within 20 days of award).</li><li><b>
Invoice Review &amp; Compliance Assurance: </b>Proven ability to review invoices (such as DJC) for accuracy, completeness, and compliance with contractual and regulatory requirements.</li><li><b>
Records Management &amp; Audit Compliance: </b>Knowledge of records retention and auditing best practices, with demonstrated ability to maintain compliant documentation and support audit readiness.</li><li><b>
Growth Mindset: </b>Actively demonstrates a commitment to learning and growth.</li><li><b>
Service-Oriented: </b>Takes action to meet the needs of others.</li></ul><div></div><div><br>
It is preferred that qualified candidates also demonstrate:</div><div><ul><li><b>
Regulatory Application &amp; Compliance:</b> Demonstrated ability to interpret and apply relevant RCW, WAC, and WSDOT Standard Specifications to contract execution and payment processes, ensuring compliance and consistency with regulatory requirements.</li><li><b>
Problem Solving &amp; Diplomatic Communication:</b> Proven ability to identify and resolve discrepancies in payments or contract terms with accuracy, sound judgment, and a high level of professionalism, maintaining positive working relationships with internal and external partners.</li><li><b>
Financial Systems Proficiency:</b> Demonstrated experience processing payments and invoices using state-approved financial systems, ensuring accuracy, timeliness, and compliance with established procedures and controls.</li></ul></div><div></div><div><b><br>
Important Notes</b></div><ul><li>
This recruitment may also be used to fill additional positions per business needs.</li><li>
This position offers flexible/hybrid remote work options.</li><li>
To review the full Position Description, please follow the directions in the &ldquo;Contact Us&rdquo; section of this posting.</li><li>
In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28of the Washington Administrative Code.</li><li>
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov</li></ul><p><b><br>
Why WSDOT</b></p><ul><li>
Work-Life Balance &ndash; We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.</li><li>
Paid Leave &ndash; In addition to 12 paid holidays, full-time employees may<i> </i>earn up to 25 paid vacation days per year!</li><li>
Tuition Assistance &ndash; Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.</li><li>
Plan For Your Future &ndash; WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go toState Benefitsfor more information.</li></ul><div></div><div><br>
Check out this video to learn more: Why WSDOT?</div><div></div><div><b><br>
How to Apply</b></div><p>
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the &ldquo;Work Experience&rdquo; portion of the application be completed in as much detail as possible.</p><p>
In order to be considered for this opportunity, please include the following with your online application:</p><div><ul><li>
An attached Resume outlining (in reverse chronological order) your experience to date.</li><li>
An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.</li><li>
Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the &ldquo;References&rdquo; section of the online application; does not require an additional attachment.</li></ul></div><div></div><p><b><br>
Please click the &quot;APPLY&quot; button to proceed.</b> Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.</p><p></p><p><i><br>
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may </i><i>contact the recruiter listed.</i></p><div></div><div><b><br>
Contact Us</b></div><div>
For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at amanda.strebeck@wsdot.wa.gov. Please be sure to reference Contract Specialist 1 #05142 in the subject line.</div></div></div></div><p></p>

Contracts Specialist 1

Al-Qadsiah Saudi Club نادي القادسية السعودي

<div>
 <p>
  <strong>
   Be Part of a Legacy Bigger Than the Game
   <br/>
  </strong>
 </p>
 <p>
  At
  <strong>
   Al-Qadsiah Club
  </strong>
  we create more than teams! We&rsquo;re crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations. While shaping the future of Saudi sports.
  <br/>
 </p>
 <p>
  This is more than just a job! It&rsquo;s an opportunity to be part of something larger than yourself. At Al-Qadsiah, you&rsquo;ll play a key role in shaping our legacy, contributing to the nation&rsquo;s sports vision, and making history every step of the way.
  <br/>
  <br/>
 </p>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 <p>
  Al-Qadsiah Club is seeking a detail-oriented and experienced Contracts Specialist to manage the procurement and administration of contracts for goods and services necessary for the club's operations. The successful candidate will be responsible for drafting, negotiating, and overseeing contracts, ensuring compliance with legal standards and club policies, and maintaining accurate records.
  <br/>
  <br/>
 </p>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Contract Drafting and Review:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Draft, review, and revise contracts, including service agreements, supply contracts, and other legal documents.
   <br/>
  </li>
  <li>
   Ensure contracts are clear, legally sound, and aligned with the club&rsquo;s objectives.
   <br/>
  </li>
  <li>
   Coordinate with the legal team to ensure all contracts comply with relevant laws and regulations.
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Contract Negotiation:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Negotiate terms, conditions, and pricing with vendors, suppliers, and service providers.
   <br/>
  </li>
  <li>
   Work to secure the best possible terms and mitigate risks for the club.
   <br/>
  </li>
  <li>
   Document and communicate negotiation outcomes to relevant stakeholders.
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Contract Management:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Maintain a comprehensive database of all contracts, including key terms, dates, and obligations.
   <br/>
  </li>
  <li>
   Monitor contract performance to ensure compliance with terms and conditions.
   <br/>
  </li>
  <li>
   Handle contract renewals, amendments, and terminations as needed.
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Vendor and Supplier Relations:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Establish and maintain positive relationships with vendors and suppliers.
   <br/>
  </li>
  <li>
   Address any issues or disputes that arise with vendors promptly and effectively.
   <br/>
  </li>
  <li>
   Evaluate vendor performance and provide feedback for improvement.
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Compliance and Risk Management:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Ensure all contracts adhere to club policies, industry standards, and legal requirements.
   <br/>
  </li>
  <li>
   Conduct regular risk assessments and implement measures to mitigate identified risks.
   <br/>
  </li>
  <li>
   Stay updated on changes in regulations and update contract templates accordingly.
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Record Keeping and Reporting:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Maintain accurate and up-to-date records of all contractual documents and correspondence.
   <br/>
  </li>
  <li>
   Prepare regular reports on contract status, compliance, and performance metrics.
   <br/>
  </li>
  <li>
   Present contract data and insights to senior management as required.
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Continuous Improvement:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Identify opportunities for process improvements in contract management.
   <br/>
  </li>
  <li>
   Implement best practices and innovative solutions to enhance efficiency and effectiveness.
   <br/>
  </li>
  <li>
   Participate in training and development programs to stay updated on industry trends.
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Training and Support:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Provide training to staff on contract management procedures and best practices.
   <br/>
  </li>
  <li>
   Act as a resource for contract-related inquiries and support.
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Requirements
 <br/>
 <br/>
 <p>
  <strong>
   Qualifications:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s degree in Law, Supply Chain Management, or in Business Administration.
   <br/>
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   Minimum of 3 years of experience in contract management along with procurement experience, preferably within the sports industry.
   <br/>
  </li>
  <li>
   <strong>
    Certifications:
   </strong>
   Relevant certifications (e.g., Certified Commercial Contracts Manager (CCCM)) are preferred.
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Benefits
 <br/>
 <br/>
 <p>
  <strong>
   Why Join Al-Qadsiah?
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Be Part of the Legacy:
   </strong>
   Join a club that&rsquo;s redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence.
   <br/>
  </li>
  <li>
   <strong>
    Experience the Culture:
   </strong>
   Thrive in an environment that values
   <strong>
    quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony
   </strong>
   . This is the Qadsiah Way.
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Contract Specialist

Shell

<div>Cairo, Egypt<br>
<p><br>
<b>Job Family Group:
</b></p>Commercial and Retail<br>
<p><br>
<b>Worker Type:
</b></p>Regular<br>
<p><br>
<b>Posting Start Date:
</b></p>April 7, 2026<br>
<p><br>
<b>Business Unit:
</b></p>Downstream and Renewables<br>
<p><br>
<b>Experience Level:
</b></p>Experienced Professionals<br>
<p><br>
<b>Job Description:
</b></p><ul><li><div>Customer Success Specialist
</div></li><li><div>Job Description
</div><div><div><div><div><div><div><div><div><div><p><b>Job Purpose:
</b></p><p>This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in-market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life cycle. The CSS pricing and the contract set up, amendment and management process.
</p><p></p><p><b>Principal Accountabilities:
</b></p><p>This role may focus on some or all the accountabilities below, depending on operational requirements. Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.
</p><p></p><p><b>Order Management:
</b></p><ul><li><p>Place, amend and orders, liaising with other service partners in LSC, OTD &amp; Credit as required.
</p></li><li><p>Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.
</p></li><li><p>Manage Delivery Status &ndash; take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.
</p></li><li><p>Delivery Schedule Support Service - proactively call out to Customer, to manage Delivery issues
</p></li><li><p>Schedule standard and non-standard orders (packed product).
</p></li><li><p>Process Returned Product.
</p></li></ul><p></p><p><b>Credit Management:
</b></p><ul><li><p>Debt Collection &amp; Cash Allocation &ndash; Administer debt collection, including direct debit rejections, allocations, refund/write-off/write on management, Cash and non-cash security handling.
</p></li><li><p>Block Order Management &ndash; Monitor open orders, review order status and action blocked orders.
</p></li><li><p>Handle basic Customer credit enquiries.
</p></li></ul><p></p><p><b>Dispute Management:
</b></p><ul><li><p>Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.
</p></li></ul><p></p><p><b>Feedback and Issues:
</b></p><p>Manage Customer complaints feedback and compliments. Liaise with resolution owners, and other Service Partners as required. Close the loop with customers.
</p><p></p><p><b>Lubricant Service Administration:
</b></p><p>Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk. Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples
</p><p></p><p><b>Contract Management:
</b></p><ul><li><p>Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Offer Book.
</p></li><li><p>Execute contract legal and fiscal requirements, working with local legal focals.
</p></li><li><p>Follow-up directly with customers on missing contract documentation.
</p></li><li><p>Ensure contracts are signed and stored in line with local country requirements.
</p></li><li><p>Review contract performance as part of SCM process.
</p></li><li><p>Own contract documentation archiving and termination of customer contracts.
</p></li><li><p>Support preparing for tender bids.
</p></li><li><p>Securing 100% Compliance.
</p></li></ul><p></p><p><b>Pricing:
</b></p><p>Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)
</p><p></p><p><b>Trouble Shooting:
</b></p><p>Provide &ldquo;One Team&rdquo; support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes
</p><p>Act as resolution owner of Customer complaints. Feedback outcomes to COS Order to Cash colleagues who will communicate with customers
</p><p></p><p><b>Master Data Set Up &amp; Amend:
</b></p><ul><li><p>Maintain Sales Hierarchy, contract registers and banding adherence
</p></li><li><p>Set up and amend Customer master data
</p></li><li><p>Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable)
</p></li><li><p>Process manual vouchers received from Retailers during offline card transactions
</p></li><li><p>Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements
</p></li></ul><p></p><p><b>Manage elements of the DFOA process:
</b></p><p>Manage and monitor Customer &amp; Distributor complaints mailbox through to resolution.
</p><p>Ensure DFOA related ordering issues are visible and managed in accordance to service level agreement
</p><p></p><p><b>Touchless Support and Setup:
</b></p><ul><li><p>Support and proactively encourage touchless uptake and utilization
</p></li><li><p>Act as first level support for system interface errors
</p></li><li><p>Act as a touchless setup lead in system-to-system setup with existing Customers (BCI, EID, OCR, EDI). Work with Customer IT teams to resolve issues and manage internal processes.
</p></li></ul><p></p><p><b>General Inquiries:
</b></p><p>Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell
</p><p></p><p><b>Education Requirement/Field of Study: </b>Engineering Bachelor&rsquo;s Degree
</p><p></p><p><b>Requirements:
</b></p><p><b>Skills &amp; Experience:
</b></p><ul><li><p>Bachelor degree preferred (Engineering) or equivalent experience.
</p></li><li><p>Previous experience in Customer service or operations - 2 to 3 years
</p></li><li><p>English Language Proficiency.
</p></li><li><p>Experience in Microsoft Office; GSAP
</p></li><li><p>Data Analytics &amp; Insights
</p></li><li><p>Possess a strong Customer service ethic and ability to understand, meet and champion the Customer&rsquo;s needs, while staying within the policies and procedures of Shell.
</p></li><li><p>Able to demonstrate a continuous improvement mind-set.
</p></li><li><p>Demonstrated communication and relationship building skills.
</p></li><li><p>Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.
</p></li><li><p>Value Chain Understanding.
</p></li><li><p>Commercial &amp; Economic Acumen.
</p></li><li><p>Contract Management.
</p></li></ul></div></div></div></div></div></div></div></div></div></li></ul><p></p><ul><li>-<br>
</li></ul><p></p><p><br>
<b>DISCLAIMER:
</b></p>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.</div>

Customer Success Specialist

KONE

<div>
 <em>
  Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
  <br/>
  <br/>
 </em>
 <strong>
  <em>
   It's time to make a move. Join our flow.
   <br/>
   <br/>
  </em>
 </strong>
 We are looking for a Contract specialist who will works closely with the Contracts &amp; Legal organization to support project Management and the operation team in all contractual issues related to the execution of projects. The purpose is to ensure KONE enforcement of its contractual rights and compliance with all contractual obligations.
 <br/>
 <br/>
 <strong>
  <em>
   What will you do?
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Full understand the terms of KONE&rsquo;s contract with the customer and the terms of any subcontract agreements related to the project.
  </li>
  <li>
   Ensure enforcement of KONE&rsquo;s contractual rights and compliance with contractual obligations by supporting the project team in:
  </li>
  <li>
   Issuing notices as required under the contract.
  </li>
  <li>
   Submitting and responding to EOT requests and other claims.
  </li>
  <li>
   Submitting payment applications.
  </li>
  <li>
   Identifying scope in line with the contract matrix.
  </li>
  <li>
   Preparing variation claims.
  </li>
  <li>
   Managing and reporting all project claims.
  </li>
  <li>
   Resolving disputes and mitigating potential liabilities.
  </li>
  <li>
   Review incoming and outgoing correspondence and advise the project team on any contractual or financial implications.
  </li>
  <li>
   Ensure the timely issuance of all relevant contractual notices in accordance with the provisions of the contract.
  </li>
  <li>
   Assist the project team in maintaining complete, accurate, and organized contract files and documentation.
  </li>
  <li>
   Support the management and documentation of the snagging and handover process to protect KONE&rsquo;s liability position.
  </li>
  <li>
   Collaborate with project management and finance throughout the lifecycle of the project to ensure full contractual compliance and timely submission of payment and other claims.
  </li>
  <li>
   Safeguard KONE&rsquo;s financial interests with customers, subcontractors, and suppliers.
  </li>
  <li>
   Support preparation and submission of applications for payment and the final account in accordance with the contract; liaise and negotiate with the customer as required.
  </li>
  <li>
   Assist in resolving invoice disputes to secure the maximum benefit for the project.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Are you the one?
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Bachelor degree in law, Business Administration, Engineering, or related field.
  </li>
  <li>
   Minimum of 5 years experience in contract administration, contract management, or related commercial role.
  </li>
  <li>
   Excellent Arabic and English language skills.
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Excellent negotiation skills and ability to take initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Successful candidates will be invited to complete an automated video interview. Please check your e-mail regularly so you can submit as per the deadlines requested.
  <br/>
  <br/>
 </strong>
 <em>
  At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
  <br/>
  <br/>
 </em>
 Read more on
 <em>
  https://careers.kone.com/en/
 </em>
</div>


Omada Rail Systems

<div><ul><li><b>Permanent Contract
</b></li></ul><ul><li><b>Mid-Senior Level
</b></li></ul><ul><li><b>Dubai
</b></li></ul><ul><li><b>Contract Management</b></li></ul></div>
<br><div><p><b>About Us</b></p><p><b><br>
Waagner Biro Bridge Services</b> has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions &mdash; from design and construction to maintenance.</p><p>
Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.</p><p><b><br>
About the Role</b></p><p><br>
We are seeking a highly skilled and experienced Contracts / Commercial Manager to join our team in Dubai, United Arab Emirates. As a key member of our organization, you will be responsible for overseeing all aspects of contract management and commercial operations, ensuring compliance with legal requirements and maximizing business value.</p><ul><li>
Develop, negotiate, and manage complex commercial contracts with clients, vendors, and partners</li><li>
Analyze and mitigate contractual risks, ensuring the protection of company interests</li><li>
Collaborate with cross-functional teams to develop and implement effective contract strategies</li><li>
Oversee the entire contract lifecycle, from initiation to closeout</li><li>
Conduct financial analysis to evaluate contract performance and profitability</li><li>
Ensure compliance with UAE commercial laws and regulations</li><li>
Develop and maintain strong relationships with key stakeholders</li><li>
Implement and maintain contract management systems and processes</li><li>
Provide guidance and training to team members on contract management best practices</li><li>
Stay updated on industry trends and legal developments affecting contract management</li></ul><p><b><br>
What do we need from you</b></p><br>
<ul><li>
Bachelor's degree in Business Administration, Law, or related field</li><li>
Minimum 10 years of experience in contract management or commercial roles</li><li>
Strong knowledge of UAE commercial laws and regulations</li><li>
Excellent negotiation and communication skills</li><li>
Proven ability to analyze complex financial data and assess risks</li><li>
Proficiency in contract management software and Microsoft Office Suite</li><li>
Experience working in the UAE business environment</li><li>
Strong attention to detail and organizational skills</li><li>
Ability to work effectively under pressure and meet deadlines</li><li>
Professional certifications such as IACCM or CCCM preferred</li><li>
Understanding of international contract law</li><li>
Demonstrated leadership and decision-making abilities</li><li>
Fluency in English; Arabic language skills are a plus</li></ul></div>

Contracts / Commercial Manager

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