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contracts administrator

Worley

<div>
 
 Building on our past. Ready for the future
 
 
 
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
 
 
 
 Primary Objective
 
 
 
 Manages, provides advice on and administers all activities concerned with contracts for works and services associated with oil and gas facilities projects carried out under various contract forms and modes of reimbursement.
 
 
 
 Specific Accountabilities
 
 
 
 <ul>
 <li>
 Responsible for pre&ndash;award activities including bid invitation preparation, processing queries from bidders, preparation of bid evaluation programmes, evaluation of bids, negotiation, contract preparation and award formalities;
 </li>
 <li>
 Responsible for post &ndash; award activities including conducting kick &ndash; off meetings, coordinating all contract submittals and correspondence, preparation and processing of variation orders, claims and close out;
 </li>
 <li>
 Manages the drafting of Invitation to Tender packages for contracts for large O&amp;G facilities projects. Review and, if necessary, proposes comments on and propose alternative text/clauses to client contract conditions;
 </li>
 <li>
 Reviews issues with legal, risk management, tax, and accounting personnel as a condition precedent to submitting to management for approval;
 </li>
 <li>
 Functions as a part of a negotiating team consisting of project management staff, to establish the terms and conditions of a contract;
 </li>
 <li>
 Monitors and ensures the business provisions of assigned contracts are administered to ensure compliance with contractual terms and conditions. Keeps the Projects Contracts Manager advised as to the scope, financial, and risk features of applicable contracts;
 </li>
 <li>
 Ensures documentation to negotiate change orders are properly produced and maintained;
 </li>
 <li>
 Prepares letters to clients requesting approvals and interpretations necessary to comply with the provisions of the contract;
 </li>
 <li>
 Ensure project/facility acceptance documents are prepared and are followed through and that acceptances are signed by the client;
 </li>
 <li>
 Furnishes business and financial information requested by the client concerning the project, as delegated by the Project Manager;
 </li>
 <li>
 Identifies contractual problems and take appropriate action to ensure a satisfactory resolution. Follows up on those problems which demand management attention, to ensure timely response to the client; and Management of Contract Quality standards.
 
 
 </li>
 </ul>
 
 Qualification
 
 
 
 <ul>
 <li>
 Bachelors Degree in Engineering or Bachelor Degree in Science or Arts.
 </li>
 <li>
 Chartered status (MRICS) or equivalent professional qualification post graduation experience.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Extensive knowledge of Contractual Terms &amp; Conditions and Commercial Contract Law;
 </li>
 <li>
 Excellent understanding &amp; extensive experience of the procurement and contract administration processes and principles from preparation and issue of Bidders Lists, Contracting Plans and bid invitation package preparation through to award, administration and close out of Contracts;
 </li>
 <li>
 Strong grasp of procedural requirements &amp; necessity of providing an Audit Trail for Management purposes;
 </li>
 <li>
 Middle East/Arabian Gulf experience is preferred but not mandatory.
 
 
 </li>
 </ul>
 
 Moving forward together
 
 
 
 We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
 
 
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
 
 
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
 
 
 
 Company
 
 
 
 Worley
 
 
 
 Primary Location
 
 
 
 KWT-AMD-Ahmadi
 
 
 
 Job
 
 
 
 Contracts
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Employment Type
 
 
 
 Employee
 
 
 
 Management Level
 
 
 
 Individual Contributor
 
 
 
 Job Posting
 
 
 
 Jul 28, 2025
 
 
 
 Unposting Date
 
 
 
 Ongoing
 
 
 
 Reporting Manager Title
 
 
 
 Manager, Project Controls
</div>

Contracts Administrator

L design

We are seeking to hire a highly qualified Contracts Administrator / Engineer with the following requirements:Requirements:<ul><li>Minimum of 8 years of experience in the contracting and construction field.</li><li>Educational background in Engineering or Law (preferred).</li><li>Valid driving license and own car.</li><li>Strong computer literacy and proficiency in relevant applications.</li><li>Fluency in both Arabic and English (spoken and written).</li><li>Ability and willingness to perform all related administrative tasks.</li></ul>We offer:<ul><li>Competitive salary package.</li><li>Opportunities for professional growth.</li><li>Dynamic and collaborative work environment.</li></ul>Job Type: Full-time

Contracts Administrator / Engineer

V2X Inc

<div>
 Overview ***This position is physically located in Kuwait in support of LOGCAP*** Responsible for all interpretations of the contract section of Request for Proposal, contracts and amendments. Administers and negotiates Nondisclosure Agreements, Teaming Agreements, and Associate Contractor Agreements. Is the initial point of contact for all contractual communications with the customer, Government agencies, e.g., DCMA, DCAA, and is authorized to obligate the company for matters associated with any assigned contract(s). Manages routine proposals for add-ons to existing contract(s). Under the direction of the Deputy Director of Contracts, assists in ensuring Contracts compliance with Corporate policies, legal issues, , FAR guidelines, and customer support. Identifies and resolves complex issues, exercising ethical judgment within broadly defined practices and policies. Leads and participates in making decisions related to Contracts management. May administer one or more major contracts. Supports HQ phase-in efforts following contracts award(s), both locally and on-site. Responsible for protecting the legal and financial interests of the Corporation during all discussions and negotiations and interaction with customers, clients, etc. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. Ensures that proposal plans and approaches of the Administrative and Cost Volume of a proposal meet the contractual requirements of the RFP, Federal Acquisition Regulations and other compliance standards. Coordinates with the Cost Estimator to define cost formulations and summaries, coordinates in developing management review presentations, coordinates final management approval and signature of the offer. Leads customer negotiations, makes recommendation to management to execute contractual documents and warranties assurance to the customer all particulars in connection with a contract. Is the Contract Manager of a resultant contract. Is responsible for post-award communications with the customer contract personnel on all contract matters. Initiates contract close-outs; develops responses to FOIA requests. Maintains professional competence by attending specific formal and informal contracts training seminars, company-provided training, self-sponsored training, and NCMA meetings. Manages/administers execution of Nondisclosure Agreements and Teaming Agreements. Reviews and interprets contracts specifications, deliverable requirements and terms and conditions for incorporation into proposal submittals to customers. Monitors contract performance to ensure that all contract terms and conditions are met. Assists in responding to customer provided CPAR. Provides pre and post award administration of a variety of contracts, including CPAF, FFP, FPAF, T&amp;M, LH, etc. Assists in directing coordination with other departments on matters related to Contracts, prepares responses as necessary to customer correspondence and other requests. Assist in the development of cost/price analysis, as necessary, for inclusion in proposals. Supports negotiations with subcontractors, ensures document reviews of subcontracts, makes recommendations to HQ management to execute subcontract documents and supports obtaining the necessary consent. Initiates Contracts close-out. Performs Job Duties as assigned. Qualifications Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. Must be CAC eligible and/or able to obtain a Common Access Card (CAC) Degree in Business or Finance. Bachelor's Degree and eight years' experience OR Master's Degree and four years experience. Preferred Qualifications: Certification(s) by National Contract management Association (NCMA) is preferred. Clearance: Secret Security Clearance is required. Experience: Minimum four years' experience related to contracting, purchasing and pricing. Skills: Ability to travel to project locations. Shall have a working knowledge of the Federal Acquisition Regulations and DoD FAR Supplement Basic software worksheet techniques Strong communication and writing skills Understanding of the accounting system, its policies and procedures Ability to meet with and work with senior and middle management personnel Working Conditions: Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well. Physical Requirements: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
</div>

Contracts Manager

<div>Overview:
<div>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</div><div> 
</div><div>The Systems Administrator I monitors the Tier 1 and/or 2 server operations/performance using appropriate software applications and tools. The Administrators shall be the Helpdesk POC for all theater NIPR and SIPR enterprise systems issues, create and/or manage trouble tickets, and monitor status and report outages to NOC Operations. Program: OMDAC-SWACA</div><div></div><div> 
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div><div></div><div> 
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</div><div></div><div> 
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Operates and maintains all aspects of server administration to include, but is not limited to, Active Directory Organization Units (OU), objects (Users, Computers, MAB), security groups, Windows File Server, Network Policy Server (NPS), Domain Host Configuration Protocol (DHCP), Print Server, Internet Information Services (IIS), Application Servers such as GemOne.</li><li>
Create, modify, and deactivate user accounts as necessary.</li><li>
Knowledge of configuring and troubleshooting Microsoft servers on NIPR, SIPR, and SIPR-REL.</li><li>
Management of Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM).</li><li>
Utilize vSphere clients to conduct snapshots and monitor system availability.</li><li>
Perform regular maintenance, installing IAVA approved patches to enforce server security and maintain system availability.</li><li>
Maintains system hardening by following DISA Security Technical Implementation Guides (STIGs).</li><li>
Utilize AESMP ticketing system to document troubleshooting steps prior to completing and or escalating to the next level of support.</li><li>
Performs other duties and assignments as required</li></ul>
Qualifications:
<ul><li>Qualifications</li><li>
Security Clearance:<ul><li>
Requires an active Secret Clearance</li></ul></li><li>
Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required.<ul><li>
Associates Degree in Information Technology (IT) or a related field.</li><li>
This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>
The authorized certifications for this job title are listed as follows:</li></ul></li><li>
BASELINE:
<ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst (Cannot be used as a dual qualifier)</li><li>
CompTIA: Security+ ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li></ul></li><li>
COMPUTING ENVIRONMENT (CE):<ul><li>
CompTIA: CySA+ ce: Cybersecurity Analyst (Cannot be used as a dual qualifier)</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li></ul></li><li>
Experience:<ul><li>
The Systems Administrator I is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment.</li><li>
The Systems Administrator I must be able to apply extensive knowledge of a variety of the IA field&rsquo;s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>
Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>
Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools.</li><li>
Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment.</li><li>
Experience with a customer service-oriented company.</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

Systems Administrator I

Akima

<div>Company Overview:

Work Where it Matters 
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. 
At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. 
For our shareholders, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. 
For our government customers, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more. 
As an FRS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. 
Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.
Description:

Five Rivers Services is looking for an ADPE Technician to work in Kuwait. Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required. 
To join our team of outstanding professionals, apply today!
Responsibilities:
<ul><li>
Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.</li><li>
Installs and configures network printers.</li><li>
Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.</li><li>
Joins client computers to Microsoft Active Directory domains.</li><li>
Configures Microsoft Outlook and manages personal folders in all versions of Outlook.</li><li>
Installs, configures, and maintains security software on military computer systems.</li><li>
Repairs and maintains desktop and laptop hardware.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:
<ul><li>
Must be a US citizen with an active Secret, or higher level, security clearance.</li><li>
High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.</li><li>
Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>
Prerequisites for in-country applicants:
<ul><li>valid U.S. passport.</li><li>
valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license.</li><li>
valid U.S. driver&rsquo;s license.</li><li>
medical qualifications, self-identify current visa sponsor &amp; employer.</li><li>
a copy of your Civil ID and/or work visa.</li></ul></li><li>
You must be able to meet all health requirements.</li><li>
Must be able to pass a details medical and dental exam.</li><li>
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>
Must have a working knowledge of Microsoft Office software.</li><li>
Demonstrated strong customer service skills are mandatory.
</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<ul><li>
IAT Level I Baseline:</li><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li><li>
Computing Environment Certificates</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MD-100: Windows Client</li><li>
Microsoft: MTA: Microsoft Technology Associate</li><li>
Microsoft: MTA: Windows Server Administration Fundamentals</li></ul></li></ul>
Job ID: 2025-18875 Work Type: On-Site</div>

ADPE Technician (Desktop Support) - Camp Arifjan, Kuwait (Active Secret Clearance Required)

<div>Company Overview:

Work Where it Matters 
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. 
At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. 
For our shareholders, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. 
For our government customers, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more. 
As an FRS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Description:

Five Rivers Services is looking for a Service Desk Administrator located at Camp Buehring, Kuwait. To join our team of outstanding professionals, apply today! 
Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
Responsibilities:
<ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner</li><li>
Assists the IMO with daily functions of computer, network and software management for the site and all users</li><li>
Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues</li><li>
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting</li><li>
May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets</li><li>
Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk</li><li>
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007</li><li>
Troubleshoots all other site authorized software with IMOs and users</li><li>
Creates logon and email accounts using Microsoft Exchange Server and User Manager</li><li>
Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration</li><li>
Works within a small continuous improvement focused team</li><li>
Tracks and documents work performed to allow accurate reporting of all Service Desk activities</li><li>
Completes all tasks and assignments as requested by Supervisors and Management</li><li>
Performs other duties and assignments as required</li></ul>
Qualifications:
<ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance</li><li>
High school diploma or GED with at least one (1) year experience in a service desk/help desk environment</li><li>
Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications</li><li>
Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa</li><li>
You must be able to meet all health requirements</li><li>
Must be able to pass a detailed medical and dental exam</li><li>
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas</li><li>
Must have a working knowledge of Microsoft Office software</li><li>
Demonstrated strong customer service skills are mandatory</li><li>
Excellent interpersonal skills are required</li><li>
Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<ul><li>
IAT Level I Baseline:</li><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li><li>
Computing Environment Certificates</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MD-100: Windows Client</li><li>
Microsoft: MTA: Microsoft Technology Associate</li><li>
Microsoft: MTA: Windows Server Administration Fundamentals</li></ul></li></ul>
Job ID: 2025-18643 Work Type: On-Site</div>

Service Desk Administrator (IT Help Desk) - Camp Buehring (Secret Clearance Required)

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 Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Service Desk Administrator plays a critical role in maintaining and supporting enterprise IT systems and services. Certified at the associate specialist level in multiple disciplines, such as systems, networks, and security (e.g., MCSA, CCNA-Security), this individual ensures the seamless operation of core systems through proactive monitoring, troubleshooting, and resolution of incidents and requests reported to the RCC-SWA. Key responsibilities include performing initial assessments, triage, research, and resolution of technical issues while maintaining clear communication with customers. The Service Desk Administrator also monitors and analyzes both scheduled and unscheduled Authorized Service Interruptions (ASIs) affecting Defense Information Systems (DISA) and CENTCOM facilities. They interpret network topologies to identify and address Hazardous Conditions (HAZCON) within the Southwest Asia Area of Responsibility (AOR). Equipped with a solid understanding of DISA guidelines and ITIL processes, the Service Desk Administrator is responsible for managing tickets throughout their lifecycle, ensuring timely updates, resolution, and customer satisfaction. This position combines technical expertise with a commitment to delivering high-quality support for mission-critical operations. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position. Responsibilities Technical and Incident Support: Provide enterprise-level technical and non-technical support for AESMP incidents and requests. Act as an escalation point for complex application or system issues, offering guidance and resolution strategies. Incident Analysis and Reporting: Deliver feedback and analysis on technical and non-technical events to internal Vectrus leadership and Watch Officers. Document all duty shift activities impacting theater operations, including outages, Authorized Service Interruptions (ASI), Hazardous Conditions (HAZCONs), receipt of Network Tasking Orders (NTO), and network trends or metrics. Customer Service Excellence: Maintain a high level of customer service during support interactions, adhering to service management principles and ensuring effective communication. Regional Coordination: Serve as the primary point of contact (POC) with Regional Network Operations Centers (NOCs), CENTCOM, and NETCOM to manage, monitor, and maintain awareness of ASIs within the RCC-SWA Area of Responsibility (AOR). Documentation and Standardization: Provide input and updates for Site Operating Procedures (SOPs) and Work Instructions (WIs) to standardize and improve processes. Account and System Management: Create, modify, and delete user and computer objects within Active Directory. Provision, modify, and delete enterprise email accounts using DISA DEPO or the Army365 account portal. Service Coordination: Create, modify, and coordinate ASI requests with designated organizations for theater operations. Work Environment: Perform effectively in a fast-paced, deadline-driven environment, ensuring smooth operational continuity and swift issue resolution. All other duties as required. This role demands a combination of technical expertise, attention to detail, and the ability to collaborate across multiple stakeholders to support critical theater operations. Qualifications Qualifications Security Clearance: Requires an active active Secret Clearance Education / Certifications: Equivalent experience may substitute for formal education on a year-for-year basis: One year of relevant professional experience can replace one year of education if a degree is required. Associate&rsquo;s degree in Computer Science, Management Information Systems (MIS), Information Systems (IS), Engineering, or a related field preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: IAT Level: IAT II BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): MCSA: Microsoft Certified Solutions Associate (Windows Server 2016 or Windows 10) Microsoft Certified: Security Operations Analyst Associate Microsoft Certified: Information Protection Administrator Associate Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Administrator Associate Red Hat Certified Systems Administrator (RHCSA) Cisco Certified Network Associate (CCNA) Juniper Networks Certified Internet Specialist (Any specialization) Experience: Academic study beyond high school (up to a bachelor&rsquo;s degree) in Software Engineering, Business Information Systems, or a similar discipline may substitute for up to three years of general experience A minimum of 4 years of professional experience in roles demonstrating technical, administrative, managerial, or analytical expertise in management information systems. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
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Service Desk Admin I (NOSC)

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