conversational ai specialist

Hawksford

<div>
<div>
<div>
<div>
<div>
<div> <div>
<strong>Key Responsibilities</strong> <br>
<ul>
<li> <strong>Strategy Development: </strong>Recommend and implement AEO and GEO strategies to improve visibility and market presence of the brand.</li>
<li> <strong>Audit &amp; Optimization: </strong>Review existing SEO and chatbot implementations. Identify gaps and suggest improvements for better performance.</li>
<li> <strong>Performance Analysis: </strong>Conduct comparative analysis of historical and current data to demonstrate the impact of implemented strategies.</li>
<li> <strong>Trend Monitoring: </strong>Identify and leverage emerging trends in AEO and GEO and conversational AI to maintain competitive advantage.</li>
</ul>
<br> <strong>Required Technical Skills</strong> <br>
<ul>
<li>Proficiency in <strong>Google Analytics, Google Search Console, SEMrush, Ahrens,</strong> or similar SEO tools.</li>
<li>Experience and track record of successful implementation of AEO and GEO strategies. </li>
<li>Experience with <strong>AI chatbot</strong> platforms (e.g., Dialog flow, Microsoft Bot Framework, Rasa, or similar).</li>
<li>Familiarity with <strong>HTML/CSS, JavaScript</strong>, and <strong>CMS platforms</strong> (e.g., WordPress, Drupal).</li>
<li>Understanding of <strong>natural language processing (NLP)</strong> and chatbot evaluation metrics.</li>
<li>Ability to use <strong>data visualization</strong> tools (e.g., Tableau, Power BI) for reporting and analysis.</li>
<li>Knowledge of <strong>A/B testing, conversion rate optimization (CRO)</strong>, and<strong> UX principles.</strong> </li>
</ul>
<br> <strong>Qualifications &amp; Experience</strong> <br>
<ul>
<li>Proven track record of success in implementing SEO and AI chatbot strategies with measurable results.</li>
<li>Minimum <strong>5 years </strong>of experience in SEO and/or AEO / GEO.</li>
<li>Bachelor s or Master s degree in, Computer Science, Data Analytics, Marketing or related field.</li>
<li>Strong analytical, communication, and presentation skills.</li>
</ul>
</div>
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</div></div>

AEO (Answer Engine Optimization) Manager

Robusta

<div><p><b>About Octopus by RTG</b></p><p>
Octopus by RTG is the tech hiring and outsourcing arm of <b>Robusta Technology Group</b>, dedicated to connecting exceptional tech talent with top-tier organizations across the <b>MENA, GCC, Europe, the US, and Canada</b>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p><p><b>
About the Role</b></p><p>
We&rsquo;re looking for a <b>seasoned AI Designer</b> to shape the next generation of intelligent and conversational experiences. You&rsquo;ll design how people interact with AI across global search, conversational assistance, and transactional journeys &mdash; transforming complex data and flows into simple, elegant, and human experiences.</p><p>
You&rsquo;ll collaborate closely with product, design system, and AI teams to bring AI-driven interactions and components to life, ensuring every experience feels cohesive, intuitive, and aligned with the brand&rsquo;s tone of voice.</p><p><b>
Key Responsibilities</b></p><ul>
<li>
Design intuitive AI-led user experiences across chat, search, and contextual assistance.</li>
<li>Translate traditional UI elements (cards, menus, forms) into AI components such as structured prompts, dynamic replies, and conversational layouts.</li>
<li>Partner with UX writers and data teams to define tone, flow, and logic of conversations.</li>
<li>Work closely with the Design System team to evolve it into a conversational design framework.</li>
<li>Prototype and test AI-driven experiences using tools like <b>Figma, Voiceflow, or Protopie</b>.</li>
<li>Collaborate with product and engineering teams to ensure alignment between conversational and visual experiences.</li>
<li>Explore opportunities for <b>AI-led personalization</b> and contextual recommendations.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
<b>7+ years</b> of experience in <b>digital product design, UX/UI, or interaction design</b>.</li>
<li>Experience designing for <b>AI or conversational interfaces</b> (chatbots, search, assistants).</li>
<li>Strong understanding of <b>component-based design systems</b> and how they extend into conversational experiences.</li>
<li>Proficiency with <b>Figma</b> and prototyping tools (Voiceflow, Protopie, or similar).</li>
<li>Knowledge of <b>AI UX principles</b> &mdash; prompt design, response hierarchy, and tone management.</li>
<li>Excellent collaboration and communication skills with cross-functional teams.</li>
<li>Passion for <b>AI-driven experience design</b> and emerging human&ndash;AI interaction trends.</li>
</ul><p><b>
Why Join?</b></p><ul><li>
This is an opportunity to define how users discover, transact, and engage with digital products through <b>intelligent, conversational design</b>. You&rsquo;ll play a key role in shaping the foundation of an <b>AI-first design practice</b>, blending creativity, systems thinking, and innovation.</li></ul></div>

AI Designer - Abu Dhabi - Octopus by RTG

DataAnnotation

&nbsp;You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert level of linguistics. You will have conversations in both Arabic and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.BenefitsThis is a full-time or part-time REMOTE positionYou ll be able to choose which projects you want to work onYou can work on your own scheduleProjects are paid hourly starting at $25+ USD per hour, with bonuses on high-quality and high-volume workResponsibilitiesGive AI chatbots writing and editing tasks and evaluate their outputsEvaluate the quality produced by AI models for correctness and performanceQualificationsFluency in English and ArabicDetail-orientedExcellent command of grammar, style, and brand voiceA current, in progress, or completed Bachelor's degree is preferred but not required

Bilingual Marketing Specialist

Foundever

<div>
 <strong>
  About Foundever &trade;
  <br/>
  <br/>
 </strong>
 Foundever&trade; is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we&rsquo;re the team behind the best experiences for +750 of the world&rsquo;s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 A Conversational Designer for Chatbots and Voicebots is responsible for creating, designing, and optimizing the user interaction experience with AI-driven conversational interfaces. Their role involves understanding client issues and expected outcomes (efficiency, automation, reduction of AHT) and user needs. He/She is in charge of designing the conversation flow, scripting dialogues, and ensuring that the bot can understand and respond to user queries effectively and naturally. They work to make the interaction as human-like as possible, often employing principles of psychology, linguistics, and user-centered design. Additionally, they analyze conversation data to identify patterns, improve responses, and enhance overall resolution, user satisfaction and KPIs.
 <br/>
 <br/>
 <strong>
  <strong>
   Duties and Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 Collaborate with the team (and in particular Tech/Dev and project manager) to establish the best customer experience to reach the outcomes
 <br/>
 <br/>
 Realize the assessment and conversational AI strategy
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 <br/>
 Balance choices of technology (CAI/GEN AI, translation) to achieve CX outcomes in collaboration with project manager for alignment with budget validated by the client.
 <br/>
 <br/>
 Responsible for building conversational scenarios and flows
 <br/>
 <br/>
 Build proto persona, bot persona and tone of voice and make voice proposal fitting with the brand expectation for Voicebots
 <br/>
 <br/>
 Copywriting of the bot prompts
 <br/>
 <br/>
 Integration of flows on Cognigy in partnership with developer
 <br/>
 <br/>
 Elaborate bot testing phases, UX improvement, and bot training
 <br/>
 <br/>
 Participate actively in the KPI analysis, roadmap and continuous improvement of the bot
 <br/>
 <br/>
 The conversational designer is also in charge of the bot training and gen AI knowledge base reinforcement
 <br/>
 <br/>
 Enable the AI trainer to handle intent matching, lexicons, training questions and helps with the analytics evaluations. They should be in direct communication with the conversation designers or developers as they need to understand how the architecture of the agent works to improve the NLU. And they should also be able to detect when users are dropping off and evaluate options if anything needs to be adjusted within the conversation design
 <br/>
 <br/>
 Elaborate and maintain in time conversational flows architecture (Miro / X mind)
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 <br/>
 Elaborate and integrate conversational content based on text
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 <br/>
 <li>
  <br/>
  <br/>
 </li>
 Brief the Creative Lead in case of visual content needs for Chatbots and ensure creative production is fully aligned with the brief
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 <br/>
 Interact with tech/dev when integration and/or code is required to deliver the experience targeted
 <br/>
 <br/>
 Manage testing: adjust testing protocol model to the project, realize on-going testing of the experience built, identify testers, brief and coordinates testing with the project manager. Consolidate testing feed-back and integrate iterations with tech/dev.
 <br/>
 <br/>
 Adjust the testing material for client tests
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 <br/>
 Consolidate test feedback under the supervision of Project Manager
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 <br/>
 Integrate iterations asked by the client
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 <br/>
 Contribute to the KPI analysis and make recommendations for improvement in run phase
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 <br/>
 Integrate changes or evolutions validated by the client during the run
 <br/>
 <br/>
 Make the continuous training of the NLU / Reinforcement of the Knowledge AI or prompt engineering when using Gen AI.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Must have:
 <br/>
 <br/>
 Experience in technical Team and Project Management&mdash;with a proven track record of delivering multi-national medium/ large-scale BOT/ Conversational AI solutions with a minimum of 3-5 years of experience.
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 <br/>
 Strong understanding of conversational UX and specificities of each channel: chat or voice.
 <br/>
 <br/>
 Strong understanding of Natural Language Processing
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 <br/>
 Ability to take advantage of Gen AI capabilities and integrate it in conversational design when required
 <br/>
 <br/>
 Understanding of LLM functioning and RAG to optimize content for Knowledge AI content preparation for Generative AI = prompt engineering capabilities
 <br/>
 <br/>
 Deep understanding and analysis of CAI KPIs
 <br/>
 <br/>
 Perfect written and verbal communication
 <br/>
 <br/>
 Fluent in written and spoken English and German (C1 level minimum).
 <br/>
 <br/>
 <strong>
  Nice To Have
  <br/>
  <br/>
 </strong>
 A master's degree in UX design / conversational design or equivalent work experience
 <br/>
 <br/>
 Proficiency in Portuguese, Spanish, German, French or any other EU language.
 <br/>
 <br/>
</div>


Conversational Designer - Fluent in German & English

RealPage Inc

<div>Overview:
<p>
RealPage is seeking a visionary Director of Product Management to lead and execute our AI strategy, delivering innovative Conversational AI solutions tailored for the multifamily market. This critical role will focus on developing products that help Property Management Companies enhance efficiency by offloading tasks from leasing staff and improving engagement with prospects and residents. You will be responsible for the entire lifecycle of our Conversational AI product suite, from conception through launch and adoption, managing a team of product professionals to achieve our strategic objectives.</p>
Responsibilities:
<p><b>
SUMMARY</b></p><p>
RealPage is seeking a visionary Director of Product Management to lead and execute our AI strategy, delivering innovative Conversational AI solutions tailored for the multifamily market. This critical role will focus on developing products that help Property Management Companies enhance efficiency by offloading tasks from leasing staff and improving engagement with prospects and residents. You will be responsible for the entire lifecycle of our Conversational AI product suite, from conception through launch and adoption, managing a team of product professionals to achieve our strategic objectives.</p><p><b>
WHAT YOU GET TO DO IN THIS ROLE</b></p><ul><li>
Define and champion the product vision, strategy, and roadmap for RealPage's Conversational AI product suite, ensuring alignment with overall business goals and market needs.</li><li>
Lead the execution of the product strategy, overseeing the entire product lifecycle from ideation, development, launch, to post-launch adoption and iteration.</li><li>
Conduct thorough market and competitive research to identify emerging trends, customer pain points, and opportunities for innovation</li><li>
Partner closely with internal stakeholders, including Marketing, Sales, Engineering, Support, and Customer Success, to ensure successful product development, go-to-market (GTM) strategies, and sales enablement.</li><li>
Engage directly with our customer base to gather insights, validate product concepts, and drive the adoption of new Conversational AI products and features.</li><li>
Manage and mentor a team of Product Managers and Business Analysts, fostering a culture of excellence, innovation, and continuous improvement.</li><li>
Stay at the forefront of AI advancements, particularly in Conversational AI, and champion the ethical and responsible use of AI technologies.</li></ul><br>
<p></p>
Qualifications:
<p><b>
WHAT YOU NEED TO SUCCEED IN THIS ROLE</b></p><ul><li>
8+ years of experience in product management, preferably in a B2B SaaS environment.</li><li>
3+ years of experience directly managing and developing high-performing product management teams.</li><li>
Deep understanding of and passion for artificial intelligence, including:<ul><li>
AI governance principles and best practices.</li><li>
Machine learning concepts and applications.</li><li>
Proven experience with AI-driven techniques and technologies.</li><li>
Strong familiarity with Generative AI, including Large Language Models (LLMs), fine-tuning methodologies, Retrieval-Augmented Generation (RAG), and model context protocols.</li></ul></li><li>
Proven ability to develop and execute successful product strategies and roadmaps.</li><li>
Excellent analytical, problem-solving, and decision-making skills.</li><li>
Strong communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams and customers.</li><li>
Experience with Agile development methodologies.</li><li>
Ability to thrive in a fast-paced, remote-first environment.</li><li>
A willingness to travel occasionally as required.</li><li>
Experience in the multifamily PropTech space is a strong plus.</li></ul><p></p><p><b><i><br>
SALARY AND BENEFITS</i></b></p><ul><li><i>
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:</i></li><li><i>
Health, dental, and vision insurance.</i></li><li><i>
Retirement savings plan with company match.</i></li><li><i>
Paid time off and holidays.</i></li><li><i>
Professional development opportunities.</i></li><li><i>
Performance-based bonus based on position.</i></li></ul><p><i>
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.</i></p><p><i>
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.</i></p>
Pay Range: USD $117,100.00 - USD $199,500.00 /Yr.</div>

Director of Product Management, Conversational AI

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Hyderabad (Flexible)</div><div>
Hyderabad, India</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 3 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR108541</div></div></div></div></div></div><div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</div><div></div><div>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</div><div></div><div>
Job Title: Senior Software Engineer - AI/ML</div><div>
Department &amp; Team: AI Group, Conversational AI</div><div></div><div>
Description:</div><div>
The Conversational AI group are seeking a Senior Software Engineer to join the team and help drive the innovation and evolution of our Conversational AI solutions with a focus on Generative AI systems at global scale (reaching over 7,500 organizations in 100+ countries). This role offers the opportunity to shape the future of our AI capabilities while leading complex technical initiatives that will shape our journey towards Agentic AI. You'll work at the intersection of cutting-edge AI research and practical implementation, delivering solutions that have a significant organizational impact. You will collaborate closely with UX designers, and product teams supporting each other to bring state-of-the-art AI technologies to production.</div><div></div><div>
This is an opportunity to shape the future of AI-driven conversations and develop robust, scalable architectures for intelligent agents. And a great opportunity to work at the intersection of software engineering and AI research. If you are passionate about building next-generation AI applications and have a strong background in software engineering, distributed systems, and AI development, we&rsquo;d love to hear from you.</div><div></div><div>
What You Will Do:</div><ul><li>Design and execute POCs that push the boundaries of conversational AI and virtual agent capabilities, contributing to organizational growth through creative technical solutions.</li><li>Develop, maintain, enhance, and evolve our Virtual Agents engine, applying advanced AI/ML concepts to solve extremely complex problems in natural language understanding and generation.</li><li>Help deliver our roadmap toward Agentic AI, translating cutting-edge research into practical and scalable solutions.</li><li>Own technical initiatives involving cross-functional teams, delegating work effectively while maintaining high standards through technical review.</li><li>Influence and collaborate: work closely with product teams, customers, and vendors to translate business requirements into innovative technical solutions.</li></ul><div></div><div>
What We're Looking For:</div><ul><li>Ideally, a degree in Computer Science, Software Engineering, Data Science, or related disciplines. However, this is not a hard requirement as we recognise there are many diverse paths into software careers.</li></ul><div>
- 5+ years of software engineering experience with demonstrated expertise in AI/ML systems (advanced degrees may reduce requirement by 2-4 years).</div><ul><li>Deep expertise in conversational AI, NLP, and dialogue systems with proven track record of delivering production systems.</li><li>Strong software engineering fundamentals including system design, data structures, algorithms, and software architecture.</li><li>Experience in working on complex technical projects and delivering technical outcomes.</li><li>Excellent communication skills with the ability to influence and explain complex concepts across organizational levels.</li><li>Strong problem-solving skills and ability to work in a fast-paced, collaborative environment.</li><li>Independent judgment in developing novel approaches to challenging AI problems.</li></ul><div></div><div>
Desirable Experience or an Interest in Learning:</div><ul><li>Experience with Large Language Models (LLMs) and their application in conversational systems. Hand-on experience with fine-tuning, and prompt engineering.</li><li>Knowledge of multi-agent systems/frameworks and agentic AI architectures.</li><li>Familiarity with voice AI technologies and multimodal conversational interfaces.</li><li>Experience with MLOps and deploying AI systems at scale.</li><li>Background in reinforcement learning for dialogue optimization.</li><li>Understanding of enterprise AI governance and responsible AI practices.</li><li>Interest in emerging areas like tool-using AI agents and autonomous decision-making systems.</li><li>Experience with cloud platforms (particularly AWS) and AI/ML technologies.</li><li>Experience with vector databases and retrieval-augmented generation (RAG).</li><li>Contributions to open-source AI projects, research publications, or patents in AI/ML.</li></ul><div></div><div>
If you are excited about pushing the boundaries of conversational AI and agentic intelligence while leveraging strong software skills, we encourage you to apply and be part of our team!</div><div></div><div>
#LI-Hybrid</div><div>
#LI-GR1</div><div></div><div>
If a Genesys employee referred you, please use the link they sent you to apply.</div><div></div><div>
About Genesys:</div><div>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <div>www.genesys.com</div>.</div><div></div><div>
Reasonable Accommodations:</div><div>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <div>reasonable.accommodations@genesys.com</div>.</div><div></div><div>
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</div><div></div><div>
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.</div><div></div><div>
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.</div><div></div><div><i>
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></div></div></div></div>

Senior Software Development Engineer - AI

Impetus Technologies

<p></p><div><div><div><div><div><div><div><p>Hyderabad, Telangana, India;Bangalore, Karnataka, India;Indore, Madhya Pradesh, India;Noida, Uttar Pradesh, India</p></div></div></div><div><div><div><br>
</div></div></div></div></div></div><div><div><div><div><div><div><div><div><p>
Qualification</p><div>
:</div></div><div><div><p><br>
About the Role</p>
<p>We are looking for an engineer with strong experience in building, deploying, and scaling chatbot solutions on AWS. The role involves working closely with product and engineering teams to design conversational AI systems that are secure, scalable, and integrated with enterprise applications.</p>
<p>Key Responsibilities</p>
<p>Design, develop, and deploy chatbot solutions leveraging AWS services (Lambda, API Gateway, DynamoDB, S3, etc.).<br>
Integrate chatbots with enterprise applications (CRM, HRMS, custom apps, etc.).<br>
Build NLP workflows, conversation flows, and handle fall/error strategies.<br>
Implement monitoring, logging, and analytics to track chatbot performance.<br>
Ensure security, scalability, and high availability of deployed solutions.<br>
Collaborate with product managers, UX designers, and data scientists to improve conversational experiences.<br>
Optimize costs and performance of chatbot workloads on AWS.<br>
Required Skills</p>
<p>Strong hands-on experience with AWS services (Lambda, S3, DynamoDB, CloudWatch, API Gateway, IAM).<br>
Machine Learning and Artificial Intelligence<br>
Proficiency in at least one programming language (Python, Node.js, or Java).<br>
Experience with NLP / conversational AI frameworks (Rasa, Dialogflow, or similar).<br>
Knowledge of API integrations (REST, GraphQL, Webhooks).<br>
Understanding of CI/CD pipelines (CodePipeline, GitHub Actions, Jenkins).<br>
Familiarity with cloud security best practices and IAM policies.<br>
Knowledge of FastAPI, Flask or other API development frameworks<br>
AI Agents knowledge<br>
Nice to Have</p>
<p>Experience with Generative AI (Amazon Bedrock, OpenAI APIs, Anthropic Claude, etc.).<br>
Familiarity with front-end integration (React, Angular, mobile apps, WhatsApp/Slack/Teams bots).<br>
Exposure to MLOps or deploying custom NLP models.<br>
Knowledge of analytics platforms for chatbot performance (Amazon Kendra, QuickSight, or third-party).</p>
</div></div></div></div></div><div><div><div><div><p>
Experience</p><div>
:</div></div><div><p>
7 to 12 years</p></div></div></div></div><div><div><div><div><p>
Job Reference Number</p><div>
:</div></div><div><p>
13295</p></div></div></div></div><div><div><div><div><p>
Skills Required</p><div>
:</div></div><div><p>
Sagemaker</p></div></div></div></div><div><div><div><div><p>
Role</p><div>
:</div></div><div><div><p><br>
About the Role</p>
<p>We are looking for an engineer with strong experience in building, deploying, and scaling chatbot solutions on AWS. The role involves working closely with product and engineering teams to design conversational AI systems that are secure, scalable, and integrated with enterprise applications.</p>
<p>Key Responsibilities</p>
<p>Design, develop, and deploy chatbot solutions leveraging AWS services (Lambda, API Gateway, DynamoDB, S3, etc.).<br>
Integrate chatbots with enterprise applications (CRM, HRMS, custom apps, etc.).<br>
Build NLP workflows, conversation flows, and handle fall/error strategies.<br>
Implement monitoring, logging, and analytics to track chatbot performance.<br>
Ensure security, scalability, and high availability of deployed solutions.<br>
Collaborate with product managers, UX designers, and data scientists to improve conversational experiences.<br>
Optimize costs and performance of chatbot workloads on AWS.<br>
Required Skills</p>
<p>Strong hands-on experience with AWS services (Lambda, S3, DynamoDB, CloudWatch, API Gateway, IAM).<br>
Machine Learning and Artificial Intelligence<br>
Proficiency in at least one programming language (Python, Node.js, or Java).<br>
Experience with NLP / conversational AI frameworks (Rasa, Dialogflow, or similar).<br>
Knowledge of API integrations (REST, GraphQL, Webhooks).<br>
Understanding of CI/CD pipelines (CodePipeline, GitHub Actions, Jenkins).<br>
Familiarity with cloud security best practices and IAM policies.<br>
Knowledge of FastAPI, Flask or other API development frameworks<br>
AI Agents knowledge<br>
Nice to Have</p>
<p>Experience with Generative AI (Amazon Bedrock, OpenAI APIs, Anthropic Claude, etc.).<br>
Familiarity with front-end integration (React, Angular, mobile apps, WhatsApp/Slack/Teams bots).<br>
Exposure to MLOps or deploying custom NLP models.<br>
Knowledge of analytics platforms for chatbot performance (Amazon Kendra, QuickSight, or third-party).</p></div></div></div></div></div></div></div></div></div></div><p></p>

Generative AI Engineer (Module Lead/Lead)

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