copier and printer field technician

Advanced Imaging Solutions

<div>AIS is a Premiere IT Business Technology Company headquartered out of North Las Vegas, NV with additional branches in Southern California. This career opportunity is ideal for a consistent, and thorough Field Service Technician. If you are looking for a diverse service technician role where you will gain experience with fixing varying machines, answering service calls, and scheduling then this is the role for you.
AIS&rsquo;s Core Values: &ldquo;We Adapt and never lose our Integrity to Surpass expectations- We are AIS-NOW&rdquo; are aligned with AIS Mission Statement: Our mission as a Company is to &ldquo;Exceed our customers&rsquo; expectations by providing unparalleled business solutions with leading edge technology products, coupled with unmatched service, supplies and support. Our foundation of work ethic, integrity, and teamwork enable us to work within a culture that cares about our customers, our community and each other.&rdquo;
Purpose: The Purpose of this role is to support AIS&rsquo;s purpose of providing technology that works for our clients and revolutionizes their business while providing service they&rsquo;ll fall in love with.
Major Goals:<ul><li>
Own the entire customer service experience</li><li>
Attend to service calls and customer site needs as they emerge with a customer satisfaction rating of 95% or greater</li><li>
Submit accurate and timely administrative duties/tasks</li></ul>
Toughest Parts of the Job:<ul><li>
Learn multiple disciplines (Copiers/Printers, Telecom, and Managed IT Services)</li><li>
Learn AIS as a company of culture, people, and processes</li><li>
Balance the multiple demands and competing priorities of the position</li><li>
Respond to service calls within 4 working hours or less as detailed in customer contract</li></ul>
Job Functions: The Field Service Technician is a critical member of our service team responsible for exemplifying our culture, assisting customers, and performing maintenance of office equipment hardware.
Daily tasks include but not limited to:
Customer Service<ul><li>
Respond to dispatched service calls, reporting to the customer site within 4 working hours or less as detailed by customer contract.</li><li>
Properly schedule calls to appropriately manage response time.
</li><li>Reinforce operator training issues with customer as appropriate.</li><li>
Utilize customer relations skills and impeccable customer service to maintain a highly professional image of our Field Service Representatives and AIS.</li><li>
Assist in maintaining customer network documentation.</li><li>
Remotely support desktops and user issues via phone, email, and remote access tools and onsite at client locations.</li></ul>
Profitability<ul><li>
Identify cost savings mechanisms in the course of doing business and throughout the AIS organization and make recommendations.
</li><li>Relay client requests for purchase of additional services or equipment</li></ul>
Troubleshooting<ul><li>
Repair equipment problems to completion by making the required adjustments or replacing defective parts as necessary.</li><li>
Keep updated log to be used as a reference when troubleshooting future similar repairs.</li><li>
Install and maintain equipment at client locations.</li></ul>
Preventive Maintenance<ul><li>
Perform scheduled preventive maintenance routines, adhering to factory specification on all customer equipment.</li></ul>
Administration - all administrative requirements are to be submitted accurately and timely to include:<ul><li>
Work order tickets</li><li>
Updated preventive maintenance list</li><li>
Expense reports</li><li>
Trip Logs</li><li>
Warranty Claim Forms</li><li>
Parts Returns</li></ul>
Company Property<ul><li>
Maintain effective control and care of all company property (i.e. vehicles, tools, stocked parts inventory, etc.).</li></ul>
AIS Team<ul><li>
Maintain positive relations at all levels throughout the organization, both within the Service Division and interdepartmentally.</li><li>
Provide coverage during vacations.</li><li>
Other Duties as Assigned</li></ul>
Working Conditions:<ul><li>
General working hours are Monday &ndash; Friday, 8 am &ndash; 5 pm
</li><li>Travel as needed to support AIS&rsquo; office locations and customers</li><li>
Deliver on Company mission, vision, and core values</li></ul>
Knowledge and Skills:<ul><li>
Education: Associates Degree in Electronics or equivalent military or trade school</li><li>
Experience: 1 Year IT support experience</li><li>
Hands on knowledge of troubleshooting and repairing copiers and printers, MFPs; specifically Kyocera, Xerox and HP.</li><li>
Skills: Thorough knowledge of basic electronics; strong mechanical aptitude</li><li>
Able to properly lift 35 pounds or less frequently, 50 pounds or more occasionally. The highest point of any lift - overhead; the lowest point of any lift - the floor.</li><li>
Able to push/pull objects with moderate effort frequently. Maximum effort occasionally.</li><li>
Able to sit and/or stand 2 hours continuously, up to 8 hours per day.</li><li>
Able to remain on feet for 2 hours continuously.</li><li>
Must be able to manipulate small objects with close eye-hand and arm-hand coordination for entire shift.</li><li>
Able to perform motor skills such as grasping, finger manipulation, pinching, bending, reaching out, twisting, turning, reaching up, wrist turning/torquing for 2 hours continuously.</li><li>
Able to effectively communicate with customer base, both verbally and in writing.</li><li>
Able to see objects closely, discriminate colors, perceive depth continuously.</li><li>
Able to remember multiple tasks/assignments given to self and others over long periods of time.</li><li>
Able to drive vehicle for onsite client issues.</li><li>
Valid driver&rsquo;s license and automobile insurance.</li></ul>
Behavioral Characteristics:<ul><li>
Approach situations in a calm, easy-going manner</li><li>
Emotionally controlled</li><li>
Ability to use one&rsquo;s resources effectively</li><li>
Works cooperatively with others</li><li>
Work well in isolation on tasks</li><li>
Exercise good memory and excel at jobs requiring persistence for extended periods of time</li></ul></div>

Copier/Printer Field Service Technician

TALENT EXPERTZ HR Solutions

Position: Trainee Technician &ndash; Printing Operations (Entry-Level)Role Overview:An entry-level position focused on learning printing machine operations and supporting machine activities under supervision.Key Responsibilities:<ul><li>Assist in operating and maintaining printing machines</li><li>Support the supervisor in daily production tasks</li><li>Handle materials and basic machine setup</li><li>Ensure cleanliness and safety on the floor</li><li>Learn technical processes and follow instructions</li></ul>Working hours: 8.5 hours (shift-based)Location: Karachi, Korangi, Mehran TownOnly serious candidates are encouraged to apply. Shortlisted candidates will be contacted for an interview.Pay: From Rs35,000.00 per monthWork Location: In person

Trainee Technician – Printing Operations

Complete Management Solutions

Complete Management Solutions (CMS) is a provider of Workplace solutions. These services include, but are not limited to document services, mail services &amp; reception services. At CMS we aim to deliver exceptional client experiences keeping our clients workplace working!We are currently looking for a Copy and Print Specialist to be responsible for print services Department .Our ideal candidate should be customer focused, hard-working, able to multi task and reliable.<ul><li>Key Responsibilities</li><li>Operating functional equipment; including printing, scanning, inserting, sortation, x-ray and other equipment, as applicable.</li><li>Receive and process incoming and outgoing work.</li><li>Print and finish and distribute all submitted print requests and documents.</li><li>Undertake Check management in line with processing procedures (where applicable).</li><li>Arrange courier collection including required manifest(s) and documentation.</li><li>Identify non-compliant activities, resolve discrepancies and escalate as appropriate</li><li>Handling of specialized items and more complex inquiries, including possible extensive research</li><li>Resolving discrepancies and performing escalations</li><li>Inventory Management and fulfillment for production centers</li><li>Other duties as assigned.</li></ul>Necessary Skills &amp; Experience<ul><li>Good customer service skills, attentiveness, able to interact positively and pleasantly.</li><li>Ability to follow directions, show initiative, work and perform duties under minimal supervision, and follow through on tasks.</li><li>Self-motivated with proven ability to learn and to seek and participate in cross training opportunities and willingness to utilize downtime to learn new skills.</li><li>Able to work productively in a fast-paced team environment.</li><li>Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.</li><li>Basic understanding of risk and control for the activities responsible.</li><li>Self Motivated and ability to learn</li><li>Able to resolve problems and with the ability to recommend process improvements..</li><li>Intermediate understanding and use of Microsoft Office products; (Excel, Word, Power Point, and Outlook; including email &amp; calendar).</li><li>Must be comfortable with and have a solid understanding of basic business technology.</li><li>Good oral and written communication skills.</li><li>An intermediate understanding of the English language, in verbal format and written format, is required</li><li>Ability to recommend process improvements</li><li>Able to lift and push items of significant weight (up to 50 pounds).</li><li>Able to stand and walk for long periods of time.</li><li>Prior experience in a production environment preferred</li><li>Knowledge of Xerox and Copy Machine Equipment REQUIRED</li><li>Finishing experience required such as Binding, and Poster Printing</li><li>Must be knowledgeable in Fiery Software</li><li>Laminating and cutting foamboard strongly preferred</li></ul>Job Type: Full-timePay: $24.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How do your previous positions pertain to this role?</li></ul>Experience:<ul><li>Print Production: 3 years (Required)</li><li>Microsoft Office: 3 years (Required)</li><li>Graphic design: 2 years (Preferred)</li></ul>Work Location: In person

Copy & Print Center Specialist

Documax

Overview Documax is looking for a highly organized, customer-focused Customer Service &amp; Dispatch Coordinator to support our multi-state service operations. This role is the central communication hub between customers, technicians, warehouse operations, and leadership teams. You&rsquo;ll help create an amazing customer experience by answering incoming service calls, coordinating technician schedules, solving problems in real time, and helping keep operations running efficiently and accurately.Job ResponsibilitiesCustomer Communication &amp; Service Support<ul><li>Answer incoming customer service calls and help route requests appropriately</li><li>Provide appointment updates, ETAs, and proactive communication throughout the service process</li><li>Resolve customer concerns professionally while delivering a responsive, supportive experience</li></ul>Dispatch Coordination &amp; Operations<ul><li>Schedule and dispatch technicians across multiple territories based on urgency, skill set, and availability</li><li>Adjust schedules throughout the day to support changing priorities and emergency service needs</li><li>Coordinate closely with technicians, warehouse teams, and leadership to keep operations moving smoothly</li></ul>Work Orders, Reporting &amp; Accountability<ul><li>Create and manage service work orders with strong attention to detail and accuracy</li><li>Monitor technician documentation, meter readings, and reporting compliance</li><li>Track recurring service issues, reporting gaps, and operational inefficiencies for escalation and follow-up</li></ul>What We're Looking forRequired Qulifications<ul><li>2+ years of dispatching, customer service, scheduling, or service coordination experience</li><li>Strong communication, organization, and multitasking skills</li><li>Experience with CRM or dispatch systems such as eAutomate, Salesforce, or similar</li><li>Ability to stay calm, solution-focused, and adaptable in a fast-paced environment</li><li>High attention to detail and follow-through</li></ul>Preferred Experience<ul><li>Copier, printer, office equipment, or field service industry experience</li><li>Experience with dispatch or service management software</li><li>Familiarity with Kyocera Fleet Services (KFS) or similar reporting platforms</li><li>Experience supporting multi-location or multi-state operations</li><li>Experience managing toner replenishment programs</li><li>Knowledge of equipment tracking, ID management, and service history documentation</li><li>Strong sense of accountability and ownership</li></ul>Work Environment<ul><li>Office-based role supporting multi-state service operations</li><li>High-volume phone, scheduling, and customer communication environment</li><li>Fast-paced atmosphere with shifting priorities throughout the day</li></ul>Why Join Documax? At Documax, we believe great service starts with great people. We provide fast, reliable office equipment and service, including printers, copiers, supplies, and software&mdash;tailored to business needs.<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work in a dynamic, fast-paced environment.</li><li>Be part of a team that values efficiency, innovation and top-tier customer service.</li><li>Growth opportunities because we are expanding!</li></ul>If you enjoy helping people, solving problems, and being part of a team that moves with urgency and purpose, submit your resume and a brief cover letter highlighting your experience in dispatching, scheduling or coordination. We look forward to meeting you!Job Type: Full-timePay: $20.00 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Application Question(s):<ul><li>What is your commute time to Sanford, FL?</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li><li>Customer service: 3 years (Required)</li><li>CRM software: 1 year (Preferred)</li><li>copier / printer industry: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service & Dispatch Coordinator - Copier Service & Supplies

MJ Copier LLC

Office Equipment Coordinator &ndash; MJ Copier LLC (Doha, Qatar)MJ Copier LLC is seeking a detail-oriented and organized Office Equipment Coordinator to support the efficient management, maintenance, and coordination of office equipment operations across client sites and internal teams in Doha.Job SummaryThe Office Equipment Coordinator is responsible for overseeing the deployment, servicing, tracking, and performance of office equipment such as copiers, printers, scanners, and multifunction devices. This role ensures smooth equipment operations, timely maintenance, and high levels of customer satisfaction.Key Responsibilities<ul><li>Coordinate installation, setup, and relocation of office equipment at client sites.</li><li>Maintain accurate records of all equipment inventory, service schedules, and warranty details.</li><li>Schedule preventive maintenance and follow up on repair requests with technical teams.</li><li>Liaise with suppliers, technicians, and vendors to ensure timely parts replacement and service delivery.</li><li>Monitor equipment performance and report recurring issues or downtime trends.</li><li>Assist in troubleshooting basic operational issues and escalate technical problems when necessary.</li><li>Prepare reports on equipment usage, service history, and operational efficiency.</li><li>Ensure compliance with company standards and client service level agreements (SLAs).</li><li>Support sales and technical teams with logistical coordination for equipment delivery and pickup.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, IT, or related field preferred.</li><li>Previous experience in office equipment coordination, logistics, or technical support is an advantage.</li><li>Basic knowledge of printers, copiers, and multifunction devices.</li><li>Strong organizational and time management skills.</li><li>Good communication and coordination abilities.</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook).</li><li>Ability to work under pressure and manage multiple tasks simultaneously.</li></ul>Preferred Skills<ul><li>Experience in a copier/printer service or IT equipment company.</li><li>Familiarity with service management systems or asset tracking tools.</li><li>Customer service-oriented mindset.</li></ul>Work LocationDoha, QatarAbout MJ Copier LLCMJ Copier LLC is a service-oriented company specializing in office printing solutions, copier leasing, maintenance, and document management services across Qatar. We are committed to delivering reliable equipment solutions and excellent customer support.نوع الوظيفة: دوام كاملموقع العمل: بشكل شخصي

Office Equipment Coordinator

Ford Office Technologies

<div>Description:

Ford Office Technologies is growing, and we are seeking a dependable and motivated Delivery Driver &amp; Installation Technician to join our team. This role combines safe and timely equipment delivery with professional on-site installation and customer service. The ideal candidate is mechanically inclined, client-focused, and comfortable working independently and on a team.<ul><li>
Safely operate company vehicles to deliver products to clients.</li><li>
Load and unload equipment securely.</li><li>
Verify delivery accuracy and obtain customer signatures.</li><li>
Follow assigned routes and delivery schedules.</li><li>
Maintain cleanliness and basic upkeep of company vehicle.</li><li>
Install equipment according to company standards and manufacturer guidelines.</li><li>
Troubleshoot minor technical issues on-site.</li><li>
Complete service documentation accurately</li></ul>
Ford Office Technologies, Pittsburgh Post-Gazette Top Workplace and Pittsburgh Business Times Best Place to Work, is the area&rsquo;s largest independent full-line authorized provider of the industry&rsquo;s top four manufacturers for copier, printer, and multi-function product (MFP) technology &ndash; Canon, Konica Minolta, Kyocera and Lanier (Ricoh). Since opening in 1991, Ford Office Technologies has been focused on delivering the area&rsquo;s best products and services available in the industry. Our family owned and operated business, headquartered in Connellsville, Pennsylvania, is continually evolving and growing to meet the ever-expanding needs of our customers. From data management to IT services, our main goal is to ensure that our customers&rsquo; businesses run smoothly and efficiently with an established company that they can trust. We currently support clients in Pennsylvania, Maryland, West Virginia, and Ohio. Our growth also incorporates expanding our reach, with offices in Pittsburgh, Hermitage, Erie, Monroeville and most recently our Niles, OH location.
Requirements:
<ul><li>Available 8 AM to 5 PM Monday through Friday.</li><li>
Valid driver&rsquo;s license with clean driving record.</li><li>
Evidence of insurability.</li><li>
Ability to lift and move 50 lbs.</li><li>
Basic mechanical and/or technical skills.</li><li>
Problem-solving mindset.</li><li>
Strong customer service and communication skills.</li><li>
Previous delivery or installation experience preferred but not required.</li></ul>
In Return We Offer<ul><li>
401(k) with company match</li><li>
Bereavement Leave</li><li>
Vacation Benefits</li><li>
Holidays</li><li>
Medical, Dental, and Vision Care Insurance</li><li>
Life Insurance &ndash; both company paid and additional coverage.</li><li>
Voluntary Short-Term and Long-Term Disability Insurance</li><li>
Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.</li><li>
CDA Scholarship Foundation</li></ul></div>

Delivery Driver & Installation Technician

Katy Independent School District

<div>Reports To: Principal
Duty Days: 187 Days
Wage/Hour Status: Non-Exempt
 
Pay Grade: AS01 
Qualifications: 
College hours, high school diploma or GED
Type 35 WPM with accuracy
Good communication skills
Handle confidential information
Ability to organize
Filing
Copy machine skills
Receptionist skills
Ability to speak Spanish fluently (Preferred) 
Major Duties and Responsibilities:
<div><ul><li>Handle all telephone communications.
</li></ul><ul><li>Sort and distribute incoming mail.
</li></ul><ul><li>Greet and assist visitors and District personnel.
</li></ul><ul><li>Assist in planning for office needs.
</li></ul><ul><li>Assist in maintaining filing system.
</li></ul></div>Equipment Used: 
Personal computer, typewriter, printer, copier, and fax machine. 
Working Conditions: 
Work with frequent interruptions, maintain emotional control under stress. Repetitive hand motions. 
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.</div>

Clerk - Office/187 Day (Bilingual Preferred)

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