account executive - north america - corporate

account executive - northern ca, northern nv, or and wa

account executive lead - north america - mid-market

executive assistant Jobs in San Francisco

executive assistant

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account executive - north america - corporate Jobs in San Francisco

account executive - northern ca, northern nv, or and wa Jobs in San Francisco

account executive lead - north america - mid-market Jobs in San Francisco

corporate account executive

Elevenlabs

<div><h2 class="jobSectionHeader">About ElevenLabs</h2>
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. 
 
We have expanded from voice into three main platforms:<ul><li>
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.</li><li>
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.</li><li>
ElevenAPI gives developers access to our leading AI audio foundational models.</li></ul>
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.<h2 class="jobSectionHeader">
How we work</h2><ul><li>
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.</li><li>
Impact not job titles: We don&rsquo;t have job titles. Instead, it&rsquo;s about the impact you have. No task is above or beneath you.</li><li>
AI first: We use AI to move faster with higher-quality results. We do this across the whole company&mdash;from engineering to growth to operations.</li><li>
Excellence everywhere: Everything we do should match the quality of our AI models.</li><li>
Global team: We prioritize your talent, not your location.</li></ul><h2 class="jobSectionHeader">
What we offer</h2><ul><li>
Innovative culture: You&rsquo;ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what&rsquo;s possible.</li><li>
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.</li><li>
Learning &amp; development: ElevenLabs proactively supports professional development through an annual discretionary stipend.</li><li>
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.</li><li>
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.</li><li>
Co-working: If you&rsquo;re not located near one of our main hubs, we offer a monthly co-working stipend.</li></ul><h2 class="jobSectionHeader">
About the Role</h2>
As Mid-Market Lead, you will be the strategic driver behind scaling and optimizing our Mid-Market AE organization. You&rsquo;ll own revenue outcomes and team performance across our Mid-Market segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment.
In this role, you will:<ul><li>
Define and execute the go-to-market strategy for U.S. Mid-Market accounts, including quotas, segmentation, and territory design.</li><li>
Lead, coach, and scale a team of Mid-Market AEs, owning recruiting, onboarding, enablement, and performance management.</li><li>
Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel.</li><li>
Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Mid-Market buyers and voice AI / conversational use cases.</li><li>
Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities.</li><li>
Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions.</li></ul><h2 class="jobSectionHeader">
Requirements</h2><ul><li>
7+ years of SaaS or technology sales experience, with meaningful experience leading or scaling Mid-Market AE teams.</li><li>
Demonstrated success surpassing revenue targets in a Mid-Market or velocity-oriented sales environment.</li><li>
Strong command of sales metrics, funnel optimization, forecasting, and process rigor.</li><li>
Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders.</li><li>
Excellent communication skills and ability to influence across teams and seniority levels.</li><li>
Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership.</li></ul><h2 class="jobSectionHeader">
Location</h2>
This role is remote across the US, with the option to work from our San Francisco or New York offices if preferred.
#LI-remote</div>

Account Executive Lead - North America - Mid-Market

Surefox North America

<div>GSOC Operator - (Corporate Security)
 
 
Location: San Francisco, CA (Onsite) 
Pay Rate: $35.00 - $45.00/hour 
Schedule: Part-Time; 12-hour shifts; 24/7 Coverage: (AM and GRAVE Shifts Available) 
 
Position Overview 
 
As a GSOC Operator, you will maintain a &quot;Dynamic Posture&quot;, integrating technical intelligence with proactive physical security. You will synthesize real-time VMS/ACS data to mitigate rising threats, serving as the essential link between global situational awareness and tactical ground execution. 
 
Surefox North America Inc is a veteran owned company that pride ourselves on creating a diverse and unique culture of trained and talented individuals. We are currently seeking an experienced individuals with high integrity and professionalism who can join our team.
 
 
You will be working on uniquely assigned projects under the guidance of the Site Supervisors and Area Managers for our top clients. In your day to day role as a GSOC Operator, you will be acting as a liaison between Surefox and its clients while providing emergency response. You will perform all duties in accordance with client policies and procedures, and all state &amp; federal regulations. Other responsibilities include responding to emergency events, medical &amp; non-medical issues, staffing deficiencies, and handling client requests in a timely manner. Under certain circumstances, an GSOC Manager will be expected to initiate preliminary investigations by writing incident reports on all internal client and company issues. We are looking for someone who has exceptional observational skills and pays close attention to detail.
 
 
As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time.<h1 class="jobSectionHeader">
What you will do</h1><ul><li>
Utilize specialized intelligence platforms and Open Source Intelligence (OSINT) to monitor geopolitical events, social unrest, and environmental hazards that may impact global assets or personnel.</li><li>
Manage and monitor enterprise-level Video Management Systems (VMS), Physical Access Control Systems (PACS), and global alarm monitoring software to ensure real-time situational awareness.</li><li>
Serve as the central communication hub during critical incidents, coordinating the response between local security teams, executive protection details, and emergency services using Incident Command System (ICS) protocols.</li><li>
Execute emergency mass notification procedures to provide timely, accurate safety alerts and instructions to employees and stakeholders during crisis events.</li><li>
Conduct real-time tracking of high-value assets and executive travelers, providing pre-trip briefings and active monitoring in high-risk environments.</li><li>
Analyze complex data streams to produce actionable intelligence reports, daily shift logs, and executive-level briefings on the current global threat landscape.</li><li>
Perform regular audits of security technology integrators and remote hardware to identify vulnerabilities or technical failures, ensuring 100% operational uptime.</li><li>
Provide remote support and verbal de-escalation guidance to field personnel during high-pressure interactions or security breaches.</li></ul><h1 class="jobSectionHeader">
What is required</h1><ul><li>
Must be eligible for employment within the United States</li><li>
Must be a minimum of 18 years old per state licensing guidelines</li><li>
Must be able to pass an extensive background check and drug screening</li><li>
Must live within driving distance</li><li>
Must have at least 5+ years of physical security experience</li><li>
Must have a current BSIS guard card or eligible to qualify for guard card</li><li>
Must have a high school degree or equivalent</li><li>
Demonstrated competence in reacting to and handling emergencies</li><li>
Ability to effectively communicate with people at all levels and from various backgrounds</li><li>
Good judgment with the ability to make timely and sound decisions</li><li>
Ability to understand and follow written and verbal instructions</li><li>
Ability to work independently and as a team member</li><li>
All applicants must be able to pass the Surefox Physical Agility Test (SPAT), with or without reasonable accommodation, prior to the scheduled start date.</li><li>
Please be aware that passing the physical agility test is a requirement for this position.</li><li>
The SPAT is a timed sequence of multiple physical events requiring you to progress along a predetermined path from event to event in a continuous manner until complete</li><li>
CPR/First Aid/AED for all ages is required</li><li>
Ability to work nights, weekends, and holidays as required</li><li>
Demonstrate an operational understanding of today&rsquo;s technology across all platforms</li><li>
Strong writing and interpersonal skills</li></ul><h1 class="jobSectionHeader">
What is Desired / Optional</h1><ul><li>
Educational Background: Bachelor&rsquo;s Degree in Criminal Justice, Intelligence Studies, or a related field.</li><li>
Professional Experience: Prior Military or Law Enforcement (ODO) experience is highly prioritized.</li><li>
Technical Certifications: Formal GSOC Operator certifications or experience with advanced security integrators.</li><li>
Specialized Permits: Current CCW or firearms permits for potential transition to armed agent status or hybrid monitoring-response roles.</li><li>
Specialized Training: Proficiency in Incident Command System (ICS) protocols, OSINT threat monitoring, crisis de-escalation, and emergency medical response (CPR/First Aid/AED).</li><li>
International Proficiency: Experience with overseas protection assignments and international travel logistics.</li></ul><h1 class="jobSectionHeader">
Compensation (as applies to the position):</h1><ul><li>
Hourly Rate: $35.00 - $45.00</li><li>
401(k) plan with competitive employer match</li><li>
Eligible for holiday bonus pay if covered shifts are scheduled and actually worked on Surefox recognized holidays</li><li>
Holiday pay offered for qualifying covered shifts</li></ul>
If you share our values and are ready to build your next career, we want to hear from you!</div>

GSOC Operator

Uber

<div>About the Role
 
 
Compensation is one of Uber's largest expense pools. As a Senior Associate on the Corporate Finance team, you will own the planning, forecasting, and analysis for total compensation across Uber's global employee workforce. Sitting between Finance and the People organization, you will partner with Compensation, Equity, Benefits, and People teams to pressure-test the assumptions behind our compensation cost base, and translate them into the consolidated forecast leadership uses to manage the P&amp;L, margin, and profitability commitments.
 
 
What the candidate will do
<ul><li>Own the compensation and SBC forecast - Build and maintain the consolidated forecast for compensation and benefits across annual, quarterly, and monthly cycles, translating headcount plans into fully loaded cost by function and geography. Maintain the SBC amortization model and support the GAAP-to-Adjusted-EBITDA bridge and guidance inputs. Partner with Accounting on close, accruals, and variance analysis.
</li><li>Own share count and dilution analysis - Maintain the diluted share count forecast and quantify the dilutive impact of compensation decision. Model repurchase and net dilution effects, support the diluted EPS and free cash flow bridges, and build scenarios on burn rate and overhang with Accounting, Treasury, and IR.
</li><li>Partner with the People organization - Serve as the Finance counterpart to Compensation, Equity, Benefits, and People Analytics, bringing a P&amp;L lens before decisions are finalized. Price the annual compensation cycle - merit, promotion, and refresh pools, market adjustments - and evaluate benefits, location, and banding changes. Establish a reconciled view of headcount and comp data across People and Finance systems.
</li><li>Support leadership and improve the process - Feed assumptions into the consolidated forecast, long-range plan, and profitability targets, and build scenario analyses on trade-offs across headcount, comp mix, and cash vs. equity. Prepare decision-ready materials for executive reviews, track deliverables, and drive automation and documentation of core processes.
</li></ul>Basic Qualifications
<ul><li>BS/BA in Finance, Accounting, Economics, or other relevant subject
</li><li>4+ years of proven experience
</li><li>Advanced experience with Excel/Google Sheets, including driver-based financial modeling
</li><li>Prior financial and/or analytical experience, including FP&amp;A, investment banking, management consulting, private equity, or operations
</li><li>Self-starter with attention to detail and swift, high-quality execution
</li></ul>Preferred Qualifications
<ul><li>Strong analytical and communication skills, moving between model mechanics and the executive-level &quot;so what&quot;
</li><li>Working knowledge of SBC and dilution mechanics - ASC 718, vesting and amortization, ESPP, treasury stock method, overhang, and burn rate
</li><li>Familiarity with compensation program design: merit, promotion and refresh budgets, banding, geo differentials, and benchmarking
</li><li>Understanding of enterprise planning systems (e.g., IBM Cognos TM1, Oracle); Workday or equity administration platforms a plus
</li><li>Experience with large datasets and BI/query tools (SQL, Tableau); interest in AI and automation to reduce manual effort
</li>Public company experience a plus 
<li>
</li></ul> 
 
For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year. 
 
For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year. 
 
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. 
 
Ready to Ride? 
 
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you. 
 
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
 
 
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. 
 
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.</div>

Strategic Finance, Sr Associate - US&C Mobility

Writer

<div><h3 class="jobSectionHeader">About WRITER</h3>
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible &ndash; through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.<div> 
</div><h3 class="jobSectionHeader">
About the role</h3>
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.<div> 
</div><h3 class="jobSectionHeader">
What you'll do</h3><ul><li>
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions</li><li>
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges</li><li>
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape</li><li>
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation</li><li>
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations</li><li>
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment</li></ul><div> 
</div><h3 class="jobSectionHeader">
️ What you need</h3><ul><li>
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management</li><li>
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications</li><li>
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment</li><li>
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership</li><li>
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI</li><li>
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts</li></ul> 
Benefits &amp; perks (US Full-time employees)<ul><li>
Generous PTO, plus company holidays</li><li>
Medical, dental, and vision coverage for you and your family</li><li>
Paid parental leave for all parents (16 weeks)</li><li>
Fertility and family planning support</li><li>
Early-detection cancer testing through Galleri</li><li>
Flexible spending account and dependent FSA options</li><li>
Health savings account for eligible plans with company contribution</li><li>
Annual work-life stipends for:<ul><li>
Wellness stipend for gym, massage/chiropractor, personal training, etc.</li><li>
Learning and development stipend</li></ul></li><li>
Company-wide off-sites and team off-sites</li><li>
Competitive compensation, company stock options and 401k</li></ul>
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
Compensation Range: $131.8K - $185K</div>

AI deployment engineer (West)

Heraeus

Regional Sales Manager - San Francisco Bay Area, California Location: Position is remote and will be covering the sales territory of San Francisco Bay Area, California. The role is a Permanent, Full-Time position.Imagine a job where you will have the opportunity to do exciting and challenging work, while collaborating with extraordinary colleagues. A company that invests in you and your career, providing the training, mentoring, development and support you need to be successful now and in the future. If you want a career without limits with a market-leading family-owned, global company where you can make an impact, then imagine an opportunity at Heraeus. Every day, our worldwide team of nearly 15,000 employees are bringing forward new ideas and solutions that are impacting and transforming everything from healthcare to renewable energy to e-mobility to high-tech and telecommunications.Your role and responsibilitiesJob Summary - As a Regional Sales Manager, you will be responsible for growing Heraeus' orthopedic business by developing relationships with hospitals, health systems, surgeons, physician practices, clinics, and 1099 agents, and by delivering solutions that support patient care and clinical outcomes.<ul><li>Grow the market share of HME products in the defined geographic area and achieve or exceed sales quota. Develop relationships with decision makers (clinical, technical and economic) in geographic area.</li><li>Cold call and visit prospects on location, set appointments with hospital staff and administrators, Manage all leads and customers within a defined territory.</li><li>Keep CRM software updated with appropriate information, educate medical staff on the use and benefits of medical devices. Provide product demonstrations and support.</li><li>Ensure smooth ordering at all accounts (new and existing). Maximize account penetration by selling all products in portfolio.</li><li>Communicate between sales, marketing, and support teams to improve customer experience.</li><li>Collect, analyze, and present field sales data to assist with strategy planning and implementation.</li><li>Support and champion the regional sales strategy, Develop and execute territory business plan.</li><li>Support, train, develop and manage internal and external sales reps and agents on products, services and any corporate level initiatives. Oversee and manage multiple territories and associated sales reps/sales agents.</li></ul>What is required for this role<ul><li>Bachelor&rsquo;s Degree in Business, Biology or related field required, Master&rsquo;s degree preferred.</li><li>A minimum of 4 years of experience in the medical industry and medical device sales required.</li><li>Experience managing direct reports and external sales agents preferred.</li><li>Must have a strong sales background with demonstrated performance record; ability to learn our medical device product platform. Self-starter, strong independent sales management skills.</li><li>Direct sales training and experience in medical device industry required.</li><li>The equivalent combination of education and experience will be considered.</li></ul>If you want to do more than make a living, at Heraeus you can make a difference. We can provide you with the opportunity - and Open Space - where your ideas and career can grow and advance. We offer attractive compensation, top-notch benefits, and an ideal environment that supports your professional development. You can find more information at www.heraeus.com/careersusa.Interested candidates should apply through the Heraeus careers site.Keywords: sales, medical devices, orthopedic, sales management, trauma, reconstructionJob Type: Full-timePay: $80,000.00 - $175,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Travel reimbursement</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Experience:<ul><li>Medical Device Sales: 4 years (Required)</li><li>Sales management: 2 years (Required)</li><li>1099 sales agent management: 1 year (Required)</li><li>Orthopedic medical device sales: 3 years (Preferred)</li></ul>Work Location: On the road

Regional Sales Manager - Bay Area, California

VARIANCE

<div>At Variance, we are teaching machines to make the hardest judgement calls at scale. That means building AI agents for the high-precision gray-area of risk investigations, fraud, and identity reviews. Your work will directly help enterprises spend less time on repetitive manual reviews and investigations, allowing them to focus on serving their customers, improving their products, and growing their business. We&rsquo;re rapidly growing, just raised a $21M Series A, and are building a team that works directly with leaders from leading marketplaces, gig platforms, fintechs, and financial institutions.
Why this role
In this role, you&rsquo;ll own the strategy and execution for deploying Variance across enterprises operating in complex, high-consequence environments. You'll partner closely with customer teams to deeply understand their workflows and goals, own the successful deployment of AI agents within their organization, and manage the relationship. When we get it right, pilots convert because the system demonstrably works on the customer's real data and edge cases, and customers come to see Variance as a strategic partner.
We&rsquo;re seeking someone with the executive presence of a strategy consultant, the instincts of a product builder, and the ownership of a founder. This is a foundational hire for this position and you&rsquo;ll have the opportunity to build and shape the future of this function.
This is an in-person position. Our office is located in San Francisco, CA.
What you'll do<ul><li>
Build AI agents for risk and compliance. You&rsquo;ll operate at the intersection of product, customer engagement, and deployment, partnering directly with our engineers and customers to ship agents that make decisions inside fraud and risk workflows.</li><li>
Understand the work before you build. Customers arrive with pain points, and your job is to turn those into requirements precise enough to build against. You'll learn how their teams make decisions today: what they escalate, where they get stuck, and what they can't afford to get wrong.</li><li>
Own the customer relationship and outcome. You'll be the strategic and technical owner of your accounts and the trusted advisor your customer calls to identify where our agents can make an impact next. You'll define what &quot;success&quot; means for each deployment and stay accountable for it through production and the life of the account.</li><li>
Grow the account. You'll be the only person who knows both the customer's roadmap and what's possible for us to build. A first contract becomes a multi-year expansion because of you.</li><li>
Shape the roadmap long-term. The patterns you see across accounts drive what Variance builds. What one customer needs today may define the roadmap for every customer in that industry.</li></ul>
Example projects<ul><li>
Translate a customer's investigation SOP into agent decision logic and refine it as production edge cases surface</li><li>
Map customer due diligence obligations across jurisdictions into a set of agent requirements</li><li>
Design the human escalation path for decisions the agent won't make on its own</li></ul>
What you'll bring<ul><li>
5+ years in customer-facing technical roles as an implementation or solutions consultant, product manager, or founder</li><li>
Experience shipping a 0 1 product and iterating on quality against real customer data</li><li>
Bonus if you've automated a human review or investigation workflow, or understand compliance requirements (e.g., KYC/KYB, BSA/AML, sanctions screening)</li></ul>
What we offer<ul><li>
Health care: platinum-level medical, dental, and vision insurance</li><li>
Unlimited PTO, sick leave, and parental leave</li><li>
Up to $100 per month in reimbursement for personal health and wellness expenses</li><li>
Up to $200 per month in commuter benefits</li><li>
Free lunch and dinner</li><li>
401(k) plan with employer match (eligible after 6 months)</li><li>
Meaningful equity in a fast-growing, Series A company</li></ul>
We evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We encourage you to apply even if your experience doesn't precisely match the job description.</div>

Agent Product Manager

San Francisco Campus for Jewish Living

<div><div>Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.

Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.
<h4 class="jobSectionHeader">
WHY WORK WITH US</h4>
<ul><li>Mission-driven nonprofit organization</li>
<li>Competitive compensation and comprehensive benefits</li>
<li>Meaningful work that positively impacts the lives of older adults every day</li>
<li>Inclusive community, welcoming to all (you do not need to be Jewish to live or work here)</li>
<li>Supportive, team-oriented environment</li>
<li>Opportunities for professional growth and development</li>
<li>Collaborative leadership focused on enhancing the employee experience</li></ul></div> 
POSITION SUMMARY

The Senior Executive Assistant (SEA) reports to the Chief Executive Officer (CEO) and plays a crucial role in supporting the executive team, contributing to the overall success and effectiveness of the San Francisco Campus for Jewish Living (SFCJL). Exceptional organizational skills, discretion, and the ability to handle sensitive information are required. The SEA serves as the primary point of contact for internal and external stakeholders, ensuring the smooth functioning of the executives' office with a proactive and resourceful approach. The SEA can anticipate needs, problem-solve, and execute tasks with efficiency and professionalism.

KEY RESPONSIBILITIES 

 Board Liaison:
<ul>
<li>Serves as the primary point of contact between the Board of Trustees and executive leadership, ensuring clear and timely communication.</li>
</ul><ul><li>Coordinates Board and committee meetings, including scheduling, agenda development, materials, and follow-up documentation.</li>
</ul><ul><li>Maintains accurate, organized, and confidential records of Board actions, resolutions, and compliance requirements.</li>
</ul><ul><li>Supports onboarding and engagement of new Board members, fostering strong and professional relationships.</li>
</ul><ul><li>Assists with Board retreats, strategic initiatives, and executive-level projects to advance organizational priorities.</li>
</ul><ul><li>Monitors governance compliance, including Board terms, roles, and adherence to bylaws and policies.</li>
</ul>
 Administrative Support:
<ul>
<li>Manages complex executive calendars, schedules appointments, and coordinates meetings for the CEO and CFO.
</li></ul><ul><li>Schedules, coordinates, and supports meetings. Documents meeting minutes.</li>
</ul><ul><li>Troubleshoots minor technical issues for executives as needed.</li>
</ul><ul><li>Professionally manages phone calls, emails, and written correspondence.</li>
</ul><ul><li>Prepares documents, reports, and presentations. Has excellent written skills and is familiar with software to support executives' needs.</li>
</ul><ul><li>Arranges travel itineraries, including flights, accommodations, and transportation.</li>
</ul>
 Communication Liaison:
<ul>
<li>Acts as a primary point of contact for internal and external stakeholders, including staff, clients, vendors, board members, and donors. Relays messages and facilitates communication with strong customer service skills.</li>
</ul><ul><li>Drafts, proofreads, and edits correspondence and other written materials on behalf of the executive team.</li>
</ul><ul><li>Maintains the highest professional and positive relationships with all contacts, representing the organization in a courteous and professional manner.</li>
</ul>
 Information Management:
<ul>
<li>Manages confidential information with discretion and integrity, maintains electronic databases (e.g., PolicyStat) and physical filing systems to ensure organization and accessibility.</li>
</ul><ul><li>Conducts research, gathers data, and compiles reports as assigned by the executive team</li>
</ul>
 Financial Oversight and Policy Compliance:
<ul>
<li>Tracks and ensures the accuracy of financial documentation, billing submissions, and expense-related processes in alignment with organizational policies.</li>
</ul><ul><li>Oversees the processing of invoices and expense reports, verifying compliance with organizational policies and signature authority guidelines.</li>
</ul><ul><li>Acts as a liaison between executives and team members to enforce financial procedures and resolve discrepancies.</li>
</ul>
Administrative Leadership:
<ul>
<li>Directly supervises one SFCJL Executive Assistant and is responsible for overseeing their performance.
</li></ul><ul><li>Provides guidance and oversight to administrative staff, establishing a dotted-line reporting relationship to campuswide Executive Assistants to ensure consistency in administrative practices.</li>
</ul><ul><li>Develops and implements standard operating procedures for administrative tasks across departments.</li>
</ul><ul><li>Mentors administrative personnel, offering training and support to enhance efficiency and professional development.</li>
</ul><ul><li>Coordinates and project manages compliance, licensing, and regulatory renewal activities by tracking key deadlines and deliverables, partnering with cross-functional teams to ensure timely completion and submission of required documentation.</li>
</ul><ul><li>Serves as a central point of contact for administrative coordination, promoting effective communication and collaboration among staff.</li>
</ul>
JOB DETAILS 
<ul>
<li>Pay Rate: $130,000 - $160,000</li>
<li>Hours: Full-Time</li>
<li>Reports To: Chief Executive Officer (CEO)</li>
<li>Provides Direct Supervision To: Executive Assistant</li>
<li>Provides Dotted-Line Leadership To: Campus Executive Assistants</li>
</ul>
REQUIRED QUALIFICATIONS 
<ul>
<li>Bachelor's degree in Business Administration, Communications, Public Administration, or a related field preferred; or an equivalent combination of education and experience totaling at least eight (8) years. 
</li>
</ul><ul><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive) and other relevant software applications (e.g., Zoom, DocuSign) with experience maintaining executives' phone, calendar, and travel schedules using Microsoft Office. Ability to learn and troubleshoot new software applications as needs arise.</li>
</ul><ul><li>Strong communication skills, both written and oral, with the ability to interact effectively with individuals at all levels of the organization.</li>
</ul><ul><li>Exceptional organizational skills, with the ability to prioritize tasks, manage multiple deadlines, and adapt to changing priorities in a fast-paced environment.</li>
</ul><ul><li>Discretion and professionalism in handling sensitive information and confidential matters.</li>
</ul><ul><li>Attention to detail and accuracy in all work activities, ensuring high-quality deliverables and outcomes.</li>
</ul><ul><li>Ability to work independently with minimal supervision, while also functioning effectively as part of a collaborative team.</li>
</ul><ul><li>Flexibility and adaptability to accommodate the evolving needs and priorities of the organization.</li>
</ul><ul><li>Commitment to upholding ethical standards and promoting a positive organizational culture.</li>
</ul>
PHYSICAL REQUIREMENTS 
<ul>
<li>Must be able to sit for up to 75% of the workday.</li>
</ul><ul><li>Must be able to stand and walk throughout the workday.</li>
</ul><ul><li>Must be able to push and pull up to 20 lbs. unassisted.</li>
</ul><ul><li>Must be able to lift up to 20 lbs.</li>
</ul><ul><li>Must be able to bend and reach.</li>
</ul><ul><li>Must have good manual dexterity for typing and operation of office machinery, including computers.</li>
</ul><div><h1 class="jobSectionHeader">OUR INVESTMENT IN YOU</h1>

Full Benefits (Medical, Dental, &amp; Vision), 403(b) Retirement Plan, Paid Time Off (PTO), Tuition Reimbursement, Commuter Benefits, Weekday Shuttle Services to and from Glen Park Station.
<h1 class="jobSectionHeader">
San Francisco Campus for Jewish Living is committed to employing a diverse and inclusive workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.</h1>
<h1 class="jobSectionHeader">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</h1></div></div>

Senior Executive Assistant

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