corporate concierge

Hilton

<div><p>Concierge Manager</p><p>
A Concierge Manager/Head Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Supervise daily Concierge operations</li>
<li>Set Departmental objectives, work schedules, budgets, policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area</li>
<li>Maximise Sales revenues through up-selling and marketing programmes</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Maintain good communication and working relationships with all hotel areas</li>
<li>Project a professional manner with an emphasis on hospitality and Guest service</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Attend Front of House/Hotel meetings, as required</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>A degree or diploma in Hotel Management or equivalent</li>
<li>Front Office supervisory experience in the hotel, leisure or retail sector</li>
<li>Possess strong commercial awareness and Sales capabilities</li>
<li>Excellent leadership skills, inter-personal and communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Excellent grooming standards</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Concierge Manager

DELANO

<p><strong>Summary:</strong></p>
<p>At the pinnacle of hospitality excellence, the Head Concierge oversees a team dedicated to curating unforgettable guest experiences and leaving lasting impressions. This role demands a genuine passion for people and a collaborative approach to enhancing guest stays through proactive and intuitive service. With unparalleled knowledge of Dubai s vibrant dining scene, hotel amenities, and local attractions, the Head Concierge crafts bespoke itineraries and recommendations that elevate each guest s visit to extraordinary heights.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
 <li>Lead and inspire the concierge team to deliver unparalleled service and personalized guest interactions.</li>
 <li>Support associates in delivering top-tier customer service across all touchpoints.</li>
 <li>Manage front drive operations and coordinate seamlessly with valet, bellman, and doorman services.</li>
 <li>Optimize staffing levels for peak efficiency and guest satisfaction.</li>
 <li>Maintain impeccable presentation of luggage rooms and hotel assets.</li>
 <li>Engage with guests during peak times, promptly addressing their needs in public areas.</li>
 <li>Review guest feedback with associates to foster continuous improvement.</li>
 <li>Conduct training sessions to refine guest interactions and service excellence.</li>
 <li>Promote hotel amenities and uphold lobby cleanliness and orderliness.</li>
 <li>Develop efficient work schedules aligned with occupancy forecasts.</li>
 <li>Ensure high standards of appearance, punctuality, and performance among team members.</li>
 <li>Supervise the Concierge team to ensure consistent delivery of exceptional service.</li>
 <li>Address guest concerns promptly, collaborating with department heads and management.</li>
 <li>Assist guests with inquiries and arrangements during their stay, balancing operational needs effectively.</li>
 <li>Provide comprehensive information on hotel services and local attractions.</li>
</ul>

Head Concierge

BANYAN TREE

<p><strong>Role Overview</strong></p> <p>As <strong>Head Concierge</strong>, you will be the ambassador of the Banyan Tree experience   a trusted host and curator of unforgettable journeys for our guests. You ll lead a dynamic team to deliver exceptional, intuitive service that reflects our brand s warmth, sophistication, and genuine care.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li> <p>Lead and inspire the Concierge team to deliver seamless, anticipatory service for all guest requests, from bespoke experiences to everyday comforts.</p> </li> <li> <p>Serve as the primary point of contact for VIP guests and repeat visitors, ensuring every interaction reflects Banyan Tree s signature touch.</p> </li> <li> <p>Build and maintain strong relationships with local partners, attractions, and service providers to craft memorable experiences for guests.</p> </li> <li> <p>Manage daily operations of the Concierge Desk, including transport arrangements, restaurant reservations, excursions, and guest logistics.</p> </li> <li> <p>Collaborate closely with Front Office, Guest Relations, and F&amp;B teams to ensure a cohesive and personalised guest journey.</p> </li> <li> <p>Maintain detailed knowledge of Dubai s offerings   cultural events, fine dining, shopping, wellness, and hidden gems   to provide genuine recommendations.</p> </li> <li> <p>Oversee team training, performance, and development, ensuring adherence to service standards and brand values.</p> </li> <li> <p>Handle guest feedback with empathy and efficiency, turning opportunities into lasting loyalty.</p> </li> <li> <p>Ensure compliance with safety, security, and operational policies.</p> </li> </ul> <p><strong>Qualifications</strong></p> <ul> <li> <p>Minimum of <strong>5 years  experience</strong> as a Head Concierge or Guest Services role within a <strong>luxury hotel or resort environment</strong>.</p> </li> <li> <p>Member of <strong>Les Clefs d Or</strong> preferred (or strong eligibility).</p> </li> <li> <p>In-depth knowledge of Dubai s lifestyle, culture, and attractions.</p> </li> <li> <p>Exceptional interpersonal and communication skills, with fluency in English; additional languages are an advantage.</p> </li> <li> <p>Proven leadership ability with a calm, polished, and guest-focused approach.</p> </li> <li> <p>A genuine passion for creating meaningful experiences and leading with heart.</p> </li> </ul>

Banyan Tree

<div><b>Company Description</b><p><b><br>
Banyan Tree Dubai</b></p><p>
Banyan Group is one of the world&rsquo;s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br>
The Group&rsquo;s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.<br>
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.<br>
<br>
Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a &#64257;tness centre and 5 dining options.</p><b><br>
Job Description</b><p><b><br>
Role Overview</b></p><p>
As <b>Head Concierge</b>, you will be the ambassador of the Banyan Tree experience &mdash; a trusted host and curator of unforgettable journeys for our guests. You&rsquo;ll lead a dynamic team to deliver exceptional, intuitive service that reflects our brand&rsquo;s warmth, sophistication, and genuine care.</p><p><b>
Key Responsibilities</b></p><ul><li><p>
Lead and inspire the Concierge team to deliver seamless, anticipatory service for all guest requests, from bespoke experiences to everyday comforts.</p></li><li><p>
Serve as the primary point of contact for VIP guests and repeat visitors, ensuring every interaction reflects Banyan Tree&rsquo;s signature touch.</p></li><li><p>
Build and maintain strong relationships with local partners, attractions, and service providers to craft memorable experiences for guests.</p></li><li><p>
Manage daily operations of the Concierge Desk, including transport arrangements, restaurant reservations, excursions, and guest logistics.</p></li><li><p>
Collaborate closely with Front Office, Guest Relations, and F&amp;B teams to ensure a cohesive and personalised guest journey.</p></li><li><p>
Maintain detailed knowledge of Dubai&rsquo;s offerings &mdash; cultural events, fine dining, shopping, wellness, and hidden gems &mdash; to provide genuine recommendations.</p></li><li><p>
Oversee team training, performance, and development, ensuring adherence to service standards and brand values.</p></li><li><p>
Handle guest feedback with empathy and efficiency, turning opportunities into lasting loyalty.</p></li><li><p>
Ensure compliance with safety, security, and operational policies.</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Minimum of <b>5 years&rsquo; experience</b> as a Head Concierge or Guest Services role within a <b>luxury hotel or resort environment</b>.</p></li><li><p>
Member of <b>Les Clefs d&rsquo;Or</b> preferred (or strong eligibility).</p></li><li><p>
In-depth knowledge of Dubai&rsquo;s lifestyle, culture, and attractions.</p></li><li><p>
Exceptional interpersonal and communication skills, with fluency in English; additional languages are an advantage.</p></li><li><p>
Proven leadership ability with a calm, polished, and guest-focused approach.</p></li><li><p>
A genuine passion for creating meaningful experiences and leading with heart.</p></li></ul><b><br>
Additional Information</b><p><br>
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success</p></div>

Lennar

<div><div>Homebuyer Concierge<br>
<br>
We are Lennar</div><div><br>
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500&reg; company and consistently ranked among the top homebuilders in the United States.</div><div><br>
Join a Company that Empowers you to Build your Future</div><div><br>
The Homebuyer Concierge at Lennar supports the Sales and Marketing department, demonstrating good judgement, dependability and maintaining a professional attitude.</div><ul><li><div>
A career with purpose.</div></li><li><div>
A career built on making dreams come true.</div></li><li><div>
A career built on building zero defect homes, cost management, and adherence to schedules.</div></li></ul><div><br>
Your Responsibilities on the Team</div><ul><li><div>
Serve as the main contact for buyers from escrow opening to closing, including managing transactions and providing updates.</div></li><li><div>
Facilitate all Salesforce Purchase Agreement Milestones.</div></li><li><div>
Ensure sales files and documents are complete, compliant, and ensure successful closings.</div></li><li><div>
Assist in administrative tasks and provide backup for New Home Consultants as needed.</div></li><li><div>
Communicate with customer along with taking and sending photo updates along their journey</div></li></ul><div><br>
Requirements</div><ul><li><div>
Preferably one year of experience supporting a real estate sales team.</div></li><li><div>
High School Diploma or GED required; Bachelor&rsquo;s Degree preferred.</div></li><li><div>
Must have a valid Driver&rsquo;s License and auto insurance; Real Estate License preferred.</div></li><li><div>
Proficient in Microsoft Office Suite, high-level customer service skills, organizational skills, and excellent verbal and written communication skills.</div></li><li><div>
Ability to adapt quickly in a fast-paced environment with attention to detail.</div></li></ul><div><br>
Physical &amp; Office/Site Presence Requirements:</div><div><br>
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator, and telephone equipment. May operate a motor vehicle.</div><div></div><div>
#CB</div><div>
#LI-CA3</div><ul><li>
This information is intended to be a general overview and may be modified by the company due to factors affecting the business.</li></ul><div><br>
General Overview of Compensation &amp; Benefits:</div>
We reasonably expect the base compensation offered for this position to range from an hourly rate of $21.00 - $29, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.<ul><li>
This position may be eligible for bonuses.</li><li>
This position may be eligible for commissions.</li><li>
This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.</li><li>
This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.</li></ul><div></div><div>
Life at Lennar</div><div></div><div>
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone&rsquo;s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar&rsquo;s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.</div><div></div><div>
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn&lt;<div>https://www.linkedin.com/company/lennar/</div>&gt; for the latest job opportunities.</div><div></div><div>
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.</div></div>

Homebuyer Concierge

WILFOTOUR

<p><b>About the job</b></p><p><b>WILFOTOUR &mdash; Luxury Travel &amp; Concierge | Maldives &amp; Dubai</b></p><p><b>WILFOTOUR</b> is a curates travel and VIP concierge platform. We connect the Maldives, Dubai, and the world&rsquo;s most exclusive resorts into a network of personalized, high-end experiences.</p><p>We work with the world&rsquo;s most exclusive resorts, private jets, and high-end hospitality brands to create tailor-made experiences for elite clients.</p><p><b>Business Development Manager</b></p><p>(Luxury Travel &amp; Concierge, Maldives &amp; UAE)</p><p>We&rsquo;re seeking a professional with deep understanding of the Maldivian luxury travel industry, someone who can turn opportunities into long-term partnerships and craft experiences that redefine luxury.</p><p><b>Core Responsibilities:</b></p><ul><li>Develop and maintain strategic partnerships with luxury resorts, private aviation companies, travel agencies, and concierge partners.</li><li>Identify new B2B and B2C opportunities within the Maldives and GCC markets.</li><li>Manage negotiations, proposals, and contracts with high-end hospitality partners.</li><li>Support marketing collaborations, special travel campaigns, and VIP client experiences.</li><li>Coordinate with resort partners for reservations, packages, and brand placements.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 3&ndash;5 years of experience in Maldivian resort or luxury travel industry.</li><li>Deep understanding of Dubai and Maldives resort network, logistics, and hospitality culture.</li><li>Established connections with resorts, DMCs, and local travel operators.</li><li>Excellent negotiation, communication, and relationship-building skills.</li><li>High organizational level and ability to work independently.</li><li>Fluent English; additional languages are an advantage.</li><li>Passionate about luxury travel, hospitality, and personalized client experiences.</li></ul><p><b>Location:</b> Dubai/Maldives</p><p>synergy @ wilfo . co</p><p>Send your CV and short video &mdash; tell us about your path, passion, and why you&rsquo;d like to join WILFOTOUR.</p><p><b>About WILFO</b></p><p>WILFO is an international business platform uniting multiple fields, from luxury hospitality and real estate to corporate services and travel, operating across:</p><p>Dubai | Maldives | Bahrain | Saudi Arabia | London | Moscow</p><p><b>Our ecosystem includes:</b></p><ul><li>WILFANO &ndash; Italian Restaurant &amp; Lounge</li><li>WILFOTOUR &ndash; Luxury Travel &amp; Concierge</li><li>WILFOSTATE &ndash; Elite Real Estate Brokerage</li><li>WILFO EXPERT &ndash; Business Setup &amp; Banking Advisory</li></ul><p>We believe in synergy &mdash; where business meets creativity, and every idea becomes part of something greater.</p><p>Join the world of WILFO and become part of a growing global culture of elegance, trust, and innovation.</p><p>synergy @ wilfo.co</p><p>Job Type: Full-time</p>

BUSINESS DEVELOPMENT MANAGER -MALDIVES & DUBAI

Accor

<b>Job Description<br>MAIN DUTIES AND RESPONSIBILITIES: E</b>nsure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.Assure that every luggage is covered with a baggage claim tag.Parking of guests and visitors vehicles in the designated hotel parking area.Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.Handle issuance of guest room key cards and ensure effective control for guest security.Report any unusual occurrences or requests to the Concierge desk.Be aware of the hotel accident Prevention Policies.Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.Maintains accurate records / documentation, as per operational and organizational requirements.Responsible for lobby paging services under the supervision of Concierge.Practices suggestive selling and able to familiarize guests to hotel facilities.Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis- -vis scanty baggage procedure &amp; release of guest bags on departure.Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)Ensure luggage is placed for guest to unpack. Ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction.Review log book, verify outstanding and follow up pending. Identify if any special assignment for the dayCheck Hotel situation, occupancy, functions, groups, VIPs.File daily concierge desk report and documents systematically under the supervision of ConciergeProvide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.Ensures prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy.Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.Handling telephone calls at the Concierge deskReview and update Logbook<br><br>.<b>QualificationsEDUCATION </b>AND EXPERIENCE:University Degree in any field. Minimum 1 year in a similar role.Additional InformationWhat Is In It For YouEmployee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Bell Attendant

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