corporate trainer

AnewHealth

<div>AnewHealth is one of the nation&rsquo;s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs&mdash;wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
As a Corporate Trainer, you will play a pivotal role in enhancing workplace performance and fostering employee development across AnewHealth Fulfillment Centers. You will design and implement training programs tailored to diverse learning styles, manage key aspects of onboarding and curriculum development, and lead initiatives to address organizational skill gaps. This role combines creativity, strategic planning, and collaboration to support our workforce's growth and align training programs with company values.
Responsibilities<ul><li>
Facilitate training sessions ranging from short workshops to comprehensive multi-day programs</li><li>
Collaborate with key stakeholders across AnewHealth to design technical training lessons, standard operating procedures (SOPs), and onboarding guides</li><li>
Create high-quality training materials, such as job aids, manuals, and e-learning modules, adapted to on-site learners and site-specific workflows</li><li>
Ensure training materials are clear, concise, and aligned with the company brand</li><li>
Continuously evaluate and refine training programs to enhance effectiveness and sustainability</li><li>
Conduct organization-wide assessments to identify skill and knowledge gaps</li><li>
Lead enhanced orientation programs for new employees, offering mentorship and personalized learning support</li><li>
Partner with cross-functional teams to brainstorm and set course goals</li></ul>
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Experience<ul><li>
2+ years of pharmacy technician patient care and/or fulfillment experience, including familiarity with systems and technologies in use</li><li>
Proven experience as a Corporate Trainer or similar role, with experience delivering remote and hybrid training sessions</li><li>
Leadership experience in developing training roles or department-specific training initiatives</li><li>
Certified Pharmacy Technician</li></ul>
Skills &amp; Abilities<ul><li>
Strong instructional design skills, including the ability to make digital learning interactive and engaging</li><li>
Familiarity with Pharmacy Technician licensing requirements and renewal processes</li><li>
Excellent written and verbal communication skills, with the ability to convert complex technical information into clear, compelling content</li><li>
Strong organizational skills, including the ability to prioritize activities and deliverables in a high-growth, fast-paced environment</li><li>
Proficiency with Microsoft Office and Teams</li><li>
Willingness to learn and apply cross-COE knowledge</li></ul>
Physicals/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed. 
Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Travel: Position may require occasional travel for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.</div>

Pharmacy Corporate Trainer

AmWINS Group, Inc

<div>Join Us as a Claims Trainer at Amwins Self-Funded!

Are you energized by helping people learn, grow, and succeed? We're looking for a passionate Claims Trainer to design and deliver engaging onboarding and ongoing training that builds confidence, consistency, and performance across our claims organization. 


Why Choose Amwins?
At Amwins, we prioritize our team members and offer a range of benefits to enhance your work experience:
<ul>
<li>Flexibility: Enjoy a hybrid work environment with flexible scheduling options.</li>
<li>Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays.</li>
<li>Continual Learning: Thrive in a collaborative, education-focused work environment.</li>
<li>Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success.</li>
</ul>
Learn more about us at amwins.com/benefits. 


What you'll do:

New Hire Onboarding &amp; Core Training
<ul>
<li>Facilitate new hire onboarding programs that build consistent foundational knowledge and role readiness.</li>
<li>Deliver structured training on claims fundamentals, systems, policies and procedures, reimbursement processes, and professional standards.</li>
<li>Manage onboarding schedules, training timelines, and required milestones to support a smooth, on-time ramp for new hires.</li>
<li>Assess trainee proficiency through observations, knowledge checks, and assessments to confirm readiness for production work.</li>
</ul>
Ongoing &amp; Remedial Training
<ul>
<li>Deliver refresher, remediation, and advanced training for tenured employees based on performance insights and business needs.</li>
<li>Partner with leaders to address quality trends and close skill gaps through targeted learning solutions.</li>
<li>Support employees returning from extended leave, role transitions, and system or process changes to rebuild confidence and performance.</li>
</ul>
Training Materials &amp; Documentation
<ul>
<li>Develop and update training materials, job aids, guides, and process documentation to keep content current and easy to use.</li>
<li>Maintain the Claims training library and knowledge resources (including SharePoint and online documentation) so teams can quickly find what they need.</li>
<li>Collaborate with Training Developers and Claims Leadership to align training content with workflows, policies, and performance expectations.</li>
</ul>
Program Evaluation &amp; Continuous Improvement
<ul>
<li>Gather feedback through check-ins, surveys, and listening sessions to evaluate effectiveness and learner confidence.</li>
<li>Track completion and effectiveness metrics (participation, proficiency, post-training outcomes) and share insights with Claims Leadership.</li>
<li>Recommend and implement training improvements using feedback, performance data, and QA findings.</li>
</ul>
Cross‑Functional Collaboration
<ul>
<li>Partner with Claims Leadership, trainers, quality, and operational teams to support departmental priorities and deliverables.</li>
<li>Support training for system enhancements, automation initiatives, and process redesigns to drive adoption and consistency.</li>
<li>Participate in departmental meetings to share training updates, risks, and recommendations.</li></ul> 


What you'll bring:
<ul><li>Education: Bachelor's degree or equivalent experience strongly preferred (Education, Training, or Healthcare Administration a plus.)</li>
<li>Business curiosity: Eagerness to learn our business model and products and translate them into practical, learner-friendly training.</li>
<li>Training experience: 3+ years facilitating training for adult learners (virtual and/or in-person.)</li>
<li>Industry knowledge: Experience in Claims, Stop Loss, Ancillary, or a TPA environment is a plus.</li>
<li>Communication &amp; collaboration: Strong written and verbal communication, with the ability to partner effectively across teams and levels.</li>
<li>Facilitation: Confident presenting and leading discussions with small and large groups.</li>
<li>Organization &amp; prioritization: Highly organized with strong attention to detail and the ability to manage competing priorities in a high-volume environment.</li>
<li>Adaptability &amp; professionalism: Maintains a solutions-focused approach in a fast-paced environment and supports learners through change.</li>
<li>Instructional design: Familiarity with adult learning principles and creating engaging learning experiences (job aids, guides, activities, and assessments.)</li>
<li>Learning technology: Experience using or supporting a Learning Management System (LMS) and virtual training tools is a plus.</li>
<li>Technical proficiency: Proficient in Microsoft Office (PowerPoint, Word, Excel, Outlook, Teams, etc.)</li>
</ul>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div>

Claims Corporate Trainer

Skillzone Institute LLC

Job Description: Hospitality TrainerLocation: Dubai, UAE Employment Type: Full-time / Part-time Reports to: Training Manager / Managing DirectorRole ObjectiveWe are seeking a versatile and charismatic Hospitality Trainer to join our team in Dubai. The ideal candidate will be a subject matter expert capable of delivering high-quality, hands-on vocational training across multiple hospitality disciplines. You will be responsible for preparing students for the fast-paced Dubai service industry, ensuring they meet international standards of excellence.Key Responsibilities1. Curriculum Delivery &amp; Practical Training<ul><li>Food &amp; Beverage Service: Conduct comprehensive courses on waiter etiquette, fine dining protocols, and table management.</li><li>Bar &amp; Mixology: Teach bartending fundamentals, including cocktail preparation, beverage inventory, and responsible service of alcohol.</li><li>Rooms Division: Lead training for Housekeeping (cleaning standards, chemical safety, room inspections) and Front Office/Front Desk Management (PMS systems, guest check-in/out, concierge services, and complaint handling).</li><li>Culinary Arts: Facilitate basic to intermediate culinary courses, focusing on food safety (HACCP), knife skills, and commercial kitchen operations.</li></ul>2. Student Assessment &amp; Mentorship<ul><li>Evaluate student performance through practical demonstrations and written examinations.</li><li>Provide constructive feedback to help students improve their technical and &quot;soft&quot; skills (communication, grooming, and body language).</li><li>Assist in preparing students for job interviews within the local hospitality sector.</li></ul>3. Program Development<ul><li>Update training materials to reflect current Dubai Department of Economy and Tourism (DET) standards and global trends.</li><li>Manage the training lab/mock-up rooms to ensure all equipment is maintained and realistic to a hotel environment.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Minimum of 5 years of operational experience in a 4-star or 5-star hotel environment. Prior experience as a Corporate Trainer or Vocational Instructor is highly preferred.</li><li>Education: Bachelor&rsquo;s Degree or Diploma in Hospitality Management, Culinary Arts, or a related field.</li><li>Technical Proficiency: Deep knowledge of Front Office systems (Opera/Fidelio), mixology techniques, and HACCP regulations.</li><li>Communication: Exceptional English communication skills (written and verbal). Multilingualism is a significant plus.</li><li>Soft Skills: Strong public speaking abilities, patience, and a passion for mentoring diverse student groups.</li></ul>Why Join Us in Dubai?This role offers the opportunity to shape the future workforce of one of the world's leading tourism hubs. You will work in a multicultural environment and play a pivotal role in bridging the gap between academic learning and professional employment.Job Types: Full-time, Part-time, Contract, Permanent, Temporary Contract length: 24 monthsPay: AED2,500.00 - AED4,000.00 per monthExpected hours: 48 per weekApplication Question(s):<ul><li>How Many Years If Experience You Have In Bartending And Hospitality?</li><li>What Is Your Salary Expectation?</li></ul>Work Location: In person

Hospitality Trainer

Job Title: Lead AI &amp; Automation Engineer (Corporate Trainer)Location: Dubai, UAE (Mainland / On-site)Reporting to: Managing Director / CEO1. Core MissionTo develop and deliver industry-leading training programs that go beyond theory. You will teach students and corporate clients how to &quot;AI-fy&quot; every aspect of their business&mdash;from coding and data analysis to automated customer journeys&mdash;ensuring they save at least 40% of their operational time through technology.2. Technical Knowledge &amp; &quot;Must-Know&quot; ProgrammingThe candidate must be proficient in the following languages and frameworks to lead your &quot;Technical Skills&quot; permit category:<ul><li>Primary Language: Python (Expert level). Must be able to teach libraries like Pandas, NumPy, Scikit-learn, and PyTorch for data automation.</li><li>Web &amp; Automation: JavaScript/TypeScript. Essential for teaching web scraping and building custom automation scripts.</li><li>Database: SQL. To teach how AI interacts with large-scale business databases.</li><li>Low-Code/No-Code: Expert mastery of Zapier, Make.com, and Interakt/WhatsApp API (crucial for your current institute operations).</li></ul>3. &quot;AI in Everything&quot; Usage RequirementsWe are looking for a trainer who uses AI as their &quot;co-pilot&quot; in every task. They must be able to teach:<ul><li>AI for Coding: Using GitHub Copilot or Cursor to refactor and debug code 5x faster.</li><li>AI for Operations: Automating lead follow-ups, invoice generation (QuickBooks/Odoo integration), and CRM updates.</li><li>AI for Content: Advanced Prompt Engineering for high-quality marketing assets and video beat-syncing.</li><li>AI for Analytics: Using LLMs to analyze financial reports and predict business trends.</li></ul>4. Key Responsibilities<ul><li>Syllabus Engineering: Create a 12-week &quot;AI Business Transformation&quot; course for KHDA approval.</li><li>Practical Labs: Set up a &quot;Digital Automation Lab&quot; where students build live bots during class.</li><li>Corporate Consulting: Assist the MD in selling customized AI workshops to Dubai-based SMEs.</li><li>Compliance: Ensure all curriculum aligns with the Dubai Economic Agenda (D33) and the UAE AI Strategy 2031.</li></ul>5. Candidate Requirements (The &quot;KHDA Filter&quot;)<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s in Computer Science or Software Engineering (Must be MOFA Attested).</li><li>Teaching Portfolio: Proven track record of training groups of 20+ professionals.</li><li>UAE Context: Familiarity with the Dubai regulatory landscape and local business culture.</li><li>The &quot;Demo&quot; Challenge: Candidates will be required to build a working automation bot in 30 minutes during the final interview.</li></ul>Job Types: Full-time, Part-time, Contract, Permanent, Temporary Contract length: 12 monthsPay: AED2,500.00 - AED5,500.00 per monthExpected hours: 48 per weekApplication Question(s):<ul><li>Salary Expectation?</li><li>How Soon Can You Join?</li></ul>Work Location: In person

AI lead & automation Trainer

biniTelecom

We are seeking a highly skilled and dynamic Female Corporate Trainer to lead our training department for specialized USA healthcare campaigns. The ideal candidate will possess deep expertise in ACA (Obamacare) and Medicare programs, ensuring our agents are equipped to provide top-tier service while maintaining strict compliance.Key Responsibilities<ul><li>Onboarding &amp; Curriculum: Design and deliver comprehensive training programs for new hires focusing on ACA and Medicare Open Enrollment (OEP/AEP) protocols.</li><li>Campaign Expertise: Provide in-depth technical knowledge on plan types, eligibility, subsidies, and enrollment procedures.</li><li>Quality Assurance: Monitor live and recorded calls to identify knowledge gaps and provide constructive, one-on-one coaching to improve conversion rates and compliance.</li><li>Content Development: Create and update training manuals, scripts, and assessment tests to reflect the latest CMS regulations and campaign updates.</li><li>Performance Tracking: Maintain detailed records of trainee progress and ensure a seamless transition from the classroom to the production floor (nesting).</li></ul>Required Qualifications<ul><li>Experience: 3 to 5 years of proven experience as a Trainer within a BPO or Call Center environment.</li><li>Subject Matter Expertise: Direct experience with USA Health Insurance campaigns (ACA and Medicare) is mandatory.</li><li>Communication: Exceptional verbal and written English skills.</li><li>Shift Flexibility: Ability to work the Night Shift consistently to align with USA Eastern/Central Standard Time.</li><li>Soft Skills: Strong leadership, patience, and the ability to motivate a diverse team in a high-pressure environment.</li></ul>Why Join Us?<ul><li>Competitive salary package based on experience.</li><li>Professional growth opportunities in a rapidly expanding organization.</li><li>A supportive and professional work environment.</li></ul>Note to Applicants: Please ensure your resume highlights your specific experience with ACA or Medicare campaigns to be considered for this role.Pay: Rs70,000.00 - Rs90,000.00 per dayWork Location: In person

Call Center Trainer (ACA & Medicare Campaigns) – Night Shift

We are seeking a highly skilled and results-driven Female Corporate Trainer to spearhead our training department for high-intent USA healthcare campaigns. The ideal candidate will have a mastery of the ACA (Affordable Care Act) and Medicare landscapes, with the ability to transform new recruits into top-performing enrollment specialists.This role is critical to our operations in the North American market and requires a dedicated professional capable of managing the Night Shift while maintaining a high-energy, professional learning environment.Core Responsibilities<ul><li>Campaign Training: Develop and execute end-to-end training modules for ACA and Medicare campaigns, covering plan benefits, eligibility criteria, and compliance.</li><li>Skill Development: Conduct intensive workshops on sales closing techniques, rebuttal handling, and neutral accent neutralization.</li><li>Quality &amp; Compliance: Audit calls to ensure agents adhere to CMS guidelines and campaign-specific protocols, providing real-time feedback and corrective coaching.</li><li>Content Management: Update scripts and training manuals to reflect seasonal changes in the US insurance market (AEP/OEP).</li><li>Performance Analytics: Track and report on trainee &quot;nesting&quot; performance, ensuring a high graduation rate from training to the production floor.</li></ul>Job Requirements<ul><li>Professional Experience: 3 to 5 years of experience specifically as a Trainer in a BPO or call center environment.</li><li>Domain Expertise: Extensive knowledge of USA insurance verticals, specifically Medicare and ACA.</li><li>Communication Mastery: Exceptional spoken and written English skills; must be able to draft professional training materials and communicate fluently with US-based stakeholders.</li><li>Shift Requirement: Must be able to work the Night Shift (US Eastern/Central Standard Time).</li><li>Leadership: Proven ability to manage a classroom and mentor individuals toward meeting strict KPIs.</li></ul>What We Offer<ul><li>Competitive salary package with performance-based incentives.</li><li>A professional, secure, and growth-oriented work environment.</li><li>Opportunities to lead and scale training operations within a rapidly expanding agency.</li></ul>How to ApplyIf you have the expertise and the drive to build a world-class sales team, please submit your updated resume. Candidates with direct experience in USA Health Insurance campaigns will be prioritized.Pay: Rs80,000.00 - Rs120,000.00 per dayWork Location: In person

Call Center Trainer (5 Years - Minimum Experience)

IGT Solutions

<div>
 
 
 Job Title: Trainer (Customer Service / Contact Center)
 
 
 
 
 Location:
 
 Maadi, Cairo
 
 
 
 Company:
 
 IGT Solutions
 
 
 
 Experience Required:
 
 Minimum 1 year
 
 
 
 Language Requirement:
 
 English Level C1 (Advanced)
 
 
 
 Job Summary
 
 
 
 IGT Solutions is looking for a dynamic and engaging Trainer
 
 with travel &amp; Airlines Experience
 
 to join our team. The ideal candidate will be responsible for delivering high-quality training sessions, enhancing employee performance, and ensuring that new hires and existing employees meet business standards in customer service and communication.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deliver onboarding training sessions for new hires (product, process, and communication skills).
 </li>
 <li>
 Conduct refresher trainings and upskilling sessions for existing employees.
 </li>
 <li>
 Develop and update training materials, manuals, and presentations.
 </li>
 <li>
 Assess trainee performance through evaluations, quizzes, and role-plays.
 </li>
 <li>
 Provide constructive feedback and coaching to improve performance.
 </li>
 <li>
 Track training effectiveness and report on KPIs (e.g., nesting performance, training success rate).
 </li>
 <li>
 Collaborate with Operations, Quality, and HR teams to identify training needs.
 </li>
 <li>
 Support employees during nesting and early production stages.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum
 
 1 year of experience
 
 as a Trainer
 
 in Travel or Airlines LOB
 
 in a contact center or customer service environment.
 </li>
 <li>
 
 English proficiency at C1 level
 
 (spoken and written).
 </li>
 <li>
 Strong presentation and facilitation skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to simplify complex information and engage different learning styles.
 </li>
 <li>
 Good knowledge of training methodologies and adult learning principles.
 </li>
 <li>
 Proficiency in MS Office (especially PowerPoint and Excel).
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in multinational or BPO environments.
 </li>
 <li>
 Familiarity with quality standards and KPIs in customer service.
 </li>
 <li>
 Basic coaching and mentoring skills.
 </li>
 </ul>
 
 
 Working Conditions
 
 
 <ul>
 <li>
 Rotational shifts (if applicable).
 </li>
 <li>
 Onsite role in Maadi.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Career growth opportunities.
 </li>
 <li>
 Dynamic and supportive work environment.
 </li>
 </ul>
 
 
</div>

BPO Trainer

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