cosmetics counter manager

Cafe & Retail Concept

Key ResponsibilitiesSales &amp; Client Experience<ul><li>Lead by example in delivering personalized, elevated client experiences that reflect the brand&rsquo;s luxury values</li><li>Drive sales through expert product knowledge, storytelling, and relationship-based selling</li><li>Build and maintain a loyal client base through exceptional service, follow-up, and CRM engagement</li><li>Support the achievement of daily, monthly, and annual sales targets and KPIs</li></ul>Team Leadership &amp; Development<ul><li>Support the Counter Manager in supervising, motivating, and coaching the counter team</li><li>Assist with onboarding and training of new team members on products, brand standards, and service expectations</li><li>Provide ongoing feedback and in-the-moment coaching to elevate performance and professionalism</li><li>Act as a point of contact and leader on the floor in the Manager&rsquo;s absence</li></ul>Brand &amp; Operations Excellence<ul><li>Ensure the counter consistently meets visual merchandising, hygiene, and brand presentation standards</li><li>Support inventory management, including stock levels, testers, and replenishment</li><li>Assist with administrative tasks such as scheduling support, reporting, and opening/closing procedures as required</li><li>Ensure compliance with company policies, department store guidelines, and health &amp; safety standards</li></ul>Qualifications &amp; Experience<ul><li>Previous experience in luxury retail, beauty, cosmetics, or fragrances preferred</li><li>Prior supervisory or key holder experience is an advantage</li><li>Strong sales acumen with a proven ability to meet or exceed targets</li><li>Excellent communication, interpersonal, and leadership skills</li><li>Passion for beauty, fragrance, and delivering exceptional luxury service</li><li>Professional, polished appearance aligned with a luxury brand image</li><li>Flexible availability, including evenings, weekends, and peak trading periods</li></ul>What We Offer<ul><li>A dynamic role within a prestigious luxury brand</li><li>Ongoing training and professional development</li><li>Competitive compensation and performance-based incentives</li><li>Opportunities for career growth within the brand</li></ul>Job Type: Full-time

Counter Supervisor (Luxury Cosmetics& Fragrances)

TSS INFORMATION SYSTEMS PRIVATE LIMITED,INFOPARK,KOCHI

We are seeking an experienced and results-driven Operations Manager to oversee retail and store operations for a leading Beauty &amp; Cosmetics brand in Riyadh. The ideal candidate will be responsible for driving operational excellence, sales performance, customer experience, and team leadership across multiple stores.⸻Key Responsibilities<ul><li>Oversee daily operations across stores to ensure smooth functioning and achievement of sales targets</li><li>Drive revenue growth, KPIs, and profitability</li><li>Monitor inventory management, stock control, shrinkage, and replenishment</li><li>Ensure VM standards and brand guidelines are consistently maintained</li><li>Lead, coach, and develop Store Managers and retail teams</li><li>Optimize staffing, scheduling, and manpower planning</li><li>Ensure compliance with company policies, SOPs, and local regulations</li><li>Enhance customer experience and service standards</li><li>Coordinate with Marketing, Buying, and Supply Chain teams</li><li>Analyze sales reports, performance metrics, and implement corrective action plans</li></ul>⸻Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field</li><li>5&ndash;8+ years of experience in retail operations (Beauty/Cosmetics preferred)</li><li>Strong understanding of retail KPIs, P&amp;L management, and inventory control</li><li>Experience managing multiple stores (multi-unit management preferred)</li><li>Strong leadership and team management skills</li><li>Arabic speaker preferred (for KSA market)</li><li>Proficiency in MS Office and retail POS systems</li></ul>⸻Key Competencies<ul><li>Commercial acumen</li><li>Leadership &amp; team development</li><li>Customer-centric mindset</li><li>Analytical &amp; problem-solving skills</li><li>Strong communication and stakeholder management</li></ul>Job Types: Full-time, Permanent

Operations Manager Cosmetics

IZIL Beauty

Job description:The role of a Spa Supervisor is to lead by example a spa team to deliver an exceptional service to their clients and ensure that a spa&rsquo;s operations run smoothly. In addition to overseeing spa therapists also oversee spa front-of-house staff, Spa Receptionists, Spa attendants, and Therapists. In many ways you'll be seen as a strong number two; in command of the spa whilst ever the spa, manager is away. You also act as a key link in the spa hierarchical structure between spa therapists and spa managers.DUTIES AND RESPONSIBILITIESResponsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, the direction may be given for tasks outside the scope of work described.Prepare Spa SOPs and Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards. Ensure client experience is proficient including bookings, payments, and consultation cards. Interact and communicate effectively with clients, members, team members, guests, and the management team. Ensure team works to meet department sales targets and ensure that sales are recorded accurately. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services. Comply with Spa security, fire, health, and safety regulations. Your role as Spa Supervisor is to plan, coordinate, supervise and train for all spa staff for treatments, massages, and services provided at izil spas such as wraps, scrubs, body massages, and manicures, pedicures, wet areas, and Hammam. Conduct regular treatments and product training and ensure a follow-up. Make sure that all material and equipment available to the Spa Department is correctly used and participate in inventory taking. Assisting the Spa Manager in checking in and out of stock Spa products. Assisting the Spa Manage to study weekly stock checks and monthly stock checks. Establish and maintain effective employee relations. Ensure the highest quality standard and efficiency in treatments. Assisting the Spa Manager in making any suggestion likely to improve the spa profitability. Assisting the Spa Manager to perform related duties and special projects as assigned. PERSONALITY:Positive attitude. Good communication skills. Committed to delivering a high level of customer service. Excellent grooming standards. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams. Energetic and eager to tackle new projects and ideas. Excellent time management and prioritization skills. Self-directed and able to work without supervision. REQUIREMENTS:Diploma from a recognized institute in various massages, body, and beauty treatments. A management course qualification in Management of the team and customer care will be a definite advantage. Minimum 3 years of supervisory experience within the spa industry. Have excellent communication and leadership skills. He or She will be highly motivated, have a passion for providing a luxury experience for all our guests, be solution-oriented and be able to inspire creativity at all levels. Have excellent communication, leadership, and financial skills. Hands-on experience as Spa Supervisor and Trainer. Well experience managing day-to-day Spa operations. CIDTAC/ CIDESCO or any degree or diploma for Spa supervisor. Computer literate.Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary?</li></ul>Experience:<ul><li>Spa Supervisor/ Team Leader: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Job Type: Full-timePay: AED7,500.00 per monthExperience:<ul><li>In Spa and Cosmetics Field : 3 years (Preferred)</li></ul>Language:<ul><li>Must speak English and Arabic (Preferred)</li></ul>

Spa and Cosmetics Retail Supervisor - Female

Nordstrom

<div>In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.
The Beauty Counter Manager plays a dual role &ndash; part salesperson, part teacher &ndash; while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.
A day in the life&hellip;<ul><li>
Conduct makeup applications, skincare analyses and recommend products based on customer&rsquo;s beauty goals</li><li>
Collaborate with team members to create a welcoming and inclusive environment for all customers</li><li>
Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)</li><li>
Manage the scheduling and execution of vendor events and promotions</li><li>
Build and maintain strong vendor relationships to maximize business results</li><li>
Keep department customer-ready through organization and cleanliness</li><li>
Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners</li><li>
Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts</li></ul>
You own this if you have&hellip;<ul><li>
Passion for customer service and beauty, including trends, makeup application, and skincare</li><li>
Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment</li><li>
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application</li><li>
Strong multitasking, organization, and follow-through skills</li><li>
Drive to achieve sales goals, with interest in using networking and technology</li><li>
The ability to work a flexible schedule based on business needs, including evenings and weekends</li><li>
High level of ownership, accountability, and initiative</li><li>
Physical Requirements:<ul><li>
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.</li><li>
Frequent use of hands for grasping, fine manipulation, pushing and pulling</li><li>
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
</li><li>Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds</li></ul></li></ul>
We&rsquo;ve got you covered&hellip;
Our employees are our most important asset and that&rsquo;s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:<ul><li>
Medical/Vision, Dental, Retirement and Paid Time Away</li><li>
Life Insurance and Disability</li><li>
Merchandise Discount and EAP Resources</li></ul>
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document withint the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ&rsquo;s for relevant information and guidelines.
&copy; 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$20.75 - $21.55 Hourly 

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf 

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men&rsquo;s Fragrance sales roles typically receive is 3%.
Youtube Link: https://www.youtube.com/embed/fjv3shyfme0</div>

Beauty Counter Manager - Tom Ford - Southpark

<div>In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.
The Beauty Counter Manager plays a dual role &ndash; part salesperson, part teacher &ndash; while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.
A day in the life&hellip;<ul><li>
Conduct makeup applications, skincare analyses and recommend products based on customer&rsquo;s beauty goals</li><li>
Collaborate with team members to create a welcoming and inclusive environment for all customers</li><li>
Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)</li><li>
Manage the scheduling and execution of vendor events and promotions</li><li>
Build and maintain strong vendor relationships to maximize business results</li><li>
Keep department customer-ready through organization and cleanliness</li><li>
Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners</li><li>
Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts</li></ul>
You own this if you have&hellip;<ul><li>
Passion for customer service and beauty, including trends, makeup application, and skincare</li><li>
Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment</li><li>
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application</li><li>
Strong multitasking, organization, and follow-through skills</li><li>
Drive to achieve sales goals, with interest in using networking and technology</li><li>
The ability to work a flexible schedule based on business needs, including evenings and weekends</li><li>
High level of ownership, accountability, and initiative</li><li>
Physical Requirements:<ul><li>
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.</li><li>
Frequent use of hands for grasping, fine manipulation, pushing and pulling</li><li>
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
</li><li>Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds</li></ul></li></ul>
We&rsquo;ve got you covered&hellip;
Our employees are our most important asset and that&rsquo;s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:<ul><li>
Medical/Vision, Dental, Retirement and Paid Time Away</li><li>
Life Insurance and Disability</li><li>
Merchandise Discount and EAP Resources</li></ul>
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document withint the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ&rsquo;s for relevant information and guidelines.
&copy; 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$21.95 - $22.85 Hourly 

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf 

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men&rsquo;s Fragrance sales roles typically receive is 3%.
Youtube Link: https://www.youtube.com/embed/fjv3shyfme0</div>

Beauty Counter Manager - Tom Ford & Trish McEvoy - City Creek Center

<div>In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.
The Beauty Counter Manager plays a dual role &ndash; part salesperson, part teacher &ndash; while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.
A day in the life&hellip;<ul><li>
Conduct makeup applications, skincare analyses and recommend products based on customer&rsquo;s beauty goals</li><li>
Collaborate with team members to create a welcoming and inclusive environment for all customers</li><li>
Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)</li><li>
Manage the scheduling and execution of vendor events and promotions</li><li>
Build and maintain strong vendor relationships to maximize business results</li><li>
Keep department customer-ready through organization and cleanliness</li><li>
Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners</li><li>
Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts</li></ul>
You own this if you have&hellip;<ul><li>
Passion for customer service and beauty, including trends, makeup application, and skincare</li><li>
Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment</li><li>
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application</li><li>
Strong multitasking, organization, and follow-through skills</li><li>
Drive to achieve sales goals, with interest in using networking and technology</li><li>
The ability to work a flexible schedule based on business needs, including evenings and weekends</li><li>
High level of ownership, accountability, and initiative</li><li>
Physical Requirements:<ul><li>
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.</li><li>
Frequent use of hands for grasping, fine manipulation, pushing and pulling</li><li>
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
</li><li>Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds</li></ul></li></ul>
We&rsquo;ve got you covered&hellip;
Our employees are our most important asset and that&rsquo;s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:<ul><li>
Medical/Vision, Dental, Retirement and Paid Time Away</li><li>
Life Insurance and Disability</li><li>
Merchandise Discount and EAP Resources</li></ul>
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It&rsquo;s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document withint the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ&rsquo;s for relevant information and guidelines.
&copy; 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$23.95 - $24.95 Hourly 

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf 

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men&rsquo;s Fragrance sales roles typically receive is 3%.
Youtube Link: https://www.youtube.com/embed/fjv3shyfme0</div>

Beauty Counter Manager - Clinique - Downtown Portland

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions :<div> 
Client Experience:</div> 
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div> 
Sales:</div> 
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div> 
Operations:</div> 
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div> 
</div><div>People:</div> 
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div> 
Business:</div> 
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><div> 
Relationships</div><div> 
</div>Internal Relationships: Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
External Relationships: Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.<div> 
</div>Do not hesitate to apply if you have&hellip; or if you are &hellip; 
<ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul> 
Here, you will find:<ul><li> 
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

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