counseling case manager

St. Joseph's Addiction Treatment & Recovery Centers

St. Joseph's Addiction Treatment and Recovery Centers Location: Veterans and First Responders Treatment Program - Saranac Lake, NY Position: Full-time Peer Support Case Manager Shift/schedule: Tuesday-Saturday, 2:30pm-11:00pm Pay Range: $18.50/hour to $21.00/hour Position Summary: Provides peer support services and under the direct supervision of a Qualiﬁed Health Professional, functioning as a case manager responsible for the eﬀective case management of an appropriate caseload. Education and Training: High School Diploma and CRPA/CRPA-P Certification. Qualiﬁcations and Requirements: Experience working with diverse populations in a trauma informed environment and knowledge of outside community sources. Detail oriented with professional communication and teamwork skills. Proﬁcient in word processing/computer operations and telephone systems. Adhere to Sanctuary commitments. Commitment to Social Responsibility, Emotional Intelligence, Social Learning, Open Communication, Democracy, Nonviolence and Growth and Change performing the job duties. Physical Demands: Some lifting of light weights. Ability to stand in working positions. Essential Duties: Develop and maintain therapeutic relationship with residents. Assisting in developing recovery and aftercare planning with residents in the program. Assisting residents in becoming aware of existing social and other support services in the community. Modeling coping skills. Providing residents transportation to medical appointments, engaging in recreational activities to include walking/hiking/sporting events. Working with residents to identify strengths that will aid them in their recovery eﬀorts. Link residents to formal recovery supports. Travel training &ndash; informing residents about local transportation options and how to best access and utilize them. Actively participate in clinical supervision. Function as a supportive multi-disciplinary team member. Support resident retention initiatives. Facilitate didactic lectures related to chemical dependency and associated subjects. Facilitate and document group therapy sessions. Complete thorough admission procedure for residents. Complete accurate and thorough discharge summaries. Provide biweekly case management sessions for residents. Document monthly treatment plan reviews per compliance regulations, clearly identifying treatment received and progress demonstrated. Complete accurate and timely documentation of case management responsibilities. Demonstrate consistent familiarity with and sensitivity to military culture. Display professional image, appearance, and behavior rejective of SJATRC Mission, policies, and procedures. Assure compliance with all necessary regulations. Actively participate in meetings, committees, and quality assurance actives. Maintain continued professional education. Maintain NYS Licenses and/or credentials as appropriate. Perform other duties as assigned by the Program Director. Conduct observational rounds of facility thought-out shift. Provide conﬂict resolution support for and between residents. Provide support and counseling to residents other than assigned caseload as needed. Respond to emergency situations in accordance with SJATRC policies and procedures. Communicate pertinent clinical information to other staﬀ through documentation. Assess and monitor residents experience signs and symptoms of withdrawal using appropriate withdrawal scales. Expected hours: 40 per week Benefits: <ul><li>401(k)</li><li>Bereavement leave</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Peer Support Case Manager

Opportunity Communities

<div>WHY WORK AT NORTH SHORE CDC?

North Shore Community Development Coalition (NSCDC) is a regional, nonprofit organization committed to investing in neighborhoods to create thriving communities. We envision a North Shore where every neighborhood is one of choice and opportunity. Our diverse staff is passionate and committed to helping our communities thrive and grow. We offer extremely competitive benefits, including funding for professional development, a full suite of healthcare benefits, generous paid time off, flexible work hours, and more.

ABOUT THE ROLE

The YouthBuild Supportive Services Counselor plays a key role in the YouthBuild North Shore Program. We are seeking an individual to lead case management and counseling services for program participants. This individual will be responsible for overseeing intensive case management and offering guidance to support participants in their personal, legal, and social service needs. The Supportive Services Counselor will work closely the Community Outreach Counselor and with the supportive services team to build participants' leadership skills through guidance, counseling, and mentoring. Additionally, the Supportive Services Counselor will engage opportunity youth and young adults in life skill groups and recreational activities aimed at promoting personal growth. The Counselor must model positive behavior and attitudes, demonstrating professionalism through conduct, language, and dress code. Furthermore, they will coordinate the safe and timely delivery of services, train new case managers, and review and oversee the student files. The Supportive Services Counselor should have the ability to engage youth in a positive and impactful manner, contributing to the overall success of the YouthBuild North Shore program.

To learn more about NSCDC&rsquo;s workforce development programs and initiatives please visit: http://northshorecdc.org/programs/youthbuild.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary responsibilities and essential functions may include, but are not limited to:

 Services Support Services:
<ul>
<li>Lead life skills, leadership development, and supportive service groups, facilitating activities that promote growth and development.</li>
<li>
Oversee and perform case management services, ensuring accurate service plans, progress notes, and adherence to best practices.</li>
<li>
Coordinate substance abuse and mental health education efforts, establish referral partnerships, and maintain a comprehensive database of social service providers and resources.</li>
<li>
Collaborate with external service providers, including case managers, probation officers, and treatment programs, and advocate for participants&rsquo; needs during meetings (e.g., court hearings, foster care reviews) and community events.</li>
<li>
Monitor services to ensure they meet participant needs, follow the service plan, and address issues promptly, including crisis and higher-level care referrals.</li>
<li>
Utilize assessment tools for youth (e.g., SBIRT, DAST-10, CES-D, YRBS) to evaluate needs and connect clients with appropriate resources such as mental health facilities, addiction treatment programs, medical services, housing, employment, or legal assistance.</li>
<li>
Act as a liaison between clients and healthcare providers to ensure coordinated and comprehensive care.</li>
<li>
Present YouthBuild services to community partners, social service agencies, and attend outreach or community events outside regular hours as needed, maintaining collaborative relationships with both internal and external stakeholders.</li>
<li>
Accompany or transport youth to court hearings, appointments, or other necessary meetings as part of case management support.</li>
</ul>
Administration - Data and Record Keeping, and Training
<ul>
<li>Ensures all required documentation is completed in a timely, consistent, and comprehensive manner.</li>
<li>
Assist with performing reviews on participants&rsquo; trends and follow up with resolution as part of case coordination.</li>
<li>
Assist with program recruitment and outreach efforts for quality program enrollment.</li>
<li>
Complete required reports as needed for AmeriCorps, WIOA, YPP, and/or DOL.</li>
<li>
May serve as backup within the department as needed.</li>
</ul>
QUALIFICATIONS:

Education + Experience + Skills
<ul>
<li>Passionate about working with Opportunity Youth and Young Adults (ages 16+) from a &quot;Youth First&quot; perspective.</li>
<li>
Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred, or equivalent experience (5+ years) in human services, social services, education, school counseling, criminal justice, or related fields, with supervisory and case management experience.</li>
<li>
Bilingual: Fluent in English and Spanish preferred</li>
<li>
Experience in group facilitation, conflict resolution, and classroom management.</li>
<li>
Travel Required: Driver&rsquo;s license in good standing and ability to drive a 15-passenger vehicle.</li>
</ul>
<ul><li>Ability to navigate complex systems to benefit participants and demonstrate strong research skills in identifying solutions.</li>
<li>
Proficient with computers and computer systems.</li>
<li>
Must be able to type efficiently for documentation and case management tasks.</li>
<li>
Excellent interpersonal skills, with the ability to collaborate on program issues and engage in team-based teaching.</li>
<li>
Knowledge of or willingness to learn effective case note writing and caseload management.</li>
<li>
Ability to create an inclusive program environment that supports marginalized youth and young adults from diverse backgrounds, cultures, and identities.</li>
<li>
Strong problem-solving skills, with the capacity to think strategically and to support youth behavior change.</li>
<li>
Effective communicator, able to connect with youth, families, and professionals from diverse backgrounds.</li>
<li>
Classroom management skills, with the ability to work with varying learning curves and abilities, knowing when to be fair but firm with high-risk youth.</li>
<li>
Decisive, team-oriented, and possessing a good sense of humor.</li>
</ul>
Job Type: Full-time

Pay: $55,000

Schedule: Varies, but typically

 Monday 8 AM &ndash; 4 PM

 Tuesday 8 AM &ndash; 4 PM</div>

Supportive Services Counselor (Case Manager)

Vocational Rehabilitation Specialists, Inc. (VRSI)

<div>About VRSI: Vocational Rehabilitation Specialists, Inc. (VRSI) is committed to supporting military veterans through the Department of Labor's Homeless Veteran Reintegration Program (HVRP). With operations across multiple states, VRSI is dedicated to delivering courteous, quality, and professional services that empower veterans to achieve vocational success through individualized case management, employment readiness, and job placement support.
Position Overview: The Lead Employment Specialist (LES) is the central figure responsible for office operations, veteran program performance, and overall compliance with Department of Labor and company policy. Leads are accountable for supervising staff, supporting outreach, managing office systems, ensuring adherence to performance benchmarks, and overseeing all grant-required deliverables. This position requires leadership, proactive oversight, and consistent communication with Regional Leads and other secondary support staff. 
Key Responsibilities:
Client Assessment and Case Management:<ul><li>
Ensure Employment Specialists (ES) conduct thorough assessments of veterans' barriers, skills, and readiness for employment.</li><li>
Oversee the development and monitoring of individualized employment plans and case progress.</li><li>
Monitor office-level performance related to enrollments, qualifications, placements, and retentions.</li></ul>
Job Readiness Training:<ul><li>
Ensure job readiness training is delivered effectively and consistently, including resume writing, interviewing, and job search skills.</li><li>
Oversee and support the facilitation of workshops and ensure training goals are met.</li></ul>
Career Counseling and Support:<ul><li>
Provide support and guidance to ES in delivering one-on-one vocational counseling to help veterans identify employment pathways.</li><li>
Monitor case notes and veteran progress toward employment goals, ensuring quality and accuracy.</li></ul>
Job Placement Assistance:<ul><li>
Direct ES efforts to build employer partnerships and develop job opportunities aligned with veteran skills and goals.</li><li>
Ensure veterans receive appropriate coaching and follow-up support through the hiring process.</li></ul>
Office Management:<ul><li>
Supervise all assigned ES, manage schedules, approve time off, and ensure compliance with company and DOL policies to ensure that all grant requirements such as eligibility, placements, training, and financial expenditures are met.</li><li>
Maintain accountability for all grant performance measures and reporting requirements.</li><li>
Coordinate with Regional Leads regarding corrective action if office metrics fall below threshold benchmarks.</li></ul>
Employer Engagement:<ul><li>
Guide ES in employer outreach and job development strategies to ensure employer needs are met while promoting veteran hiring.</li><li>
Facilitate coordination with employers across sectors aligned with regional labor market trends.</li></ul>
Program Coordination and Reporting:<ul><li>
Maintain accurate and up-to-date client records, case notes, and employment outcomes.</li><li>
Prepare and submit regular reports on program activities, outcomes, and grant compliance.</li><li>
Complete and submit quarterly reporting.</li><li>
Ensure all documentation meets internal and external audit standards.</li></ul>
Community Collaboration:<ul><li>
Coordinate with community partners, CoCs, veteran service providers, and other stakeholders to strengthen resource networks.</li><li>
Attend and represent the organization at mandatory outreach meetings and regional service provider coalitions.</li><li>
Maintain and review the office outreach plan, ensuring AARs and event tracking are completed and stored.</li></ul> 
Qualifications:
Education: Bachelor&rsquo;s degree in social work, human services, counseling, or a related field preferred.
Experience: Minimum of 1 year in a leadership role and at least 2 years of experience in workforce development, human services, or veteran services. Experience working with veterans or homeless populations is highly preferred. 
Skills &amp; Abilities:<ul><li>
Strong leadership and problem-solving skills</li><li>
Ability to evaluate and monitor performance data</li><li>
Effective written and verbal communication</li><li>
Knowledge of employment barriers facing veterans</li><li>
Proficient in Microsoft Office and data entry systems</li><li>
Ability to manage competing priorities and team workflow</li></ul> 
Compensation and Benefits:<ul><li>
Hourly Rate: $28-$33 Based on experience</li><li>
Paid Company Holidays</li><li>
Sick Time</li><li>
Paid Time Off</li><li>
Healthcare</li><li>
401k</li></ul></div>

Supervisory Case Manager

New Life Center

<div><div><div>Shelter Ministry Case Manager Job Description</div></div><div><div>
Position: Shelter Ministry Case Manager</div></div><div><div>
Full-time/Part-time: Full-time 
Department: Program 
Reports to: Shelter Ministry Program Manager 
FLSA Classification: Exempt</div></div><div><div>
Summary</div></div>
Primary responsibility is direct service case management, housing support and spiritual care for guests at the New Life Center. Key elements involve case management services that lower housing barriers, assistance in securing housing, collaboration with supportive services in the community, relationship building, support and accountability for guests, and helping individuals to a place of self-sufficiency.
At New Life Center, our work is grounded in our Christian mission and values. Each role contributes to the ministry and operations of the organization. We seek staff who are committed followers of Jesus Christ, aligned with our Statement of Faith, and who model our REAL values - Respectful, Encouraging, Accountable, and Loving - in their work and interactions.
Essential Functions
Essential Function 1: Direct Service Related<ul><li>
Perform housing assessments with guests and enter their assessment into the Community Coordinated Entry System in the HMIS database.
</li><li>Create and follow up on an individualized case management plan based on specific guest needs and desires.
</li><li>Assist guests in lowering barriers to becoming successfully housed.
</li><li>Maintain a database of local resources.
</li><li>Maintain an active caseload of 25 to 30 guests, exercising appropriate professional boundaries and workload management to avoid exceeding this range.</li></ul>
Essential Function 2: Housing Support<ul><li>
Assist guests in finding or applying for housing.
</li><li>Assist guests in securing financial assistance to secure housing, such as down payments and/or damage deposit assistance.
</li><li>Collaborate with community-wide supportive services to help guests remain successfully housed.
</li><li>Assist guests in securing furniture and housewares through community voucher programs.
</li><li>Attend coordinated entry and partner agency meetings.
</li></ul>Essential Function 3: Other Considerations<ul><li>
Teamwork - Work collaboratively with administration and other shelter staff to meet day-to-day organizational needs.
</li><li>Resource awareness and networking - Actively participate in networking and collaboration with local service providers.
</li><li>Data entry - Entering and monitoring of data, case notes/logs in relevant guest database(s).
</li><li>Customer service focus -Treat all who come to the New Life Center seeking assistance with respect and dignity, with the ultimate goal of helping them to a place of self-sufficiency.
</li><li>Meetings - As required, attend various meetings. Some travel is required.
</li><li>Integrity and confidentiality - Maintain a high level of personal integrity and confidentiality relating to shelter operations and those we serve.
</li><li>Participate in program development, to include basic needs, life skills, and faith (Christian) focused programs.
</li><li>Participate in a rotation of on-call staff to address program staff questions, concerns, and other programmatic needs when management or supervisors are unavailable.
</li><li>Ability to drive a 15-passenger van.
</li></ul>ADA &amp; Reasonable Accommodation
New Life Center complies with the Americans with Disabilities Act (ADA). Qualified individuals are considered for positions based on their ability to perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations will be provided in accordance with applicable law unless doing so would cause undue hardship or pose a direct threat to safety.
Position Reports to Erika, Shelter Ministry Program Manager
Erika oversees New Life Center&rsquo;s emergency shelter programs, leading a dedicated team that provides compassionate care to individuals in crisis. She joined the Mission in 2024, bringing six years of managerial experience. With a degree in psychology, Erika enhances our ability to serve those in need with understanding and empathy.
This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Program Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.
Personal:
<ul><li>Must be engaged in a local church and exhibit a personal, evident, growing relationship with Jesus Christ.</li><li>
Compassionate heart for those in need.</li><li>
Willingness to serve others.
</li><li>Desire to see the lost come to Christ.
</li></ul>Required/Preferred Education and Experience:<ul><li>
Associate or bachelor&rsquo;s degree required; degree in social work or related field preferred.
</li><li>Minimum of 2 years' experience in a social service field preferred.</li></ul>
Additional Eligibility Requirements:<ul><li>
Ability to pass a pre-employment drug test and background check.
</li><li>If in recovery, a minimum of one year of sustained recovery with active participation in a 12-step program is required; two or more years is preferred.
</li><li>Must possess a valid driver's license, maintain an acceptable driving record in accordance with the organization's insurance carrier requirements, and provide proof of insurance, as required for the performance of job duties.</li></ul>
Skills:<ul><li>
Excellent interpersonal, verbal, and written communication skills.
</li><li>Demonstrated effective time management and organizational skills.
</li><li>Ability to use independent judgment to accomplish goals.
</li><li>Creative, positive, and passionate about work.
</li><li>Adapts positively to continuous change.
</li><li>Ability to motivate and coach individuals.
</li><li>Ability to maintain a high level of confidentiality and personal integrity.
</li><li>Ability to work independently and as part of a team.
</li><li>Proficient in desktop computer applications software (preferably Microsoft Office).
</li></ul>Work Environment:<ul><li><div>
Work is performed primarily within a shelter facility offices, and community-based locations.</div></li><li><div>
Frequent sitting and standing while conducting guest meetings, completing documentation, and attending meetings.</div></li><li><div>
Use of standard office equipment, including computers and phones.</div></li><li><div>
Operation of a motor vehicle, including the ability to drive a 15-passenger van, as required.</div></li><li><div>
May work in varied indoor environments, including offices, meeting rooms, and common guest areas.</div></li><li><div>
Work schedule may include extended periods of computer use and documentation tasks.</div></li></ul></div>

Shelter Ministry Case Manager

TurnAround, Inc.

SUMMARYThe CAPS Case Manager is responsible for providing trauma informed direct services and intensive case management to survivors impacted by intimate partner and sexual violence through a collaboration with the various Baltimore city sites. The CAPS Case Manager will assist clients with accessing internal and external resources, advocacy support, and provide crisis intervention as needed. The Case Manager will work with community partners to coordinate services and facilitate connections using a &ldquo;warm hand off approach&rdquo; while carrying out TurnAround's mission.ESSENTIAL DUTIES AND RESPONSIBILITIESGENERAL1. Conduct thorough assessments and intake to determine client&rsquo;s eligibility and needs2. Implement programming for clients in various Baltimore city sites.3. Assist client and their families in developing goal plans4. Connect clients impacted by intimate partner and sexual violence to necessary resources, internally and/or externally.5. Perform duties offsite as determined by funding and the position.6. Serve clients impacted by one or more victimization as determined by funding and position.7. Document client&rsquo;s notes and other data using agency database system (s). Maintain all client records.8. Collect and document data on service impact for funders and other sources using evaluation tools.9. Utilizing a trauma informed approach, provide crisis intervention as needed10. Knowledgeable about current best practice trends in intimate partner violence, human trafficking and sexual assault prevention education strategies.11. Representation of TurnAround with constituents and partnership agencies.SEXUAL VIOLENCE1. Support minor and adult age survivors of all gender identities that have been impacted by sexual assault, rape, and sexual abuse.2. Participate in outreach and connect with agencies that support victims of sexual assault including hospitals, medical centers, department of social services and law enforcement.3. Be knowledgeable in victim rights and laws pertaining to sexual assault crimes and actively assist the survivor through the legal process.4. Provide or coordinate court accompaniment.5. Assist the survivor to access necessary resources they are eligible to receive including victim&rsquo;s compensation.INTIMATE PARTNER VIOLENCE1. Support minor and adult age survivors of all gender identities that have been impacted by intimate partner violence that experience various abuses, including stalking.2. Use the lethality and high danger screening assessment tool to assess immediate shelter and services.3. Be knowledgeable in victim rights and laws pertaining to intimate partner violence crimes and actively assist the survivor through the legal process.4. Provide or coordinate court accompaniment.5. Assist the survivor to access necessary resources they are eligible to receive including victim&rsquo;s compensation.HUMAN TRAFFICKING1. Support minor and adult age survivors of all gender identities that have been impacted by sex trafficking and labor trafficking.2. Provide case management services at various Baltimore city sites3. Participate in outreach and connect with agencies that support victims of human trafficking4. Be knowledgeable in victim rights and laws pertaining to human trafficking crimes and actively assist the survivor through the legal process.5. Provide or coordinate court accompaniment.6. Assist the survivor to access necessary resources they are eligible to receive including victim&rsquo;s compensation.ADDITIONAL DUTIESParticipate in training and awareness opportunities to increase the knowledge of various groups on these types of victimizations.SUPERVISORY RESPONSIBILITIESN/AEDUCATION AND EXPERIENCE1. Bachelor&rsquo;s Degree preferred in psychology, social work, human services, correlated field. Associate&rsquo;s Degree considered as minimum with additional relevant work experience.2. Experience working with related populations or those exposed to trauma.3. Experience working with populations impacted by mental health, substance abuse, legal and social services systems, and homelessness.4. Knowledge of community resources and initiatives preferred.5. Experience in handling crisis situations.6. Requires strong interpersonal, assessment, and documentation skillsLANGUAGE SKILLS1. Possess professional demeanor and exhibit exceptional teamwork orientation with good written/oral communication skills.2. Demonstrate person first and person-centered language skills.3. Bilingual skills desired but not required (Spanish preferred).WORK ENVIRONMENTWork is conducted at the designated community settings as determined by role. Community settings can be any of the partner sites.HOURSWork hours are Monday through Friday at 40 hours per week, evenings required. Staff should remain flexible working outside of these hours and beyond 40 hours as needed to assist survivors.REASONING ABILITY1. Ability to mediate issues related to clients, professionals and other constituents.2. Possess critical thinking skills and judgment on when to seek the Program Manager or other positions for assistance.TECHNICAL SKILLS1. Proficient computer skills to operate email, Internet, Microsoft Office, and ability to navigate database entry software.2. Ability to learn and navigate technology used on and off work sites (i.e., security systems, video conferencing devices, etc.3. Ability to plan, schedule, and organize work independently.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Possible assistance with lifting of items such as client&rsquo;s belongings, donations and other items received.2. Some cleaning and light maintenance are also required of the space.3. Climbing stairs. Reliable transportation and walking are necessary as travel between TurnAround office locations and offsite locations that include community sites.Pay: $52,000.00 - $62,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>working with individual effected by trauma: 3 years (Required)</li><li>community resource: 3 years (Preferred)</li></ul>Work Location: In person

CAPS Case Manager

Pathways, Inc.

<div>Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs. 
 
Salary: $35,000 - $39,375 annually 
Educational Requirements
<ul><li>Bachelor&rsquo;s Degree in Human Services or a related field required</li>
<li>Minimum of one year of post-graduate experience required</li>
</ul>
 
Duties &amp; Responsibilities
<ul><li>Provide case management services to assigned consumers in accordance with individualized treatment and service plans</li>
<li>Coordinate and monitor services to support consumers&rsquo; behavioral health, medical, social, and community resource needs</li>
<li>Maintain accurate, timely, and current documentation in compliance with agency, state, and federal requirements</li>
<li>Collaborate with consumers, families, providers, and community partners to ensure continuity of care</li>
<li>Assist consumers with accessing community resources, benefits, and supportive services</li>
<li>Participate in treatment team meetings and contribute to care planning efforts</li>
<li>Adhere to all Pathways policies, procedures, and confidentiality standards</li>
<li>Perform additional duties as assigned within the scope of the position</li>
</ul>
 
Skills &amp; Knowledge
<ul><li>Experience working in a behavioral health setting preferred</li>
<li>Strong communication, organization, and interpersonal skills</li>
<li>Ability to manage multiple tasks and maintain accurate documentation</li>
<li>Competency in using computers, electronic health records, and other electronic devices required for job duties</li>
<li>Ability to work independently while collaborating effectively within a multidisciplinary team</li></ul></div>

Targeted Case Manager

Community Crisis Center, Inc.

COMMUNITY CRISIS CENTERJob DescriptionCase ManagerJOB SUMMARY: The Case Managers will provide counseling, case management, and advocacy services to Community Crisis Center clients. Their primary focus is evaluating service needs of shelter and walk-in clients.JOB DUTIES AND RESPONSIBILITIES:1. Work with all clients using the primary case management approach, providing counseling, and support services.2. Conduct intake interviews with clients and their families.3. Prepare proper documentation for all client files, i.e. intake information, process notes, etc.4. Receive crisis calls and provide crisis intervention counseling as necessary.5. Enter client statistical data into the computer when required.6. Perform building walk through for security checks.7. Be aware and informed of current developments in the fields of domestic violence, sexual assault, and other counseling areas that pertain to agency services.8. Be aware of area and community agencies providing services for agency clients.9. Must maintain confidentiality of services.10. Responsible for the maintenance of the shelter when the Facility Manager is not on duty.11. Must remain on duty until the next shift comes to work.12. Attend staff meetings as designated unless the Executive Director waives this requirement.13. Perform other duties as requested.JOB RELATIONSHIPS:1. Supervised by the Shift Supervisor and Residential Services Manager.2. Work with all agency employees, volunteers, and student interns as necessary.3. Interact with other community agencies in the area served.4. No supervisory responsibilities.ESSENTIAL JOB REQUIREMENTS:1. Education &ndash; Minimum of a Bachelor's Degree in human/social services.2. Experience &ndash; Hotline and shelter work an asset.3. Training &ndash; Upon employment will receive a minimum of forty (40) hours specialized training in sexual assault and forty (40) hours specialized training in domestic violence as well as other areas of service provided by the agency including on the job training.4. Technical Skills &ndash; Requires good written, verbal and communication skills; must have good listening skills; good management and organizational skills, as well as basic computer skills. Must have the ability to prioritize responsibilities; must have a knowledge of area services for clients in the program.5. Social Skills &ndash; Must be able to respond appropriately in emergency situations, must demonstrate flexibility and teamwork capacity within the agency. Must also demonstrate courtesy and respect towards all fellow employees, interns, volunteers, visitors, and clients.6. Physical Requirements &ndash; Must have visual and auditory acuity; must be able to perform building walk-throughs for security checks and evacuations; must be able to lift up to thirty (30) pounds; must be able to answer the phone clearly and provide crisis intervention counseling on the phone; must be able to enter information into client files.7. Transportation Requirements &ndash; Must be willing and able to travel throughout the area; if employee uses a privately-owned vehicle, must provide proof of current automobile insurance coverage and annual renewal documentation thereafter.8. Attendance &ndash; Must maintain an acceptable attendance record.STAFF MEETING REQUIREMENTS:1. Clinical Meeting2. General Meeting3. In-services as applicable4. Professional Development is encouragedPay: From $41,000.00 per yearBenefits:<ul><li>403(b)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Bilingual Case Manager- Monday-Friday 4pm to Midnight

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