court specialist

City of La Porte

<div><div><b>COURT SPECIALIST</b><br>
Category: Full-Time<br>
Status: Open<br>
Hourly: Min $19.379 - Mid $24.224<br>
Published: February 12, 2026<br>
Closing: Until Filled</div>
<div></div><div><div><b>DEFINITION</b></div>
<div>To assist with the daily operations of the municipal court requiring a specialized knowledge of court operations and municipal court law while possessing strong organizational and basic accounting skills, the ability to multi-task, interact with the general public, and occasionally hostile defendants.</div>
<div></div><div><b>DISTINGUISHING CHARACTERISTICS</b></div>
<div>This class is distinguished from general clerical duties by the more complex, responsible and sensitive duties related to functioning as a Court Specialist. To daily perform a variety of complex duties based on Standing Orders provided by the Presiding Judge. To maintain strict confidentiality in all aspects of the job. To process complex Department of Transportation and Federal Motor Carrier citations as well as juvenile cases. This is the journey level of the general clerical series. This class may be distinguished from the Clerk I level by the difficulty and complexity of work performed.</div>
<div></div><div><b>SUPERVISION RECEIVED AND EXERCISED</b></div>
<div>Receives general supervision from the Court Administrator and Assistant Court Administrator.</div>
<div></div><div><b>ESSENTIAL JOB FUNCTIONS</b></div>
<div>Duties may include, but are not limited to, the following:</div>
<ul><li>Providing court case management including filing, docketing, motions, and updating the electronic cases.</li>
<li>Processing citations.</li>
<li>Responding to requests regarding fines, trial and hearing dates, warrants, extensions, jail time credit, posting of bonds, driving safety, deferred disposition, and other information pertaining to court processes and policies.</li>
<li>Monitoring cases for compliance.</li>
<li>Processing cases in accordance with approved Court processes, policies and Standing Orders.</li>
<li>Making informational phone calls.</li>
<li>Collecting fines and fees.</li>
<li>Scheduling hearings, court dates and trials.</li>
<li>Scheduling interpreters and court reporters.</li>
<li>Maintaining warrants database.</li>
<li>Preparing court dockets, jury charges, and summons.</li>
<li>Generating subpoenas and preparing paperwork for use at court appearance.</li>
<li>Assisting with the preparation of complaints, appeals, and judgments</li>
<li>Clearing defendants from SETCIC and OMNIBase.</li>
<li>Corresponding with defendants, attorneys and prosecutors.</li>
<li>Subpoenaing witnesses.</li>
<li>Contacting defendants, parents, schools, other courts and/or social services regarding court appearances and non-compliance. Researching names, addresses, and phone numbers of defendants and families to facilitate contact.</li>
<li>Serving as courtroom clerk.</li>
<li>Assisting judge in courtroom, monitoring and attending to juror needs and coordinating courtroom activity.</li>
<li>Attending court dockets and/or alternative sentencing programs as assigned.</li>
<li>Data entry and reporting convictions to DPS.</li>
<li>Investigating and resolving routine procedural and operational problems.</li>
<li>Responding to complaints and requests for information on procedures relating to responsibilities assigned.</li>
<li>Working with other departments to insure the timely processing of paperwork.</li>
<li>Providing an excellent level of customer service and demonstrating dependability and professionalism at all times.</li>
<li>Perform general clerical work including filing, payroll and purchasing information.</li>
<li>Attending meetings and/or seminars.</li>
<li>Staying up-to-date on Legislative changes.</li>
</ul><div><div><b>PHYSICAL REQUIREMENTS</b></div>
<div>For indefinite periods of time - mobility within an office environment; writing; walking; typing; stooping; standing; squatting; sorting; sitting; seeing; filing; data entry; cleaning; reading; decision making; lifting and carrying up to 20 pounds; reaching above shoulder level; using both hands for simple and firm grasping; clarity of hearing; communicating clearly and effectively, in person and by telephone; fine finger manipulation; operation of calculator, personal computer and typewriter; operation of a variety of office tools and equipment.</div>
<div></div><div><b>QUALIFICATIONS</b></div>
<div><b>Knowledge of:</b></div>
<ul><li>English usage, grammar, spelling, and punctuation.</li>
<li>Modern office methods, procedures, and equipment and business letter writing.</li>
<li>Record keeping principles and procedures.</li>
</ul><div><b>Ability to:</b></div>
<ul><li>Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Handle multiple tasks and prioritize.</li>
<li>Handle hostile or difficult customers.</li>
<li>Retain knowledge of historical laws and procedures.</li>
<li>Perform basic mathematical calculations.</li>
<li>Communicate effectively with diverse groups of individuals utilizing tact and diplomacy.</li>
<li>Exercise discretion in confidential matters.</li>
<li>Learn department policies, procedures, organization and operating details.</li>
<li>Work cooperatively with other departments, City officials, and outside agencies.</li>
<li>Type at a speed necessary for adequate job performance.</li>
<li>Operate a personal computer.</li>
</ul><div><b>TRAINING AND EXPERIENCE</b></div>
<div><ul><li>High School Diploma or GED. Level 1 Court Clerk Certification preferred</li>
<li>Clear criminal record (background investigation will be conducted).</li>
</ul><div><b>LICENSES AND CERTIFICATES</b></div>
<ul><li>Possession of a valid Texas Driver's License.</li>
<li>Bilingual skills preferred.</li>
</ul><ul><li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.</li></ul>
<ul><li>Duties, responsibilities and actions may change at any time with or without notice.</li></ul>
<div></div><div>The City of La Porte is an Equal Opportunity Employer of Qualified Individuals.</div></div></div></div></div>

Court Specialist

ABC Legal Services

<div><p><b>About ABC Legal Services:</b></p>
<p>
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.</p>
<p><b>
Job Overview:</b></p>
<p>
The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. &quot;Bigger picture&quot; communications involve contacting courts for general updates and statuses as courts operations. <b><i>This position is remote but located in Oklahoma.</i></b></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.</li>
<li>Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.</li>
<li>Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.</li>
<li>Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts &amp; customers.</li>
<li>Relay relevant, updated information from Courts to our process servers and customers as appropriate.</li>
<li>Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.</li>
<li>Navigate &amp; understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English</li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
<p><b>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!</b></p>
<p><b>
Benefits:</b></p>
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li></ul><br>
<p></p>
<p><b>
Pay Range:</b> $15.00 - $15.00 per hour</p>
<p><b>
Schedule: </b>Full-time, Monday through Friday</p></div>

Court Support Specialist

Troutman Pepper Locke

<div><div>We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.</div><div></div><div>
We invite you to explore the position below and to submit your application to join our team!</div><div></div><div>
The Court Liaison Specialist, as part of the Litigation Support team, serves as the primary point of contact between the firm and various courts, ensuring the smooth and efficient handling of court-related matters.</div><div></div><div><br>
Essential Duties and Responsibilities:</div><ul><li><div>
Serve as the primary liaison between the firm and court personnel, including clerks, and other court staff, except judges.</div></li><li><div>
Ensure timely and accurate electronic filing of court documents, including pleadings, motions, and other legal papers.</div></li><li><div>
Ensure compliance with all court rules and procedures, including monitoring changes in court requirements and informing relevant parties.</div></li><li><div>
Maintain clear and effective communication with attorneys, paralegals, and other staff regarding court-related matters.</div></li><li><div>
Maintain accurate records of all court electronic filings, appearances, and communications.</div></li><li><div>
Address and resolve any issues or discrepancies related to court filings and procedures.</div></li><li><div>
Provide training and support for attorneys and staff on court procedures and best practices.</div></li><li><div>
Stay current with industry best practices and recommend improvements to the firm's court liaison processes.</div></li><li><div>
Maintain confidential information for all matter-related activities.</div></li></ul><div></div><div><br>
Knowledge, Skills, and Abilities:</div><ul><li><div>
Proficiency in legal document management systems and Microsoft Office Suite. Familiarity with electronic court filing systems (e.g., PACER, CM/ECF).</div></li><li><div>
Strong attention to detail and accuracy in all work.</div></li><li><div>
Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines simultaneously.</div></li><li><div>
Excellent verbal and written communication skills, with the ability to effectively communicate with court personnel and firm staff.</div></li><li><div>
Ability to work collaboratively in a team environment and build effective working relationships with colleagues and court personnel.</div></li><li><div>
Strong analytical and problem-solving skills, with the ability to identify and resolve issues related to court procedures.</div></li><li><div>
Thorough understanding of court procedures.</div></li><li><div>
Demonstrated ability to manage multiple tasks simultaneously.</div></li></ul><div></div><div><br>
Education and/or Experience:</div><ul><li><div>
Associate's degree or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.</div></li><li><div>
Minimum three (3) years of experience in a court liaison or similar role within a law firm or legal department.</div></li><li><div>
Professional certifications (e.g., Certified Paralegal (CP) or similar) beneficial.</div></li></ul><div></div><div>
#LI-Hybird</div><div></div><div>
The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.</div><div></div><div><i>
This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.</i></div><div></div><div><i>
This position description does not constitute a written or implied contract of employment.</i></div><div></div><div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></div><div></div><div>
By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information<div></div> If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at <div>privacy@troutman.com</div>.</div><div></div><div>
Equal Employment Opportunity<br>
Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.</div><div></div><div>
Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.</div><div></div><div><div><div><div><div><div><div><div>
Hiring Salary Range:</div></div></div></div></div></div></div></div>
$50,000.00 - $85,000.00</div>

Court Liaison Specialist

<p></p><div><p><b>About ABC Legal Services:</b></p>
<p>
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.</p>
<p><b>
Job Overview:</b></p>
<p>
The <b>Court Support Specialist</b> is a Phoenix-based, in-office role focused exclusively on supporting <b>Arizona court work</b>. This position partners closely with Arizona courts and court runners to ensure court filings are received back from court, processed, and accurately uploaded into our system in a timely manner. This role requires frequent communication with court personnel, runners, and internal teams, as well as strong attention to detail when preparing paperwork, tracking retrievals, and processing court documents. The ideal candidate is organized, proactive, and comfortable managing high volumes of court-related tasks in a fast-paced office environment. <b>This position is located onsite in our Phoenix office and is not a remote role.</b></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Contact Arizona courts on individual orders and general court status updates, including answering questions and resolving issues related to existing filings and retrievals.</li>
<li>Prepare paperwork and ensure proper fees are included for documents being sent to court for retrieval when items were not received initially.</li>
<li>Process retrieved copies once received back from court, including reviewing, organizing, and uploading documents into internal systems.</li>
<li>Work directly with court runners to understand court timeframes, requirements, and retrieval success, and to troubleshoot delays or issues.</li>
<li>Navigate and interpret Arizona court dockets and court websites to locate case documents, statuses, and filing information.</li>
<li>Communicate accurately and professionally via phone and email with court personnel, runners, attorneys, and internal stakeholders.</li>
<li>Work in Skye (in-house application) to process documents, add detailed notes and updates, and complete data entry tasks with a high degree of accuracy.</li>
<li>Manage incoming and outgoing phone calls related to court filings, retrievals, and document statuses.</li>
<li>Relay relevant court updates to internal teams as appropriate to support filing and fulfillment timelines.</li>
<li>Collaborate with team members to identify root causes of delays or inefficiencies in the court document lifecycle.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English</li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
<p><b>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!</b></p>
<p><b>
Benefits:</b></p>
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li>
</ul>
<p><b>Starting Pay:</b> $17.00 to $17.00 per hour</p>
<p><b>
Schedule: </b>Full-time, Monday through Friday</p></div><p></p>

<div><p><b>About ABC Legal Services:</b></p>
<p>
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.</p>
<p><b>
Job Overview:</b></p>
<p>
The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. &quot;Bigger picture&quot; communications involve contacting courts for general updates and statuses as courts operations. <b><i>This position is remote but located in Puerto Rico.</i></b></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.</li>
<li>Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.</li>
<li>Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.</li>
<li>Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts &amp; customers.</li>
<li>Relay relevant, updated information from Courts to our process servers and customers as appropriate.</li>
<li>Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.</li>
<li>Navigate &amp; understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English</li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
<p><b>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!</b></p>
<p><b>
Benefits:</b></p>
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li></ul><br>
<p></p>
<p><b>
Pay Range:</b> $12.00 - $12.00 per hour</p>
<p><b>
Schedule: </b>Full-time, Monday through Friday</p></div>

<div><p><b>About ABC Legal Services:</b></p>
<p>
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.</p>
<p><b>
Job Overview:</b></p>
<p>
The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. &quot;Bigger picture&quot; communications involve contacting courts for general updates and statuses as courts operations. <b><i>This position is remote but located in Arkansas.</i></b></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.</li>
<li>Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.</li>
<li>Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.</li>
<li>Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts &amp; customers.</li>
<li>Relay relevant, updated information from Courts to our process servers and customers as appropriate.</li>
<li>Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.</li>
<li>Navigate &amp; understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English</li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
<p><b>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!</b></p>
<p><b>
Benefits:</b></p>
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li></ul><br>
<p></p>
<p><b>
Pay Range:</b> $15.00 - $15.00 per hour</p>
<p><b>
Schedule: </b>Full-time, Monday through Friday</p></div>

<div><p><b>About ABC Legal Services:</b></p>
<p>
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.</p>
<p><b>
Job Overview:</b></p>
<p>
The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. &quot;Bigger picture&quot; communications involve contacting courts for general updates and statuses as courts operations. <b><i>This position is remote but located in North Dakota.</i></b></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.</li>
<li>Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.</li>
<li>Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.</li>
<li>Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts &amp; customers.</li>
<li>Relay relevant, updated information from Courts to our process servers and customers as appropriate.</li>
<li>Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.</li>
<li>Navigate &amp; understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English</li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
<p><b>We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!</b></p>
<p><b>
Benefits:</b></p>
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li></ul><br>
<p></p>
<p><b>
Pay Range:</b> $15.00 - $15.00 per hour</p>
<p><b>
Schedule: </b>Full-time, Monday through Friday</p></div>

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