credit and collections officer

UDrive

<div><div><b>Job Title:</b> Collection Agent<br>
<b>Location: Dubai</b><br>
<b>Department:</b> Finance / Accounts Receivable<br>
<b>Reports To:</b> Collection Manager</div><h3 class="jobSectionHeader"><b>
Job Purpose:</b></h3><div>
The Collection Agent is responsible for contacting customers to recover overdue payments, negotiating payment plans where necessary, maintaining accurate records, and ensuring that collections are made in compliance with company policies and legal regulations.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Contact customers via phone, email, and other communication channels to collect outstanding payments.</div></li><li><div>
Negotiate repayment plans and ensure commitments are honored.</div></li><li><div>
Maintain detailed and accurate records of all collection activities and customer interactions.</div></li><li><div>
Review account status and resolve billing discrepancies.</div></li><li><div>
Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service.</div></li><li><div>
Recommend accounts for escalation, legal action, or write-off as necessary.</div></li><li><div>
Meet individual and team collection targets and KPIs.</div></li><li><div>
Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities.</div></li><li><div>
Provide regular updates and reports to the Collection Supervisor/Manager.</div></li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><ul><li><div>
High school diploma or equivalent; a bachelor's degree is a plus.</div></li><li><div>
Proven experience in collections, customer service, or a related field.</div></li><li><div>
Strong negotiation, communication, and interpersonal skills.</div></li><li><div>
Ability to remain professional and calm under pressure.</div></li><li><div>
Familiarity with debt collection laws and regulations.</div></li><li><div>
Proficient in using CRM systems and Microsoft Office Suite (Excel, Word, Outlook).</div></li><li><div>
Attention to detail and good organizational skills.</div></li></ul><h3 class="jobSectionHeader"><b>
Preferred Skills:</b></h3><div></div><ul><li><div><br>
Experience handling both B2B (business-to-business) and B2C (business-to-customer) collections.</div></li><li><div>
Knowledge of credit reporting practices.</div></li></ul></div>

Collection Executive (Arabic Speaker)

Ecolab

<div>
 Ecolab is seeking an
 <strong>
  Associate Credit Representative
 </strong>
 who will be responsible for an assigned portfolio of accounts. In this role you will be accountable for managing all aspects of a portfolio which include collection activities necessary to reduce AR aging, DSO and mitigate risk for the company. This requires good written and verbal communication skills and applicable accounting, reconciliation, analytical and collection skills necessary to achieve the company and department objectives.
 <br/>
 <br/>
 <strong>
  What&rsquo;s In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
  </li>
  <li>
   The ability to make an impact and shape your career with a company that is passionate about growth
  </li>
  <li>
   The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Manage portfolio of customer accounts, working closely with sales to meet past due and DSO targets. Follow IMEA guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy &amp; procedures for collections, credit hold and credit risk to meet cash targets.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Establish and ensure monthly collection goals are integrated with total Saudi goals and targets flow to individual collectors.
  </li>
  <li>
   Implement strategies and deploy resources to meet collection targets and objectives.
  </li>
  <li>
   Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
  </li>
  <li>
   Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, Customer Relationships.
  </li>
  <li>
   Act as Escalation Leader for financial and customer issues
  </li>
  <li>
   Ensure team and individual goals on past due improvement are achieved.
  </li>
  <li>
   Monitor &amp; escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
  </li>
  <li>
   Lead &amp; support business AR specific policies, processes and improvement projects
  </li>
  <li>
   Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
  </li>
  <li>
   Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
  </li>
  <li>
   Ensure collection processes are documented and followed in compliance with SOX requirements.
  </li>
  <li>
   Develop succession planning for team, identifying training requirements and milestone targets
  </li>
  <li>
   Support internal and external audits as required.
  </li>
  <li>
   Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.
  </li>
  <li>
   Basic Qualifications
  </li>
  <li>
   Strong verbal and written communication in English.
  </li>
  <li>
   Previous experience in collections or customer facing role.
  </li>
  <li>
   Robust competency in Microsoft.
  </li>
  <li>
   Knowledge in working with database applications and ERP systems e.g., SAP.
  </li>
  <li>
   Ability to influence internally with key stakeholders and externally with customers.
  </li>
  <li>
   Preferred Qualifications
  </li>
  <li>
   University degree
  </li>
  <li>
   3-5 years of business experience in credit.
  </li>
  <li>
   Ability to influence without authority.
  </li>
  <li>
   Knowledge in working with database applications SAP.
  </li>
  <li>
   High level proficiency in Microsoft.
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Skills &amp; Competencies:
  </li>
  <li>
   Self -motivated; Assertive
  </li>
  <li>
   Proven record of meeting deadlines
  </li>
  <li>
   Process-orientation with customer focus
  </li>
  <li>
   Time management, organization, and prioritization skills
  </li>
  <li>
   Ability to apply judgment in problem solving
  </li>
  <li>
   Ability to ask probing questions to obtain necessary information
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Commitment to a Culture of Inclusion &amp; Belonging
  <br/>
  <br/>
 </strong>
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>


Credit Controller Associate

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Finance Officer - Account Receivables
</div></div><div><div>Ref #
</div><div>226676
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 18-Sep-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>Job Purpose:</b><br>
Responsible for Cargo Revenue Accounting, Stock Controller and Cargo Accounts Receivables of Doha Sales. Handles the Accounts Receivables for Doha Sales by supervising two teams &ndash; one that raises invoices to customers and another that collects respective debts. Interacts with government officials and high-profile customers.</p><div><b><br>
Operational:</b><br>
<ul><li>Manage monthly AR closing process including reconciliation of the AR customer accounts.</li><li>Prepare Monthly AR activity and tie-back to the AR Aging.</li><li>Prepare AR Year End Schedules used for external reporting.</li><li>Prevent receivables from exceeding 30 days for all parties except. If exceeded, a report is required to be submitted to Management within.</li><li>Highlight immediately debts that are in doubt to higher management.</li><li>Ensure due collections to the company are handled in a timely manner and conduct credit checks on all customers while maintaining detailed accounts analysis by party,</li><li>Establish and manage credit limits and monitor and report to management any deviations from the credit standards.</li><li>Provide proper Credit assessment to create a customer profile on oracle.</li><li>Responsible for the correspondences with financial institution related to opening of new accounts, currencies and company authorized signatories.</li><li>Ensure bank statements, reports and formats are available for accounting reference for all finance subs staff.</li><li>Follow up daily with our customers for debt collection and accounts reconciliation.</li><li>Reconcile the accounts receivables and issue statements of account for the customers in coordination with the debt collector. That should include but is not limited to:</li></ul>
o Attending all the queries of the customers regarding their accounts as well as QR staff regarding fares, debtors.<br>
o Calling the customer and asking for QR payments as well as solving all problems)<br>
o Raising debtor&rsquo;s follow-up letters in Arabic/English for Government and all AR customers.<br>
o Customers visits<br>
o Checking the Aging report on daily basis<br>
o Checking all customer statements which is over due date<br>
o Preparing monthly report for all the customers Aging<br>
o Preparing a collection report on daily basis and accumulating in a monthly report<br>
o Building up an excellent rapport with customers.<br>
o Issue receipts for cheques or cash received<br>
o Managing the daily visits report for all debt collectors<br>
o Crosschecking daily bank statement and make sure that receipts booked it in Oracle system.<br>
o Perform other department duties related to his/her position as directed by the Head of the Department.<br>
<ul><li>Perform other department duties related to his/her position as directed by the Head of the</li></ul>
 Department</div><p><b>
Be part of an extraordinary story:</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><b>About you:</b><br>
<ul><li>Bachelor&rsquo;s degree in accounts / equivalent with minimum 5-7 yrs of experience in Sales to cash, Account receivables, General Ledger, Chart of accounts</li><li>Should have 2-3 yrs of experience in aviation / travel / hospitality domain.</li><li>Should have good Arabic verbal and written communication skills.</li><li>High level of Accuracy and Attention to details.</li><li>Strong analytical and accounting skills</li><li>Proficient in MS Excel and good in MS Office in general</li><li>Very good command of English language</li><li>Must be able to effectively handle multiple tasks simultaneously before deadline</li><li>Ability to train and develop subordinate&rsquo;s skills. Ability to foster teamwork among team members.</li></ul></div><p><b>
About Qatar Airways Group:</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply:</b><br>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226676</div></div></div></div></div></div></div></div>

Finance Officer - Account Receivables

Al Hodood Technologies 

<p>We are currently hiring for Customer Service executive for our inhouse team .</p><p>Designation - Collection Officer</p><p>Location - Dubai</p><p>Language preferred - Portuguese Speaker</p><p>Responsibilities :</p><ul><li>Monitoring customer accounts and detecting overdue payments</li><li>Collecting and analyzing data for a selected payment/debt history</li><li>Reaching out to customers to discuss their debts</li><li>Consulting and helping clients with in case of billing and credit problems</li><li>Managing payments and refund operations</li><li>Developing measures encouraging timely payments</li><li>Managing historical records of account statuses and collection operations</li><li>Reporting on collection operations and customer account updates</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED8,000.00 - AED10,000.00 per month</p>

Customer Service Executive ( Portuguese Speakers Only )

Astron Certification LLC

<p><b>Job Description:</b><br/>Astron is looking for a <b>Debt Collector (Accountants Department)</b> to handle payment follow-ups with clients and maintain proper account records. The ideal candidate should be <b>currently based in the UAE</b> and have a <b>valid UAE driving license</b>.</p><p><b>Responsibilities:</b></p><ul><li>Follow up with clients for pending payments</li><li>Maintain and update records of accounts receivable</li><li>Prepare reports on payment status</li><li>Visit clients if needed to ensure timely collections</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in collections or accounting</li><li>Strong communication and follow-up skills</li><li>Proficient in MS Office and accounting systems</li><li>Must be locally available in the UAE</li><li>Valid UAE driving license is mandatory</li><li>UAE Nationals are preferred for this position</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your expected salary?</li></ul><p>Location:</p><ul><li>Abu Dhabi (Preferred)</li></ul>

Debt Collector

Binghatti Holding Limited

<p><b>Key Responsibilities</b></p><ul><li>Monitor and follow up on outstanding payments from clients to ensure timely collection.</li><li>Contact clients through calls, emails, and official correspondence regarding due or overdue payments.</li><li>Negotiate and arrange feasible payment plans where applicable.</li><li>Maintain accurate records of client interactions, payment status, and collection activities.</li><li>Coordinate with the Finance and Sales teams to resolve client issues or disputes affecting collections.</li><li>Prepare daily, weekly, and monthly reports on collection status and aging receivables.</li><li>Escalate delinquent accounts for legal action in coordination with management when necessary.</li><li>Ensure compliance with company policies and UAE financial regulations in all collection activities.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Minimum 2&ndash;4 years of proven experience in collections, preferably within the real estate sector.</li><li>Strong negotiation, communication, and interpersonal skills.</li><li>Proficiency in MS Office (Excel, Word, Outlook) and ERP systems.</li><li>Ability to work under pressure and manage multiple accounts effectively.</li><li>Knowledge of UAE real estate laws and RERA regulations is an advantage.</li><li>Fluency in English is required; Arabic is an added advantage.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What are your salary expectations?</li></ul>

Collection Officer

York Towers

<div>
 York Towers is a global luxury real estate development leader of York Holding Group. Since 2016, we have delivered exceptional properties and managed six dynamic projects across five countries and three continents. With eight offices worldwide, we leverage cutting-edge technology and market insights to create multicultural residential communities that redefine modern living.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Collection Agent is responsible for managing client payments, recovering overdue accounts, and maintaining accurate customer records in the CRM system. This role serves as a vital link between the company and clients regarding financial obligations, particularly for delayed payments and monthly installment collection.
 <br/>
 <br/>
 <strong>
  Main Functions &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Update customer information, payment status, and interaction notes in the CRM system
  </li>
  <li>
   Contact clients regularly to collect overdue amounts and monthly installments
  </li>
  <li>
   Send appropriate payment reminders to late-paying customers
  </li>
  <li>
   Negotiate payment arrangements for overdue accounts
  </li>
  <li>
   Notify clients of late payments via email and other communication channels
  </li>
  <li>
   Participate in team meetings as scheduled
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Finance, Business Administration, or related field
  </li>
  <li>
   1-2 years of experience in collections, accounts receivable, or customer service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   attention to detail and record-keeping abilities
  </li>
  <li>
   Ability to handle difficult conversations professionally
  </li>
  <li>
   Problem-solving and negotiation techniques
  </li>
  <li>
   Good interpersonal and communication skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Languages &amp; Proficiency Level
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Arabic: C1 (Fluent )
  </li>
  <li>
   English: B1 (Intermediate)
  </li>
 </ul>
</div>


Collection Agent

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