credit and collections officer

Otis Elevator Co.

<div>
 
 At Otis, we move billions of people every day!
 
 
 How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what&rsquo;s next.
 
 
 From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 The role holder is responsible for customers follow-ups, ensuring timely collection of dues, using company policies, systems available.
 
 
 The role holder is responsible of a designated portfolio, monthly targets, including risks &amp; reversals, with all customers to be followed &amp; updated monthly on the designated company AR system.
 
 
 
 
 
 
 
 On a typical day you will:
 
 
 
 <ul>
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 Provide management information and insights on all dimensions of the work area&rsquo;s performance to support discussions and decision-making, both on a periodic basis and for ad‑hoc management requests.
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 Follow all relevant departmental policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
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 Communicate with customers to follow up on overdue accounts using all available methods (calls, emails, and visits).
 </li>
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 Reconcile accounts, understand customer disputes, and communicate internally with stakeholders to help facilitate the successful resolution of these disputes.
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 Update the AR system for all customers in the assigned portfolio, recording the actions taken during each follow‑up.
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 Submit invoices to customers whenever required, ensuring that all necessary supporting documentation is attached.
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 Send dunning letters to customers in accordance with the company's credit policy.
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 Demonstrate good Excel skills, with the ability to prepare the required reports for the assigned portfolio.
 </li>
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 Organize follow‑up activities in a way that supports target achievement and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 
 What You Will Need to be Successful:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s / Diploma degree in Finance/Accounting or equivalent
 </li>
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 3-5 years of relevant experience in collections, handling a portfolio of minimum 200 customers / preferably in a construction/engineering organization.
 </li>
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 Good written and spoken English and Arabic is essential
 </li>
 </ul>
 
 
 
 
 
 
 What can we offer you?
 
 
 
 
 
 
 <ul>
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 The chance to work for an industry leading company and a global brand.
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 A culture that encourages innovation and appreciates our talent is the key to our success.
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 Competitive compensation package.
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 Growth opportunities in a multinational environment.
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 Continuous training and involvement in digital transformation projects within collections.
 </li>
 </ul>
 
 
</div>

Collections Officer (M/F) Riyadh

KONE

<div>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
It's time to make a move. Join our flow.
We have an exciting opportunity for an experienced Collections Specialist within the Finance team to be based in Jeddah, Saudi Arabia.
This position is responsible for managing customer accounts receivables, routinely contact customers on open account balances to obtain prompt payment, improve cash flow and ensure customer satisfaction.
What will you do?
<ul><li>Coordinating BPO and retained organization for credit management, collection, and dispute management processes.
</li><li>Resolving and supporting FL solving complicated collection cases.
</li><li>Performing dispute root cause analysis and corrective actions from end-to-end perspective
</li><li>Depending on the local requirements the first collection contact may be carried out physically.
</li><li>Transactional tasks for accounts retained in FL responsibility.
</li><li>Dispute management routing for agreed retained accounts.
</li><li>Recording invoice disputes into collection and dispute management solution as they arise
</li><li>Initiating and following the dispute management workflow by dispatching the recorded disputes to the relevant business responsible people in the organization for resolution
</li><li>Applying Collection strategy for agreed retained accounts.
</li><li>Conducting the collection calls towards customers in a structured way.
</li><li>Requesting promises to pay from customers as part of collection contacts and recording the given promises.
</li><li>Coordinates with CS&amp;A and inbound teams for his/her portfolio of customers to ensure that all queries and disputes are appropriately handled and resolved to facilitate collections activities.
</li></ul>Are you the one?
 <ul><li>Bachelor or Diploma in Finance / Accounting / Economic.
 </li><li>2-4 years of experience in collection field.
</li><li>Native Arabic speaker with excellent communication skills in English (both written and verbal).
 </li><li>Excellent communication, negotiation, and customer handling skills
</li></ul><ul><li>Experience with SAP.
</li><li>Proficiency in Microsoft Office, particularly Excel.
</li><li>Strong problem-solving and analytical skills.
</li><li>Strong interpersonal skills for handling sensitive customer interactions.
</li><li>High attention to detail and ability to work under pressure to meet deadlines.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/</div>

Collection Specialist

Job SummaryThe Account Receivables Executive is responsible for monitoring outstanding receivables and ensuring timely recovery of payments from customers. The role involves regular follow-ups with clients, reconciliation of invoices, coordination with internal departments, and maintaining accurate recovery records. The objective is to reduce overdue balances and maintain healthy cash flow for the company.Key Responsibilities1. Payment Follow-ups<ul><li>Contact customers through phone calls, emails, and messages to follow up on outstanding invoices.</li><li>Ensure timely recovery of payments as per agreed credit terms.</li><li>Maintain professional communication with clients to resolve payment delays.</li></ul>2. Receivable Monitoring<ul><li>Maintain a daily aging report of outstanding receivables.</li><li>Track overdue payments and escalate delayed accounts to management.</li><li>Monitor customer credit limits and payment behavior.</li></ul>3. Invoice Reconciliation<ul><li>Coordinate with the accounts and billing department to verify invoices and statements.</li><li>Resolve disputes related to billing, freight charges, or service invoices.</li><li>Share account statements with customers when required.</li></ul>4. Collection Coordination<ul><li>Coordinate with sales, operations, and finance teams to facilitate payment recovery.</li><li>Follow up on payment commitments made by customers.</li><li>Ensure payments are recorded and properly allocated in the accounting system.</li></ul>5. Reporting<ul><li>Prepare weekly and monthly recovery reports.</li><li>Report major overdue accounts to the Finance Manager or Management.</li><li>Maintain documentation of communication and recovery efforts.</li></ul>6. Client Relationship Management<ul><li>Maintain good professional relationships with clients while ensuring firm recovery follow-ups.</li><li>Assist in resolving issues that may delay payments.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Account Receivables: 2 years (Required)</li></ul>Work Location: In person

Account Receivables Executive

LDP Logistics, Inc.

<div>
 Experience Required: 1 to 2 years
 
 
 Location: Karachi (Onsite)
 
 
 Employment Type: Full-time
 
 
 Timings: 9 PM TO 6 AM (Pacific Time zone) (Mon - Fri)
 
 
 
 🔹 Accounts Receivable Officer (Client - Based)
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
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 Generate and issue customer invoices
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 Follow up on outstanding payments
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 Maintain accurate receivable records
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 Reconcile customer accounts
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 Coordinate with sales and finance teams
 
 
 
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 </ul>
 
 Requirements:
 
 
 
 <ul>
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 1 to 2 years of experience in accounts receivable or a similar role
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 Basic understanding of accounting principles
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 Proficiency in MS Excel
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 Good communication and follow-up skills
 
 
 
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 </ul>
 📩 How to Apply
 
 
 Interested candidates are encouraged to share their resumes at arbaz@ldplogistics.com mentioning the position title in the subject line.
</div>

Accounts Receivable

Islamic Development Bank (IsDB)

<div>
 Title: Sr. Associate, Receivables
 
 
 Requisition ID: 5804
 
 
 
 
 OVERVIEW
 
 
 
 
 
 Business Function
 
 Operations
 
 Location
 
 Jeddah, Saudi Arabia
 
 Job Grade
 
 E2
 
 Type of Employment
 
 Fixed-Term Appointment
 
 
 
 
 JOB PURPOSE
 
 
 
 
 This role is responsible for monitoring client settlements (repayments), following up with clients to ensure timely settlements, booking settlements once received and reporting on overdues.
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 <ul>
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 Prepare and communicate settlement (repayment) schedules to the clients.
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 Monitor upcoming dues for all the clients.
 </li>
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 Monitor client settlements and book them in the system once they are credited into ITFC&rsquo;s Nostro account.
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 Follow up with clients in case of overdues in accordance with internal procedures.
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 Coordinate with Relationship Managers (RMs) to support timely collections and client engagement.
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 Support with the execution of remedial actions for overdues based on management recommendations of the relevant authority.
 </li>
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 Highlight early warning signals and alerts for country / facility suspension
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 Issue invoices related to fees and charges and monitor receipt of the same from clients
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 Respond to any queries for information pertaining to dues and overdues.
 </li>
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 Participate in department level initiatives/ projects in order to contribute to the overall effectiveness of the department
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 Support automation, system enhancements, and control strengthening initiatives.
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 Maintain a standard understanding about policies, procedures, and best practices of ITFC and external market
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 Perform other duties and tasks as assigned by the management of the department.
 
 
 </li>
 </ul>
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 
 ACADEMIC AND PROFESSIONAL QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree preferably in Business Administration, Commerce, Finance, Economics or a related field
 </li>
 <li>
 Minimum 4 years of experience in Trade Finance (preferred), Banking or Financial Services
 
 
 </li>
 </ul>
 
 
 SKILLS &amp; NECESSARY KNOWLEDGE
 
 
 
 
 <ul>
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 English is Compulsory
 </li>
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 Arabic or French is highly preferred
 
 
 </li>
 </ul>
 
 
 ABOUT APPLICATION PROCESS
 
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
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 Resume/CV
 </li>
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 Copy of passport
 </li>
 <li>
 Academic certificate
 
 
 </li>
 </ul>
 If you are currently an IsDB Regular staff applying for this role and get selected through the competitive selection process; your current contract type and other terms and conditions will remain unchanged.
 
 
 The Islamic Development Bank (IsDB) does not ask for payments of any kind from applicants throughout the recruitment process (job application, CV review, interview meeting, and final processing of applications). In addition, the IsDB does not request information on applicants&rsquo; bank accounts. The IsDB declines all responsibility for the fraudulent publications of job posts or job offers in its name or, in general, for the fraudulent use of its name in any way whatsoever.
</div>

Sr. Associate, Receivables

Sanabil Studio

<div>
 
 About The Role
 
 
 
 We are hiring a Junior Collections Officer to support day-to-day collections for TradePay's B2B credit product serving mini-markets, baqalas, and HoReCa businesses across Jeddah. This is a structured, process-driven role. You will be trained on professional collections practices, work closely with Credit and Operations teams, and operate within a clear escalation framework. If you are reliable, calm with merchants, and take process seriously, this role is for you.
 
 
 
 What You Will Do
 
 
 
 Collections Execution
 
 
 <ul>
 <li>
 Conduct daily soft collections: track payments, promises to pay, and settlement status
 </li>
 <li>
 Maintain accurate, timestamped collection notes for every merchant interaction
 </li>
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 Confirm payment receipts and update account status promptly
 
 
 </li>
 </ul>
 Monitoring &amp; Escalation
 
 
 <ul>
 <li>
 Monitor assigned merchant accounts across current, arrears, and delinquent buckets
 </li>
 <li>
 Identify early risk signals (payment pattern changes, frequent PTPs, stock issues) and flag them to the Credit team
 </li>
 <li>
 Escalate cases according to defined rules and within agreed SLAs
 
 
 </li>
 </ul>
 Process &amp; Reporting
 
 
 <ul>
 <li>
 Follow collections SOPs without deviation and adhere to the escalation framework
 </li>
 <li>
 Maintain daily logs of communications, promises to pay, and payments received
 </li>
 <li>
 Support weekly collections reporting and provide accurate input for recovery metrics
 </li>
 <li>
 Provide actionable feedback on merchant behavior and operational issues to improve processes
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 1&ndash;3 years in collections, credit operations, or operations support
 </li>
 </ul>
</div>

Junior Collections Officer – B2B Credit Operations Jeddah, Saudi Arabia

Rapid Access

The Role
 MAIN PURPOSE OF JOB: The Credit Officer will be managing and organising the collections as well helping to resolve any disputes according to the Rapid Access credit control policy. Reporting into the Credit Control Manager, the Credit Officer will be part of a team responsible for credit and collection across the assigned geographical region. They will ensure the timely collection of receivables from invoice submission when the first bills become due to payment. The Credit Officer will be responsible for the timely collection of accounts receivable including analysing delinquent account balances and determining the appropriate plan of action to successfully resolve overdue customer debt and minimise outstanding receivables. KEY RESPONSIBILITIES: Account Management • Work with the Senior Credit Controllers to manage a portfolio of customer accounts Cash Collection • Visit customers to organise cash collection in order to meet cash collection targets • Inform customers of overdue accounts and amount currently owed • Follow up on and track all overdue customer accounts through regular collection reminder phone calls and written collection communication • Discuss with customers to determine reasons for overdue payments • Record customer commitment to repay debt Reconciliations • Ensure that invoices are correct and issued and on time to customers • Ensure collection is correct and made as per the agreed payment terms and credit limits • Support the ongoing reconciliation between customer requests for credits and our own engineering records • Reconcile customer accounts with customer statements • Appropriately entering and allocating all cash receipts into the Finance system Reporting • Maintaining detailed records of all collection activity • Provide a weekly forecast of expected cash collections for the Senior Credit Controllers to review • Report on changes from earlier cash collection forecasts Escalations • Feedback on company issues, market issues, credit control and customer service issues • Escalate the default customer accounts to the Senior Credit Controllers if necessary Other • Daily banking and processing received cheques and cash • Participate in and suggest continuous process improvement ideas • Follow up on customer queries • Appropriately issue credit notes on timely basis • Responsible for understanding and practicing appropriate safety procedures as follows: o Act as safely at work as you would elsewhere, if not more so o Use the tools available to you to maintain a safe environment o Participate in the safety training programme to educate yourself on hazards, safety practices, and rules o Communicate about unsafe practices and conditions o Always follow safety rules and regulations
 
Requirements
 QUALIFICATION AND EXPERIENCE REQUIREMENTS: The chosen candidate will meet ALL the essential criteria below: ESSENTIAL • High school diploma or above • Previous experience in a credit or cash collections role • Ability to analyse and interpret large amounts of numerical information • Ability to deal with customers of the public on a daily basis • Hold a current full and clean driving licence • Working knowledge of Microsoft Office Suites Word and Excel • Computer literate – Word and Excel • Good standard of written and spoken English language skills DESIRABLE • Fluent written and spoken Arabic language skills • Ideally have good knowledge of the local area
 
About the company
 Established in 1996, Rapid Access is the market leader for powered access solutions in the Middle East and part of world's 3rd largest rental company, Loxam Group. We hold the largest and most diverse selection of access equipment in the GCC ensuring availability and the right equipment for every application. In addition to equipment hire and sale, we offer working at height consultancy, training and a unique range of material handling attachments and safety systems which increase the efficiency and safety of working at height.

Credit Controller

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