credit and collections representative

AVI-SPL Middle East

<div>
 
 Job Summary
 
 
 
 
 Long Description
 
 
 
 <ul>
 <li>
 Responsible for an assigned segment of accounts, the Credit &amp; Collections Analyst ensures that customers are contacted and invoices are paid in accordance to terms
 </li>
 <li>
 Maintain accurate and reliable notes in aging workflow report and CMS
 </li>
 <li>
 Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis
 </li>
 <li>
 Confirm customer receipt of high-value invoices via email, phone, or through electronic submission portals and ensure payment is forthcoming in accordance to policy
 </li>
 <li>
 Work with internal and external customers to research and resolve outstanding issues in order to collect payment, process adjustments, or process credits and write-offs as applicable
 </li>
 <li>
 Request tax certificates as needed
 </li>
 <li>
 Coordinate clearance letters or No Objection Certificates (NOCs) as required for payment release
 </li>
 <li>
 Verify and submit invoices through client-specified platforms (e.g., Ariba, Coupa, Oracle iSupplier).
 </li>
 <li>
 Ensure compliance with UAE VAT regulations, including attaching tax-compliant supporting documents.
 </li>
 <li>
 Process credit card payments and set customers up for ACH payments as needed
 </li>
 <li>
 Process monthly account statements
 </li>
 <li>
 Manage collection team emails and hotline calls
 </li>
 <li>
 Familiarity with UAE Wage Protection System (WPS) procedures and local bank clearance practices is a plus
 
 
 </li>
 </ul>
 Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.
 
 
 
 Must-Haves
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s degree in Accounting, Finance, Business, or related field (High school diploma with strong experience may be considered)
 </li>
 <li>
 Minimum 3 &ndash; 5 years&rsquo; experience in Accounts receivable or business-to-business collections
 </li>
 <li>
 Intermediate/Advanced proficiency in PC/Microsoft applications (Excel, Access, Word,)
 </li>
 <li>
 Proficiency in Microsoft Office applications (Word, Excel, Outlook)
 </li>
 <li>
 Demonstrated experience using pivot tables in Excel
 </li>
 <li>
 Experience operating in a multi-country and/or complex matrix business environment
 
 
 </li>
 </ul>
 
 Nice-To-Haves
 
 
 
 <ul>
 <li>
 Familiarity with GCC or UAE VAT compliance and documentation practices
 </li>
 <li>
 Experience in Construction industry collection is a plus
 </li>
 <li>
 Demonstrate time management skills with attention to detail
 </li>
 <li>
 Detail oriented and capable of analyzing complex financial/operational data
 </li>
 <li>
 Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
 </li>
 <li>
 Self-starter capable of working independently and ensuring to meet deadlines
 </li>
 <li>
 Excellent communication and interpersonal skills, both verbal and written
 </li>
 <li>
 Ability to balance multiple tasks with changing priorities
 </li>
 <li>
 Ability to exercise solid judgment with sound problem-solving and decision-making skills
 </li>
 <li>
 Basic business-level Arabic language skills are an advantage
 
 
 </li>
 </ul>
 
 WHY YOU&rsquo;LL LIKE WORKING HERE
 
 
 
 <ul>
 <li>
 Medical benefits, including dental
 </li>
 <li>
 Paid holidays and PTO
 </li>
 <li>
 Enjoyable and dynamic company culture
 </li>
 <li>
 Training and professional development opportunities
 
 
 </li>
 </ul>
 
 More About Us
 
 
 
 AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
 
 
 AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
 
 
 
 Direct Reports
 
 
 
  This position does not have direct reports
 
 
 
 Work Hours
 
 
 
 AVI-SPL reserves the right to alter work hours and work location as deems necessary
</div>

Credit & Collections Analyst

Waste Connections

WASTE CONNECTIONS, Inc. (NYSE: WCN) - We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. We, 15,000+ employees, foster a work culture of Servant Leadership. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.Waste Connections has an immediate opening for Credit and Collections Specialist at our Penn Waste site in Manchester, PA . In this position you will be responsible for providing effective, accurate, and efficient research of delinquent customer accounts. Must enjoy researching! This role will also handle foreclosure recoveries - prepare and submit account breakdowns. With training, prepare and file civil suits, posting, verifying, and maintaining data until each individual case is satisfied. Excellent communication skills to handle various customers' personalities. JOB RESPONSIBILITIES: <ul><li>Must have the ability to continually focus on all areas of a project or task, no matter how small and complete in a timely manner. Strong attention to detail required. </li><li>Extensively research individual customer past due accounts in efforts to resolve.</li><li>Accurate posting of fees and maintenance of assigned customer accounts.</li><li>Handle inbound and outbound calls in a professional and courteous manner.</li><li>Negotiation skills for our payment arrangements policy.</li><li> Provides proactive information to Manager when issues arise, by identifying the root cause and provide recommendations on an action plan to follow. </li><li>Schedule auto dialer for residential and commercial calls.</li><li>Learn and utilize our customer database Trux.</li><li>Provide weekly reports utilizing Excel. Must be proficient in Excel.</li><li>Cross -train in accounts receivables and other tasks as assigned.</li><li>Assist with unclaimed property research for customer refunds.</li><li>Use of analytical skills to locate misapplied payments and customer discrepancies. Must enjoy problem solving.</li><li>Collection efforts on accounts in Foreclosure.</li><li>Process aging accounts to 3rd party collections. Accurately maintain collections tracker.</li><li>Process timely and accurate filing of civil complaints.</li><li> With training, prepare judgment paperwork for enrollment and/or writ of execution.</li><li> With training, in rare occasions, attend and professionally represent at Magistrate District Court hearings when needed. (during workday).</li></ul> WHAT WE'D LIKE YOU TO HAVE: <ul><li>Must enjoy research to locate needed data.</li><li>Strong verbal and written communication skills</li><li>Proficient skills in Microsoft Office, including Word, Excel and Outlook required.</li><li>Cash Management</li><li>AR/Banking Experience</li></ul> Apply today and Connect with Your Future! We offer excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Credit and Collections Specialist

Ecolab

<div>
 Ecolab is seeking an
 
 Associate Credit Representative
 
 who will be responsible for an assigned portfolio of accounts. In this role you will be accountable for managing all aspects of a portfolio which include collection activities necessary to reduce AR aging, DSO and mitigate risk for the company. This requires good written and verbal communication skills and applicable accounting, reconciliation, analytical and collection skills necessary to achieve the company and department objectives.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
 </li>
 <li>
 The ability to make an impact and shape your career with a company that is passionate about growth
 </li>
 <li>
 The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
 
 
 </li>
 </ul>
 
 Description
 
 
 
 Manage portfolio of customer accounts, working closely with sales to meet past due and DSO targets. Follow IMEA guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy &amp; procedures for collections, credit hold and credit risk to meet cash targets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Establish and ensure monthly collection goals are integrated with total Saudi goals and targets flow to individual collectors.
 </li>
 <li>
 Implement strategies and deploy resources to meet collection targets and objectives.
 </li>
 <li>
 Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
 </li>
 <li>
 Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, Customer Relationships.
 </li>
 <li>
 Act as Escalation Leader for financial and customer issues
 </li>
 <li>
 Ensure team and individual goals on past due improvement are achieved.
 </li>
 <li>
 Monitor &amp; escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
 </li>
 <li>
 Lead &amp; support business AR specific policies, processes and improvement projects
 </li>
 <li>
 Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
 </li>
 <li>
 Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
 </li>
 <li>
 Ensure collection processes are documented and followed in compliance with SOX requirements.
 </li>
 <li>
 Develop succession planning for team, identifying training requirements and milestone targets
 </li>
 <li>
 Support internal and external audits as required.
 </li>
 <li>
 Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.
 </li>
 <li>
 Basic Qualifications
 </li>
 <li>
 Strong verbal and written communication in English.
 </li>
 <li>
 Previous experience in collections or customer facing role.
 </li>
 <li>
 Robust competency in Microsoft.
 </li>
 <li>
 Knowledge in working with database applications and ERP systems e.g., SAP.
 </li>
 <li>
 Ability to influence internally with key stakeholders and externally with customers.
 </li>
 <li>
 Preferred Qualifications
 </li>
 <li>
 University degree
 </li>
 <li>
 3-5 years of business experience in credit.
 </li>
 <li>
 Ability to influence without authority.
 </li>
 <li>
 Knowledge in working with database applications SAP.
 </li>
 <li>
 High level proficiency in Microsoft.
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Skills &amp; Competencies:
 </li>
 <li>
 Self -motivated; Assertive
 </li>
 <li>
 Proven record of meeting deadlines
 </li>
 <li>
 Process-orientation with customer focus
 </li>
 <li>
 Time management, organization, and prioritization skills
 </li>
 <li>
 Ability to apply judgment in problem solving
 </li>
 <li>
 Ability to ask probing questions to obtain necessary information
 
 
 </li>
 </ul>
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Credit Controller Associate

Astra Tech

<div>
 
 
 
 Role Summary
 
 
 
 
 
 
 
 We are looking for a
 
 Business Analyst &ndash; Collections
 
 to drive data-led insights and strategies across our lending and collections functions. The role will focus on analyzing portfolio performance, identifying trends and risks, and developing actionable recommendations to improve recovery, reduce credit risk, and enhance operational efficiency. You will collaborate with cross-functional teams to translate data into strategy and support the design and optimization of collection processes.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Analyze data across the credit lifecycle to identify trends, risks, and opportunities in collections performance.
 </li>
 <li>
 Develop and maintain dashboards, reports, and KPIs to monitor portfolio health and recovery effectiveness.
 </li>
 <li>
 Partner with stakeholders in Credit, Collections, Risk, and Operations to define business requirements and translate them into actionable insights.
 </li>
 <li>
 Support the design and implementation of collection strategies and delinquency management frameworks.
 </li>
 <li>
 Conduct root cause analyses of portfolio performance issues and recommend corrective measures.
 </li>
 <li>
 Leverage BI and analytics tools (SQL, Power BI, Tableau, etc.) to generate insights and automate reporting.
 </li>
 <li>
 Ensure adherence to internal policies, regulatory guidelines, and industry best practices.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience as a
 
 Business Analyst
 
 within lending, credit, or collections functions.
 </li>
 <li>
 Strong understanding of the
 
 credit lifecycle
 
 , loan products, and collection processes.
 </li>
 <li>
 Hands-on expertise with
 
 BI and data analytics tools
 
 such as SQL, Power BI, and Tableau.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Strong stakeholder management and collaboration abilities.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Finance, Economics, or a related field
 
 .
 </li>
 <li>
 Experience in
 
 fintech, banking, or NBFC
 
 environments preferred.
 </li>
 <li>
 Familiarity with
 
 credit bureau data
 
 and regulatory frameworks is an advantage
 </li>
 </ul>
 
 
</div>

Business Analyst – Collections

Harnham - Data & Analytics Recruitment

COLLECTIONS STRATEGY MANAGER LONDON- HYBRID UP TO £100,000 This fast-growing FinTech is on the hunt for a Collections Strategy Manager to help shape how they engage with customers and recover debt THE ROLE As Collections Strategy Manager, you'll sit at the heart of commercial decision-making - bridging credit risk, data, and operations. You'll be responsible for designing, testing, and implementing collections and recoveries strategies that balance performance with customer experience. You'll work closely with data scientists, product managers, and credit teams to: <ul> <li>Build, monitor, and evolve collections strategies and segmentation models</li><li>Use data and MI to identify performance trends and improvement opportunities</li><li>Develop and test new contact strategies across digital and traditional channels</li><li>Partner with analytics and engineering teams to enhance automation and decisioning tools</li><li>Support regulatory compliance (CONC, FCA) while driving commercial outcomes</li></ul> REQUIREMENTS <ul> <li>Proven experience in collections or recoveries strategy (ideally in consumer lending, auto finance, or FinTech)</li><li>Strong understanding of credit risk lifecycle and performance metrics</li><li>Proficiency with SQL / SAS / Python (hands-on analysis experience)</li></ul>

Collections Strategy Manager

Oriental Export Corporation

Job SummaryThe Accounts Receivable Specialist is responsible for managing and monitoring customer accounts to ensure timely and accurate collections, proper application of payments, and resolution of billing discrepancies. This role plays a critical part in maintaining healthy cash flow, enforcing credit terms, and supporting internal sales and operations teams.Key Responsibilities<ul><li>Manage the full accounts receivable cycle, including invoicing, cash application, and collections</li><li>Monitor customer aging reports and proactively follow up on past-due balances</li><li>Communicate with customers regarding payment status, discrepancies, and account inquiries</li><li>Apply customer payments accurately via ACH, wire, check, and credit card</li><li>Reconcile customer accounts and resolve short payments, deductions, and chargebacks</li><li>Coordinate with sales, customer service, and operations teams to resolve billing or delivery issues impacting payment</li><li>Assist with credit evaluations, credit limit reviews, and account holds as needed</li><li>Prepare regular AR reports, including aging summaries and collection status updates</li><li>Maintain accurate records and documentation in ERP/accounting systems</li><li>Support month-end close activities related to accounts receivable</li><li>Ensure compliance with company credit policies and internal controls</li></ul>Qualifications &amp; Experience<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, or a related field preferred</li><li>2&ndash;5 years of experience in accounts receivable, billing, or collections</li><li>Strong understanding of AR processes, aging analysis, and cash application</li><li>Experience working with ERP or accounting systems</li><li>Proficient in Microsoft Excel and basic financial reporting</li><li>Strong communication and follow-up skills</li><li>High attention to detail and accuracy</li><li>Ability to manage multiple accounts and deadlines in a fast-paced environment</li></ul>Preferred Skills<ul><li>Experience working with B2B customers and distribution-based businesses</li><li>Knowledge of credit and collections best practices</li><li>Familiarity with sales tax and invoicing compliance is a plus</li></ul>What We Offer<ul><li>Competitive compensation</li><li>Growth opportunities within a rapidly expanding organization</li><li>Collaborative and professional work environment</li></ul>Job Type: Full-timePay: ₹12,422.21 - ₹20,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Accounts Receivable Specialist

Westlake Financial

<div><div>Account Representative - Mid to Late-Stage Collections 
Las Vegas, NV | On-site 


JOB HIGHLIGHTS:

This is an in-office position. All candidates should live within commutable distance of our Las Vegas, NV office.
COMPENSATION:
<ul>
<li> Base Pay:
 <ul><li>$17 per hour plus bonus potential based on individual and team performance.</li>
</ul></li></ul><ul><li><ul><li>Incentive:
</li></ul></li><li><ul><li>If the department exceeds its goal, eligible agents in the bonus range will receive a &quot;kicker&quot; ranging from $100.00 to $750.00, based on goal achievement.</li>
<li><ul><li>All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.</li></ul></li></ul></li> 
</ul>
BRIEF DESCRIPTION:

This representative is responsible for assisting customers in different stages of collections (based on experience), using technology and resources to resolve accounts starting at 31 or more days past due to prevent loan losses through progressive collection efforts.

DUTIES, TASKS, RESPONSIBILITIES (include, but not limited to):
<ul>
<li>Assist in the servicing of inbound and outbound calls, demonstrating excellent customer service while adhering to company policies and procedures.</li>
<li>Initiate outbound calls that are effective in scope, and lead to successful payment or timely arrangement to satisfy the account delinquency.</li>
<li>Negotiate account payment solutions while maintaining company performance and productivity standard.</li>
<li>Maintain accurate notes and records of all communication and actions on customer accounts.</li>
<li>Engaging in active listening to effectively communicate with management, team members, as well as customers and assist in resolving any customer concerns and complaints.</li>
<li>Conduct skip-tracing activity to generate potential leads on customer or collateral.</li>
<li>Review and submit accounts for repossession activity based on mitigating factors.</li>
<li>Accountable for reducing delinquency in department.</li>
<li>Responsible for ensuring confidentiality of all aspects of the company&rsquo;s operations, portfolio, customer information and computer technology.</li>
<li>Meet quality assurance and productivity standards.</li>
<li>Agent will need to be able to handle high volume calls in a fast-paced environment.</li>
</ul>
KNOWLEDGE, SKILLS, LICENSES
<ul>
<li>Excellent communication and negotiation skills</li>
<li>Willing and able to work a flexible schedule including overtime and weekends</li>
<li>Ability to multi-task in a fast-paced environment</li>
<li>Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act</li>
<li>Good computer and typing skills</li>
<li>Team player</li>
<li>Good negotiation skills; excellent telephone etiquette</li>
<li>General knowledge of Microsoft Excel, and Outlook</li>
<li>Web navigation and/or web-based applications</li>
</ul>
EDUCATION

High School diploma or equivalent required.

EXPERIENCE
<ul>
<li>Minimum one-year consumer collection experience in a high call volume, auto dialer environment required.</li>
<li>General knowledge of collection, and repossession.</li>
<li>Auto collection experience preferred</li>
</ul>
FULL-TIME BENEFITS
<ul>
<li>Medical, Dental, and Vision benefits</li>
<li>Life Insurance and Long-term disability plans</li>
<li>Flexible Spending Account</li>
<li>401K matching</li>
<li>Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching</li>
<li>Wellness Programs</li>
<li>Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)</li>
<li>Career Path Opportunities</li>
<li>Discounts on Parks, Museums, Movie Tickets, and Attractions</li>
<li>Annual Flu Shot</li>
<li>Paid Vacations Days</li>
<li>Paid Sick days</li>
<li>Paid holidays</li>
<li>HGym (available in our Los Angeles, CA &amp; Dallas,TX office)</li>
<li>Rental Car Discounts, Dell Member Purchase Program</li>
<li>UKG Wallet</li></ul> 


ABOUT US

People. Purpose. Passion. These are the hallmarks of Westlake Financial and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as &quot;The Buy Program &copy;&quot;) allows dealers to get an on-the-spot loan approval without waiting for callbacks, faxbacks, or rehashes.

Westlake Financial is an Internet-based, privately held finance company that specializes in the acquisition and servicing of sub-prime and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles.

Westlake's success did not just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind.

Westlake Financial is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best-fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).

With 30% YOY growth and assets of 2.26 billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.

CONTACT US

https://www.westlakefinancial.com/careers/

ACKNOWLEDGMENTS

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

#CreditCounselor; #DebtCollection; #DebtCollector; #Credit Analysis; #Debt

Job Type: Full-time
</div>
<div>Depending on department: Entry level starting at $35,000.00 - $71,000.00 per year; Late stage $40,000 - $99,0000 per year.</div> 
<div>
 
Schedule:
<ul>
<li>Day shift</li>
<li>Overtime</li>
<li>Weekend availability</li></ul> 
 
Supplemental pay types:
<ul>
<li>Bonus pay</li></ul> 

</div>
<div>Work Location: One location 

</div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Collector - WCC

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