credit and collections representative

Wolter

<div>Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Credit/Collections Rep to join our growing team at our Brookfield location.
Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we&rsquo;re on a mission to move, store, and power the world more efficiently. You&rsquo;re part of a team that is connected like family and committed to making an impact.
Who we are: 
Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new &amp; used material handling equipment, service and training to robotics &amp; automation, overhead cranes &amp; hoists, power systems, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.
What we offer:
A complete benefit package including:<ul><li>
Medical, Dental, and Vision Insurance</li><li>
401(k) Plan with company match</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability Insurance</li><li>
Critical Illness and Accident Insurance</li><li>
Pet Insurance</li><li>
Flexible Spending Account</li><li>
Employee Assistance Program</li><li>
Paid Time Off, paid holidays, and more!</li></ul><div>
Position responsibilities:</div><ul><li>
Collect on aging of assigned region and/or division:<ul><li>
Regular communication with customers to collect on open A/R</li><li>
Perform credit checks/order approvals</li><li>
Run credit reports (Creditsafe)/ recommend credit limit adjustments</li><li>
Prepare collection letters and payment plans</li><li>
Prepare uncollectible accounts for 3rd party</li><li>
Prepare check requests for refunds</li><li>
Work with operational personnel to resolve disputes</li><li>
Initiate adjustments to accounts</li><li>
Prepare statements</li><li>
Process credit card payments</li><li>
Review general ledger for A/R related money</li><li>
Research credits on account</li><li>
Update and maintain all customer account notes</li><li>
Answer Credit Line</li></ul></li></ul> 
<div></div><ul><li>
Miscellaneous aging review<ul><li>
COD aging</li><li>
Lease aging</li><li>
High risk aging</li><li>
Equipment aging</li></ul></li><li>
Bankruptcy:<ul><li>
Prepare account/proof of claim</li></ul></li><li>
Perform other duties or projects as assigned by Credit Manager, Credit Supervisor or Controller.</li></ul><div></div><div> 
Essential skills and experience:</div> 
<div></div><ul><li>
Minimum of two (2) years&rsquo; collection or customer service experience.</li><li>
Strong computer proficiency in Microsoft Office Outlook, Excel and Word</li><li>
Professionalism, tact, and diplomacy</li><li>
Commitment to company vision and mission.</li><li>
Excellent communications skills, verbal and written.</li></ul><div></div><div> 
Nonessential skills and experience:</div><ul><li>
Awareness of lean business principles</li><li>
Sufficient knowledge of our various departments and their procedures.</li></ul></div>

CREDIT/COLLECTIONS REP

Texas Health Resources

<div><div>Patient Account Representative II
Fast-paced, high-volume clinic looking for a top skilled Patient Account Rep II
Work location: 500 East Border Street Arlington, Texas 76010
Work environment: Remote Position: Contact Center &ndash; onsite training may be required
Work hours: Full-time, 40 hours weekly; Monday thru Friday, (8am - 430pm)
<div>Department Highlights:</div><ul><li> Monthly Bonuses</li><li> Remote Work with flexible schedule</li><li> Positive Team Environment
</li></ul></div><div>Here&rsquo;s What You Need:<ul><li> High School Diploma or equivalent (REQUIRED)</li><li> Two years of related experience (REQUIRED)</li><li> Hospital Collections / Denials Management experience (STRONGLY PREFERRED)</li></ul>
<ul><li>Insurance Collection experience is (Strongly Preferred)</li></ul>
What You Will Do:<ul><li> Verify validity of account balances by researching, reviewing and ensuring accuracy of payment and adjustment posting.</li><li> Contact payors, networks, patients, employers and other responsible parties to acquire timely and accurate/expected payment on assigned Accounts Receivable inventory.</li><li> Take necessary steps needed to acquire and provide information needed for claims that have a zero payment</li><li> Process rebills and other system actions, as needed</li><li> Understand and apply appropriate system discounts</li></ul>
<div>Additional perks of being a Texas Health employee:</div><ul><li> Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.</li><li> Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.</li><li> Strong Unit Based Council (UBC).</li><li> A supportive, team environment with outstanding opportunities for growth.</li></ul><div>
</div>Entity Highlights:
At Texas Health Resources, our mission is &ldquo;to improve the health of the people in the communities we serve.&rdquo; We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we&rsquo;ve won and more.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
#LI-RE1</div></div>

Patient Account Representative II - Collections - FullTime, Days

Piedmont Retina Specialists

Job Title: Billing and Collections Specialist Location: Greensboro, NC Practice Type: High-Volume Ophthalmology Practice Employment Type: Full-TimeOverview: Our well-established retina ophthalmology practice in Greensboro, NC is seeking a detail-oriented and experienced Billing and Collections Specialist to join our dynamic team. This role requires a strong background in medical billing specific to ophthalmology, with a focus on Medicare, Medicaid, and commercial insurance plans. The ideal candidate is not only technically proficient but also empathetic and professional when working with patients&mdash;especially our elderly population.Key Responsibilities:<ul><li>Accurately process and manage billing for a high-volume ophthalmology practice</li><li>Ensure proper coding with ICD-10 and CPT, with a focus on ophthalmologic procedures</li><li>Handle insurance verification, prior authorizations, and eligibility checks</li><li>Manage patient collections with a courteous and compassionate approach</li><li>Address patient billing inquiries clearly and effectively</li><li>Work collaboratively with clinical and administrative teams to resolve billing discrepancies</li></ul>Qualifications:<ul><li>Minimum 2 years of experience in medical billing and collections, preferably in ophthalmology/retina</li><li>Proficient in ICD-10, Medicare/Medicaid billing guidelines, and EMR systems</li><li>Strong understanding of insurance policies including Medicare Advantage and NC Medicaid</li><li>Excellent organizational, communication, and problem-solving skills</li><li>Ability to maintain a professional and kind demeanor, especially with elderly patients</li><li>Dependable and punctual, with a strong work ethic and attention to detail</li></ul>Preferred Traits:<ul><li>Team Player: Willing to collaborate and assist where needed</li><li>Excellent Communicator: Able to understand and convey information clearly</li><li>Highly Reliable: Consistently punctual and committed to quality patient care</li><li>Positive Attitude: Displays grace, patience, and kindness in all interactions</li><li>Self-Starter: Proactively takes initiative and uses time efficiently</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary based on experience</li><li>Health insurance (company-sponsored) after 90 days</li><li>Paid holidays</li><li>3 weeks of paid vacation per year</li><li>401(k) with company match after one year</li><li>Bonus structure available after one year of employment</li></ul>Job Type: Full-timePay: $22.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Billing and Collections Representative

Covenant Health

<div>Description
Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision. This individual is able to readily identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for the purpose of routing. This individual identifies correct coding initiative via thorough research of the claim through use of available payer management guidelines and systems in order to maintain highest integrity of the Medical Group as well as to prevent filing deadline that would otherwise hinder revenue intake. This individual is responsible for analysis of various reporting to the appropriate leader to ensure compliance.
Providence caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
<ul><li>Extensive Customer Service Skills as well as computer application.
</li><li>Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.
</li><li>2 years Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
</li></ul>Preferred Qualifications:
<ul><li>Coursework/Training 1 year of college. Or equivalent education/experience.
</li><li>Business experience.
</li><li>Medical Business Office experience in a physician office or hospital.
</li></ul>Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID: 424933
 
Company: Covenant Jobs
 
Job Category: Billing/Collections
 
Job Function: Revenue Cycle
 
Job Schedule: Full time
 
Job Shift: Day
 
Career Track: Admin Support
 
Department: 8002 ADMIN GRACE MSO SRVS
 
Address: TX Lubbock 2107 Oxford Ave
 
Work Location: Covenant Medical Grp-Oxford
 
Workplace Type: Hybrid
 
Pay Range: $16.14 - $24.69
 
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</div>

Billing and Collections Representative - ADMIN GRACE MSO SRV

Zippo Manufacturing Company

<div>PRIMARY DUTIES:
<ul>
<li>Responsible for reading industry and trade group correspondence listing common delinquent accounts and industry solutions.</li>
<li>Communicate with internal and external parties.</li>
<li>Monitors orders on credit hold. Contacts delinquent accounts for payment and to negotiate with customers on payment schedules when they are unable to pay immediately. Contacts customers with alternative payment terms when we are unable to extend open account terms.</li>
<li>Responsible for working with our customer&rsquo;s accounts payable departments and internal departments to resolve deductions. This includes tracking open and closed deductions to provide current and accurate information.</li>
<li>Reviews credit information on new customers. Sets credit limits on new customer accounts. Reviews and updates credit limits on existing accounts. Performs and reviews financial ratio analysis on certain customer accounts as a tool to assist with assigning credit limits.</li>
<li>Utilize software packages to evaluate credit limits and to monitor accounts. Utilize Microsoft Word credit related correspondence and Microsoft Excel for analysis and review.</li>
<li>Participates in department meetings to discuss open balances on customer accounts</li>
<li>Work hours must be flexible to adjust to busy seasons and backing up other staff.</li>
<li>Assist in reviewing customers compliance guides.</li>
<li>Perform related duties or special assignments as directed.</li>
</ul>
EDUCATION AND ADDITIONAL ELIGIBILITY QUALIFICATIONS:
<ul>
<li>Associate Degree in relevant field</li>
<li>1-2 years of experience in relevant field</li>
<li>Any similar combination of education and experience</li>
<li>Demonstrated Proficiency with Microsoft Office Suite</li>
<li>Knowledge of AX and D365 operating systems preferred</li>
</ul>
***This is an office hourly, full on-site position located in Bradford, PA***

Smoking is permitted in most areas of Zippo workplace facilities, other than certain designated non-smoking areas.</div>

Credit Service Representative

Chief Financial Credit Union

<div>Collections Representative I
(Member Solutions / Customer Service) 
 $18&ndash;$22 per hour 
 Full-Time | Lending Department | Credit Union
Chief Financial Credit Union is seeking a compassionate and solution-focused Collections Representative I to join our team.
This role focuses on early-stage member outreach and support, helping members who are just beginning to fall behind on payments. Our approach to collections is centered on member service, education, and problem-solving &mdash; working with members to find solutions and prevent further financial hardship.
If you enjoy helping people, having meaningful conversations, and making a real impact, this is a great opportunity to start or grow your career in financial services.
What You&rsquo;ll Do
Contact members with accounts 11&ndash;29 days past due to assist with bringing loans current
Work with members to identify payment solutions and repayment options
Handle returned payments and checks, ensuring timely follow-up and resolution
Contact members experiencing first-payment defaults and help resolve issues early
Review accounts for loan maturity and payment accuracy
Maintain accurate records of all member interactions and account activity
Collaborate with internal departments to resolve account-related issues
Follow all credit union policies, procedures, and regulatory requirements
A Member-First Approach to Collections
At Chief Financial Credit Union, we take a service-driven approach to collections.
This role is not about high-pressure tactics &mdash; it&rsquo;s about:
Helping members understand their options 
Providing guidance during financial challenges 
Building trust through respectful, professional communication 
Creating positive outcomes for both the member and the Credit Union
What We&rsquo;re Looking For
Strong customer service and communication skills
Ability to handle sensitive conversations with empathy and professionalism
Problem-solving mindset with attention to detail
Ability to manage multiple accounts and follow up consistently
Professional, reliable, and team-oriented attitude
Preferred Experience
Customer service, call center, or collections experience
Banking, credit union, or financial services experience
Experience handling payments, account issues, or difficult conversations
Great Opportunity for Customer Service Professionals
This role is a great fit for candidates with experience in:
Customer service or call center roles
Retail or hospitality environments
Cash handling or payment-related positions
Sales or customer-facing roles
Many successful Collections team members come from customer service backgrounds and build long-term careers in financial services.
Career Growth Opportunities
This position is an excellent entry point into our Collections team.
Opportunities to advance through our Collections career path with increasing responsibility and pay.
Team members may grow into roles such as:
Collections Representative II
Senior Collections Specialist
Collections Leadership roles
Compensation &amp; Benefits
We offer a competitive compensation and benefits package, including:
 $18&ndash;$22 per hour depending on experience
Medical (BCBSM PPO &amp; HMO options) with employer contribution
Dental insurance with employer contribution
Vision coverage
401(k) with employer match
Generous Paid Time Off
Paid Federal Holidays
Professional development opportunities
Supportive, team-oriented work environment
Make a Meaningful Impact
At Chief Financial Credit Union, our Collections team plays a key role in helping members navigate financial challenges and regain stability.
If you&rsquo;re looking for a role where you can help people, build valuable skills, and grow your career, apply today.
Keywords: 
Collections Representative, Customer Service Representative, Call Center, Member Solutions, Financial Services, Account Resolution, Payment Plans, Banking, Credit Union</div>

Collection Representative I

First American

<div>First American Title Lending currently seeks an experienced Collections Customer Accounts Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA. This is an in person, onsite position.
COLLECTIONS JOB RESPONSIBILITIES<ul><li>
Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging</li><li>
Complete 100-120 calls per day</li><li>
Ensure documentation of all collection attempts in appropriate systems</li><li>
Assist in repossession and legal process</li><li>
Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment</li><li>
Meet or exceed minimum goal requirements based on Company objectives</li></ul>
COLLECTIONS JOB REQUIREMENTS<ul><li>
2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals</li><li>
Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred</li><li>
Proficient and professional verbal and written communication skills</li><li>
Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems</li><li>
Ability to interact effectively primarily over the telephone and through email</li><li>
Attention to detail and exceptional prioritizing and organizations skills</li><li>
Strong interpersonal, active listening, critical thinking, and analytical skills</li><li>
Flexibility to work various daytime schedules</li><li>
Bilingual in Spanish/English a plus</li></ul>
BENEFITS<ul><li>
Base pay plus monthly bonus opportunities</li><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
401(k) including company match</li><li>
Medical, dental, vision insurance including dependent coverage</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short and long term disability</li></ul>
Job Type: Full-time</div>

Collections Customer Accounts Representative

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