credit and collections specialist

Waste Connections

WASTE CONNECTIONS, Inc. (NYSE: WCN) - We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. We, 15,000+ employees, foster a work culture of Servant Leadership. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.Waste Connections has an immediate opening for Credit and Collections Specialist at our Penn Waste site in Manchester, PA . In this position you will be responsible for providing effective, accurate, and efficient research of delinquent customer accounts. Must enjoy researching! This role will also handle foreclosure recoveries - prepare and submit account breakdowns. With training, prepare and file civil suits, posting, verifying, and maintaining data until each individual case is satisfied. Excellent communication skills to handle various customers' personalities. JOB RESPONSIBILITIES: <ul><li>Must have the ability to continually focus on all areas of a project or task, no matter how small and complete in a timely manner. Strong attention to detail required. </li><li>Extensively research individual customer past due accounts in efforts to resolve.</li><li>Accurate posting of fees and maintenance of assigned customer accounts.</li><li>Handle inbound and outbound calls in a professional and courteous manner.</li><li>Negotiation skills for our payment arrangements policy.</li><li> Provides proactive information to Manager when issues arise, by identifying the root cause and provide recommendations on an action plan to follow. </li><li>Schedule auto dialer for residential and commercial calls.</li><li>Learn and utilize our customer database Trux.</li><li>Provide weekly reports utilizing Excel. Must be proficient in Excel.</li><li>Cross -train in accounts receivables and other tasks as assigned.</li><li>Assist with unclaimed property research for customer refunds.</li><li>Use of analytical skills to locate misapplied payments and customer discrepancies. Must enjoy problem solving.</li><li>Collection efforts on accounts in Foreclosure.</li><li>Process aging accounts to 3rd party collections. Accurately maintain collections tracker.</li><li>Process timely and accurate filing of civil complaints.</li><li> With training, prepare judgment paperwork for enrollment and/or writ of execution.</li><li> With training, in rare occasions, attend and professionally represent at Magistrate District Court hearings when needed. (during workday).</li></ul> WHAT WE'D LIKE YOU TO HAVE: <ul><li>Must enjoy research to locate needed data.</li><li>Strong verbal and written communication skills</li><li>Proficient skills in Microsoft Office, including Word, Excel and Outlook required.</li><li>Cash Management</li><li>AR/Banking Experience</li></ul> Apply today and Connect with Your Future! We offer excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Credit and Collections Specialist

Bel Group

<div>Job Purpose 
The Senior OTC Operations Specialist is responsible for the operation of end-to-end Order-to-Cash cycle, ensuring accuracy, efficiency, and compliance across all processes. This role drives operational excellence, manages stakeholder relationships, and leads continuous improvement initiatives to optimize cash flow and customer satisfaction. 
 
ROLE PROFILE
<ul>
<li>Responsible for the entire invoice to cash process, billing, collections, disputes, and payment reconciliations.</li>
<li>Prepare AR Aging report and ensure timely follow-up on overdue invoices.</li>
<li>Monitor KPIs and implement corrective actions to meet our objectives.</li>
<li>Responsible for the implementation of IFRS 9 in the OTC process</li>
<li>Review commercial discounts &amp; finalize accruals process.
</li><li>Month-end AR closing activities including reconciliation of customer accounts</li>
<li>Customers credit notes cycle.</li>
<li>Maintain strong relationships with internal and external stakeholders.</li>
<li>Ensure adherence to internal controls &amp; our global SOP.</li>
<li>Ensure that the customers payment terms is maintained according to their contract</li>
<li>Identify risks to align with credit manager &amp; determine balances legible for write off.</li>
<li>Fulfill any audit requirements related to OTC.</li>
<li>Explore innovative solutions and automation opportunities.</li>
</ul>
Requirements
<ul>
<li>Bachelor&rsquo;s degree in Finance, Accounting, or Business Administration.</li>
<li>5-7 years of experience in O2C or relevant finance functions in multinational company.</li>
<li>SAP strong knowledge</li>
<li>Knowledge of internal control frameworks.</li>
<li>Excellent team management and communication skills.</li>
<li>Power BI experience is a plus</li></ul></div>

Chief Accountant, OTC

Legend Holding Group

Overview:The Accounts Receivable Specialist is responsible for managing and maintaining the company&rsquo;s receivables, ensuring timely collections, and accurate recording of transactions. This role is critical for maintaining cash flow, building strong relationships with customers, and ensuring compliance with financial regulations.Key Responsibilities<ul><li>Generate and issue accurate invoices promptly based on contracts and agreed terms.</li><li>Follow up on outstanding and overdue payments regularly using aging reports.</li><li>Maintain organized records of invoices, receipts, contracts, and payment terms.</li><li>Record and reconcile incoming payments accurately in the accounting system.</li><li>Communicate with customers to resolve billing issues and payment discrepancies.</li><li>Update rental fees, fines, and other charges timely in internal systems and portals.</li><li>Monitor key receivables metrics and support month-end closing and audit processes.</li><li>Collaborate with sales, operations, and finance teams to resolve disputes and improve processes.</li><li>Ensure compliance with company policies and UAE financial regulations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field preferred.</li><li>2-5 years accounts receivable experience, preferably in automotive rental or fleet management.</li><li>Proficient in ERP systems (SPEED preferred) and related web portals.</li><li>Strong attention to detail, communication, and organizational skills.</li><li>Familiar with UAE VAT and credit management practices.</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthApplication Question(s):<ul><li>Are you currently based in the UAE and eligible to work here?</li><li>Do you have experience providing customer service or communicating with clients regarding payments and billing?</li><li>Are you proficient in Microsoft Excel or similar spreadsheet software?</li><li>How many years of experience do you have as an Accounts Receivable Executive?</li><li>Do you have experience working in the Rent A Car or automotive rental industry?</li></ul>

Accounts Receivable Executive

Genpact

<div><div><div>Ready to shape the future of work? 
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.</div><div>
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment.</div><div>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.</div><div>
We are inviting applications for the role of Management Trainee- Credit Risk and Credit Management Analyst</div><div>
The Credit Analyst is responsible for managing and collecting past due accounts receivables for Electricals Operations in the North America region. They will also issue credit memos and resolve disputes to meet internal and external customer expectations. The incumbent will play a critical role in reducing credit risk, improving cash flow, and resolving customer claims/disputes.</div><div>
As a daily activity, credit analyst will be required to contact the customer, send invoices, make collections calls, escalate in cases of delayed payments, and help resolve dispute for their customers. They will be researching and reconciling any discrepancies related to order entry, shipment or invoicing that may result in delayed payment, non-payment, over payment or unapplied cash and credit. As an account manager, they will also be required to build an excellent rapport with the customer and maintain a healthy relationship to ensure no loss of business in the future.</div><div>
Job Responsibilities: 
Manage larger and more complex portfolios of customers for receivables, collections, and order review and release. 
 Conduct collection calls, resolve billing issues, investigate returns and credit issues, and handle more challenging and high-risk customer disputes and claims. 
 Act as a subject matter expert (SME) within the credit analyst team, providing guidance and support to junior analysts. 
 Liaise with plants/warehouses, salespersons, plant finance team, customer support team, project managers, and other stakeholders to resolve disputes and customer claims on unpaid invoices. 
 Negotiate customer disputes to resolution, document root causes, and escalate to appropriate levels when necessary. 
 Identify patterns and root causes of delinquencies, lead resolution efforts to improve customer experience, and achieve department past due metrics. 
 Provide in-depth analysis and reporting on credit and collection metrics, utilizing advanced Excel skills and reporting tools. 
 Develop and implement strategies to reduce credit risk, improve cash flow, and resolve customer claims/disputes. 
 Participate in process improvement projects to enhance collections efficiency. 
 Act as a point of contact for key clients, building and maintaining strong relationships to ensure continued business growth. 
 Collaborate with cross-functional teams, such as finance, sales, and operations, to drive process improvements and enhance collections efficiency. 
 Stay updated on industry trends and best practices in credit and collections, continuously enhancing knowledge and skills in the field. 
 Communicate effectively with external and internal stakeholders. 
 Understand the entire order-to-cash value stream and apply knowledge to achieve results. 
 Document new and existing processes, updating documents as improvements are made. 
 Market, train, counsel, advise, and communicate credit department policies and procedures to company personnel. 
 Provide customer service and develop relationships with internal and external customers and suppliers. 
 Maintain accurate credit and collection files, including electronic collection notes for each customer account. 
 Maintain accurate customer information for billing purposes in accounts receivable and ERP System. 
 Abide by audit requirements and rules and regulations laid by the company, government regulators, and agencies at all times.</div><div> 
Qualifications we seek in you! 
Minimum qualifications</div><div>
 Education level required: bachelor&rsquo;s or master&rsquo;s degree preferred. 
 Technical knowledge: SAP, Oracle, Get Paid, MS-O365, EDI, Power BI. 
 Soft skills: Professional email writing skills, professional business telephone conversations 
 Goodyears of experience in B2B collections or accounts receivable, with a track record of handling complex accounts and portfolios. 
 Advanced proficiency in Excel, including advanced formulas, pivot tables, and data analysis. 
 Strong understanding of financial statements and credit analysis techniques. 
 Demonstrated ability to handle challenging customer interactions and negotiate effectively. 
 Proven ability to work independently and take ownership of assigned tasks and projects. 
Preferred Qualifications</div><div>
 Experience with advanced reporting tools and software. 
 Exceptional attention to detail and strong organizational skills. 
 Ability to effectively prioritize and manage multiple tasks and deadlines. 
 Leadership skills and the ability to mentor and coach junior analysts. 
 Excellent verbal and written communication skills 
Why join Genpact? 
<ul><li>Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career &mdash; Get hands-on experience, mentorship, and continuous learning opportunities</li><li>Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together.</div><div>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training</div><div> 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div> 
JobManagement Trainee
Primary LocationIndia-Kolkata
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingDec 31, 2025, 4:33:14 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time</div>

MT-I2C

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 We are seeking a detail-oriented and customer-focused Collections Specialist to join our Finance team. In this role, you will serve as the primary point of contact for all collections-related inquiries and play a critical part in managing accounts receivable. You will leverage your knowledge of billing and subscription processes to assist customers with account issues, clarify invoice details, and ensure the timely collection of outstanding payments.
 
 
 This role requires strong analytical skills, excellent communication abilities, and a customer-centric mindset. Your efforts will directly impact our cash flow, customer satisfaction, and operational efficiency.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customers regarding account balance (CM/DM/Payment/Invoice.
 </li>
 <li>
 Proactively and reactively address billing concerns, including subscription fees and one-time charges.
 </li>
 <li>
 Manage high call volumes, handling both inbound and outbound calls (100+ calls/day).
 </li>
 <li>
 Utilize Salesforce and Zuora to investigate and resolve payment issues.
 </li>
 <li>
 Analyse and reconcile customer accounts, including reviewing historical invoices, payments, chargebacks, refunds, credits, and write-offs.
 </li>
 <li>
 Support the monthly close process by ensuring accurate period cutoffs.
 </li>
 <li>
 Collaborate cross-functionally with Sales, Customer Success, and Fulfilment teams to resolve account issues and enhance customer satisfaction.
 </li>
 <li>
 Manage assigned accounts receivable portfolios with a focus on customer retention and timely collections.
 </li>
 <li>
 Follow and continuously improve Standard Operating Procedures (SOPs) for collections processes.
 </li>
 <li>
 Respond to and resolve customer support cases related to collections in a timely manner.
 </li>
 <li>
 Generate accurate reports and forecasts on collection performance.
 </li>
 <li>
 Maintain compliance protocols and data integrity across ERP and billing systems.
 </li>
 <li>
 Participate in ad hoc financial and operational projects as needed.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in a collections or customer-facing role.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 High level of attention to detail, organization, and vigilance.
 </li>
 <li>
 Ability to manage time effectively and work under pressure in a fast-paced environment.
 </li>
 <li>
 Proficiency with spreadsheets (Excel/Google Sheets) and strong computation abilities.
 </li>
 <li>
 Ability to adapt to shifting priorities and work independently or as part of a team.
 </li>
 <li>
 Willingness to work flexible hours, including overtime and rotating shifts as needed.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience in SaaS collections and Quote-to-Cash processes.
 </li>
 <li>
 Familiarity with Zuora, Salesforce and Collections software.
 </li>
 <li>
 Bachelor's degree in Accounting, Finance, or a related field.
 </li>
 <li>
 An analytical mindset with the ability to identify patterns and suggest improvements.
 </li>
 <li>
 Empathy and professionalism when engaging with customers.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Collections Specialist

Economic Group

We are looking for a Collections officer to assist with the collection of Mothly Rent and outstanding debts. The collections officer will contact Custommerce and clients and inform them of their debts, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.Collections Officer Requirements:<ul><li>Bachelor&rsquo;s degree in accounting, business management, or a similar field.</li><li>Previous experience working as a Collections Officer.</li><li>Excellent negotiating skills.</li><li>Good written and verbal communication skills.</li><li>Knowledge of payment plans and accounting procedures.</li><li>Patience and resilience.</li></ul>Job Type: Full-timeExperience:<ul><li>Collections Officer: 4 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Required)</li></ul>

Collections Officer - Arabic Speaker

Marriott International

<div>
 Managing Work, Projects, and Policies
 Coordinates and implements accounting work and projects as assigned.
 Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.
 Complies with Federal and State laws applying to fraud and collection procedures.
 Generates and provides accurate and timely results in the form of reports, presentations, etc.
 Analyzes information and evaluates results to choose the best solution and solve problems.
 Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
 Balances credit card ledgers.
 Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.
 Maintaining Finance and Accounting Goals
 Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 Submits reports in a timely manner, ensuring delivery deadlines.
 Ensures profits and losses are documented accurately.
 Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
 Maintains a strong accounting and operational control environment to safeguard assets.
 Completes period end function each period.
 Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
 Demonstrating and Applying Accounting Knowledge
 Demonstrates knowledge of job-relevant issues, products, systems, and processes.
 Demonstrates knowledge of return check procedures.
 Demonstrates knowledge of the Gross Revenue Report.
 Demonstrates knowledge and proficiency with write off procedures.
 Demonstrates knowledge and proficiency with consolidated deposit procedures.
 Keeps up-to-date technically and applying new knowledge to your job.
 Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
 Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
 Additional Responsibilities
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 Demonstrates personal integrity.
 Uses effective listening skills.
 Demonstrates self confidence, energy and enthusiasm.
 Manages group or interpersonal conflict effectively.
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 Manages time well and possesses strong organizational skills.
 Presents ideas, expectations and information in a concise well organized way.
 Uses problem solving methodology for decision making and follow up.
 Makes collections calls if necessary.
</div>

Chief Accountant

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