credit and collections specialist

Waste Connections

WASTE CONNECTIONS, Inc. (NYSE: WCN) - We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. We, 15,000+ employees, foster a work culture of Servant Leadership. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.Waste Connections has an immediate opening for Credit and Collections Specialist at our Penn Waste site in Manchester, PA . In this position you will be responsible for providing effective, accurate, and efficient research of delinquent customer accounts. Must enjoy researching! This role will also handle foreclosure recoveries - prepare and submit account breakdowns. With training, prepare and file civil suits, posting, verifying, and maintaining data until each individual case is satisfied. Excellent communication skills to handle various customers' personalities. JOB RESPONSIBILITIES: <ul><li>Must have the ability to continually focus on all areas of a project or task, no matter how small and complete in a timely manner. Strong attention to detail required. </li><li>Extensively research individual customer past due accounts in efforts to resolve.</li><li>Accurate posting of fees and maintenance of assigned customer accounts.</li><li>Handle inbound and outbound calls in a professional and courteous manner.</li><li>Negotiation skills for our payment arrangements policy.</li><li> Provides proactive information to Manager when issues arise, by identifying the root cause and provide recommendations on an action plan to follow. </li><li>Schedule auto dialer for residential and commercial calls.</li><li>Learn and utilize our customer database Trux.</li><li>Provide weekly reports utilizing Excel. Must be proficient in Excel.</li><li>Cross -train in accounts receivables and other tasks as assigned.</li><li>Assist with unclaimed property research for customer refunds.</li><li>Use of analytical skills to locate misapplied payments and customer discrepancies. Must enjoy problem solving.</li><li>Collection efforts on accounts in Foreclosure.</li><li>Process aging accounts to 3rd party collections. Accurately maintain collections tracker.</li><li>Process timely and accurate filing of civil complaints.</li><li> With training, prepare judgment paperwork for enrollment and/or writ of execution.</li><li> With training, in rare occasions, attend and professionally represent at Magistrate District Court hearings when needed. (during workday).</li></ul> WHAT WE'D LIKE YOU TO HAVE: <ul><li>Must enjoy research to locate needed data.</li><li>Strong verbal and written communication skills</li><li>Proficient skills in Microsoft Office, including Word, Excel and Outlook required.</li><li>Cash Management</li><li>AR/Banking Experience</li></ul> Apply today and Connect with Your Future! We offer excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Credit and Collections Specialist

ETS Devices

Role Summary:The Accounts Receivable (AR) Specialist is responsible for the timely and accurate processing of invoices, managing customer accounts, and ensuring the prompt collection of outstanding debts. This role requires strong organizational skills, meticulous attention to detail, and a professional, yet firm, approach to credit and collections. The AR Specialist will play a critical role in maintaining the financial health of the organization.Key Responsibilities:Invoicing and Processing&middot; Generate, prepare, and distribute high-volume invoices and statements to customers accurately and on schedule.&middot; Process and post daily cash receipts, ensuring all payments are correctly applied to customer accounts (A/R ledger).&middot; Maintain accurate records of all financial transactions, including sales tax compliance and adjustments.&middot; Ensure accurate invoicing and tracking for sales, warranties, and returns of physical assets, such as digital devices, reconciling quantity shipped against quantity billed.&middot; Reconcile the Accounts Receivable ledger to ensure all payments are accounted for and properly posted.Collections and Account Management&middot; Proactively monitor customer account balances to identify delinquent accounts.&middot; Execute professional collection activities via phone, email, and formal letters to secure timely payments, adhering to company policy and collection standards.&middot; Resolve complex customer billing discrepancies and payment issues by liaising with sales, customer service, and other internal departments.&middot; Manage credit limits for existing customers and assist with new customer credit application reviews.&middot; Prepare weekly and monthly aging reports and collection forecasts for management review.Reporting and Compliance&middot; Assist with month-end and year-end close processes related to Accounts Receivable.&middot; Prepare journal entries related to AR, including bad debt expense and accruals.&middot; Ensure all AR procedures and documentation comply with internal controls and accounting standards (e.g., GAAP).&middot; Maintain a detailed log of all collection efforts and customer communication.Qualifications:Required Skills and Experience&middot; Associates or Bachelor's degree in Accounting, Finance, or a related field (or equivalent professional experience).&middot; Minimum of 3 years of hands-on experience in Accounts Receivable, collections, or general accounting.&middot; Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle), Inventory/Asset Management Systems (e.g., NetSuite, Microsoft Dynamics), and Microsoft Office Suite, especially advanced Microsoft Excel skills (VLOOKUP, Pivot Tables).&middot; Proven track record of managing an AR portfolio, reducing days sales outstanding (DSO), and resolving collection issues.&middot; Strong verbal and written communication skills with the ability to handle difficult conversations professionally and maintain positive client relationships.Preferred Qualifications&middot; Experience in the consumer electronics or hardware logistics environment.&middot; Knowledge of foreign currency transactions and international invoicing, if applicable.&middot; Certification such as Accounts Receivable Certification (ARC) or similar.Why Join Us?Digital Devices offers a dynamic, collaborative environment where your contributions are highly valued. We are committed to fostering professional growth and providing a comprehensive benefits package:&middot; Competitive salary and performance-based bonuses.&middot; Comprehensive health insurance.&middot; Opportunities for professional development and continuous training in financial systems.Job Type: Full-timeWork Location: In person

Accounts Receivable Executive

ThompsonGas

<div>ThompsonGas is the nation&rsquo;s fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you&rsquo;re doing it &ndash; then ThompsonGas is for you!
We are seeking an Area Credit Analyst to join our growing credit and collections team! This role will support our Coastal Plains area. Reporting to the Director of Quality Assurance, but having dotted lines to area leadership, the Area Credit Analyst will manage all credit and collections activities within assigned territories utilizing company billing, collection, and financial reporting systems.
Essential Job Duties:<ul><li>
Manage all credit and collections activities within assigned territories utilizing available data from company&rsquo;s billing and collection systems.</li><li>
Partner with the Area Vice Presidents and Area Customer Service Managers on achieving and reporting on all collection performances.</li><li>
Monitors and enforces financial policies, procedures, and internal controls relating to the collection process.</li><li>
Review, prepare, and proactive analysis of weekly collection statuses and updates.</li><li>
Key liaison to third party collection agency.</li><li>
Able to comfortably communicate during interaction with internal and external customers.</li><li>
Coordinate late notice administration and maintain credit hold release within assigned territories.</li><li>
Perform comprehensive collections outreach via outbound calls to negotiate payment resolutions and ensure timely recovery.</li><li>
Effectively negotiate with sensitive or high dollar customers during collection or dispute resolution.</li><li>
Monthly Budget renewals, reviews, and collections.</li><li>
Other duties as assigned.</li></ul> 
Education and Experience:<ul><li>
A bachelor&rsquo;s degree in finance or related degree preferred.</li><li>
2+ years of experience in corporate credit and collections environment.</li><li>
Experience in retail energy and gas, specifically propane industry preferred, but not required.</li><li>
Selected candidate must be customer service oriented, a self-starter and highly driven.</li><li>
Advanced system skills and experience with Microsoft Office (Word/Excel) required.</li><li>
Problem solving and analytical skills required.</li><li>
Must be able to effectively overcome objections while balancing Empathy with Collections.</li></ul> 
PERKS WITH US!<ul><li>
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility</li><li>
Disability and life insurance</li><li>
Paid time off that increases with tenure</li><li>
Daily Pay Option that offers great flexibility and financial control</li><li>
Employee training programs with career development/advancement opportunities</li><li>
Employee recognition program</li><li>
Quarterly bonus potential</li><li>
Paid maternal and parental leave benefits</li><li>
Tuition reimbursement program</li></ul> 
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.</div>

Area Credit Analyst

Ecolab

<div>
 
 Credit Controller &ndash; Egypt
 
 
 
 The position is responsible for managing the credit and collection activities of a portfolio of customer accounts to enhance cash flow, minimise credit risk exposure and limit bad debt losses for Egypt market.
 
 
 
 Description
 
 
 
 Manage portfolio of customer accounts, working closely with sales to meet past due and DSO targets. Follow Egypt guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy &amp; procedures for collections, credit hold and credit risk to meet cash targets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Establish and ensure monthly collection goals are integrated with total Egypt goals and targets flow to individual collectors.
 </li>
 <li>
 Implement strategies and deploy resources to meet collection targets and objectives.
 </li>
 <li>
 Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
 </li>
 <li>
 Establish and maintain effective Internal and External working relationships, including Sales, Supply Chain, Customer Service, Finance, and Customer Relationships.
 </li>
 <li>
 Act as Escalation Leader for financial and customer issues
 </li>
 <li>
 Ensure team and individual goals on past due improvement are achieved.
 </li>
 <li>
 Participate in Customer Visits.
 </li>
 <li>
 Monitor &amp; escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
 </li>
 <li>
 Lead &amp; support business AR specific policies, processes and improvement projects
 </li>
 <li>
 Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
 </li>
 <li>
 Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
 </li>
 <li>
 Support internal and external audits as required.
 </li>
 <li>
 Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Strong verbal and written communication in English
 </li>
 <li>
 Robust competency in Microsoft Excel, Word
 </li>
 <li>
 Ability to influence internally with key stakeholders and externally with customers
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Finance or Accounting
 </li>
 <li>
 0-2 years of business experience in collections.
 </li>
 <li>
 Experience using Microsoft Excel &amp; Power Point etc&hellip;
 </li>
 <li>
 Ability to influence without authority
 </li>
 <li>
 Knowledge in working with database applications IScala will be advanced.
 </li>
 <li>
 Excellent communication skills
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Self -motivated; Assertive
 </li>
 <li>
 Proven record of meeting deadlines
 </li>
 <li>
 Process-orientation with customer focus
 </li>
 <li>
 Time management, organization, and prioritization skills
 </li>
 <li>
 Ability to apply judgment in problem solving
 </li>
 <li>
 Ability to ask probing questions to obtain necessary information
 
 
 </li>
 </ul>
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Credit Controller

Solomon People Soluitons

Training the following modules:MODULE 1: CREDIT MANAGEMENT ESSENTIALSMODULE 2: ASSESSING CREDITWORTHINESSMODULE 3: STRUCTURING EFFECTIVE CREDIT POLICIESMODULE 4: ACCOUNTS RECEIVABLE MANAGEMENTMODULE 5: COLLECTIONS STRATEGY AND EXECUTIONMODULE 6: HANDLING OVERDUE AND DISPUTED ACCOUNTSMODULE 7: PREVENTING BAD DEBT AND CREDIT LOSSESMODULE 8: CROSS-DEPARTMENT COLLABORATIONMODULE 9: FORECASTING AND REPORTING RECEIVABLESMODULE 10: LEGAL AND ETHICAL CONSIDERATIONSDevelop materials and trainQualification:Finance professional with knowledge and experience in training, credit, debt collection and account receivables.Please apply with picture and cvJob Types: Temporary, Contract Contract length: 24 monthsPay: AED50.00 - AED60.00 per hourExpected hours: 20 per week

Freelance Trainer on CREDIT MANAGEMENT, DEBT COLLECTION AND ACCOUNTS RECEIVABLES COURSE

<div>
 
 Credit Controller
 
 
 Doha, Qatar
 
 
 Full Time, Onsite
 
 
 
 
 
 
 Job Description:
 
 
 
 Aon is seeking a dedicated and experienced Credit Controller to join our finance team in Doha, Qatar. The successful candidate will be responsible for overseeing credit and collections processes, ensuring timely payments from clients and insurers, and supporting the financial stability of the business. This is a full-time, onsite position, ideal for a mid-senior level professional with a strong background in insurance or a related field.
 
 
 
 
 
 
 What the Day Will Look Like:
 
 
 <ul>
 <li>
 Focus primarily on credit collection activities and serve as the main contact for all matters related to the collection of receivables.
 </li>
 <li>
 Perform reconciliations with clients and insurers to ensure timely collection of outstanding receivables.
 </li>
 <li>
 Send statements of account to clients and insurers, including commission receivables.
 </li>
 <li>
 Liaise with internal departments to resolve queries related to transactions.
 </li>
 <li>
 Coordinate with internal departments and insurance companies to arrange collection of outstanding premiums and commissions.
 </li>
 <li>
 Respond promptly to client requests for missing invoices.
 </li>
 <li>
 Assist in the preparation of ageing and related credit control reports.
 </li>
 <li>
 Carry out allocation and matching of settlements based on details provided by internal departments, insurance companies, or clients.
 </li>
 <li>
 Support in identifying credit risk and doubtful debts.
 </li>
 <li>
 Ensure all required reports are provided within the deadlines set.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Monitor and manage accounts receivable, ensuring prompt collection of outstanding invoices.
 </li>
 <li>
 Assess client creditworthiness and set appropriate credit limits in accordance with company policies.
 </li>
 <li>
 Prepare and present regular reports on debtor balances, cash flow, and collection performance to management.
 </li>
 <li>
 Collaborate with internal teams to resolve disputes and strengthen customer relationships.
 </li>
 <li>
 Ensure compliance with internal controls, company policies, and regulatory requirements.
 </li>
 <li>
 Support month-end closing activities and assist with audits as required.
 </li>
 <li>
 Continuously review and enhance credit control procedures to optimize cash flow and minimize risk.
 </li>
 </ul>
 
 
 
 
 
 Essential Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, or a related field.
 </li>
 <li>
 Minimum 5+ years of experience in insurance or a related field.
 </li>
 <li>
 Excellent communication skills &ndash; Including ESL English
 </li>
 <li>
 Strong time management abilities.
 </li>
 <li>
 Effective problem-solving skills.
 </li>
 <li>
 Proven ability to work collaboratively as part of a team.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 
 Competitive compensation and benefits package.
 
 
 Opportunities for professional development and career growth.
 
 
 Dynamic and inclusive work environment.
 
 
 Exposure to global best practices in risk, retirement, and health solutions.
 
 
 About Aon:
 
 
 
 
 
 Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. At Aon, we are committed to creating a diverse, inclusive, and agile workplace where our colleagues can thrive and realize their full potential.
 
 
 Aon is an equal opportunity employer and is committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.
 
 
 This position is based in Qatar and is subject to local labor laws and regulations. Only candidates with a valid Qatar residency permit or those eligible for sponsorship will be considered.
 
</div>

Eaton

<div>Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we&rsquo;re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.
This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.<div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do:</h2>
</div><div>
This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation. 
Main responsibilities:<ul><li>
Drive cash Collection improvements within Middle East region for the Electrical Division.</li><li>
Assigned portfolio management to deliver cash collection targets in line with monthly goals and expectations.</li><li>
Ownership, management and resolving large/long term disputes across the EMEA portfolio.</li><li>
Achieve Aged debt and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.</li><li>
Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.</li><li>
Build key business relationships with sales and operational teams to drive improvements in the OTC cycle.</li><li>
Support and facilitate Commercial agreements and contracts with Sales in relation to terms and business processes.</li><li>
Build strong business relationships with key customers in country/region.</li><li>
Provide expert decision making on all topics relating to the OTC cycle</li><li>
Manage and deploy key Credit procedures within country and region.</li><li>
Manage the decision making on stop shipments for their key countries.</li><li>
Ensure W/O and reserves are reflective of country specifics Including escalation to Atradius collections and legal proceedings.</li><li>
Ensure all key work processes are followed through automated systems daily. (Dunning&rsquo;s, statements, invoice copies and customer responses).</li><li>
Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.</li><li>
Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.</li><li>
Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.</li><li>
Drive front end enhancements mitigating reoccurring challenges within the OTC cycle. Drive next generation process changes enhancing the cash flow for the regions and roll out standardization and best practice across the function. Support all system upgrades and own key requirements during projects for the OTC process.</li><li>
Manage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers. Collaboration with the Country Support team &amp; Glasgow Collections/EMEA Risk team on key decisions impacting the OTC cycle and the EMEA cash flow
</li></ul></div></div><div><div><h2 class="jobSectionHeader">Qualifications and Experience :</h2>
</div><div><ul><li>Bachelors Degree in Accounting</li><li>
Min. 3 year credit risk, collection or similar relevant experience</li><li>
Proven technical expertise knowledge on multiple ERP and financial systems, SAP knowledge is a must. Addtional systems could be an assest.</li><li>
Fluent spoken and written English essential.</li><li>
Experience within a high performing credit function working with operations and commercial teams within a multinational ,manufacturing ,company is a must.</li><li>
Proven ability to drive results and continuous improvement culture across multiple business units.</li><li>
Customer Relationship Management, both internal and external, experience essential</li><li>
Ability to collaborate with diverse internal and external teams; used to operate, negotiate and influence effectively in an international organization</li><li>
Good communication, presentation, training, process management and change management skills</li><li>
Cross/multi-cultural background and experience; sensitive to cultural differences</li><li>
Proven track record leading supporting on business improvement initiatives</li></ul></div></div></div>
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</div>

Credit & Collection Analyst (SAP required)

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