credit and collections specialist

Aditya Birla Group

<div><div><div><div><div><div><div>Collections - Retail Secured Flows
</div><h1 class="jobSectionHeader"><b>Collection Officer</b></h1>
<div>Location: W-JOD, Jodhpur</div>
<p></p><div>
</div></div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p></p><div><p>Collection Officer</p><p>
1) Job Purpose: <i>Write the purpose for which the job exists (in 2-3 lines)</i> (Max 1325 Characters)</p><ul><li>
To manage the collections process for a set of delinquent accounts within a location, working with non-performing defaulting borrowers to create optimum recovery solutions.</li></ul><p>
2) Dimensions:
</p><ul><li>Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.</li><li>
Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter</li><li>
Collections Resolutions &ndash; Ensure recovery of overdue monies in various buckets as per targets and expectations rolled out by Central Strategy Team</li><li>
Negotiation skills &ndash; Direct interaction with Overdue Customers and maximize collections basis underlying bucket-level collections philosophy</li></ul><p>
3) Job Context &amp; Major Challenges:
</p><p>Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)</p><p>
Organization Context</p><ul><li>
Aditya Birla Finance Limited (ABFL) is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec&rsquo;20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.</li><li>
ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid &amp; Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health &amp; Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.</li><li>
ABFL is rated &ldquo;AAA&rdquo; by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII</li></ul><p>
Business context:</p><ul><li>
The Risk &amp; Compliance is engaged in formulating credit risk policies for all ABFL businesses, carries out risk assessment of credit proposals, obtains credit decisions from Credit Committees, monitors credit exposure and carries out recovery of over dues. It formulates risk policies in association with Central Risk, ABFSG for overall risk management in ABFL.</li><li>
Credit / Loan proposals prepared by Business Credit team are critically analyzed from credit risk perspective and the proposals along with Risk Assessment Sheet are put upto to Credit Committee for approval. While carrying out critical evaluation of the credit proposal the function also carries out evaluation of the risk mitigants in the credit proposal like the nature and the quality of the collateral, adequacy of the collateral, acceptability of the collateral given the regulatory and the compliance needs.</li></ul><p>
3) Job Context &amp; Major Challenges:</p><ul><li>
Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)</li><li>
The Risk &amp; Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify &lsquo;early warning signals&rsquo; of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams.</li></ul><p>
Job Context:</p><ul><li>
To enable enhanced business profitability through the effective management of the delinquent portfolio of Retail Lending Loans in the City / Cities managed</li><li>
To achieve the desired collections efficiencies across products managed</li><li>
Ensure that adequate Collections Intensity of follow up is executed for all Delinquent accounts</li><li>
Continuously review the location portfolio and report Early Stress Accounts / Potential Delinquent customers to ACM/ RCM / Head &ndash; Collections &amp; RISK team.</li><li>
Ensure that all Collections Activities are properly documented in the form of Collections Trails</li><li>
Ensure that all Collections Processes &amp; Risk Governance Mandates rolled out are completely adhered to at each location.</li><li>
Negotiate on critical delinquent accounts and obtain repayments to minimize losses.</li><li>
Liaison with Legal / law enforcement agencies for speedy recovery of delinquent/write off cases.</li><li>
Provide feedback on the effectiveness of Collections Strategies formulated and implemented.</li><li>
Coordination with legal team for all collection&rsquo;s legal cases.
</li></ul><p>4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated</p><p>
Key Result Areas (Max 1325 Characters)/ Supporting Actions (Max 1325 Characters)</p><ul><li>
Manage the collections process at a Location / City level, streamlining operations and working to minimize the costs of default and bad debt</li><li>
Achievement of desired Collections Efficiency
</li><li>Monitor customer accounts delinquent in the city / cities managed, identifying and flagging likely cases of default or delayed payment</li><li>
Work with non-performing\delinquent borrowers to create optimum recovery solutions.</li><li>
Ensure that all documentation related to the collections process is maintained in accordance with internal norms and regulatory requirements.</li><li>
Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers.</li></ul><p>
Trail Updates</p><ul><li>
Ensure that all collections attempts are recorded as Feedback Trails on the Collections Management System.</li></ul><p>
Utilization of Collections Tools</p><ul><li>
Thorough understanding of Collections philosophy in each Delinquency stage / bucket and usage of appropriate collections tools including not limited to legal actions, settlements, restructuring etc</li></ul><p>
Audit</p><ul><li>
100% compliance to Collections Process detailed in the SoP.</li></ul><p>
5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report)
</p><p>N/A</p><p>
6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives</p><p>
Relationship Type</p><p>
Internal</p><ul><li>
Area Manager Collections/ Regional Manager &ndash; Collections / Head Collections</li><li>
Team members in other Risk functions</li><li>
 Operations Team / Underwriting</li><li>
Legal
</li></ul><p>Frequency</p><ul><li>
Fortnightly &amp; Monthly</li><li>
Monthly</li><li>
Weekly</li><li>
Need Based</li></ul><p>
Nature
</p><ul><li>Portfolio &amp; Mkt update / Review</li><li>
Early Mortality Case feedback and review</li><li>
Discussion on system updation of Collections Cases, MIS, Bounce details etc.</li><li>
Discussion on Legal triggers/ status updates on Delinquent accounts</li></ul><p>
 External</p><ul><li>
Clients, Channel partners</li><li>
Corporate CRC teams</li><li>
Legal experts, consultants</li><li>
Peers in Industry</li></ul><p>
Frequency</p><ul><li>
Daily / Weekly</li><li>
Need Based</li><li>
Need Based</li><li>
Need based</li></ul><p>
Nature
</p><ul><li>Visits / discussions on portfolio.</li><li>
Reviews, case updates, exception reporting, etc</li><li>
Discussion on legal matters, recovery mechanism and updates, etc.</li><li>
Market intelligence, networking, etc</li></ul><p>
3) Job Context &amp; Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)</p><p>
6) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives</p><p>
4. Peers in Industry</p><p>
4. Need based</p><p>
7) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.
</p><p>SIGN-OFF: Provide the name of the Manager and the jobholder. Signature needed for the hard copy of the JD. Hard copy to be maintained in the organizational record.</p><p>
Job Holder</p><p>
Reports to &ndash; Manager
</p><p>Name</p><p>
Date of Entry / Approval</p><p></p>
</div><div><div><div>Minimum Experience Level</div>
<div><p>0 - 4 years</p></div>
</div><div></div><div><div>Job Qualifications</div></div></div></div></div></div></div></div><p></p>

Collection Officer

Paul Davis Restoration

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div><b>Basic Functions:</b></div>
<div></div>
<div>The Accounts Receivable Representative will be responsible for overseeing the day-to-day activities of the accounts receivable functions at Paul Davis Restoration. The Accounts Receivable Representative is charged with the proper invoicing, collection of accounts receivable and resolving issues arising in the AR department.</div>
<div></div>
<div><b>Basic Requirements:</b></div>
<ul><li>High School Diploma or equivalent</li>
<li>Associates or Bachelor&rsquo;s Degree in a plus but not required</li>
<li>Excellent administrative and process skills</li>
<li>Knowledge of general accounting procedures</li>
<li>Advanced Excel knowledge and ability to create and review complex spreadsheets</li>
<li>Knowledge of payroll software highly desired (Ex. QuickBooks)</li>
<li>3-5 years of accounts receivables or general accounting experience</li>
<li>Proficient with Microsoft Office Suite</li>
<li>Proficient in data entry and management</li>
<li>Pays close attention to detail with excellent proofreading skills</li>
<li>Key Skills
<ul><li>Highly Organized</li>
<li>Ability to multi-task and prioritize</li>
<li>High level Communicator</li></ul><br>
</li>
</ul><div></div><br>
<div><b>Evaluated On:</b></div>
<ul> <li>Quality of overall finished product</li>
<li>Performance versus annual and quarterly goals</li>
<li>Development and support of accounting departments</li>
<li>Actual Skill Development versus Annual Skill Development Goals</li></ul><div><br>
</div>
<div></div><div><b>Overall Duties Include:</b></div>
<div></div>
<ul><li>Recording Credit card receipts in QuickBooks via Expensify</li>
<li>Recording all bills in QuickBooks and RMS as an Accounts Payable Function</li>
<li>Maintaining new and existing Vendor Compliance</li>
<li>Responsible for all functions of Job Closings</li>
<li>Processing and recording Purchase Orders</li>
<li>Completing vendor waivers</li>
</ul>
<div></div><div><b>High Detail Job Accountabilities:</b></div>
<div></div>
<ul><li>Provide accounts receivable, credit and collections support, collection efforts on 30/60/90 past due accounts, follow policy and procedures for account credit lines and account maintenance.</li>
<li>Administer company accounts receivable and credit functions including billing, payment application and account adjustments, quarterly write offs.</li>
<li>Provide supervision, work direction and training for department personnel in performance of billing, collections, credit approvals, correspondence and credit data maintenance and retention.</li>
<li>Develop and implement credit/billing policy and procedures for each business division. Revise accounts receivable and credit policy and procedures as required.</li>
<li>Function as an expert for all accounts receivable, collection, credit and billing matters to support all divisions in maximization of AR assets.</li>
<li>Provide legal support on special collections involving travel to site or court appearance as required.</li>
<li>Drive enhancements for cash forecasting and cash collections</li>
<li>Promptly and accurately respond to billing questions and issues raised by the customers, sales team, management.</li>
<li>Provides external reporting and responds to questions and inquiries from all departments. Works closely with the respective parties to ensure all relevant information is communicated, assist with identifying problems and offer suggestions for improvements.</li>
<li>Ability to solve complex problems and maintain objectivity.</li>
<li>Assist with invoicing and miscellaneous duties as required</li>
<li>High attention to detail.</li>
<li>Experience working with large data sets.</li>
<li>Excellent administrative and process skills.</li>
<li>Advanced Excel knowledge and ability to create and review complex spreadsheets</li>
<li>Participates in marketing and business development as the need arises.</li>
<li>Participates in the collection process of payment from customers.</li>
<li>Complete special assignments as requested by Supervisor.</li>
<li>Participates in emergency services when an &ldquo;All hands on deck&rdquo; scenario arises.</li>
<li>Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.</li>
<li>Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.</li>
</ul><div>Hours:</div>
<ul><li>This is a full-time, salaried position with typical hours from 7:30am to 5 pm</li>
<li>Hours required will vary with the needs of the business</li>
</ul>
<div></div><div>Reward:</div>
<ul><li>Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year. An annual reward planner (ARP) is completed at that time.</li>
<li>Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.</li></ul></div></div>

Accounts Receivable Specialist

Fiserv

<div><div><div><p><b>Calling all innovators &ndash; find your future at Fiserv.</b></p><p></p><p>
We&rsquo;re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day &ndash; quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we&rsquo;re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.</p><p></p><p><b>
Job Title</b></p>
Executive Collection Representative<p></p><p><b>
About this Role:</b></p><p>
As an Executive Collections Representative, you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate financial obligations, negotiate effective payment arrangements, and ensure full compliance with all regulations and company policies.</p><p>
You will manage complex, higher‑balance accounts, providing consistent daily outreach until resolution while accurately documenting all activity. Success in this role requires strong judgment, advanced negotiation skills, and accountability for meeting aggressive collection targets that directly support departmental and organizational goals.</p><p></p><p><b>
What You Will Do:</b></p><ul><li>
Establish rapport with customers to overcome objections and successfully negotiate payment resolutions</li><li>
Handle more complex or escalated accounts, applying sound decision-making and problem-solving skills</li><li>
Clearly explain account details, balances, and repayment options in a professional and compliant manner</li><li>
Accurately document all conversations, actions, and outcomes in the collections system or database, including payment confirmations and call summaries</li><li>
Ensure timely and successful completion of assigned accounts and daily objectives</li><li>
Identify issues requiring follow-up or escalation and clearly detail next steps for resolution</li><li>
Maintain compliance with all federal, state, and company regulations while meeting performance expectations</li></ul><p></p><p><b>
Experience You&rsquo;ll Need:</b></p><ul><li>
High School Diploma or equivalent (required)</li><li>
Minimum of 2-3+ year of collections or call center experience (senior-level experience preferred)</li><li>
Strong communication, negotiation, and conflict‑resolution skills</li><li>
Ability to manage challenging conversations while maintaining professionalism</li><li>
Availability to work on-site for the first 90 days, Monday&ndash;Friday</li></ul><ul><li>
Three early shifts: 8:00 AM &ndash; 5:00 PM</li><li>
Two late shifts: 12:00 PM &ndash; 9:00 PM</li></ul><p></p><p><b>
Experience That Would Be Great To Have:</b></p><ul><li>
Experience with the CUBS system.</li><li>
Extensive knowledge of collections regulations, including the Fair Debt Collection Practices Act.</li><li>
Previous experience in bank collections, credit card collections, mortgage collections, medical collections, or commercial collections.</li><li>
Ability to negotiate repayment plans effectively.</li><li>
Strong problem-solving skills to resolve billing issues.</li><li>
Proficiency in Microsoft Office.</li></ul><p></p><p>
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.</p><p></p><p>
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.</p><p></p><p><i>
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.</i></p><p></p><p>
Thank you for considering employment with Fiserv. Please:</p><p></p><ul><li>
Apply using your legal name</li><li>
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).</li></ul><p></p><p><b>
Our commitment to Equal Opportunity:</b></p><p>
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.</p><p></p><p>
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv&rsquo;s Disability Accommodation Policy for additional information.</p><p></p><p><b>
Note to agencies:</b></p><p>
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.</p><p></p><p><b>
Warning about fake job posts:</b></p><p>
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.</p></div></div></div><p></p>

Executive Collection Representative

Zubairi Group

<p>We are looking for a proactive AR Specialist to manage billing and debt recovery for our packaging business. You will be responsible for ensuring timely cash flow by maintaining a clean aging report and following up diligently with clients.</p><p><b>Key Responsibilities</b></p><ul><li><b>Collections:</b> Direct follow-up with customers via call/email for overdue payments.</li><li><b>Invoicing:</b> Timely generation and dispatch of accurate invoices.</li><li><b>Reconciliation:</b> Posting daily collections (ACH/Cheque) and reconciling customer ledgers.</li><li><b>Dispute Management:</b> Working with Sales/Logistics to resolve billing discrepancies.</li><li><b>Reporting:</b> Tracking AR aging and providing weekly recovery updates.</li></ul><p><b>Requirements</b></p><ul><li><b>Experience:</b> 2+ years in Accounts Receivable or Debt Collection (Manufacturing/Packaging preferred).</li><li><b>Skills:</b> Strong negotiation, &quot;firm but polite&quot; communication - English &amp; Hindi.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p>

Accounts Receivable

Economic Group

<p>Job description:</p><p>We are looking for a Collections officer to assist with the collection of Monthly Rent and outstanding debts. The collections officer will contact Customers and clients and inform them of their debts, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.</p><p>To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.</p><p>Collections Officer Requirements:</p><p>Previous experience working as a Collections Officer.</p><p>Excellent negotiating skills.</p><p>Good written and verbal communication skills.</p><p>Knowledge of payment plans and accounting procedures.</p><p>Patience and resilience.</p><p>Job Type: Full-time</p><p>Experience:</p><p>Collections Officer: 2-3 years (Preferred)</p><p>Language:</p><p>English (Preferred)</p><p>Arabic (Required)</p><p>Job Type: Full-time</p><p>Job Type: Full-time</p>

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

<p><b>We&rsquo;re Hiring &ndash; Collections Officer (Lahore)</b><br/>We are looking for a dedicated and result-oriented Collection Officer to ensure timely recovery of outstanding payments while maintaining strong customer relationships.</p><p><b>Key Responsibilities:</b></p><ul><li>Ensure timely collection of outstanding payments within assigned territory</li><li>Meet collection targets and manage DSO effectively</li><li>Deliver and follow up on invoices and payment documents</li><li>Coordinate with Finance/Accounts for reconciliation and discrepancies</li><li>Issue payment receipts and submit daily visit reports</li><li>Maintain professional relationships with customers to support smooth collections</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree must (Accounting/Business or related field preferred)</li><li>1&ndash;2 years of experience in collections (courier, logistics, bank, or recovery)</li><li>Strong communication, negotiation, and MS Office skills</li></ul><p><b>Benefits:</b></p><ul><li>Life &amp; health insurance</li><li>Fuel facility</li><li>Company-maintained bike</li><li>Mobile allowance</li><li>Performance-based incentives</li></ul><p><b>Location: Lahore</b><br/><b>Apply at: upspakistanhr@ups.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs55,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Collections Officer

Sophos Technology GmbH

<div><div><div><b>About Us</b></div><div>
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos&rsquo; complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.</div><div></div><div><b><br>
Role Summary</b></div><div>
Responsible for global credit and collections, cash application, and other ad hoc tasks</div><div><b>
Shift - UK Shift hours</b></div></div>
<div><div><h3 class="jobSectionHeader"><b>What you will do</b></h3><ul><li><ul><li>
Responsible for collecting outstanding debt for global distributor accounts</li><li>
To ensure outstanding payments are collected in a timely manner</li><li>
Posting incoming payments</li><li>
Cash Forecasting</li><li>
Bank reconciliations.</li><li>
Monitoring the Credit Control inbox daily</li><li>
Creating Partner &amp; Distributor accounts in Salesforce and SAP</li><li>
Sending out invoices/credit notes, monthly statements, and final demands for payments.</li><li>
Develop key relationships with partners and distributors to ensure timely payment of invoices.</li><li>
Set up and initiate meetings with partners and distributors to resolve any issues relating to the maximisation of cash collection.</li><li>
Conduct regular credit analysis to assess customers credit worthiness.</li><li>
Dealing with partner and distributor queries
</li><li>Liaising with the Sales and Order Processing teams regarding queries, credit accounts, and order disputes.</li><li>
Any other duties that are reasonably required from time to time.</li><li>
Help the team achieve DSO targets set</li><li><div><b>
Recovery of outstanding Debt:</b></div></li><li>
Chasing outstanding debt via telephone &amp; email
</li><li>Recovery of outstanding debt</li><li>
Overseeing a large volume of debtors globally</li><li>
Support credit control team to help achieve monthly collection &amp; DSO targets.</li><li>
Other Ad hoc duties</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>What you will bring</b></h3><ul><li><ul><li>
Credit control experience &ndash; business to business</li><li>
Superb communication skills / inter-personal skills and influencing skills
</li><li>Strong negotiation skills</li><li>
SAP and Salesforce experience</li><li>
Excel proficient</li><li>
Excellent customer service &ndash; including written and telephone</li><li>
General administrative skills</li><li>
Microsoft Office</li><li>
Attention to detail</li><li>
Self-motivated and wishing to make a difference.</li><li>
Team player</li><li>
Fast learner</li><li>
Organised</li><li>
Zuora
</li><li>Cash Analytics</li></ul></li></ul></div></div>
<div><div>#LI-Remote</div><div>
#B1</div><div></div><div><b><br>
Ready to Join Us?</b></div><div>
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back &ndash; we encourage you to apply.<br>
</div><div></div><br>
<div><b>What's Great About Sophos?</b></div><ul><li>Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. <b>While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.</b></li><li>Our people &ndash; we innovate and create, all of which are accompanied by a great sense of fun and team spirit</li><li>Employee-led diversity and inclusion networks that build community and provide education and advocacy</li><li>Annual charity and fundraising initiatives and volunteer days for employees to support local communities</li><li>Global employee sustainability initiatives to reduce our environmental footprint</li><li>Global fitness and trivia competitions to keep our bodies and minds sharp</li><li>Global wellbeing days for employees to relax and recharge</li><li>Monthly wellbeing webinars and training to support employee health and wellbeing</li></ul><div></div><div><b><br>
Our Commitment To You</b></div><div>
We&rsquo;re proud of the diverse and inclusive environment we have at Sophos, and we&rsquo;re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.</div><div></div><div><b><br>
Data Protection</b></div><div>
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos&rsquo; data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

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