credit and loan collections supervisor

Misak Commercial Broker

<p>Misak Commercial Broker is hiring an experienced, customer-focused Assistant Team Leader to support and grow our Credit Card and Personal Loan operations. You&rsquo;ll coach a high-performing team, drive sales and portfolio quality, ensure compliance, and deliver an exceptional customer experience.</p><p>Key Responsibilities</p><ul><li>Support the Team Leader in day-to-day management of credit card and personal loan sales and servicing teams.</li><li>Coach, mentor, and develop team members; conduct performance reviews and training.</li><li>Drive sales targets through pipeline management, cross-sell/up-sell strategies, and promotional campaigns.</li><li>Oversee application processing, credit assessments, documentation, and timely disbursal.</li><li>Ensure adherence to internal policies, regulatory requirements, and AML/KYC standards.</li><li>Handle escalations and complex customer complaints; liaise with credit, risk, collections, and compliance teams.</li><li>Produce regular operational and performance reports; recommend process optimizations.</li><li>Participate in recruitment, rostering, and workforce planning when required.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor&rsquo;s degree in Business, Finance, or related field (preferred).</li><li>3&ndash;5 years&rsquo; experience in retail banking, credit cards, or personal loans; 1+ year in a supervisory/lead role preferred.</li><li>Strong knowledge of credit underwriting, loan lifecycle, collections best practices, and regulatory compliance.</li></ul><p>Skills &amp; Competencies</p><ul><li>Proven leadership and people-management skills.</li><li>Target-driven with strong analytical and problem-solving abilities.</li><li>Excellent customer service, communication, and negotiation skills.</li><li>Proficient with loan origination/CRM systems and MS Office (Excel).</li><li>Attention to detail and strong organisational skills.</li><li>Ability to work under pressure and manage competing priorities.</li></ul><p>What We Offer</p><ul><li>Competitive salary + performance incentives.</li><li>Health insurance and employee benefits.</li><li>Training, career development, and clear progression path.</li><li>Supportive team environment and modern workplace.</li></ul><p>How to Apply<br/>Send your CV and a brief cover letter to careers@misak.ae with subject &ldquo;Assistant Team Leader &mdash; Credit Cards &amp; Personal Loans.&rdquo; Application.</p><p>Job Type: Full-time</p><p>Pay: From AED5,000.00 per month</p><p>Work Location: In person</p>

Assistant Team Leader - Credit Cards and Personal Loan

Professional Credit

<div><p><b><i>Remote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas</i></b></p><p><b><i>
Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we&rsquo;re looking for someone like you!</i></b></p><p><b><i>
</i></b></p><p><b>Join the Industry Leader</b><br>
Professional, the nation&rsquo;s top provider of accounts receivable management services, is hiring <b>Credit Representatives</b> right now! We&rsquo;re revolutionizing the collections industry&mdash;one call, text, and chat at a time&mdash;and we need compassionate, driven individuals to join us.</p><p><b>
Why Choose Professional?</b><br>
At Professional, we believe every interaction matters. That&rsquo;s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone&mdash;delivering top-notch service at every touchpoint.</p><p>
If you&rsquo;re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!</p><p><b>
Job Details:</b></p><ul><li>
Position is Full-Time, 40 hours per week, working Monday &ndash; Friday, 8 am &ndash; 5 pm PST</li><li>
Location: Work from Home (<b><i>Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas)</i></b></li></ul><p><b>
Work from Home Requirements:</b></p><ul><li>
Minimum of 1.5 years 1st or 3rd party collection experience.</li><li>
Dedicated, private room in your home that is quiet during work hours.</li><li>
Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li><li>
Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.</li><li>
You will be required to sign and acknowledge these work-from-home requirements.</li><li>
Must have a personal cell phone to install a security application.</li><li>
Must be present in virtual work environment via company provided webcam during all working hours.</li><li>
Must be meeting minimum performance levels and KPI&rsquo;s.</li></ul><p><b>
What Will You Be Doing as a Credit Representative?</b></p><ul><li>
Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
</li><li>We will train you to take inbound and outbound call with utmost professionalism and courtesy<i>.
</i></li><li>Negotiate and set-up payments.</li><li>
Navigate cutting edge Customer Relationship Management (CRM) software</li><li>
Learn negotiation and sales techniques applicable to all industries
</li><li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
</li><li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li><li>
Good decision making skills are required.
</li></ul><p><b>Top Reasons to Join Our Team:</b></p><ul><li>
A stable organization offering an exciting yet challenging employment opportunity,</li><li>
Growth potential, both personally and professionally.
</li><li>Comprehensive training to set you up for success.</li><li>
A supportive, dynamic team environment and Company Culture.</li><li>
The chance to make a meaningful impact by helping people navigate tough times.</li><li>
Great benefits (health, dental &amp; vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days.</li><li>
We offer a traditional 401k/Roth Plan with discretionary matching.</li><li>
Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)</li><li>
Paid Volunteer and Community Outreach Program that allows you to <i>&lsquo;</i><i>help others</i><i>&rsquo; </i>in the community,</li><li>
Compensation begins at $15.50-$17.00 per hour, depending on experience, <i>plus commission.</i>
</li></ul><p>See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers</p><p>
Apply today and start making a difference with Professional!</p><p><i>
EOE/DFW</i></p></div>

CREDIT REPRESENTATIVE (remote) Lvl 1

Principle Health Systems

<div><div><p>Practice Billing and Collections Supervisor</p><h1 class="jobSectionHeader">
RESPONSIBILITIES</h1><div><ul><li>
Oversee charge entry, claims submission, payment posting, denial management, and accounts receivable recovery.</li><li>
Perform and oversee daily billing activities, including auditing claims for accuracy and compliance.</li><li>
Monitor aging reports and drive reduction in outstanding A/R and denial rates.</li><li>
Ensure accurate use of CPT, ICD-10-CM, and HCPCS coding in a physician medical practice setting.</li><li>
Collaborate with providers and clinical staff to resolve documentation and coding discrepancies.</li><li>
Support high transaction volume typical of a physician specialty practice.</li><li>
Work closely with other departments to streamline procedures that will help ensure correct billing to patients and payers in a timely manner and improve the department's performance and service.</li><li>
Ensure compliance with relevant regulations, standards, and directives from regulatory agencies and payers.</li><li>
Follow and monitor compliance with PHS policies and standards.</li><li>
Monitor and report on key performance indicators Including payer mix, A/R, collection rates, adjustments, bad debt write off, estimated collections, appeal success rates, and other requested parameters.</li><li>
Maintains extensive knowledge of revenue cycle and regulatory requirements associated with governmental, managed care, and commercial payers.</li><li>
Monitor A/R effectively and ensure aging categories are within established goals and national benchmarks.</li><li>
Ensure compliance with relevant federal, state, and payor-specific billing requirements.</li><li>
Establish regularly scheduled meetings with applicable RCM staff to discuss strategies and ensure everyone is educated on the direction of the department.</li><li>
Establish clear performance expectations with team members and maintain a culture of accountability.</li><li>
Assist in hiring; train and support the ongoing development of team members.</li><li>
All other projects, goals or issues as directed or indicated by RCM Director.</li><li>
Communicate and work closely with RCM Director on day-to-day issues and provide clear, constructive feedback in a timely manner.</li></ul></div><h1 class="jobSectionHeader">
REQUIREMENTS</h1><div><ul><li>
High School Diploma</li><li>
5+ years of experience in a supervisory role in a healthcare setting</li><li>
Expertise in healthcare billing and collections, including ICD-10, HCPCS, and CPT coding knowledge, especially E&amp;M coding and requirements.</li><li>
Thorough knowledge of patient financial services processes and standards related to billing, collections, and cash posting. General knowledge of patient registration, finance, and data processing.</li><li>
Knowledge of regulatory requirements related to patient accounting, including a solid understanding of Medicare, Medicaid, and managed care processes.</li><li>
Ability to work and communicate effectively with a diverse group of people, including other department managers, staff, physicians, patients, and the public.</li><li>
Ability to read, analyze, and interpret financial reports, contracts, and other legal documents.</li><li>
Outstanding ability to work independently to achieve results. Often, there is no precedent for and little help in carrying out assigned tasks. Must originate, plan, adapt, and invent to accomplish tasks.</li><li>
Ability to set and maintain priorities when dealing with multiple demands and interruptions.</li><li>
Strong analytical and problem-solving skills.</li><li>
Dedication to the development of others and willingness to coach and mentor people as necessary to promote their personal and professional growth.</li><li>
Excellent customer service skills.</li><li>
Proficient computer skills including email, word processing and Excel.</li><li>
Proven, results-driven leader with a strong track record of meeting objectives while ensuring full compliance with organizational policies, rules, and regulatory requirements.</li></ul><p></p><div><br>
WHY YOU'LL LOVE WORKING HERE</div><div>
 We believe in supporting our team&mdash;both on the job and in life. Full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being.</div><div></div><div><br>
Principle Health Systems has earned multiple Top Workplaces honors, including national recognition as a Top Workplace in the USA and being named a Top Workplace in the Healthcare Industry for three years in a row&mdash;a reflection of our commitment to a positive and rewarding work environment.</div><div></div><div><br>
OUR BENEFITS INCLUDE:</div><ul><li>
Comprehensive medical, dental, and vision insurance</li><li>
Company-paid basic life and long-term disability coverage</li><li>
Voluntary benefits, including short-term disability, accident, and critical illness insurance</li><li>
401(k) retirement plan to help you plan for the future</li><li>
Generous Paid Time Off (15 days annually, accrued bi-weekly)</li><li>
9 paid company holidays each year</li><li>
On-demand access to earned wages&mdash;get paid when you need it</li><li>
Confidential support services for you and your family</li><li>
Mileage reimbursement and shift differentials are available for eligible roles</li><li>
Exclusive employee discounts on fitness memberships, car services, and more!</li></ul><div></div><div><br>
READY TO MAKE AN IMPACT?</div><div>
Join a team that values your contribution, supports your growth, and is committed to delivering exceptional patient care.</div><div>
If you&rsquo;re looking for a meaningful career with a company that puts people first, we&rsquo;d love to hear from you.</div><div></div><div><i><br>
We are an Equal Opportunity Employer and are committed to providing reasonable </i><i>accommodations</i><i> </i><i>to</i><i> individuals with disabilities. If you require </i><i>accommodations</i><i> during the application or interview process, please contact </i><i>hradmin@principlehs.com</i><i>.</i></div></div></div><br>
Monday-Friday 8:00AM-5:00PM<br>
Position works within a corporate office</div>

Medical Billing and Collections Supervisor

Bureau Veritas

<div><div><p>Purpose of Position</p><p></p><ul><li><br>
Their primary goal is to assist with the provision of financial, administrative and clerical services that will ensure that client accounts and related information is accurate and up to date.</li><li>The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy.</li></ul><p></p><p><br>
Major Responsibilities</p><br>
<p></p><ul><li>
Responsible for the collection of a designated customer portfolio.</li></ul><ul><li>Responsible for problem-solving any customer issues with the customer while ascertaining the nature and reason behind the payment concerns or disputes.</li><li>Escalate problems or concerns to supervisor in order to secure approval for any non-routine concerns/solutions.</li><li>Works and assists all Team members whenever necessary or relevant to insure maximum cash flow, minimum risk and customer satisfaction.</li><li>Undertake any other reasonable duties as requested by the line manager on a permanent or temporary basis.</li><li>Ability to understand and meet monthly goals and targets as set by management.</li><li>Control the DSO of the area where he is in order to reduce it.</li><li>Visiting the customer and getting the balance confirmation to keep healthy AR balances.</li><li>Build a strong relation with the customer in-order to have a sustain payment flow.</li><li>Alert the customer for the overdue Invoices by using the dunning letters.</li><li>Account reconciliation &amp; balance confirmation.</li><li>Having a good experience in business correspondence.</li></ul><p></p><p><br>
Qualification and Experience</p><br>
<p></p><ul><li>
Bachelor&rsquo;s degree</li><li>
Minimum 03 + years proven experience.</li></ul><p>
Skills &amp; Qualities:.</p><ul><li>
Strong time management and organisational skills, with the ability to prioritise tasks and meet deadlines.</li><li>
Exceptional communication and negotiation skills to interact with internal teams and external stakeholders.</li></ul></div></div>

Credit & Collection Officer - Dammam

<div>
 <strong>
  Purpose of Position
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Their primary goal is to assist with the provision of financial, administrative and clerical services that will ensure that client accounts and related information is accurate and up to date.
  </li>
  <li>
   The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Major Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for the collection of a designated customer portfolio.
  </li>
  <li>
   Responsible for problem-solving any customer issues with the customer while ascertaining the nature and reason behind the payment concerns or disputes.
  </li>
  <li>
   Escalate problems or concerns to supervisor in order to secure approval for any non-routine concerns/solutions.
  </li>
  <li>
   Works and assists all Team members whenever necessary or relevant to insure maximum cash flow, minimum risk and customer satisfaction.
  </li>
  <li>
   Undertake any other reasonable duties as requested by the line manager on a permanent or temporary basis.
  </li>
  <li>
   Ability to understand and meet monthly goals and targets as set by management.
  </li>
  <li>
   Control the DSO of the area where he is in order to reduce it.
  </li>
  <li>
   Visiting the customer and getting the balance confirmation to keep healthy AR balances.
  </li>
  <li>
   Build a strong relation with the customer in-order to have a sustain payment flow.
  </li>
  <li>
   Alert the customer for the overdue Invoices by using the dunning letters.
  </li>
  <li>
   Account reconciliation &amp; balance confirmation.
  </li>
  <li>
   Having a good experience in business correspondence.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualification And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Minimum 03 + years proven experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Qualities:
 </strong>
 .
 <br/>
 <br/>
 <ul>
  <li>
   Strong time management and organisational skills, with the ability to prioritise tasks and meet deadlines.
  </li>
  <li>
   Exceptional communication and negotiation skills to interact with internal teams and external stakeholders.
  </li>
 </ul>
</div>


FedChoice Federal Credit Union

<div>Description:
<p>
We are looking for a motivated, member-focused, target-driven team member to join our Lending Services team as <b>VP of Lending</b>. Are you an experienced, strategic Lending professional? Are you knowledgeable of Federal and State Regulations and best practice lending policies and procedures? Do you have strong team management and leadership skills?</p>
Requirements:
<p><b>
What You'll Be Doing...</b></p><p>
FedChoice is looking for a VP of Lending to direct and supervise the Credit Union's lending operations, with a primary emphasis on consumer, real estate and participation/business lending, loan servicing, and collections. Ensure that departments within Lending Services and across the organization are working together to provide effective, efficient, and quality service to members and internal customers. You will be expected to facilitate the growth of the Credit Union through the development, execution, and management of lending and collections strategic initiatives aimed at fostering continuous improvement and innovation, all while ensuring strict compliance with regulatory requirements.</p><p><b>
Key Areas of Focus...</b></p><ul><li><b>
Lending Strategy and Leadership</b> - Develop and implement a comprehensive lending strategy aligned with the credit union&rsquo;s goals and member needs.</li><li><b>
Consumer and Real Estate Lending Oversight</b> - Provide strategic direction and ensure the management and optimization of the consumer and real estate lending functions, including loan origination, underwriting, and closing processes.</li><li><b>
Collections Management</b> - Provide strategic direction and ensure the management and optimization of the Member Business Loans/Participation loan portfolio.</li><li><b>
Loan Servicing</b> - Provide strategic direction and ensure the management and optimization of loan servicing.</li><li><b>
Risk Assessment and Mitigation</b> - Conduct thorough risk assessments related to lending activities, identifying potential risks, and implementing mitigation strategies.</li><li><b>
Policy Development and Compliance </b>- Responsible for the annual development and update of lending policies and procedures to ensure compliance with regulatory requirements and internal standards.</li><li><b>
Performance Monitoring and Reporting</b> - Establish key performance indicators (KPIs) for lending functions and regularly monitor and report on performance against targets.</li><li><b>
Member Engagement and Internal Communications</b> - Collaborate with marketing and other Operations areas to enhance member engagement through lending products and services.</li><li><b>
Team Development and Training - </b>Lead, mentor, and develop the lending team, fostering a culture of excellence and continuous learning.</li><li>
Any other duties as assigned.</li></ul><p><b>
You should have:</b></p><ul><li>
Minimum seven years managing consumer, indirect, and real estate lending, along with collections experience and at least three years in a senior leadership role</li><li>
BA/BS in Business, Finance or Accounting or equivalent experience preferred</li><li>
Proficient with Microsoft Office and MeridianLink Administration</li><li>
Credit Union or financial institution experience</li><li>
Must be registered through the National Mortgage Loan System (NMLS) and must maintain registration</li><li>
Exceptional written and verbal communication</li><li>
 Ability to generate innovative ideas, concepts, processes and execute them successfully</li><li>
Familiarity with loan promotions and marketing practices.</li></ul><p><b>
Preferred:</b></p><ul><li>
Business Accounts/Lending experience is a plus</li><li>
Symitar and MeridianLink knowledge and experience are a plus</li></ul><p><b>
When you join FedChoice</b></p><p>
You are not joining just another credit union; you are joining a progressive financial institution. At FedChoice Federal Credit Union, we offer an altogether better banking experience for federal employees and their families and an altogether better working experience for FedChoice employees.</p><p><b>
Our competitive benefits and perks include</b></p><ul><li>
Working in comfortable attire like jeans and sneakers</li><li>
A day off on your birthday</li><li>
Learning &amp; Development opportunities</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program</li><li>
Employee Loan Rates</li><li>
Medical, dental, vision, and life insurance</li><li>
401(k) match</li><li>
Flexible Spending Account or Health Savings Account</li></ul><p><b>
FedChoice is an equal-opportunity employer.</b></p></div>

VP of Lending

Eastern Metal Supply

<div><div><b>Position Summary</b></div><div></div><div><div><div><br>
The Senior Credit Representative is responsible for managing high volume accounts and acquisition accounts, focusing on collections and credit analysis. This role involves evaluating credit histories, preparing reports for credit analysts, and ensuring timely updates to A/R credit files. The representative collaborates with credit manager and supervisor to maintain account accuracy and credit queue releases.</div></div></div><div></div><div><b><br>
Essential Duties/Responsibilities</b></div><div></div><div><div><div><br>
The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee with this job title.</div><div></div><div><br>
<ul><li>
Maintaining effective control of all assigned accounts in accordance with guidelines established in the Credit Policy</li><li>
Closely monitor cash receivables, establish credit relationships with credit- worthy companies and collect balances within established credit terms</li><li>
Communicate with inside and outside sales representatives regarding credit decisions, delinquencies, deliveries, credit holds and other information needed</li><li>
Initiate calls to customers with accounts that are past due for payment</li><li>
Manage all ageing reports, and work to resolve open receivables with assigned credit representatives</li><li>
Work closely with credit representatives to address any account-related issues and provide guidance as needed.</li><li>
Answer incoming calls from customers to resolve billing and invoicing discrepancies</li><li>
Conduct regular account reviews with Credit Manager/Supervisor to ensure compliance and accuracy</li><li>
Manage and prioritize accounts within the credit queue to facilitate timely shipping releases</li><li>
Generate email correspondence and make sound credit decisions on problematic accounts</li><li>
Analyze credit histories and submit requests for credit line increases or updates, particularly for accounts not reviewed in over a year</li><li>
Prepare and present reports related to account status, collections, and credit history updates</li><li>
Any other requests by credit manager or supervisor</li></ul></div></div></div><div></div><div><b><br>
Qualifications</b></div><div></div><div><div><div><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
<ul><li>
Previous experience in credit management or collections, preferably in a senior role.</li><li>
Strong analytical skills, attention to detail, and excellent communication abilities.</li><li>
Experience with credit evaluations processes, aging analysis, and credit release queues</li></ul></div></div></div><div></div><div><b><br>
Education</b></div><div><div><div><ul><li>
Bachelor&rsquo;s degree in Business or related field preferred</li></ul></div><div><ul><li>
Experience with credit and collection management will be considered</li></ul></div></div></div><div></div><div><b><br>
Experience/Skills/Abilities Required</b></div><div></div><div><div><div><br>
<ul><li>
Experience in evaluating credit worthiness and understanding risk factors associated with extending credit.</li><li>
Background in developing and implementing effective collections strategies to minimize bad debt.</li><li>
Experience in reconciling accounts and resolving discrepancies efficiently.</li></ul></div><div><ul><li>
Familiarity with managing customer relationships and providing exceptional service, even in challenging situations.</li><li>
Proficiency in identifying issues and developing effective solutions to resolve account disputes or delays.</li><li>
Excellent organizational skills to manage multiple accounts, tasks and deadlines efficiently.</li><li>
Keen eye for detail to ensure accuracy in credit assessments and A/R accounts.</li><li>
Strong verbal and written communication skills for clear interaction with customers and team members.</li><li>
ability to adapt to changing regulations and credit and collection policies as evolving business needs</li><li>
Capability to mentor and lead other credit representatives, fostering a collaborative work environment.</li><li>
Proficiency with Microsoft Office and financial analysis tools</li></ul></div></div></div><div></div><div><b><br>
Work Environment/Physical Demands</b></div><div></div><div><div><div><br>
Typical office environment &ndash; moderate noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds.</div></div></div></div><div></div>

Senior Credit Representative

Search 10000+ Credit and loan collections supervisor jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 credit and loan collections supervisor jobs Near Me

Assistant Team Leader - Credit Cards and Personal Loan

CREDIT REPRESENTATIVE (remote) Lvl 1

Medical Billing and Collections Supervisor

Credit & Collection Officer - Dammam

Credit & Collection Officer - Dammam

VP of Lending

Senior Credit Representative