credit collections manager

Bridgestone

<br>About the Role<br>Job Purpose<br>We are looking for a highly self-motivated and detail-oriented Credit &amp; Collections Team Leader to join our Credit team reporting hierarchically to the Local Finance Director and functionally to Head of Credit EMEA. The Credit Manager is responsible to support the financial goals of Bridgestone MEA and its sales efforts, while maintaining healthy account receivables within the risk requirements of the organization.<br>The Credit &amp; Collections Team Leader works closely with team members and management to monitor and ensure compliance with credit management laws and policies. This person must be able to initiate, maintain and grow solid relationships with supply chain, sales, and finance teams to assess existing processes and procedures for improvement opportunities related to account management based on company s cash flow requirements and risk appetite.<br>The Credit &amp; Collections Team Leader must track current market conditions, change based on the general economic situation and the financial requirements of the company in order to provide the business with holistic risk exposure of granting credit.<br>Responsibilities:<br>Manages the activities of credit approval and collections, applies policies and maintains supporting processes and procedures<br>Lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization s policies and standards as well as relevant regulations and laws<br>Monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts<br>Negotiates collateral and security arrangements where needed<br>Supports collection procedures and fields collection escalations by visiting key clients<br>Identifies target accounting to focus on improving payment habits while increasing sales through security transactions<br>Manage and prepare dashboards to monitor key performance indicators<br>Supervise approval of credit applications<br>Secure all necessary procedures required to execute successfully LCs and SBLCs<br>Prepare monthly accounts and customer aging reports for the finance department<br>Respond to inquiries from customers, and research/resolve outstanding credit issues<br>Assist in developing new credit policies and procedures<br>Maintain credit invoice and supporting documentation files<br>Review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required<br>Perform analytical review and reporting within accounts receivable<br>Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization s overall customer relations strategy<br>Qualifications &amp; Experience Required<br>Education, Master, other certification:<br>• Bachelor's Degree in Accounting, Finance, Business or related field<br>Experience (years):<br>• Minimum of 5 years of prior supervisory or management experience<br>• 7 years of progressive credit experience in a sales or similar environment<br>Technical Skills:<br>• Experience in trade finance and extensive knowledge of financial instruments such as LC, SBLC,<br>• BG, CI<br>• SAP experience<br>• Strong Excel and PowerPoint skills<br>• Advanced Financial Statement analysis<br>• Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel experience with credit rating tools<br>Languages Skills:<br>• English<br>Soft/Behavioral Skills:<br>• The ideal candidate has excellent verbal and written communications skills, is also dependable and accountable<br>• Ability to communicate with all levels within the organization, customers, and vendors<br>• Ability to maintain accuracy in a very detailed work environment, highly detail oriented<br>What we offer<br>At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality , for that, we offer you more than just a competitive payment; we will provide you:<br>• A supportive and engaging onboarding experience to ensure a smooth transition into our team.<br>• The opportunity to develop and grow, through training and regular mentorship.<br>• Corporate Social Responsibility activities.<br>• A truly global, dynamic and challenging work environment.<br>• Agility and work/life effectiveness and your long-term well-being.<br>• A diverse and inclusive team.<br>

Credit & Collections Team Leader

Anheuser-Busch Employees' Credit Union (ABECU)

<div><div><b>Job Title:</b> Director, Collections and Recovery</div>
<div><b>Reports To</b>: Chief Lending Officer</div>
<div><b>Positions Supervised</b>:</div>
<div><b>FLSA Status:</b> Exempt</div>
<div></div><div><b>Job Summary</b></div>
<div>The Director of Collections and Recovery provides strategic leadership and operational oversight for all credit union collection and recovery activities across all loan types, including auto (new, used, RV, and motorcycle), unsecured, credit card, mortgage, and home equity portfolios. This role ensures the protection of the credit union&rsquo;s assets through effective delinquency management, loss mitigation, and recovery processes. The Director develops policies, procedures, and performance standards to ensure compliance with all applicable federal and state regulations, while cultivating a culture of integrity, diversity, excellence, and ownership within the department. ** This is a Hybrid/St. Louis position**</div>
<div></div><div><b>Job Responsibilities
</b></div><div><i>The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description.</i></div>
<div></div><div><i>Strategic Leadership &amp; Management</i></div>
<ul><li>Lead, coach, and develop a high-performing team including the Collections Manager, Bankruptcy Specialist, Recovery Specialist, Loss Mitigation Specialist, and Collections Systems Analyst</li>
<li>Set departmental goals, performance metrics, and strategies aligned with the credit union&rsquo;s mission and risk appetite</li>
<li>Oversee all pre- and post-charge-off activities, ensuring consistent and member-focused collection practices</li>
<li>Collaborate with other departments (Lending, Risk, Accounting, Member Experience) to ensure accurate reporting, effective communication, and coordinated member outreach efforts</li>
<li>Serve as the primary liaison for third-party vendors, collection agencies, and attorneys handling recovery or repossession efforts</li>
</ul>
<div></div><div><i>Collections &amp; Recovery Operations</i></div>
<ul><li>Direct all aspects of loan collections and recovery across all consumer and real estate loan types</li>
<li>Ensure accurate, timely, and fair handling of delinquent accounts, bankruptcies, repossessions, and charged-off loans</li>
<li>Monitor delinquency, charge-off, and recovery performance, recommending strategies to minimize losses and improve efficiency</li>
<li>Oversee the repossession and remarketing process for collateral, ensuring compliance with federal, state, and credit union policy</li>
<li>Manage the recovery of charged-off accounts, including external agency placements and settlements</li>
</ul><div><i>Loss Mitigation</i></div>
<ul><li>Guide the Loss Mitigation Specialist in assisting members experiencing financial hardship, including extensions, deferments, and other relief programs for consumer loans</li>
<li>Ensure member outreach aligns with credit union values, balancing compassion and accountability</li>
</ul>
<div></div><div><i>Compliance &amp; Risk Management</i></div>
<ul><li>Maintain compliance with all relevant regulations, including FDCPA, FCRA, GLBA, UDAAP, ECOA, BSA, SCRA, and NCUA guidance</li>
<li>Ensure all collection and recovery processes adhere to internal policies and applicable legal standards</li>
<li>Oversee recordkeeping, system controls, and audit responses for all collection-related activities</li>
<li>Partner with the Compliance and Legal departments to assess and mitigate risk exposures</li>
<li>Ensure proper handling and documentation of bankruptcies, repossessions, and legal proceedings</li>
</ul>
<div></div><div><i>Data, Systems, and Reporting</i></div>
<ul><li>Oversee the Collections Systems Analyst in optimizing and maintaining collection technology platforms, workflows, and reporting dashboards</li>
<li>Utilize data analytics to track trends, forecast losses, and drive process improvements</li>
<li>Provide regular performance reports to executive leadership, identifying risks, opportunities, and key portfolio indicators</li>
</ul>
<div></div><div><b>Required Qualifications
</b></div><div><i>An equivalent combination of education, training, and experience will be considered.
</i></div><ul><li>High school diploma or equivalent</li>
<li>7+ years of experience in collections, loss mitigation, or recovery management within a financial institution</li>
<li>3+ years in a leadership role</li>
</ul>
<div></div><div><b>Preferred Qualifications
</b></div>
<div></div><ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, or a related field required</li>
<li>10+ years of experience in collections, loss mitigation, or recovery management within a financial institution</li>
<li>5+ years in a leadership role</li>
</ul>
<div></div><div><b>Knowledge, Skills, and Abilities (KSAs)</b></div>
<div><i>A representation of the knowledge, skills, and abilities necessary to perform this job competently.
</i></div><ul><li>Proven success managing diverse teams and multi-portfolio collections (consumer, mortgage, credit card, and real estate)</li>
<li>Deep knowledge of collection laws, consumer lending regulations, and recovery processes</li>
<li>Strong leadership, coaching, and communication skills</li>
<li>Analytical and data-driven mindset with proficiency in collection and core system reporting tools</li>
<li>Demonstrated ability to develop and implement strategic plans and process improvements</li>
<li>High ethical standards and commitment to maintaining confidentiality and fairness in all decisions</li>
</ul>
<div></div><div><b>Work Environment
</b></div><div><i>Environmental or atmospheric conditions commonly associated with the performance of this job&rsquo;s functions.</i></div>
<div></div><ul><li>Hybrid work environment (combination of remote &amp; onsite); requires regular use of online tools, systems, and collaboration platforms</li>
<li>General office setting when working onsite</li>
</ul>
<div></div><div><b>Physical Abilities
</b></div><div><i>The physical demands described below are representative of those that must be met by an employee to successfully perform this job&rsquo;s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</i></div>
<div></div><ul><li>Ability to work at a computer in a stationary position for up to 8 hours per day</li>
<li>Ability to occasionally carry light materials (e.g., laptop, presentation materials)</li>
</ul>
<div></div><div>Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.</div></div>

Director, Collections and Recovery

TÜV SÜD

<p></p><div><div><div><div><div><div>Credit collection manager
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Your Tasks
</b></p><ul><li>Oversee daily operations of the collections department, including hiring, training, and managing collectors.
</li><li>Evaluate creditworthiness of debtors and set appropriate credit limits.
</li><li>Monitor aging reports, especially bad and non-performing loans (NPLs), and proactively recommend strategies to prevent further deterioration of accounts.
</li><li>Develop and implement effective collection policies, procedures, and strategies to reduce bad debt.
</li><li>Contact delinquent customers; negotiate payment arrangements and amend repayment terms as necessary.
</li><li>Escalate complex cases, recommend legal action, and liaise with relevant legal bodies for settlements and litigation.
</li><li>Maintain thorough records of all collection actions, communications, and settlement agreements (skip tracing, repossession, charge-offs).
</li><li>Ensure compliance with state and federal collection laws (e.g., Fair Debt Collection Practices Act).
</li><li>Provide regular reports and performance metrics on bad debt and recovery efforts to senior management.
</li><li>Train, mentor, and motivate the collections team to meet collection targets and improve processes.
</li>Build relationships with external collection agencies and internal teams (sales. finance) to resolve disputes and<br>
<li>
</li></ul><p></p><p><b>Your Qualifications and Skills
</b></p><ul><li>Bachelor's / Master's degree in Accounting or equivalent field.
</li><li>8+ years of total accounting experience with 5 years in managerial position.
</li><li>Good interpersonal skills
</li><li>Strong Credit Control knowledge
</li><li>Good Analytical abilities
</li>Strong knowledge of Credit Terms with investigative and analytical skills<br>
<li>
</li></ul><p></p><p><b>What We Offer
</b></p><p>Competitive compensation package.
</p><p>Paid vacation and leave benefits.
</p><p><b>Additional Information
</b></p><ul><li>Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
</li></ul></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Others
</div></div></div></div><div><div><div><div>Country/Region: Saudi Arabia
</div></div></div></div><div><div><div><div>Job Location: Al Khobar
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD Saudi Arabia LLC
</div></div></div></div><div><div><div><div>Org Unit Code: AM
</div></div></div></div><div><div><div><div>Requisition ID: 2078
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Credit collection manager

<p></p><div><div><div><div><div><div>Credit collection manager - Al Khobar
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Your Tasks
</b></p><ul><li>Oversee daily operations of the collections department, including hiring, training, and managing collectors.
</li><li>Evaluate creditworthiness of debtors and set appropriate credit limits.
</li><li>Monitor aging reports, especially bad and non-performing loans (NPLs), and proactively recommend strategies to prevent further deterioration of accounts.
</li><li>Develop and implement effective collection policies, procedures, and strategies to reduce bad debt.
</li><li>Contact delinquent customers; negotiate payment arrangements and amend repayment terms as necessary.
</li><li>Escalate complex cases, recommend legal action, and liaise with relevant legal bodies for settlements and litigation.
</li><li>Maintain thorough records of all collection actions, communications, and settlement agreements (skip tracing, repossession, charge-offs).
</li><li>Ensure compliance with state and federal collection laws (e.g., Fair Debt Collection Practices Act).
</li><li>Provide regular reports and performance metrics on bad debt and recovery efforts to senior management.
</li><li>Train, mentor, and motivate the collections team to meet collection targets and improve processes.
</li>Build relationships with external collection agencies and internal teams (sales. finance) to resolve disputes and<br>
<li>
</li></ul><p></p><p><b>Your Qualifications and Skills
</b></p><ul><li>Bachelor's / Master's degree in Accounting or equivalent field.
</li><li>8+ years of total accounting experience with 5 years in managerial position.
</li><li>Good interpersonal skills
</li><li>Strong Credit Control knowledge
</li><li>Good Analytical abilities
</li>Strong knowledge of Credit Terms with investigative and analytical skills<br>
<li>
</li></ul><p></p><p><b>What We Offer
</b></p><p>Competitive compensation package.
</p><p>Paid vacation and leave benefits.
</p><p><b>Additional Information
</b></p><ul><li>Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
</li></ul></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Others
</div></div></div></div><div><div><div><div>Country/Region: Saudi Arabia
</div></div></div></div><div><div><div><div>Job Location: Al Khobar
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD Saudi Arabia LLC
</div></div></div></div><div><div><div><div>Org Unit Code: AM
</div></div></div></div><div><div><div><div>Requisition ID: 2078
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Credit collection manager - Al Khobar

Weekday

<div><div><b>This role is for one of our clients</b></div><div></div><div><br>
Company Name: BiteSpeed</div><div>
Industry: Technology, Information and Media</div><div>
Seniority level: Associate level</div><div></div><div><br>
Min Experience: 1 years</div><div>
Location: Bengaluru</div><div>
JobType: full-time</div>
<div>As the company accelerates its growth from <b>$1M to $10M in ARR</b>, we&rsquo;re looking for a detail-driven <b>Accounts Receivables &amp; Collections Executive</b> to help build a solid financial foundation. You will be responsible for managing the end-to-end receivables process &mdash; from invoicing to collections and reconciliation &mdash; while ensuring financial accuracy and operational efficiency. This role offers the opportunity to shape systems, processes, and best practices in a fast-scaling SaaS environment.</div><div></div><div><b><br>
Key Responsibilities</b></div><div><b>
Accounts Receivable Management</b></div><div>
Generate, verify, and issue invoices for all subscriptions, renewals, and services.</div><div>
Monitor outstanding balances and proactively follow up with customers to ensure timely payments.</div><div>
Maintain accurate and up-to-date records of invoices, receipts, and adjustments in the accounting system.</div><div><b>
Collections &amp; Reconciliation</b></div><div>
Coordinate with clients to resolve billing discrepancies, payment delays, or credit note requests.</div><div>
Perform regular reconciliation of accounts receivable ledgers to ensure all payments are accurately recorded.</div><div>
Prepare weekly and monthly AR and collections reports, highlighting overdue accounts and potential risks.</div><div><b>
Process Optimization &amp; Reporting</b></div><div>
Collaborate with finance and sales teams to streamline billing, payment collection, and cash application processes.</div><div>
Support the creation and implementation of scalable financial controls and policies as the company grows.</div><div>
Assist in cash flow forecasting and ensure smooth alignment between collections and business operations.</div><div></div><div><b><br>
What Makes You a Great Fit</b></div><div>
1&ndash;3 years of experience in <b>Accounts Receivables, Collections, or SaaS Accounting</b>.</div><div>
Strong grasp of AR processes, reconciliation, and financial reporting.</div><div>
Proficiency with accounting tools such as <b>Tally, Zoho Books, QuickBooks, or similar platforms</b>.</div><div>
Excellent communication and negotiation skills to manage client relationships professionally.</div><div>
Highly organized, self-motivated, and comfortable working in a fast-paced, early-stage setup.</div><div>
A proactive mindset with strong attention to detail and problem-solving abilities.</div><div></div><div><b><br>
Skills &amp; Tools</b></div><div>
Accounts Receivable \u007C Collections \u007C Invoicing \u007C Reconciliation \u007C SaaS Accounting \u007C Billing Operations \u007C Financial Reporting \u007C Client Communication \u007C Cash Flow Tracking</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Accounts Receivables & Collections Executive

Advanced Technology Company

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  Position:
  <strong>
   Accounts Receivable Manage
  </strong>
  , Lead the collection and receivables processes, ensuring accuracy, compliance, and timely resolution.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead the collection and receivables processes, ensuring accuracy, compliance, and timely resolution.
  </li>
  <li>
   Lead the team in client follow-ups, dispute resolution, and escalations, minimizing overdue balances and improving DSO.
  </li>
  <li>
   Review and approve reconciliations, collection reports, aging schedules, and receivable reports, ensuring accuracy and completeness.
  </li>
  <li>
   Develop and implement collection strategies, cancellation of unnecessary charges, and controls for deductions and guarantees.
  </li>
  <li>
   Follow up of deductions and penalties with customers in coordination with business teams to ensure that the full invoice value is collected.
  </li>
  <li>
   Analyze receivables and claim trends to identify risks, savings opportunities, and process improvements, including automation.
  </li>
  <li>
   Prepare and present regular reports on collection performance, risks, and KPIs to senior management.
  </li>
  <li>
   Ensure compliance with regulatory standards, IFRS requirements, and internal controls.
  </li>
  <li>
   Coordinate with sales, procurement, finance, and legal to resolve account-level issues and streamline processes.
  </li>
  <li>
   Lead, mentor, and develop the team, providing training, guidance, and accountability to foster a high-performance culture.
  </li>
  <li>
   Support month-end and year-end closing activities and maintain documentation for audits.
  </li>
  <li>
   Adapt to evolving priorities and perform additional duties as required to support departmental and organizational objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in accounting, Finance, or related field; CPA/CMA preferred.
  </li>
  <li>
   10+ years of experience in collections and receivables management, with proven leadership in team management.
  </li>
  <li>
   Strong knowledge of IFRS, provisioning, and credit/collection practices.
  </li>
  <li>
   Excellent negotiation, problem-solving, and communication skills.
  </li>
  <li>
   Proficiency in ERP systems (SAP/Oracle) and advanced Excel.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong knowledge of IFRS, provisioning, and credit/collection practices.
  </li>
  <li>
   Excellent negotiation, problem-solving, and communication skills.
  </li>
  <li>
   Proficiency in ERP systems (SAP/Oracle) and advanced Excel.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Skills
  </strong>
 </p>
 <ul>
  <li>
   CPA/CMA preferred.
  </li>
 </ul>
</div>


Collections & Receivable Manager

Medtronic

<div><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
</p><p></p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1>Medtronic is expanding their footprint for Diabetes Care with a center in Pune and as the Credit Collection Executive for Patient Financial Services, India, this role is responsible for all aspects of billing, credit and collection activities, including customer service with an objective of maximizing cash flow and keeping DSO to a minimum within Patient Financial Services.
<br>
<br>
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it.
<br>
<br>
Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
<p></p><p><b>Responsibilities may include the following and other duties may be assigned:
</b></p><p>As a Credit Collections Executive for Patient Financial Services, the role involves performing a variety of tasks using standard healthcare guidelines. Main objective is followed up collection activities including rebilling, appeals and recovery activities for denied or short paid claim
</p><ul><li><p>Executes on established departmental objectives and assignments which affect the immediate operation, but that also have full revenue cycle and company-wide fiscal impact.
</p></li><li><p>Initiates follow-up activities with third-party payors regarding open claim balances; makes written and verbal inquiries to payors.
</p></li><li><p>Analyzes and problem solve account issues to full resolution.
</p></li><li><p>Manages internal and external customer/business inquiries regarding account status and account history.
</p></li><li><p>Research issues off-line as needed with payor/patient; conducts follow-up calls with payors and customers, initiating conference calls between insurance carrier and patients to resolve customer concerns.
</p></li><li><p>Research and initiates refund requests due to overpayments by payor and/or patient.
</p></li><li><p>Determines when claims/accounts are deemed uncollectable; recommends and initiates bad debt write-offs procedures.
</p></li><li><p>Enters data into computer systems using defined computer resources and programs.
</p></li><li><p>Compiles data and prepares a variety of reports.
</p></li><li><p>May reconcile records with PFS team members and leaders; communicates with external vendors and customers (including representatives of health plans/payors.)
</p></li><li><p>Recommends actions to resolve discrepancies; investigates questionable data.
</p></li></ul><p></p><p><b>Required Knowledge and Experience:
</b></p><ul><li><p>Bachelor&rsquo;s degree in business or accounting major is preferred.
</p></li><li><p>1 to 2 years of Insurance Collections experience in a US healthcare environment.
</p></li><li><p>Demonstrated ability to prioritize work, managing daily and multiple tasks to completion within the time allotted.
</p></li><li><p>Experience in a payor or medical provider community that deals with all aspects of the revenue cycle.
</p></li><li><p>Experience with reviewing and analyzing insurance payments, and/or payer adjudication claims against contract terms and patient coverage and benefits.
</p></li><li><p>Experience with medical billing and collections terminology &ndash; CPT, HCPCS and ICD-10 coding.
</p></li><li><p>Previous experience in receiving and making outbound calls to patients to explain insurance benefits related to health insurance, and/or discussing patient financial responsibilities.
</p></li></ul><p></p><p><b>Physical Job Requirements
</b><br>
<br>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
</p><p></p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation
</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>
<br>
</p>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
<p></p><h1 class="jobSectionHeader"><b>About Medtronic
</b></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
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Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
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We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p></div><p></p>

Credit Collections Executive

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