credit collections manager

Bridgestone

<br>About the Role<br>Job Purpose<br>We are looking for a highly self-motivated and detail-oriented Credit &amp; Collections Team Leader to join our Credit team reporting hierarchically to the Local Finance Director and functionally to Head of Credit EMEA. The Credit Manager is responsible to support the financial goals of Bridgestone MEA and its sales efforts, while maintaining healthy account receivables within the risk requirements of the organization.<br>The Credit &amp; Collections Team Leader works closely with team members and management to monitor and ensure compliance with credit management laws and policies. This person must be able to initiate, maintain and grow solid relationships with supply chain, sales, and finance teams to assess existing processes and procedures for improvement opportunities related to account management based on company s cash flow requirements and risk appetite.<br>The Credit &amp; Collections Team Leader must track current market conditions, change based on the general economic situation and the financial requirements of the company in order to provide the business with holistic risk exposure of granting credit.<br>Responsibilities:<br>Manages the activities of credit approval and collections, applies policies and maintains supporting processes and procedures<br>Lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization s policies and standards as well as relevant regulations and laws<br>Monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts<br>Negotiates collateral and security arrangements where needed<br>Supports collection procedures and fields collection escalations by visiting key clients<br>Identifies target accounting to focus on improving payment habits while increasing sales through security transactions<br>Manage and prepare dashboards to monitor key performance indicators<br>Supervise approval of credit applications<br>Secure all necessary procedures required to execute successfully LCs and SBLCs<br>Prepare monthly accounts and customer aging reports for the finance department<br>Respond to inquiries from customers, and research/resolve outstanding credit issues<br>Assist in developing new credit policies and procedures<br>Maintain credit invoice and supporting documentation files<br>Review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required<br>Perform analytical review and reporting within accounts receivable<br>Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization s overall customer relations strategy<br>Qualifications &amp; Experience Required<br>Education, Master, other certification:<br>• Bachelor's Degree in Accounting, Finance, Business or related field<br>Experience (years):<br>• Minimum of 5 years of prior supervisory or management experience<br>• 7 years of progressive credit experience in a sales or similar environment<br>Technical Skills:<br>• Experience in trade finance and extensive knowledge of financial instruments such as LC, SBLC,<br>• BG, CI<br>• SAP experience<br>• Strong Excel and PowerPoint skills<br>• Advanced Financial Statement analysis<br>• Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel experience with credit rating tools<br>Languages Skills:<br>• English &amp; Arabic<br>Soft/Behavioral Skills:<br>• The ideal candidate has excellent verbal and written communications skills, is also dependable and accountable<br>• Ability to communicate with all levels within the organization, customers, and vendors<br>• Ability to maintain accuracy in a very detailed work environment, highly detail oriented<br>What we offer<br>At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality , for that, we offer you more than just a competitive payment; we will provide you:<br>• A supportive and engaging onboarding experience to ensure a smooth transition into our team.<br>• The opportunity to develop and grow, through training and regular mentorship.<br>• Corporate Social Responsibility activities.<br>• A truly global, dynamic and challenging work environment.<br>• Agility and work/life effectiveness and your long-term well-being.<br>• A diverse and inclusive team.<br>

Credit & Collections Team Leader-AME

Astra Tech

<div>
 <p>
  <strong>
   <u>
    Role Summary
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a
  <strong>
   Business Analyst &ndash; Collections
  </strong>
  to drive data-led insights and strategies across our lending and collections functions. The role will focus on analyzing portfolio performance, identifying trends and risks, and developing actionable recommendations to improve recovery, reduce credit risk, and enhance operational efficiency. You will collaborate with cross-functional teams to translate data into strategy and support the design and optimization of collection processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Analyze data across the credit lifecycle to identify trends, risks, and opportunities in collections performance.
  </li>
  <li>
   Develop and maintain dashboards, reports, and KPIs to monitor portfolio health and recovery effectiveness.
  </li>
  <li>
   Partner with stakeholders in Credit, Collections, Risk, and Operations to define business requirements and translate them into actionable insights.
  </li>
  <li>
   Support the design and implementation of collection strategies and delinquency management frameworks.
  </li>
  <li>
   Conduct root cause analyses of portfolio performance issues and recommend corrective measures.
  </li>
  <li>
   Leverage BI and analytics tools (SQL, Power BI, Tableau, etc.) to generate insights and automate reporting.
  </li>
  <li>
   Ensure adherence to internal policies, regulatory guidelines, and industry best practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Proven experience as a
   <strong>
    Business Analyst
   </strong>
   within lending, credit, or collections functions.
  </li>
  <li>
   Strong understanding of the
   <strong>
    credit lifecycle
   </strong>
   , loan products, and collection processes.
  </li>
  <li>
   Hands-on expertise with
   <strong>
    BI and data analytics tools
   </strong>
   such as SQL, Power BI, and Tableau.
  </li>
  <li>
   Excellent analytical, problem-solving, and communication skills.
  </li>
  <li>
   Strong stakeholder management and collaboration abilities.
  </li>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Business, Finance, Economics, or a related field
   </strong>
   .
  </li>
  <li>
   Experience in
   <strong>
    fintech, banking, or NBFC
   </strong>
   environments preferred.
  </li>
  <li>
   Familiarity with
   <strong>
    credit bureau data
   </strong>
   and regulatory frameworks is an advantage
  </li>
 </ul>
 <p>
 </p>
</div>


Business Analyst – Collections

KAUST (King Abdullah University of Science and Technology)

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Accounts Receivable Collections Manager is responsible for coordinating and overseeing the collections activities to ensure the timely and effective recovery of receivables. This role involves providing guidance to the collections team, monitoring performance, managing escalations, and ensuring the adoption of best practices in credit and collections processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role plays a critical part in improving cash flow, reducing overdue accounts in compliance with university policies and procedures. The role also drives continuous process improvement initiatives to enhance efficiency, automation, and customer experience in collections.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Major Accountabilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee the collections operations, ensuring effective execution of agreed strategies, escalation workflows, and dispute resolution protocols and timely resolutions of receivables.
  </li>
  <li>
   Lead process enhancement initiatives to streamline collections activities, identifying automation opportunities and system improvements to strengthen efficiency.
  </li>
  <li>
   Develop and maintain reporting frameworks, including dashboards, aging analysis, and KPIs, to monitor receivables performance and highlight risks or trends to Finance leadership.
  </li>
  <li>
   Act as the primary point of contact and coordinate the structured resolution of complex or highvalue customer disputes with legal, billing, and proponent teams to mitigate risks and support timely collection outcomes.
  </li>
  <li>
   Oversee the application of receipts, account reconciliations, and clearance of customer advances or unapplied payments, ensuring alignment and coordination with the Treasury team.
  </li>
  <li>
   Lead the design and continuous improvement of credit control frameworks, escalation workflows, and dispute resolution protocols to strengthen governance and effectiveness.
  </li>
  <li>
   Build and foster effective relationships with internal and external stakeholders, including customers and government entities, to facilitate issue resolution, strengthen cooperation, and promote sustainable partnerships.
  </li>
  <li>
   Ensure all collection activities comply with KAUST policies, Delegation of Authority, and regulatory requirements, and prepare accurate documentation for internal and external audits.
  </li>
  <li>
   Mentor, guide, and develop Collection Analysts, promoting knowledge sharing, capability building, and professional growth across the team.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Competencies
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Excellent leadership and team management skills.
  </li>
  <li>
   Strong verbal and written communication abilities.
  </li>
  <li>
   Proficient in ERP systems (preferably SAP), Excel, and reporting tools.
  </li>
  <li>
   Sound decision-making and problem-solving skills.
  </li>
  <li>
   High attention to detail and commitment to accuracy.
  </li>
  <li>
   Ability to manage workload under pressure and prioritize tasks effectively.
  </li>
  <li>
   Customer orientated with a strong sense of accountability and ownership.
  </li>
  <li>
   Continuous improvement and ability to drive change.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Accounting or Finance.
  </li>
  <li>
   Professional certification (e.g., SOCPA, ACCA, CMA) is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   A minimum of 8 years of experience in an Accounts Receivable or Finance role, including at least 3 years in a supervisory or team lead capacity.
  </li>
  <li>
   Demonstrated experience in managing collections in a large, complex organization.
  </li>
  <li>
   Strong working knowledge of ERP systems and reporting tools.
  </li>
  <li>
   Experience in the education, research, or government sectors is desirable.
  </li>
 </ul>
 <p>
 </p>
</div>


Accounts Receivable Collections Manager

Bridgestone EMEA

<p>Manages the activities of credit approval and collections, applies policies and maintains supporting processes and procedures</p>
<p>Lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization s policies and standards as well as relevant regulations and laws</p>
<p>Monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts</p>
<p>Negotiates collateral and security arrangements where needed</p>
<p>Supports collection procedures and fields collection escalations by visiting key clients</p>
<p>Identifies target accounting to focus on improving payment habits while increasing sales through security transactions</p>
<p>Manage and prepare dashboards to monitor key performance indicators</p>
<p>Supervise approval of credit applications</p>
<p>Secure all necessary procedures required to execute successfully LCs and SBLCs</p>
<p>Prepare monthly accounts and customer aging reports for the finance department</p>
<p>Respond to inquiries from customers, and research/resolve outstanding credit issues</p>
<p>Assist in developing new credit policies and procedures</p>
<p>Maintain credit invoice and supporting documentation files</p>
<p>Review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required</p>
<p>Perform analytical review and reporting within accounts receivable</p>
<p>Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization s overall customer relations strategy</p>

Soar Software Development Company

<b>About us:</b> Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.
<br><br>
<b>Role Summary:</b><br>
We are seeking an experienced and results-driven head of collections to lead our debt recovery and collection’s function. The ideal candidate will play a critical role in minimizing financial risk, improving cash flow, and ensuring compliance with regulatory standards in the Kingdom of Saudi Arabia. Working in a dynamic fintech startup environment, the head of collections will develop and implement strategies, manage a team, and collaborate closely with internal departments to optimize recovery performance while maintaining a customer-centric approach.
<br><br>
<b>Key responsibilities:</b><br>
1. Develop and execute collection strategies for early, mid, and late-stage delinquent mortgage accounts.
<br><br>
2. Monitor and manage daily operations of the collections team, including setting targets, coaching, and performance reviews.
<br><br>
3. Analyze collection performance data and provide actionable insights to senior leadership and credit function.
<br><br>
4. Ensure compliance with SAMA regulations and local financial laws regarding debt recovery and customer communication.
<br><br>
5. Work closely with the credit, legal, product, and customer service teams to improve risk assessment and collection outcomes.
<br><br>
6. Implement and leverage digital tools, automation, and AI-driven solutions to enhance efficiency and recovery rates.
<br><br>
7. Handle negotiations, settlements, and repayment plans with delinquent borrowers.
<br><br>
8. Create and maintain documentation and reporting systems to track collections KPIs and operational metrics.
<br><br>
<b>Qualifications & Skills:</b><br>
1. Bachelor's degree in Finance, Business Administration, Law, or a related field.
<br><br>
2. Minimum 5–7 years of experience in collections, preferably within mortgages, banking, or fintech sectors.
<br><br>
3. Proven leadership and team management experience.
<br><br>
4. Deep understanding of the Saudi regulatory environment, especially SAMA guidelines related to collections.
<br><br>
5. Strong analytical and reporting skills, with proficiency in Excel and data visualization tools.
<br><br>
6. Excellent communication and negotiation abilities in both Arabic and English.
<br><br>
7. Ability to work in a high-growth, fast-paced startup environment.
<br><br>
<b>Desirable skills: (Optional 1-2 requirements):</b><br>
1. Experience with mortgage portfolios or real estate-backed financial products.
<br><br>
2. Knowledge of machine learning applications or AI in credit risk and collections.
<br><br>
3. Understanding of customer lifecycle management in a digital lending ecosystem.

Head of Collections

TÜV SÜD

<p></p><div><div><div><div><div><div>Credit collection manager - Al Khobar
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Your Tasks
</b></p><ul><li>Oversee daily operations of the collections department, including hiring, training, and managing collectors.
</li><li>Evaluate creditworthiness of debtors and set appropriate credit limits.
</li><li>Monitor aging reports, especially bad and non-performing loans (NPLs), and proactively recommend strategies to prevent further deterioration of accounts.
</li><li>Develop and implement effective collection policies, procedures, and strategies to reduce bad debt.
</li><li>Contact delinquent customers; negotiate payment arrangements and amend repayment terms as necessary.
</li><li>Escalate complex cases, recommend legal action, and liaise with relevant legal bodies for settlements and litigation.
</li><li>Maintain thorough records of all collection actions, communications, and settlement agreements (skip tracing, repossession, charge-offs).
</li><li>Ensure compliance with state and federal collection laws (e.g., Fair Debt Collection Practices Act).
</li><li>Provide regular reports and performance metrics on bad debt and recovery efforts to senior management.
</li><li>Train, mentor, and motivate the collections team to meet collection targets and improve processes.
</li>Build relationships with external collection agencies and internal teams (sales. finance) to resolve disputes and<br>
<li>
</li></ul><p></p><p><b>Your Qualifications and Skills
</b></p><ul><li>Bachelor's / Master's degree in Accounting or equivalent field.
</li><li>8+ years of total accounting experience with 5 years in managerial position.
</li><li>Good interpersonal skills
</li><li>Strong Credit Control knowledge
</li><li>Good Analytical abilities
</li><li>Strong knowledge of Credit Terms with investigative and analytical skills
</li>Arabic language is preferable .<br>
<li>
</li></ul><p></p><p><b>What We Offer
</b></p><p>Competitive compensation package.
</p><p>Paid vacation and leave benefits.
</p><p><b>Additional Information
</b></p><ul><li>Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
</li></ul></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Others
</div></div></div></div><div><div><div><div>Country/Region: Saudi Arabia
</div></div></div></div><div><div><div><div>Job Location: Al Khobar
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD Saudi Arabia LLC
</div></div></div></div><div><div><div><div>Org Unit Code: AM
</div></div></div></div><div><div><div><div>Requisition ID: 2078
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Credit collection manager - Al Khobar

Solomon People Soluitons

<p>Training the following modules:</p><p>MODULE 1: CREDIT MANAGEMENT ESSENTIALS</p><p>MODULE 2: ASSESSING CREDITWORTHINESS</p><p>MODULE 3: STRUCTURING EFFECTIVE CREDIT POLICIES</p><p>MODULE 4: ACCOUNTS RECEIVABLE MANAGEMENT</p><p>MODULE 5: COLLECTIONS STRATEGY AND EXECUTION</p><p>MODULE 6: HANDLING OVERDUE AND DISPUTED ACCOUNTS</p><p>MODULE 7: PREVENTING BAD DEBT AND CREDIT LOSSES</p><p>MODULE 8: CROSS-DEPARTMENT COLLABORATION</p><p>MODULE 9: FORECASTING AND REPORTING RECEIVABLES</p><p>MODULE 10: LEGAL AND ETHICAL CONSIDERATIONS</p><p>Develop materials and train</p><p>Qualification:</p><p>Finance professional with knowledge and experience in training, credit, debt collection and account receivables.</p><p>Please apply with picture and cv</p><p>Job Types: Temporary, Contract<br/>Contract length: 24 months</p><p>Pay: AED50.00 - AED60.00 per hour</p><p>Expected hours: 20 per week</p>

Freelance Trainer on CREDIT MANAGEMENT, DEBT COLLECTION AND ACCOUNTS RECEIVABLES COURSE

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Credit & Collections Team Leader-AME

Business Analyst – Collections

Accounts Receivable Collections Manager

Credit & Collections Team Leader-AME

Head of Collections

Credit collection manager - Al Khobar

Freelance Trainer on CREDIT MANAGEMENT, DEBT COLLECTION AND ACCOUNTS RECEIVABLES COURSE