credit collections specialist

Waste Connections

WASTE CONNECTIONS, Inc. (NYSE: WCN) - We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. We, 15,000+ employees, foster a work culture of Servant Leadership. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.Waste Connections has an immediate opening for Credit and Collections Specialist at our Penn Waste site in Manchester, PA . In this position you will be responsible for providing effective, accurate, and efficient research of delinquent customer accounts. Must enjoy researching! This role will also handle foreclosure recoveries - prepare and submit account breakdowns. With training, prepare and file civil suits, posting, verifying, and maintaining data until each individual case is satisfied. Excellent communication skills to handle various customers' personalities. JOB RESPONSIBILITIES: <ul><li>Must have the ability to continually focus on all areas of a project or task, no matter how small and complete in a timely manner. Strong attention to detail required. </li><li>Extensively research individual customer past due accounts in efforts to resolve.</li><li>Accurate posting of fees and maintenance of assigned customer accounts.</li><li>Handle inbound and outbound calls in a professional and courteous manner.</li><li>Negotiation skills for our payment arrangements policy.</li><li> Provides proactive information to Manager when issues arise, by identifying the root cause and provide recommendations on an action plan to follow. </li><li>Schedule auto dialer for residential and commercial calls.</li><li>Learn and utilize our customer database Trux.</li><li>Provide weekly reports utilizing Excel. Must be proficient in Excel.</li><li>Cross -train in accounts receivables and other tasks as assigned.</li><li>Assist with unclaimed property research for customer refunds.</li><li>Use of analytical skills to locate misapplied payments and customer discrepancies. Must enjoy problem solving.</li><li>Collection efforts on accounts in Foreclosure.</li><li>Process aging accounts to 3rd party collections. Accurately maintain collections tracker.</li><li>Process timely and accurate filing of civil complaints.</li><li> With training, prepare judgment paperwork for enrollment and/or writ of execution.</li><li> With training, in rare occasions, attend and professionally represent at Magistrate District Court hearings when needed. (during workday).</li></ul> WHAT WE'D LIKE YOU TO HAVE: <ul><li>Must enjoy research to locate needed data.</li><li>Strong verbal and written communication skills</li><li>Proficient skills in Microsoft Office, including Word, Excel and Outlook required.</li><li>Cash Management</li><li>AR/Banking Experience</li></ul> Apply today and Connect with Your Future! We offer excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Credit and Collections Specialist

Astra Tech

<div>
 
 
 
 Role Summary
 
 
 
 
 
 
 
 We are looking for a
 
 Business Analyst &ndash; Collections
 
 to drive data-led insights and strategies across our lending and collections functions. The role will focus on analyzing portfolio performance, identifying trends and risks, and developing actionable recommendations to improve recovery, reduce credit risk, and enhance operational efficiency. You will collaborate with cross-functional teams to translate data into strategy and support the design and optimization of collection processes.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Analyze data across the credit lifecycle to identify trends, risks, and opportunities in collections performance.
 </li>
 <li>
 Develop and maintain dashboards, reports, and KPIs to monitor portfolio health and recovery effectiveness.
 </li>
 <li>
 Partner with stakeholders in Credit, Collections, Risk, and Operations to define business requirements and translate them into actionable insights.
 </li>
 <li>
 Support the design and implementation of collection strategies and delinquency management frameworks.
 </li>
 <li>
 Conduct root cause analyses of portfolio performance issues and recommend corrective measures.
 </li>
 <li>
 Leverage BI and analytics tools (SQL, Power BI, Tableau, etc.) to generate insights and automate reporting.
 </li>
 <li>
 Ensure adherence to internal policies, regulatory guidelines, and industry best practices.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience as a
 
 Business Analyst
 
 within lending, credit, or collections functions.
 </li>
 <li>
 Strong understanding of the
 
 credit lifecycle
 
 , loan products, and collection processes.
 </li>
 <li>
 Hands-on expertise with
 
 BI and data analytics tools
 
 such as SQL, Power BI, and Tableau.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Strong stakeholder management and collaboration abilities.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Finance, Economics, or a related field
 
 .
 </li>
 <li>
 Experience in
 
 fintech, banking, or NBFC
 
 environments preferred.
 </li>
 <li>
 Familiarity with
 
 credit bureau data
 
 and regulatory frameworks is an advantage
 </li>
 </ul>
 
 
</div>

Business Analyst – Collections

Informa

<div>Company Description 
At Informa Global Support, we&rsquo;re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We&rsquo;re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we&rsquo;re here to champion specialists by helping people learn more, know more and do more.
As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We&rsquo;re passionate about building for the future - and want your future to be with us. Because we know you&rsquo;re hungry to expand your skills by embracing new experiences. And all the while you&rsquo;ll be supported by a community of talented and like-minded colleagues, where openness is encouraged and a can-do attitude is the norm. 
Job Description 
The Role:
The purpose of the role is to collect all monies owing to Informa within collections policies and procedures to ensure that collection targets are met and to also collect monies owing from customers who have exceeded credit limits or terms to minimize bad debts.
You must be able to maintain a caring, efficient, knowledgeable, and effective interface with customers and colleagues at all times, and resolve customer queries. 
and collect payments within credit terms whilst maintaining and enhancing hard-won customer relationships.
You must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing excellent service to all Informa customers and colleagues.
The Credit Control Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:<ul><li>
Ensuring customer portal is highlighted to customers when contacted.</li><li>
Collecting all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met.</li><li>
Collecting monies owed from customers who have exceeded credit limits or terms to minimize bad debts.</li><li>
Building close internal and external relationships with Sales and customers.</li><li>
Ensuring all customer contact notes are entered and updated into SAP or the appropriate system.</li><li>
Managing the outstanding sales balances falling due and contacting customers to obtain payment before the event start date if applicable to your division.</li><li>
Resolving queries in a timely fashion and collecting aged debt with a view to minimizing bad debt provision.</li><li>
Managing simple disputes and escalating complex disputes to the Team Leader.</li><li>
Achieving the monthly cash collection targets set for your specific section of accounts.</li><li>
Look after any unallocated cash items sitting on your set of accounts and work with the Cash Application team to have the monies applied if you are able to gain the appropriate backup from the customer.</li><li>
Providing weekly reports to the Business detailing current levels of debt if applicable for your division.</li><li>
Providing/completing necessary documentation to customers to ensure the payment can be processed (vendor request forms, W9, W8, residency forms, tax exempt certificates, withholding tax certificates, etc.)</li></ul> 

Qualifications 
<ul><li>
Good knowledge and understanding of customer operations processes.</li><li>
Strong problem-solving, prioritization, and organizational skills.</li><li>
Knowledge of best practice in customer service operations.</li><li>
Familiar with SAP modules.</li><li>
Bachelor&rsquo;s degree in business or accounting.</li></ul> 

Additional Information 
<ul><li>
Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments, and key contacts.</li><li>
Strong working knowledge of Microsoft Office applications</li><li>
Knowledge and ability to use relevant internal systems.</li><li>
Ability to complete a variety of related tasks.</li><li>
Proactively solve problems.</li><li>
Excellent customer service skills.</li><li>
Good time management skills.</li><li>
Ability to be flexible within the role.</li><li>
Excellent oral and written communication skills.</li></ul></div>

Credit Control Specialist

AVI-SPL Middle East

<div>
 
 Job Summary
 
 
 
 
 Long Description
 
 
 
 <ul>
 <li>
 Responsible for an assigned segment of accounts, the Credit &amp; Collections Analyst ensures that customers are contacted and invoices are paid in accordance to terms
 </li>
 <li>
 Maintain accurate and reliable notes in aging workflow report and CMS
 </li>
 <li>
 Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis
 </li>
 <li>
 Confirm customer receipt of high-value invoices via email, phone, or through electronic submission portals and ensure payment is forthcoming in accordance to policy
 </li>
 <li>
 Work with internal and external customers to research and resolve outstanding issues in order to collect payment, process adjustments, or process credits and write-offs as applicable
 </li>
 <li>
 Request tax certificates as needed
 </li>
 <li>
 Coordinate clearance letters or No Objection Certificates (NOCs) as required for payment release
 </li>
 <li>
 Verify and submit invoices through client-specified platforms (e.g., Ariba, Coupa, Oracle iSupplier).
 </li>
 <li>
 Ensure compliance with UAE VAT regulations, including attaching tax-compliant supporting documents.
 </li>
 <li>
 Process credit card payments and set customers up for ACH payments as needed
 </li>
 <li>
 Process monthly account statements
 </li>
 <li>
 Manage collection team emails and hotline calls
 </li>
 <li>
 Familiarity with UAE Wage Protection System (WPS) procedures and local bank clearance practices is a plus
 
 
 </li>
 </ul>
 Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.
 
 
 
 Must-Haves
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s degree in Accounting, Finance, Business, or related field (High school diploma with strong experience may be considered)
 </li>
 <li>
 Minimum 3 &ndash; 5 years&rsquo; experience in Accounts receivable or business-to-business collections
 </li>
 <li>
 Intermediate/Advanced proficiency in PC/Microsoft applications (Excel, Access, Word,)
 </li>
 <li>
 Proficiency in Microsoft Office applications (Word, Excel, Outlook)
 </li>
 <li>
 Demonstrated experience using pivot tables in Excel
 </li>
 <li>
 Experience operating in a multi-country and/or complex matrix business environment
 
 
 </li>
 </ul>
 
 Nice-To-Haves
 
 
 
 <ul>
 <li>
 Familiarity with GCC or UAE VAT compliance and documentation practices
 </li>
 <li>
 Experience in Construction industry collection is a plus
 </li>
 <li>
 Demonstrate time management skills with attention to detail
 </li>
 <li>
 Detail oriented and capable of analyzing complex financial/operational data
 </li>
 <li>
 Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
 </li>
 <li>
 Self-starter capable of working independently and ensuring to meet deadlines
 </li>
 <li>
 Excellent communication and interpersonal skills, both verbal and written
 </li>
 <li>
 Ability to balance multiple tasks with changing priorities
 </li>
 <li>
 Ability to exercise solid judgment with sound problem-solving and decision-making skills
 </li>
 <li>
 Basic business-level Arabic language skills are an advantage
 
 
 </li>
 </ul>
 
 WHY YOU&rsquo;LL LIKE WORKING HERE
 
 
 
 <ul>
 <li>
 Medical benefits, including dental
 </li>
 <li>
 Paid holidays and PTO
 </li>
 <li>
 Enjoyable and dynamic company culture
 </li>
 <li>
 Training and professional development opportunities
 
 
 </li>
 </ul>
 
 More About Us
 
 
 
 AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
 
 
 AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
 
 
 
 Direct Reports
 
 
 
  This position does not have direct reports
 
 
 
 Work Hours
 
 
 
 AVI-SPL reserves the right to alter work hours and work location as deems necessary
</div>

Credit & Collections Analyst

Oriental Export Corporation

Job SummaryThe Accounts Receivable Specialist is responsible for managing and monitoring customer accounts to ensure timely and accurate collections, proper application of payments, and resolution of billing discrepancies. This role plays a critical part in maintaining healthy cash flow, enforcing credit terms, and supporting internal sales and operations teams.Key Responsibilities<ul><li>Manage the full accounts receivable cycle, including invoicing, cash application, and collections</li><li>Monitor customer aging reports and proactively follow up on past-due balances</li><li>Communicate with customers regarding payment status, discrepancies, and account inquiries</li><li>Apply customer payments accurately via ACH, wire, check, and credit card</li><li>Reconcile customer accounts and resolve short payments, deductions, and chargebacks</li><li>Coordinate with sales, customer service, and operations teams to resolve billing or delivery issues impacting payment</li><li>Assist with credit evaluations, credit limit reviews, and account holds as needed</li><li>Prepare regular AR reports, including aging summaries and collection status updates</li><li>Maintain accurate records and documentation in ERP/accounting systems</li><li>Support month-end close activities related to accounts receivable</li><li>Ensure compliance with company credit policies and internal controls</li></ul>Qualifications &amp; Experience<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, or a related field preferred</li><li>2&ndash;5 years of experience in accounts receivable, billing, or collections</li><li>Strong understanding of AR processes, aging analysis, and cash application</li><li>Experience working with ERP or accounting systems</li><li>Proficient in Microsoft Excel and basic financial reporting</li><li>Strong communication and follow-up skills</li><li>High attention to detail and accuracy</li><li>Ability to manage multiple accounts and deadlines in a fast-paced environment</li></ul>Preferred Skills<ul><li>Experience working with B2B customers and distribution-based businesses</li><li>Knowledge of credit and collections best practices</li><li>Familiarity with sales tax and invoicing compliance is a plus</li></ul>What We Offer<ul><li>Competitive compensation</li><li>Growth opportunities within a rapidly expanding organization</li><li>Collaborative and professional work environment</li></ul>Job Type: Full-timePay: ₹12,422.21 - ₹20,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Accounts Receivable Specialist

Dynamic equipment and control pvt Ltd 

Dynamic Equipment and Control is hiring a Senior Executive, Collection &amp; Recoveries for its sister concern, Dysin Automobiles Limited, at its Head Office, Lahore.Job Roles Includes:<ul><li>Make collection calls to Intimate customers before the due date of payment.</li><li>Maintain customer records and update collections ledgers.</li><li>Visiting customers locations regarding recoveries.</li><li>Coordinate with the customer, sales team, and accounts department for cheque clearing and record keeping.</li><li>Handle recovery follow-ups and collect required documentation.</li><li>Conduct customer, and bank visits when required (Job includes 50% traveling).</li><li>Assignment given by the Manager.</li></ul>Experience Required:<ul><li>Minimum 4 year of experience in similar role, (Preferable experience in financial institutions, Banks, and real estate sector)</li></ul>Qualification:<ul><li>Graduation</li></ul>Technical Skills:<ul><li>Proficiency in MS Office</li><li>Consistent Follow-up</li><li>Good in Numbers</li></ul>Location:<ul><li>Canal Road, Near Doctors Hospital, Lahore</li></ul>Job Type: Full-timePay: Up to Rs115,000.00 per monthApplication Question(s):<ul><li>Are your immediately available to join the job? or how much time do you require, it selected.</li></ul>Experience:<ul><li>Collection and Recoveries: 4 years (Required)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>Work Location: In person

Senior Executive, Collection & Recoveries

Harnham - Data & Analytics Recruitment

COLLECTIONS STRATEGY MANAGER LONDON- HYBRID UP TO £100,000 This fast-growing FinTech is on the hunt for a Collections Strategy Manager to help shape how they engage with customers and recover debt THE ROLE As Collections Strategy Manager, you'll sit at the heart of commercial decision-making - bridging credit risk, data, and operations. You'll be responsible for designing, testing, and implementing collections and recoveries strategies that balance performance with customer experience. You'll work closely with data scientists, product managers, and credit teams to: <ul> <li>Build, monitor, and evolve collections strategies and segmentation models</li><li>Use data and MI to identify performance trends and improvement opportunities</li><li>Develop and test new contact strategies across digital and traditional channels</li><li>Partner with analytics and engineering teams to enhance automation and decisioning tools</li><li>Support regulatory compliance (CONC, FCA) while driving commercial outcomes</li></ul> REQUIREMENTS <ul> <li>Proven experience in collections or recoveries strategy (ideally in consumer lending, auto finance, or FinTech)</li><li>Strong understanding of credit risk lifecycle and performance metrics</li><li>Proficiency with SQL / SAS / Python (hands-on analysis experience)</li></ul>

Collections Strategy Manager

Search 6453+ Credit collections specialist jobs near you this January. New roles added regularly across leading industries. Apply today.