credit collections specialist

Tech Pinacle Innovation Pvt Ltd

<p><b>Job Title:</b> Accounts Receivable &amp; Collections Specialist</p><p><b>Role Summary</b></p><p>The Accounts Receivable &amp; Collections Specialist is responsible for managing the end-to-end AR lifecycle, ensuring timely collections, maintaining accurate financial records, and supporting revenue optimization. The role requires strong analytical skills, experience with reporting and workqueues, and the ability to collaborate with internal and external stakeholders to minimize outstanding receivables and improve cash flow.</p><p><b>Key Responsibilities</b></p><p><b>AR Lifecycle Management</b></p><ul><li>Manage the complete Accounts Receivable lifecycle from invoicing to cash application.</li><li>Monitor aging reports and ensure timely follow-up on outstanding balances.</li><li>Reconcile accounts and resolve billing discrepancies.</li><li>Process adjustments, credits, and write-offs as per company policy.</li><li>Ensure compliance with financial controls and internal audit standards.</li></ul><p><b>Collections Management</b></p><ul><li>Execute proactive collection strategies to reduce Days Sales Outstanding (DSO).</li><li>Contact customers regarding overdue payments via phone/email.</li><li>Negotiate payment terms and establish payment plans when necessary.</li><li>Escalate high-risk accounts appropriately.</li><li>Maintain detailed collection notes and follow-up schedules.</li></ul><p><b>Reporting &amp; Workqueue Management</b></p><ul><li>Manage AR workqueues and prioritize accounts based on aging and risk.</li><li>Generate daily, weekly, and monthly AR performance reports.</li><li>Track KPIs such as DSO, aging buckets, collection rate, and bad debt.</li><li>Analyze trends and identify improvement opportunities.</li><li>Support management with dashboards and financial insights.</li></ul><p><b>Financial Analytics &amp; Reconciliation</b></p><ul><li>Perform account reconciliations and variance analysis.</li><li>Support cash forecasting and revenue recognition processes.</li><li>Analyze payment patterns and customer credit risk.</li><li>Identify root causes of delayed payments and recommend corrective actions.</li></ul><p><b>Cross-Functional Collaboration</b></p><ul><li>Coordinate with Sales, Billing, Customer Service, and Finance teams.</li><li>Support audit requirements and documentation requests.</li><li>Assist in process improvements and automation initiatives.</li><li>Contribute to system enhancements and ERP updates.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field (or equivalent experience).</li><li>3&ndash;5+ years of experience in Accounts Receivable and Collections.</li><li>Strong understanding of AR lifecycle and financial processes.</li><li>Experience working with ERP systems.</li><li>Proficiency in Excel and financial reporting tools.</li><li>Strong analytical and problem-solving skills.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience with large ERP systems (SAP, Oracle, NetSuite, etc.).</li><li>Knowledge of financial analytics and KPI tracking.</li><li>Experience handling high-volume receivables.</li><li>Understanding of credit management practices.</li></ul><p><b>Key Competencies</b></p><ul><li>AR lifecycle expertise</li><li>Collections strategy execution</li><li>Financial reporting &amp; analytics</li><li>Workqueue management</li><li>Reconciliation &amp; variance analysis</li><li>Stakeholder communication</li><li>Attention to detail</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ₹197,455.72 - ₹626,763.75 per year</p><p>Work Location: Hybrid remote in Noida</p>

Accounts Receivable + Collections Specialist

Sanabil Studio

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are hiring a Junior Collections Officer to support day-to-day collections for TradePay's B2B credit product serving mini-markets, baqalas, and HoReCa businesses across Jeddah. This is a structured, process-driven role. You will be trained on professional collections practices, work closely with Credit and Operations teams, and operate within a clear escalation framework. If you are reliable, calm with merchants, and take process seriously, this role is for you.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 Collections Execution
 <br/>
 <br/>
 <ul>
  <li>
   Conduct daily soft collections: track payments, promises to pay, and settlement status
  </li>
  <li>
   Maintain accurate, timestamped collection notes for every merchant interaction
  </li>
  <li>
   Confirm payment receipts and update account status promptly
   <br/>
   <br/>
  </li>
 </ul>
 Monitoring &amp; Escalation
 <br/>
 <br/>
 <ul>
  <li>
   Monitor assigned merchant accounts across current, arrears, and delinquent buckets
  </li>
  <li>
   Identify early risk signals (payment pattern changes, frequent PTPs, stock issues) and flag them to the Credit team
  </li>
  <li>
   Escalate cases according to defined rules and within agreed SLAs
   <br/>
   <br/>
  </li>
 </ul>
 Process &amp; Reporting
 <br/>
 <br/>
 <ul>
  <li>
   Follow collections SOPs without deviation and adhere to the escalation framework
  </li>
  <li>
   Maintain daily logs of communications, promises to pay, and payments received
  </li>
  <li>
   Support weekly collections reporting and provide accurate input for recovery metrics
  </li>
  <li>
   Provide actionable feedback on merchant behavior and operational issues to improve processes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;3 years in collections, credit operations, or operations support
  </li>
 </ul>
</div>


Junior Collections Officer – B2B Credit Operations Jeddah, Saudi Arabia

Confidential Government or Semi-government Entity

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The Senior Associate, Collections is responsible for managing and overseeing collections activities to ensure timely recovery of outstanding receivables while maintaining positive relationships with customers and stakeholders. The role supports cash flow optimization, ensures adherence to credit policies, and contributes to continuous improvement of collections processes and reporting.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles &amp; Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Collections &amp; Receivables Management
  </strong>
 </p>
 <ul>
  <li>
   Manage assigned customer accounts and oversee the collection of outstanding receivables in line with agreed credit terms.
  </li>
  <li>
   Follow up with customers on overdue invoices through calls, emails, and meetings, ensuring timely resolution.
  </li>
  <li>
   Investigate and resolve billing discrepancies, disputes, and payment issues in coordination with internal teams.
  </li>
  <li>
   Monitor aging reports and escalate high-risk or long-outstanding accounts as required.
  </li>
 </ul>
 <p>
  <strong>
   Reporting &amp; Analysis
  </strong>
 </p>
 <ul>
  <li>
   Prepare and maintain accurate collections reports, aging analysis, and cash collection forecasts.
  </li>
  <li>
   Track collection performance against targets and support management with insights and recommendations.
  </li>
  <li>
   Maintain up-to-date records of customer communications, payment commitments, and collection actions.
  </li>
 </ul>
 <p>
  <strong>
   Policy Compliance &amp; Risk Management
  </strong>
 </p>
 <ul>
  <li>
   Ensure collections activities comply with internal credit policies, procedures, and applicable regulations.
  </li>
  <li>
   Support credit risk assessments by providing input on customer payment behavior and risk indicators.
  </li>
  <li>
   Assist in reviewing and recommending credit limits and payment terms where applicable.
  </li>
 </ul>
 <p>
  <strong>
   Stakeholder Coordination
  </strong>
 </p>
 <ul>
  <li>
   Work closely with Sales, Finance, Legal, and Customer Service teams to resolve disputes and facilitate collections.
  </li>
  <li>
   Maintain professional and constructive relationships with customers while enforcing payment discipline.
  </li>
  <li>
   Support escalation and legal follow-up processes when required.
  </li>
 </ul>
 <p>
  <strong>
   Process Improvement
  </strong>
 </p>
 <ul>
  <li>
   Identify opportunities to improve collections efficiency, reporting, and customer communication processes.
  </li>
  <li>
   Support system enhancements related to receivables and collections within the ERP system.
  </li>
  <li>
   Assist in documenting collections procedures and best practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Qualifications &amp; Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related field.
  </li>
  <li>
   4&ndash;7 years of experience in collections, accounts receivable, or credit control.
  </li>
  <li>
   Strong understanding of receivables management, credit policies, and collections best practices.
  </li>
  <li>
   Experience working with ERP systems and financial reporting tools.
  </li>
  <li>
   Proficiency in Microsoft Excel and MS Office applications.
  </li>
 </ul>
</div>


Senior Associate, Debt Collections

Pinnacle Business Solutions

<p><b>Job Description: Collection Executive</b></p><p><b>Job Purpose:</b><br/>The Collection Executive is responsible for supporting the collections function by following up with clients for outstanding payments, updating records, and ensuring timely recovery in line with company policies. The role focuses on day-to-day collection activities and coordination with internal teams to minimize overdue accounts.</p><p><b>Key Responsibilities:</b></p><ul><li>Follow up with clients through calls, emails, and site visits (if required) to collect due payments.</li><li>Track customer accounts and update payment status in the system regularly.</li><li>Review aging reports and identify overdue accounts for immediate action.</li><li>Coordinate with sales, CRM, and accounts teams to resolve payment-related queries.</li><li>Assist in negotiating payment timelines with clients under guidance of the Collections Manager.</li><li>Maintain accurate and up-to-date records of all collection communications and transactions.</li><li>Support preparation of daily, weekly, and monthly collection reports and MIS.</li><li>Escalate critical or disputed cases to senior management or the legal team when required.</li><li>Ensure adherence to company policies, RERA guidelines, and regulatory requirements.</li></ul><p><b>Qualifications &amp; Skills:</b></p><p><b>Education:</b></p><ul><li>Bachelor&rsquo;s Degree in Commerce, Finance, Business Administration, or a related field.</li></ul><p><b>Experience:</b></p><ul><li>1&ndash;5 years of experience in collections, preferably in real estate, banking, or credit collections.</li></ul><p><b>Technical Skills:</b></p><ul><li>Basic understanding of collections processes and financial documentation.</li><li>Familiarity with CRM systems, ERP software, and MS Excel/reporting tools.</li></ul><p><b>Soft Skills:</b></p><ul><li>Good communication and interpersonal skills.</li><li>Persuasive and negotiation abilities.</li><li>Strong follow-up skills with attention to detail.</li><li>Ability to work under pressure and meet collection targets.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs200,000.00 per month</p><p>Work Location: In person</p>

Collection - Executives

Citadel Credit Union

<div><p>The Mortgage Collections Analyst is responsible for mitigating loss to the Credit Union by contacting members with delinquent loans and negative checking accounts and negotiating appropriate arrangements to cure the delinquency and return the member&rsquo;s account to good standing.</p>
<p>
The majority of the communication will be done over the telephone, Effective communication and negotiation skills are a necessity. It is important to be accurate and thorough.
</p><p><b>Duties and Responsibilities</b></p>
<ul>
<li>Contact delinquent members to prompt and assist them in making arrangements to bring all accounts with Citadel current</li>
<li>Gather and analyze financial information (including, but not limited to, income, expenses, Credit Bureau Reports) from members to propose and implement solutions for delinquent loans</li>
<li>Analyze member data to assist management in making decisions regarding recovered assets (vehicles and real estate)</li>
<li>Make decisions regarding enforcement of Citadel&rsquo;s offset policies for delinquent member loans</li>
<li>Make decisions, using collection techniques and financial analysis, that mitigate Citadel&rsquo;s Risk of Loss while preserving member retention, when appropriate</li>
<li>Utilize communication and conflict resolution skills to resolve disputes and craft solutions with frustrated or angry members in a calm and professional manner</li>
<li>Document activities on delinquent accounts, ensuring accuracy and expediency</li>
<li>Maintain current member information across all utilized platforms (Collection software, Episys Products)</li>
<li>Counsel members in debt management</li>
<li>Handle member disputes, complaints and inquiries</li>
<li>Perform assigned administrative tasks</li>
<li>Perform such other duties as may be assigned commensurate with the position
</li></ul><p>The department operates M-F from 8-6, and Sat from 9-1. The eligible candidate must be available for a minimum of two evening shifts (10:00am - 6:00pm) per week, and 2 Saturday shifts per month (hours are subject to change).</p>
<p><b>
Qualifications and Education Requirements</b></p>
<p><b>
Work Experience</b></p>
<ul>
<li>6 months or more of collection and/or banking experience.</li>
<li>Mortgage collections experience is preferred</li>
<li>Demonstrate a thorough understanding of the impact that the collection of delinquent accounts has on the strength and growth of the Credit Union</li>
<li>Demonstrate effective oral and written communication skills</li>
<li>Demonstrate effective negotiation skills
</li><li>Maintain confidentiality, promote integrity, and support the corporate mission.</li>
<li>Represent Citadel as a professional</li>
<li>Bilingual &quot;Spanish/English&quot;</li>
</ul>
<p><b>Education</b></p>
<ul>
<li>High School Education</li></ul></div><p></p>

Mortgage Collections Analyst

Vulcan Materials Company

<p></p><div><div>- 260000FH</div><p></p><div><p><b><br>
Build Your Career. Build America&rsquo;s Future.</b></p>
<p>
Vulcan Materials Company is the nation&rsquo;s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it&rsquo;s more than starting an exciting career &ndash; you get to make a difference for millions of people every day across the country.</p>
<p>
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: d<i>oing the right thing, the right way, at the right time.</i></p>
<p></p>
<p><b>We're Coming Back Together To Be Together</b></p>
<p><b>
100% In Office</b></p>
<p>
At Vulcan Materials, we believe that the heart of our success lies in the strength of our engagement, our connection, and our commitment to developing our people. We are excited to restore the collaborative in-person environment that fuels our innovation and growth. This move is not just about being physically present; it's about reigniting the spirit that comes from face-to-face interactions, fostering a collaborative, inclusive culture where every voice is heard and everyone thrives.</p>
<p><b>
What You&rsquo;ll Do:</b></p>
<p><b>
Account Management. </b>Approve or decline new accounts. Keep Sales personnel and Credit Manager updated on potential credit issues.</p>
<p><b>
Correspondence. </b>Perform collection calls and correspondence in a fast paced goal oriented fashion. Handles daily customer calls in reference to a range of requests including requests for copies of invoices, tickets, billing errors, lien waiver requests, COD status, credit reference requests and any additional assistance to answer customer inquiries.</p>
<p><b>
Manage Billing Issues. </b>Coordinates with customer service personnel billing related issues such as pricing problems. Relays findings to sales and customer service personnel in order to insure timely resolution to billing errors. Assist ARS in researching misapplication of payments received.</p>
<p><b>
Additional Responsibilities. </b>Other duties as assigned.</p></div><p></p><div><p><b><br>
Skills You&rsquo;ll Need:</b></p><p><b>
Education. </b>High School degree required. Courses in accounting, finance or related fields are desirable. Any Credit Certifications are a plus.</p><p><b>
Experience.</b> Individuals should have 1-3 year&rsquo;s experience in credit and / or billing related responsibilities.</p><p><b>
Teamwork. </b>Must be flexible and a team player. Establish trust and good working relationship with team members. Team members include Division Management, Sales, Account Receivable Services and credit personnel across Division lines.</p><p><b>
Functional Knowledge. </b>Knowledge of collection procedures. Must be able to make collection calls in a fast paced goal oriented credit department. Must be familiar with legal aspects of credit, collections, and construction or willingness to learn.</p><p><b>
Customer Service Skills. </b>Excellent customer service skills and ability to communicate clearly, both written and verbal, in an open, candid and consistent manner with both internal and external customers.</p><p><b>
Technology Skills. </b>Proficiency in Excel and Word.</p><p><b>
Communication Skills. </b>Possess strong written and verbal communication skills to effectively work with customers and staff.</p><p><b>
Time Management. </b>Must be self motivated and able to initiate and take action based on circumstances. Collaborates with others to address issues that arise. Must be able to work independently and make decisions based on information available.</p><p><b>
What You&rsquo;ll Like About Us:</b></p><p><b>
Great Company Culture. </b>Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.</p><p><b>
Safe. </b>We are an industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.</p><p><b>
Meaningful Work. </b>What sets us apart is the work we do impacts daily lives &ndash; and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.</p><p><b>
Health Benefits. </b>Medical, Dental, Vision programs, plus much more.</p><p><b>
Rest and Relaxation. </b>Paid vacation, personal floating days, and paid holidays.</p><p><b>
Prepare for the Future. </b>401(k) with company match and contribution.</p><p><b>
Training and Development. </b>We see our development programs, and helping our employees meet their goals, as a key part of our business.</p><p><b>
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.</b></p></div><p></p><div><b><br>
Job</b> Credit &amp; Collections<div>
</div></div><div><b>
Primary Location</b> California-Irwindale<div>
</div></div><div><b>
Organization</b> GM - CORPORATE<div>
</div></div><div><b>
Schedule</b> Full-time</div><p></p><div><b><br>
Job Posting</b> Feb 23, 2026, 6:22:43 PM</div></div><p></p>

Credit Representative

Weekday

<div><div><b>This role is for one of our clients</b></div><div></div><div><br>
Industry: Software Development</div><div>
Seniority level: Associate level</div><div></div><div><br>
Min Experience: 2 years</div><div>
Location: Bangalore</div><div>
JobType: full-time</div>
<div>As an L1 Accounts Receivable Specialist, you&rsquo;ll <b>handle escalated cases</b>, <b>complex billing issues, and reporting. </b>This is still a voice-heavy role involving direct conversations with clients, but you&rsquo;ll also be responsible for deeper reconciliation, risk flagging, and structured reporting to leadership.</div><div></div><div><br>
You&rsquo;ll work closely with the finance team, sales, and customer success to ensure high collection efficiency while maintaining strong client relationships.</div><div></div><div><br>
Requirements</div><div><b>
What you&rsquo;ll do</b></div><div><b>
Handle escalated collection cases</b> and <b>complex billing disputes </b>through outbound and follow-up calls.Conduct detailed <b>reconciliation of customer accounts </b>and resolve discrepancies.Drive <b>collections for high-value</b> or sensitive accounts.Prepare weekly/monthly AR reports highlighting aging buckets, risks, and collection trends.Identify patterns in delayed payments and recommend process improvements.Collaborate with internal stakeholders to close disputes and reduce DSO.Mentor L0 executives on handling difficult conversations and structured follow-ups.</div><div>
</div><div><b>
What makes you a good fit</b></div><div>
2&ndash;4 years of experience in accounts receivable / collections, preferably in a voice-based process.Experience working with Indian clients in a calling-heavy collections role is strongly preferred.Strong escalation handling and objection management skills.Comfortable with reporting, reconciliation, and working with data.Ability to balance assertive collections with a strong customer experience.Prior experience in SaaS finance/accounting is a plus.Comfortable operating in a fast-scaling startup environment with ownership.</div><div></div><div><b><br>
Skills</b></div><div>
Collections</div><div>
accounts receivable</div><div>
Account Reconciliation</div><div>
Cold Calling</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Account Receivable Specialist (L1) Collections

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