credit collections specialist

Vital Care Infusion Services, LLC

<div><div><b>Recognized as a &ldquo;Best Place to Work Modern Healthcare&rdquo; &ndash; Join a team where people come first.</b> At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters.</div>
<div></div><div>Vital Care (www.vitalcare.com) is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.</div>
<div></div><div>What we offer:</div>
<ul><li>Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.</li>
<li>Paid time off, personal days, and company-paid holidays.</li>
<li>Paid Paternal Leave.</li>
<li>Volunteerism Days off.</li>
<li>Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.</li>
<li>401(k) matching and tuition reimbursement.</li>
<li>Employee assistance programs include mental health, financial and legal.</li>
<li>Rewards programs offered by our medical carrier.</li>
<li>Professional development and growth opportunities.</li>
<li>Employee Referral Program.</li>
</ul>
<div></div><div><b><i>Job Summary:</i></b></div>
<div>Perform functions to plan for and train Specialist positions, involving initial intake, billing, and collections requirements. Will cultivate an environment of outstanding customer service as the voice of the company in all interactions with franchise partners, payers, and patients.
</div>
<div></div><div><b><i>Duties/Responsibilities:</i></b></div>
<div><ul><li>Train the team in processing new patient referrals, investigating and verifying insurance benefits, prior authorizations, billing, and collections.</li>
<li>First level of review for items being escalated to outside departments and other Revenue Cycle Leadership.</li>
<li>Review A/R adjustment forms to the maximum level allowed.</li>
<li>Assist in reviewing payer refunds and/or cost refunds when requested.</li>
<li>Track the distribution of workloads, conduct ongoing needs assessments to identify staffing opportunities, and report those to the Revenue Cycle Supervisor.</li>
<li>Serve as the team's primary escalation agent to resolve franchise partner or patient complaints. Report complaints to the Revenue Cycle Supervisor to provide continuous feedback to the Reimbursement Specialist.</li>
<li>Cultivate an environment of customer service orientation through training and mentoring staff in customer service and collection techniques.</li>
<li>Assisting the posting department with missing explanations of benefits on time to ensure properly reconciled revenue.</li>
<li>Monitor team activities and work with Reimbursement Specialist to provide guidance, training, and improved skills in patient insurance billing, collections, benefits investigation, and insurance authorizations.</li>
<li>Monitor team results to evaluate compliance with quality and productivity expectations and identify improvement opportunities.</li>
<li>Work alongside the Revenue Cycle Supervisor to actively identify payer issues and perform process analysis to ensure effective intake/billing/collection efforts.</li>
<li>Review denial trends to implement training and clean claim turnaround time.</li>
<li>Evaluate performance and provide counseling, cross-training, and coaching to associates. Maintain mutually respectful employer relations.</li>
<li>Perform other related duties as assigned.
</li>
</ul><div></div><div><b><i>Required Skills/Abilities:</i></b></div>
<div><ul><li>Highly effective communicator with superior listening, understanding, speaking, and writing skills.</li>
<li>Solid business knowledge and ability to analyze data to identify actions to be taken.</li>
<li>Lead by example and strong team-building skills, with the ability to influence, lead, teach, train, counsel, and coach to accomplish organizational goals.</li>
<li>Ability to identify training requirements and develop and implement training models to improve results.</li>
<li>Demonstrated knowledge of current pharmacy applications and MS Office software, including strong Excel proficiency.</li>
<li>Strong customer service and leadership skills to develop a customer-centric culture and instill ownership of the customer/patient experience. Ability to foster care and compassion for the patients while instilling price to exceed performance objectives.</li>
<li>Ability to work collaboratively across functional teams and manage projects.</li>
<li>Analytical skills and business acumen demonstrated through proven problem-solving and the ability to exercise solid professional judgment in analyzing business issues and exploring options for resolution.</li>
</ul>
<div></div><div><b><i>Education and Experience:</i></b></div>
<div><ul><li>High school diploma or equivalent is required.</li>
<li>2-3 years of experience is required in an infusion setting.</li>
<li>Working knowledge of all Vital Care systems, including CareTend and the RCM Portal.</li>
<li>Knowledge of Payer Compliance.</li>
</ul>
<div></div><div><b><i>Physical Requirements</i></b>:</div>
<div><ul><li>Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.</li>
<li>Keyboarding: Frequent use of a keyboard for typing and data entry.</li>
<li>Reaching: Occasionally reaching for items such as files, documents, or office supplies.</li>
<li>Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork.</li>
<li>Visual Acuity: Good vision for reading documents, computer screens, and other detailed work.</li>
</ul>
<div></div><div><div>Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews.<br>
<br>
Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans&rsquo; status, or any other basis protected by applicable federal, state, or local law.<br>
<br>
Vital Care Infusion Services participates in E-Verify.</div>
<div></div><div>This position is full-time and remote. The salary for this position is $21.75-$27.36</div></div></div></div></div></div></div>

Revenue Cycle Lead - Collections

Vision

<p><b>Overview</b>  <br/>We are seeking a motivated and detail-oriented Junior Billing &amp; Collections Specialist to join our dynamic finance team. In this role, you will play a vital part in managing accounts receivable processes, ensuring accurate billing, and supporting collection efforts to maintain healthy cash flow. This position offers an exciting opportunity to develop your expertise in financial concepts, accounting software, and revenue cycle management within a collaborative environment committed to professional growth. If you thrive in fast-paced settings and are eager to build a career in financial services, this role is perfect for you!</p><p><b>Responsibilities</b></p><ul><li>Process and review invoices using accounting software such as QuickBooks, Sage, or PeopleSoft, ensuring accuracy and compliance with GAAP standards.  </li><li>Assist with account reconciliation and analysis to identify discrepancies and resolve billing issues promptly.  </li><li>Support the collection of outstanding accounts receivable through effective communication with customers via phone and email, demonstrating excellent phone etiquette and negotiation skills.  </li><li>Enter data accurately into financial systems, including 10 key typing, double entry bookkeeping, and journal entries related to revenue cycle management.  </li><li>Collaborate with internal teams on medical billing procedures, CPT coding, ICD-10 coding, and medical terminology to ensure proper claim submission and follow-up.  </li><li>Maintain detailed records of collection activities, account statuses, and payment histories while adhering to SOX compliance requirements.  </li><li>Contribute to governmental or non-profit accounting functions as needed, applying knowledge of public accounting standards and governmental regulations.</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience with accounting software such as QuickBooks, Sage, or PeopleSoft; familiarity with Quicken is a plus.  </li><li>Strong understanding of financial concepts including debits &amp; credits, journal entries, account analysis, and double entry bookkeeping.  </li><li>Knowledge of medical billing processes, CPT coding, ICD-10 coding, and healthcare terminology preferred.  </li><li>Excellent analysis skills with the ability to perform account reconciliation and identify discrepancies efficiently.  </li><li>Effective negotiation skills combined with professional customer service abilities to facilitate collections.  </li><li>Basic understanding of SOX compliance standards and GAAP accounting principles.  </li><li>Strong data entry skills with high accuracy; proficiency in 10 key typing is essential.  </li><li>Ability to handle multiple priorities with attention to detail while maintaining professionalism in phone etiquette and communication. Join us in a role that combines technical expertise with customer-focused service! We&rsquo;re dedicated to fostering an inclusive environment where your skills can grow while contributing meaningfully to our organization&rsquo;s success. If you&rsquo;re eager to develop your career in accounting or financial services within a vibrant team committed to excellence&mdash;apply today!</li></ul><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>financial systems : 2 years (Required)</li><li>contract billing processes: 2 years (Required)</li><li>billing: 2 years (Required)</li><li>accounts receivable: 2 years (Required)</li><li>collections: 2 years (Required)</li><li>Deltek Costpoint : 2 years (Required)</li><li>invoicing: 2 years (Required)</li><li>reporting: 2 years (Required)</li><li>account management: 2 years (Required)</li><li>government contract billing: 2 years (Required)</li><li>Time &amp; Materials (T&amp;M) : 2 years (Required)</li><li>Cost-Plus contracts: 2 years (Required)</li><li>reconciliation : 2 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>Tysons, VA 22102 (Required)</li></ul><p>Work Location: Hybrid remote in Tysons, VA 22102</p>

Junior Billing & Collections Specialist

FutureTech Holding Company, LLC

<p><b>Job Posting: Mortgage Debt Collector</b></p><p><b>Position Overview:</b></p><p>We are looking for highly motivated, laser-focused, and empathetic individuals who have a desire to help others navigate through difficult times. Our consumers are facing challenges such as bankruptcy, natural disaster relief, and loss of assets that impact their ability to pay their mortgages. Our goal is to help people recover through financial planning, government assistance, and personalized support, enabling them to keep their homes. We offer a dynamic call-center environment with opportunities for upward mobility.</p><p><b>Job Description:</b></p><p>As a Mortgage Debt Collector, you will:</p><ul><li>Handle billing and collections inquiries.</li><li>Generate revenue for clients by ensuring timely and accurate payments.</li><li>Assist consumers in preventing home repossession through financial planning.</li><li>Perform basic office duties such as faxing documents, typing invoices, and answering phones.</li></ul><p><b>Responsibilities:</b></p><ul><li>Multi-task effectively.</li><li>Demonstrate proficiency in email etiquette and communication skills.</li><li>Meet the assigned minimum number of phone calls/attempts/accounts per day.</li><li>Maintain attention to detail in data entry and recording conversations.</li><li>Provide clear and concise information to debtors.</li><li>Exhibit outstanding follow-up skills to maintain consumer/client relationships.</li><li>Actively listen to consumers.</li><li>Be familiar with applicable software, FDCPA laws, and state laws.</li><li>Sit and talk on the phone via a headset for extended periods.</li><li>Perform other related duties as assigned.</li></ul><p><b>Qualifications:</b></p><ul><li>1 year of experience in a call center handling debt collection.</li><li>Ability to work second shift.</li><li>Proven performance in calls, contracts, promises, payment overage, and all elements of bank and retail collections (preferred).</li><li>Ability to work independently from home in a quiet, uninterrupted environment.</li><li>Understanding of the negotiation process to obtain maximum possible payments.</li><li>Ability to take constructive criticism and strive for success.</li><li>High School Diploma or equivalent.</li><li>Stellar attendance and punctuality are required.</li><li>Good tenure at previous jobs (2+ years in a relevant field).</li></ul><p><b>Schedule:</b></p><ul><li>Monday-Friday: 11:00 AM - 8:00 PM with a 1-hour lunch</li><li>One Saturday every 4 weeks: 9:00 AM - 3:30 PM</li><li>Optional and mandatory overtime</li></ul><p><b>Training: </b>Training will be remote and last approximately 3-4 weeks</p><p><b>Benefits Package:</b></p><ul><li>Work from home with all equipment provided (internet access and office supplies not included).</li><li>Health, Life, Short Term Disability, Long Term Disability, Vision, Dental, and Life Insurance Buy Up.</li><li>401(k) plan.</li><li>Employee Assistance Program.</li><li>Health Savings Account with employer match.</li><li>Opportunities for internal progression and promotion.</li></ul><p>Job Type: Full-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li><li>Work from home</li></ul><p>Work Location: Remote</p>

Mortgage Collections Representative

Motive

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><p><b>
About the Role:</b><br>
As a Credit Card Collections Specialist, you will manage assigned dunning queues for failed credit card payments triggered by automated billing attempts. You'll follow established SOPs to diagnose reasons for decline, contact customers promptly, guide secure payment method updates, and execute approved retries to facilitate a swift recovery. You will contribute to team recovery targets, help reduce involuntary churn, and maintain strict PCI-DSS compliance.</p>
<div><b>
What You'll Do:</b><br>
<ul><li>Manage dunning queues for failed card payments; prioritize by risk/exposure and act quickly after declines.</li><li>Identify decline reasons (e.g., insufficient funds, expired card, do not honor, issuer unavailable, AVS/CVV mismatch) and follow SOP resolution paths.</li><li>Guide customers to update payment methods via the self-serve portal; when needed, collect updates through approved workflows without storing/transmitting card data (PCI-DSS compliant).</li><li>Execute payment retries per approved schedules; document outcomes and next steps in the system of record.</li><li>Use approved email/phone templates for outreach; escalate non-responsive or high-risk accounts in accordance with policy.</li><li>Create and update Salesforce cases with complete notes, commitments, and supporting docs; keep statuses current for partner teams.</li><li>Partner cross-functionally on straightforward blockers (pricing, tax, credit corrections) by opening well-documented cases and tracking to resolution.</li><li>Provide accurate daily status updates and support short-interval recovery forecasts; ensure clean month-end cutoffs.</li><li>Support customers with billing inquiries and payment declines/failures.</li><li>Review invoices, payments, refunds, chargebacks, credits, and write-offs to support account reconciliations.</li><li>Analyze account documents/data for accuracy; obtain missing or corrected information.</li><li>Follow SOPs, review processes, and recommend improvements.</li><li>Ensure proper period cutoffs for month-end close.</li><li>Serve as the point person for collections-related support cases.</li><li>Work with cross-functional teams to ensure data quality and consistency.</li><li>Work comfortably with spreadsheets, internet applications, and ERP systems.</li><li>Enter data accurately across electronic systems.</li><li>Interface with Sales, Customer Success, and Fulfillment to ensure rapid issue resolution.</li></ul></div>
<div><b>
What We're Looking For:</b><br>
<ul><li>1&ndash;2 years in collections, payments support, or a customer-facing SaaS collections role</li><li>Independent self-starter; adaptable in a fast-paced, changing environment</li><li>Excellent written and verbal communication</li><li>High attention to detail</li><li>Able to work under pressure and strict deadlines; flexible</li><li>Comfortable with ambiguity; strong problem-solver and quick thinker</li><li>Clear, professional communicator (email and phone) with disciplined follow-up; empathetic and firm</li><li>Proficient in Google Sheets/Excel for list management and simple reporting</li><li>Detail-oriented, organized, and comfortable working to strict SLAs and month-end timelines</li><li>Receptive to feedback; continuous improvement mindset</li><li>Able to identify broader issues and recommend improvements</li><li>Resilient under workplace demands (remote/office)</li><li>Knowledge of Zuora is a plus</li><li>Experience with Salesforce.com is a plus</li><li>Bachelor's in Accounting, Finance, Business, or related field is a plus</li></ul></div><p></p><div><p><i><br>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p>
<p><i>
Please review our Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
UK Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p>
<p><i>
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</i></p></div></div>

Collections Specialist

ALIYA Healthcare

<div><p><b>Job Summary</b></p><p></p><p><br>
As a Business Office Manager, you will take charge of accounts receivables within your facility. Your work will ensure our residents receive the highest standard of care they have grown to expect at ALIYA Healthcare. Our residents will depend on your knowledge, skills, and attention to detail to ensure their financial needs are met.</p><p></p><p><b><br>
Business Office Responsibilities</b></p><p></p><ul><li><p>
Ensure that Public Aid applications are completed within 7 days of admission by coordinating with the Admissions Department and family.</p></li><li><p>
Utilize Medicaid Pending Checklist</p></li><li><p>
Maintain financial files on all residents and ensure all documentation is completed as necessary.</p></li><li><p>
Enroll Medicaid and Medicaid Pending residents in direct deposit for all income types through RFMS upon admission.</p></li><li><p>
Log into RFMS daily to run Direct Deposit Status report, verify resident statuses are accurate.</p></li><li><p>
Apply representative payee for social security and/or change of address.</p></li><li><p>
Verify responsible party in PCC has a complete address and phone number for statements and collection calls upon admission.</p></li><li><p>
Assign residents into a billing category: Mail statements or Do Not Mail statements upon admission.</p></li><li><p>
Utilize BOM Financial Share Drive Folder</p></li><li><p>
Act as a liaison between Corporate Office and family members for all billing related questions.</p></li><li><p>
Update Regional BOM on all Public Aid changes including admissions, discharges, payer changes, and income changes.</p></li><li><p>
Upload all changes and supporting documentation to PCC resident profile Misc Tab</p></li><li><p>
Rerun Medicaid (MEDI) Eligibilities monthly for all Medicaid residents</p></li><li><p>
Apply for BCBS secondary insurance for all long-term care residents with sufficient income and no secondary insurance policy upon admission.</p></li><li><p>
Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.</p></li><li><p>
Utilize AR aging report in PCC</p></li><li><p>
Make notes in the resident file under Collections Tab to track progress.</p></li><li><p>
Discuss progress of collection call on a weekly call with Regional BOM</p></li><li><p>
Notify the facility administrator of any issues or IVDs that need to be issued</p></li><li><p>
Complete Medicaid Redetermination forms with all required supporting documentation immediately upon receipt.</p></li><li><p>
Attend Medicare Meetings to verify days remaining, secondary insurances, long term resident plans, etc.</p></li><li><p>
On the 1st of the month review RFMS reconciliation report; reconcile trust.</p></li><li><p>
Once a year, submit income changes for all Social Security income changes (typically notifications arrive between December and February)</p></li><li><p>
Complete daily census</p></li><li><p>
Pay monthly resident insurance premiums from RFMS by 5th of each month</p></li><li><p>
Weekly follow up with DHS for all Medicaid Pending cases in house and discharged</p></li><li><p>
Submit accounts to collections once all collection efforts are exhausted, make sure to documents said efforts in PCC collections tab</p></li><li><p>
Compete daily deposits, process any credit card payments and submit to AR Specialist for posting.</p></li><li><p>
Verifying insurance coverage and eligibility for residents</p></li></ul><p></p><p><br>
<br>
CNAHP</p></div><p></p>

Business Office Manager

HUHTAMAKI

<div><div><p><b>Enjoy a career, packaged with care, whilst helping protect food, </b><b>people </b><b>and the planet
</b></p></div><p></p><div><p>We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
</p></div><p></p><div><p>You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
</p></div><p></p><div><p>We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
</p></div><p></p><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><h3 class="jobSectionHeader"><b>Data Collection, Reporting &amp; Analysis
</b></h3><ul><li><p>Own and standardize O2C reporting across UAE and Egypt (DSO, overdue %, aging, dispute tracking, collections performance)
</p></li><li><p>Develop actionable dashboards with clear accountability by customer, sales owner, and site
</p></li><li><p>Analyze receivables trends, identify risks early, and drive escalation on critical exposures
</p></li><li><p>Monitor customer payment behavior vs agreed terms and highlight deviations
</p></li><li><p>Support forecasting of cash collections and working capital movements
</p></li></ul><h3 class="jobSectionHeader"><b>Stakeholder Engagement &amp; Presentations
</b></h3><ul><li><p>Lead structured AR review governance with Sales, Finance, and Business leadership
</p></li><li><p>Drive accountability with Sales teams on overdue collections and dispute resolution
</p></li><li><p>Present O2C performance, risks, and actions to senior management on a regular basis
</p></li><li><p>Act as the key interface between Finance, Commercial, and Customer Service teams
</p></li><li><p>Support decision-making on credit limits, payment terms, and risk mitigation strategies
</p></li></ul><h3 class="jobSectionHeader"><b>Process Improvement &amp; Automation
</b></h3><ul><li><p>Strengthen end-to-end O2C processes (order release, invoicing, collections, dispute handling)
</p></li><li><p>Drive standardization across UAE and Egypt to eliminate process gaps
</p></li><li><p>Identify automation opportunities within ERP and reporting tools to improve efficiency and accuracy
</p></li><li><p>Improve invoice quality and documentation to reduce disputes and delays
</p></li><li><p>Ensure strong controls around revenue recognition, credit approvals, and collections tracking<br>
</p></li></ul><h3 class="jobSectionHeader"><b>Training &amp; Support
</b></h3><ul><li><p>Build O2C capabilities across teams in UAE and Egypt
</p></li><li><p>Train stakeholders (Sales, Customer Service, Finance) on O2C processes and accountability
</p></li><li><p>Establish clear ownership of collections and dispute resolution at customer level
</p></li><li><p>Support continuous improvement mindset across teams
</p></li></ul><h2 class="jobSectionHeader"><b>The requirements for a suitable candidate are
</b></h2><h3 class="jobSectionHeader"><b>Education
</b></h3><ul><li><p>Bachelor&rsquo;s degree in Finance, Accounting, or related field
</p></li><li><p>Professional qualification (ACCA, CPA, CMA) is a plus
</p></li></ul><h3 class="jobSectionHeader"><b>Experience
</b></h3><ul><li><p>8&ndash;12 years of experience in O2C, Accounts Receivable, or Finance operations
</p></li><li><p>Experience in manufacturing environment (preferably FMCG or packaging)
</p></li><li><p>Proven track record in driving collections and improving working capital
</p></li><li><p>Exposure to multi-country operations (UAE / Egypt or similar markets is a strong advantage)
</p></li></ul><h3 class="jobSectionHeader"><b>Skills
</b></h3><ul><li><p>Strong understanding of O2C cycle, credit management, and cash flow dynamics
</p></li><li><p>Ability to challenge stakeholders and drive accountability across functions
</p></li><li><p>Analytical mindset with ability to translate data into actions
</p></li><li><p>Strong communication and presentation skills
</p></li><li><p>Hands-on with ERP systems (Oracle preferred) and reporting tools
</p></li><li><p>High level of ownership, discipline, and execution focus
</p></li></ul><p></p><p>Join us. Help protect food, people and the planet .</p></div>

O2C Manager

Allied Orion Group

<div><p><b>Summary</b>:</p><p>
The Assistant Community manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role of the Assistant Community Manager will include all functions related to multi-family property leasing, all functions related to multi-family property marketing, and all functions related to multi-family resident relations</p><p><b>
JOB SUMMARY</b></p><p>
Assists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.
</p><p><b>REPORTS TO: </b>Community Manager, Regional Property Supervisor and/or Regional Vice President
</p><p><b>SUPERVISES:</b> Entire onsite staff during Community Manager&rsquo;s absence.</p><p><b>
Essential Functions:</b><b>
</b></p><p><b><i>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></b></p><ul><li>
Use the approved lease and credit reporting application.
</li><li>Process payments in accordance with company policy<b>.</b></li><li>
Track late payments, apply late charges in accordance with company policy.</li><li>
Send out late notices and inform Property Manager in accordance with company policy.</li><li>
Handle NSF/returned checks in accordance with company policy.</li><li>
Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.</li><li>
Complete final account statements in accordance with company policy.</li><li>
Send all collection files to appropriate agency within thirty (30) days of move out.</li><li>
Assume Property Manager&rsquo;s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.</li><li>
All functions related to multi-family Property Leasing</li><li>
All functions related to multi-family Property Marketing</li><li>
All functions related to multi-family Resident Relations</li><li>
Other duties as assigned</li></ul><p>
</p><p></p><p><b>REQUIRED EDUCATION AND TRAINING</b></p><p><b>
DEGREES AND DIPLOMAS</b></p><ul><li>
High school diploma or equivalent required; college degree preferred.</li><li>
Knowledge and one (1) year of experience in multi-family property management.</li></ul><p><b>
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS</b></p><ul><li>
National Apartment Leasing Professional (NALP) preferred.</li><li>
Certified Occupancy Specialist (COS) preferred.</li><li>
Tax Credit Specialist (TCS) preferred.</li><li>
Housing Quality Standards (HQS) preferred.</li><li>
Uniform Physical Condition Standards (UPCS) preferred.</li><li>
LIHTC training preferred.</li></ul><p><b>
KNOWLEDGE, SKILLS AND ABILITIES.</b></p><ul><li>
Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.</li><li>
Supervisory skills sufficient to manage team members in the Community Manager&rsquo;s absence.</li><li>
Must be able to read, write and communicate effectively.</li><li>
Ability to interact professionally with residents, vendors, contractors and clients.
</li><li>Mathematical skills are required.
</li><li>Proficiency in using office equipment, property management software(s), as well as Microsoft Office.</li><li>
Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.</li></ul><p><i>
Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p></div>

Assistant Community Manager

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