credit collections specialist

Abunayyan Holding

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Senior Credit &amp; Collection Specialist
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Purpose:
  </strong>
 </p>
 <p>
  To manage and oversee credit evaluation, collection, and risk management processes, ensuring effective cash flow, customer credit control, and compliance with company credit policies. The role contributes to financial stability by proactively monitoring, analysing, and improving credit and collection performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   <em>
    1- Credit Management:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
   </strong>
   Review and analyse customers&rsquo; financial statements, payment history, and market data to assess creditworthiness.
  </li>
  <li>
   Prepare credit evaluation reports and recommend credit limits in alignment with company policies.
  </li>
  <li>
   Maintain accurate customer and credit master data in SAP systems.
  </li>
  <li>
   Monitor customer performance against limits and identify potential risks or exposure.
  </li>
  <li>
   Support automation of credit scoring and rating tools to enhance efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    2- Collections and Accounts Receivable Management:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
   </strong>
   Follow up with SBUs to ensure timely settlement of invoices and resolution of unapplied items.
  </li>
  <li>
   Maintain and update customer ageing reports and collection schedules.
  </li>
  <li>
   Issue customer account statements and coordinate balance confirmations.
  </li>
  <li>
   Investigate and resolve billing disputes with the concerned departments.
  </li>
  <li>
   Record collection activities in SAP or approved systems and ensure accurate reporting.
  </li>
  <li>
   Coordinate with Legal on escalated collection and litigation cases.
  </li>
  <li>
   Manage SIMAH uploads and ensure compliance with credit bureau requirements.
  </li>
  <li>
   Monitor unbilled revenues and ensure proper invoicing and reconciliation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    3- Reporting and Performance Analysis:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Prepare monthly dashboards and management reports on credit and collection performance.
  </li>
  <li>
   Analyse delinquent accounts and recommend corrective or preventive actions.
  </li>
  <li>
   Assist in Expected Credit Loss (ECL) and write-off proposal processes.
  </li>
  <li>
   Support process automation and reporting improvement initiatives using SAP and Excel tools.
  </li>
  <li>
   Coordinate with Finance, Sales, and Project teams to align on credit strategies.
  </li>
  <li>
   Contribute to internal audits, compliance activities, and process documentation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Finance
   </strong>
   ,
   <strong>
    Accounting
   </strong>
   , or
   <strong>
    Business Administration
   </strong>
   .
  </li>
  <li>
   Minimum
   <strong>
    5&ndash;7 years
   </strong>
   of experience in
   <strong>
    credit control
   </strong>
   ,
   <strong>
    collections
   </strong>
   , or
   <strong>
    financial analysis
   </strong>
   .
  </li>
  <li>
   Strong understanding of
   <strong>
    SAP
   </strong>
   systems and
   <strong>
    credit risk management tools
   </strong>
   .
  </li>
  <li>
   Experience dealing with
   <strong>
    external credit bureaus
   </strong>
   and
   <strong>
    legal collection cases
   </strong>
   .
  </li>
  <li>
   Proficiency in
   <strong>
    SAP ERP
   </strong>
   ,
   <strong>
    advanced Excel
   </strong>
   , and
   <strong>
    automated reporting tools
   </strong>
   .
  </li>
  <li>
   Knowledge of
   <strong>
    SIMAH reporting
   </strong>
   and
   <strong>
    credit evaluation techniques
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    communication
   </strong>
   ,
   <strong>
    negotiation
   </strong>
   , and
   <strong>
    analytical
   </strong>
   abilities.
  </li>
  <li>
   Proven problem-solving and stakeholder management skills.
  </li>
  <li>
   Professional certifications such as
   <strong>
    CFA
   </strong>
   ,
   <strong>
    CPA
   </strong>
   , or
   <strong>
    Credit Management Certificate
   </strong>
   are a plus.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Credit & Collection Specialist

Iron Mountain

<div>
 At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
 <br/>
 <br/>
 We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
 <br/>
 <br/>
 Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
 <br/>
 <br/>
 The
 <strong>
  Credit and Billing Specialist
 </strong>
 is responsible for managing customer credit evaluations, processing accurate and timely billing, and ensuring prompt payment collection. The Credit and Billing Specialist ensures that the automated billing system is operated and maintained in a manner that efficiently produces accurate bills. Prepares daily, monthly and other periodic billing summary reports and financial statements. Maintains, monitors and analyzes account records.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review and assess customer credit applications and establish credit limits based on company policies.
  </li>
  <li>
   Monitor customer credit exposure, payment trends, and risk indicators.
  </li>
  <li>
   Prepare and issue invoices, credit memos, and statements in an accurate and timely manner.
  </li>
  <li>
   Verify billing data for accuracy, including pricing, quantities, and account codes.
  </li>
  <li>
   Track and reconcile customer accounts to ensure payments are applied correctly.
  </li>
  <li>
   Follow up on overdue accounts and coordinate with the collections team to resolve delinquencies.
  </li>
  <li>
   Investigate and resolve billing discrepancies or disputes promptly.
  </li>
  <li>
   Support monthly and year-end closing activities.
  </li>
  <li>
   Liaise with Sales, Customer Service, and Finance teams to resolve account issues.
  </li>
  <li>
   Maintain professional relationships with customers to support positive business interactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, or a related field (or equivalent experience).
  </li>
  <li>
   3&ndash;5 years of experience in credit analysis, billing, or accounts receivable.
  </li>
  <li>
   Strong knowledge of accounting principles and credit practices.
  </li>
  <li>
   Proficiency in ERP or accounting software (e.g., SAP, Oracle, NetSuite, QuickBooks).
  </li>
  <li>
   Advanced Excel skills and familiarity with data analysis tools.
  </li>
  <li>
   Excellent communication, negotiation, and organizational skills.
  </li>
  <li>
   Detail-oriented with strong problem-solving abilities.
  </li>
  <li>
   English (B2)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Financial accuracy and accountability
  </li>
  <li>
   Time management and prioritization
  </li>
  <li>
   Customer service orientation
  </li>
  <li>
   Analytical thinking
  </li>
  <li>
   Team collaboration
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Discover What Awaits You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
  </li>
  <li>
   Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
  </li>
  <li>
   Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
  </li>
  <li>
   Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
  </li>
  <li>
   Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
  </li>
  <li>
   Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
  </li>
  <li>
   Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
  </li>
  <li>
   Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
  </li>
  <li>
   Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
   <br/>
   <br/>
  </li>
 </ul>
 Category: Customer Support
 <br/>
 <br/>
 Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers&rsquo; assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
 <br/>
 <br/>
 Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
 <br/>
 <br/>
 If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
 <br/>
 <br/>
 Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
 <br/>
 <br/>
 To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
 <br/>
 <br/>
 <strong>
  Requisition:
 </strong>
 J0093209
</div>


Credit and Billing Specialist

TÜV SÜD

<p></p><div><div><div><div><div><div>Credit collection manager
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Your Tasks
</b></p><ul><li>Oversee daily operations of the collections department, including hiring, training, and managing collectors.
</li><li>Evaluate creditworthiness of debtors and set appropriate credit limits.
</li><li>Monitor aging reports, especially bad and non-performing loans (NPLs), and proactively recommend strategies to prevent further deterioration of accounts.
</li><li>Develop and implement effective collection policies, procedures, and strategies to reduce bad debt.
</li><li>Contact delinquent customers; negotiate payment arrangements and amend repayment terms as necessary.
</li><li>Escalate complex cases, recommend legal action, and liaise with relevant legal bodies for settlements and litigation.
</li><li>Maintain thorough records of all collection actions, communications, and settlement agreements (skip tracing, repossession, charge-offs).
</li><li>Ensure compliance with state and federal collection laws (e.g., Fair Debt Collection Practices Act).
</li><li>Provide regular reports and performance metrics on bad debt and recovery efforts to senior management.
</li><li>Train, mentor, and motivate the collections team to meet collection targets and improve processes.
</li>Build relationships with external collection agencies and internal teams (sales. finance) to resolve disputes and<br>
<li>
</li></ul><p></p><p><b>Your Qualifications and Skills
</b></p><ul><li>Bachelor's / Master's degree in Accounting or equivalent field.
</li><li>8+ years of total accounting experience with 5 years in managerial position.
</li><li>Good interpersonal skills
</li><li>Strong Credit Control knowledge
</li><li>Good Analytical abilities
</li>Strong knowledge of Credit Terms with investigative and analytical skills<br>
<li>
</li></ul><p></p><p><b>What We Offer
</b></p><p>Competitive compensation package.
</p><p>Paid vacation and leave benefits.
</p><p><b>Additional Information
</b></p><ul><li>Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
</li></ul></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Others
</div></div></div></div><div><div><div><div>Country/Region: Saudi Arabia
</div></div></div></div><div><div><div><div>Job Location: Al Khobar
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD Saudi Arabia LLC
</div></div></div></div><div><div><div><div>Org Unit Code: AM
</div></div></div></div><div><div><div><div>Requisition ID: 2078
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Credit collection manager

<p></p><div><div><div><div><div><div>Credit collection manager - Al Khobar
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Your Tasks
</b></p><ul><li>Oversee daily operations of the collections department, including hiring, training, and managing collectors.
</li><li>Evaluate creditworthiness of debtors and set appropriate credit limits.
</li><li>Monitor aging reports, especially bad and non-performing loans (NPLs), and proactively recommend strategies to prevent further deterioration of accounts.
</li><li>Develop and implement effective collection policies, procedures, and strategies to reduce bad debt.
</li><li>Contact delinquent customers; negotiate payment arrangements and amend repayment terms as necessary.
</li><li>Escalate complex cases, recommend legal action, and liaise with relevant legal bodies for settlements and litigation.
</li><li>Maintain thorough records of all collection actions, communications, and settlement agreements (skip tracing, repossession, charge-offs).
</li><li>Ensure compliance with state and federal collection laws (e.g., Fair Debt Collection Practices Act).
</li><li>Provide regular reports and performance metrics on bad debt and recovery efforts to senior management.
</li><li>Train, mentor, and motivate the collections team to meet collection targets and improve processes.
</li>Build relationships with external collection agencies and internal teams (sales. finance) to resolve disputes and<br>
<li>
</li></ul><p></p><p><b>Your Qualifications and Skills
</b></p><ul><li>Bachelor's / Master's degree in Accounting or equivalent field.
</li><li>8+ years of total accounting experience with 5 years in managerial position.
</li><li>Good interpersonal skills
</li><li>Strong Credit Control knowledge
</li><li>Good Analytical abilities
</li>Strong knowledge of Credit Terms with investigative and analytical skills<br>
<li>
</li></ul><p></p><p><b>What We Offer
</b></p><p>Competitive compensation package.
</p><p>Paid vacation and leave benefits.
</p><p><b>Additional Information
</b></p><ul><li>Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
</li></ul></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Others
</div></div></div></div><div><div><div><div>Country/Region: Saudi Arabia
</div></div></div></div><div><div><div><div>Job Location: Al Khobar
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD Saudi Arabia LLC
</div></div></div></div><div><div><div><div>Org Unit Code: AM
</div></div></div></div><div><div><div><div>Requisition ID: 2078
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Credit collection manager - Al Khobar

Eaton

<div>
 Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we&rsquo;re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.
 <br/>
 <br/>
 This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.
 <br/>
 <br/>
 "Drive cash Collection improvements within Middle East region for the Electrical Division.
 <br/>
 <br/>
 Required to successfully manage the assigned portfolio to deliver cash collection targets in line with monthly goals and expectations.
 <br/>
 <br/>
 Own, manage and resolve large/long term disputes across the EMEA portfolio.
 <br/>
 <br/>
 Achieve Aged debt and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.
 <br/>
 <br/>
 Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.
 <br/>
 <br/>
 Build key business relationships with sales and operational teams to drive improvements in the OTC cycle.
 <br/>
 <br/>
 Support and facilitate Commercial agreements and contracts with Sales in relation to terms and business processes.
 <br/>
 <br/>
 Build strong business relationships with key customers in country/region.
 <br/>
 <br/>
 Provide expert decision making on all topics relating to the OTC cycle
 <br/>
 <br/>
 Manage and deploy key Credit procedures within country and region.
 <br/>
 <br/>
 Manage the decision making on stop shipments for their key countries.
 <br/>
 <br/>
 Ensure W/O and reserves are reflective of country specifics Including escalation to Atradius collections and legal proceedings.
 <br/>
 <br/>
 Ensure all key work processes are followed through automated systems daily. (Dunning&rsquo;s, statements, invoice copies and customer responses).
 <br/>
 <br/>
 Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.
 <br/>
 <br/>
 Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.
 <br/>
 <br/>
 Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.
 <br/>
 <br/>
 Drive front end enhancements mitigating reoccurring challenges within the OTC cycle. Drive next generation process changes enhancing the cash flow for the regions and roll out standardization and best practice across the function. Support all system upgrades and own key requirements during projects for the OTC process.
 <br/>
 <br/>
 Manage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers. Collaboration with the Country Support team &amp; Glasgow Collections/EMEA Risk team on key decisions impacting the OTC cycle and the EMEA cash flow"
 <br/>
 <br/>
 <strong>
  Qualifications And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors Degree in Accounting
  </li>
  <li>
   Min. 3 year credit risk, collection or similar relevant experience
  </li>
  <li>
   Proven technical expertise knowledge on multiple ERP and financial systems, SAP knowledge is a must. Addtional systems could be an assest.
  </li>
  <li>
   Fluent spoken and written English essential.
  </li>
  <li>
   Experience within a high performing credit function working with operations and commercial teams within a multinational ,manufacturing ,company is a must.
  </li>
  <li>
   Proven ability to drive results and continuous improvement culture across multiple business units.
  </li>
  <li>
   Customer Relationship Management, both internal and external, experience essential
  </li>
  <li>
   Ability to collaborate with diverse internal and external teams; used to operate, negotiate and influence effectively in an international organization
  </li>
  <li>
   Good communication, presentation, training, process management and change management skills
  </li>
  <li>
   Cross/multi-cultural background and experience; sensitive to cultural differences
  </li>
  <li>
   Proven track record leading supporting on business improvement initiatives
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
</div>


Credit & Collection Analyst ( SAP required)

Emirates NBD

<div>
 <p>
  <strong>
   In line with the UAE Government&rsquo;s strategy of empowering and developing nationals,
  </strong>
 </p>
 <p>
  <strong>
   Emirates NBD Group is committed to welcoming the young generation into an innovative, modern, supportive work environment to contribute to the nation's success. We seek the best
   <em>
    UAEN talents
   </em>
   to join our ENBD family.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Important: This is a Talent Pool role. By expressing your interest, you&rsquo;ll be considered for upcoming opportunities, allowing us to stay connected and reach out when a suitable role is available.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    About the Role:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   The Department is a collections team. This department is required to ensure all delinquent customers are called and followed up on for the respective due&rsquo;s which are due by the customers who have an existing facility with the bank. The department is assigned targets monthly which needs to be achieved in order to achieve the overall goal for the organization. The collections Unit is required to ensure that our provision numbers, and the product flows are achieved to generate revenue for the bank. The follow up required on these delinquent accounts is done at the collections Centre across all products which include personal loans, credit cards and auto loans respectively.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   The Key area for the bank in gaining retail profits lies with the collections department. Therefore, it is essential to have a collections team to follow up on all the delinquent pool which includes buckets from 1 to 7 respectively, which in turn would denote the number of installments the customer is due to pay for). The collection agent in turn ensures that his / her individual target is achieved in terms of resolution and cash collection which would in turn effect the overall performance of the department.
   <strong>
    <u>
    </u>
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    What You'll Do
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Ensure to follow up on the delinquent pool assigned for the month and achieve the respective targets.
  </li>
  <li>
   Raising final settlements for customers depending on the reasoning which include loss of job, salary reduction, and medical condition.
  </li>
  <li>
   Ensure to update the system completely based on the action code.
  </li>
  <li>
   Ensure to increase the number of back flow accounts in the individual lists, focusing on collecting 2 or more installments monthly
  </li>
  <li>
   Ensure customer satisfaction scores are in line with benchmarks.
  </li>
  <li>
   To ensure that all the TOM elements and Emirates NBD Services values are implemented and followed
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    What You'll Need
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Family-book
  </li>
  <li>
   Bachelor's degree.
  </li>
  <li>
   Excellent English communication skills (written and verbal).
  </li>
  <li>
   Strong problem-solving and interpersonal skills.
  </li>
  <li>
   Available to join immediately.
  </li>
  <li>
   A proactive and customer-centric approach.
  </li>
  <li>
   Good listening skills along with an articulate and clear telephone manner.
  </li>
  <li>
   Computer literate, with strength in Excel
  </li>
  <li>
   Administrative and organizational skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Bonus Points
  </strong>
 </p>
 <ul>
  <li>
   Previous experience in a customer service role, preferably within the banking industry.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary.
  </li>
  <li>
   Incentives based on the target achieved.
  </li>
  <li>
   Health insurance.
  </li>
  <li>
   Career development opportunities.
  </li>
  <li>
   ENBD Employees' staff benefits.
  </li>
 </ul>
 <p>
 </p>
</div>


Trainee Financial Remediation Associate

Medtronic

<div><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
</p><p></p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1>Medtronic is expanding their footprint for Diabetes Care with a center in Pune and as the Credit Collection Executive for Patient Financial Services, India, this role is responsible for all aspects of billing, credit and collection activities, including customer service with an objective of maximizing cash flow and keeping DSO to a minimum within Patient Financial Services.
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<br>
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it.
<br>
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Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
<p></p><p><b>Responsibilities may include the following and other duties may be assigned:
</b></p><p>As a Credit Collections Executive for Patient Financial Services, the role involves performing a variety of tasks using standard healthcare guidelines. Main objective is followed up collection activities including rebilling, appeals and recovery activities for denied or short paid claim
</p><ul><li><p>Executes on established departmental objectives and assignments which affect the immediate operation, but that also have full revenue cycle and company-wide fiscal impact.
</p></li><li><p>Initiates follow-up activities with third-party payors regarding open claim balances; makes written and verbal inquiries to payors.
</p></li><li><p>Analyzes and problem solve account issues to full resolution.
</p></li><li><p>Manages internal and external customer/business inquiries regarding account status and account history.
</p></li><li><p>Research issues off-line as needed with payor/patient; conducts follow-up calls with payors and customers, initiating conference calls between insurance carrier and patients to resolve customer concerns.
</p></li><li><p>Research and initiates refund requests due to overpayments by payor and/or patient.
</p></li><li><p>Determines when claims/accounts are deemed uncollectable; recommends and initiates bad debt write-offs procedures.
</p></li><li><p>Enters data into computer systems using defined computer resources and programs.
</p></li><li><p>Compiles data and prepares a variety of reports.
</p></li><li><p>May reconcile records with PFS team members and leaders; communicates with external vendors and customers (including representatives of health plans/payors.)
</p></li><li><p>Recommends actions to resolve discrepancies; investigates questionable data.
</p></li></ul><p></p><p><b>Required Knowledge and Experience:
</b></p><ul><li><p>Bachelor&rsquo;s degree in business or accounting major is preferred.
</p></li><li><p>1 to 2 years of Insurance Collections experience in a US healthcare environment.
</p></li><li><p>Demonstrated ability to prioritize work, managing daily and multiple tasks to completion within the time allotted.
</p></li><li><p>Experience in a payor or medical provider community that deals with all aspects of the revenue cycle.
</p></li><li><p>Experience with reviewing and analyzing insurance payments, and/or payer adjudication claims against contract terms and patient coverage and benefits.
</p></li><li><p>Experience with medical billing and collections terminology &ndash; CPT, HCPCS and ICD-10 coding.
</p></li><li><p>Previous experience in receiving and making outbound calls to patients to explain insurance benefits related to health insurance, and/or discussing patient financial responsibilities.
</p></li></ul><p></p><p><b>Physical Job Requirements
</b><br>
<br>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
</p><p></p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation
</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>
<br>
</p>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
<p></p><h1 class="jobSectionHeader"><b>About Medtronic
</b></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
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Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
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We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p></div><p></p>

Credit Collections Executive

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