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VOCO

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.
We are seeking a detail-oriented and experienced Credit Manager to oversee the credit and collections functions. The Credit Manager is responsible for managing guest and company credit accounts, evaluating credit applications, minimizing financial risk, and ensuring timely collection of outstanding receivables. This role is critical to maintaining the hotel&rsquo;s cash flow, enforcing credit policies, and supporting sound financial operations.
YOUR DAY-TO-DAY:<ul><li>
Review and approve credit applications for individuals, groups, and corporate clients in accordance with hotel credit policies.</li><li>
Monitor and manage all accounts receivable and billing processes to ensure accurate and timely invoicing.</li><li>
Follow up on outstanding accounts, perform collection calls/emails, and resolve billing disputes professionally and promptly.</li><li>
Maintain proper documentation of credit approvals, payment agreements, and correspondence.</li><li>
Collaborate with Sales, Events, and Front Office teams to ensure accurate billing and proper handling of credit accounts.</li><li>
Analyze credit data and financial statements to determine creditworthiness and credit limits.</li><li>
Prepare weekly and monthly aging reports and collection status summaries for management review.</li><li>
Monitor compliance with internal credit control policies and recommend improvements as needed.</li><li>
Support month-end closing activities and assist with audit preparations related to accounts receivable and credit functions.</li><li>
Escalate high-risk accounts and potential bad debts to the Director of Finance with appropriate recommendations.</li></ul>
WHAT WE NEED FROM YOU:<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a related field preferred.</li><li>
3&ndash;5 years of experience in credit management, accounts receivable, or finance, preferably within the hospitality industry.</li><li>
Strong understanding of credit analysis, collections, and hospitality billing procedures.</li><li>
Proficiency in hotel property management systems (e.g., Opera, OnQ) and financial software.</li><li>
Excellent organizational, negotiation, and communication skills.</li><li>
High attention to detail, analytical thinking, and ability to manage sensitive financial data confidentially.</li><li>
Proficient in Microsoft Excel and accounting/reporting tools.</li><li>
Ability to work independently and handle multiple priorities in a fast-paced environment.</li></ul>
WHAT YOU CAN EXPECT FROM US:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: PAFZ3+RLV3w0vy7bN+Qnm1hOLuM8aS5frI63C4Rd61dv3lAONyLWchhfw5yuXyFLGBHbNLR469Lk5/e4wJN7w+L+CjjyxyX927tmdqI4xEeagE+6oYT4u0DyaAyzBVTpu9fdSi0pYA==</div>

Credit Manager

G-NIUS

<div>
 
 We are seeking an experienced Senior Credit Analyst to join a high-performing finance team within a well-established organisation operating across asset-backed financing and industrial investment sectors. This is a full-time, on-site position based in Muscat, Oman, offering a unique opportunity to contribute directly to complex international deals and investment strategies.
 
 
 
 
 
 As a Senior Credit Analyst, you will work closely with decision-makers throughout the full deal lifecycle-from due diligence and financial modelling to credit committee participation and execution. This role is ideal for a commercially astute finance professional looking to work on high-value cross-border transactions in a dynamic and fast-paced environment.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Conduct in-depth credit analysis, including financial statement review, cash flow forecasting, and sector benchmarking.
 </li>
 <li>
 Develop and maintain detailed financial models to support investment and lending decisions.
 </li>
 <li>
 Prepare high-quality credit memoranda and present recommendations to senior leadership.
 </li>
 <li>
 Participate actively in credit committee meetings and internal deal evaluations.
 </li>
 <li>
 Assist in the structuring of transactions, including drafting term sheets and reviewing facility agreements.
 </li>
 <li>
 Oversee documentation and compliance processes throughout the credit lifecycle.
 </li>
 <li>
 Collaborate with cross-functional teams during deal execution to ensure accuracy and timeliness.
 </li>
 <li>
 Contribute to the strategic analysis of markets and opportunities for growth.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Strong background in credit analysis, corporate finance, or investment banking.
 </li>
 <li>
 Proven experience in financial modelling and valuation techniques.
 </li>
 <li>
 Solid understanding of IFRS and financial reporting standards.
 </li>
 <li>
 Advanced Excel user with strong data handling and presentation skills.
 </li>
 <li>
 Excellent communication and report-writing skills in English.
 </li>
 <li>
 Participation in, or completion of, the CFA program is advantageous.
 </li>
 <li>
 Prior exposure to asset-backed finance (e.g., transportation assets such as vessels or aircraft) is highly desirable.
 </li>
 <li>
 Familiarity with international deal structuring and multi-jurisdictional processes is a plus.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: PxnzMeE69kymGoOohWHLMclcFRAVEW7k1FSekei8I+qGfZ/gCeRrkBZxArCbDbpvCHyK4M8J1xN+PMfUzaccIWE=</div>

Credit Analyst

Mandarin Oriental Hotel Group

<div>Income Auditor

Mandarin Oriental Muscat is looking for an Income Auditor to join our Finance team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job
<ul>
<li>Responsible for the accounting of all daily income of the hotel and to ensure that the monthly revenue is completed and posted to the accounting system on the first day of each month.</li>
<li>Prepare and distribute the accurate Daily Revenue Report to management on a timely basis.</li>
<li>Verify, monitor and review all hotel revenue reports and night audit reports.</li>
<li>Ensuring that daily revenues and settlements are balanced/reconciled in PMS, POS and other hotel systems.</li>
<li>Verify the balance of all interface postings to ensure all revenues have been posted.</li>
<li>Verify and reconcile all revenue centers as reported in the income journal daily.</li>
<li>Ensure all Rooms, F&amp;B, and Spa statistics are reported correctly.</li>
<li>Ensure correct SUN account mapping for all revenues and statistics transaction codes in Datavision.</li>
<li>Review of any changes to room rate codes daily via Rate Discrepancy and Variance Reports.</li>
<li>Verify reason and applicable supporting documents for any rooms sold at below 50% of Best Available Rate (BAR).</li>
<li>Review rates charged to all walk-in guests with applicable supporting documents.</li>
<li>Review of No-Show Report and to ensure that all &ldquo;chargeable&rdquo; No Shows have been charged.</li>
<li>Ensure that all rebates, allowances and discounts given to guests are properly authorized and approved in accordance with hotel policies and procedures. Any deviations from hotel policies and procedures must be reported outright to the Director of Finance or his designate.</li>
<li>Review paid-out transactions for completeness and authorization.</li>
<li>Ensure all miscellaneous, negative postings, and house charges are approved and complete with adequate explanations.</li>
<li>Calculate and update the foreign exchange rates for applicable currencies in the PMS system then inform the Front Desk on the approved/new Currency Rates to update the rates display board.</li>
<li>Ensure that all complimentary rooms are supported with duly approved complimentary request form and prior approval by the General Manager or his designate.</li>
<li>Review housekeeping discrepancy and room reconciliation reports.</li>
<li>Review physical room check performed by security &amp; hotel duty manager.</li>
<li>Ensure that banquet revenue postings are correct by reconciling the banquet daily event list report which is provided by the Catering &amp; Events team on a daily basis. Account all daily Banquet Events Order (BEO) and check the completeness of charges made to the guest as agreed in the BEO. Follow-up on errors and discrepancies.</li>
<li>Review F&amp;B voids to verify authorization and adequate back up information.</li>
<li>Verify all F&amp;B negative postings, discounts, and house charges (Entertainment Check, Officer Check, Complimentary Check) for proper approval and adequate supporting documents.</li>
<li>To ensure complimentary &amp; entertainment checks are properly accounted for and name of guest and purpose of entertainment/complimentary are indicated.</li>
<li>Review &ldquo;Open Key&rdquo; sales for completeness and authorization.</li>
<li>Ensure that credit card terminal settlements were reconciled with credit card transactions posted in the system.</li>
<li>Handle credit card reconciliation discrepancies in a timely manner.</li>
<li>Handle promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance&rsquo;s approval or his designate.</li>
<li>Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.</li>
<li>Ensure issuance of complimentary local gift certificates and global gift cards are properly accounted for and its utilizations are administered accurately.</li>
<li>Verify redeemed gift cards against Givex slips and Gift Card City Ledger/House Account.</li>
<li>Conduct monthly inventory of global gift cards and submit the report to Corporate Office.</li>
<li>Review the daily General Cashier Report (GCR). Verify amount banked against total receipts</li>
<li>Ensure that all clearance accounts were cleared/zeroed out every month end.</li>
<li>Ensure that the subsidiary ledgers (i.e. Guest Ledger, AR Account/City Ledger, Advance Deposit) were reconciled with the General Ledger balances every month end. Any variance must have proper explanation.</li>
<li>Prepare month-end reconciliation for all related General Ledger and revenue balances.</li>
<li>Conduct monthly spot checks in the operations such as but not limited to verification of menu price against POS, verification in outlets that checks have been opened for all occupied tables, and review of issued Emergency Kits as to completeness.</li>
<li>Assist the General Cashier in performing surprise cash float counts.</li>
<li>Monitor the issuances of accountable forms such as but not limited to Official Receipts, Manual Guest Checks, Complimentary Forms, etc.</li>
<li>Review the Audit Logging from Infogenesis and Audit Log from SpaSoft for completeness and authorization of system changes made to menu items.</li>
<li>Report audit findings for the deviations/ discrepancies noted.</li>
<li>Ensure completeness of audit reports with relevant approval to be included in daily audit package.</li>
<li>Ensure full compliance with Control Self-Assessment Questionnaires (CSAQ) such as but not limited to Revenues, Cash Handling, Credit Control &amp; AR sections.</li></ul> 

Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div> <div id='job-id'>Job Id: YG+2/jf267ZHIteOxGFkJX6b8qu8IBvTQjdDKhEluUoxlZ0qAO7oscbPL2Yjy6y1gmpmxfKlV2f0JId6XLMl24ppwNeg7r2PkKjKDR9yT3eKSY35L7r9iNMDMJNmGH3n2TTNLm7Te+0gAdajH+l8xUh/ixCJsQiyVAxGRDrGpNbang==</div>

Income Auditor - Omani National

Bank Muscat

<div>
 
 
 Job Title:
 
 Risk Analytics, MIS &amp; Credit Models
 
 
 
 Department:
 
 Risk Management Department
 
 
 
 
 
 
 
 
 
 Main Role (Overall Accountability)
 
 
 
 
 
 <ul>
 <li>
 Work with Meethaq business leaders to identify, assess, measure, monitor and manage risks
 </li>
 <li>
 Provide support for Credit Risk Management of Meethaq &amp; Int. Operations
 </li>
 <li>
 Provide support for Market and liquidity risk management of Meethaq &amp; Int. Operations
 </li>
 <li>
 Provide support for Operational risk management of Meethaq &amp; Int. Operations
 </li>
 </ul>
 
 
 
 
 
 Principal Accountabilities
 
 
 
 
 
 <ul>
 <li>
 Risk rating of corporate and SME borrowers of international branches to facilitate lending decisions
 </li>
 <li>
 Prepare risk-based pricing for the corporate clients of the Overseas branches and Meethaq
 </li>
 <li>
 Monthly monitoring classification of Corporate and SME
 </li>
 <li>
 Monitoring Excess Over limit, Temporary Overdraft of Islamic Banking Corporate and SME customers
 </li>
 <li>
 Monitor mid-office function including Meethaq treasury limits and prepare/circulate reports to stakeholders
 </li>
 <li>
 Assist in collecting prepare counterparty bank &amp; country exposures and update the same in the CBL system
 </li>
 <li>
 Assist in maintaining a robust Operational Risk Framework for Meethaq including KRIs, CRSA, and Loss data base
 </li>
 <li>
 Comprehensive review about at least one Meethaq retail product
 </li>
 <li>
 Perform in-depth risk portfolio reviews for Corporate and Retail segments across Meethaq and International Branches.
 </li>
 <li>
 Traveling along with Head in International branches if required and prepare reports and findings from international branch visits, highlighting key risk issues and recommendations.
 </li>
 <li>
 Assist in review and evaluate credit proposals of international branches, ensuring adherence to credit policies and risk parameters.
 </li>
 <li>
 Participate in regular meetings with International Branch Credit teams to discuss risk findings and align on risk strategies.
 </li>
 <li>
 Assist in reviewing credit proposals for Meethaq and International Branches, ensuring compliance with internal risk guidelines.
 </li>
 <li>
 Assess Retail Exceptions Proposals and provide risk-based recommendations.
 </li>
 <li>
 Coordinate with relevant departments to gather MIS data and other essential information required for portfolio reviews.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Personnel Specifications
 
 
 
 
 
 <ul>
 <li>
 Omani National Only
 </li>
 <li>
 Bachelor's degree.
 </li>
 <li>
 At least four years&rsquo; experience in a bank or financial institution.
 </li>
 <li>
 Self-starter.
 </li>
 <li>
 Ability to work to deadlines and on occasions, without direct supervision.
 </li>
 <li>
 Exercise judgement.
 </li>
 <li>
 Willingness to pursue relevant professional qualifications.
 </li>
 <li>
 Good Communication &amp; Presentation skills.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: Lkek3Q7jh3Aw5o77M1zUVjPQU61TldTKb2ZaT/6lrvrMTc83sItgNgzgMgwwyLREPSQY1i55AeauPLT0zLUUeGydyF9xKHRoDaPJI3FvfRAbFU2T8CFE8/24kXffYldF3rw+d1Ul+LfngjSRIl3EIWVvzr6AyQ==</div>

Risk Analyst

Apparel Group

<div>
 
 Job Description
 
 
 
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
 <li>
 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 Customer Service:
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
 </li>
 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
 </li>
 <li>
 Must be presentable and well-groomed at all the times
 </li>
 <li>
 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 Merchandise:
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same Process
 </li>
 <li>
 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
 <li>
 Tally money in the cash till during the beginning / end of the shifts
 </li>
 <li>
 Issue receipts / refunds / change to the customers correctly
 </li>
 <li>
 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: fVGjrFEtko0llcde/qUKNJktN5zavcE/izVdtp0+FHrRc8yJhvEyEJuaaAWgkFy0ovrJXfIy5dbmNMx1O+9piL2uTMpEUYAQTLUIopxxA0ndODbzgPEPGaiSUXX7oSM0nM+iy5fIzGHMZiwfz+1J+X2h6/TOXZ/N5JI=</div>

Sales Associate

<div>
 
 
 Job Description
 
 
 
 
 
 
 
 Main Role (Overall Accountability)
 
 
 
 
 
 
 To support the Market Risk team in the monitoring of Market, Liquidity and Investment risks in the bank. The role includes reviewing country and counterparty bank&rsquo;s credit proposals, risk assessment of the investment proposals and ensuring risk appetite is adhered from both internal and regulatory perspective. It involves regular monitoring of the limits such as dealer, counterparty, country, stop loss and other risk parameters, and adherence to the risk framework as governed by the Risk and other policies. Close coordination will be required in terms of monitoring risks across the conventional, Islamic and International branches.
 
 
 
 
 
 
 Principal Accountabilities
 
 
 
 
 
 <ul>
 <li>
 Evaluate and mitigate risks associated with investments to protect capital and optimize returns. The investment proposals will be relating to different asset classes such as Equity, Bonds, Sukuks, Funds and Private Equities.
 </li>
 <li>
 Evaluate and mitigate risks associated with the credit proposals relating to Country and Counterparty banks to assess their credit worthiness.
 </li>
 <li>
 Financial analysis of the proposals to gauge the soundness of the instrument/ institution. Analyse carefully to select assets and securities that align with risk tolerance and long-term financial goals.
 </li>
 <li>
 Routine review of the credits and investments to ensure that they are within permitted risk appetite and regulatory norms
 </li>
 <li>
 Monitoring of the Market risk exposures arising from Treasury / Investment activities across various asset classes including Foreign Exchange, Money Market, Fixed income, Funds, Equities, and Derivatives.
 </li>
 <li>
 Monitor and escalate stop loss breaches for the bank&rsquo;s proprietary investments.
 </li>
 <li>
 Assist in the preparation of regular risk reports to present to the Management and Regulators.
 </li>
 <li>
 Support stress testing and scenario analysis for the Trading and Banking book.
 </li>
 <li>
 Generate monthly monitoring reports for the ALCO.
 </li>
 <li>
 Assist in any additional tasks to be executed by the unit.
 </li>
 </ul>
 
 
 
 
 
 Personnel Specifications
 
 
 
 
 
 <ul>
 <li>
 Omani national only.
 </li>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in finance, Economics, Maths, or a related field.
 </li>
 <li>
 Understanding of financial products (Foreign Exchange, Money Market, Equities, Bonds, and Derivatives).
 </li>
 <li>
 Experience in reviewing the credit and investment proposals.
 </li>
 <li>
 Positive attitude towards learning and taking up challenges.
 </li>
 <li>
 Familiarity with risk systems (e.g., Murex, Bloomberg) is a plus.
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: J8FvPPTsm3BjjpsCtqiHYXfb6/l3moEb9bDcF73u7qoVv8WdZJ/r5IYwb86loMthWsox1fp4oMVyd6KBSRAHG/amYJopGheMZIUARq8wqUM+w4e52KGXJeWz7l0NPjcFhRzo2gmQ+wEn2/zsTzawtkGT0hzQdC33fyMg1z8kWKgpyDzJSPbu8SbcjnZKmQoYiZ151Hv37MQvsLFLvftBPCY9F9fTtGzz+84Uj+QTMx7xwDHa</div>

Assistant Manager – Market & Liquidity Risk

Hilton

<div>
 A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Calm, efficient, and organized with great attention to detail
 </li>
 <li>
 Ability to multi-task while maintaining a positive attitude when working with a Guest
 </li>
 <li>
 Professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 </li>
 <li>
 Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
 </li>
 <li>
 Conflict resolution experience
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Muscat
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>
 <div id='job-id'>Job Id: IdQLOvU5k4GL6T7+RtXiW0x0YuZcWC5VbslxJPJ97CCA+6VzaK/bwmDtVm5NsNOtO0D7StZ5IKlGhGDHl+AVmxskc0uhYqrh46AutR2iIMWrTLmVUJOv3GtLzE9SdWOREDPp9ICg4LuVo1WFm2wMp39ulxfv39R7Zmzc5geAkm7vMNoWTPJZ+mXLdptHmjW5eI/TnJ3qwoduKBgkY/dOv9AJzSqQ</div>

Guest Service Agent / Associate Omani

Explore 212+ Credit manager in Oman this August. Find roles across top companies and apply now to boost your career.