credit relationship manager

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Relationship Manager III - C&IB within PNC's Commercial Banking organization, you will be based in Phoenix, AZ.
 
Commercial Banking provides financial services, both in and out of PNC's branch footprint, to companies with sales from $5 million to $50 million. You will be a trusted advisor within a fast-paced, ever-changing environment. Your ability to identify and cultivate relationships will support building networks within the marketplace. You will serve as a strategic partner to clients by adding value and providing best-in-class products and business solutions. Your dedication to growing your portfolio through new and innovative approaches, while embracing continuous opportunities for improvement, will support you and your team's success. In addition, utilizing technology platforms to prospect, network and communicate will differentiate you from other bankers within the industry.
 
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with advanced levels of risk and complexity of needs. Works independently and may mentor other team members.
 Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
 Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
 Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Drives client engagement and loyalty. Generates ideas and best practices within Relationship Management and may mentor others.
 Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
 As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
 
Competencies Business Acumen, Client Relationship Management, Credit Analysis and Verification, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Portfolio Management - 1, Prospecting., Sales Negotiating, Selling., Tech Savvy
 
Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education Bachelors
 
Certifications No Required Certification(s)
 
Licenses No Required License(s)
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Relationship Manager III - C&IB

Columbia Bank

<div>About the Role:
 
Responsible for oversight of workflow management for a Commercial credit underwriting and loan portfolio management team within an assigned market ensuring comprehensive analysis of all new credit requests and servicing actions, as well as adherence to bank credit quality guidelines and other applicable policies. Coordinate workflow with other work groups to ensure smooth operation of the credit department and timely service to sales staff and customers.
<ul><li>Direct timely and accurate completion of Commercial credit authorizations, commitment letters, and other work products.
</li><li>Oversee initial reviews of credit requests and make recommendations to Credit Administrators while ensuring compliance with bank and other applicable policies and procedures.
</li><li>Oversee management of Commercial loan portfolio to ensure portfolio has consistent, high quality and timely work that complies with all credit policies and procedures.
</li><li>Responsible for management of Credit Analysts, Commercial Underwriters, and Loan Portfolio Managers, including hiring, on-going training, performance reviews, coaching/development. May be required to manage and lead Credit Analyst internships for local university students.
</li><li>Oversee accurate and uniform written communication to clients, including commitment letters, declinations, and needs letters. Ensure compliance with all applicable regulations. Monitor point of contact for all underwriting/approval processes.
</li><li>Coordinate with Credit Administration and Internal Asset Review to respond to audit exceptions. Credit determinations for servicing requests and review of assigned deteriorating files.. Perform annual credit quality reviews on assigned files.
</li><li>Facilitate a complete understanding of bank credit policies and systems through training of direct reports and internal partners.
</li><li>Administer assignments and follow up on all types of complex credits and serve as a point of contact for related questions from direct reports and employees from other departments. Participate in internal credit and pipeline calls as necessary.
</li><li>Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities &ndash; knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
</li><li>Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
</li><li>Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
</li><li>May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
</li><li>Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
</li><li>Takes personal initiative and is a positive example for others to emulate.
</li><li>Embraces our vision to become &ldquo;Business Bank of Choice&rdquo;.
</li>May perform other duties as assigned. 
<li>
</li></ul> 
 
About You:
 
Education
<ul><li>Bachelor's Degree in Business, Finance, Accounting, or related field (preferred)
</li></ul>Experience
<ul><li>4-7 years &mdash; of Commercial Underwriting, Loan Portfolio Management or other related experience. (Required)
</li><li>4-7 years &mdash; of related supervisory/management experience. (Required)
</li></ul>Skills
<ul><li>Proficient knowledge of underwriting, loan documentation, appraisal, and closing processes.
</li><li>Advanced knowledge and experience managing a commercial loan portfolio.
</li><li>Proficient knowledge of bank policies and documentation. Knowledge of SBA Credit and Environmental policies, SBA lending and eligibility standards, and SBA documentation, if applicable to assigned position.
</li><li>Possess strong leadership, problem solving, analytical, mathematical, customer service, and interpersonal skills.
</li><li>Proven ability to read and interpret data from credit reports, financial tables and charts, financial ratios, tax returns, and other financial statements and information.
</li><li>Possess excellent written and verbal communication skills. Ability to prepare written reports, correspondence, and financial and background information required.
</li><li>Experience managing and developing others and the ability to build and maintain relationships. Demonstrates a commitment to attracting, motivating, and retaining top talent.
</li><li>Ability to work effectively with individuals and groups across the company to manage customer relationships.
</li><li>Ability to partner effectively with team (i.e. Commercial Relationship Manager, Underwriter) and Credit Administration.
</li><li>Proficient in word processing, spreadsheet, and industry specific software (Word, Excel, T-Soft, and Filemaker Pro preferred).
</li></ul>Travel Requirements
<ul><li>Occasional
</li></ul> 
The pay range for this role is $[Position/Area Minimum to Position/Area 1.2 Compa Ratio].
The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
Primary Location: Ability to work fully onsite at posted location(s).
4370 La Jolla Village Dr Suite 300 San Diego CA 92122
Our Benefits:
We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. 
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com .
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.</div>

Middle Market Credit Manager

Mashreq

<div>
 Job Purpose
 
 - Analyze and process credit proposals and applications of MashreqBank&rsquo;s retail Lending Products for approval or escalation to Credit Supervisors within the stipulated TAT.
 
 - To ensure smooth implementation of the front end automation of credit process solution across all lending products with significant gains in customer experience and productivity.
 
 - Regulating all approvals within the Credit Policy and Product parameters.
 
 - Ensuring consistent application of credit policy, quality of underwriting decisions and of documents held as collateral.
 
 - Responsible for the supervisory credit review function as and when required for RBG Products through implementation of standard operating procedures and policies as per Product Program Guidelines.
 
 - Responsible as a reliable back up in the absence of team leader/Asst Manager.
 
 - Responsible in the development of the new staff into the team and also periodically assist in the training of the new staff in the team
 
 
 Key Result Areas
 
 Credit Analysis
 
 - Analyzing for approval or escalation to higher authority : eligibility as per policy, bank statement, past data check on &lsquo;banks core systems, review through application processing system and create a credit proposal with all details for further checks and approvals
 
 - Measuring, evaluate and providing suggestion to improve the team&rsquo;s productivity. This will be done by maintaining key performance indicators and daily productivity MIS
 
 - To undertake various assigned projects to increase the unit productivity and to enhance product and credit policy for retail lending products.
 
 Exception Identification
 
 - Exception identification for eligibility, pricing, CPV, information capture on the system and collateral compliance
 
 - Communicating major deficiencies and policy violations to Team Leader/Asst Manager for follow-up.
 
 - Categorizing cases as &lsquo;Declined&rsquo;, &lsquo;Rejected&rsquo;, or &lsquo;for Deviation Approval&rsquo; if above checks fail.
 
 - To ensure daily productivity targets are met.
 
 - To ensure quality service to internal / external customers by adhering to the committed turnaround time.
 
 Training &amp; Testing
 
 - To be actively involved in the process of training and testing implemented by the quality unit.
 
 - To help in the on job training of the new staff in the team
 
 - To be a key team player and should at all times keep the motivation levels up within the team
 
 Credit Policy / Product Manual &amp; Operational Issues
 
 - Identifying anomalies in Credit Policy and Product Manual.
 
 - Recommending additions and modifications to Credit Policy and Product Manual.
 
 - Recommending improvements in operational procedures and risk areas from time to time.
 
 
 Knowledge, Skills and Experience
 
 - Graduate with 5 years work experience in Credit Management environment.
 
 - Excellent analytical skills.
 
 - Sound interpersonal skills
 
 - Ability to problem solving and work independently.
 
 - Should be customer focused and achievement oriented.
</div>

Assistant Manager- Credit Initiation & Compliance (Mashreq Global Network)

Professional Credit

<div>Do you possess experience in collections and a genuine passion for delivering top-notch customer service while assisting individuals in need? If this describes you, please continue reading!
Professional, the leading national accounts receivable management services provider, currently has immediate openings for Credit Representatives. We are dedicated to transforming the collections industry one call, text, and chat at a time. We offer you the necessary training for success as you help people navigate challenging times. Are you ready to make a difference in the lives of others?
At Professional, we place great importance on how our team interacts with consumers. We aim to ensure that every interaction is both positive and productive. We are in search of individuals who are eager to join our dynamic team and genuinely want to assist others. Using state-of-the-art omni-channel communication technology, you'll have the opportunity to provide exceptional customer service to consumers through text, live chat, email, and phone calls at every touch point.
The position is full-time, 40 hours per week. After training, start times vary with a &frac12; day Saturday rotation, once a month. During the initial training, hours are from 8am &ndash; 5pm and onsite at our Springfield, OR office.
What will you do as a Call Center Credit Representative?<ul><li>
Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
</li><li>We will train you to take inbound and outbound calls with utmost professionalism and courtesy.</li><li>
Navigate cutting edge Customer Relationship Management (CRM) software</li><li>
Learn negotiation and sales techniques applicable to all industries
</li><li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
</li><li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li><li>
Good decision making skills are required.</li></ul></div>

CREDIT REPRESENTATIVE Lvl 1

Farmers Home Furniture

<div>Description:

The purpose of this classification is to perform work functions associated with coordinating, overseeing and managing accounts receivable and collection duties. The person in this position will be responsible for approving or declining and issuing lines of credit to customers; conducting credit investigations; and following proper credit approval procedures that limit losses while growing the store&rsquo;s accounts receivable. This person would also ensure that customers with delinquent accounts are contacted and proper collection procedures are followed.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.<ul><li>
Supervises, directs, and leads assigned staff, processing employee concerns and problems, directing work, , disciplining, and provides general guidance as to attain efficient office and credit operations.
</li><li>Manages and oversees the activities and operations of the accounts receivable and collection areas.</li><li>
Reviews and evaluates applications; investigates and verifies financial status and reputation of prospective customers applying for credit; prepares documents to substantiate findings; recommends rejection or approval of credit applications; establishes credit limitations on customer&rsquo;s account.</li><li>
Contacts customers by telephone and/or text to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment; mails form letters, texts, and/or late charge notices to customers to encourage payment of delinquent accounts; travels to customers&rsquo; homes to collect on late payments; assists with repossessions of merchandise as necessary; ensures payments are posted to customer&rsquo;s account.</li><li>
Ensures all correspondence and attempted correspondence with customers concerning accounts is properly documented.</li><li>
 Reviews and analyzes collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.</li><li>
Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts; organizes collection workload according to degree and amount of delinquency; determines which accounts to delegate to assigned staff for collection.</li><li>
Prepares paperwork prior to legal action to be initiated against severely late-paying customers; Submits delinquent accounts to attorney or outside agency for collection with prior approval of the Store Manager.</li><li>
Customer files must be stored in a fireproof cabinet and maintained in alphabetical order. Customer files should be filed based on the current status of the account as follows: Active, Paid Out, Charge-Off, Repo, and Bankrupt. These cabinets should be located in an office or other area that is not accessible to the public.
</li><li>In the course of business, as customer files are used in credit approval and customer service capacities, the files should remain in the office area. At no time, should customer files be handled, used, or stored on the sales floor areas.</li><li>
Refers to and follows all other areas of Handling Customer Files and Personal Information Procedure.</li><li>
Responsible for office organization, ensuring that each day&rsquo;s bookkeeping workload including customer files are filed away accordingly by the end of each business day.</li><li>
Implements and uses the company&rsquo;s Bookkeeping Checklist when completing the daily bookkeeping work.</li><li>
All cash receipts must be deposited to the store's bank account in a night deposit bag on the day it is received.</li><li>
If possible, the cash drawer fund should also be left in a bank night depository.</li><li>
Leaves cash drawers empty and open each night.</li><li>
Any time the cash drawer is left unattended, the drawer must be locked and the key removed. The key will remain in the possession of the employee assigned responsibility for that cash drawer by the Store Manager.</li><li>
Refers to and follows all other areas of ARS 15.</li><li>
Collects on returned checks and delinquent accounts.</li><li>
Maintains a work environment free of legally prohibited discriminatory practices and sexual harassment.</li><li>
Completes, prepares, reviews, and/or approves a variety of forms, logs, requests, records, reports, correspondence, and other documents associated with daily responsibilities of this position; oversees maintenance of accurate files and administrative records.</li><li>
Operates a calculator, copy machine, telephone, or other equipment as necessary to complete essential functions.</li><li>
Upholds and promotes our H.O.M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a Motivated owner that cares, and Ensuring that excellence is a habit personally and for those entrusted to them to lead.</li></ul> 
ADDITIONAL FUNCTIONS<ul><li>
Performs the duties of the Store Manager as required</li><li>
Assists in other store departments as required.</li><li>
Performs other related duties as required.</li></ul>
Requirements:

MINIMUM QUALIFICATIONS
High School Diploma or GED required; three (3) years experience in accounting/bookkeeping, loan processing, and/or collections; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position. Must possess and maintain a valid State Driver&rsquo;s License. 
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or access data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit. Includes the ability to make decisions on procedural and technical levels.
Equipment, Machinery, tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; the ability to interpret graphs.
Functional Reasoning: Requires the ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form; the ability to apply principles of rational systems; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, in addition to that which is clearly measurable or verifiable. 
Farmers Furniture is an Equal Opportunity Employer. The Company is committed to maintaining an environment free of harassment and discrimination. 
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert moderate physical effort, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-50 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, temperature extremes, electric currents or toxic agents/chemicals.
Farmers Furniture is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.</div>

Credit Manager

Mohawk Industries

<div>Are you looking for more? 
At Mohawk Industries, we&rsquo;re committed to more &ndash; more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. 
 
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what&rsquo;s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk. 


What we need:

The Credit Coordinator is an entry-level contributor that supports the department by completing clerical work and monitoring records. This role involves evaluating credit applications, monitoring credit limits, and collaborating with internal and external stakeholders to ensure effective credit management.

What you&rsquo;ll do:
<ul>
<li>Gains understanding of company operations and industry trends; assists with identification of potential process improvements.</li>
<li>Analyze credit reports, financial statements, trade reports, and bank references to make an informed decision on establishing a credit guide.</li>
<li>Performs data entry to establish and maintain customer account database files; ensures all required information is processed promptly, accurately, and in accordance with established guidelines.</li>
<li>Research account discrepancies for chargebacks, reconciliation, negotiate payments, and notify and collect payment toward delinquent accounts.</li>
<li>Collaborate between Credit groups and other areas of the business to determine next steps for customer and provide resolution (Sales, Customer Service, Claims, Logistics, etc.)</li>
<li>Completes high volume incoming credit calls and collection calls.</li>
<li>Performs other duties as needed.</li>
</ul>
What you have:
<ul>
<li>Bachelor&rsquo;s degree in a related field or equivalent education and/or experience.</li>
<li>0-2 years&rsquo; relevant experience or equivalent education and/or experience.</li>
</ul>
What you&rsquo;re good at:
<ul>
<li>Applies conceptual knowledge of the theories, practices, and procedures within a discipline.</li>
<li>Excellent communication, problem solving, and organizational skills.</li>
<li>Able to multitask, prioritize, and manage time effectively.</li>
<li>High level of integrity and discretion in handling sensitive and confidential data.</li>
<li>Proficient using Microsoft Office Suite products.
</li><li>Knowledge of accounting terminology, practices, and concepts.</li>
</ul>
What else?
<ul>
<li>While we&rsquo;re a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time</li>
<li>We&rsquo;re located in a pretty great spot &ndash; check out this video to see what we mean.</li></ul> 

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk&rsquo;s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world&rsquo;s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States. 

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don&rsquo;t Work participant.</div>

Credit Coordinator

<div>Remote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas
Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we&rsquo;re looking for someone like you!
Join the Industry Leader 
Professional, the nation&rsquo;s top provider of accounts receivable management services, is hiring Credit Representatives right now! We&rsquo;re revolutionizing the collections industry&mdash;one call, text, and chat at a time&mdash;and we need compassionate, driven individuals to join us.
Why Choose Professional? 
At Professional, we believe every interaction matters. That&rsquo;s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone&mdash;delivering top-notch service at every touchpoint.
If you&rsquo;re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!
Job Details:<ul><li>
Position is Full-Time, 40 hours per week, working Monday &ndash; Friday, 8 am &ndash; 5 pm PST</li><li>
Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas)</li></ul>
Work from Home Requirements:<ul><li>
Minimum of 1.5 years 1st or 3rd party collection experience.</li><li>
Dedicated, private room in your home that is quiet during work hours.</li><li>
Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li><li>
Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.</li><li>
You will be required to sign and acknowledge these work-from-home requirements.</li><li>
Must have a personal cell phone to install a security application.</li><li>
Must be present in virtual work environment via company provided webcam during all working hours.</li><li>
Must be meeting minimum performance levels and KPI&rsquo;s.</li></ul>
What Will You Be Doing as a Credit Representative?<ul><li>
Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
</li><li>We will train you to take inbound and outbound call with utmost professionalism and courtesy.
</li><li>Negotiate and set-up payments.</li><li>
Navigate cutting edge Customer Relationship Management (CRM) software</li><li>
Learn negotiation and sales techniques applicable to all industries
</li><li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
</li><li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li><li>
Good decision making skills are required.
</li></ul>Top Reasons to Join Our Team:<ul><li>
A stable organization offering an exciting yet challenging employment opportunity,</li><li>
Growth potential, both personally and professionally.
</li><li>Comprehensive training to set you up for success.</li><li>
A supportive, dynamic team environment and Company Culture.</li><li>
The chance to make a meaningful impact by helping people navigate tough times.</li><li>
Great benefits (health, dental &amp; vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days.</li><li>
We offer a traditional 401k/Roth Plan with discretionary matching.</li><li>
Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)</li><li>
Paid Volunteer and Community Outreach Program that allows you to &lsquo;help others&rsquo; in the community,</li><li>
Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission.
</li></ul>See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers
Apply today and start making a difference with Professional!
EOE/DFW</div>

CREDIT REPRESENTATIVE (remote) Lvl 1

Search 10000+ Credit relationship manager jobs near you this March. New roles added regularly across leading industries. Apply today.