credit representative

Eastern Metal Supply

<div><div><b>Position Summary</b></div><div></div><div><div><div><br>
The Senior Credit Representative is responsible for managing high volume accounts and acquisition accounts, focusing on collections and credit analysis. This role involves evaluating credit histories, preparing reports for credit analysts, and ensuring timely updates to A/R credit files. The representative collaborates with credit manager and supervisor to maintain account accuracy and credit queue releases.</div></div></div><div></div><div><b><br>
Essential Duties/Responsibilities</b></div><div></div><div><div><div><br>
The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee with this job title.</div><div></div><div><br>
<ul><li>
Maintaining effective control of all assigned accounts in accordance with guidelines established in the Credit Policy</li><li>
Closely monitor cash receivables, establish credit relationships with credit- worthy companies and collect balances within established credit terms</li><li>
Communicate with inside and outside sales representatives regarding credit decisions, delinquencies, deliveries, credit holds and other information needed</li><li>
Initiate calls to customers with accounts that are past due for payment</li><li>
Manage all ageing reports, and work to resolve open receivables with assigned credit representatives</li><li>
Work closely with credit representatives to address any account-related issues and provide guidance as needed.</li><li>
Answer incoming calls from customers to resolve billing and invoicing discrepancies</li><li>
Conduct regular account reviews with Credit Manager/Supervisor to ensure compliance and accuracy</li><li>
Manage and prioritize accounts within the credit queue to facilitate timely shipping releases</li><li>
Generate email correspondence and make sound credit decisions on problematic accounts</li><li>
Analyze credit histories and submit requests for credit line increases or updates, particularly for accounts not reviewed in over a year</li><li>
Prepare and present reports related to account status, collections, and credit history updates</li><li>
Any other requests by credit manager or supervisor</li></ul></div></div></div><div></div><div><b><br>
Qualifications</b></div><div></div><div><div><div><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
<ul><li>
Previous experience in credit management or collections, preferably in a senior role.</li><li>
Strong analytical skills, attention to detail, and excellent communication abilities.</li><li>
Experience with credit evaluations processes, aging analysis, and credit release queues</li></ul></div></div></div><div></div><div><b><br>
Education</b></div><div><div><div><ul><li>
Bachelor&rsquo;s degree in Business or related field preferred</li></ul></div><div><ul><li>
Experience with credit and collection management will be considered</li></ul></div></div></div><div></div><div><b><br>
Experience/Skills/Abilities Required</b></div><div></div><div><div><div><br>
<ul><li>
Experience in evaluating credit worthiness and understanding risk factors associated with extending credit.</li><li>
Background in developing and implementing effective collections strategies to minimize bad debt.</li><li>
Experience in reconciling accounts and resolving discrepancies efficiently.</li></ul></div><div><ul><li>
Familiarity with managing customer relationships and providing exceptional service, even in challenging situations.</li><li>
Proficiency in identifying issues and developing effective solutions to resolve account disputes or delays.</li><li>
Excellent organizational skills to manage multiple accounts, tasks and deadlines efficiently.</li><li>
Keen eye for detail to ensure accuracy in credit assessments and A/R accounts.</li><li>
Strong verbal and written communication skills for clear interaction with customers and team members.</li><li>
ability to adapt to changing regulations and credit and collection policies as evolving business needs</li><li>
Capability to mentor and lead other credit representatives, fostering a collaborative work environment.</li><li>
Proficiency with Microsoft Office and financial analysis tools</li></ul></div></div></div><div></div><div><b><br>
Work Environment/Physical Demands</b></div><div></div><div><div><div><br>
Typical office environment &ndash; moderate noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds.</div></div></div></div><div></div>

Senior Credit Representative

Professional Credit

<div><p><b><i>Do you possess experience in collections and a genuine passion for delivering top-notch customer service while assisting individuals in need? If this describes you, please continue reading!</i></b></p><p>
Professional, the leading national accounts receivable management services provider, currently has immediate openings for Credit Representatives. We are dedicated to transforming the collections industry one call, text, and chat at a time. We offer you the necessary training for success as you help people navigate challenging times. Are you ready to make a difference in the lives of others?</p><p>
At Professional, we place great importance on how our team interacts with consumers. We aim to ensure that every interaction is both positive and productive. We are in search of individuals who are eager to join our dynamic team and genuinely want to assist others. Using state-of-the-art omni-channel communication technology, you'll have the opportunity to provide exceptional customer service to consumers through text, live chat, email, and phone calls at every touch point.</p><p>
The position is full-time, 40 hours per week. After training, start times vary with a &frac12; day Saturday rotation, once a month. During the initial training, hours are from 8am &ndash; 5pm and onsite at our Springfield, OR office.</p><p><b>
What will you do as a Call Center Credit Representative?</b></p><ul><li>
Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
</li><li>We will train you to take inbound and outbound calls with utmost professionalism and courtesy.</li><li>
Navigate cutting edge Customer Relationship Management (CRM) software</li><li>
Learn negotiation and sales techniques applicable to all industries
</li><li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
</li><li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li><li>
Good decision making skills are required.</li></ul></div>

CREDIT REPRESENTATIVE Lvl 1

<div><p><b><i>Remote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas</i></b></p><p><b><i>
Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we&rsquo;re looking for someone like you!</i></b></p><p><b><i>
</i></b></p><p><b>Join the Industry Leader</b><br>
Professional, the nation&rsquo;s top provider of accounts receivable management services, is hiring <b>Credit Representatives</b> right now! We&rsquo;re revolutionizing the collections industry&mdash;one call, text, and chat at a time&mdash;and we need compassionate, driven individuals to join us.</p><p><b>
Why Choose Professional?</b><br>
At Professional, we believe every interaction matters. That&rsquo;s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone&mdash;delivering top-notch service at every touchpoint.</p><p>
If you&rsquo;re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!</p><p><b>
Job Details:</b></p><ul><li>
Position is Full-Time, 40 hours per week, working Monday &ndash; Friday, 8 am &ndash; 5 pm PST</li><li>
Location: Work from Home (<b><i>Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas)</i></b></li></ul><p><b>
Work from Home Requirements:</b></p><ul><li>
Minimum of 1.5 years 1st or 3rd party collection experience.</li><li>
Dedicated, private room in your home that is quiet during work hours.</li><li>
Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li><li>
Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.</li><li>
You will be required to sign and acknowledge these work-from-home requirements.</li><li>
Must have a personal cell phone to install a security application.</li><li>
Must be present in virtual work environment via company provided webcam during all working hours.</li><li>
Must be meeting minimum performance levels and KPI&rsquo;s.</li></ul><p><b>
What Will You Be Doing as a Credit Representative?</b></p><ul><li>
Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
</li><li>We will train you to take inbound and outbound call with utmost professionalism and courtesy<i>.
</i></li><li>Negotiate and set-up payments.</li><li>
Navigate cutting edge Customer Relationship Management (CRM) software</li><li>
Learn negotiation and sales techniques applicable to all industries
</li><li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
</li><li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li><li>
Good decision making skills are required.
</li></ul><p><b>Top Reasons to Join Our Team:</b></p><ul><li>
A stable organization offering an exciting yet challenging employment opportunity,</li><li>
Growth potential, both personally and professionally.
</li><li>Comprehensive training to set you up for success.</li><li>
A supportive, dynamic team environment and Company Culture.</li><li>
The chance to make a meaningful impact by helping people navigate tough times.</li><li>
Great benefits (health, dental &amp; vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days.</li><li>
We offer a traditional 401k/Roth Plan with discretionary matching.</li><li>
Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)</li><li>
Paid Volunteer and Community Outreach Program that allows you to <i>&lsquo;</i><i>help others</i><i>&rsquo; </i>in the community,</li><li>
Compensation begins at $15.50-$17.00 per hour, depending on experience, <i>plus commission.</i>
</li></ul><p>See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers</p><p>
Apply today and start making a difference with Professional!</p><p><i>
EOE/DFW</i></p></div>

CREDIT REPRESENTATIVE (remote) Lvl 1

<div><p><b><i>Remote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas</i></b></p><p><b><i>
Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we&rsquo;re looking for someone like you!</i></b></p><p><b>
Join the Industry Leader</b><br>
Professional, the nation&rsquo;s top provider of accounts receivable management services, is hiring <b>Credit Representatives</b> right now! We&rsquo;re revolutionizing the collections industry&mdash;one call, text, and chat at a time&mdash;and we need compassionate, driven individuals to join us.</p><p><b>
Why Choose Professional?</b><br>
At Professional, we believe every interaction matters. That&rsquo;s why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone&mdash;delivering top-notch service at every touchpoint.</p><p>
If you&rsquo;re enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!</p><p><b>
Job Details:</b></p><ul><li>
Position is Full-Time, 40 hours per week, working Monday &ndash; Friday, 8 am &ndash; 5 pm PST</li><li>
Location: Work from Home (<b><i>Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas)</i></b></li></ul><p><b>
Work from Home Requirements:</b></p><ul><li>
Minimum of 1.5 years 1st or 3rd party collection experience.</li><li>
Dedicated, private room in your home that is quiet during work hours.</li><li>
Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li><li>
Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.</li><li>
You will be required to sign and acknowledge these work-from-home requirements.</li><li>
Must have a personal cell phone to install a security application.</li><li>
Must be present in virtual work environment via company provided webcam during all working hours.</li><li>
Must be meeting minimum performance levels and KPI&rsquo;s.</li></ul><p><b>
What Will You Be Doing as a Credit Representative?</b></p><ul><li>
Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
</li><li>We will train you to take inbound and outbound call with utmost professionalism and courtesy<i>.
</i></li><li>Negotiate and set-up payments.</li><li>
Navigate cutting edge Customer Relationship Management (CRM) software</li><li>
Learn negotiation and sales techniques applicable to all industries
</li><li>Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
</li><li>General computer skills are required with the ability to navigate multiple screens and type 25 words per minute</li><li>
Good decision making skills are required.
</li></ul><p><b>Top Reasons to Join Our Team:</b></p><ul><li>
A stable organization offering an exciting yet challenging employment opportunity,</li><li>
Growth potential, both personally and professionally.
</li><li>Comprehensive training to set you up for success.</li><li>
A supportive, dynamic team environment and Company Culture.</li><li>
The chance to make a meaningful impact by helping people navigate tough times.</li><li>
Great benefits (health, dental &amp; vision Insurance) with the Employee only cost share is $206.76 per month and eligible the 1st of the month following 60 days.</li><li>
We offer a traditional 401k/Roth Plan with discretionary matching.</li><li>
Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)</li><li>
Paid Volunteer and Community Outreach Program that allows you to <i>&lsquo;</i><i>help others</i><i>&rsquo; </i>in the community,</li><li>
Compensation begins at $15.50-$17.00 per hour, depending on experience, <i>plus commission.</i>
</li></ul><p>See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers</p><p>
Apply today and start making a difference with Professional!</p><p><i>
EOE/DFW</i></p></div>

BILINGUAL CREDIT REPRESENTATIVE (remote) Lvl 1

Ecolab

<div>
 Ecolab is seeking an
 <strong>
  Associate Credit Representative
 </strong>
 who will be responsible for an assigned portfolio of accounts. In this role you will be accountable for managing all aspects of a portfolio which include collection activities necessary to reduce AR aging, DSO and mitigate risk for the company. This requires good written and verbal communication skills and applicable accounting, reconciliation, analytical and collection skills necessary to achieve the company and department objectives.
 <br/>
 <br/>
 <strong>
  What&rsquo;s In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
  </li>
  <li>
   The ability to make an impact and shape your career with a company that is passionate about growth
  </li>
  <li>
   The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Manage portfolio of customer accounts, working closely with sales to meet past due and DSO targets. Follow IMEA guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy &amp; procedures for collections, credit hold and credit risk to meet cash targets.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Establish and ensure monthly collection goals are integrated with total Saudi goals and targets flow to individual collectors.
  </li>
  <li>
   Implement strategies and deploy resources to meet collection targets and objectives.
  </li>
  <li>
   Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
  </li>
  <li>
   Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, Customer Relationships.
  </li>
  <li>
   Act as Escalation Leader for financial and customer issues
  </li>
  <li>
   Ensure team and individual goals on past due improvement are achieved.
  </li>
  <li>
   Monitor &amp; escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
  </li>
  <li>
   Lead &amp; support business AR specific policies, processes and improvement projects
  </li>
  <li>
   Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
  </li>
  <li>
   Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
  </li>
  <li>
   Ensure collection processes are documented and followed in compliance with SOX requirements.
  </li>
  <li>
   Develop succession planning for team, identifying training requirements and milestone targets
  </li>
  <li>
   Support internal and external audits as required.
  </li>
  <li>
   Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.
  </li>
  <li>
   Basic Qualifications
  </li>
  <li>
   Strong verbal and written communication in English.
  </li>
  <li>
   Previous experience in collections or customer facing role.
  </li>
  <li>
   Robust competency in Microsoft.
  </li>
  <li>
   Knowledge in working with database applications and ERP systems e.g., SAP.
  </li>
  <li>
   Ability to influence internally with key stakeholders and externally with customers.
  </li>
  <li>
   Preferred Qualifications
  </li>
  <li>
   University degree
  </li>
  <li>
   3-5 years of business experience in credit.
  </li>
  <li>
   Ability to influence without authority.
  </li>
  <li>
   Knowledge in working with database applications SAP.
  </li>
  <li>
   High level proficiency in Microsoft.
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Skills &amp; Competencies:
  </li>
  <li>
   Self -motivated; Assertive
  </li>
  <li>
   Proven record of meeting deadlines
  </li>
  <li>
   Process-orientation with customer focus
  </li>
  <li>
   Time management, organization, and prioritization skills
  </li>
  <li>
   Ability to apply judgment in problem solving
  </li>
  <li>
   Ability to ask probing questions to obtain necessary information
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Commitment to a Culture of Inclusion &amp; Belonging
  <br/>
  <br/>
 </strong>
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>


Credit Controller Associate

Scholastic

<div><div>Job Description:</div><div></div><div>
RESPONSIBILITIES:</div><div>
This position plays a key role in making sure Accounts Receivable is following the PCI guidelines working in a secured environment. All of the work is time sensitive and will need to be completed in a timely manner to meet department service level requirements.</div><ul><li>
This position will be responsible for generating tokens for all credit card orders we receive through email, fax and white mail. They will then be responsible for redacting the credit card number.</li><li>
Will assist in processing credit card exception reporting.</li><li>
Will need to be able to research credit card orders through Oracle, the AS400 and other Web Based programs.</li><li>
Will take incoming calls assisting customers with the credit card orders as well as make out bound clarification calls.</li><li>
Communication includes internal transfer calls from other customer service agents as well as from our St Charles Inside sales office.</li><li>
Will provide feedback to the NSO management team and perform other duties as required.</li></ul><div></div><div>
Qualifications</div><ul><li><div>
Ability to learn new skills quickly and retain information learned.</div></li><li>
Confidentiality required.</li><li>
Excellent written and oral communication skills with the ability to express thoughts clearly, know how to listen, and contribute to a team environment.</li><li>
Excellent problem-solving abilities.</li><li>
Must be able to multitask and utilize multiple systems at a time.</li><li>
Must be willing to make decisions and use judgment in resolving customer problems.</li><li>
Work independently with high degree of accuracy and attention to detail.</li><li>
Abide by strict Payment Card Industry (PCI) Compliance and Security Guidelines.</li><li>
Computer skills, including website navigation and usage preferred.</li><li>
Previous business phone etiquette is preferred.</li><li>
Outlook, Excel and Word experience preferred.</li><li>
Must pass background check.</li><li>
Customer Service experience preferred.</li><li>
Experience with Oracle and AS400 preferred.</li><li>
Demandware/Salesforce Experience preferred.</li></ul><div></div><div>
Time Type:</div><div></div>
Full time<div></div><div>
Job Type:</div><div></div>
Regular<div></div><div>
Job Family Group:</div><div></div>
Cust Svc &amp; Call Center<div></div><div>
Location Region/State:</div><div></div>
Missouri<div></div><div>
Compensation Range:</div><div></div>
Hourly Rate: 18.50 - 19.50<div></div><div>
EEO Statement:</div><div>
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.</div><div></div><div><div>
EEO is the Law Poster</div></div><div></div><div><div>
EEO Scholastic Policy Statement</div></div><div></div><div><div>
Pay Transparency Provision</div></div></div>

Payment Representative III

Munson Healthcare

<div><b>Company Description</b><p><b><i><br>
More Than Just Care, It&rsquo;s Community</i></b></p><p>
Imagine doing meaningful work in a place where people vacation. That&rsquo;s life at Munson Healthcare - northern Michigan&rsquo;s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.</p><p>
If you want a career in healthcare and a lifestyle most people only dream about &ndash; with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be <i>Munson Material. </i>To us, that means teammates who live by our values of <i>excellence, teamness, positivity, creativity,</i> and a commitment to creating <i>exceptional experiences</i> for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.</p><p><b><i>
Invested in You</i></b></p><ul><li><p><b><i>
Grow: </i></b>Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.</p></li><li><p><b><i>
Thrive:</i></b> Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.</p></li><li><p><b><i>
Be Well: </i></b>Free wellness platform for you and your family, plus personalized support for personal or family challenges.</p></li><li><p><b><i>
Be Heard:</i></b> Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings</p></li></ul><b><br>
Job Description</b><p><b><i><br>
A Day in the Life</i></b></p><ul><li><p>
Responsible for &quot;data accuracy and input&quot; on the appropriate computer billing system.</p></li><li><p>
Responsible for inputting new and updating old information on the computer billing system.</p></li><li><p>
Handles questions from patients or interested persons concerning insurance, credit, or other problems relating to the agency.</p></li><li><p>
Reviews and mails monthly statements on private pay, commercial, compensation and problem Blue Cross and Champus accounts. Files electronic claims when available. Follows-up litigation cases.</p></li><li><p>
Utilizes current billing system to scan all necessary patient documents into the electronic medical record.</p></li><li><p>
Follows up with Physicians and referral sources for documentation/authorization needed to bill for services.</p></li><li><p>
Reviews Munson Home Medical Equipment accounts receivable statements, post comments, bills insurance, receives payment, coordinates refund, sends statements and makes collection calls. Refers uncollectibles to collection agency.</p></li></ul><b><br>
Qualifications</b><p><b><i><br>
What&rsquo;s Required</i></b></p><ul><li><p>
High school graduate, Associate&rsquo;s degree in business preferred, with further education in word processing, spread sheets and database management required.</p></li><li><p>
Three years experience in a hospital or related prior employment required.</p></li><li><p>
Proven above average math, analytical, interpersonal and communication skills required; medical terminology preferred.</p></li></ul><b><br>
Additional Information</b><p><b><i><br>
Are you Munson Material? Apply today!</i></b></p><div></div><p>
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.</p></div>

Billing Representative

Search 10000+ Credit representative jobs near you this March. New roles added regularly across leading industries. Apply today.