credit support specialist

Genea Energy Partners

<div>Job Title: Invoice Support Specialist I

Department: Submeter Billing

Reports to: Operations Manager

Experience: 1 to 3 years

Location: India-Remote

Shift Timings: Monday-Friday- 8:30PM-5.00AM IST. 


Company Introduction
Genea was built on a foundation of listening to and serving our commercial real estate customer&rsquo;s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. 


Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. 


Company Introduction
Genea was built on a foundation of listening to and serving our commercial real estate customer&rsquo;s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of twenty-one of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. 


Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. 


Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations centre in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. 


Job Overview:

The Invoice Support Specialist I assist the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems. 


Duties and Responsibilities:
<ul><li>Accurately enter meter reading and billing information</li></ul>
<ul><li>Accurately enter main utility information and other billing and usage information into a variety of reports / formats</li></ul>
<ul><li>Communicate to Customers and Invoice Specialists regarding abnormalities with readings/utility rates entered in the various systems / reports.</li></ul>
<ul><li>Create Excel and PDF files of reports and invoices, upload files of tenant charges, and email invoices to Customers and Tenants where applicable.</li></ul>
<ul><li>Track stage of assignments in Microsoft Planner</li></ul>
<ul><li>Screen and respond to Customer calls coming in regarding Submeter Billing inquiries.</li></ul>
<ul><li>Provide courteous and helpful direction for clients to the party that they need to speak with</li></ul>
<ul><li>Assist with research related to rates required for invoice generation.</li></ul>
<ul><li>Provide training to entry-level team members as needed.</li></ul>
<ul><li>Communicate to other staff members of availability to perform additional tasks.</li></ul>
<ul><li>Participate in company / team meetings.</li></ul>
<ul><li>Assist with efforts to streamline processes.</li></ul>
<ul><li>Perform other related duties as assigned by management.</li></ul> 


Qualifications:
<ul><li>High school diploma or general education degree (GED), or 1-3 years related experience and/or training, or equivalent combination of education and experience.</li></ul>
<ul><li>Computer skills required: Knowledge and prior use of Microsoft applications such as Team, Excel, Word, and Outlook</li></ul>
<ul><li>Data entry in 10-key pad, keyboard typing.</li></ul> 


Competencies:
<ul><li>Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li></ul>
<ul><li>Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.</li></ul>
<ul><li>Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li></ul>
<ul><li>Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.</li></ul>
<ul><li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li></ul>
<ul><li>Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li></ul>
<ul><li>Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</li></ul>
<ul><li>Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.</li></ul> 


 Perks and benefits we offer:

✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle.

✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions.

✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events.

✨ Health &amp; Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC.

✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024.

✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule</div>

Invoice Support Specialist I New

SC State Credit Union

<div>Department: Human Resources
Reports To: Manager of Human Resources 
Position Summary
The HR Specialist plays a vital role in supporting the credit union's most important asset-its people. Reporting to the Manager of Human Resources, this position is responsible for payroll and timecard administration, benefits administration, ADP/HRIS maintenance, reporting, and employee support across the organization. 
This role requires a high level of confidentiality, professionalism, and attention to detail. The HR Specialist contributes directly to a positive employee experience by ensuring accurate payroll, effective onboarding and orientation, reliable benefits administration, and responsive HR support. Through this work, the HR Specialist helps foster employee engagement, compliance, retention, and trust in the Human Resources function. 
Key Responsibilities<ul><li>
Administer day-to-day payroll and timecard processing, ensuring accuracy, timeliness, and compliance.</li><li>
Support employees and managers with HR related questions, benefits, evaluations and transfers, payroll, and timecard-related maintenance.</li><li>
Maintain accurate employee records and personnel files in accordance with internal policies and regulatory requirements.</li><li>
Prepare and complete required payroll action forms, benefit forms, and state, federal, and internal HR reports. Working knowledge of Excel is required.</li><li>
Assist in administering employee benefits programs, including enrollments, changes, billing and reporting.</li><li>
Assist with the coordination and support of new hire onboarding and orientation to ensure a welcoming, informative, and compliant start for new employees.</li><li>
Assist with the administrative termination processes.</li><li>
Assist employees and management with HR-related inquiries, requests, and general guidance with thorough and supportive responses.</li><li>
Provide administrative and operational support as a Team across all HR functions.</li><li>
Assist as needed and maintain working knowledge of current and upcoming job openings.</li><li>
Uphold strict confidentiality and exercise sound judgment when handling sensitive employee, applicant, and organizational information.</li></ul> 
Commitment to Employees
The HR Specialist understands the significant impact Human Resources has on every employee's experience-from their first day through every stage of employment. This role is committed to delivering accurate, respectful, and timely HR services that support employees, promote fairness, and reinforce the credit union's values and culture. 
Qualifications<ul><li>
Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field, or an equivalent combination of education and experience.</li><li>
Preferably 2 years of related experience in human resources, payroll, or timecard administration, or similar functions.</li><li>
(Internal - at least 1 year of SCU employment)</li><li>
Intermediate working knowledge of Microsoft programs such as Excel is required, experience in payroll systems is a plus.</li><li>
Strong attention to detail and organizational skills.</li><li>
Proven ability to handle confidential information with discretion and professionalism.</li><li>
Effective communication skills and a customer-service-oriented approach.
</li><li>Must be able to lift, bend, push and pull up to 30 lbs. Limited local or no travel required.</li></ul> 
Preferred Qualifications<ul><li>
Experience in HR or positions within a credit union or financial services environment.</li><li>
Experience supporting onboarding or new hire orientation programs.</li><li>
Experience in HRIS or payroll processing systems.</li><li>
Knowledge in labor laws or general HR policies and procedures.</li></ul> 
Assessments in these areas may be conducted during the interview process. 
EOE - This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, veteran status, pregnancy, childbirth, or related medical conditions, or any other classification protected by law.</div>

Human Resources Specialist

A Hiring Company

<div>
 
 &nbsp;Accounting Specialist maintains responsibility for various accounting related processes and transactions. Our Accounting Specialist will foster our "United For You" service promise which requires taking personal responsibility for providing outstanding member service that builds loyalty and supports a service selling environment. Our Accounting Specialist will also work collaboratively to foster a culture that encourages diversity and independent thinking and a member-centric, digital organization to meet or exceed UnitedOne's mission, strategic objectives, and promote the overall success of the credit union.
 
 
 
 
 
 Specific responsibilities:
 
 
 
 
 
 &nbsp;Performs daily processing of files including morning processing, ACH, Sharedraft, Mobile Deposit, Positive Balance Files, etc.
 
 
 
 
 
 Handles all accounts payable functions, including dealing with vendors, writing checks and resolving disputes.&nbsp;
 
 
 
 
 
 Maintains and posts fixed assets and prepaid reports.&nbsp;
 
 
 
 
 
 Performs daily bill payment program processing, including exceptions and returns.&nbsp;
 
 
 
 
 
 Assists department manager with preparation of assigned quarterly reports and end-of month activities.&nbsp;
 
 
 
 
 
 Maintains knowledge of plastic card program and can assist with member questions.&nbsp;
 
 
 
 
 
 Balances daily cash, cash letter, outstanding checks, teller transactions, suspense accounts, loans, shares, daily card transactions, ATMs and branch vaults as needed.&nbsp;
 
 
 
 
 
 Provides support to other departments as needed.&nbsp;
 
 
 
 
 
 Processes incoming and outgoing wires, tax levies, paper payrolls, qualified return checks, share and loan charge-offs.
 
 
 
 
 
 Posts GL entries and performs account reconciliations.
 
 
 
 
 
 Welcomes the opportunity to learn new technology and innovation and works to stay updated on the latest technology advancements.
 
 
 
 
 
 Possesses an ability to work in a member-centric, digital organization including supporting advancements as they occur.
 
 
 
 
 
 Performs all other duties as assigned and/or necessary.
 
 
 
 
 
 Complies with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
 
 
 
 
 
 Serves as an active member of the community by volunteering and participating in community events on behalf of UnitedOne Credit union and to promote the benefits of membership.&nbsp;
 
</div>

Accounting Specialist

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Credit Analyst
 
 
 
 Location: Abu Dhabi/Sharjah
 
 
 
 
 Role purpose:
 
 
 
 Provide full support to branches and DSU&rsquo;s by reviewing and processing proposed finance applications in a timely fashion and within approved polices&nbsp;
 
 &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Key accountabilities of the role:
 
 &nbsp;&nbsp;
 
 
 
 <li>
 Examining credit Application for completeness and timeliness of information, noting exceptions for correction.
 <ul>
 <li>
 Preparation of error free credit docs
 </li>
 <li>
 Vigilance in applying de-dupes
 </li>
 <li>
 Observing agreed TAT.
 </li>
 <li>
 &nbsp;Compliance policies and satisfactory Risk&nbsp;Rating.
 </li>
 </ul>
 </li>
 <li>
 Analyze Bank Statements so as assess its genuineness, continuity, business turnovers, cheque returns, average balances and to observe if there is any chance of artificial fabrication of such statements.
 </li>
 <li>
 Analyze applicant&rsquo;s financial statements and comment on its findings (where required).
 </li>
 <li>
 &nbsp;Check customer&rsquo;s status through de-dupes/CBRB.
 </li>
 <li>
 Meeting the minimum daily targets assigned by management while maintaining the lowest level of errors as measured by the score card.&nbsp;
 </li>
 <li>
 Escalate cases requiring higher DP with full analysis and recommendations to facilitate their decision making&nbsp;
 </li>
 <li>
 Demonstrate full and up to date knowledge of ADIB&rsquo;s products, policies and procedures.&nbsp;
 </li>
 <li>
 Proactively and continually make and recommend system changes and enhancements, also&nbsp;ensure that all procedures and policies are implemented and being followed in compliance with organization.
 </li>
 <li>
 Demonstrate full team spirit and positive attitude.
 </li>
 <li>
 Perform any other responsibilities entrusted by ADIB Management from time to time and any other task assigned by Management
 </li>
 
 
 
 
 
 Results required:
 
 
 
 <ul>
 <li>
 Support business in achieving monthly budget &amp; targets while maintaining highest quality portfolio
 </li>
 <li>
 Additional support to business in capturing customers within the acceptable parameters without violating CB regulations.&nbsp;
 </li>
 <li>
 Contribute positively to the daily underwriting activities&nbsp;
 </li>
 <li>
 Improve communication branches and DSU&rsquo;s as being internal customers
 </li>
 <li>
 Provide constructive comments and feedback on proposed finance applications&nbsp;
 </li>
 <li>
 Compliance of policies &amp; procedures &ndash; Comply and perform Key operational controls as required in ADIB&rsquo;s polices &amp; procedures in day-to-day operations.
 </li>
 </ul>
 
 
 
 Specialist skills / technical knowledge required for this role:
 
 
 
 <ul>
 <li>
 Good credit and analytical skills and knowledge&nbsp;
 </li>
 <li>
 Minimum 3 years of practical banking experience preferably in the finance &amp; credit field&nbsp;
 </li>
 <li>
 Detailed knowledge of ADIB&rsquo;s Retail Banking credit products &amp; services
 </li>
 <li>
 Broad knowledge of ADIB&rsquo;s Retail Credit &amp; Operational Policies &amp; Procedures
 </li>
 <li>
 Good Knowledge of UAE banking practices, regulations &amp; risks
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Good Computer Skills
 </li>
 </ul>
</div>

Credit Analyst

Oriental Export Corporation

Job SummaryThe Accounts Receivable Specialist is responsible for managing and monitoring customer accounts to ensure timely and accurate collections, proper application of payments, and resolution of billing discrepancies. This role plays a critical part in maintaining healthy cash flow, enforcing credit terms, and supporting internal sales and operations teams.Key Responsibilities<ul><li>Manage the full accounts receivable cycle, including invoicing, cash application, and collections</li><li>Monitor customer aging reports and proactively follow up on past-due balances</li><li>Communicate with customers regarding payment status, discrepancies, and account inquiries</li><li>Apply customer payments accurately via ACH, wire, check, and credit card</li><li>Reconcile customer accounts and resolve short payments, deductions, and chargebacks</li><li>Coordinate with sales, customer service, and operations teams to resolve billing or delivery issues impacting payment</li><li>Assist with credit evaluations, credit limit reviews, and account holds as needed</li><li>Prepare regular AR reports, including aging summaries and collection status updates</li><li>Maintain accurate records and documentation in ERP/accounting systems</li><li>Support month-end close activities related to accounts receivable</li><li>Ensure compliance with company credit policies and internal controls</li></ul>Qualifications &amp; Experience<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, or a related field preferred</li><li>2&ndash;5 years of experience in accounts receivable, billing, or collections</li><li>Strong understanding of AR processes, aging analysis, and cash application</li><li>Experience working with ERP or accounting systems</li><li>Proficient in Microsoft Excel and basic financial reporting</li><li>Strong communication and follow-up skills</li><li>High attention to detail and accuracy</li><li>Ability to manage multiple accounts and deadlines in a fast-paced environment</li></ul>Preferred Skills<ul><li>Experience working with B2B customers and distribution-based businesses</li><li>Knowledge of credit and collections best practices</li><li>Familiarity with sales tax and invoicing compliance is a plus</li></ul>What We Offer<ul><li>Competitive compensation</li><li>Growth opportunities within a rapidly expanding organization</li><li>Collaborative and professional work environment</li></ul>Job Type: Full-timePay: ₹12,422.21 - ₹20,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Accounts Receivable Specialist

PayTech Group

<div>
 
 Job Title:
 
 Cards Product Management Specialist
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Bahrain
 
 
 
 Division:
 
 Retail Banking/ Cards &amp; Payments
 
 
 
 Relevant experience:
 
 
 
 <ul>
 <li>
 10-15 years cards product/ portfolio management
 </li>
 <li>
 Card Product launches
 </li>
 <li>
 Process/ Policy revamp
 
 
 
 </li>
 </ul>
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Experience of product launches, CVP development, SAMA regulations knowledge
 </li>
 <li>
 Knowledge of cards (debit, credit and prepaid) profitability and key metrics
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 The Cards Product Management Specialist is responsible for driving the strategic development, commercialization, and lifecycle management of card products. This includes overseeing product launches, optimizing portfolio performance, managing vendor relationships, and ensuring compliance with regulatory standards. The role is pivotal in enhancing customer engagement, profitability, and operational efficiency across the card business. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole bank value which is not limited to Card Launches and ongoing product management.
 
 
 
 Key Activities
 
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Lead the design and rollout of innovative card products tailored to market needs.
 </li>
 <li>
 Define product value propositions (CVPs) and pricing strategies.
 </li>
 <li>
 Create a Bin Sponsorship program and lead discussions for white label solutioning and processing capabilities discussions with new clients
 </li>
 <li>
 Collaborate with cross-functional teams (marketing, sales, operations, compliance) to ensure successful product launches
 </li>
 <li>
 Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy.
 </li>
 <li>
 Supports the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions
 </li>
 <li>
 Support the client in profit and growth for cards, including revenue, credit costs, and direct/allocated costs.
 </li>
 <li>
 Manage product management for cards, audit, compliance matters, and complaints support.
 </li>
 <li>
 Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products.
 </li>
 <li>
 Support sales teams with training, tools, and product knowledge to drive acquisition and usage.
 </li>
 <li>
 Recommend promotional campaigns and tactical plans to boost card performance
 </li>
 <li>
 Supports monitoring of product performance, post roll-out and helps resolve product or sales issues to ensure continuous product improvement.
 </li>
 <li>
 Support in delivery of large programs for clients from initiation to benefit realization Successful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction
 </li>
 <li>
 Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm
 </li>
 <li>
 Identify new business opportunities to support clients with solutions
 </li>
 <li>
 Manage integration with card processing systems, switches, and vendors.
 </li>
 <li>
 Provide technical support for card applications and resolve operational issues
 </li>
 <li>
 Ensure seamless delivery of regulatory changes and compliance adherence
 
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Sales and Acquisition growth
 </li>
 <li>
 Spend, ENR and Revenue growth from card products
 </li>
 <li>
 Number of successful cards launches and time to market
 </li>
 <li>
 Reduction in credit costs and profitability optimization
 </li>
 <li>
 Successful execution of marketing campaigns
 </li>
 <li>
 Customer satisfaction and superior customer experience
 </li>
 <li>
 Timely and effective product roll-out and commercialization
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelors or Masters degree in Business, Finance, Marketing, or related field.
 </li>
 <li>
 Strong understanding of card payments, processing systems, and regulatory environments.
 </li>
 <li>
 6 to 8 years of proven experience in product development, portfolio management, and cross-functional collaboration.
 </li>
 <li>
 Excellent analytical, communication, and stakeholder management skills
 
 </li>
 </ul>
</div>

Cards Product Management Specialist

Bespoke Smart financial services

We are hiring a target-driven Marketing Specialist for our Bank Credit Card Sales team in Dubai. The ideal candidate will have strong banking sales experience and a proven ability to meet monthly targets.Key Responsibilities:<ul><li>Achieve 50+ credit card bookings per month</li><li>Promote and sell bank credit card products</li><li>Engage customers using a provided customer database</li><li>Maintain accurate sales records and reports</li><li>Ensure compliance with bank and regulatory guidelines</li></ul>Requirements:<ul><li>UAE banking experience is mandatory</li><li>Candidates with home country banking experience plus fresh UAE exposure are welcome</li><li>Strong communication and negotiation skills</li><li>Ability to work under targets and deadlines</li><li>Immediate joiners preferred</li></ul>Work Location: Dubai, UAEJob Type: Full-timePay: From AED3,000.00 per month

Marketing Specialist – Credit Card Sales

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