credit support specialist

Align Technology

<div>
 <strong>
  Department:
 </strong>
 Finance
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 EMEA-Turkey
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  Credit Collection Specialist
 </strong>
 , you will be responsible for managing outstanding invoices and ensuring timely payments from our customers. You will proactively identify payment issues, follow up with customers via phone, email, and written correspondence, and coordinate any necessary escalations, including external (legal) collection procedures. In this role, you will work closely with the Sales and Customer Service teams to resolve issues and maintain a positive customer experience. You will manage a dedicated portfolio of dental clients, keeping your accounts up to date and aligned with the company&rsquo;s KPIs.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor and manage overdue receivables to minimize the risk of bad debts
  </li>
  <li>
   Maintain daily contact with customers based on the Accounts Receivable aging report to ensure timely resolution of payment issues
  </li>
  <li>
   Collaborate with Financial Accountants in the processing and application of customer payments via bank transfer or credit card
  </li>
  <li>
   Recommend customers for Credit Hold status in accordance with the company's Terms and Conditions
  </li>
  <li>
   Liaise with Customer Service and Sales to resolve billing or service-related disputes
  </li>
  <li>
   Prepare and propose payment plans to customers and submit for approval to upper management
  </li>
  <li>
   Prepare and deliver periodic receivables reports, including overdue balances and aging analysis, to upper management for review and decision-making
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge &amp; Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2&ndash;4 years of experience in credit collection or accounts receivable
  </li>
  <li>
   Strong communication skills, both written and verbal, in English
  </li>
  <li>
   Proficiency in MS Office, particularly Excel
  </li>
  <li>
   Experience with ERP systems such as SAP and LOGO is a strong plus
  </li>
  <li>
   A proactive, organized, and customer-focused approach
  </li>
  <li>
   Strong team player with excellent problem-solving skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Applicant Privacy Policy
  <br/>
  <br/>
 </strong>
 Review our
 <strong>
  Applicant Privacy Policy
 </strong>
 for additional information.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Statement
  <br/>
  <br/>
 </strong>
 Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
</div>


Customer Payment and Credit Services Specialist

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
As a <b>Credit Collection Specialist</b>, you will be responsible for managing outstanding invoices and ensuring timely payments from our customers. You will proactively identify payment issues, follow up with customers via phone, email, and written correspondence, and coordinate any necessary escalations, including external (legal) collection procedures. In this role, you will work closely with the Sales and Customer Service teams to resolve issues and maintain a positive customer experience. You will manage a dedicated portfolio of dental clients, keeping your accounts up to date and aligned with the company&rsquo;s KPIs.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Monitor and manage overdue receivables to minimize the risk of bad debts</li>
<li>Maintain daily contact with customers based on the Accounts Receivable aging report to ensure timely resolution of payment issues</li>
<li>Collaborate with Financial Accountants in the processing and application of customer payments via bank transfer or credit card</li>
<li>Recommend customers for Credit Hold status in accordance with the company's Terms and Conditions</li>
<li>Liaise with Customer Service and Sales to resolve billing or service-related disputes</li>
<li>Prepare and propose payment plans to customers and submit for approval to upper management</li>
<li>Prepare and deliver periodic receivables reports, including overdue balances and aging analysis, to upper management for review and decision-making</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
2&ndash;4 years of experience in credit collection or accounts receivable</li>
<li>Strong communication skills, both written and verbal, in English</li>
<li>Proficiency in MS Office, particularly Excel</li>
<li>Experience with ERP systems such as SAP and LOGO is a strong plus</li>
<li>A proactive, organized, and customer-focused approach</li>
<li>Strong team player with excellent problem-solving skills</li></ul><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>About Align Technology</b></h3><div>
<b>Your growth and well-being:</b><br>
<br>
At Align, every smile matters. We&rsquo;re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:</div><ul>
<li>Health and well-being programs to keep you thriving in both body and mind.</li>
<li>Employee-exclusive discounts on Invisalign products.</li>
<li>Learning opportunities through online learning resources and support for your individual development plans.</li>
<li>Inclusive, global workplace that fosters collaboration, recognition and belonging.</li>
</ul><div>Country and/or role specific details will be shared with you by your recruiter during the interview process.</div><div>
<br>
<b>Discover Align:</b><br>
<br>
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.<br>
</div><div>Align&rsquo;s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another&mdash; ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.<br>
</div><div>We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.<br>
</div><div>At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.</div><div>
<br>
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.</div><div>
<br>
Eager to learn how we embrace our global differences and nurture employee well-being?
<br>
<b>Explore Align's culture here!</b><br>
</div><div>Want to discover more about <b>exocad</b> and <b>Cubicure</b>? Click on their names for additional information.</div><div><br>
<b>
Applicant Privacy Policy:</b><br>
<br>
Review our <b>Applicant Privacy Policy</b> for additional information.<br>
<br>
<b>Equal Opportunity Statement:</b><br>
<br>
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.</div></div>

ADIB Group

<p>Description</p> <p>Role: Credit Analyst</p> <p>Location: Dubai</p> <p>Role Purpose :</p> <p>Role holder will go through on the job training and working on credit analysis.</p> <p>The job holder will be expected to support the overall maintenance of the assigned tasks within Credit Departments these may include but not limited to preparation of credit approval packages AC memos Credit Round Table CRT discussion materials credit file maintenance.</p> Key Accountabilities of the role <ul> <li>Support RMs and ARMs in the review and preparation of credit approval packages AC memos Credit Round Table CRT discussion materials etc. and ensure the same are completed as per the banks requirements</li> <li>May attend client calls / meetings in conjunction with the RM / Division Head in relation to the clients banking requirements</li> <li>Support preparation of spreadsheets and perform financial analysis incl. basic financial modeling if applicable and qualitative analysis to support analysis of potential and existing credit applications</li> <li>Carry out initial market checking and monitor credit worthiness of obligors / counterparties including search for negative press articles rating agencies.</li> <li>May be asked to liaise with Risk in relation to the credit approval packages such as responding to queries and comments from Risk Management etc. </li><li>Prepare necessary security and other documents in liaison with Legal & Sharia departments</li> </ul> Process Implementation <ul> <li>Support Frontline staff to track review dates and ensure all facilities are renewed / deferred on a timely basic</li> <li>Ensure consistency accuracy quality and integrity of all proposals / memos</li> <li>Maintain and reconcile the credit files and identify discrepancies and variance</li> <li>Ensure complete adherence to all KPIs (Turnaround time (TAT) Credit package quality Review dates etc.)</li> <li>Support the credit analyst in assessing the creditworthiness of the counterparties and evaluate Credit proposals for lending.</li> <li>Where required liase with relationship managers Business Lines Legal staff Risk division and other stakeholders to obtain information</li> <li>Support the credit analyst in ensuring that new transactions and credit renewals meet the banks risk appetite criteria credit policies and procedures and regulatory requirements.</li> <li>Keep abreast of both macro and micro economic developments and any regulatory changes that might impact the relevant portfolio under coverage</li> </ul> Specialist Skills / Technical Knowledge Required for this role <p>Good understanding of business finance economics and current affairs</p> <p>Analytical Thinking & Business Oriented approach</p> <p>Strong interpersonal and communication skills both verbal and written.</p> Required Experience <p>IC</p> Key Skills <p>Financial Statement Preparation,Credit Analysis,Cash Flow Analysis,Math,Banking,Analysis Skills,UCC Law,Underwriting,Financial Analysis,Financial Modeling,Financial Report Interpretation,Word Processing</p> <p>Employment Type: Full Time</p> <p>Experience: years</p> <p>Vacancy: 1</p><img src="https://www.jobg8.com/Tracking.aspx?vN7mL9eUiCRePzHOPH331KeiImLxtuY5i" width="0" height="0" />

Credit Analyst

Abunayyan Holding

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Senior Credit &amp; Collection Specialist
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Purpose:
  </strong>
 </p>
 <p>
  To manage and oversee credit evaluation, collection, and risk management processes, ensuring effective cash flow, customer credit control, and compliance with company credit policies. The role contributes to financial stability by proactively monitoring, analysing, and improving credit and collection performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   <em>
    1- Credit Management:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
   </strong>
   Review and analyse customers&rsquo; financial statements, payment history, and market data to assess creditworthiness.
  </li>
  <li>
   Prepare credit evaluation reports and recommend credit limits in alignment with company policies.
  </li>
  <li>
   Maintain accurate customer and credit master data in SAP systems.
  </li>
  <li>
   Monitor customer performance against limits and identify potential risks or exposure.
  </li>
  <li>
   Support automation of credit scoring and rating tools to enhance efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    2- Collections and Accounts Receivable Management:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
   </strong>
   Follow up with SBUs to ensure timely settlement of invoices and resolution of unapplied items.
  </li>
  <li>
   Maintain and update customer ageing reports and collection schedules.
  </li>
  <li>
   Issue customer account statements and coordinate balance confirmations.
  </li>
  <li>
   Investigate and resolve billing disputes with the concerned departments.
  </li>
  <li>
   Record collection activities in SAP or approved systems and ensure accurate reporting.
  </li>
  <li>
   Coordinate with Legal on escalated collection and litigation cases.
  </li>
  <li>
   Manage SIMAH uploads and ensure compliance with credit bureau requirements.
  </li>
  <li>
   Monitor unbilled revenues and ensure proper invoicing and reconciliation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    3- Reporting and Performance Analysis:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Prepare monthly dashboards and management reports on credit and collection performance.
  </li>
  <li>
   Analyse delinquent accounts and recommend corrective or preventive actions.
  </li>
  <li>
   Assist in Expected Credit Loss (ECL) and write-off proposal processes.
  </li>
  <li>
   Support process automation and reporting improvement initiatives using SAP and Excel tools.
  </li>
  <li>
   Coordinate with Finance, Sales, and Project teams to align on credit strategies.
  </li>
  <li>
   Contribute to internal audits, compliance activities, and process documentation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Finance
   </strong>
   ,
   <strong>
    Accounting
   </strong>
   , or
   <strong>
    Business Administration
   </strong>
   .
  </li>
  <li>
   Minimum
   <strong>
    5&ndash;7 years
   </strong>
   of experience in
   <strong>
    credit control
   </strong>
   ,
   <strong>
    collections
   </strong>
   , or
   <strong>
    financial analysis
   </strong>
   .
  </li>
  <li>
   Strong understanding of
   <strong>
    SAP
   </strong>
   systems and
   <strong>
    credit risk management tools
   </strong>
   .
  </li>
  <li>
   Experience dealing with
   <strong>
    external credit bureaus
   </strong>
   and
   <strong>
    legal collection cases
   </strong>
   .
  </li>
  <li>
   Proficiency in
   <strong>
    SAP ERP
   </strong>
   ,
   <strong>
    advanced Excel
   </strong>
   , and
   <strong>
    automated reporting tools
   </strong>
   .
  </li>
  <li>
   Knowledge of
   <strong>
    SIMAH reporting
   </strong>
   and
   <strong>
    credit evaluation techniques
   </strong>
   .
  </li>
  <li>
   Strong
   <strong>
    communication
   </strong>
   ,
   <strong>
    negotiation
   </strong>
   , and
   <strong>
    analytical
   </strong>
   abilities.
  </li>
  <li>
   Proven problem-solving and stakeholder management skills.
  </li>
  <li>
   Professional certifications such as
   <strong>
    CFA
   </strong>
   ,
   <strong>
    CPA
   </strong>
   , or
   <strong>
    Credit Management Certificate
   </strong>
   are a plus.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Credit & Collection Specialist

PayTech Group

<p><br></p>
<p> <strong>RELEVANT </strong> <strong>EXPERIENCE:</strong> 12 years in Cards Product and Portfolio Management</p>
<p> <strong>MANDATORY REQUIREMENTS**:</strong> </p>
<ul> <li>English and Arabic language proficiency (preferred)</li> <li>Local experience in the UAE banking market</li> <li>Cards product management and project management experience</li> </ul>
<p> <strong> <br> </strong> </p>
<p> <strong>PURPOSE OF THE PROJECT</strong> </p>
<p>The Cards Product Specialist will support in launching credit and debit cards, focusing on profit and growth for cards, including revenue, credit costs, and direct/allocated costs. The role involves product management for cards, audits, compliance matters, and complaints support. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole of bank value which is not limited to card launches and ongoing product management</p>
<p> <strong> <br> </strong> </p>
<p> <strong>Key Activities</strong> </p>
<p> <strong>Core Responsibilities and Accountabilities</strong> </p>
<ul> <li>Launch new products and manage the end-to-end process of product development, from conceptualization to market introduction</li> <li>Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy</li> <li>Support the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools, and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions</li> <li>Manage product management for cards, audit, compliance matters, and complaints support</li> <li>Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products</li> <li>Support monitoring of product performance post roll-out and help resolve product or sales issues to ensure continuous product improvement</li> <li>Support in delivery of large programs for clients from initiation to benefit realization including to Portfolio Management</li> </ul>
<p> <strong> <br> </strong> </p>
<p> <strong>KPIs</strong> </p>
<ul> <li>GDV and Revenue growth from card products</li> <li>Number of successful card launches and time to market</li> <li>Reduction in credit costs and fraud</li> <li>Successful execution of marketing campaigns</li> <li>Customer satisfaction and superior customer experience</li> <li>Timely and effective product roll-out and commercialization</li> </ul>
<p> <strong> <br> </strong> </p>
<p> <strong>Knowledge and Experience</strong> </p>
<ul> <li>Bachelors degree in a relevant field (e.g., Computer Science, Engineering, Management, or Business)</li> <li>Experience in cards product management, project management, and coordination between different functions</li> <li>Strong knowledge of consumer banking and card products</li> <li>Understanding audit, compliance matters, and complaints support</li> <li>Ability to execute marketing campaigns and develop end-to-end solutions</li> <li>Experience in training internal stakeholders and performing competitive benchmarking</li> </ul>

Card Product Specialist

Columbia Bank

<div><div><div><b>About Us:</b></div></div><div></div><div><br>
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.</div><div></div><div><br>
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.</div><div></div><div><br>
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.</div><div></div><div><b><br>
About the Role:</b></div><div></div><div><br>
The Loan Support Specialist I is responsible for the servicing of consumer, small business, SBA and commercial loan servicing within an environment of high work volumes and established deadlines. Works on assignments that are moderately complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Independently handles production tasks requiring knowledge of loan documentation, regulations, policies and procedures. This role interacts with bank staff at all levels in multiple departments, customers, escrow/title personnel, attorney&rsquo;s and various levels of external professionals. Acts independently to determine methods and procedures on new assignments.</div><br>
<div></div><ul><li>
Perform loan servicing activities such as general loan maintenance, processing loan payments, data entry, loan document creation, lien perfection, escrow/tax support, flood review or general ledger reconciliation.</li><li>
Responsible for the transaction and processing of moderate to complex consumer, small business, SBA and commercial/business loan products, required documentation, in accordance with the organizations workflow, ensuring regulation, policy, and procedures practices are followed.</li><li>
Provide outstanding service and timely response to requests from internal and external customers.</li><li>
Captures metrics to assist leadership in coordinating and adjusting workflow.</li><li>
Participate in continuous improvement efforts and contribute to the identification and implementation of workflow improvements.</li><li>
Perform work accurately and within assigned deadlines. Provide timely communication of work status so that any incomplete work can be redistributed across the team.
</li><li>May be asked to train others as well as be cross trained to assist throughout Loan Support Services.</li><li>
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities &ndash; knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.</li><li>
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.</li><li>
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.</li><li>
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.</li><li>
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.</li><li>
Takes personal initiative and is a positive example for others to emulate.</li><li>
Embraces our vision to become &ldquo;Business Bank of Choice&rdquo;</li><li>
May perform other duties as assigned.</li></ul><div></div><div><b><br>
About </b><b>You:</b></div><br>
<div></div><ul><li>
High School Diploma or GED. Required</li><li>
Associate&rsquo;s degree in Business, accounting, finance or related field. Preferred.</li><li>
1-2 years of Consumer, SBA or Commercial/Business loan or equivalent experience. Required.</li><li>
Working knowledge of consumer, SBA and commercial/business loan, advanced banking, lending products, services and lending documentation including loan regulations, policies and procedures.</li><li>
Ability to muti-task and respond to frequent changes in daily workflow.
</li><li>Demonstrated math, analytical, multi-tasking and problem-solving skills.</li><li>
Solid interpersonal, verbal, and written communication skills. Ability to effectively communicate across all levels of the organization.</li><li>
Possess working knowledge of consumer, SBA or commercial/business loan regulations, policies and procedures.</li><li>
Proficiency using computer software including Word, Excel, loan servicing systems and other office equipment.</li><li>
Able to work in a high work volume service-oriented environment with a high degree of change that support critical deadlines.</li><li>
Strong analytical skills and attention to detail.</li></ul><div></div><div><b><br>
Job Location(s): </b>Ability to work fully onsite at posted location(s).</div><div><br>
This evergreen requisition is designed to support ongoing hiring needs within our Loan Operations team. Multiple positions are available; we continuously review candidates to fill open role as they arise. Qualified candidates may be considered immediately, while others may be kept in our pipeline for future opportunities. Below are the current locations where the team is hiring.</div><div></div><div><br>
Liberty Lake, WA</div><div>
Tacoma, WA<br>
Spokane, WA</div><div>
Roseburg, OR<br>
Phoenix, AZ<br>
Irvine, CA</div><div></div><div><b><br>
Our</b><b> Benefits:</b></div><div></div><div><br>
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $18.00 - $26.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.</div><div></div><div><br>
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.</div><div><br>
</div><div><b>Our Commitment to </b><b>Diversity</b><b>:</b></div><div></div><div><br>
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@Columbiabank.com.</div><div></div><div><b><br>
To Staffing and Recruiting Agencies:</b></div><div><b><br>
</b></div><div>Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.</div></div><div></div>

Loan Support Specialist I

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