credit union teller

Webster First Federal Credit Union

<div>
 Job Title: Member Service Associate - Bank Teller
 
 
 Location: 29 Trolley Crossing Road Charlton, Massachusetts 01507 (onsite)
 
 
 Schedule: Scheduled shifts Monday-Saturday to support branch hours
 
 
 Reports to: Branch Manager
 
 
 Summary:
 
 
 Under the direction of branch management, the Member Service Associate is responsible for delivering exceptional member experience. The Member Service Associate will complete tasks including, but not limited to, sales and service activities, maintaining and balancing teller cash drawers, and processing transactions efficiently, professionally, and accurately. The Member Service Associate will uphold the credit union&rsquo;s quality standards and provide exceptional member service by identifying member needs, promoting credit union products and services, and supporting efforts for proactive activities that develop new business. The Member Service Associate will make sound decisions on the teller line that uphold WFFCU values and service expectations, and will adhere to all established policies, procedures, and compliance regulations.
 
 
 This is a full-time, fully benefitted, hourly position of up to 37.5 hours per week, with occasional overtime offered.
 
 
 Essential Duties and Responsibilities:
 
 
 <ul>
 <li>
 Assist with day-to-day branch operating policies, procedures, opening and closing, balancing drawers, and assisting members.
 </li>
 <li>
 Work as a teller on the frontline, assisting members with various account-related requests and services, such as opening accounts, wire transfers, savings bonds, foreign currency, stop payments, checks, inquiries about deposit products and service charges, ATM/debit cards, ATM proving, applications, usage, and limits, account transactions and updates, third party check verifications, notary public services, maintaining a cash drawer.
 </li>
 <li>
 Project a positive and professional attitude and maintain a neat and orderly work area at all times; address and/or escalate any member complaints as appropriate efficiently and knowledgeably and in adherence with WFFCU Member Service Standards and Telephone Etiquette Standards.
 </li>
 <li>
 Answer member inquiries regarding interest rates, service charges, and account histories, and ask discovery questions to cross-sell credit union products and services while complying with disclosure requirements, regulations, and consumer privacy policies.
 </li>
 <li>
 Scan and verify branch checks through Check 21 system.
 </li>
 <li>
 Escort appropriate WFFCU personnel into the vault and maintain dual controls for safe access including opening, setting timers, and closing the safe deposit vault (where applicable).
 </li>
 <li>
 Research and resolve member issues, acting as the liaison between other WFFCU departments.
 </li>
 <li>
 Research member questions regarding electronic funds transfers and initiate &ldquo;Reg E&rdquo; disputes when appropriate, including the completion of necessary documents and affidavits.
 </li>
 <li>
 Promote overall BSA compliance by adhering to all BSA and OFAC regulations specific to job function and by assisting the BSA Department as necessary with any departmental function-specific items.
 </li>
 <li>
 Actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for information security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE Act, regulations B, C, D, E CC, DD, and Z, as well as any training deemed necessary to promote adherence to applicable regulatory requirements.
 </li>
 <li>
 Perform other job-related duties as assigned.
 
 
 
 </li>
 </ul>
 Qualifications/Requirements:
 
 
 <ul>
 <li>
 High school diploma or equivalent, required; college degree or certification in a relevant field, preferred.
 </li>
 <li>
 Minimum of three years of experience in a customer service role; bank/credit union experience is preferred.
 </li>
 <li>
 Ability to complete simple math transactions, including addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.
 </li>
 <li>
 Ability to read, analyze, and interpret written and oral instruction.
 </li>
 <li>
 Ability to speak, read, and write English fluently, required - bilingual candidates are a plus.
 </li>
 <li>
 Ability to obtain and maintain Notary Public status, as requested.
 </li>
 <li>
 Excellent communication skills - ability to present information and respond to questions from members of management and credit union members professionally.
 </li>
 <li>
 Pleasant demeanor - ability to deliver exceptional member service externally and internally, and to work cooperatively with a diverse pool of colleagues and members.
 </li>
 <li>
 Ability to define problems, collect data, establish facts, and draw valid conclusions, and exercise good judgment, knowing when to pull in a supervisor for assistance.
 </li>
 <li>
 Proficient in computer / software programs, including Microsoft Office.
 </li>
 <li>
 Ability to appear for work, consistently, reliably, and dependably, as scheduled.
 
 
 
 </li>
 </ul>
 Physical Demands &amp; Work Environment:
 
 
 This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 Pay Range:
 
 Salary Band 1, $18 - $22 / hour
 
 
 
 Note:
 
 This range reflects the full salary band for positions at this level. Individual compensation is determined based on experience, skills, and internal equity.
 
</div>

Bank Teller

<div>
 Job Title: Member Service Associate - Bank Teller
 
 
 Location: 65 North Street Fitchburg, Massachusetts 01420
 
 
 Schedule: Scheduled shifts Monday-Saturday to support branch hours
 
 
 Reports to: Branch Manager
 
 
 Summary:
 
 
 Under the direction of branch management, the Member Service Associate is responsible for delivering exceptional member experience. The Member Service Associate will complete tasks including, but not limited to, sales and service activities, maintaining and balancing teller cash drawers, and processing transactions efficiently, professionally, and accurately. The Member Service Associate will uphold the credit union&rsquo;s quality standards and provide exceptional member service by identifying member needs, promoting credit union products and services, and supporting efforts for proactive activities that develop new business. The Member Service Associate will make sound decisions on the teller line that uphold WFFCU values and service expectations, and will adhere to all established policies, procedures, and compliance regulations.
 
 
 This is a full-time, fully benefitted, hourly position of up to 37.5 hours per week, with occasional overtime offered.
 
 
 Essential Duties and Responsibilities:
 
 
 <ul>
 <li>
 Assist with day-to-day branch operating policies, procedures, opening and closing, balancing drawers, and assisting members.
 </li>
 <li>
 Work as a teller on the frontline, assisting members with various account-related requests and services, such as opening accounts, wire transfers, savings bonds, foreign currency, stop payments, checks, inquiries about deposit products and service charges, ATM/debit cards, ATM proving, applications, usage, and limits, account transactions and updates, third party check verifications, notary public services, maintaining a cash drawer.
 </li>
 <li>
 Project a positive and professional attitude and maintain a neat and orderly work area at all times; address and/or escalate any member complaints as appropriate efficiently and knowledgeably and in adherence with WFFCU Member Service Standards and Telephone Etiquette Standards.
 </li>
 <li>
 Answer member inquiries regarding interest rates, service charges, and account histories, and ask discovery questions to cross-sell credit union products and services while complying with disclosure requirements, regulations, and consumer privacy policies.
 </li>
 <li>
 Scan and verify branch checks through Check 21 system.
 </li>
 <li>
 Escort appropriate WFFCU personnel into the vault and maintain dual controls for safe access including opening, setting timers, and closing the safe deposit vault (where applicable).
 </li>
 <li>
 Research and resolve member issues, acting as the liaison between other WFFCU departments.
 </li>
 <li>
 Research member questions regarding electronic funds transfers and initiate &ldquo;Reg E&rdquo; disputes when appropriate, including the completion of necessary documents and affidavits.
 </li>
 <li>
 Promote overall BSA compliance by adhering to all BSA and OFAC regulations specific to job function and by assisting the BSA Department as necessary with any departmental function-specific items.
 </li>
 <li>
 Actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for information security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE Act, regulations B, C, D, E CC, DD, and Z, as well as any training deemed necessary to promote adherence to applicable regulatory requirements.
 </li>
 <li>
 Perform other job-related duties as assigned.
 
 
 
 </li>
 </ul>
 Qualifications/Requirements:
 
 
 <ul>
 <li>
 High school diploma or equivalent, required; college degree or certification in a relevant field, preferred.
 </li>
 <li>
 Minimum of three years of experience in a customer service role; bank/credit union experience is preferred.
 </li>
 <li>
 Ability to complete simple math transactions, including addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.
 </li>
 <li>
 Ability to read, analyze, and interpret written and oral instruction.
 </li>
 <li>
 Ability to speak, read, and write English fluently, required - bilingual candidates are a plus.
 </li>
 <li>
 Ability to obtain and maintain Notary Public status, as requested.
 </li>
 <li>
 Excellent communication skills - ability to present information and respond to questions from members of management and credit union members professionally.
 </li>
 <li>
 Pleasant demeanor - ability to deliver exceptional member service externally and internally, and to work cooperatively with a diverse pool of colleagues and members.
 </li>
 <li>
 Ability to define problems, collect data, establish facts, and draw valid conclusions, and exercise good judgment, knowing when to pull in a supervisor for assistance.
 </li>
 <li>
 Proficient in computer / software programs, including Microsoft Office.
 </li>
 <li>
 Ability to appear for work, consistently, reliably, and dependably, as scheduled.
 
 
 
 </li>
 </ul>
 Physical Demands &amp; Work Environment:
 
 
 This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 Pay Range:
 
 Salary Band 1, $18 - $22 / hour
 
 
 
 Note:
 
 This range reflects the full salary band for positions at this level. Individual compensation is determined based on experience, skills, and internal equity.
 
</div>

Hudson River Community Credit Union

<div>Hudson River Community Federal Credit Union&rsquo;s mission is to make our members&rsquo; lives better.
Teller
Start your career in financial services with a team that values service, collaboration, and professional growth. We are looking for a motivated Teller who is eager to learn, provide outstanding member experience, and grow within the credit union industry. 
<div> 
Key Responsibilities: 
<ul><li>Process deposits, withdrawals, payments, cash checks, and transfers</li><li>Assist and educate members on the use of online accounts, mobile banking and other remote channels.</li><li>Assist members with ITM/ATM transactions and questions.</li><li>Build positive member relationships by identifying member needs and recommending products/services.</li><li>Resolve routine member concerns and issues efficiently, with professionalism, and patience to attract to maintain members.</li><li>Proactive use of fraud-detection resources, to identify suspicious activity early, protect member assets, and uphold integrity of the credit union.</li><li>Support branch opening/closing procedures and assist with branch workflow and coverage</li><li>Foster a fun and collaborative environment to service our members, grow relationships and engage with your peers.
</li></ul>Qualifications:</div>
Experience: One month to one year experience. Previous credit union or financial experience preferred.
Education: High School Diploma or GED.
<div>Required Skills: 
<ul><li>Passionate about exceptional member service and relationship building.</li><li>Excellent communication and interpersonal skills</li><li>Strong attention to detail and problem-solving skills</li><li>Proficiency with banking systems, digital tools, and Microsoft office products</li></ul></div>
<div>Employment Details: 
<ul><li>Location: HRCCU Cohoes Branch. *Training may be completed at other HRCCU branch locations that may require local travel!*</li><li>Payrate: $20.00-$24.00, based on candidate&rsquo;s experience, qualifications, and demonstrated skills relevant to the position.</li></ul></div>
<ul><li>Employment Status: Hourly, full-time, 36-40 hours per week, Monday through Friday with a Saturday shift rotation.</li></ul>
<ul><li>Medical, Dental, Vision, FSA &amp; HSA options.</li><li>Life insurance, short term, &amp; long-term disability benefits.</li><li>401K with matching contribution up to 10%.</li><li>Generous paid time off, including birthday off and additional12 observed holidays.</li><li>Gym reimbursement and wellness program.</li><li>Internal and external training, including certification and tuition reimbursement.</li><li>Community Volunteer initiatives.</li><li>Career growth &amp; advancement opportunities.</li></ul>
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.
Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.
Learn more about our company culture and benefits on our careers page!
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. 
 
If you are unable to complete this application online due to a disability, please contact Human Resources at humanresources@hrccu.org</div>

Teller - Cohoes Branch

Ascend Federal Credit Union

<div>ABOUT US:
<div>
Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 250,000 members from 28 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union&rsquo;s sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.</div>
WHAT WE OFFER:
<div>
Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union&rsquo;s commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend&rsquo;s vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2025) and Training MVP Awards (2015-2026).</div>
WHAT YOU WILL DO EVERYDAY:
<div>
Under the direction of the Branch Manager, develop new business through the promotion of Credit Union services to new and existing members. Create a positive member experience by ensuring that members receive high quality and courteous service in all interactions. Uncover member needs when opening and modifying all account types including: certificates, IRAs, Coverdell, HSAs, etc., originating and processing consumer loans, and when assisting members with other miscellaneous requests or services. Serve in capacity of teller and receptionist as needed.</div>
HOW YOU WILL MAKE AN IMPACT :
<div>
Member Service:</div><ul><li>
Provide consistent, courteous and personal service to members. Communicate with all AFCU members, employees and staff in a friendly, professional manner.</li><li>
Analyze member needs, match products/services to maximize member relationships with the credit union with an effort to increase member wealth, knowledge and financial stewardship.</li><li>
Open consumer account types, youth, certificates, IRAs, Coverdell, HSAs, etc. and explain various accounts and ownership options. Prepare necessary documentation and complete transaction.</li><li>
Demonstrate the use of automated services (includes: ITM orientation and troubleshooting, Online Banking, Bill Pay and ATM assistance as needed) to new and existing members in order to increase the percentage of members oriented to automated services.</li><li>
Open new accounts, revise existing accounts, complete direct deposit requests and internal transfers, and update the account accordingly.</li><li>
Complete in-house Certified Credit Union Financial Counselor program. Provide financial counseling to members as needed.</li><li>
Obtain documentation for business account requests and refer account to business account specialists.</li><li>
Recognize and refer mortgage leads to the mortgage department.</li><li>
Complete transactions such as deposits, withdrawals, loan payments, check cashing, cash advances, cashier's checks, VISA gift/travel money cards and US Savings bond redemption for the member as appropriate.</li><li>
Investigate member account problems or complaints and make determinations on refunding fees and charges; provide your recommendations to the Branch Manager as warranted by the circumstances.</li><li>
Rent safe deposit boxes, complete initial documentation and collect initial rent payment, allow member access to safe deposit box as assigned by the manager. &bull; Issue instant issue cards via card wizard instant issue system.</li><li>
Perform all maintenance to accounts after opening, order/reorder member checks, wires, process stop payment requests, process fraud/theft claims, order copies of member records, close accounts.</li><li>
Make outbound calls.</li><li>
Provide notary and/or signature guarantee services.</li><li>
Properly process all requests utilizing all automated systems of the credit union.</li><li>
Accept garnishments and levies as served and submit for processing, if approved by the manager.</li></ul><div></div><div> 
Organizational Goals:</div><ul><li>
Responsible for specific, measurable branch goals for deposits, loans, debt protection, GAP and MMP.</li><li>
Responsible for cross offering services and making referrals for goal attainment based on the credit union&rsquo;s strategic plan.</li><li>
Assist with business development contacts that may include onsite visits to potential and existing SEGs.</li><li>
Refer potential SEGs to marketing for follow up.</li></ul><div></div><div> 
Loan Service:</div><ul><li>
Interview consumer loan applicants, explain loan options, rates, terms, and collateral requirements, prepare all necessary documents, obtain employment and upload proof of income, obtain credit report &ndash; assess member needs and cross-sell credit union services based on business that can be obtained from the credit report and from member cues, finalize loan and disburse funds. Effectively communicate with underwriters who decision loans.</li><li>
Properly notify member of loan decisions, follow-up on any approved loan to assure disbursement, including closing of approved Home Equity Lines of Credit. Maintain up-to-date knowledge of all aspects of the credit union&rsquo;s loan products including origination and closing rules and regulations for Home Equity Lines of Credit. Communicate with underwriters who decision AFCU equity loans regarding particulars of each application</li><li>
Communicate with all AFCU members, employees, and staff in a friendly, professional manner.</li><li>
Build successful long-term relationships with members by increasing use of credit union services.</li><li>
Explain the different services and the benefits of each.</li><li>
Complete paperwork for loan changes and submit for approval.</li><li>
Consistently offer the credit union&rsquo;s ancillary products on all eligible loan requests, allowing the member the opportunity to purchase additional protection for their loan.</li></ul><div></div><div> 
Teller Services:</div><ul><li>
Perform teller duties as required or directed.</li><li>
Must be able to perform all daily teller duties including opening, closing and balancing the branch accurately.</li><li>
Consistently deliver quality member service and be a role model for new employees.</li><li>
Observe all safety and security policies and procedures, must possess a strong knowledge of all teller policies and procedures.</li><li>
Recognize member needs and recommend appropriate credit union products and services.</li><li>
Balance a cash box, cash dispense machine, recycler or branch vault as assigned.</li></ul><div> 
Quality Control:</div><ul><li>
Responsible for maintaining attention to detail to ensure accuracy of work.</li><li>
Timely audit and examination of individual work produced is required. Resolve errors in a timely manner.</li><li>
Identify and communicate to the Branch Manager any product or service-related issues or improvements which would result in higher quality services for the members or improved financial control for the credit union.</li><li>
Maintain adherence to all credit union policies, procedures and regulatory requirements, while demonstrating professional service skills and financial integrity.</li><li>
Complete all required regulatory training annually and any additional assigned training in a timely manner.</li><li>
Assist in opening/closing security procedures of credit union offices.</li></ul><div>
Other:</div><ul><li>
Read all internal publications including HUB and Possibilities.</li><li>
Perform other duties as required or assigned.</li></ul><div>
Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The organization reserves the right to modify, add, or remove duties at any time, with or without notice, to meet business needs.</div>
WHAT YOU WILL NEED TO SUCCEED:
<div>
Education</div><ul><li>
High School Diploma or equivalent is required</li><li>
Associate's Degree or specialized financial services training is preferred</li><li>
Obtain the Certified Credit Union Financial Counselor (CCUFC) designation by passing the CUNA Financial Certification Program (FICEP) exam</li></ul><div>
Work Experience</div><ul><li>
1-3 years minimum of one year customer service experience is required</li></ul><div>
Knowledge, Skills, and Abilities</div><ul><li>
A high level of interpersonal skills to conduct productive interviews with loan applicants and cross sell credit union services to the membership.</li><li>
Excellent verbal and written communication skills to communicate professionally.</li><li>
Must present a friendly and professional manner toward members. Maintain a professional work environment and businesslike appearance.</li><li>
Ability to identify, evaluate and resolve member financial needs.</li><li>
Knowledge of risk management and loss prevention.</li><li>
Must be an accurate typist.</li><li>
Must be accurate in all transactions, including cash handling.</li><li>
Ability to organize and prioritize work with minimum supervision.</li><li>
Working knowledge of computer programs including Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, IRA Service Center Software and the internet.</li><li>
Must be able to operate or have ability to be trained to operate related office equipment including Biometric SDB Access, calculator, cash dispense machine, laser printer, receipt printers, coin and currency counters, cash recycler, coin scan machine, computer terminal (PC), multifunction copier, check/ID scanner, VISA instant issue machine, cash advance machine and telephone.</li><li>
Regular and reliable attendance is required.</li></ul>
CONNECT WITH US: 
Facebook Instagram LinkedIn<div>
Ascend Federal Credit Union is an Equal Opportunity Employer.</div></div>

Charlotte Financial Services Officer

Members 1st Federal Credit Union

<div>
 
 Overview
 
 
 
 When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly&mdash;a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.
 
 
 
 Responsibilities
 
 
 
 The purpose of the Teller position is to provide accurate and efficient processing of members' financial transactions to ensure high levels of member satisfaction and to maintain accurate record keeping of member accounts. This role contributes to sales goal attainment for department and organization goals, primarily by identifying members&rsquo; product and service needs. Learned established processes and procedures provide a prescribed list of solutions for any member issues encountered.
 
 
 With no budgetary responsibilities, this role provides banking services, facilitates member transactions, promotes Members 1st and its services/customer service and supports general branch office operations and processing. This position has moderate supervision of work and conducts various member account transactions, educates members on Credit Union products and Services, performs balancing procedures and end of day procedures.
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Decision making requires the ability to choose from options outlined in established procedures
 </li>
 <li>
 Normal courtesy and tact
 </li>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Thorough knowledge of credit union products, services, policies and procedures
 </li>
 <li>
 Familiarity with PCs and applicable software
 
 
 </li>
 </ul>
 
 Preferences
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Effective knowledge
 </li>
 <li>
 Accountability and self-management
 </li>
 <li>
 Teamwork and leadership
 </li>
 <li>
 Communication
 </li>
 <li>
 Innovation and problem-solving
 
 
 </li>
 </ul>
 
 Working Conditions/Physical Demands
 
 
 
 <ul>
 <li>
 Ability to communicate effectively in English, both orally and in writing
 </li>
 <li>
 Ability to receive information and hear sounds at normal speaking levels under normal conditions in the branch
 </li>
 <li>
 Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
 </li>
 <li>
 Sufficient manual skill for operation of PC keyboard and other standard office equipment.
 </li>
 <li>
 Ability to stand or sit for extended time periods
 </li>
 <li>
 Ability to work extended evening and weekend hours and to travel to other locations to provide extended hours coverage
 </li>
 <li>
 Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Requirements to be considered for Teller I Level: 0-1 year of progressive retail financial or customer service experience Requirements to be considered for Teller III Level: Minimum of 3 years of retail banking or credit union experience including cash handling, customer service experience, and an understanding of financial services regulatory policies and compliance Minimum of 2 years of financial experience identifying and promoting products and services to meet member/customer needs
 
 
 
 Does this position require a valid Drivers License?
 
 
 
 No
 
 
 
 Education Level
 
 
 
 General and business knowledge equivalent to a high school diploma
 
 
 
 About Us
 
 
 
 At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE&gt;me. To be sure you align with our company mission, vision, values and culture reference the information below.
 
 
 Company Culture is at Our Core
 
 
 If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.
 
 
 What WE Believe
 
 
 Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.
 
 
 Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life&rsquo;s moments and milestones.
 
 
 Our Values: WE deliver unparalleled experiences through a culture of WE. WE &gt; me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.
 
 
 
 
 Join a company that grows with you - personally and professionally
 
 
 
 Equal Opportunity Employer
 
 
 
 Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
 Compensation Overview
 
 
 
 We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.
 
 
 
 The Minimum Salary For This Position Is
 
 
 
 $17.50+/hr
</div>

Teller - Full-Time

Cumberland County FCU

Job Description: CCFCU is seeking a motivated and enthusiastic individual with a positive attitude, a strong willingness to learn, and the ability to adapt quickly. As a Teller, you will serve as a liaison between members and the Credit Union, recognizing their needs and providing relevant account information. You'll offer a range of financial products, including loans, savings, IRAs, and electronic services. The ideal candidate will have knowledge of deposit products, cash handling, ATMs, and other teller branch operations.Training for this role will be hands-on and on-the-job, supplemented by self-learning and motivation. You may be asked to work outside regular hours for meetings and training sessions.This position is based in our Yarmouth location, but the successful candidate will need to travel to other branches for coverage as needed.Normal Work Schedule:<ul><li>Monday &amp; Tuesday: 10:00 AM &ndash; 4:30 PM</li><li>Thursday &amp; Friday: 10:30 AM &ndash; 5:30 PM</li><li>Wednesdays Off</li><li>Weekends as needed (Training, Meetings, Volunteer Events)</li></ul>Job Requirements:<ul><li>Proficiency in MS Office Suite</li><li>Branch flexibility and ability to float between locations</li><li>Strong multitasking, dependability, and excellent communication skills</li><li>Availability to work Saturdays as needed.</li></ul>Education Requirements:<ul><li>High school diploma or equivalent</li></ul>Job Type: Part-time Pay: $20.51 per hourBenefits:<ul><li>Holiday Pay (6 hours)</li><li>Paid Time Off</li><li>Mileage Reimbursement</li><li>Tuition Reimbursement</li></ul>Work Location: In-personIf you are ready to make a difference in the lives of our members while growing your career in the financial industry, we invite you to apply today at Cumberland County FCU!Job Type: Part-timePay: $20.51 per hourBenefits:<ul><li>Paid time off</li><li>Tuition reimbursement</li></ul>Work Location: In person

Part Time Floating Teller - Yarmouth

Lake Michigan Credit Union

<div>General Information
Primary Location: 68th Street
Employee Status: Part-Time (M/W/F/S)
Workplace Type: Fully On-Site
Travel: More than 50% within assigned region
Who we are:
At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.
About this position:
The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position requires a strong focus on service excellence, member retention, and promoting LMCU&rsquo;s products and services to help all members achieve dreams for a lifetime. Tellers serve as the first line of defense to mitigate fraud and protect LMCU and our members. Tellers are key contributors to the success of the branch by providing exceptional service, maintaining accuracy in transactions, and driving the growth of the organization by utilizing their broad knowledge of LMCU products and services to best position our members to meet their financial needs and dreams. 
What you&rsquo;ll do:
Member Experience<ul><li>
Promote a positive member experience leading to member retention through proactive engagement, building trusting relationships with members.</li><li>
Identify and address member needs, offering information and guidance about products and services that align with their financial goals.</li><li>
Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction.
</li><li>Resolve conflicts and de-escalate adverse situations, ensuring positive outcomes for both members and LMCU.</li></ul>
Transaction Processing and Cash Handling
<ul><li>Accurately perform basic and advanced teller transactions in accordance with LMCU&rsquo;s policies and procedures. Transactions include deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests.
</li><li>Maintain and balance a cash drawer daily, ensuring that all cash assigned, received, and disbursed is accounted for.
</li><li>Consistently demonstrate accuracy and attention to detail when processing transactions to ensure smooth daily operations.
</li><li>Demonstrate strong risk management practices, including knowledge of fraud prevention guidelines and robbery procedures. Utilize resources, best practices and consultative conversations to identify red flags for risk and fraud prevention.
</li><li>Ensure compliance with LMCU policies, procedures, and regulatory requirements, including handling cash, processing transactions, and managing member data and monitoring for fraudulent activity.
</li><li>Adhere to all security protocols, ensuring the safety of both members and employees in the branch environment.</li></ul>
Product Promotion/Growth<ul><li>
Demonstrate and apply in-depth knowledge of all LMCU products and services, including their benefits and features. Ability to compellingly present solutions to members&rsquo; financial needs that are uncovered through consultative conversations.
</li><li>Actively identify opportunities to refer members to appropriate products and services based on their financial needs.
</li><li>Contribute to branch goals by meeting individual referral and service targets, driving the growth of the organization through member education and product promotion.</li></ul>
Learning &amp; Development<ul><li>
Continuously improve knowledge of LMCU products, services, policies and systems through regular training and self-development.</li><li>
Identify opportunities to educate members on the features and benefits of LMCU&rsquo;s digital platforms helping them leverage technology to meet their banking needs, keeping members up to date on emerging technology.</li><li>
Responsible for staying up-to-date on all branch systems, operations, and technology to provide accurate and efficient service.</li></ul> 
What you&rsquo;ll bring:
<ul><li>A minimum of one year up to three years of similar or related experience, including preparatory experience.
</li><li>Previous cash handling experience and knowledge of financial products and services preferred.</li><li>
High school diploma or equivalent (required); some college coursework or banking experience is a plus.</li></ul>
What you&rsquo;ll get:
<ul><li>All Employees: weekly pay and retirement savings options.</li><li>
Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
</li><li>To see a full list of our benefit offerings, check out this helpful guide!
</li></ul>Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org.
If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to PO Box 2848 Grand Rapids, MI 49501
LMCU is an Equal Opportunity Employer</div>

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