crew manager

Emirates

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Crew Duty Manager(Flight Crew) is responsible to direct, lead and oversee the crew operation with a specific focus on Flight Crew to drive a safe, secure and efficient end to end crew journey.
 <br/>
 <br/>
 Provide 24-7 shift management of network wide crew operational activities, and lead the departmental response to people, process and operational incidents, in standard operations and disruption.
 <br/>
 <br/>
 Working closely with the Crew Duty Manager Cabin Crew (CDM-CC), the role will take the lead in providing effective solutions to a broad range of issues, including responsibility for ensuring a fully functional Crew Operations Airport facility. The Crew Duty Manager Flight Crew (CDM-FC) role represents the most senior Flight Operations management presence on shift, and is accountable for ensuring operational stakeholders, service providers and local authorities are working collaboratively and efficiently to drive an on-time crew journey.
 <br/>
 <br/>
 <ul>
  <li>
   Deliver effective solutions to operational and administrative events that occur across the global EK network. Make decisions using the key operational drivers of safety, security and on-time performance to support the integrity of the operation while ensuring compliance with Regulatory Authorities i.e. GCAA, IATA, ICAO and Company SOP's.
  </li>
  <li>
   Lead the Flight Crew Management response for incident management including disruptive customer(s), severe turbulence, medical emergencies, diversions, natural disasters, political instability, world events, etc. Initiate and provide timely SITREPs for senior stakeholders, whilst providing crew with appropriate welfare or operational support. Display a high degree of emotional resilience and ability to balance the needs of the individual with that of the business.
  </li>
  <li>
   Activate and direct the Crisis Response plan following a major operational incident or accident and manage the resulting disruption to mitigate impact on the operation and crew. Maintain effective communication with Network Control Centre (NCC), Airport Operations, Local authorities, Business support units throughout the crisis recovery.
  </li>
  <li>
   Collaborate VP Network Control (VP-NC) on decisions related to on-the-day network schedule changes impacting crew. As SME, advise VP-NC, MAS NCC and MOC on Regulatory requirements for Flight Operations. Support MAS NCC and Outstation managers requiring immediate input on crew related matters, including performance issues, welfare concerns, unplanned hotel changes, delays and any other operational challenges.
  </li>
  <li>
   Oversee Flight Crew drug and alcohol testing (random and on suspicion) and ensure compliance with GCAA Psychoactive Substances Management Programme (PSMP). Manage the operational and performance impact associated with a positive or non- negative test result and the subsequent operational recovery.
  </li>
  <li>
   Build and maintain credible professional relationships with key department stakeholders and external authorities including Dubai Immigration, Police and Customs, promoting trust and support to deliver department objectives through a collaborative approach.
  </li>
  <li>
   Proactively engage with SkyCargo and Charter operations to ensure consistency in application of country regulations and requirements, crew processes and handling. Ensure associated activities, i.e., transport, allowances and flight documentation are delivered to agreed standards.
  </li>
  <li>
   Generate daily shift reports summarising the key issues and events to enable stakeholders to follow up effectively once outside of the operational window.
  </li>
  <li>
   Performance manage a team of Crew Operations Co-Ordinators, setting expectations, providing on the job coaching and leadership, capturing performance in MyBC. Drive improved performance through recognition ( Kudos, Najm, etc.) and corrective action as appropriate.
  </li>
  <li>
   Take the lead as the Crew Operations SME for non-shift departmental planning and projects, driving consistency, identifying and documenting process failures and improvements, and ensuring integration of internal Crew Operations requirements with key stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 Qualification
 <br/>
 <br/>
 Degree or Honours (12+3 or equivalent) in Aviation Management, Business Administration, or related disciplines.
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 10+ years in Flight Operations, Network Operations Control Centre, Airport Operations.
 <br/>
 <br/>
 <strong>
  Knowledge/Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational management experience in a fast-moving, dynamic environment, preferably with a background in Flight Operations, Network Ops Control Centre, or the Airport. Experience working with Flight Crew is essential. Ability to work under time pressure, demonstrating initiative, self-motivation, resilience, and leadership. Awareness of all stages of the crew reporting journey, including processes and mandatory/regulatory requirements.
  </li>
  <li>
   Knowledge of in-house systems (BMS, IOB, APOLLO, LASS, ACTS, CORE, CRUISE, or similar systems)
   <br/>
   <br/>
  </li>
 </ul>
 Emirates is an international organisation with employees from over 160 nationalities. We encourage applications from across the globe. Your application journey with Emirates begins by submitting your application through the Emirates Careers website. Please ensure your CV is up to date so our Talent Acquisition team can accurately assess your profile.
 <br/>
 <br/>
 If you are shortlisted for the role, you will be invited to complete a HireVue video interview, where you 'll have the opportunity to share more about your experience and career aspirations. If you are successful in the HireVue stage, you will be invited to a final interview with our hiring managers.
 <br/>
 <br/>
 Salary &amp; benefits
 <br/>
 <br/>
 Join us in Dubai and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this role also has an excellent leave and healthcare package. That's on top of transport benefits, life insurance, and more. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers
</div>


Crew Duty Manager (Flight Crew)

The Emirates Group

<p>Deliver effective solutions to operational and administrative events that occur across the global EK network. Make decisions using the key operational drivers of safety, security and on-time performance to support the integrity of the operation while ensuring compliance with Regulatory Authorities i.e. GCAA, IATA, ICAO and Company SOP's.</p> <ul> <li>Lead the Flight Crew Management response for incident management including disruptive customer(s), severe turbulence, medical emergencies, diversions, natural disasters, political instability, world events, etc. Initiate and provide timely SITREPs for senior stakeholders, whilst providing crew with appropriate welfare or operational support. Display a high degree of emotional resilience and ability to balance the needs of the individual with that of the business.</li> <li>Activate and direct the Crisis Response plan following a major operational incident or accident and manage the resulting disruption to mitigate impact on the operation and crew. Maintain effective communication with Network Control Centre (NCC), Airport Operations, Local authorities, Business support units throughout the crisis recovery.</li> <li>Collaborate VP Network Control (VP-NC) on decisions related to on-the-day network schedule changes impacting crew. As SME, advise VP-NC, MAS NCC and MOC on Regulatory requirements for Flight Operations. Support MAS NCC and Outstation managers requiring immediate input on crew related matters, including performance issues, welfare concerns, unplanned hotel changes, delays and any other operational challenges.</li> <li>Oversee Flight Crew drug and alcohol testing (random and on suspicion) and ensure compliance with GCAA Psychoactive Substances Management Programme (PSMP). Manage the operational and performance impact associated with a positive or non- negative test result and the subsequent operational recovery.</li> <li>Build and maintain credible professional relationships with key department stakeholders and external authorities including Dubai Immigration, Police and Customs, promoting trust and support to deliver department objectives through a collaborative approach.</li> <li>Proactively engage with SkyCargo and Charter operations to ensure consistency in application of country regulations and requirements, crew processes and handling. Ensure associated activities, i.e., transport, allowances and flight documentation are delivered to agreed standards.</li> <li>Generate daily shift reports summarising the key issues and events to enable stakeholders to follow up effectively once outside of the operational window.</li> <li>Performance manage a team of Crew Operations Co-Ordinators, setting expectations, providing on the job coaching and leadership, capturing performance in MyBC. Drive improved performance through recognition ( Kudos, Najm, etc.) and corrective action as appropriate.</li> <li>Take the lead as the Crew Operations SME for non-shift departmental planning and projects, driving consistency, identifying and documenting process failures and improvements, and ensuring integration of internal Crew Operations requirements with key stakeholders.</li> </ul>

Clean & pristine

<p><b>About Us</b></p><p>Clean &amp; Pristine is a trusted residential and commercial cleaning provider, proudly serving our community and surrounding areas. We are known for delivering consistent, high-quality service with professionalism and clear communication. As we continue to expand, we are seeking an experienced Area Manager to oversee operations, develop our team, and support business growth.</p><p><b>Position Summary</b></p><p>The Area Manager will be responsible for the overall management of cleaning operations, including recruitment and training, employee oversight, client relationship management, and inventory control. This role will also support business development by acquiring new clients and enhancing our presence through marketing and social media initiatives. The ideal candidate will be a proactive leader with strong organizational skills and the ability to drive both operational excellence and team performance.</p><p><b>Key Responsibilities</b></p><ul><li>Leadership &amp; Training: Recruit, interview, hire, and onboard new employees while ensuring training aligns with company standards.</li><li>Team Management: Supervise and evaluate employee performance, provide coaching and feedback, and ensure staffing needs are consistently met.</li><li>Client Relations: Maintain and strengthen client relationships, promptly address concerns, and actively contribute to new client acquisition.</li><li>Operational Oversight: Monitor and maintain supply inventory, ensure equipment is available and in proper working order, and implement efficient processes across teams.</li><li>Quality Assurance: Conduct regular inspections and quality checks to ensure services meet company expectations and client requirements.</li><li>Business Growth: Collaborate with ownership to achieve revenue goals, promote services, and support Clean &amp; Pristine&rsquo;s brand visibility through social media and community engagement.</li><li>Compliance &amp; Safety: Ensure adherence to safety standards, company policies, and legal requirements.</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in operations management, area management, or team leadership (cleaning industry experience preferred but not required).</li><li>Strong organizational and problem-solving skills with the ability to manage multiple priorities.</li><li>Excellent interpersonal and communication skills.</li><li>Demonstrated success in staff recruitment, training, and retention.</li><li>Ability to cultivate and maintain strong client relationships.</li><li>Proficiency with basic business software and social media platforms.</li><li>Valid driver&rsquo;s license and reliable transportation.</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive hourly wage: $23 &ndash; $30/hour DOE plus performance-based bonuses.</li><li>Opportunities for career growth and advancement within the company.</li><li>Supportive leadership team and structured onboarding program.</li><li>Flexible scheduling options.</li></ul><p><b>Join Our Team</b></p><p><b>At Clean &amp; Pristine, we believe our success begins with strong leadership and a motivated team. If you are an experienced leader seeking a rewarding opportunity to grow with a dynamic company, we invite you to apply for the Area Manager position today.</b></p><p>Job Type: Full-time</p><p>Pay: $23.00 - $30.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Work Location: In person</p>

Cleaning Crew Area Manager

V Group Limited

<p></p><div><div><p><b>Vacancy No</b></p><div> VN15198</div></div><br>
<div><p><b>
Employment Type</b></p><div> Permanent</div></div><br>
<div><p><b>
Location Country</b></p><div> United Arab Emirates</div></div><br>
<div><p><b>
Work Location</b></p><div> Dubai</div></div><br>
<div><p><b>
Who are V?</b></p><div> As a global leader in ship management and marine services, we add value to a vessel&rsquo;s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.</div></div><br>
<div><p><b>
Overall Purpose of The Job</b></p><div><div><div><ul><li>
The role ensures compliance with customer agreements, budget ownership, workforce planning, engagement, crew retention, and service delivery. This position acts as the primary interface between Seafarer, Fleet Management, Crewing Operations, and external stakeholders, ensuring execution of crew-related activities.</li></ul></div></div><br>
</div></div><br>
<div><p><b>
Key Responsibilities and Tasks</b></p><div><div><div><b>
Crew Management &amp; Service Delivery</b>
<ul><li>Ensures all duties and responsibilities are carried out in accordance with VMS, national and international statutory requirements.</li><li>
Works closely with the Fleet Cell and Marine HR to ensure service delivery as per customer contracts.</li><li>
Functions as the escalation point for all crew-related matters, collaborating with Fleet Managers and Crewing Operations to resolve issues.</li><li>
Ensures that Crew Management delivers on KPIs agreed upon between client, Fleet Cells, and Crew Management, including budget ownership for crew operations.</li><li>
Ensures the diligent usage of ShipSure as the system of record for all crewing activities and drives it with other teams for their crew and vessels.</li></ul>
<b>Crew Planning &amp; Workforce Management</b>
<ul><li>Responsible for crew engagement and crew welfare.</li><li>
Maintains an effective crew rotation plan for assigned vessels, ensuring consistency with global planning principles and as guided by Global Pool Managers.</li><li>
Identifies candidates for vacancies using fleet crew pools and recruitment when needed. Escalates critical vacancies to RCMP and Global Pool Manager when necessary.</li><li>
Works proactively and as guided by the Global Pool Manager to maintain and balance crew pool strength, including managing crew surpluses and reallocations.</li><li>
Supports fleet takeovers by identifying suitable seafarers for vessel transition.</li><li>
Works closely with the Global Pool Manager and supports building career progression plans for seafarers and ensures performance monitoring through appraisals.</li><li>
Identifies and addresses crew retention risks by working with key stakeholders</li></ul>
<b>Budget Management &amp; Operational Efficiency</b>
<ul><li>Owns and manages the Vessel budget, including annual renewals, negotiation with customers and reporting.</li><li>
Owns and manage budget preparation by providing insights on wages, benefits, and crewing costs in collaboration with the P&amp;L team.</li><li>
Schedules and reports on service performance and budget reviews, recommending actions to support continuous improvement.</li></ul>
<b>Compliance, Industrial Relations &amp; HSSEQ Support</b>
<ul><li>Ensures compliance with maritime regulations, flag state requirements, and industrial relations for assigned fleets.</li><li>
Manages urgent crew changes and vacancies through the effective utilization of the V.Ships seafarer pool.</li><li>
Assists HSSEQ in accident investigations related to crewing and supports the implementation of corrective/preventive actions.</li><li>
Drive data quality and comply with Quality Assurance process (Audit)</li></ul>
<b>Stakeholder Engagement &amp; Process Improvement</b>
<ul><li>Participate in the new business proposal preparation and review as well as new business onboarding process.</li><li>
Collaborates proactively with internal and external stakeholders, including seafarers to ensure outstanding service delivery.</li><li>
Be familiar with and promote V.Group and Marine HR services and initiatives.</li><li>
Provides feedback on ShipSure enhancements and other crewing process improvements.</li><li>
Works digitally with V.Crew Connect, ShipSure BI, and other digital tools to streamline operations.</li><li>
Delivers client reports, ensuring transparency and data-driven insights into seafarer management and operational performance.</li></ul></div></div><br>
</div></div><br>
<div><p><b>
What can I expect in return?</b></p><div> V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.</div></div><br>
<div><p><b>
Essential</b></p><div><div><div><ul><li>
Maritime or shipping industry experience</li><li>
Knowledge of crew operations, planning, and workforce management.</li><li>
Proven customer service mindset and ability to build strong relationships with stakeholders.</li><li>
Excellent organizational, and problem-solving skills.</li><li>
Strong collaboration and influencing skills to drive change and improvement.</li><li>
Ability to manage budgets, reports, and performance KPIs effectively.</li><li>
Excellent communication skills, with an ability to negotiate and resolve conflicts effectively.</li><li>
Good technology and data analysis proficiency.</li></ul></div></div><br>
</div></div><br>
<div><p><b>
Desirable</b></p><div><div><div><ul><li>
Proficiency in ShipSure and planning tools functionality.</li><li>
Multinational work experience</li></ul></div></div><br>
</div></div><br>
<div><p><b>
Applications Close Date</b></p><div> 30 Nov 2025</div></div></div>

Crew Management Partner

Etihad

<p>Act as a service and engagement role model, coaching and developing the individual needs of each team member in order to create inflight service excellence</p><p>Develop a strategy for IPO events, forums and workshops to foster engagement with the cabin crew community</p><p>Conduct Cabin Crew performance review process and prepare the necessary reports</p><p>Partner with the Inflight Performance and Operations Officers to effectively address performance issues and ensure that robust plans are in place to improve performance</p><p>Develop strong working relationships with key stakeholders and champion the crew voice back to the business training, service delivery, guest relations, HR, EAMC etc.</p><p>Liaise with Manager Cabin Crew Operations, manager CARE, Manager Cabin Safety and Manager Cabin Crew on high profile and confidential matters relating to cabin crew operations and welfare</p><p>Ensures that all GCAA legislation and international safety, security and operation standards are consistently maintained through close liaison with Manager Cabin Safety Procedures</p><p>Ensures thorough investigation and evaluation of any incidents and shortfalls in cabin crew performance including safety and service issues in line with company policy and best practice</p><p>Strives to improve personal performance through learning, feedback and taking responsibility for personal development. Additional duties and responsibilities may be assigned by Head of IPO, as required</p>

Manager Crew Engagement

Five Below

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go& Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
<br><br>
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
<br><br>
RESPONSIBILITIES
<br><br>
<ul>
<li>Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.</li>
<li>Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.</li>
<li>Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor</li>
<li>Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.</li>
<li>Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.</li>
<li>Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.</li>
<li>Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.</li>
<li>Partners with the entire store leadership team in merchandising procedures and World Recovery.</li>
<li>Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room</li>
</ul>
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
<br><br>
QUALIFICATIONS
<br><br>
<ul>
<li>High School Graduate or equivalent</li>
<li>College experience preferred</li>
<li>Minimum 1 years of management experience</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to multi-task</li>
<li>Creative thinking</li>
<li>Ability to maintain composure under pressure</li>
</ul>
ESSENTIAL JOB FUNCTIONS
<br><br>
<ul>
<li>Frequently operate cash register</li>
<li>Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet</li>
<li>Frequently ascend/descend ladders in order to retrieve and put away stock</li>
<li>Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor</li>
<li>Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations</li>
<li>Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise</li>
<li>Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)</li>
<li>Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures</li>
<li>Must be able to remain in a stationary, upright position for 80% of the time</li>
</ul>
Explore ourbenefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!benefits.fivebelow.com/public/welcome
<br><br>
Five Below is anEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
<br><br>
Five Below is committed to working with and providing reasonableaccommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.crewservices.zendesk.com/hc/en-us/requests/new
<br><br>
<b>Position Type:</b><br>
Hourly
<br><br>
<b>Position Starting At:</b><br>
$16.85
<br>BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visitFive Below's Career Site to verify the posting.fivebelow.com/info/careers

Support Lead Part Time

Seaworks Co

<p><b>We&rsquo;re Hiring: Marine Crewing Coordinator (Full-time)</b></p><p>Join our team and manage all aspects of crew recruitment, mobilization, and compliance for marine/offshore operations. The role involves sourcing qualified personnel, verifying certifications, arranging travel, and ensuring smooth workforce management.</p><p><b>Requirements:</b></p><ul><li>2&ndash;3 years&rsquo; proven experience as a Crewing Coordinator (marine/offshore).</li><li>Strong knowledge of STCW, flag state, and client compliance.</li><li>Proficiency in MS Office and HR/Crewing software.</li><li>Excellent organizational and communication skills; able to perform under pressure.</li></ul><p>If you&rsquo;re detail-oriented and thrive in a fast-paced environment, we&rsquo;d love to hear from you!</p><p>Please send your CV : hebil@seaworks.net</p><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR5,000.00 per month</p>

Marine Crewing Co-Ordinator

Search 10000+ Crew manager jobs near you this October. New roles added regularly across leading industries. Apply today.

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